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4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description: POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. Candidate Qualifications Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service Position Qualifications Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Guardian- https://youtu.be/QEtkY6EkEuQ Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Posted 2 days ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app. Description: DevOps Support Engineers at LotusFlare guarantee the quality of the software solutions produced by LotusFlare by monitoring, responding to incidents and testing and quality checking. With shared accountability and code ownership, DevOps Support Engineers take on-call responsibilities and incident management work. Through these activities, LoutsFlare developers write code that better fits into their applications and infrastructure, helping them proactively deepen the reliability of services being deployed. DevOps Support Engineers will test the functionality of the code to bring out every flaw and to improve on the underperformance of every standalone feature. This role is always on the lookout for opportunities to improve any and every feature to bring customer satisfaction. Partnered alongside the best engineers in the industry on the coolest stuff around, the code and systems you work on will be in production and used by millions of users all around the world. Our team comprises engineers with varying levels of experience and backgrounds, from new grads to industry veterans. Relevant industry experience is important (Site Reliability Engineer (SRE), Systems Engineer, Software Engineer, DevOps Engineer, Network Engineer, Systems Administrator, Linux Administrator, Database Administrator, or similar role), but ultimately less so than your demonstrated abilities and attitude. Responsibilities: Monitoring backend services (cloud-based infrastructure) Supporting, troubleshooting, and investigating issues and incidents (support developers and infra team with system metrics analysis, logs, traffic, configuration, deployment changes, etc) Supporting and improving monitoring/alerting systems (Searching, testing, deploying new functionality for existing tools) Creating new features for automating troubleshooting and investigation process Creating new tools to improve the support process Drafting reports and summarizing information after investigations and incidents Requirements: At least 3+ year of work experience with similar responsibilities Strong knowledge and practical experience in working with the Linux(Ubuntu) command-line/administration Understanding of network protocols and troubleshooting (TCP/IP, UDP) Strong scripting skills (Bash, Python) Critical thinking and problem solving Understanding of containerization (Docker, container) Experience with troubleshooting API driven services Experience with Kubernetes Experience with Git Background in release management processes English — Professional written and verbal skills Good to have: Prometheus, Grafana, Kibana (Query language) Experience with Nginx/OpenResty Experience with telco protocols (Camel, Map, Diameter) from advantage Software development/scripting skills Basic knowledge Casandra, PostgreSQL Experience with using AWS cloud services (EC2, Redshift, S3, RDS, ELB/ALB, ElastiCache, Direct Connect, Route 53, Elastic IPs, etc.) CI/CD: Jenkins Terraform Benefits: night shift allowance 1K per day company sponsored lunch and dinner certification and learning working with a cross-functional team. Recruitment Process: HR Interview followed by 4-5 Levels of Technical Interviews Work Model: Work from Office Location : Baner, Pune About: At LotusFlare, we attract and keep amazing people by offering two key things: Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world. Website: www.lotusflare.com LinkedIn: https://www.linkedin.com/company/lotusflare Instagram: https://www.instagram.com/lifeatlotusflare/ Twitter: https://twitter.com/lotus_flare
Posted 2 days ago
0 years
0 Lacs
India
Remote
Company Description Nuetech Stack is a technology company committed to driving digital transformation for businesses. Specializing in IT and Telecommunication services, we craft tailored solutions that enhance efficiency and competitiveness. Our team of expert engineers, developers, and telecom specialists collaborate to design, implement, and maintain systems that align with your unique needs. At Nuetech Stack, we believe in the power of connectivity and the potential of technology to unlock opportunities and drive success. Role Description This full-time remote role of a Telecommunications Engineer at Nuetech Stack involves designing, implementing, and maintaining advanced telecommunications systems. The engineer will troubleshoot and provide technical support, ensuring seamless Voice over IP (VoIP) communications and network integrity. The role requires collaboration with team members to optimize telecommunications infrastructure and improve system performance. Qualifications Proficiency in Telecommunications Systems and Network Design Experience with Voice over IP (VoIP) technologies Strong Troubleshooting and Technical Support skills Excellent problem-solving and analytical skills Ability to work independently and remotely Bachelor's degree in Telecommunications, Electrical Engineering, or a related field Experience in IT infrastructure and telecommunication services is a plus
