1193 Ipsec Jobs - Page 9

Location – Bangalore Area: Onsite End user device management: •Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet and Client VPN) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Especially Windows 10 & 11) O/S support Linux and MAC OS Basic Knowledge about Servers and server operating system. Different OEM/Vendor coordination for configuration, management, and maintenance Application infrastructure- client-side support (Email, Office) Maintain and update configuration documents Maintain assets inventory Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance. Co-ordination with Remote Team and provide onsite support for: Network and security devices Firewall, IPsec & SSL VPN management Switching & wireless infrastructure. Server and virtualization support. Understanding Roles & Responsibilities assigned Understanding Customer contracts & deliverable’s Technical knowledge Proficiency in following established process and tools Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Task completeness and time taken to resolve the tickets Handling Tickets : Registering and updating of all tickets in helpdesk tool. Fulfilling of incidents and service requests. Completing tickets within SLA. Ensure quality in services provided. Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Routine tasks fulfilling : Complete tasks as per schedules. Update and maintain schedules. Update ticket and worklog in Helpdesk Tool. Update documents. Maintain IT inventory & configurations : Update and maintain the inventory list. Update and maintain the configuration documents Maintain warranty and subscription details. Notify stake holders about renewals beforehand. Update in Helpdesk Tool / Assets Management Tools Report to customer. Process adherence : Follow customer and Soffit defined policies and procedures. Follow HR policies and process Follow proper attendance and leave reporting processes. Customer satisfaction : Professional Ethics Adhere to timelines and punctuality Workplace behaviour Customer feedback form Ticket based Customer feedback form Account based. Attendance. Competencies Required : Qualification: Graduate or above 1-3 years of total experience CompTIA A+, N+ MCP, MCSA, MCSE, CCNA Certification (Optional) Competence: Confidentiality Work Ethics Skills : Excellent troubleshooting skills Proven experience as a computer technician or similar role Exceptional organizing and time-management skills Very good communication abilities Windows 10 & 11 operating system management skills Linux OS management skill MAC OS management skill LAN – Wired & Wireless network management. Reporting Personality Traits: Committed & Professional Courteous Team Player Communication skill Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Application Question(s): Did you worked in the domains like Windows 10,11 and Hardware Troubleshooting? Are you an Immediate joiner? Experience: minimum: 1 year (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Menlo Security is seeking a highly technical and experienced Principle Engineer to lead our growing endpoint security team. In this role, you will be responsible for the development, deployment, and operation of the Menlo Security Client on macOS, iOS, and Android. You will lead a team of talented engineers, fostering a high-performance culture and driving technical excellence. Requirements: Must have: 12-15 years of hands-on software application development experience on macOS platforms. Expertise in C/C++/Swift and Socket Programming on macOS. Solid understanding of macOS internals (threads, process and memory management), WDM drivers, and kernel mode drivers. Experience implementing VPN and firewall solutions on macOS.Experience working on VPN client specifically on mac OS. Experience with XPC, System extensions, keychain, APIs, PKI, and network security technologies and protocols. Strong understanding of network and security protocols (TCP, UDP, IP, HTTP, HTTPS, IPsec, DHCP/DNS, and TLS). Experience building and distributing applications on macOS. 2+ years of experience leading and building high-performing engineering teams, including attracting top talent, fostering diversity, and ideally, managing global teams. Proficiency in adapting and improving engineering best practices. Excellent written and verbal communication skills. Proactive, self-motivated, and a strong ability to learn new technologies independently. Highly organised and detail-oriented, with a focus on documentation. BE/BTech or Masters in Computer Science or related field. Responsibilities: Lead and own the full lifecycle of the Menlo Security Client on endpoints (macOS, iOS, and Android), from design and development to deployment and operation. Define the team's vision and strategy in alignment with the overall company strategy, collaborating closely with product managers, customers, partners, and leadership. Mentor and empower engineers to achieve their professional goals and contribute to a high-performing, collaborative culture. Architect, design, develop, and own new features for Menlo Security Client on endpoint ( macOS, iOS, and Android) , contributing significantly to Menlo's technical roadmap. Build strong relationships with stakeholders, partners, and key teams through open communication and collaboration. MSGL-I4 Why Menlo? Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability . TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.

As a Network Engineer at Autodesk, you will be a part of the Global Network Engineering team working towards providing customers with a top-notch SAAS platform. Your role will involve contributing to the design and deployment of a secure and consistent infrastructure that aligns with network engineering standards and product objectives. You will be responsible for maintaining advanced networking and security technologies, troubleshooting issues, implementing improvements, and enhancing standards related to cloud and data center networking technologies. Your key responsibilities will include engaging in the entire network lifecycle from inception to optimization, implementing strategic infrastructure initiatives, updating network standards, collaborating with automation teams to scale operations efficiently, automating networking tasks, and developing an enterprise-scale SASE solution. Additionally, you will participate in organizational projects, manage vendor relationships, and mentor teammates. To excel in this role, you should hold a Bachelor's Degree in CS or a related field, possess 8 to 10 years of experience in Routing & Switching, and demonstrate knowledge of Dark Fiber technologies. Proficiency in Python, Ansible, and DevOps Methodology is preferred, along with experience in BGP Peering relationship management, managing Campus wireless networks, and infrastructure automation using tools like Terraform and CloudFormation. A strong understanding of TCP/IP networking, MPLS, BGP, DNS, IPsec, firewalls, and security configurations is essential. Effective communication within an Agile framework, technical presentation skills, and the ability to manage long-term projects with multiple teams are also crucial. Having a Cisco CCNA certification would be advantageous for this role. At Autodesk, you will be part of a culture that values diversity, belonging, and innovation. If you are passionate about network engineering and eager to contribute to groundbreaking projects, join us at Autodesk to shape a better future together.,

