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0.0 - 3.0 years
0 Lacs
kolkata, west bengal
On-site
The company is looking for a motivated and technically inclined NOC Engineer (Entry-Level) to join the Network Operations team in New Town, Kolkata. This is an excellent opportunity for recent graduates or individuals with relevant certifications/projects in Asterisk, VoIP, Networking, or Linux to kickstart their career in the telecom industry. As a part of the team, you will collaborate with senior engineers, receive on-the-job training, and contribute to building, maintaining, and supporting telephony infrastructure and services. Your role will require a basic understanding of VoIP and telephony protocols like SIP, familiarity with Linux-based systems such as Ubuntu/CentOS, basic networking concepts like TCP/IP, NAT, and Firewall rules, exposure to scripting languages like Bash or Python, and an understanding of databases like MySQL or MongoDB. Additionally, you should be willing to learn about Asterisk, IPPBX, and EPABX systems. Preferred skills include academic projects or certifications in VoIP or Asterisk, exposure to OpenSIPS/Kamailio or other SIP proxies, familiarity with network monitoring tools like Nagios or Zabbix, and basic knowledge of telecom billing and call routing. Your key responsibilities will involve assisting in monitoring VoIP traffic and network health, supporting senior engineers in troubleshooting voice/network issues, learning and contributing to the deployment and configuration of PBX systems, participating in system maintenance and upgrade activities, and maintaining documentation and incident reports. Soft skills such as eagerness to learn and grow in the telecom domain, good verbal and written communication, and being a team player with a proactive and analytical approach are highly valued. If you are enthusiastic about telecom technologies and keen to establish a career in VoIP and networking, this role is ideal for you. Freshers with strong foundational skills or relevant coursework are encouraged to apply. This is a full-time position with the benefit of working from home and the opportunity to work in person at the specified location.,
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Gurugram
Work from Office
Responsibilities: 1. Resolve L2/L3 related Issues (Client/Vendor/Nexge Platform/Ameyo Platform) 2. Assess and analyze Call Flows, network quality issues, security, SIP, SCCP, H.323 and MCGP protocols. 3. Support for Hosted PBX and Hosted PRI and Hosted contact center solutions 4. Voice Traffic monitoring (ASR/ACD/PDD) 5. Customer Service Provisioning and post delivery support 6. Working in Shifts Skills Required: - Hands-on experience on Nexge Class-5 switch/ Asterisk/ IP-PBX/ ATA/ Media Gateway/ Soft Phone & Cloud Telephony Platform - Knowledge of Voice Gateways-PBX, ATA & TDM Technology. - Understanding of Hosted PBX and Hosted PRI and Hosted contact Center solutions - Working knowledge of LAN Switching (VLANs, Inter V-LAN routing) and tools like (Telnet, SSH, NTP, DHCP & Syslog)
Posted 1 month ago
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