3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Mainframe Operations L2 within Ensono, you will play a crucial role in delivering exceptional support services to Ensono's clients. Reporting to the OPS Manager, you will lead a team of Mainframe Operation Support Level I and II Engineers to ensure client expectations are not just met but exceeded. Your responsibilities will revolve around resolving complex technical incidents, providing second-level Mainframe support, and maintaining strong client relationships. Here's what you can expect in this role: **Key Responsibilities:** - Manage and prioritize all tickets/alerts/requests logged into the OPS queue - Assist and mentor team members in Ensono's troubleshooting approach - Act as a p...

Posted 4 days ago

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Scheduling Analyst Ensono

3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and man...

Posted 1 week ago

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Associate Data Center Operations Analyst (102) Ensono

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Reporting to the OPS Manager as part of the Mainframe Operations team, you will be responsible for delivering a highly client-focused support service in a shared/dedicated support environment. Your goal is to exceed client expectations in both technical resolution and customer service. You will be supporting Mission Critical infrastructure for Ensono's clients, providing a responsive and exceptional support service by resolving complex technical client incidents and problems. Utilizing your strong communication, analytical, and problem-solving skills, you will identify, communicate, and resolve issues to optimize our clients" infrastructure. As a key member of the team providing Mainframe Op...

Posted 3 months ago

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