Overview: At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth, protects data, and serves as a critical partner to all departments of PowerSchool. Responsibilities: We are seeking a skilled and detail-oriented Network Administrator to join our team. The ideal candidate will have hands-on experience managing network infrastructure, including Cisco Catalyst switching, FortiGate firewalls, Meraki switching, and wireless solutions. This role involves the design, implementation, and ongoing support of secure and reliable network systems, ensuring optimal performance across the organization. Key responsibilities include managing switching and routing systems, administering Wi-Fi access points, and overseeing core network services such as DNS and DHCP. The candidate should also demonstrate strong analytical and troubleshooting abilities, effective communication and collaboration skills, and a proactive, service-oriented mindset. The ability to prioritize tasks, adapt to evolving needs, and work both independently and within a team is essential. Key Responsibilities: Administer and manage FortiGate Firewalls, Cisco Catalyst switching, and Meraki wired and wireless networks. Implement and administer network security measures, including user VPN, Zero Trust Network Access (ZTNA), intrusion prevention, and site-to-site IPsec tunnels. Manage LAN/WAN configurations, network segmentation, and performance optimization. Troubleshoot and resolve network issues related to connectivity and performance. Manage and maintain Wi-Fi access points to ensure network availability and security. Monitor network usage and performance, and provide troubleshooting for connectivity issues. Create and maintain detailed network diagrams and documentation. Provide basic server administration support, including management of operating systems, virtual environments, and storage solutions. Troubleshoot server issues related to network access, connectivity, and integration with firewalls and security platforms. Provide remote network support to the global employee base as needed. Manage and administer DHCP and DNS services. Qualifications: Qualifications Minimum of 3 years of professional experience in network administration and support; 4+ years preferred. Relevant certifications such as CCNA, CCNP, or Fortigate certifications. Diploma or bachelor’s degree in Computer Science, Information Technology, or a related discipline. Proven expertise in managing and securing enterprise networks, with hands-on experience using Fortigate Firewalls. Strong knowledge of Cisco LAN switching and routing (Layer 2 and Layer 3), including practical experience with Cisco Catalyst switches and routers. Familiarity with Meraki wireless access points and switches. Solid understanding of core network protocols and technologies, including BGP, OSPF, STP, TCP/IP, DNS, and DHCP. Skilled in analyzing existing network infrastructures and recommending scalable, secure, and maintainable solutions. Experienced in administering and troubleshooting site-to-site IPsec VPNs, user VPNs, and Zero Trust Network Access (ZTNA) solutions. Knowledgeable in cloud networking and integration with major cloud platforms such as Azure and AWS. Experience with server administration is a strong advantage. EEO Commitment: EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.

You have a great opportunity to join our team as a Network Engineer in our 24 x 7 Technical Support Division based in Nashik. We are seeking a talented individual with over 5 years of experience in network engineering roles. As a Network Engineer, your primary focus will be on SD-WAN solutions, particularly Cisco SD-WAN and Cisco Catalyst switching. If you have hands-on expertise in designing, implementing, and managing SD-WAN environments, along with a solid foundation in enterprise networking, we would like to hear from you. Knowledge of Palo Alto firewalls is considered a strong advantage for this role. In this role, your responsibilities will include designing, implementing, and managing Cisco SD-WAN deployments throughout the enterprise. You will configure, optimize, and troubleshoot Cisco Catalyst switches for campus and remote site connectivity. Additionally, you will be responsible for supporting WAN and LAN infrastructure, including routing (OSPF, BGP) and high availability setups. Collaboration with cross-functional teams for project execution and ongoing support is essential. Proactive monitoring, issue identification, performance tuning, and detailed documentation of network designs are also key aspects of this role. To be successful in this position, you should possess expertise in Cisco SD-WAN deployment and support, as well as a strong knowledge of Cisco Catalyst switches, VLANs, trunking, STP, and access control. Proficiency in routing protocols such as OSPF, BGP, and WAN technologies like MPLS, IPsec, and GRE tunnels is required. Experience with network troubleshooting tools like Wireshark, NetFlow, and SNMP-based tools is also necessary. A Cisco certification (e.g., CCNP Enterprise or SD-WAN Specialist) would be highly desirable. It would be advantageous if you have experience with Palo Alto firewalls, tools like SolarWinds or PRTG, and working in distributed multi-site or hybrid cloud environments. Strong analytical and problem-solving skills, excellent communication, and documentation abilities are key characteristics we are looking for in potential candidates. If you are interested in this exciting opportunity, please send your resume to sneha.pukale@aress.com. Local candidates are also welcome to walk in directly to our office at Nashik - Aress Software & Education Technologies Pvt Ltd. L-13, MIDC, Ambad, Near Atul Industries, Nasik 422010 during our walk-in timings from 8:00 AM to 5:00 PM (Sunday off). For any inquiries, please contact us at 0253-6630-718 / 701 / 713 / 763 / 742. Join us and enjoy our benefits and perks including health and wellness benefits, free snacks, diversity and inclusion initiatives, pride awards, employee referral bonuses, and team social events. Feel free to reach out to our HR professionals at 0253-6630701/718 or jobs@aress.com for more information.,

As a Technical Support Specialist - Firewall at Nokia within CDO Infra Networks, you will play a crucial role in managing the IT service management for various network technologies. Your responsibilities include analyzing and resolving production network issues, providing operational shift support in the US time zone, owning incident ticket resolution, engaging with OEMs and service providers for issue resolution, performing advanced troubleshooting for complex network security issues, conducting security assessments and audits, and developing comprehensive documentation for firewall and proxy configurations. You will need to have a Bachelor's degree or engineering degree in Telecommunications/Information Technology/Computer Science, along with 10+ years of experience in network services and management in complex environments. Your deep understanding of network technologies such as TCP/IP, VRRP, DNS, ARP, STP, and proficiency in routing protocols like OSPF, ISIS, BGP, and hands-on experience with FortiGate Firewall will be essential for this role. Additionally, knowledge of IPv6 WAN routing architecture, scripting and automation tools, Nokia Router product knowledge, CLI deployment skills, and expertise in handling complex routing design in a multi-vendor environment will be beneficial. Join Nokia to be part of a team that is committed to innovation and technology leadership across mobile, fixed, and cloud networks. You will have continuous learning opportunities, well-being programs, mentoring programs, and the chance to work in highly diverse teams with an inclusive culture. Embrace the challenge of creating an inclusive way of working, open to new ideas, and empowered to take risks. Your contributions will help in supporting the digital transformation and the use of cloud services, enabling reliable service operation for IT network services.,