Posted 2 days ago
1.0 - 3.0 years
1 - 2 Lacs
Goa
Remote
Service Technician - CCTV & Networking Overview: We are looking for a skilled and reliable CCTV Engineer to join our team. The role involves the installation, configuration, and maintenance of CCTV systems at various client locations across Goa. The ideal candidate should have a strong understanding of surveillance technologies and network-based systems. Key Responsibilities: Install and configure CCTV cameras, NVRs/DVRs, and associated components Troubleshoot and maintain existing CCTV systems Ensure proper cabling, power, and network connections for all devices Coordinate with IT/network teams for remote monitoring setup Maintain documentation for installations and service visits Requirements: Experience in CCTV installation and maintenance Basic understanding of networking (IP address configuration, router/switch setup) Familiarity with different types of cameras and surveillance equipment Good problem-solving and communication skills Benefits: Incentives for successful project completion Travel allowance Opportunity to work on cutting-edge security projects Preferred: Technical certifications in CCTV or security systems Experience with structured cabling and access control systems Experience -1-3 year Job Types: Full-time, Permanent Pay: ₹10,652.42 - ₹23,906.75 per month Work Location: In person
Posted 2 days ago
3.0 years
4 - 8 Lacs
India
On-site
We are seeking a skilled ESP32 Firmware Developer with solid experience in Modbus protocol to join our growing embedded systems team. If you have a strong foundation in C/C++ , experience with Arduino IDE, FreeRTOS, Nordic chip suite and know your way around industrial communication standards, this role is for you. You’ll take the lead in building reliable firmware for industrial IoT devices, integrating Modbus RTU and TCP/IP into ESP32-based platforms. You’ll collaborate closely with our hardware and software teams to ensure seamless, high-performance system behavior. Responsibilities: Firmware Development: Design, develop, and maintain firmware for ESP32-based systems. Modbus Integration: Implement and optimize Modbus RTU and Modbus TCP/IP communication protocols. RTOS: Utilize FreeRTOS for real-time task scheduling and inter-process communication. Hardware Integration: Work with hardware engineers to validate firmware behavior across schematics and prototypes. Performance Optimization: Ensure low-latency and low-power operation of firmware across different environments. Debugging & Testing: Use debugging tools (JTAG, logic analyzers, etc.) to identify and resolve system issues. Documentation: Write clear documentation for firmware architecture, APIs, and system workflows. Collaboration: Participate in sprint planning, code reviews, and team discussions to improve development velocity and code quality. Required Skills and Qualifications: Experience: 3+ years in embedded firmware development with ESP32. Languages: Proficient in C/C++ for embedded systems. Protocols: In-depth experience with Modbus RTU and TCP/IP (must-have). RTOS: Working knowledge of FreeRTOS. Tools: Arduino IDE , Nordic chip suite, Familiarity with oscilloscope, JTAG, UART analyzers, etc. Electronics: Understanding of circuit schematics, PCB layouts, and hardware interfaces (UART, SPI, I2C, GPIO). Debugging: Strong troubleshooting and root-cause analysis skills. Education: Bachelor’s degree in Electronics, Computer Engineering, or related field. Nice to Have: Experience with MQTT, CAN bus, or BACnet. Familiarity with OTA updates and firmware bootloaders. Experience working in Agile development teams. Job Type: Full-time Pay: ₹400,000.00 - ₹800,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Work Location: In person Speak with the employer +91 7983182649 Expected Start Date: 10/08/2025
Posted 2 days ago
0 years
1 - 1 Lacs
Puducherry
On-site
We are Hiring : Technical Engineer Experience : 0-1yr ( freshers can also apply) Qualification: B.Tech/ITI/Diploma/CCNA Location : Pondicherry Roles and Responsibilities Configuring & Trouble shooting Routers, Switches, Onu, OLT Responsibility for every customer support ticket till ticket closing Crimping, Cabling, Wiring etc Power Check Splicing Understanding of LAN, Wi-Fi, WAN terminology, IP Subnetting, IP packet flow DHCP packet flow. Troubleshooting of all types of Customer-oriented field problems, network setting for TCP/IP, and Internet setup. Troubleshooting all types of Hardware and software applications problems. Interested Candidate call: 9952120990 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Location: Puducherry, Puducherry (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Edappāl
