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5.0 - 10.0 years

0 Lacs

pune, all india

On-site

As a UCC Collaboration Sr. Lead at Tata Communications, your role involves managing day-to-day network operations and maintenance in the Unified Collaborations domain. You will be responsible for customer change requests, platform uptime, incident management, problem management, CFT/OEM interlock, and escalation support for operations. Your contributions are crucial for ensuring network efficiency and availability. **Key Responsibilities:** - Create and maintain infrastructure for field and network operations to enhance network efficiency and availability. - Manage new enhancements and resolve issues promptly. - Handle proactive/reactive fault management and incident management, ensuring tim...

Posted 3 days ago

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5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a UCC Collaboration Sr. Lead at Tata Communications, your role involves managing day-to-day network operations and maintenance in the Unified Collaborations domain. Your responsibilities include customer change requests, platform uptime, incident management, problem management, CFT/OEM Interlock, and escalation support for operations. You will play a crucial operational role in delivering results that directly impact daily operations, capable of instructing professional or technical staff, and reviewing the quality of their work. **Key Responsibilities:** - Create and maintain infrastructure to support field and network operations for enhanced efficiency and availability. - Manage new enh...

Posted 2 months ago

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5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for managing day-to-day network operations and maintenance in the Unified Collaborations domain. This includes handling customer change requests, ensuring platform uptime, managing incident and problem resolution, coordinating with cross-functional teams (CFT) and Original Equipment Manufacturers (OEM), and providing escalation support for operations. This operational role focuses on delivering outcomes that directly impact daily operations, overseeing professional or technical staff, and reviewing the quality of their work. Your main duties will include: - Establishing and maintaining the infrastructure required for field and network operations to enhance network eff...

Posted 4 months ago

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