128 Ip Telephony Jobs - Page 5

Manage Cisco Contact Center solutions, ensuring efficient operation and support for customer service teams. Configure call routing, monitor system performance, and troubleshoot technical issues to enhance customer experience.

The Network Voice role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Voice domain.

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

The Network Cisco Voice - UCCE role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Cisco Voice - UCCE domain.

The Cyber Security, RSA Archer Engage role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cyber Security, RSA Archer Engage domain.

The Genesys Engage, Service Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Genesys Engage, Service Management domain.

The Informatica Powercentre E1 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Informatica Powercentre E1 domain.

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

SUMMARY Field sales opening in Kolkata region in a leading MNC. Location: Kolkata / South 24 Parganas Salary: 15000 + upto 6k incentives Shift time: Day shift (9.30 am to 7 pm) Job details: -Visit minimum assigned outlets daily following a pre-determined route plan to maximize coverage. -Develop and maintain a thorough understanding of our product portfolio to effectively communicate features, benefits, and value to retailers. - Proactively engage with retailers to secure sales orders for our products, ensuring accurate order placement and fulfillment - Merchandising within each outlet to enhance product visibility, including warm and chilled display , and point-of-sale material placement. - Build and maintain strong relationships with retail partners to foster collaboration and ensure ongoing sales growth. - Accurately track and report daily sales activities, including outlet visits, orders generated, and merchandising efforts - Gather feedback from retailers regarding product performance, market trends, and competitive activities. - Ensure 6 days x 8 hours of market work in a week excluding holidays as per company norms - Visit minimum 50 assigned outlets daily following a pre-determined route plan to maximize coverage - Minimum 50% Productivity against the daily visited outlets - Achieve 175 physical cases of daily volume Requirements Work Type: Field Sales Business development executive Qualification: Any Undergraduate/Graduate fresher and experience both can apply Experience in field sales is preferred Two wheeler is mandatory 6 days working, 1 rotational week off Benefits - Incentive upto 6k - Day shift

Role & responsibilities Lead the presales function and manage a team of presales engineers across regions. Understand customer requirements and design optimal technical solutions based on IES's product and service portfolio. Prepare solution architecture, technical proposals, SLDs, BOQs, compliance statements, and presentations for client meetings. Support the sales team in technical discussions, demos, and client interactions. Collaborate with project execution, procurement, and commercial teams for smooth project handovers. Engage with OEMs and vendors to stay updated on technology trends and product knowledge. Contribute to tender preparation, compliance matrix filling, and value engineering suggestions. Support recruitment and training of presales team members as the team scales. Ensure delivery of accurate, competitive, and timely technical solutions for ELV, security, networking, structured cabling, fire alarm, access control, Wi-Fi, IP PA systems, and video analytics. Conduct periodic reviews of presales processes and propose improvements to align with organizational goals. Preferred candidate profile Experience: Minimum 5 to 8 years in presales, technical consulting, or solution engineering, preferably in system integration or technology infrastructure industries. Educational Qualification: B.E / B.Tech / Diploma in ECE, CSE, IT or a related discipline. Technical Expertise: Strong domain knowledge in ELV systems including IP CCTV Surveillance , Fire Alarm Systems , Access Control , EPABX & Intercom , Public Address (IP PA) Systems , and Video Analytics . In-depth understanding of Networking , Enterprise Wi-Fi Deployment , Switching & Routing , and Firewall Configurations . Proficiency in Structured Cabling , Fiber Termination , Rack Design , and Network Infrastructure Planning . Skills & Abilities: Proven ability to design end-to-end integrated solutions based on client requirements. Capability to manage presales documentation such as BOQs, Compliance Sheets, SLDs , and Technical Proposals . Excellent communication and presentation skills to interact with corporate clients and support the sales team effectively. Ability to lead technical discussions, provide value engineering, and evaluate RFPs/RFQs. Strong collaboration with internal teams (sales, execution, procurement) and external vendors. Salary and Allowances: The monthly CTC will range from Rs. 40,000 to Rs. 65,000, depending on skill set,experience, and capacity. Additional Allowances: Mediclaim coverage for the employee and their family. Official mobile SIM card for voice and data will be provided. Incentives and performance bonuses will be provided additionally. Travelling allowance will be paid separately.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP UI5 DevelopmentMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify system issues and provide timely resolutions.- Collaborate with cross-functional teams to address technical challenges.- Develop and maintain documentation for troubleshooting procedures.- Participate in on-call rotation to address system emergencies.- Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.- Good To Have Skills: Experience with SAP UI5 Development.- Strong understanding of SAP FIORI/Gateway architecture principles.- Knowledge of SAP Fiori app development and customization.- Experience in troubleshooting and resolving SAP Fiori/Gateway related issues. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP FIORI/Gateway architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

