Role Overview We are seeking a full-time, on-site Quality Analyst to monitor calls. Key Responsibilities: Strong proficiency in both written and spoken English. Ability to monitor calls. Provide feedback and coaching to agents for performance improvement. Offer clear guidance to associates to enhance their performance. Ensure awareness of quality and agent behavior standards. Ability to work in a 24/7 shift environment. Excellent team player with the ability to influence and manage change. Focused on meeting targets. Location: This position is based in Noida (Sector 62). Additional Requirements: Proficiency in MS Office/MS Excel. Key Responsibilities: Auditing for accuracy in work orders and data integrity. Monitoring calls. Providing coaching feedback to agents for performance enhancement. Conducting call calibrations and evaluations. Experience Preferred: Experience in outbound sales, survey processes, and customer care. Experience with companies like Dish TV, AT&T, Spectrum, and Comcast is preferred. Perks and Benefits: Health insurance coverage. Transportation services (cab for pick-up and drop-off).
Preferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater Noida Education: Any Graduate - Any Specialization, PG - Any PG Course Industry Type: BPO Role: Quality Analyst Shift: US Shifts DESIRED CANDIDATE PROFILE Should have strong oral & written communication in English language Ability to monitor calls and provide feedback with coaching advice Ability to provide clear guidance and direction to the associates for performance improvement. Should be aware of quality and agent behavioral parameters Ready to work in 24*7 shifts. Strong team player, capability to influence the team, manage changes Should be target oriented ADDITIONAL REQUIREMENTS Good knowledge of Ms. Office/Ms. Excel JOB DESCRIPTION Auditing for work order accuracy and data integrity Call monitoring Call coaching feedback for agent improvement Call calibrations and evaluations WORK EXPERIENCE Preferred to have worked in outbound Sales/ Survey Process and Customer Care Worked in processes like Dish TV, AT&T, Spectrum and Comcast
Sr. SEO Specialist Avantive Solutions is hiring a highly skilled and strategic SEO Specialist to join our global marketing team. This role is based in Noida, India, and will work closely with our U.S.-based CMO. The ideal candidate will have hands-on SEO experience in B2B lead generation environments and be responsible for both strategy and execution. You will work closely with our web developer, head of social media, and marketing team to improve search visibility and drive high-intent organic traffic that generates leads for our sales organization. Roles and Responsibilities: Own and execute SEO strategy to increase qualified B2B organic traffic and leads Conduct in-depth keyword research, competitive analysis, and performance audits Optimize on-page elements including meta tags, content structure, and internal linking Recommend blog and web content opportunities to marketing and manage implementation Track weekly SEO metrics in our internal tracker and create monthly performance reports Monitor algorithm changes, search trends, and evolving AI-based search behavior Identify high-quality backlink opportunities (e.g., directories, aggregators) Collaborate with the developer for technical site improvements Work within WordPress CMS to implement and test updates Set SEO goals in collaboration with the marketing team and deliver progress updates with data-backed insights This role does not include content writing, social media execution, or public-facing outreach, which is handled by the marketing team Job Requirements and Qualifications: 8+ years of SEO experience with proven success in B2B lead generation Strong understanding of on-page, off-page, and technical SEO. In-depth knowledge of Google Search Console, Google Analytics, and SEO tools. Clear, proactive communicator who works independently and meets KPIs Comfortable managing SEO in WordPress with support from a developer Experience optimizing for evolving search environments, including LLM/AI-based search Familiarity with PPC and digital advertising Strong collaborator, comfortable presenting strategy and results to marketing Ability to take ownership of SEO performance without micromanagement Education Qualifications: Bachelors degree in marketing, Communications, Public Relations, or a related field. Tools Knowledge: Required: Google Analytics, Google Search Console, SEMrush Bonus: Ahrefs, HubSpot, Screaming Frog
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