33 Ip Phones Jobs

Hi All, Movate ( Formerly known as CSSCorp ) is hiring for VOIP Network Engineer, Job Responsibilities: Troubleshoot all Level 1/2/3 calls from the customers. Focus on customer satisfaction. Manage backlog efficiently. Document all communication with customer in the CRM. Notify/Discuss with Sr.TAC/TL on SR's that require assistance. Timely handoff (escalation) of cases to Sr.TAC. Plan and constantly work on upgrading tech and product expertise. Contribute to the knowledge base / create KCS article for all valid solutions. Understand the SLAs and client requirements on quality of delivery. Update new SRs and status of current SRs in DBR module every day. Review all SRs every day at the beginn...

Position: UC Engineer Location : Gurugram (Work from Office) Experience : Minimum 6 months Shift : As per project requirement Notice Period: Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and U...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Experience : Minimum 6 months Shift : As per project requirement Notice Period : Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and UC infrastructure. Work on basic configurations and troublesh...

Role : IT Operations (Server and Networking) Exp : 2.5+ years Budget : Max - 4.8 LPA Location : Bengaluru Interview Mode : Virtual Must have : Server & Networking, IT Operations, AD Server, LAN Infrastructure Notice Period : Immediate - 30 days

You have a current opening for the position of SI Sales Head (SMB & Enterprise) with Shyam Future Tech at Kolkata location. Shyam Future Tech Pvt. Ltd, an IT arm of Shyam Steel, offers services in Web & Mobile App Development, Customized ERP solutions, bespoke software development, Internet of Things, and other IT solutions. The company aims to provide the best solutions by a team of industry experts from various domains. **Role Overview:** As an SI Sales Head, you will play a crucial role in identifying, prospecting, and acquiring new SMB customers for the company's products/services. Your responsibilities will include developing strategic sales plans, building strong relationships with cli...

Technical support for desktops, laptops, computer hardware and operating systems. OS installation Configure and maintain Active Directory. configure and troubleshoot printers and scanners IT assets & inventory managment

Role Overview: You will be responsible for providing day-to-day IT support, managing endpoints such as desktops, laptops, and IP phones, as well as implementing and administering servers. Your knowledge of Active Directory Services, DHCP, and DNS will be crucial, along with basic administration of LAN infrastructure including switches, firewalls, and routers. You will analyze root causes of incidents, provide solutions within defined SLA targets, and prevent recurring issues. Additionally, you will handle system and network-related problems and address 1st and 2nd level IT incidents and service requests. Key Responsibilities: - Handle system and network-related issues, 1st and 2nd level IT i...

In this role, you will be responsible for providing day to day IT support, managing endpoints including desktops, laptops, and IP phones. You should have experience in implementing and administering servers, as well as knowledge of Active Directory Services, DHCP, and DNS. Basic administration of LAN infrastructure such as switches, firewall, and routers will also be a part of your responsibilities. Key Responsibilities: - Attend to service requests and incidents, analyze the root cause, and provide solutions within defined SLA targets to prevent repeated incidents. - Handle system and network-related issues, manage 1st and 2nd level IT incidents, and service requests. - Familiarity with too...

As a Technical Support Lead at Vitel Global Communications Pvt Ltd in Hyderabad, your role involves overseeing a team of technical support engineers to ensure the delivery of high-quality VoIP services and maintain customer satisfaction. **Key Responsibilities:** - **Team Leadership**: Lead, mentor, and manage a team of technical support engineers, providing guidance and support to ensure high-quality performance. - **Technical Support**: Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. - **Client Interaction**: Serve as the primary point of contact for escalated technical issues, ensuring timely resolution and minimal disruption to op...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

As a potential candidate for the role, you should have knowledge of configuring routers, switches, IP phones, and servers. Additionally, you should be familiar with IP configuration and networks such as LAN and WAN. Basic understanding of database systems like MySQL and SQL Server is required. It is essential to have familiarity with various operating systems and platforms, including Linux and Centos. Your responsibilities will include installing and configuring software and hardware, monitoring system/server performance, and troubleshooting any issues that may arise. Coordination with the technical team for client site issues is also a key aspect of this role. Furthermore, you will be respo...