On-site
1.Provide treatment as per HOD/ Senior Physiotherapist's plan of care 2. Maintain OP/IP daily record 3.Observation of Daily patient progress 4.Daily documentation of patient's medical progress and treatment Job Types: Full-time, Permanent, Fresher Schedule: Day shift Morning shift Education: BPT License/Certification: DPCT Registration (Preferred) Job Types: Full-time, Permanent, Fresher Schedule: Day shift Morning shift Work Location: In person
Posted 2 days ago
0 years
1 - 2 Lacs
Calicut
On-site
We are hiring enthusiastic and skilled professionals to join our team as CCTV Security System Support staff, who will play a vital role in ensuring the safety and functionality of our surveillance infrastructure. Key Responsibilities: Install, configure, and maintain CCTV systems and related security infrastructure. Perform routine system checks and preventive maintenance to ensure optimal performance. Diagnose and troubleshoot issues related to surveillance hardware and software. Respond to technical support requests in a timely and professional manner. Maintain accurate records of installations, service calls, and equipment inventory. Collaborate with other technical teams for system upgrades and network integration. Requirements: Basic knowledge of CCTV systems, IP cameras, DVR/NVR, and networking concepts. ITI/Diploma in Electronics, Electrical, or related field preferred. Good problem-solving skills and attention to detail. Strong communication and customer service skills. Willingness to travel to multiple locations for support as required. Pay : 15,000 to 23,000 Location : Calicut Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹23,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 days ago
2.0 - 3.0 years
0 Lacs
Thiruvananthapuram
On-site
2 - 3 Years 2 Openings Trivandrum Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Job Summary: We are looking for a motivated DevOps Support Engineer with a basic understanding of monitoring, CI/CD pipelines, and strong collaboration skills. The ideal candidate should be comfortable working with Jenkins, basic scripting, and version control systems, and willing to coordinate with US-based teams. Key Responsibilities: Monitor system health using in-house monitoring tools and escalate s appropriately Trigger and monitor builds in Jenkins pipelines Collaborate with US-based engineers to resolve issues and support deployments Perform basic troubleshooting and log analysis to identify and resolve pipeline or script issues Maintain and update scripts in Shell or Python as required Support source control activities in Bitbucket and GitHub Maintain documentation of procedures, workflows, and incident resolutions Must-Have Skills: Basic understanding of DevOps concepts and monitoring mechanisms Familiarity with Jenkins for build and deployment automation Basic Python scripting for task automation Shell scripting (bash/sh) Experience with Git-based systems: Bitbucket and/or GitHub Good communication skills, especially for collaboration with US counterparts Willingness to work in flexible hours to sync with US time zones especially PST time zone. Good to Have: Prior experience in a Production support or operations environment Exposure to working with ticketing systems like JIRA, ServiceNow, etc. Skills Devops,Jenkins,Scripting About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 2 days ago
10.0 years
2 - 5 Lacs
Hyderābād
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Manage product development activities Work with product management, design, support and other dev teams to create high-quality solutions Manage daily activities of the development team Solve difficult and sometimes ambiguous problems Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10 to 15 years of experience with technologies relevant to SN and advanced coding skills with high-quality results. Experience managing employees who require little oversight in completing assigned work Experience providing direction, delegate assignments, and support to accomplish tasks with their team Experience with open source tools and agile development environments Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript) Ability to understand broad concepts and use those concepts to understand and develop solutions for problems Experience completing projects based on company priorities, context, risks and desired outcomes Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.). FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Posted 2 days ago
15.0 years
4 - 7 Lacs
Hyderābād
Remote
