1193 Ipsec Jobs - Page 3

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking a highly skilled Senior Network Security Engineer with proven experience in enterprise-grade security technologies including Palo Alto firewalls, IDS/IPS systems, VPN, WAF (Imperva), Cequence Bot Defense, Cloudflare DNS security, and Illumio Zero Trust microsegmentation. The ideal candidate will be responsible for designing, implementing, and maintaining network security controls to protect enterprise infrastructure, applications, and data from advanced cyber threats. Roles & Responsibilities: -Configure, deploy, and maintain Palo Alto Networks firewalls, including threat prevention, URL filtering, and App-ID policies. -Manage and monitor intrusion detection and prevention systems (IDS/IPS) for threat detection and response. -Configure and maintain VPN solutions (GlobalProtect or other IPsec/SSL-based systems) for secure remote access. -Analyze logs and events for unusual activity and support incident investigations. -Automate and optimize firewall rules and network segmentation for least-privilege access. -Deploy and manage Cequence Bot Defense for API security and bot mitigation. -Analyze bot traffic patterns and implement policies to block malicious automation. -Work with DevOps and application teams to integrate Cequence with key digital assets. -Configure and monitor Cloudflare DNS security services including threat blocking, filtering, and DoS mitigation. -Implement policies for DNS-layer protection and content filtering. -Ensure availability and resiliency of DNS infrastructure through Cloudflare edge network. -Implement and administer Illumio Zero Trust Segmentation for workload isolation and application-level segmentation. -Design and enforce microsegmentation policies to restrict lateral movement and reduce attack surface. -Continuously assess traffic flows to identify over-permissive access and optimize segmentation models. -Deploy and manage Imperva WAF to protect critical web applications from OWASP Top 10 and other application-level attacks. -Tune WAF rules to reduce false positives while maintaining effective security posture. -Work with application teams to ensure secure deployment pipelines and integrate security testing. Professional & Technical Skills: - Must To Have Skills: Proficiency in Palo Alto Networks Firewalls. - Strong understanding of cloud security principles and best practices. - Experience with security compliance frameworks such as ISO 27001, NIST, or CIS. - Familiarity with identity and access management solutions. - Knowledge of incident response and threat management processes. -Collaborate with SOC, DevOps, Infrastructure, and Application Security teams to improve detection and response. -Maintain security documentation, configuration baselines, and change control records. -Assist in incident response and forensic analysis during security events. -Stay current with emerging threats and recommend appropriate security controls. -Security certifications such as PCNSE, CCNP Security, GIAC (GCFW, GCIA), CISSP, or CEH. -Experience with REST APIs, automation/scripting (Python, Ansible), and infrastructure-as-code. -Understanding of Zero Trust architecture and NIST 800-207 principles -Rxperience in cybersecurity operations, with a focus on network and perimeter security. - Hands-on experience managing enterprise firewalls, preferably Palo Alto. - Experience in Bot protection and DNS security, including tools like Cequence and Cloudflare. -Proven track record in troubleshooting complex firewall and VPN issues in large-scale environments. -Experience conducting firewall audits, rule reviews, and implementing policy enhancements. -Demonstrated ability to manage incident response and change management processes. -Experience working in a global delivery model and collaborating with cross-functional teams. -Strong analytical and problem-solving skills with a continuous improvement mindset. Additional Information: - The candidate should have minimum 3 years of experience in Palo Alto Networks Firewalls. - This position is based at our Gurugram office. - A 15 years full time education is required.

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Senior Manager, Platform Software Position Summary ChargePoint is looking for an outstanding engineer interested in applying creativity and a broad skill-set toward building cutting-edge software for a next generation electric vehicle charging platform. An ideal candidate would be comfortable working independently on architecture, design, and implementation of new systems in a rapidly evolving problem-space. Expert-level C++ coding in a Linux environment is a must. Responsibilities Design, implement, test, and deploy software components producing high quality work consistently through continuous integration, automated testing and code reviews. Create local and distributed control and management subsystems for power modules, vehicle communications, and user interfaces. Work on platform software including Linux BSP, board bring-up, Linux kernel, diagnostics, and communication interfaces including CAN, RS-232/485, I2C, SPI, Modbus, and PPP. Support of real-time cloud management and remote administration. Opportunities to become involved in UI and UX design and machine learning. Wireless networking, including LTE, Wi-Fi, and BLE. Collaborate cross-functionally and globally with hardware and cloud engineering teams to define specifications, features, and APIs. Participate in design and code reviews, as well as mentoring other members of the team. Requirements Tech/B.E/M.Tech/M.E in Computer Science/Electronics Engineering or equivalent. 3-5 years of experience in developing embedded system products using C/C++, Python. Demonstrated ability and willingness to make critical system-level design decisions and drive projects from start to finish with minimal supervision. Knowledge of Linux BSP platform development including custom board bring up, U-Boot, kernel, device driver functions, file systems (ext4, UBIFS, JFFS2), sound system (ALSA), Camera, and system software. Understanding of asynchronous event driven architecture and developing scalable and latency-optimized distributed application services in mesh network. Working knowledge of PCI-DSS compliance secured cloud connectivity applications using HTTPS, Websockets, JSON, XML, Efficient Extensible Interchange (EXI), protobuf, openssl, IPSec, VPN, MAC filters and network firewalls. Familiarity with the Yocto, buildroot, GCC, toolchain, Make, CMake, git, gdb, core dumps. Exposure in connectivity architecture using Wireless (cellular, Wi-Fi, Bluetooth and NFC), and wired (Ethernet) interfaces a plus. Location Gurgaon, India We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.

