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Senior Voice Analyst BNP Paribas

5.0 - 7.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure. Responsibilities Direct Responsibilities - IP Telephony L1 & L2 tasks to be carried out (CUCM, Unity, UCCX, Voice Gateways) - exprience Oracle SBC, Kurmi, Clobba (Codesoft) - Voice incident troubleshooting and escalation to L3 - Manage AV tickets, troubleshoot, fix and replace Video Conferencing units, projectors and a wide array of AV eq...

Posted 3 weeks ago

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