Category Engineering Hire Type Employee Job ID 12350 Remote Eligible No Date Posted 28/07/2025 We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a seasoned digital design expert with a passion for innovation and a drive for technical excellence. With over 15 years of hands-on experience in ASIC digital design using Verilog, you have a proven track record in developing high-performance microprocessor IP and optimizing designs for performance, area, power, and speed. Your background in RISC architectures and embedded processor design makes you a go-to authority in your field. You thrive on solving complex engineering challenges and have a deep understanding of microprocessor architecture, including multi-core systems and digital signal processing. Your programming skills in assembly and C/C++ enable you to bridge the gap between hardware and software, ensuring efficient and robust designs. Collaboration is at your core—you excel at working with multi-site teams, sharing your expertise, and mentoring junior engineers. Your attention to detail, commitment to quality, and ability to debug challenging issues set you apart. You are driven by continuous learning and are always eager to adopt and deploy the latest development techniques. As a Principal Engineer, you take ownership of your projects, communicate effectively with stakeholders, and contribute to both technical and project management aspects of product development. What You’ll Be Doing: Architecting and implementing embedded RISC microprocessor IP at both architectural and RTL levels using Verilog. Optimizing processor designs for performance, speed, area, and power to meet demanding silicon requirements. Generating comprehensive hardware benchmarks, analyzing results, and iterating on design improvements. Developing standalone Verilog testbenches and collaborating closely with the verification team to ensure thorough validation. Debugging complex design issues and bugs, proactively identifying root causes and implementing robust solutions. Maintaining and enhancing the current processor product line and derivative products, ensuring continuous improvement and innovation. Developing and managing detailed project plans, working in close partnership with program managers and cross-functional teams. Contributing to architectural reviews, technical documentation, and process improvements across multi-site teams. The Impact You Will Have: Drive the development of cutting-edge processor IP that powers next-generation smart devices and systems. Enhance the performance, efficiency, and reliability of Synopsys’ industry-leading ARC Processor family. Enable customers to achieve breakthrough results in silicon design and integration through your technical leadership. Mentor and elevate the skills of fellow engineers, fostering a culture of technical excellence and innovation. Shape the direction of processor architecture and design methodologies within the organization. Support the successful delivery of high-quality silicon solutions that meet and exceed customer expectations. Strengthen Synopsys’ reputation as a leader in semiconductor IP by contributing to successful product launches and deployments. What You’ll Need: Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, or related field. 15+ years of experience in digital design, specifically using Verilog for ASIC development. Deep expertise in RISC architectures and microprocessor IP design, including multi-core systems. Strong programming skills in assembly language and C/C++ for embedded systems. Proven ability to optimize digital designs for performance, area, speed, and power. Experience with debugging, verification, and developing standalone testbenches. Familiarity with DSP techniques and multi-site development environments is a plus. Who You Are: Analytical thinker with exceptional problem-solving skills and attention to detail. Effective communicator who can articulate complex technical concepts to diverse audiences. Collaborative team player who thrives in a multi-site, multicultural environment. Proactive, self-motivated, and able to manage multiple priorities efficiently. Mentor and leader who supports the growth and development of colleagues. Adaptable and open to learning new technologies and methodologies. The Team You’ll Be A Part Of: You’ll join the Synopsys Designware ARC Processor development team—a global group of talented engineers dedicated to pushing the boundaries of embedded processor technology. The team values innovation, knowledge sharing, and collaboration, working across multiple sites to deliver world-class IP solutions that enable Synopsys’ customers to succeed in a dynamic marketplace. You’ll be empowered to contribute your expertise, champion best practices, and help shape the future of high-performance silicon design. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
Posted 2 days ago
5.0 years
3 - 4 Lacs
Hyderābād
Remote