What success looks like in this role: Automate routine maintenance and monitoring tasks for the Global Contact Center ACD. Develop and implement automation scripts and tools to manage and monitor Telecom infrastructure/Instances. Create and deploy automation workflows to manage audio/Video conferencing systems, including proactive health checks and troubleshooting. Automate the process of updating and maintaining video conferencing endpoints through centralized management systems. Develop automated solutions for call recording and archiving processes to ensure compliance and efficiency. Implement automation scripts to streamline CTI environment management and troubleshooting. Automate the ge...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Handling large networks having L2 & L3 switches, mainly Cisco Firewall, DMZ, SD WAN config Cisco call manager, IP phones config CCTV, Access control in large scale with VMS, Analytics etc Managing multiple ISPs Switches & Firewall hardening

Overview We are seeking a highly motivated Product Manager to lead hardware management initiatives, with a strong emphasis on partnership development, cross-functional collaboration, and expertise in telephony and phone devices. This role requires an energetic Product Manager who will drive the product roadmap, foster key relationships with external partners, and work seamlessly with our internal Supply Chain and Sales teams to deliver innovative and high-quality hardware solutions. Work Location: Bangalore Responsibilities Product Strategy & Roadmap Champion the product vision, strategy, and roadmap for hardware management, with a keen focus on telephony and phone devices. Conduct market re...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

About The Role - Grade Specific VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC

Hiring: IT Service Management / IT Operations Support Active Directory (3-4 Years Experience) Salary: 5.56 LPA Location: Pune Shift: Flexible Work Days: 5 Days/Week Joining: Immediate Joiners Only Note: No Freshers Role Overview: 3-4 years of experience in IT Support (desktops, laptops, IP phones) Active Directory (AD) expertise is mandatory Strong knowledge of DHCP, DNS, server implementation & administration Basic LAN infrastructure support (switches, firewalls, routers) Handle 1st & 2nd level IT incidents and service requests Perform root cause analysis, ensure SLA adherence, and incident prevention Familiarity with capacity and availability management tools Experience with asset manageme...

You have a current opening for the role of Sales Head -SI (SMB & Enterprise) with Shyam Future Tech in Kolkata. Shyam Future Tech Pvt. Ltd is the IT arm of Shyam Steel, a renowned Indian conglomerate with over 60 years of experience in various industries. The company offers services like Web & Mobile App Development, Customized ERP solutions, and Internet of Things solutions. The team at Shyam Future Tech consists of industry experts in visualizing, developing, strategizing, innovating user experience, and consulting, aiming to provide the best digital transformation solutions. As the SI Sales Head for SMB & Enterprise, you will be responsible for identifying, prospecting, and acquiring new ...

- VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

You should possess knowledge of configuring Routers, Switches, IP Phones, and Servers. Your skills should include IP configuration and working with Networks such as LAN and WAN. Additionally, you should have a basic understanding of database management systems like MYSQL and SQL Server. Familiarity with various operating systems and platforms is essential, including basic knowledge of Linux and Centos. Your responsibilities will include installing and configuring software and hardware, as well as monitoring system and server performance to troubleshoot any arising issues. You will be required to coordinate with the Technical Team to resolve client site issues efficiently. Moreover, you will ...

As an IT Telecom Specialist, you will play a crucial role in ensuring the availability and functionality of the voice infrastructure. Your responsibilities will include configuring and maintaining telecom equipment such as PBX, telephone switches, IP phones, and voice mail systems. You will also be involved in cabling activities for voice, data, fiber, and other related equipment. Collaboration with equipment and service providers will be a key aspect of your role, requiring effective communication and coordination skills. To excel in this position, you must have a solid educational background in IT and at least 3 years of experience in telecommunication, focusing on either data or voice net...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.