As a Network Security & Firewall Expert, you will be expected to possess strong expertise in Palo Alto Next-Generation Firewalls (NGFWs) including PAN-OS and Panorama. Additionally, you should have in-depth knowledge of Fortinet NGFWs encompassing FortiOS, FortiGate CLI, and FortiManager/Analyzer. Your responsibilities will include proficiently designing policies, setting up NAT, configuring VPNs such as IPSec/SSL, and implementing High Availability (HA) configurations. This is a full-time position that requires you to work in person at the specified location.,

Position Overview : We are seeking a highly experienced and visionary Senior Lead Engineer / Technical Architect to spearhead the development of a cutting-edge networking solution. You will be the cornerstone of a new, strategic customer engagement, responsible for designing and building a complete network software and firmware stack from the ground up. This role demands an individual with exhaustive knowledge of L2/L3 protocols, NOS internals, and security protocols. You will architect the data plane, integrate critical L4-L7 services, and ensure robust, high-performance line-rate processing. Crucially, this is a "train the trainer" profile; you will not only lead technically but also mentor the team, establishing best practices and elevating their capabilities. Key Responsibilities : - End-to-End Architecture : Lead the greenfield architecture and design of the entire L2/L3 networking stack, including the data plane (Fast Path) and control plane interactions, for a new platform. - Core Protocol Development : Develop high-performance, scalable, and robust code in Embedded C on Linux for the data plane, focusing on L2/L3 forwarding and feature implementation. - L4-L7 Service Integration : Design, implement, and integrate critical L4-L7 protocols with a mandatory focus on OpenSSL, NAT, IPsec, and MacSec. - NOS Expertise : Leverage your deep understanding of Network Operating System (NOS) internals to ensure seamless integration, performance tuning, and system stability. - Line-Rate Processing : Implement logic for line-rate packet processing, including specific requirements for regular expression (RegEx) matching in the data path. - Container Networking : Architect and integrate solutions for container networking, ensuring efficient and scalable connectivity for modern applications. - Validation & Performance Tuning : Utilize traffic generation tools like IXIA to perform rigorous performance validation, stress testing, and functional verification of the entire software stack. - Technical Leadership & Mentorship : Act as the senior technical authority. Mentor engineers, lead design reviews, and establish a center of excellence for network protocol development within the team. Required Skills & Qualifications (Must-Haves) : - Experience : 12-18 years of hands-on experience in network protocol development, with a proven track record of architecting complex networking software. - Programming : Expert-level proficiency in Embedded C and a strong command of the Linux development environment. - NOS Internals : Exhaustive, hands-on knowledge of NOS internals, control plane/data plane separation, and Fast Path / data plane acceleration techniques. - L2/L3 Protocols : Deep, architectural understanding of L2 switching (VLANs, STP, LACP) and L3 routing (OSPF, BGP, VRF, ECMP). - L4-L7 Mandatory Protocols : Demonstrable, deep implementation experience with the following : OpenSSL (Integration, session management, crypto offload) NAT (SNAT, DNAT, connection tracking) IPsec (Tunnel/Transport mode, IKEv1/v2, ESP/AH) MacSec (IEEE 802.1AE) - IP Networking Stack : Comprehensive knowledge of the IP networking stack (TCP/IP, UDP) and packet flow through a system. - Testing Tools : Proven experience using IXIA or Spirent for creating complex traffic profiles, performance benchmarking, and debugging. - Container Networking : Solid understanding of container networking concepts (e.g., CNI, veth pairs, network namespaces, overlays). Desired Skills & Qualifications (Nice-to-Haves) : - Experience with network processors, DPUs, or SmartNICs (e.g., Broadcom, Marvell, NVIDIA). - Proficiency in Python for automation and testing. - Familiarity with hardware-accelerated regex engines. - Prior experience in a customer-facing or solutions architect role.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you! Job Summary A Cybersecurity Technical Support Engineer II is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the good. You will utilize your knowledge and experience to interpret the customers’ needs and ensure they are achieving maximum value from Forcepoint. You will be seen as a technical advisor within the team and called upon to provide assistance to other team members on issues within your area of expertise. You will actively participate in product supportability programs. Responsibilities Respond to customer cases in line with Service Level Agreements. Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience. Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. Ensure full understanding of the issue, including impact to customer. Gather logs, configuration details and attempt to reproduce the reported issues. Research the issue in the Knowledge Base, documentation and with your team members as needed. Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found. Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases. Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation. Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended. Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification. Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation. Create and deliver formal mentoring programs to Technical Support Engineers Provide technical reviews of user documentation, product requirements documents and functional specifications. Act as subject matter expert with regard to specific product components and integrations. Provide in-depth training in areas of expertise, general product knowledge, and integration. Perform other duties and projects as assigned. Person Specification You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candour, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of. Required Skills And Experience Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience. Three or more years of experience supporting business to business customers Hands-on experience that demonstrate knowledge of: Good knowledge of network security solutions Firewall, IPsec VPN, IDS/IPS, SSL, VPN etc.) Excellent knowledge of networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.) HTTP protocol (Structure, status codes, authentication, etc.) Application Support Basics (Common troubleshooting methodology for Windows and Linux programs) SSL/TLS protocols (Structure, certificates, initial handshake, etc.) Routing (WCCP, PBR, Load Balancer Fundamentals, etc.) Packet capture and analysis with tcpdump and Wireshark Diagnosing network latency and intermittent issues Reading and analysing log files Active Directory (Domains, structure, permissions, group policies, etc.) Information Security Concepts Experience supporting one of the following applications: Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.) Windows (Permissions, services, file system, Event Viewer, etc.) Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com. Applicants must have the right to work in the location to which you have applied.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for the better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Disruption is at the core of our technology and our way of working to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks Provide configurations, troubleshooting, and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Preparing detailed RCA documents for official submissions to customers Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Working with engineering on filling bugs and working with product teams on feature requests Working on Hot / Risk technical escalations from the region or other theaters Lead case swarming and training sessions for frontline teams Willing to work in flexible and varying shift times, including weekends and evenings Qualifications More than 5 years of customer-facing technical support experience Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.) Experience working with Firewall Central Management Systems Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar) Working knowledge of Security services (IDS/IPS, Firewalls etc.) Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required Excellent English written and verbal communication skills are required Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus Willing to work in flexible and varying shift times including weekends and evenings is a plus Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Covid-19 Vaccination Information for Palo Alto Networks Jobs Vaccine requirements and disclosure obligations vary by country. Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if: The job requires accessing a company worksite The job requires in-person customer contact and the customer has implemented such requirements You choose to access a Palo Alto Networks worksite If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Job description Position: Senior Network Engineer – Level 3 Experience: 8+ years Location : Ahmedabad , Chennai Company Name: Medusind solutions India Pvt Ltd Website: https://www.medusind.com/ Mode of Hiring: Permanent (Work from office) Shift time - 5.30 pm to 2.30 am Job Description · Should have expert level knowledge and Hands on experienced in Cisco Networking products (Router, Firewall & Switches). · Should have configuring and troubleshooting skills on Cisco Products. Experienced in LAN, WAN & Wireless networks; Well-understanding of Bridging and switching concepts and LAN technologies. · Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP) In depth knowledge in routing protocols like BGP, OSPF, EIGRP, IGRP, RIP, and RIPv2 In depth knowledge in troubleshooting Site-to-Site (IPSec) VPN, remote client VPNs Experienced with MPLS & Internet circuit installation. · Working knowledge of IIS Server, DHCP Server, DNS Server and Proxy server on Windows & Linux. Knowledge in NIC Teaming & Load balancer. · Proficiency in IDS/IPS and access control management Monitor, control, and manage recovery from any network failures or problems. · Approve network and configuration changes. Should have knowledge on network setup of Virtualized server platform to create network solutions in situations which requires an in-depth analysis/evaluation of variable factors Providing training to staff and preparing the network documentation Additional Skills required: Ø Experienced in ticketing tools. Ø Project management skills Ø SKILLS /CERTIFICATIONS Ø CISCO Must Cisco Certified CCNP; if not CCNP, must certified in CCNA Routing & switching Ø Project Management Any certification in project management or knowledge of project management life-cycle Ø OS MICROSOFT Windows Active directory, Windows 2016 & 2019 Other Needs for the Position Ø Excellent written and oral communication skills; Excellent listening, presentation, and interpersonal skills with the ability to communicate ideas in both technical and user-friendly language Sound judgment and problem-solving abilities Ø Ability to work creatively and analytically in a problem-solving environment. Ø Technical writing skills added advantage. Employment Type - Full-time with regards Jayasri. N || HR Executive - Talent Acquisition Medusind solutions jayasri.n@medusind.com | 9092896358 Job Type: Full-time