Category Engineering Hire Type Employee Job ID 12379 Remote Eligible No Date Posted 28/07/2025 We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a passionate and detail-oriented engineer with a drive to deliver high-quality, innovative hardware solutions. You thrive in collaborative, cross-functional environments and are energized by working on world-class microprocessor IP that powers some of the most advanced embedded systems on the planet. With a strong foundation in electronics engineering or computer science, you bring at least five years of hands-on experience in ASIC physical design, particularly in physical verification and IR analysis. Your expertise enables you to navigate complex design flows, and you are keen to expand your knowledge by engaging with the latest industry tools and methodologies. You are comfortable scripting in Unix, Perl, and TCL, and you have a working knowledge of hardware description languages like Verilog or VHDL. You possess excellent written and verbal communication skills, allowing you to work effectively with international teams and assist in customer engagements. Your methodical and analytical mindset helps you troubleshoot and optimize designs for performance, power, and area. Eager to learn, you look forward to being involved in both in-house test chip projects and customer-facing design-ins, gaining exposure to a wide range of applications for Synopsys’ ARC processor IP. You are committed to continuous personal and professional growth, and you value the opportunity to contribute to a team that is shaping the future of microprocessor technology. What You’ll Be Doing: Developing and optimizing physical design implementation flows for ARC family microprocessor IPs, ensuring best-in-class performance and power efficiency. Performing comprehensive physical verification, including LVS, DRC, and IR drop analysis, to ensure first-pass silicon success. Collaborating with cross-functional teams, including logic design, verification, and library development, to drive seamless integration and qualification of IP. Supporting benchmarking, test chip implementation, and qualification activities for new microprocessor IP families. Assisting with customer support, design-ins, and technical sales engagements, providing insights into implementation best practices. Automating and enhancing existing design flows using scripting languages such as Perl and TCL to improve efficiency and reproducibility. Participating in internal knowledge-sharing initiatives and contributing to the continuous improvement of team processes and methodologies. The Impact You Will Have: Enable Synopsys customers to achieve rapid, successful integration of advanced ARC processor IP into their SoC designs. Drive the delivery of highly optimized, silicon-proven IP, reducing time-to-market for embedded and high-performance applications. Enhance the robustness and scalability of Synopsys’ implementation flows, setting industry benchmarks for physical design quality. Support the development and qualification of next-generation microprocessor IP, fueling innovation in diverse application domains. Strengthen customer relationships by providing expert technical guidance and support during pre- and post-sales engagements. Contribute to the continuous improvement of Synopsys’ engineering excellence, maintaining our leadership in silicon design. What You’ll Need: Bachelor’s degree in electronics engineering or computer science (Master’s preferred). Minimum 5 years of hands-on experience in ASIC physical design, with a focus on physical verification and IR analysis. Proficiency in scripting languages such as Unix shell, Perl, and TCL to automate design tasks. Exposure to hardware description languages such as Verilog or VHDL. Strong analytical and troubleshooting skills, with attention to detail in solving complex design challenges. Who You Are: A collaborative team player who communicates effectively with colleagues across the globe. Methodical and analytical, with a passion for continuous learning and improvement. Adaptable and open to new ideas, technologies, and design methodologies. Self-motivated and proactive in identifying and resolving technical issues. Customer-focused, with the ability to translate technical concepts into actionable solutions. The Team You’ll Be A Part Of: You’ll join a diverse, international team of experts dedicated to developing and delivering industry-leading microprocessor IP for the ARC family. The team works at the intersection of hardware design, implementation, and customer enablement, supporting a full suite of Synopsys memory compilers and standard cell libraries. You will collaborate closely with colleagues across logic design, verification, and applications engineering, learning from and contributing to a vibrant culture of innovation, knowledge sharing, and technical excellence. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
Posted 2 days ago
8.0 years
0 Lacs
Hyderābād
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a highly skilled and experienced Senior CyberArk PAM Engineer to serve as an engineering lead for the design, architecture, and implementation of our CyberArk Privileged Access Management (PAM) solution. This critical role will drive our corporate configuration efforts, ensuring the PAM platform aligns with our Zero Trust principles, multi-cloud strategy (AWS, Azure, GCP, private cloud), and deep integration with ServiceNow as the primary gateway for all privileged access. This individual will be instrumental in fortifying our cybersecurity posture and significantly reducing organizational risk. Key Responsibilities: PAM Component Design & Architecture: Lead the end-to-end technical design and architecture