Position: Network Test Engineer Location: Pune Duration: Contract to Hire Job description : MUST Skills SDWAN+SASE knowledge (Fortinet, VeloCloud,Cisco Viptela )anyone. Testing methodologies (Manual testing, test planning, defect tracking tools like Jira or HP ALM) Cloud certification/knowledge (Any cloud, at least one) Networking concepts and protocols (Layer 2 and Layer 3 VPN, Routing protocols like BGP, OSPF, EIGRP, MPLS, Switching concepts, QoS) Tunneling technologies (GRE, IPsec, OMP ) Functional, integration, regression, and performance testing Defect triage of SDWAN products Collaboration with architects and vendors Strong communication and collaboration skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Preference to CCNA/CCNP/SDWAN (equivalent) certified engineers Show more Show less

Hi, We need someone with good SDWAN+SASE knowledge (Fortinet, VeloCloud) + Testing + Cloud certification/knowledge (Any cloud at least 1) Manual tester Strong understanding of networking concepts and protocols, such as Layer 2 and Layer 3 VPN, Routing protocols like BGP, OSPF,EIGRP, MPLS, Switching concepts, QoS, Experience in SD-WAN concepts especially for any of the product. Good knowledge of Tunneling technologies like GRE, IPsec, OMP. Proficiency in testing methodologies, test planning, and defect tracking tools such as Jira or HP ALM. Conduct functional, integration, regression, and performance testing , defect triage of SDWAN products to identify defects and ensure product stability. Collaborate with architect and vendors to understand product requirements, features, and enhancements. Strong communication and collaboration skills to work effectively within a cross-functional team. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Preference to CCNA/CCNP/SDWAN (equivalent) certified engineers. Basic understanding of automation scripting ,Knowledge of Robot Framework and Python.. Please share resume at deepika.eaga@quesscorp.com Show more Show less

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. We are looking for a skilled and proactive Network Security Engineer to join our Global Infrastructure team. You will be part of the Cloud Operations Team in our Delivery Center in Vadodara. In this role, you will be responsible for implementing, supporting, and optimizing Network Services such as Firewall, Zscaler and Azure Networking in coordination with our Architectural team. You will play a key part in ensuring the stability, security, and performance of our Network Security Environment, will work closely with internal teams and external partners. Your Responsibilities Maintain in-depth knowledge of company’s strategic business plans Supporting in Network Monitoring activity in cooperation with Cloud operation, Security Proposing improvements for easier management and higher effectiveness of network operations. Supporting to implementing new network-related standards. Supporting the implementation of complex network changes in Firewall, Zscaler Perform day to day activity in cloud network appliances firewall and Zscaler Configuring networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Ensuring network connectivity of all servers, other virtual network appliances. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Your background University degree in Computer Science and 4+ years of equivalent work experience. Proven experience in Palo Alto Firewall and Network operation. Proven experience in Zscaler operation (Zscaler Private Access, Zscaler Internet Access, ZIA, Zscaler Client Connector) Proven experience in LAN, WAN, WLAN, and WWAN design and implementation. Proven experience in Azure Network Services such as Virtual Network, NSG, Global VNet Peering, ExpressRoute, VPN Gateway and Integrations. Experience in switching, routing, VRF, IPSec VPN, Strong hands-on technical knowledge of network Hands on experience on Cisco/Palo Alto firewalls and their integration with other well-known security systems. Hands on experience on Zscaler operation such as ZPA/ZIA Policy, Alerts, Data Analysis, Traffic Management, Access Management, Admin portal, Security and Compliance Strong interpersonal, written, and oral communication skills in English. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com. Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate Show more Show less