About Us ACKO is India’s first and only fully-digital Insurtech (product) company to have taken insurance by storm. You might have seen our cool ads or are already a customer and we hope you have noticed how we are rewriting the rules of the insurance game constantly and persistently. Based out of Bangalore, we are solving for the Indian market. But we are a part of a global wave of insurtech startups such as ZhongAn in China , Oscar, Lemonade, Metromile in the US, that are known to succeed owing to their business models and technology. We are a unicorn backed by a slate of marquee investors like Binny Bansal, Amazon, Ascent capital, Accel, SAIF, Catamaran, General Atlantic and Multiples. In only four years since our inception and operations, our products have reached ~75M unique users. We have partnered with some of the biggest names of the digital ecosystem such as Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, GOMMT group etc. At ACKO, job roles are focused at impact and we’re here to transform the way the industry operates. Innovation drives us and our products, and we are poised to disrupt insurance, powered by our pioneering products. We have changed the landscape of this age old sector in a growing economy like India and have miles to go from here. After having crossed the $1B valuation mark, our eyes set on even bigger milestones. If you think we’re just about growth and numbers, employee wellbeing lies at the core of all our programs and policies. We are a regular ‘Great Place to Work’ winner and consistently feature on Linkedin’s list of top startups. Currently 1000 strong, we are hiring across all functions. Key Responsibilities: Lead deployment, configuration, and ongoing management of LAN/WAN, WLAN, and security infrastructure across locations Manage and fine-tune Sophos Firewall configurations (IPSec VPNs, policies, SD-WAN, threat protection) Oversee and maintain Cisco Meraki access points and switches, ensuring high-performance, secure connectivity Troubleshoot complex network and voice-related issues, including SIP, MPLS, and P2P links Manage network firmware upgrades, patching, and performance tuning Collaborate with ISPs and OEM vendors for escalations and resolutions Maintain detailed network documentation (diagrams, configs, SOPs, change logs) Use tools like PRTG, SolarWinds, or open-source alternatives for proactive monitoring Implement and align with ITIL-based processes (Change, Incident, and Problem Management) Provide L2/L3 escalation support and mentor junior network engineers Support capacity planning, security audits, and network architecture reviews Ensure compliance with internal information security and data protection policies Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field 6–8 years of hands-on experience in enterprise networking Strong knowledge of network security, including firewalls, VPNs, IDS/IPS, and NAC Expertise with Sophos and Cisco WLAN Suite Experience with multicast traffic management and SDN (Software-Defined Networking) Proficiency in managing IT operations and support infrastructure Familiarity with Windows and Mac OS environments in a networked setup Experience using ManageEngine or similar ITSM tools