of the CyberArk PAM solution, including Privilege Cloud, Secure Cloud Access (SCA), and its integration points within our complex multi-cloud and hybrid environments. PAM Policy Definition: Develop, implement, and continuously refine granular PAM policies, including the Master Policy, for Zero Standing Privileges (ZSP) and dynamic, risk-based Just-in-Time (JIT) access for all human and machine identities. This includes establishing specific policies for Windows Servers, Linux Servers, macOS/Endpoints (via EPM), and cloud platforms. PAM Connector Deployment & Management: Design, deploy, configure, and secure all customer-hosted CyberArk connector servers (Windows and Linux) across our on-premises and multi-cloud environments, ensuring robust connectivity and performance. Application Integrations (Lead): Lead the technical design and initial setup of all critical CyberArk integrations, with a strong emphasis on: ServiceNow Integration: Configure CyberArk for seamless integration with ServiceNow MID Servers for secure credential retrieval by ServiceNow applications (Discovery, Orchestration) and for facilitating JIT access workflows initiated from ServiceNow. Secrets Hub Integration: Ensure proper integration with CyberArk Secrets Hub for centralized management of application secrets. SIEM (Splunk) Integration: Design and implement the integration of CyberArk security events and audit data with our Splunk SIEM for centralized monitoring, correlation, and enhanced threat detection. Service Health & Monitoring Development: Develop and implement comprehensive service health and monitoring solutions for the CyberArk platform and its connectors, integrating alerts and metrics into ServiceNow's ITSM and SecOps modules for centralized visibility and automated incident creation. End-User / Admin Workflow Development: Lead the design and development of ServiceNow-driven privileged access workflows, ensuring they are intuitive, efficient, and align with our security objectives. Audit & Compliance Configuration: Configure CyberArk's unified audit capabilities, session recording, and reporting to meet stringent audit and regulatory requirements, ensuring data is accessible and correlated within ServiceNow for streamlined compliance reporting. AI Integration: Explore and integrate CyberArk CORA AI features for AI-driven policy recommendations and enhanced security intelligence. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related engineering discipline. 8+ years of progressive experience in Identity and Access Management (IAM) and cybersecurity, with at least 4-5 years of hands-on experience specifically with CyberArk PAM solutions (Privilege Cloud, PSM, CPM, EPM). Technical Skills: Deep expertise in CyberArk PAM suite architecture, deployment, and administration. Strong understanding of Zero Trust principles, Least Privilege, ZSP, and JIT access methodologies. A passion for security Proven experience with cloud platforms (AWS, Azure, GCP) and securing cloud identities/workloads. Hands-on experience with ServiceNow integrations (ITSM, SecOps, CMDB, workflows, MID Servers). Experience with SIEM integration (Splunk preferred) and security event correlation. Familiarity with scripting (e.g., PowerShell, Python) for automation and API integrations. Knowledge of Windows, Linux, and macOS operating systems for endpoint and server policy configuration. Knowledge of ServiceNow platform development or ServiceNow studio would be beneficial Ability to work collaboratively in a highly distributed team. Ability to communicate technical concepts to business stakeholders. A passion for security. Ability to work in team-oriented environment where collaboration is encouraged and valued Ability to demonstrate self-direction, self-learning, and independent problem solving Ability to combine data and knowledge from various sources to determine the optimal approach for planning and execution Soft Skills: Excellent analytical, problem-solving, and communication skills. Ability to consult with various stakeholders, lead technical discussions, and mentor junior team members. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Posted 2 days ago
3.0 - 4.0 years
8 - 9 Lacs
Hyderābād
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are looking for a detail-oriented and proactive Sales Operations Analyst (IC2) to support our Sales organization. The ideal candidate will play a key role in improving forecast accuracy, optimizing sales processes, and ensuring operational excellence. You will collaborate with cross-functional teams including Sales, Finance, Legal, and Order Management to drive efficiency, compliance, and growth. Key Responsibilities: Attend and actively participate in all sales forecast meetings, supporting Sales Management in compiling and analyzing weekly forecasts. Perform detailed pipeline reviews and promote best practices and methodologies to improve forecast accuracy. Analyze current customer licensing, product usage, and entitlements to identify opportunities for upsell, cross-sell, and new revenue streams. Propose