Why Join Us? QA Team Leader specializing in Networking We're looking for a highly experienced and motivated QA team leader with a strong background in QA, excellent leadership and mentoring abilities, and a passion for driving continuous improvement. If you're passionate about quality in the world of SASE solutions, then join our team. As the QA Team Leader, you will be responsible for leading the QA Owners team within our organization. Your primary objective will be to ensure the delivery of high-quality and reliable products and services by establishing and maintaining best practices, processes, and standards across the QA guild. Key Responsibilities Provide strong leadership to the QA team, fostering a culture of collaboration, innovation, and continuous improvement. Develop and implement QA strategies, policies, and procedures aligned with organizational goals and objectives. Provide guidance and mentorship to QA team members, helping them grow their skills and expertise in software testing and quality assurance. Training and Development: Identify training needs and opportunities for professional development within the QA guild and facilitate training sessions or workshops as necessary. QA Processes: Establish and maintain effective QA processes, including test coverage review, test planning, execution, and defect tracking. Quality Standards: Define and enforce quality standards and best practices for software testing and quality assurance activities. Collaboration: Collaborate closely with cross-functional teams, including development, product management, and project management, to ensure alignment on quality goals and priorities. Metrics and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes and drive continuous improvement. Risk Management: Identify and assess risks related to product quality, and work with stakeholders to mitigate risks and ensure timely delivery of high-quality software. Tools and Technologies: Evaluate and recommend tools, technologies, and frameworks to enhance QA productivity and effectiveness. Qualifications Previous experience in a leadership role within a QA team for at least 2 years. Proven hands-on networking and/or network security engineering experience Deep understanding of networking protocols (e.g., IPSEC, VPN, VRRP, BGP, OSPF, HTTP, TLS, TCP/IP) 3 years’ experience with planning, configuring, building networks from scratch involving elements such as: Firewalls/Routers/VPN Concentrators of top-5 vendors such as: (Palo Alto/Check Point/Cisco/Juniper/Fortinet) 3 years' experience with conducting different software QA testing types (functional and non-functional) and QA methodologies Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with automated testing frameworks and tools is a plus. Demonstrated ability to lead and inspire a team towards achieving common goals and objectives. Joining our team as the QA Team Leader offers a unique opportunity to make a significant impact on the quality of our products and services, while also advancing your career in quality assurance leadership. If you are passionate about quality and thrive in a dynamic, collaborative environment, we'd love to hear from you.

Summary Position Summary Job title: DataPower/Zscalar – Senior Consultant About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. Work you’ll do Roles & Responsibilities: Operate, monitor, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Administer, configure, and troubleshoot IBM DataPower appliances(physical/virtual) for secure API , application integration and WAF. Implement security policies, access controls, and threat protection across Zscaler and DataPower platforms. Collaborate with security, network, and application teams to ensure seamless integration and compliance. Analyze logs, generate reports, and respond to security incidents or performance issues. Drive automation and process improvements for operational efficiency. Provide technical guidance and mentorship to junior team members. Document configurations, procedures, and best practices. Required Skills 8-10 years of hands-on experience with IBM DataPower & Proxy . Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Strong knowledge of networking, security protocols (SSL/TLS, IPsec, etc.), and web services (REST, SOAP,API). Experience with API management, gateway policies, and security configurations. Familiarity with cloud environments (AWS, Azure, or GCP) and hybrid architectures. Excellent problem-solving, communication, and documentation skills. Qualification Bachelor’s degree in Computer Science, Information Technology, or related field Relevant certifications are a plus (e.g., IBM Certified Solution Developer/Administrator, Zscaler Certified Professional). Prior experience in regulated industries (finance, healthcare, etc.). How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2025. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307835

Summary Position Summary Job title: DataPower/Zscalar – Senior Consultant About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. Work you’ll do Roles & Responsibilities: Operate, monitor, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Administer, configure, and troubleshoot IBM DataPower appliances(physical/virtual) for secure API , application integration and WAF. Implement security policies, access controls, and threat protection across Zscaler and DataPower platforms. Collaborate with security, network, and application teams to ensure seamless integration and compliance. Analyze logs, generate reports, and respond to security incidents or performance issues. Drive automation and process improvements for operational efficiency. Provide technical guidance and mentorship to junior team members. Document configurations, procedures, and best practices. Required Skills 8-10 years of hands-on experience with IBM DataPower & Proxy . Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Strong knowledge of networking, security protocols (SSL/TLS, IPsec, etc.), and web services (REST, SOAP,API). Experience with API management, gateway policies, and security configurations. Familiarity with cloud environments (AWS, Azure, or GCP) and hybrid architectures. Excellent problem-solving, communication, and documentation skills. Qualification Bachelor’s degree in Computer Science, Information Technology, or related field Relevant certifications are a plus (e.g., IBM Certified Solution Developer/Administrator, Zscaler Certified Professional). Prior experience in regulated industries (finance, healthcare, etc.). How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2025. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307836

Summary Position Summary Job title: DataPower/Zscalar – Senior Consultant About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. Work you’ll do Roles & Responsibilities: Operate, monitor, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Administer, configure, and troubleshoot IBM DataPower appliances(physical/virtual) for secure API , application integration and WAF. Implement security policies, access controls, and threat protection across Zscaler and DataPower platforms. Collaborate with security, network, and application teams to ensure seamless integration and compliance. Analyze logs, generate reports, and respond to security incidents or performance issues. Drive automation and process improvements for operational efficiency. Provide technical guidance and mentorship to junior team members. Document configurations, procedures, and best practices. Required Skills 8-10 years of hands-on experience with IBM DataPower & Proxy . Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Strong knowledge of networking, security protocols (SSL/TLS, IPsec, etc.), and web services (REST, SOAP,API). Experience with API management, gateway policies, and security configurations. Familiarity with cloud environments (AWS, Azure, or GCP) and hybrid architectures. Excellent problem-solving, communication, and documentation skills. Qualification Bachelor’s degree in Computer Science, Information Technology, or related field Relevant certifications are a plus (e.g., IBM Certified Solution Developer/Administrator, Zscaler Certified Professional). Prior experience in regulated industries (finance, healthcare, etc.). How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2025. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307835