Immediate Hiring: L3 Cisco ACI Consulting Engineer | Onsite @ Bhubaneswar 🚨 🔹 Join Our Network Operations Team | Immediate Joiners Only (<45 Days Notice) 🔹 We're hiring an L3 Cisco ACI Consulting Engineer to support a mission-critical network infrastructure at our client site in Bhubaneswar . If you're hands-on with Cisco ACI and ready for an onsite opportunity with strong growth potential, this is for you! 📌 Role Details Position: Cisco ACI L3 Consulting Engineer Location: Bhubaneswar (Onsite) Joining: Immediate or within 45 days (strictly) Type: Full-time | Onsite Support 🛠 ️ Key Responsibilities Provide expert support on Cisco ACI infrastructure – configuration, troubleshooting & optimization. Install, configure, and maintain Cisco routers, switches, and Nexus 9K hardware. Proactively monitor and maintain ACI environments to ensure performance and reliability. Troubleshoot complex connectivity issues across firewalls, load balancers, and proxies. Maintain firmware, replace faulty hardware, and ensure smooth network operations. Report network health and incidents to key stakeholders. ✅ Required Skills Strong hands-on experience with Cisco ACI (mandatory for L3). Deep expertise in Routing & Switching: BGP, OSPF, Static Routing, VPC, FHRP, STP/RSTP/MSTP, NAT, LACP. Solid knowledge of WAN protocols: MPLS, IPSEC, GRE, VPN, DMVPN. Experience with Cisco Nexus 9K series – setup and configuration. Strong communication, coordination, and troubleshooting skills. Ability to work in fast-paced, high-pressure environments. 🌟 Preferred (Good To Have) Familiarity with Cisco SD-WAN (Viptela) and GETVPN. Ability to understand hybrid enterprise architectures and end-to-end network flows. 👤 Ideal Candidate Minimum 5+ years of enterprise-level networking experience. Notice period: 0–45 days only (immediate joiners preferred). Willing to work onsite in Bhubaneswar. Skills: proxy,nexus,wan protocols,fhrp,vpn,enterprise,cisco nexus 9k,viptela,static routing,dmvpn,loadbalancer,vpc,troubleshooting,operations,cisco aci,infrastructure,communication,open shortest path first (ospf),routing protocols,bgp,firewall,ipsec,stp/rstp/mstp,gre,getvpn,sdwan,coordination,routing,nat,cisco,routing & switching,lacp,ospf,mpls

Job Title: Network Engineer Location: Hybrid-Hyderabad/Mumbai/Pune/Bengaluru/Chennai About the Job: The Network Engineer role focuses on managing hybrid cloud and on-premises network infrastructures. It requires advanced expertise in AWS VPC, routing protocols, firewalls (Checkpoint and Cisco ASA), Meraki Wi-Fi, Big-IP F5 LTM/APM appliances, and Single Sign-On (SSO) technologies. This role involves coordinating with department teams to build, manage, and optimize both cloud and on-premises network solutions to ensure scalability, security, and high performance. What you will do: AWS Cloud Network Architecture: Design, implement, and manage AWS VPC, including transitive VPC, Transit Gateway, Direct Connect, Virtual Private Gateway (VGW), VPN, IPSec, Security Groups, Network ACLs, and ASM for robust and secure cloud-based networking. Routing Protocols and Network Design: Configure and manage routing protocols such as OSPF, EIGRP, BGP, RIP, PBR (Policy-Based Routing), Route-Filtering, Redistribution, Summarization, and Multicast Routing to ensure optimized data flow within cloud and on-premises networks. Firewall Management: Manage and configure Checkpoint Firewalls for both cloud and on-premises environments, including policy management, traffic filtering, and security auditing. Implement AWS security best practices, including configuring security groups, NACLs, and AWS firewalls to enforce network security. AAA Architecture: Implement and manage AAA (Authentication, Authorization, and Accounting) services using RADIUS and TACACS for secure access control across network devices. Big-IP F5 LTM & APM Management: Configure and manage Big-IP F5 Local Traffic Manager (LTM) and Access Policy Management (APM) cloud edition appliances for load balancing, traffic management, and high availability of cloud-based applications. Network Protocols: Strong expertise in network protocols such as IP, TCP, UDP, ICMP, NAT, DNS, DHCP, SNMP, IPSec, SSL, HTTP, SSH, SIP, RTP, QoS, and AAA for robust network operations. Meraki Wi-Fi Deployment: Deploy and manage Meraki Wi-Fi solutions, configure 802.1x, EAP-PEAP for secure wireless authentication, and manage Meraki MS, MX, and MR devices for network access, security, and monitoring. Single Sign-On (SSO): Strong understanding and hands-on experience with Single Sign-On (SSO) architecture and protocols (e.g., SAML 2.0, OAuth 2.0, OpenID Connect). Implement and manage Okta for SSO integration across enterprise applications, ensuring seamless user authentication and access management. VPN & Secure Connectivity: Manage and optimize site-to-site VPNs and IPSec tunnels to securely connect cloud resources with on-premises infrastructures. Manage Cisco VPN solutions, ensuring reliable, secure connectivity between distributed networks. Network Monitoring & Troubleshooting: Monitor and troubleshoot network performance using AWS CloudWatch, Meraki Dashboard, SolarWinds OpManager and Wireshark to identify and resolve connectivity, performance, and security issues across the hybrid network environment. Network Vulnerability Mitigation: Identify, assess, and mitigate vulnerabilities in both cloud and on-premises networks to ensure security and compliance. Collaborate with security teams for penetration testing, risk assessments, and incident response. Audit/SIEM Solutions: Implement and manage IPS/IDS, Nessus, Anti-virus, and vulnerability management tools to monitor and respond to security incidents. Use SIEM tools for threat analysis, network monitoring, and compliance with security standards. Automation & Infrastructure as Code: Utilize Terraform, AWS CloudFormation, and other Infrastructure as Code (IaC) tools to automate the deployment of cloud and on-premises network resources, ensuring consistency and repeatability. Collaboration and Documentation: Collaborate with cross-functional teams to ensure network scalability, high availability, and disaster recovery. Maintain clear, comprehensive documentation for network configurations, security policies, troubleshooting guides, and architectural designs. Who you are: Education & Experience: Bachelor’s degree in computer science, Network Engineering, or a related field, or equivalent work experience. 5+ years of experience in AWS cloud networking, with a focus on VPC, Transit Gateway, Direct Connect, VGW, VPN configurations, and on-premises network switching and routing (Cisco, Meraki, etc.). Technical Skills: Strong experience with Checkpoint firewalls and Cisco ASA firewalls. Extensive knowledge and hands-on experience with routing protocols such as OSPF, EIGRP, BGP, RIP, and MPLS. In-depth experience with Meraki devices (MX, MS, MR), including Wi-Fi deployments, 802.1x, and EAP-PEAP. Experience with Big-IP F5 LTM/APM cloud edition for load balancing and application traffic management. Expertise in WAN technologies such as Ethernet, MPLS VPN, Frame Relay, T1/T3, and OC standards. Strong proficiency in networking protocols such as TCP/IP, DNS, DHCP, NAT, SNMP, SSL, HTTP, RTP, SIP, and QoS. Hands-on experience with AAA (RADIUS/TACACS) architecture and security protocols. Familiarity with WAN optimization technologies and best practices for optimizing network performance. Proficiency in VPN technologies (site-to-site and remote access) and secure network connectivity. Proficient in network vulnerability mitigation, including vulnerability assessment, patch management, and risk management. Strong experience with penetration testing, risk assessments, and incident response processes to identify and address security weaknesses in both cloud and on-premises environments. Experience with Audit/SIEM solutions (e.g., IPS/IDS, Nessus scanning, Anti-virus, vulnerability management) for real-time network monitoring and threat detection Cisco certifications such as CCNA, CCNP, or equivalent networking certifications are required AWS Certification (e.g., AWS Certified Advanced Networking – Specialty, AWS Certified Solutions Architect – Associate) is highly preferred. Soft Skills: Able to assist non-technical users with technical issues and simplify complex concepts for both technical and non-technical stakeholders. Comfortable handling diverse tasks and adjusting priorities in a dynamic environment. English Languageproficiency is required to effectively communicate in a professional environment. Excellent communication skills are a must. Strong problem-solving skills and a creative mindset to bring fresh ideas to the table. Shoulddemonstrateconfidence and self-assurance in their skills and expertise enabling them to contribute to team success and engage with colleagues and clients in a positive, assured manner. Should be accountable and responsible for deliverables and outcomes. Should demonstrateownership of tasks, meet deadlines, and ensure high-quality results. Demonstrates strong collaboration skills by working effectively with cross-functional teams, sharing insights, and contributing to shared goals and solutions. Continuously explore emerging trends, technologies, and industry best practices to drive innovation and maintain a competitive edge.