creative pricing and payment structures that align with customer needs while adhering to internal pricing policies. Review Quotes and Order Forms to ensure accuracy, completeness, and compliance with pricing, discount, and contract policies. Ensure that all orders are reviewed and approved in accordance with corporate pricing and discounting guidelines. Act as a liaison with internal stakeholders including the Deals Desk, Legal, and Finance teams to support order validation, revenue recognition, and contractual compliance. Coordinate with Order Management to ensure the accuracy and completeness of booked opportunities in the ServiceNow sales automation system. Support the Sales team in maintaining customer licensing compliance. Collaborate with cross-functional teams (Legal, Finance, Marketing, Alliances) to identify and implement scalable operational practices that enable partner/channel growth. Partner with Sales Managers and Account Executives to uncover opportunities to increase revenue, streamline operations, and enhance sales team productivity. Qualifications Qualifications: Bachelor’s degree in Business, Finance, or a related field. 3–4 years of experience in Sales Operations, Deal Desk, or a related function. Strong understanding of sales processes, quoting, and order management. Proficiency in Salesforce or similar CRM platforms; knowledge of CPQ tools is a plus. Excellent analytical and problem-solving skills with a keen eye for detail. Strong communication skills and ability to work cross-functionally with different teams. Ability to prioritize and manage multiple tasks in a fast-paced environment. Experience with SaaS or enterprise software sales processes is preferred. Why Join Us: Be part of a dynamic, growing global sales team. Gain exposure to strategic sales operations processes. Work closely with senior leadership and influence business decisions. Opportunity to develop your career in a supportive and collaborative environment. JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Posted 2 days ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Summary We are seeking a dynamic and experienced Senior Manager to lead our software engineering teams in delivering Transmission Products. As a Senior Manager, you will drive strong engineering practices, foster a healthy and collaborative team culture, and ensure the development and scaling of robust products. You will leverage your technical expertise and leadership skills to mentor engineers, manage complex projects, and oversee the entire software development lifecycle, ensuring excellence in both performance and quality. Job Description Job Responsibilities: In This Role, You Will Lead and manage a set of scrum teams focused on C++-based product development, deployment, and ongoing sustenance activities, particularly in protocol stack and systems-level software. Collaborate closely with product management, architecture, and cross-functional support teams to ensure the successful delivery of customer commitments aligned with the product roadmap. Take ownership of defining and refining standardized software engineering practices to ensure the delivery of high-quality products. Drive the execution of product deliverables, ensuring adherence to timelines, quality standards, and business requirements. Be accountable for continuous improvement in development processes, focusing on efficiency, scalability, and product excellence. Foster healthy scrum teams that are focused on continuous learning, delivery, and improvement. Job Characteristics Leadership & Team Management: Lead, inspire, and manage a diverse team of software engineers, fostering a collaborative and innovative environment. Ensure the development of technical skills, career growth, and overall well-being of team members. Provide mentorship and guidance to junior and mid-level engineers, helping them grow into strong technical contributors. Conduct performance evaluations, provide feedback, and set goals for team members. Promote a healthy, inclusive, and transparent team culture focused on trust and continuous improvement. Software Engineering Excellence Drive the implementation of strong software engineering practices, including clean code, design patterns, and code reviews. Drive Quality First mentality. Understanding of Quality practices (Shift Left, Customer focused validations, TDD, BDD). Establish and enforce best practices for systems-level development, including protocol stack design, memory management, and performance optimization. Promote Agile methodologies and continuous integration/continuous deployment (CI/CD) processes. Ensure the scalability, reliability, and security of solutions across the technology stack. Lead and participate in technical design discussions, ensuring solutions are aligned with business goals and technical vision. Technical Leadership & Architecture Provide strong technical leadership across C++ systems development, including protocol design, embedded systems, and networking stacks, and act as the point of escalation for complex technical issues. Experience