JOB RESPONSIBILITIES Setting goals and developing plans for business and revenue growth Good Written and verbal Communication skills Researching, planning, and implementing new target market initiatives Having Experience in B2B segment and Product based industry Experience in Channel Sales Researching prospective accounts in target markets Pursuing leads and moving them through the sales cycle Developing quotes and proposals for prospective clients Setting goals for the business development team and developing strategies to meet those goals Attending conferences and industry events REQUIREMENTS A sales representative should have proven experience in business development or sales as it is a challenging role that requires business nous, marketing skills, and analytical ability. Candidates should have experience in conducting marketing research and creating actionable strategies while collaborating with teams responsible for marketing and product development. They should also have a track record of success in achieving sales targets.

Minimum of 2+ years of experience in B2B sales, preferably in IT hardware, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in IT Hardware, video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

Job Decription: Design, implement, manage, and maintain Avaya Aura or Avaya IP Office telephony systems. Monitor system performance, troubleshoot issues, and ensure high availability of voice infrastructure. Collaborate with IT, security, and network teams to ensure integration and compatibility across platforms Monitor system performance, resolve issues promptly, and ensure maximum uptime and availability of telephony services. Collaborate with IT, network, and security teams to ensure system integration and platform compatibility. Hands-on experience with Avaya server platforms including S8300, S8410, S8500, S8700, and S8800 is required. Strong working knowledge of Avaya Session Manager (SM) and System Manager (SMGR) is essential. Troubleshoot and resolve on-site issues related to Avaya systems efficiently. Support ongoing voice engineering efforts and project-based initiatives involving voice communication systems. Implement and manage enterprise-level voice solutions, addressing incidents and mitigating outages. Engage with clients to plan large-scale changes, such as user relocations, and provide effective communication solutions. Perform day-to-day MAC (moves, adds, changes) operations and support end-user troubleshooting. Communicate scheduled and unscheduled service disruptions to internal teams and the FDIC Enterprise Wide Command Center. Maintain awareness of system health, global events, and scheduled maintenance that could impact operations. Monitor service request and incident queues to ensure timely resolution of tickets. Evaluate, test, and deploy software patches, new features, and periodic system upgrades. Recommend and implement new technologies related to voice, video, and unified communications to enhance system capabilities..

Role & responsibilities We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing . Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPI’s and desired SLA’s Shift – Open for 24x7 shift work .

Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

About The Role Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP). Experience in migration phones from CUCM, to Webex phones. Hands on experience in Cisco jabber Experience in managing 3rd party phones in CUCM and Webex Work with Unity Connection, including configuring call handlers. Perform expert troubleshooting in networking (CUCM, UCCX, and Voice routing areas) down to packet-level analysis. Troubleshoot and resolve issues related to Webex phone functionality, connectivity, and performance. Integrate video conference devices. Primary skills Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP). Experience in migration phones from CUCM, to Webex phones. Hands on experience in Cisco jabber Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

About The Role - High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, and Wireless Excellent written and verbal communication skills

locationsBangalore - Bagmane Tridib time typeFull time posted onPosted 7 Days Ago job requisition id32532 The Software Engineer in Test II (SET II) makes applications more testable by developing software to support testing efforts. SET II has good development skills; & is able to interface efficiently w/ all of the support groups, other QA groups, & dev groups in working independently with some oversight. Employee must be comfortable working as part of an Agile team. S/he must exhibit quick learning capabilities in picking up & mastering new concepts- business, technical & process oriented. Principal Accountabilities: Develops and implements designs for automated testing framework. Develops software for making API's more testable. Interface and communicate with internal teams. Responsible for creating and maintaing SDLC artifacts and facilitating reviews. Work with Sr and Lead SET in implementing automation opportunities and overcoming testability challenges.Skills & Software Requirements:Object Oriented principles preferrably in Java, postgres, Oracle, Cucumber, selenium, maven CME GroupWhere Futures are Made CME Group is the worlds leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyones perspectives are acknowledged and valued. As an equal opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more .