JD for Linux Administration- · We are seeking a proactive and detail-oriented Linux System Administrator to join our IT Operations team. In this role, you will design, deploy, secure, and maintain our Linux-based infrastructure, ensuring high availability and optimal performance of critical services. Key Responsibilities:- · System Deployment & Configuration o Install, configure, and harden Linux distributions (RHEL/CentOS, Ubuntu, Debian). o Automate server provisioning using configuration management tools (Ansible, Puppet, Chef). · Authentication & Directory Services o Deploy, and manage RADIUS servers (e.g., FreeRADIUS) for VPN/Wi-Fi authentication. o Implement and maintain LDAP directory services (OpenLDAP, 389 DS) for centralized user management. · Database Administration o Install, configure, and tune databases (MySQL, MariaDB, PostgreSQL). o Develop backup, restore, and fail-over procedures to ensure data integrity. · Networking & Security o Configure firewalls (iptables, firewalld), VPNs (OpenVPN, IPsec), and network services (DNS, DHCP). o Enforce security best practices: patch management, SELinux policies, intrusion detection (fail2ban, auditd). · Monitoring & Troubleshooting o Implement and maintain monitoring solutions (Nagios, Zabbix, Prometheus/Grafana). o Respond to and resolve incidents; perform root-cause analysis and document findings. · Scripting & Automation o Develop shell and Python scripts to automate routine maintenance and reporting tasks. · Documentation & Collaboration o Maintain up-to-date runbooks, system diagrams, and SOPs. o Collaborate with developers and network engineers on deployments, capacity planning, and security audits. About US -: Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies. For more detail you can go through our company website: https://www.webmobril.com/

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Network Administrator Network Engineer will be responsible to implement, maintain, and support client's network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama Palo Alto Prisma Cloud (SSPM, CASB, SASE, DLP modules) Strong in Security concepts - VPN (IPSEC / SSL) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) WAF technologies (Imperva) AWS Cloud - Basic Networking, VPNs, Direct Connect, WAF, Load Balancers Zscaler awareness (ZIA/ZPA) solutions Strong in TCP/IP concepts, HTTP, DNS, DHCP and general networking and infrastructure support protocols Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability, resource utilization, trending, capacity planning and reliability Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Liaise with vendors and other IT personnel for problem resolution Other Requirements Candidate should be willing to work in Night shift and Rotational Weekend On-call support. Candidate should have in-depth technical understanding and SME level knowledge in Security products Expert in Palo Alto solutions (NGFW, Prisma cloud, Global protect), Illumio and Imperva WAF Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls Ability to work and support on Service management tools like Service Now. Experience in handling Incident management, Change management, problem management, adherence to SLAs, RCA etc. Qualifications Bachelor’s degree in Computer Science or related technology field preferred Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools CCNP or higher (CCIE and/or CISSP highly valued) Strong working knowledge of ITIL principles and ITSM Current understanding of industry trends and methodologies Outstanding verbal and written communication skills

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Network Administrator Network Engineer will be responsible to implement, maintain, and support client's network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama Palo Alto Prisma Cloud (SSPM, CASB, SASE, DLP modules) Strong in Security concepts - VPN (IPSEC / SSL) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) WAF technologies (Imperva) AWS Cloud - Basic Networking, VPNs, Direct Connect, WAF, Load Balancers Zscaler awareness (ZIA/ZPA) solutions Strong in TCP/IP concepts, HTTP, DNS, DHCP and general networking and infrastructure support protocols Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability, resource utilization, trending, capacity planning and reliability Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Liaise with vendors and other IT personnel for problem resolution Other Requirements Candidate should be willing to work in Night shift and Rotational Weekend On-call support. Candidate should have in-depth technical understanding and SME level knowledge in Security products Expert in Palo Alto solutions (NGFW, Prisma cloud, Global protect), Illumio and Imperva WAF Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls Ability to work and support on Service management tools like Service Now. Experience in handling Incident management, Change management, problem management, adherence to SLAs, RCA etc. Qualifications Bachelor’s degree in Computer Science or related technology field preferred Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools CCNP or higher (CCIE and/or CISSP highly valued) Strong working knowledge of ITIL principles and ITSM Current understanding of industry trends and methodologies Outstanding verbal and written communication skills