Summary Position Summary Job title: DataPower/Zscalar – Senior Consultant About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks—to gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloitte’s clients ‘most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. Work you’ll do Roles & Responsibilities: Operate, monitor, and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Administer, configure, and troubleshoot IBM DataPower appliances(physical/virtual) for secure API , application integration and WAF. Implement security policies, access controls, and threat protection across Zscaler and DataPower platforms. Collaborate with security, network, and application teams to ensure seamless integration and compliance. Analyze logs, generate reports, and respond to security incidents or performance issues. Drive automation and process improvements for operational efficiency. Provide technical guidance and mentorship to junior team members. Document configurations, procedures, and best practices. Required Skills 8-10 years of hands-on experience with IBM DataPower & Proxy . Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms. Strong knowledge of networking, security protocols (SSL/TLS, IPsec, etc.), and web services (REST, SOAP,API). Experience with API management, gateway policies, and security configurations. Familiarity with cloud environments (AWS, Azure, or GCP) and hybrid architectures. Excellent problem-solving, communication, and documentation skills. Qualification Bachelor’s degree in Computer Science, Information Technology, or related field Relevant certifications are a plus (e.g., IBM Certified Solution Developer/Administrator, Zscaler Certified Professional). Prior experience in regulated industries (finance, healthcare, etc.). How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India . Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. Deloitte is committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with Deloitte’s clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters . Benefits We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you . Our people and culture Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Check out our professionals’ career journeys and be inspired by their stories. Professional development You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people . © 2025. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307836

Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! SRE - System Engineer Job Description =================== Knowledge in Linux/Unix Administration Knowledge in networking Knowledge of wide variety of open source technologies/tools and cloud services Knowledge of best practices and IT operations in an always-up, always-available service Participate in oncall rotation. Good English communications skills Strong background in linux networking ( ip, iptables, ipsec ) Knowledge of working with MySQL A working understanding of code and script ( eg: Perl/Golang preferred ) Knowledge of automation/configuration management using either saltstack or equivalent Hands on experience in private and public cloud environments Knowledge of the following will be a plus: ================================ Implementation of cloud services on linux using kvm/qemu DCOS (mesos & mesos frameworks) aerospike ( nosql ) perl/golang galera openbsd Data center related activities ( Rarely needed ) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news

Title Senior Network Engineer-SDWAN Location: Pune Experience: 10+ years Roles and Responsibilities: Role Overview We are seeking a certified and experienced SD-WAN Subject Matter Expert (SME) to lead and support SD-WAN operations, implementations, and development initiatives. The ideal candidate must have end-to-end experience deploying SD-WAN for 200+ sites , strong troubleshooting (L3-level) capabilities, and hands-on development/integration experience in complex enterprise networking environments. Key Responsibilities Implementation (Primary Focus) Lead SD-WAN rollout for large-scale enterprise environments (200+ sites). Design and configure SD-WAN overlays/underlays including segmentation, QoS, VPNs, and security policies. Lead migrations from legacy MPLS/Internet to SD-WAN. Prepare and review HLDs/LLDs, project plans, and deployment documentation. Coordinate with multiple stakeholders and vendors during site cutovers and validation. Support (L3 / SME Level) Act as the highest point of technical escalation for SD-WAN incidents. Conduct root cause analysis for complex WAN disruptions and service degradations. Monitor and optimize network performance using analytics and monitoring tools. Provide mentorship to L1/L2 engineers and create knowledge base articles. Represent the team in change advisory board (CAB) meetings and audits. Development / Automation Contribute to automation of SD-WAN operations (scripts, APIs, Ansible, etc.). Develop integrations with network management tools and SIEM/logging systems. Participate in continuous improvement by designing tools/utilities for network performance insights. Collaborate with development teams to align SD-WAN configurations with custom application needs. Required Skills & Experience Certifications (Mandatory): Cisco SD-WAN Specialist / CCNP-Enterprise / NSE 4 or above (Fortinet) / VMware VCP-NV Platforms: Strong hands-on with Cisco Viptela , Fortinet Secure SD-WAN , or VMware SD-WAN (Velocloud) Implementation: Proven SD-WAN deployment experience for 200+ sites Support Expertise: L3-level troubleshooting (routing, tunnels, overlays, app-aware routing) Protocols & Technologies: BGP, OSPF, IPsec, NAT, DNS, DHCP, QoS, segmentation, VPN, SLA-based routing Tools & Automation: Experience in scripting (Python, Ansible), API usage, and monitoring tools (SolarWinds, AppNeta, PRTG, etc.) Soft Skills Excellent communication and stakeholder management. Strong documentation, reporting, and project tracking skills. Ability to lead and mentor junior engineers and interact with customers. Education & Certifications Bachelor's or Master's in Computer Science / IT / Electronics or equivalent. Industry Certifications (One or more mandatory): Cisco SD-WAN Specialist, CCNP Enterprise, Fortinet NSE 4/5/6, VMware VCP-NV, SD-WAN vendor-specific certs