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. The Network Engineer will be responsible for designing, implementing, and maintaining network infrastructure to ensure reliable and efficient network operations. This role involves troubleshooting network issues, optimizing network performance, and ensuring network security. The ideal candidate will have a strong technical background, problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Your Responsibilities Ensuring network connectivity of all servers, workstations, telephonic equipment and other virtual network appliances. SD-WAN, WLC, ISE, LAN, WAN devices, Cisco Catalyst and Thousand eyes Implement, configure and operate Zscaler solutions as Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Here, our mission is to ensure a seamless integration of Zscaler solutions with existing network infrastructure and security policies. Management of Network Asset Management, including inventory and related documentation and technical specifications information. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Participating in managing all network security solutions. Your background University degree in Computer Science and 3-5+ years of equivalent work experience. Proven experience in LAN, WAN, WLAN, and WLAN, SD-WAN, WLC, ISE, devices, Cisco Catalyst and Thousand eyes Routing, Switching and Network operations. Strong hands-on technical knowledge of network and PC operating systems. Hands on experience on network devices as Cisco Catalyst Switches/Cisco WLC controller/Zscaler or similar products and their integration with other well-known security systems. Strong interpersonal, written, and oral communication skills in English SDWAN or Zscaler Certifications Proven experience with network capacity planning, network security principles, and general network management best practices. Experience in advanced switching, routing, VRF, IPSec VPN. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com. Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate Show more Show less

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. Your Responsibilities Ensuring network connectivity of all servers, workstations, telephonic equipment and other virtual network appliances. Implement, configure and operate Zscaler solutions as Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Here, our mission is to ensure a seamless integration of Zscaler solutions with existing network infrastructure and security policies. Management of Network Asset Management, including inventory and related documentation and technical specifications information. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Participating in managing all network security solutions. Your background University degree in Computer Science and 3-5+ years of equivalent work experience. Proven experience in LAN, WAN, WLAN, and WLAN, Routing, Switching and Network operations. Strong hands-on technical knowledge of network and PC operating systems. Hands on experience on network devices as Cisco Catalyst Switches/Cisco WLC controller/Zscaler or similar products and their integration with other well-known security systems. Strong interpersonal, written, and oral communication skills in English SDWAN or Zscaler Certifications Proven experience with network capacity planning, network security principles, and general network management best practices. Experience in advanced switching, routing, VRF, IPSec VPN. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com. Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate Show more Show less

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain Show more Show less

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain Show more Show less

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain Show more Show less

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 6-10 years of relevant in IP Domain Show more Show less

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 6-10 years of relevant in IP Domain Show more Show less

Technical skills requirements Engineer should have experience with network background, understanding of switching, Routing and firewall concepts. Should have hands on experience in any of the Load balancer / Application Delivery Controller products. Experience in integration /configuration/administration and troubleshooting of LB or ADC products. Engineer should have strong troubleshooting skills on TCP/IP and Http/Https ,SSL/TLS & DNS protocols. Experience in handling issue related to platforms and application management of any of the LB or ADC products. Note :- Having Load balancer or ADC certifications would be added advantage. Eg: F5-CA – Certifications, Citrix Associate/Professional networking, CNS-ADC etc Nice-to-have skills Network Skills: Routing protocols: OSPF, RIP, BGP, Static. Switching: STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP/LACP) Security: ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel. Network Protocols : TCP/IP ,HTTPS,DNS,SSL & TLS Load balancer : Big IP F5 ,Cirtix, NetScaler, Riverbed, Barracuda or any one of the product Troubleshooting tools: Wireshark, Putty, TCPDUMP etc Ticketing tools :SFDC, IPCM, BMC Remedy, Service now ( anyone tool knowledge) Qualifications 2 to 3 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university Job Type: Full-time Pay: From ₹30,000.00 per month Schedule: Monday to Friday Work Location: In person

Job Description 4+ years of embedded, routing device development At least 6 month experience with openWRT based router / embedded device development (or experience with RDK B) Strong skills in UCI / netifd / ubus / opkg / Build System preferred Expertise in IP Routing, NAT, Firewall, PON / DSL, IPSec, uboot Good Debugging Skills Job Description - Grade Specific 4+ years of embedded, routing device development At least 6 month experience with openWRT based router / embedded device development (or experience with RDK B) Strong skills in UCI / netifd / ubus / opkg / Build System preferred Expertise in IP Routing, NAT, Firewall, PON / DSL, IPSec, uboot Good Debugging Skills