Vice President, Production Services At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President,Production Services to join our TECHNOLOGY SERVICES GROUP team. This role is located in Pune-MH, HYBRID. In this role, you’ll make an impact in the following ways: Provide support and manage the bank network infrastructure including routers, switches, wireless, ASA/ Palo Alto firewalls, VPN, Cisco ACI, F5, NetScaler load-balancers and Infoblox DNS. Resolve network faults and failures. Must have good understanding and hands on network tools for monitoring, troubleshooting including SPLUNK. Implement changes to improve overall network stability and performance. Work with users and clients to resolve network connectivity issues and application performance issues. Maximize the use of toolsets to identify underlying networks issues and performance problems on the corporate network infrastructure. Work with Vendors on support cases and escalations. Provide off-hour support to resolve emergency incidents. Provide on-call support To be successful in this role, we’re seeking the following: Must have 10 to 12 years of experience in networking and network security Extensive hands-on network implementation and troubleshooting experience. Solid understanding with routing protocols and switching technologies across multiple network platforms. Handson experience on Cisco ACI and solid understanding of terminology Building and troubleshooting L2L IPsec VPN Tunnels Cisco ASA Firewall administration (multi context mode with Firepower) and Palo Alto Firewall troubleshooting and configuration NetScaler and F5 Load Balancer troubleshooting and configuration Zscaler ZIA and ZPA troubleshooting and configuration Cisco CCNP or equivalent certification. Must be Bachelor of Engineering OR BCA Broad understanding of industry technology standards. Willingness to learn new technologies At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Same Posting Description for Internal and External Candidates

Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Location -Mumbai ,Pune ,Bangalore, Hyderabad , Noida Exp -8 yrs to 10 yrs About The Role We are seeking a skilled Network Security Engineer to design, implement, and maintain secure network infrastructures. The ideal candidate will possess strong expertise in network protocols, firewall and IDS/IPS configuration, VPN solutions, and security compliance standards. You will be instrumental in enhancing our network security posture through threat detection, risk assessment, and zero trust architecture implementation. Key Responsibilities Design, configure, and manage network security devices including firewalls (Palo Alto, Fortinet, Cisco ASA) and intrusion detection/prevention systems (Snort, Suricata). Implement and manage Network Access Control (NAC) systems utilizing 802.1X, RADIUS, and Cisco ISE for role-based access control. Configure and maintain secure VPN solutions including IPsec, SSL VPNs, and site-to-site tunnels. Conduct SIEM and log analysis using tools such as Splunk, QRadar, and ELK Stack to detect and respond to security threats. Design and enforce network segmentation and apply Zero Trust security principles. Ensure compliance with security standards such as ISO 27001, NIST, PCI-DSS, GDPR, and HIPAA. Perform threat modeling, vulnerability assessments, and risk analysis to mitigate security risks. Collaborate with cross-functional teams to develop and enforce security policies and procedures. Core Technical Competencies Deep understanding of network protocols including TCP/IP, UDP, ICMP, DNS, HTTP/S, FTP. Hands-on experience with firewall and IDS/IPS tools such as Palo Alto, Fortinet, Cisco ASA, Snort, and Suricata. Familiarity with Network Access Control frameworks (802.1X, RADIUS), especially Cisco ISE. Expertise in VPN technologies like IPsec and SSL VPNs. Proficiency in SIEM platforms and log correlation for threat detection and incident response. Knowledge of network segmentation strategies and Zero Trust architecture. Strong understanding of compliance requirements (ISO 27001, NIST, PCI-DSS, GDPR, HIPAA). Ability to conduct threat modeling and risk assessments. Required Certifications CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CEH (Certified Ethical Hacker) CompTIA Security+ CCNP Security (Cisco Certified Network Professional Security) Palo Alto PCNSA/PCNSE Qualifications Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent experience). Proven experience in network security engineering or a similar role. Why Join Us? Work with cutting-edge security technologies. Collaborate with a passionate and dynamic security team. Opportunities for professional growth and certification support.

