308 Ip Telephony Jobs - Page 5

2. Install and end-to-end configuration of Cisco Unified Communications Manager (CUCM) 3. Maintain CUCM system. 4. Provide second support to network voice and video operations and service desk teams. 5. Provides world class customer service to internal and business teams. 6. Supports and maintains production applications. 7. Processes requests from internal ticketing systems. 8. Contributes to design of voice architecture, integration and installation. 9. Evaluates Collab hardware and software requirements and capabilities and makes recommendations. 10. Monitors and maintains Collab stability and makes necessary recommendations for additional resources or hardware augmentations. 11. Communic...

As a Junior System Administrator (VoIP) / Telephony Engineer at Telebu, you will be responsible for developing, implementing, and supporting IP Telephony related technologies. This includes working on IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways. **Key Responsibilities:** - Develop and implement telephony networks with various components such as SIP proxies, registrar, media-servers, billing systems, etc. - Deploy SIP VOIP/PRI trunking solutions that are highly scalable, robust, high-availability (HA), ...

You are sought to be an experienced Technical Support Team Lead or Technical Manager to oversee the VOIP services support team. Your responsibilities will include managing a team of engineers, addressing escalated VOIP-related issues, and ensuring top-notch service delivery to clients, particularly in the US market. Your role demands a strong technical background in VOIP technologies, exceptional leadership skills, and the ability to handle intricate technical challenges while upholding superior customer satisfaction. **Key Responsibilities:** - Lead, mentor, and manage a team of technical support engineers specialized in VOIP solutions. - Provide technical guidance and escalate complex tech...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

Location - Pune, BLR , Hyd Exp -8+ yrs CBR-155K cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc *voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction D...

You are an experienced Technical Support Team Lead or Technical Manager responsible for managing the VOIP services support team. Your primary role is to oversee a team of engineers, provide escalated support for VOIP-related issues, and ensure high-quality service delivery to clients, particularly in the US market. Your responsibilities include leading and mentoring the technical support engineers, providing technical guidance, managing the ticketing system, tracking ongoing issues, and collaborating with engineering teams to improve product offerings based on customer experiences. To qualify for this role, you must have a minimum of 5+ years of experience in technical support, with at least...

Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities We are looking for smart, self-driven, high energy people with top notch communication skills, intellectual curiosity and passion for technology in Machine Learning Space. Our analysts have a blend of in-depth domain expertise in one or more areas (Financial Services), strong business acumen and excellent soft skills & Exposure to Technology. Preferred Skills: Technology->Infrastructure-DataCenter->enterprise computing ( citrix mosaic RFID VMware VDI support etc) Technology->Data Science->Machine Learning .

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where y...

About The Role Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : SAP for Utilities Cust Financial Mgt FICA Good to have skills : SAP for Utilities Billing Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day will involve collaboratin...

Responsibilities: * Provide technical onsite support for routing protocols, VoIP protocols, SIP trunking, IP telephony, IP PBX, IP networking, home automation, WiFi, and onsite support. Provident fund Travel allowance

NTT DATA is looking for a Network-Voice/Collaboration - Network Convergence Advisor to join their team in Noida, Uttar Pradesh (IN-UP), India. As an Advisor, you will be responsible for handling various aspects related to IP Telephony, both in cloud and on-premises solutions. Your expertise in technologies such as CUCM, Cisco Unity, Expressways, Voice Gateways, and CUBE will be crucial for providing Level 3 support during break fix situations and guiding platform changes. Your role will also involve developing Low Level Designs for migrations, upgrades, and third-party integrations. Knowledge of protocols like SIP, MGCP, H323, and TCP/IP will be essential in executing these tasks efficiently...

Build a strong Network & referrals to identify opportunities &present AV solutions for Large Enterprise Client Large Enterprise sales, revenue generation &team management Work well under pressure while maintaining attention to detail Regularreporting Required Candidate profile Good organizational skills with an ability to learn things Experience selling solutions &knowledge of the complete sales cycle Ability to understand and apply market intelligence to sales strategy

About The Role Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused...

About The Role Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused...

Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused mentorship and...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

NTT DATA is looking for a Messaging Services Advisor - MS Teams to join their team in Bangalore, Karnataka, India. As a Messaging Services Advisor, you will be responsible for managing MS Teams, Direct Routing, Enterprise Vault, and Zoom Telephony services. You will be in charge of creating and routing Zoom Telephony, managing DID services using available tools in Zoom, and handling MS Teams and Zoom residing in a cloud environment or obtained as a hosted service. Your role will involve configuring and managing Direct Routing in Microsoft Teams, managing teams and channels in Microsoft Teams, and supporting audio conferencing users. You should have intermediate knowledge of IP Telephony and ...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while...

About The Role - Grade Specific VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

NTT DATA is looking for a Messaging Services Specialist Advisor - MS Teams to join the team in Bangalore, Karnataka (IN-KA), India. As a part of this inclusive and forward-thinking organization, you will be expected to demonstrate strong Subject Matter Expertise (SME) in technologies such as MS Teams, Direct routing, Enterprise vault, Zoom Telephony, and DID services management using available tools in Zoom. Your responsibilities will include managing Zoom and MS Teams in a cloud environment or as a hosted service, configuring and managing Direct Routing in Microsoft Teams, and overseeing team and channels in Microsoft Teams Audio conferencing users. Additionally, you should have intermediat...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationDesired Responsibilities:Design, develop, and deploy contact center solutions using Amazon Connect.Customize and configure AWS Connect to meet the specific requirements of various projects.Integrate AWS Connect with other AWS services such as Lambda, DynamoDB, and S3.Develop ...

• Engage in primary interactions with industry participants to gather critical information. • Accurately record responses and any additional relevant information provided by participants. • Regularly report progress, challenges, and insights to the supervisor. • Collaborate with the survey team to resolve any issues or challenges encountered during the survey process. • Adhere to confidentiality and privacy standards regarding participant information • Ability to adapt to different environments and handle rejection gracefully.