Job Description The role of Senior Network Security Engineer is to design, implement, maintain and improve security compliance protecting our organization's network infrastructure from Cyber Threats, vulnerabilities, and unauthorized access. This role is primarily responsible for rolling our network security monitoring and visibility tools like Arista, Gigamon, Viavi, Plixer and NDR. This focuses on ensuring that security technologies are optimized for detecting, preventing, and responding to security threats in real-time. This also involves collaboration with Network engineers, IT, and security operations to deploy and support enterprise-level Cyber security platforms and solutions. Responsibilities Define and enforce network security policies, standards, and best practices. Setup network port, IP, rack and stack the hardware for the network visibility tools like Arista, Gigamon & Viavi. Design, deploy, and manage security solutions such as firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), and endpoint protections. Conduct regular security assessments, vulnerability scans, and penetration tests to identify and mitigate risks. Monitor network activity, analyse traffic logs, and investigate security incidents or breaches. Perform root cause analysis on incidents and coordinate incident response and remediation efforts to improve security posture and prevent security breaches. Maintain and update security documentation, including policies, incident reports, and network diagrams. Build observability dashboard on the health of the network monitoring tools and the traffic visibility on various network infrastructure and tools. Collaborate with stakeholders, network and cross-functional teams to align security with organizational goals and compliance requirements. Lead or participate in security projects, disaster recovery planning, and business continuity initiatives. Stay updated on emerging threats, vulnerabilities, and security technologies, and recommend improvements. Optimize network security tools and platforms for performance and effectiveness, ensuring they meet compliance and organizational requirements. Maintain comprehensive documentation for network configurations, troubleshooting guides, and operational procedures. Qualifications Technical Skills: Experience with IDS/IPS, and security frameworks (e.g., NIST, ISO 27001). Strong scripting skills in Python, PowerShell, or Bash for automation and tool integration. Experience in Cloud security tools and platforms (GCP, AWS, Azure) and DevOps. Experience in Observability tools (Dynatrace, Splunk, Prometheus Grafana). Understanding of the SIEM tools (e.g., Splunk, QRadar, SecOps or equivalent) Familiarity with ITSM processes, Agile practices, ServiceNow, JIRA. Proficiency with network monitoring tools such as Gigamon, Viavi, Arista or equivalent, NDR tools like Arista, Cisco or equivalent, NetOps like Plixer and SIEM tools like (e.g., Splunk, QRadar, SecOps or equivalent). Strong experience in rack & stack and rolling out network security tools and architecting various tools to build an optimized solution. Strong knowledge of network architectures, protocols (TCP/IP, UDP), routing, switching, and load balancing. Expertise in firewall technologies (e.g., Check Point, Cisco, Fortinet), VPNs (SSL, IPSec), authentication protocols (LDAP, RADIUS), load balancers and cloud security. Experience: Bachelor's or Master’s degree in Computer Science, Information Security, or related field, or equivalent practical experience. Minimum 5-10 years of experience in network engineering and security management. Proven experience in managing security platforms and tools in a large, complex environment. Experience with Network security, analysis, and response, including knowledge of common attack vectors. Certifications: Relevant certifications such as CISSP, CEH, CCNA/CCNP Security, NSE (Fortinet), or equivalent. Cybersecurity certificates (preferred) Show more Show less