Position Purpose The main activities of the Head iNet is to manage, maintain, implement and promote secured, robust, stable, redundant, Network Security infrastructure. Explore, evaluate and propose latest technologies in security domain. Lead BAU team for operational activities, any critical incident or task. The person will lead the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities - Technical & Behavioral Competencies The iNet engineer acts as escalation point for technical issues regarding iNet technology platforms and works jointly with other infrastructure teams for delivering projects and implementing required changes in the iNet technology platforms as well as keeping the platform up. The iNet team supports the following technologies: Firewall Systems (Checkpoint & Fortinet) Global Traffic Managers (F5) Load Balancers (F5 & AVI networks) SSL Accelerators (F5) DNS/DHCP (Infoblox) Proxies (SkyHigh Web Gateway & Bluecoat) HSM Appliances (Entrust) The technical environment of this position is as follows. Proven track record in at least two of these is required: Firewalls : Advanced knowledge of concepts relating to firewall platforms and related network environments (platform architecture, topologies, protocols...). Operational experience of Fortinet and Checkpoint technologies appreciated. Proxies : Strong familiarity of http and SSL/TLSs protocols, and mastery of concepts related to proxy technology (functional scope and purpose, traffic intermediation and security stack...). Operational experience of SkyHigh and Bluecoat technologies appreciated. Load-balancing : Strong familiarity of load-balancing concepts (topologies, platform architecture, load-balancing algorithms & parameters...) and DNS/GSLB load-balancing. Experience with F5 technology appreciated. DNS/DHCP : Familiarity of concepts and architectures relating to DNS, DHCP and IPAM. Operational experience of Infoblox technology appreciated. Remote access : Familiarity of concepts and protocols related to end-user VPNs (both IPSEC & SSL). Operational knowledge of Cisco ASA/FTD platforms appreciated. Administration : Operational knowledge of monitoring software (Zabbix / solarwinds / HPOO / Dynatrace...) and protocols (mostly SNMP). Ability to use, repurpose, troubleshoot, and possibly develop administration scripts (python, bash, perl). Operational experience of Ansible use for automation & deployment. The key responsibilities for this role are: Adapt and maintain standard firewall, load-balancer, proxy and DDI architectures and ensure supporting documentation is accurate. Maintain platforms (software and hardware lifecycle management) for all technology described above. Define & deliver vision and roadmap in collaboration with the head office. Prioritize teams’ backlogs based on objectives and work at hand. Leads vendor relationships with owned technologies. Interacts with stakeholders across the organization to understand their security needs and expectations. Ensure that all systems are properly monitored and manage alerts when they happen. Ensure that all asset referential are kept up to date, and manage remediation when reconciliation shows some gaps Expected profile: 8+ years of hands-on field experience in the iNet technical scope. Ability to work efficiently under pressure in high-stress incident situations. Demonstrate leadership experience with large, complex programmes, and deeply technical global expert. Seasoned technology leader with rich experience of leading engineering teams. Oral and written fluency in English.

Hi, We are having an opening for Network Security Operations Manager at our Mumbai location. Job Summary : We are looking for a highly capable Network Security Operations Manager to lead, manage, and enhance the organizations network security infrastructure and operations. This role will be responsible for managing key security technologies such as firewalls, proxies, VPNs, NAC, DNS security, WAF , EDR & Data Security and ensuring operational governance and compliance. The ideal candidate should have hands-on experience managing large-scale network security operations and coordinating with cross-functional and incident response teams. Areas Of Responsibility : Security Operations Management Lead day-to-day operations of all network security tools and platforms , including: Firewalls (NGFW Palo Alto, Fortinet, Cisco)- Policy governance, segmentation, and high-availability Web Proxy & Cloud Proxy (e.g., Zscaler, Netskope)- URL filtering, threat prevention, and data leak protection VPN (IPSec, SSL VPN, Remote Access Solutions)- Strong encryption and access control for workforce and partner Network Access Control (NAC)- Role-based access, posture checks, and OT/IoT security DNS Security & Filtering- DNS-layer protection, malicious domain filtering, and response management Web Application Firewall (WAF) On-prem & Cloud-based- Protection of patient data, portals, financial apps, and APIs Ensure continuous monitoring, tuning, and updating of policies and signatures across platforms. Manage security device configurations, rule optimization, and lifecycle management. Compliance, Audit & Governance Ensure adherence to security compliance requirements such as ISO 27001, NIST, GDPR, and internal IT security policies . Ensure full compliance with sector-specific regulations ( Pharma: GxP, 21 CFR Part 11, HIPAA) Prepare and present periodic audit reports, incident reports, and configuration review summaries . Drive risk assessments and remediation plans for security operations. Maintain security documentation, SOPs, and audit trails Team & Vendor Management Lead and mentor a team of network security engineers and analysts. Oversee vendor engagements, support contracts, SLAs, and AMC renewals for security technologies. Engage with audit, QA, compliance, and legal teams for incident reporting and regulatory inspections Coordinate with for integrated security coverage (EDR/DS, if escalation/overlap arises). Incident Response & Troubleshooting Collaborate with SOC for effective investigation and response to network security incidents . Coordinate the response to security incidents, including detection, analysis, containment, eradication, and recovery. Lead root cause analysis and containment for network-based threats (e.g., suspicious VPN activity, firewall rule violations). Manage escalations and coordinate with external vendors or OEMs for critical issues. Projects & Improvements Drive security hardening and optimization projects related to network security tools. Lead or support security hardening, firewall rule optimization, and proxy architecture redesign projects Lead or contribute to technology upgrades, migration projects, mergers, acquisitions, data center shifts. Maintain security documentation, playbooks, and standard operating procedures. Prepare and validate BOM, BOQ, and risk registers for new deployments Educational Qualification : Bachelor's or Masters in Computer Science, Information Security, or related field Specific Certification : CISSP, CISM, CCNP Security, CP, Palo Alto PCNSE, Fortinet NSE, ISO 27001 LA Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Firewalls: Checkpoint, Fortinet, Palo Alto, Cisco Firepower Proxies: Netskope, Forcepoint, Zscaler VPN: Cloudflare, Cisco AnyConnect, FortiClient, GlobalProtect NAC: Forescout, Cisco ISE, Aruba ClearPass DNS Security: Cisco Umbrella, Infoblox, Cloudflare DNS WAF: AWS/Azure WAF, F5, Imperva, Akamai, Cloudflare EDR & DS: Crowdstrike, Falcon, Trellix, MS Defender, Sentinel, etc

