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IPC ITSM ITIL KPIT

4.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an IPC Lead in Service Management, your role involves defining, implementing, and improving the organization's Incident, Problem, and Change Management (IPC) strategy to ensure alignment with business goals and ITIL best practices. You will drive efficient, effective, and customer-focused IT service delivery. Your responsibilities include: - **Strategic Leadership & Governance**: - Develop and execute IPC strategy in alignment with business objectives. - Design and optimize IPC, Service Level Management, and Knowledge Management processes. - Establish IPC policies, governance models, and frameworks for consistency and compliance. - **Service Delivery & Quality Assurance**: - Ensure IPC se...

Posted 2 days ago

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