Work experience: 3-6 years Budget is 7 Lac Max Notice period: Immediate to 30days. Linux Ø Install, configure, and maintain Linux servers (Red Hat, CentOS, Ubuntu, Amazon Linux). Ø Linux OS through Network and Kick Start Installation Ø Manage system updates, patch management, kernel upgrades. Ø Create and manage user accounts, file systems, permissions, and storage. Ø Write shell scripts (Bash, Python) for task automation. Ø Monitor server performance and troubleshoot hardware/software issues. Ø Handle incident management, root cause analysis, and preventive maintenance. Ø Implement and manage backup solutions (rsync, cron jobs, snapshot backups). Ø Harden servers by configuring firewalls (iptables, firewalld), securing SSH, and managing SELinux. Ø Configure and troubleshoot networking services (DNS, DHCP, FTP, HTTP, NFS, Samba). Ø Work on virtualization and cloud technologies (AWS EC2, VPC, S3, RDS basics if required). Ø Maintain detailed documentation of system configuration and procedures. Ø Implement and configure APACHE & Tomcat web server with open SSL on Linux. Ø SWAP Space Management. Ø LVM (extending, reducing, removing and merging), Backup and Restoration. Amazon Web Services Ø AWS Infrastructure Management : Provision and manage cloud resources like EC2, S3, RDS, VPC, IAM, EKS, Lambda. Ø Cloud Architecture : Design and implement secure, scalable, and reliable cloud solutions. Ø Automation and IaC : Automate deployments using tools like Terraform, CloudFormation, or AWS CDK. Ø Security Management : Configure IAM roles, security groups, encryption (KMS), and enforce best security practices. Ø Monitoring and Optimization : Monitor cloud resources with CloudWatch, X-Ray, and optimize for cost and performance. Ø Backup and Disaster Recovery : Set up data backups (S3, Glacier, EBS snapshots) and design DR strategies. Ø CI/CD Implementation : Build and maintain CI/CD pipelines using AWS services (CodePipeline, CodeBuild) or Jenkins, GitLab,GitHub. Ø Networking : Manage VPCs, Subnets, Internet Gateways, NAT, VPNs, Route53 DNS configurations. Ø Troubleshooting and Support : Identify and fix cloud resource issues, perform root cause analysis. Ø Migration Projects : Migrate on-premises servers, databases, and applications to AWS. Windows Server and Azure: Ø Active Directory: Implementation, Migration, Managing and troubleshooting. Ø Deep knowledge on DHCP Server Ø Deep knowledge in Patch management Ø Troubleshooting Windows operating System Ø Decent knowledge in Azure (Creation of VMs, configuring network rules, Migration, Managing and troubleshooting) Ø Deep knowledge in VMware ESXi (Upgrading the server firmware, creation of VMs, Managing backups, monitoring etc) Networking: Ø Knowledge on IP Addressing, NAT, P2P protocols, SSL and IPsec VPNS etc Ø Deep knowledge in VPN Ø Knowledge in MVoIP, VMs, SIP PRI and Lease Line. Ø Monitoring the Network bandwidth and maintaining the stability Ø Configuring Switch and Routers Ø Troubleshooting Network Devices Ø Must be able to work on Cisco Meraki Access Point devices Firewall & Endpoint Security: Ø Decent knowledge in Fortinet Firewalls which includes creating Objects, Routing, creating Rules and monitoring etc. Ø Decent knowledge in CrowdStrike Ø Knowledge in Vulnerability and assessment Office365 Ø Deep knowledge in Office365 (Creation of mail, Backup and archive, Security rules, Security Filters, Creation of Distribution list etc) Ø Knowledge in MX, TX and other records Ø Deep knowledge in Office365 Apps like Teams, Outlook, Excel etc Ø SharePoint management Other Tasks: Ø Hardware Servicing Laptops and desktops Ø Maintaining Asset inventory up to date. Ø Managing the utility invoices. Ø Handling L1 and L2 troubleshooting Ø Vendor Management Ø Handling application related issues Ø Website hosting and monitoring Ø Tracking all Software licenses, Cloud Service renewal period and ensue they are renewed on time. Ø Monitoring, managing and troubleshooting servers. Ø Knowledge in NAS Ø Knowledge in EndPoint Central tool and Ticketing tool. Show more Show less