Role Overview : As a Senior Analyst - Security Operations, you will play a critical role in implementing, managing, and optimizing Palo Alto Firewalls, SASE (Secure Access Service Edge) solutions, F5 WAF (Web Application Firewall), and other critical security infrastructure. Your deep understanding of networking, VPN, and cloud security concepts will be essential in ensuring the security, performance, and reliability of our systems. You will work closely with cross-functional teams to design and deploy solutions, monitor network traffic, and provide technical guidance to junior team members. Key Responsibilities : Palo Alto Firewalls : Lead the implementation, configuration, and management of Palo Alto firewalls for network security, ensuring policies, rule sets, and logging mechanisms align with best practices. Network Security Management : Implement and monitor network security measures, including VPN, IPSec, SSL VPN, and other secure tunnelling protocols, ensuring compliance with security policies. Networking & VPN : Utilize in-depth networking knowledge to manage and troubleshoot VPN technologies, including site-to-site and client-to-site VPN configurations, ensuring secure and reliable remote connectivity. Security Incident Response : Collaborate with incident response teams to identify, mitigate, and resolve security incidents related to network vulnerabilities, firewall breaches, and web application attacks. Cloud Security Integration : Assist in integrating security policies across cloud environments, working closely with cloud teams to ensure compliance and mitigate risks. Documentation & Reporting : Maintain clear, concise documentation of all network security configurations, policies, and changes. Provide regular reports and insights into system performance, security status, and risk assessment. Collaboration & Training : Mentor junior security team members, offering technical guidance and fostering a culture of continuous learning. Collaborate with various internal teams on best practices for security implementation. Preferred candidate profile Hands-on Experience: Proven experience configuring and managing Palo Alto Firewalls, F5 WAF, and SASE technologies in enterprise environments. Networking Knowledge: Strong understanding of networking concepts including IP addressing, routing, switching, VLANs, DNS, and DHCP. VPN Expertise: Expertise in implementing and troubleshooting VPN technologies, including IPSec, SSL VPN, and remote access solutions. Security Best Practices: Familiarity with network security principles, best practices, and frameworks such as NIST, CIS, and ISO 27001. Cloud Security: Experience with securing cloud infrastructure and applications, including AWS, Azure, or GCP environments. Analytical Skills: Strong ability to assess network security posture, identify vulnerabilities, and recommend solutions to enhance security operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Preferred Qualifications: Certifications: Industry certifications such as Palo Alto Networks Certified Network Security Engineer (PCNSE), F5 Certified Technology Specialist (F5-CTS), or Certified Information Systems Security Professional (CISSP) are a plus. Scripting: Experience with automation and scripting (Python, PowerShell, etc.) to enhance security operations and reporting. Advanced Network Security Tools: Familiarity with additional security tools such as IDS/IPS, SIEM systems, or network monitoring platforms is desirable.

As a Lead - Customer Support (L3 Technical Network Support) based in Pune, India, you will play a crucial role in providing advanced network support while leading and mentoring a team of L1 and L2 network engineers in the NOC. With 7-10 years of experience in network support, including 3-5 years in a leadership or senior technical role, you will be responsible for various key aspects of network operations. Your primary responsibilities will include team leadership and mentoring, where you will develop and deliver training programs to enhance team skills, conduct performance evaluations, and provide regular feedback to the team. You will also be involved in resolving high-level network issues related to routing, switching, firewalls, and VPNs, as well as analyzing and addressing network performance and reliability challenges. As the escalation point for critical incidents and outages, you will conduct root cause analysis and implement long-term solutions, collaborating with cross-functional teams to resolve comprehensive issues. Additionally, you will develop procedures for handling critical network escalations, coordinate with senior management and stakeholders for unresolved issues, and monitor and document lessons learned from escalations for process improvements. In terms of NOC operations management, you will ensure efficient day-to-day operations, maintain high service availability, manage operational procedures for effective monitoring and incident response, and adhere to SLAs and operational standards. You will also assist in network architecture planning, infrastructure upgrades, and capacity planning, while evaluating and recommending performance, security, and scalability improvements. Your role will also involve maintaining accurate documentation of network configurations and troubleshooting steps, preparing detailed reports on network performance, escalations, and resolutions, and ensuring compliance with internal and external documentation standards. Effective communication of network issues, escalations, and resolutions to customers and stakeholders, along with managing relationships with vendors and service providers, will be key aspects of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with relevant certifications such as CCNA, CCNP, CCIE, or equivalent. Strong technical skillsets in networking technologies, network security concepts, and network devices from vendors like Cisco, Juniper, and Fortinet are essential, along with excellent leadership, problem-solving, and communication skills. In return, you can expect a competitive salary, performance-based incentives, comprehensive health insurance, and other employee benefits, along with opportunities for career advancement, professional development, and a collaborative work environment that fosters growth and learning.,

As a Network and Data Center Engineer, you will be responsible for providing Planning, Designing, Implementation, Operation, and Optimization services to customers utilizing Cisco Network & Data Center products and related solutions. Your role will involve establishing strong relationships with customer management and teams, especially in the Data Center Infrastructure areas and future technology advancements. You will be tasked with solving complex, multi-functional issues spanning various technologies such as network, server, virtualization, security, applications, operations, content switching, caching, content delivery networks, and security. Your ability to apply a good analytic process to resolve issues efficiently will be crucial in this role. Furthermore, you will provide technical support to customers during software and hardware upgrades, as well as Proof of Concepts. Collaboration with TAC (Technical Assistance Center) teams, third-party vendors, Cisco Sales and Professional Services, as well as Development and Engineering teams will be essential for successful project delivery. Key Skills required for this position include: - Proficiency in routing protocols like BGP, OSPF, Static Routing, BFD, PIM, etc. - Familiarity with ACI and terminology such as Vxlan, Tenant, BD creation, EPG, Subnet, Contract, L3 out, L2 out. - Knowledge of switching technology, Vlan, Spanning-tree, VTP, ACL, etc. - Understanding of Multicast routing, PIM, IGMP protocols, SPT, etc. - Hands-on experience with Cisco, Huawei, and Arista devices. - Experience and knowledge of Nexus family including VPC, VDC, MEC, Orphan port management. - Strong understanding of TCP/IP, IPSec, PPP, HSRP, VRRP, redundancy protocol, IPSLA, and SNMP protocols. - Proficient in Designing & troubleshooting of DC equipment, specifically Nexus Boxes in Spine & Leaf Topology, and ACI Traffic Flow. Certifications required: - CCNP is a must, CCIE certification is preferred. Additional Skills that would be advantageous: - Fundamentals of Cisco SD-WAN - Experience with Cisco Data Center products such as Nexus 9000, Nexus 3000, Nexus 7000/5000, and Cisco ACI. - Knowledge of Cisco ASR 9K (IOS XR) and Cisco ASR 1K (IOS/IOS XE). - Proficiency in VXLAN and ACI technologies. - Strong knowledge of IP/MPLS & ACI Migration. - Experience with L4-L7 load balancing, firewalls, etc. This role may require working in a 24x7 shift environment to cater to customer needs efficiently.,