Job Details: Position: Network Operations L3 Engineer – BCS SDWAN Experience: 8-12 years Location: Mumbai Work Mode: Onsite Notice Period: Immediate Joiner – 15 Days Budget: 1.1 LPM Job Description: We are seeking a highly skilled and motivated Network Operations L3 Engineer to join our team in a 24x7 Network operations environment. As a crucial member of our network operations team, you will be responsible for maintaining the stability, integrity, and efficiency of our network infrastructure. The ideal candidate should possess extensive experience in network operations/service assurance particularly in the realm of Cisco Technologies like SD WAN (Viptela). Responsibilities: Provide Level 3 support for network infrastructure, particularly focusing on Cisco SDWAN (Viptela) & WAN Routing- Switching environments. Perform troubleshooting, problem resolution, and root cause analysis for complex network issues. Monitor network performance and ensure optimal operation through proactive maintenance and tuning. Collaborate with cross-functional teams to design, implement, and support network solutions. Participate in on-call rotation to provide 24x7 support and respond to network emergencies, faults. Network Monitoring: Monitor network performance, availability, and security using network monitoring tools to proactively identify and resolve issues. Incident Management: Respond to alerts, troubleshoot network incidents, and perform root cause analysis to resolve issues and minimize downtime. Drive the LCS Service proactive actions are implemented in the field. Enable L3 Team members with the Incidents and SDWAN technologies. Troubleshooting: Diagnose and troubleshoot network problems related to SDWAN & routing protocols (e.g., OSPF, BGP), switching technologies (e.g., VLANs, STP), and other networking components. Headend Router Branch Router onboarding escalations Sys log analysis, Review TACACS Logs Prepare RCA for troubleshooting calls Working level Understanding of WAF, LB and firewall Working level knowledge of IPSEC, GRE, GETVPN Change Management: Implement network changes and configurations following established change management processes and procedures. Review MOP, action Plan, software release notes Server migration, commissioning & Decom, Review Device labelling & Rack details in rack diagram Induction & Hardening of devices IP Assignment & Infoblox management Cisco Confidential Induction of new Switches / Servers Conduct DR Drills Documentation requirement for managed services: Maintain accurate and up-to-date documentation of network configurations, diagrams, procedures, and troubleshooting steps (Tools – MS Visio) Monthly & weekly reports provide as & when requested. Device inventory & make sure all devices should be under monitoring tools, backup, Asset Manager & SNOW Document network configurations, procedures, and best practices. LCS / BCS requirement: Technical implementation outcomes Ensure the software risk analysis is inline with the customers deployed infra & services. Configuration of Best Practices calls.& communicate the updates at regular intervals Drive FN & PSIRT Corrective actions implementation Drive Automation to improve the productivity of the service delivery Collaboration: Work closely with Level 1 and Level 3 support teams, as well as cross-functional teams such as Systems, Security, and Applications, to resolve complex network issues and improve overall network performance. Capacity Planning: Assist in capacity planning and scalability assessments for network infrastructure to ensure optimal performance and resource utilization. Security Compliance: Ensure network security compliance with organizational policies, industry standards, and regulatory requirements. Continuous Improvement: Identify opportunities for process improvement, automation, and optimization of network operations to enhance efficiency and reliability. Conduct knowledge transfer sessions and provide mentorship to junior team members. Skills and Qualifications: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Minimum of 8 – 12 years of experience in network operations, with a focus on SDWAN (Viptela) , R&S Data Centre environments. Expertise in Cisco SDWAN architecture, configuration, and troubleshooting. Working Knowledge on troubleshoot for WAF, LB and Firewall. Cisco Confidential In-depth knowledge of networking protocols and technologies, including but not limited to TCP/IP, BGP, OSPF, VLANs, static, MPLS, and QoS. Proficiency in network monitoring and management tools such as SolarWinds or equivalent. Strong knowledge in Routing and Switching technology such as VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP, STP, LACP Practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy Able to work under high pressure in a challenging environment. Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN, GETVPN Mandatory advance skill set on Cisco SDWAN solution (Viptela) Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and interpersonal abilities, with the capability to collaborate effectively across teams. In-depth exposure on Cisco nexus family platforms from installation, commissioning, configuration Ability to thrive in a fast-paced, high-pressure environment and effectively prioritize tasks. Cisco certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert) in Data Centre would be a plus. Additional Information: This position offers the opportunity to work in a dynamic and collaborative environment, where your expertise in network operations and ACI Data Centre technologies will be instrumental in maintaining the stability and efficiency of our network infrastructure. We offer competitive compensation, benefits, and opportunities for professional development and growth. If you meet the qualifications and are passionate about network operations in 24x7 environments, we encourage you to apply and become part of our team! Job Types: Full-time, Contractual / Temporary Contract length: 6 months Pay: ₹100,000.00 - ₹110,000.00 per month Schedule: Day shift Experience: Network Operations L3: 8 years (Required) Language: English (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

About Us: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Location -Mumbai ,Pune ,Bangalore, Hyderabad , Noida Exp -8 yrs to 10 yrs About the Role: We are seeking a skilled Network Security Engineer to design, implement, and maintain secure network infrastructures. The ideal candidate will possess strong expertise in network protocols, firewall and IDS/IPS configuration, VPN solutions, and security compliance standards. You will be instrumental in enhancing our network security posture through threat detection, risk assessment, and zero trust architecture implementation. Key Responsibilities: Design, configure, and manage network security devices including firewalls (Palo Alto, Fortinet, Cisco ASA) and intrusion detection/prevention systems (Snort, Suricata). Implement and manage Network Access Control (NAC) systems utilizing 802.1X, RADIUS, and Cisco ISE for role-based access control. Configure and maintain secure VPN solutions including IPsec, SSL VPNs, and site-to-site tunnels. Conduct SIEM and log analysis using tools such as Splunk, QRadar, and ELK Stack to detect and respond to security threats. Design and enforce network segmentation and apply Zero Trust security principles. Ensure compliance with security standards such as ISO 27001, NIST, PCI-DSS, GDPR, and HIPAA. Perform threat modeling, vulnerability assessments, and risk analysis to mitigate security risks. Collaborate with cross-functional teams to develop and enforce security policies and procedures. Core Technical Competencies: Deep understanding of network protocols including TCP/IP, UDP, ICMP, DNS, HTTP/S, FTP. Hands-on experience with firewall and IDS/IPS tools such as Palo Alto, Fortinet, Cisco ASA, Snort, and Suricata. Familiarity with Network Access Control frameworks (802.1X, RADIUS), especially Cisco ISE. Expertise in VPN technologies like IPsec and SSL VPNs. Proficiency in SIEM platforms and log correlation for threat detection and incident response. Knowledge of network segmentation strategies and Zero Trust architecture. Strong understanding of compliance requirements (ISO 27001, NIST, PCI-DSS, GDPR, HIPAA). Ability to conduct threat modeling and risk assessments. Required Certifications: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CEH (Certified Ethical Hacker) CompTIA Security+ CCNP Security (Cisco Certified Network Professional Security) Palo Alto PCNSA/PCNSE Qualifications: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent experience). Proven experience in network security engineering or a similar role. Why Join Us? Work with cutting-edge security technologies. Collaborate with a passionate and dynamic security team. Opportunities for professional growth and certification support.

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope. About the position: The Netskope Regional Sales Manager - Public Sector, will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. You are an expert at mapping business solutions within in the Public Sector and Government markets. You understand the competition and have the desire to win market share. Responsibilities include: Prospect new accounts, generate interest, qualify, develop, and close new business. Work independently to meet and exceed revenue targets and goals assigned to the territory. Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts. Focus on new accounts, customer satisfaction, and retention. Job Requirements: 10+ years of a successful track record selling cybersecurity and networking technologies including network security technologies such as Proxies, Next Generation Firewalls (NGFW), SSL/IPSec, VPN's, SSO, DLP and Encryption gateways and growing a territory. Public Sector, Government experience Exceptional track record of success with consultative sales of complex enterprise software solutions to C-level executives. Verifiable track record of exceeding quotas year after year Resides in the targeted geography w/local enterprise customer relationships Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory is a must Understanding of enterprise web technologies and SaaS experience a must Travel: within region Education: Bachelor Degree #LI-CS1 Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 7-14 years of relevant in IP Domain