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Senior Network Administrator Maintaining and administering computer networks that are related computing environments including systems software, applications software, hardware, and configurations. Maintain, monitor, and analyses system components to make recommendations regarding network system security. Troubleshooting, diagnosing, and resolving hardware, firmware related to LAN/WAN Networks. Roles And Responsibilities Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Replacing faulty network hardware components when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Performing VLAN, IP address, asset auditing and redundancy mock test. Perform technical analysis and design to execute, test, and rollout solutions. Collaborates with network architects/specialist and ISPs on network optimization. Vendor management related to procurement, maintenance, support, and replacement. Provide support to Team members who escalate network related issues up to the network administration group. Remote assistance to the global helpdesk team on basic network related issues. Preferred Qualifications Strong understanding of network infrastructure and network hardware. Strong knowledge of Ethernet standards 802.3, Wireless standards 802.11 and VLAN 802.1q , 802.1x ., 802.1p Strong knowledge of STP, LACP, EtherChannel. Strong knowledge of BGP, OSPF, EIGRP, route redistribution, PBR, PfR routing. Strong knowledge of Next Generation Firewalls and SASE Cloud Firewalls (Web/App Filtering, IDS/IPS, Sandbox, DLP, Zero Trust etc). Knowledge of redundancy protocols HSRP, VRRP, GLBP. Knowledge of RADIUS, SCEP, EAP-TLS, PEAP-MSCHAPv2. Knowledge of passive networks IO ports, cables, rack design. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Working knowledge of web servers hosting, SSL, DNS, SNMP, TCP/IP & UDP. Working knowledge of Logging & Monitoring with NMS Tools Working knowledge of SSL VPN, Split Tunneling, IPSEC, Route and Policy based VPN. Knowledge of Linux shell, Windows power shell and/or Ansible scripts. Good analytical and problem-solving skills. Understanding of security implications of architecture decisions. 4-5 Years’ relevant experience in Cisco, Meraki, Fortinet, HPE Aruba, Zscaler network products. Certification in any of the above switching, routing, firewall network technologies. Willingness to work in cross time zones. We invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers here . Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply. Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community. Bounteous is willing to sponsor eligible candidates for employment visas. Apply for this job Bounteous x Accolite is proud to be an equal opportunity employer. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas. Show more Show less

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time and parental leave. What skills and experience will you need for this role? Experience At least 6 to 10 years of IT network related experience. Education & Certification : Bachelor's degree CCNP holder or equivalent level of knowledge CCIE holder desired Required : Strong working knowledge in Firewall, Routing & Switching domains. Proficiency in network features and protocols including: TCP/IP, ARP, OSPF, BGP , LACP, VPC, HSRP, IPSEC, VTI, HTTP, TLS. Experience with Cisco firewalls ( ASA/FTD preferable). Experience with Fortinet product (FortiGate). Experience with Load Balancers (Citrix, F5, KEMP). Experience with Cisco Nexus (3K, 9K) line and Cisco Catalyst line. Strong troubleshooting & documentation skills. Responsible and Self-motivating attitude. High educability and systems thinking. Some travel is required (domestic & international). What’s the scope of this role? You will provide Network support to the business by identifying root cause of issues and implement fixes as required for it. You will be required to continuously improve the environment by identifying issues and work with your team or others as needed to implement long-term fixes to permanently address them. Responsibilities: Troubleshooting networking issues, analysis of the root causes. Installation, configuration, and support Routers, Switches, Security devices, Application Delivery Controllers of Cisco\Juniper\HPE\Dlink and other vendors. Supporting Audit related requirements. Taking part in customer faced\external projects. Support and development of the network environments for our internal and customer solutions. Create internal and customer facing documentation, including network topology, procedures, instructions, solution diagrams, etc. Work Location Bangalore / Pune / Hyderabad Shifts Rotational Shifts (Morning Shift / Afternoon Shift). 5 Night Shifts/Month. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less

Experience designing and supporting Cisco enterprise networks. Solidunderstanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing,QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow. Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP. Experience configuring network security policies onfirewalls and/or routers. Strong knowledge of network and securityarchitecture best practice Strong knowledge of enterprise switching androuting, and LAN/WAN technologies Experience with cisco DNA Center, CiscoPrime Advanced understanding of networking principles, subnetting and theOSI model Network Security ,Macro/Micro Segmentation. 1. Experience designing and supporting Cisco enterprise networks. 2. Solid understanding of network-based segmentation strategies and IoT designs 3. Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls, SNMP, Netflow. 4. Extensive experience with Network mirroring technologies SPAN, ERSPAN, RSPAN, TAP. 5. Experience configuring network security policies on firewalls and/or routers. 6. Strong knowledge of network and security architecture best practice 7. Strong knowledge of enterprise switching and routing, and LAN/WAN technologies 8. Experience with cisco DNA Center, Cisco Prime 9. Advanced understanding of networking principles, subnetting and the OSI model