Job Title: Lead Engineer – Network Security Implementation / Network Security Implementation Lead Department: Engineering and Operations Location: Mumbai Reporting: Manager Security Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Strong technical and subject matter expertise in at least four or more of the following security specialties: Firewall: Palo Alto, Cisco, Checkpoint, Fortinet VPN - IPSEC, Pulse SSL VPN : Juniper, F5, Cisco Content Filtering: Bluecoat , Websense, McAfee, Iron Port, Zscaler IPS: Palo Alto, Cisco, Juniper, Tipping Point, McAfee, Unified Thread Management (UTM) SIEM/SIM products AAA services: ACS, Radius, RSA Load Balancers: F5 BigIP LTM/GTM, Juniper, Netscaler Network Security (multi-vendor) experience Knowledge of Cloud Infrastructure Management: Cloudstack, Openstack, Virtualization (KVM, CentOS) Scripting language: Ruby, Perl or Python Extensive implementation experience on Palo Alto, SSL VPN’s and other security products Working knowledge and hands-on experience on Linux/Unix OS is desirable Understanding the business requirements and working with customer and sales team for optimal solution Attend client calls and other technical meetings and working across shifts depending on the implementation schedule Experience in a Global environment for implementing security solutions Flexible with work schedule to align with migration or implementation window in 24x7 global environment Excellent communication skills and ability to handle high pressure situations Analytical thinker willing to “think outside the box” to resolve customer impacting situations Act as an escalation for Operations to resolve the business impacting critical issues Exceptional documentation and communication skills Aptitude and desire to learn advanced Network Security services Creative, flexible thinker who is willing to take initiatives and share alternative solutions with peers and management Knowledge on Vulnerability Scanning, Penetration Testing Tools Ability to thrive in a fast paced, multi-cultural, customer-oriented environment RESPONSIBILITIES Responsible for implementing end to end security solutions for enterprise customers. The key task is understanding the business requirements, collaborating with various internal teams including sales/vendor/customer, highlight risk and provide mitigation plan and timely implementation of the solution Attend client calls and other technical meetings Working across time zones depending on the implementation schedule Excellent documentation skills and creating SOP’s and MOP’s Hand holding to Operations on implemented projects for smooth transition to Operations Act as an escalation for Operations to resolve the business impacting critical issues Perform the minor/major changes as per defined SOC process and work instructions Subject Matter Expert (SME) for select products Attend CAB meetings and provide comprehensive maintenance plans for change management review and approval Security Performance Tuning Review code upgrade and test implement before rolling on to production Cross-train and mentor juniors Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION REQUIRED PCNSE, PCNSA, ACE, CCNA, CCSA/SE, CCSP, CCIE, JNCIS-SEC, JNCIS-FWV, JNCIS-SSL EXPERIENCE Minimum 10 years of progressive, relevant implementation experience working in a complex network environment for Global customers EDUCATION Bachelor’s in engineering - Computers/Electronics/Communication or related field Graduate/Postgraduate in Science/Maths/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS Knowledge of ITIL, ISO27K will be beneficial

Routing and Switching: OSPF, BGP, CISCO L3 Nexus 5000, 7000, 9000, CISCO Catalyst L2 Switches, WAN: MPLS, internet leased lines, P2P, Firewall Security: Check point, Fortinet, Palo Alto, Firewall, IPsec VPN, ZScaler Wireless: CISCO 98XX Wireless Controller, Cisco APs Cloud Networking: AWS or any other cloud Hand on expertise in multi OEM Firewall, Switching and routing experiences, Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. Strong hands on experience in MPLS, L3 switching, WLAN, LAN, WAN, Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud & Datacentres. Expertise in multi-cloud network design and implementation.