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Ability to work with minimal supervision and support Operational requirements and objectives.Ability to adapt to workload and multitask with attention to detail in a dynamic environment.Proficient in Verint WFM tool Roles and Responsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled. Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.Ability to extract, manipulate and present data from WFM application /manual platform. Ability to maximize benefits from WFM application by utilizing the full functionality. Manage internal and external audit with processes and controls in place. Conduct monthly coaching and performance feedback to their direct reports You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for driving proper managing of volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and contractual objectives.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.Responsible for driving proper managing of volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and contractual objectives.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for? Strong technical documentation , arithmetic , analytical, problem solving and presentation skills. Proven experience consulting with all levels of management, peers, and teams.Proven leadership skills in coaching, mentoring and training WFM teams.Effectively manage relationships with senior management, clients and own teams, to the highest level of integrity and professionalism. This position would be responsible for the performance management of all employees reporting directly / indirectly under him / her.Develop programs/modules/projects or other initiatives for WFM Team's development and efficiencyServe as a resource for training and reporting of Call Center-WFM efficiencies, account/team/individuals statistical analysis and process improvement.Participate in customer presentations, client calls, and quarterly business reviews to represent the workforce management department.Proficient in Verint Tool Roles and Responsibilities: Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time managementThis position needs to be aware of the financial situation of the account being handled and needs to drive profitability by resource optimization and cost reduction in collaboration with Operations and other departments. This position needs to drive high client satisfaction by managing service levels situations and providing staffing, scheduling and Real-Time Adherence solutions.This position increases employee satisfaction through accurate, adherence and compliance tracking and enhances company profitability through utilization optimization and intra-day analysis.Manages internal and external audit with processes and controls. Responsible for the development of resources under his/her span Qualifications Any Graduation

Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : Manufacturing Engineering L2 Automation Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 16 years of full time Education Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day involves collaborating with clients, offering specialized knowledge, and contributing to the success of project implementations. Roles & Responsibilities: Expected to be a SME with deep knowledge and experience. Should have Influencing and Advisory skills. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Provide expert guidance on industry-specific challenges. Lead discussions on best practices and innovative solutions. Collaborate with cross-functional teams to drive project success. Professional & Technical Skills: Must To Have Skills:Proficiency in Manufacturing Engineering L2 Automation. Strong understanding of automation systems and processes. Experience in implementing automation solutions. Knowledge of industry-specific tools and methodologies. Hands-on experience in solution design and delivery. Additional Information: The candidate should have a minimum of 15 years of experience in Manufacturing Engineering L2 Automation. This position is based at our Noida office. A 16 years of full time Education is required. Qualifications 16 years of full time Education

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud:Ability to work in high-paced and complex projects Apply understanding of industry specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Framework:Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer, GAX etc. Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas:In depth understanding of Genesys Engage/Pure Cloud. Easily work in high-paced and complex projects:Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill:Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...) Maximize application design and development experience:Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms Qualifications Your experience counts! Engineering Degree or MBA from a tier 1 institute Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Engage/Pure Cloud administration & application development using Designer tools. What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything-from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Project Role : Business Function Implement Practitioner Project Role Description : Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization. Must have skills : Oracle Procurement Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Function Implement Practitioner, you will support the implementation of activities for a specific business function to improve performance for a function end to end. This includes analyzing and designing/re-designing business processes and/or defining parts of an organization. You will have the opportunity to contribute to the success of the organization by leveraging your expertise in Oracle Procurement and your strong problem-solving skills. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Contribute to the implementation of activities for a specific business function Analyze and design/re-design business processes Define parts of an organization Professional & Technical Skills: Must To Have Skills:Proficiency in Oracle Procurement Strong understanding of business processes and their impact on performance Experience in analyzing and designing/re-designing business processes Ability to define parts of an organization Knowledge of Oracle Procurement modules and their functionalities Additional Information: The candidate should have a minimum of 5 years of experience in Oracle Procurement This position is based at our Bengaluru office A 15 years full time education is requiredQualifications15 years full time education