Experience designing and supporting Cisco enterprise networks Solid understanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP Experience configuring network security policies onfirewalls and/or routers Strong knowledge of network and security architecture best practice Strong knowledge of enterprise switching and routing, and LAN/WANtechnologies Experience with cisco DNA Center, Cisco Prime Advanced understanding of networking principles, subnetting and the OSI model Able to understand multi-tier network environments (Core, Distribution, Access,)

Strong Network Development Architect who can design complete Firmware and software from scratch for a new customer, covering L2 and L3, exhaustive knowledge on NOS internals, Fast Path, knowledge of multiple L4 to L7 protocols - OpenSSL, NAT, IPSEC, MacSec (all mandatory), knwoledge of IP networking stack, Integration, knowledge of container networking, use of IXIA, very strong in Embedded C, Linux, NOS, Train a trainer profile

Virtual Network SDN (software-defined network): Network Security Group, Route Table Load Balancer ExpressRoute (IP-VPN, MPLS, WAN) VPN (IPsec, OpenVPN, SSTP) Azure Application Gateway (HTTP, PKI, WAF) Infrastructure as a Code Linux PowerShell Must-Have Skills: Mandatory: Azure services knowledge. Infrastructure services, compute, and network services knowledge. Mandatory Networking: load balancer, traffic manager, and app gatewaysend-to end troubleshooting. Secondary: NAT Gateway Connectivity (Azure Firewall, Azure Bastion) Content delivery (Azure CDN, Azure Front Door) DNS (Azure DNS, Azure Traffic Manager, Azure Private Link, Azure DNS Private Resolver) Azure: AZ900, AZ104, AZ305, AZ500, AZ700, and AZ720 Network: CompTIA Network+, CCNP (Cisco Certified Network Professional) OS: MCSE (70-740, 70-741, 70-742, 70-744, 70-745, 70-413), Good to have: Red Hat Certified Technician, Linux Professional Institute Certification, CompTIA Linux+, CompTIA Server

Firewall Support (on Call Support) Location: Vadodara, India Office Shift Time: US Shift time Number of Position: 05 This Position Firewall support Level 1 provides excellent customer service for a fast-paced multitasking service desk environment that supports remote access internet VPN products, managed security and network services, Software as a Service Products (SaaS), with high first call resolution. Responsibilities Phone/Chat/Email Support Apply handling processes consistently. Log and track all communications received into the ticketing system. Establish a quality working relationship with a variety of customers. Follow defined standards to resolve a specific set of problems. Follow defined standards to collect and follow up on escalated issues. Escalate issues within the defined standards. 2. Level I Support Research and resolve caller inquiries by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups. Troubleshoot and resolve hardware, software, and communications issues by interacting with application end users, application engineers, system engineers and hardware / software vendors. 3. Continuous Improvement Meet individual metrics for Level 1 Support Engineer Identify and suggest process improvements as they arise. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. 4. Technical Skills Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Hands-on experience with Meraki and Fortinet firewalls . Ability to effectively collaborate in a dynamic team environment. Firewall Implementation and Support Installing Managed Network Solutions including Fortinet firewalls. Making changes to firewalls in support of customer’s needs. Solving technical customer issues around firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem, and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service Qualifications Provide excellent first line customer service. Respond to all chats, emails, and phone calls consistently. Enter all relevant data from customer contact channels into tracking system. Assist with troubleshooting and resolution of all tickets that can be processed from start to finish by level 1 as defined by management. Great interpersonal skills; superior customer service skills; excellent multi-channel communication skills. Works well under pressure with limited supervision while consistently displaying a professional demeanor. Ability to follow processes and escalate issues consistently. Resolve a variety of external technical requests including virtual private networks, protecting data integrity, and assisting the retail industry with the send/receive of proprietary data. Support the technical management team with call data analysis. Experienced in Windows operating systems. Familiar with TCP/IP and networking concepts. High level of ethics and integrity. Scheduling flexibility required. We are an Equal Opportunity Employer Show more Show less

Noida,Uttar Pradesh,India Job ID 768071 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain

Noida,Uttar Pradesh,India Job ID 768072 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 8-15 years of relevant in IP Domain

Noida,Uttar Pradesh,India Job ID 768075 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 6-10 years of relevant in IP Domain

Noida,Uttar Pradesh,India Job ID 768076 Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 6-10 years of relevant in IP Domain