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Principal/Lead Distributed Systems Engineer, Hyperforce Networking Salesforce powers some of the largest companies on the globe with its core CRM offering, and our customers access Salesforce data from around the world. The Hyperforce Networking team develops mission-critical network software services that ensure secure connectivity within Salesforce, as well as between Salesforce and its external customers, including developing advanced network observability capabilities to ensure optimal performance and reliability which translate into an even better customer experience. Shape the Future of Cloud Networking at Salesforce Are you a strong engineer ready to lead the design and implementation of critical services? We're transforming our software stack, embracing cloud-native primitives to build a highly reliable, scalable, and feature-rich delivery platform. This role offers the unique opportunity to reshape networking for Salesforce in the public clouds, solving challenges at an unprecedented scale. Our foundation lies in cutting-edge open-source projects such as OpenvSwitch, BIRD, LibreSwan, ETCD, Linux Xfrm, and BPF. You'll have significant opportunities to innovate, enhance these capabilities, and contribute directly to the open-source community. We're looking for experienced distributed systems engineers who are passionate about new challenges and eager to make a significant impact on our vision. Attributes of a Successful Candidate Passion for Service Ownership: Experience and passion for building reliable, self-healing services. Complex Problem Solver: Ability to work effectively in a complex team environment, delivering under pressure and dependency constraints. Large-Scale Distributed Systems: Experience building large-scale distributed systems, especially in cloud environments. Cloud Savvy: Familiarity with public cloud services including AWS, Azure, and Google Cloud Platform. Networking Expertise: Strong knowledge of network technologies such as BGP, IPSec, TCP/IP, DNS, and TLS. Agile & Quality Focused: Experience with Scrum or other agile development methodologies, with a strong focus on code quality and delivering secure code. Balanced Approach: Proven ability to balance live-site management, feature delivery, and the retirement of technical debt. Resilience Advocate: Excited by building reliable, self-healing services on unreliable hardware. Operational Design: Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers. Requirements Technical Proficiency: Experience with Golang, Python, or C/C++ in a Linux/UNIX data center environment. Production Ownership: Experience with live site / production service ownership. Mission-Critical Operations: Experience owning and operating multiple instances of a mission-critical service. Development Methodologies: Experience with Agile development methodology and Test-Driven Development. Data-Driven Operations: Experience using telemetry and metrics to drive operational excellence. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Experience – 10 to 15 yrs of relevant experience Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Azure Stack Hub, Azure HCI etc). Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash, PHP, Python, Perl etc. Familiar with advanced networking technologies: eVPN, Segment Routing, BGP, DDoS protection IPv4/IPv6, SIP, IPSEC, GRE, L2TP tunneling SDN (Software Defined Networking), NFV (Network Function Virtualization) Experience in network design and architecture. Ability to automate system patching using Ansible to ensure security and uptime. Key Deliverables Ability to design and implement networks / platforms / services relevant to the technology and to maintain good integrations with other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to senior engineers, to resolve problems or to complete complex deployments Provide technical design decisions for new networks and services based on experience, knowledge, and research.

About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Viasat's Broadband Global Area Network (BGAN) provides IP connectivity to remote users almost anywhere in the world. BGAN satellite terminals interwork with a 3GPP compliant 3G core network for address allocation, session and mobility management and data transfer. The packet core is deployed on Inmarsat managed NFVi. Viasat requires an additional Packet Core Engineer who will help to maintain the high level of availability and expert support that Viasat’s customers have come to expect. This is very much a hands-on role and the successful candidate must be knowledgeable, pro-active, hard-working and self-reliant with the ability to work well under pressure when necessary. The Packet Core Engineer will join a small team that supports the whole of the packet core network and as such the role offers a wide variety of interesting work, the opportunity to learn new skills and to get involved in numerous projects The day-to-day Provide 3rd line support to Viasat Operations for problems that arise with the 3GPP packet core network. The PS Core Engineer will need to demonstrate the expertise necessary to solve non-routine problems anywhere within the network from the user terminal through to the connection with the Distribution Partner. This will require a high level of 3GPP systems knowledge, BGAN specific knowledge and IP networking knowledge Manage and implement the connection of new Distribution Partner networks to the Viasat network. This will include configuration of new Access Point Names (APNs) in the network, project management and documentation control, technical support to the Distribution Partner and ensuring that new APNs/interconnects have been tested properly by partners before they are brought into the live network Manage the deployment and testing of new software releases to the NFVi. This will include automation of deployments to the production environment following successful testing in the development environment and where possible automating functional testing of the new software. In addition the Senior Packet Core engineer will work with the vendor to review change notes and compliance statements and also resolve any issues identified during lab testing and subsequent deployment to the production network Support the automation of routine work using the most appropriate tools for the task at hand Support marketing teams and others in technical meetings and will be able to explain to partners and their customers in detail how the system works and the options available to them if they wish to establish an interconnect with Viasat. The PS engineer will also have the knowledge and understanding to discuss new or unusual customer requirements and to propose solutions that satisfy their needs Provide out of hours support on a rota basis for issues that cannot be resolved by the Tier 2 team Provide support to other teams/projects as required by the Director of Core Network Engineering What you'll need First Degree or equivalent in Telecommunications/Electronics Engineering or related field Excellent knowledge and practical experience of IP networking and 3GPP packet core systems Detailed knowledge of at least 3 of the following protocols including TCP/IP, PPP, IPSec, OSPF, BGP, GTP, CAP, RADIUS, RANAP, DIAMETER, DNS, QoS Hands-on experience of troubleshooting in live networks and expert use of protocol analysers such as Wireshark Good knowledge of Unix/Linux system administration and scripting Knowledge of and experience with virtualization technologies such as vMWare, KVM or similar, particularly networking aspects What will help you on the job Practical experience and good knowledge of: Experience of Ericsson packet core equipment Experience with SQL Experience in automation, script development or Dev Ops IP network configuration/design knowledge to Cisco CCNP level or equivalent Good knowledge of and hands on experience building servers and storage arrays Experience with Sandvine or Procera DPI tools EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and Operations Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: 5G Core Network Ops SME Summary: We are seeking a skilled 5G Core Network SME to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination. Roles and Responsibilities: 1. Fault Handling & Troubleshooting: Provide Level 2 (L2) support for 5G Core SA network functions in production environment. Analyze alarms from NetAct/Mantaray, or external monitoring tools. Correlate events using Netscout, Mantaray, and PM/CM data. Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues. Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload). Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis. Perform root cause analysis (RCA) and implement corrective actions. Handle escalations from Tier-1 support and provide timely resolution. 2. Session & Service Investigation: Trace subscriber issues (5G attach, PDU session, QoS). Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM). Correlate user-plane drops, abnormal release, bearer QoS mismatch. Work on Preventive measures with L1 team for health check & backup. 3. Configuration and Change Management: Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation. Maintain detailed documentation of network configurations, incident reports, and operational procedures. Support software upgrades, patch management, and configuration changes. Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs). Audit NRF/PCF/UDM etc configuration & Database. Validate policy rules, slicing parameters, and DNN/APN settings. Support integration of new 5G Core nodes and features into the live network. 4. Performance Monitoring: Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization. Proactively detect degrading KPIs trends. 5. Security & Access Support: Application support for Nokia EDR and CrowdStrike. Assist with certificate renewal, firewall/NAT issues, and access failures. 6. Escalation & Coordination: Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering. Work with L3 and care team for issue resolution. Ensure compliance with SLAs and contribute to continuous service improvement. 7. Reporting Generate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Skills and Professional Attributes: 12–18 years of experience in Telecom industry with hands on experience in 5G Core. Mandatory experience with Nokia 5G Core-SA platform. Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues. Hands-on experience with 5GC components: AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone. Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI. Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based). Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces. Strong analytical and troubleshooting skills. Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana). Knowledge of network protocols and security (TLS, IPsec). Excellent communication and documentation skills. Educational Qualification: BE / BTech 15 Years Full Time Education Additional Information: Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes). Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines). Cloud Certifications (AWS)/ Experience on AWS Cloud

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: 5G Core Network Ops Specialist Summary: We are seeking a skilled 5G Core Network Specialist to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination. Roles and Responsibilities: 1. Fault Handling & Troubleshooting: Provide Level 2 (L2) support for 5G Core SA network functions in production environment. Analyze alarms from NetAct/Mantaray, or external monitoring tools. Correlate events using Netscout, Mantaray, and PM/CM data. Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues. Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload). Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis. Perform root cause analysis (RCA) and implement corrective actions. Handle escalations from Tier-1 support and provide timely resolution. 2. Session & Service Investigation: Trace subscriber issues (5G attach, PDU session, QoS). Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM). Correlate user-plane drops, abnormal release, bearer QoS mismatch. Work on Preventive measures with L1 team for health check & backup. 3. Configuration and Change Management: Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation. Maintain detailed documentation of network configurations, incident reports, and operational procedures. Support software upgrades, patch management, and configuration changes. Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs). Audit NRF/PCF/UDM etc configuration & Database. Validate policy rules, slicing parameters, and DNN/APN settings. Support integration of new 5G Core nodes and features into the live network. 4. Performance Monitoring: Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization. Proactively detect degrading KPIs trends. 5. Security & Access Support: Application support for Nokia EDR and CrowdStrike. Assist with certificate renewal, firewall/NAT issues, and access failures. 6. Escalation & Coordination: Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering. Work with L3 and care team for issue resolution. Ensure compliance with SLAs and contribute to continuous service improvement. 7. Reporting Generate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes: 8–12 years of experience in Telecom industry with hands on experience in 5G Core. Mandatory experience with Nokia 5G Core-SA platform. Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues. Hands-on experience with 5GC components: AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone. Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI. Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based). Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces. Strong analytical and troubleshooting skills. Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana). Knowledge of network protocols and security (TLS, IPsec). Excellent communication and documentation skills. Educational Qualification: BE / BTech 15 Years Full Time Education Additional Information: Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes). Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines). Cloud Certifications (AWS)/ Experience on AWS Cloud

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: 5G Core Network Ops Senior Engineer Summary: We are seeking a skilled 5G Core Network Senior Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination. Roles and Responsibilities: 1. Fault Handling & Troubleshooting: Provide Level 2 (L2) support for 5G Core SA network functions in production environment. Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery. Ensure EDRs are correctly generated for all relevant 5G Core functions (AMF, SMF, UPF, etc.) and interfaces (N4, N6, N11, etc.). Validate EDR formats and schemas against 3GPP and Nokia specifications. NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platform. Manage lifecycle operations of CNFs, VNFs, and network services (NSs) across distributed Kubernetes and OpenStack environments. Analyze alarms from NetAct/Mantaray, or external monitoring tools. Correlate events using Netscout, Mantaray, and PM/CM data. Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues. Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/PCF/CHF restarts, crashes, overload). Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis. Perform root cause analysis (RCA) and implement corrective actions. Handle escalations from Tier-1 support and provide timely resolution. 2. Automation & Orchestration Automate deployment, scaling, healing, and termination of network functions using NCOM. Develop and maintain Ansible playbooks, Helm charts, and GitOps pipelines (FluxCD, ArgoCD). Integrate NCOM with third-party systems using open APIs and custom plugins. 3. Session & Service Investigation: Trace subscriber issues (5G attach, PDU session, QoS). Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM). Correlate user-plane drops, abnormal release, bearer QoS mismatch. Work on Preventive measures with L1 team for health check & backup. 4. Configuration and Change Management: Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation. Maintain detailed documentation of network configurations, incident reports, and operational procedures. Support software upgrades, patch management, and configuration changes. Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs). Audit NRF/PCF/UDM etc configuration & Database. Validate policy rules, slicing parameters, and DNN/APN settings. Support integration of new 5G Core nodes and features into the live network. 5. Performance Monitoring: Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization. Proactively detect degrading KPIs trends. 6. Security & Access Support: Application support for Nokia EDR and CrowdStrike. Assist with certificate renewal, firewall/NAT issues, and access failures. 7. Escalation & Coordination: Escalate unresolved issues to L3 teams, Nokia TAC, OSS/Core engineering. Work with L3 and care team for issue resolution. Ensure compliance with SLAs and contribute to continuous service improvement. 8. Reporting Generate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes: 5–9 years of experience in Telecom industry with hands on experience. Mandatory experience with Nokia 5G Core-SA platform. Handson Experience on Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery. Experience on NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platform NF deployment and troubleshooting experience on deployment, scaling, healing, and termination of network functions using NCOM. Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues. Hands-on experience with 5GC components: AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, SDL, NEDR, Provisioning and Flowone. In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI. Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based). Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces. Strong analytical and troubleshooting skills. Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana). Knowledge of network protocols and security (TLS, IPsec). Excellent communication and documentation skills. Educational Qualification: BE / BTech 15 Years Full Time Education Additional Information: Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes). Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines). Cloud Certifications (AWS)/ Experience on AWS Cloud