with migration of legacy protocol implementations to modern C++ standards (e.g., C++17/20). Experienced in CI/CD pipeline creation and Design and implement scalable, maintainable, and high-performance software architectures. Make strategic decisions around technologies, tools, and frameworks, ensuring they align with industry trends and organizational goals. Collaborate with product managers and stakeholders to ensure technical solutions meet business requirements. Process Improvement & Innovation Champion process improvements to enhance the efficiency and productivity of the engineering team. Stay current with emerging technologies and industry trends, evaluating and introducing innovative tools and approaches. Advocate for automation, performance optimization, and other technical improvements that drive operational excellence. Cross-Functional Collaboration Collaborate with product management, design, and other cross-functional teams to ensure seamless integration of technical solutions with business objectives. Actively participate in product and sprint planning, ensuring technical requirements and timelines are well understood. Provide technical leadership during the solutioning and planning phases of major initiatives. Experience Job Qualifications: 15+ years of total experience with 4+ years of experience in leading Agile scrum teams. Proven track record of successfully delivering large-scale, complex software projects. Solid understanding of networking protocols, embedded systems, and C++-based systems software. Experience with Agile methodologies (Scrum, Kanban) and CI/CD pipelines. Technical Expertise Strong knowledge of software design patterns, microservices architecture, RESTful APIs, and modern front-end frameworks. Demonstrated strong hands-on experience with modern C++ (C++14/17/20), STL, Boost, and multi-threaded programming. Expertise in protocol development (e.g., TCP/IP, custom communication protocols) and performance tuning. Expertise in database design and management (e.g., SQL, NoSQL) in C++ Environment Strong understanding of DevOps practices and tools relevant to C++ development (e.g., CMake, Conan, Jenkins, GitLab CI). Leadership & Communication Excellent leadership and people management skills, with a demonstrated ability to mentor and develop technical talent. Strong communication skills, with the ability to translate complex technical concepts for non-technical stakeholders. Ability to work under pressure, prioritize effectively, and manage multiple initiatives concurrently. Additional Information Relocation Assistance Provided: Yes
Posted 2 days ago
8.0 years
0 Lacs
India
Remote
Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift
Posted 2 days ago
12.0 years
1 - 5 Lacs
Hyderābād
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Contribute to the design and implementation of new products and features while also enhancing the existing product suite Be a mentor for colleagues and help promote knowledge-sharing Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 12+ years of experience with Java or a similar OO language Passion for JavaScript and the Web as a platform, reusability, and componentization Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Experience with any of the modern UI frameworks like Angular, React or Vue Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization. Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Posted 2 days ago
0 years
0 Lacs
Hyderābād
On-site
We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Site Reliability Engineer in our Product Operations division in Hyderabad and help us do what we do best: propelling business forward. In this role, you will work on: Data Security and Compliance: Protect systems from data breaches, prioritizing data security. Ensure compliance with PCI-DSS, HIPAA, SOC2, and other compliance policies, standards, and procedures. Participate in the quarterly, bi-yearly, and yearly audit compliance activities. Infrastructure and Security Services: Build and maintain reliable infrastructure and security services for highly available and scalable services by utilizing native Azure/AWS/GCP infrastructure services from Azure/AWS/GCP and other industry leading tools. System Administration and Automation: Perform basic system administration tasks such as configuring servers, setting up HA/DR, automating routine tasks, and backup/restore procedures. Implement automation to minimize manual work and achieve security and compliance objectives. Automation and Tooling: Develop and maintain automation frameworks, tools, and processes to streamline operations and improve efficiency. Champion the adoption of infrastructure as code (IaC) principles for configuration management and deployment automation. Performance Optimization: Analyze system performance and identify opportunities for optimization and efficiency improvements. Implement performance tuning strategies to enhance system reliability and scalability. Monitoring and Observability: Design and implement comprehensive monitoring and observability solutions to proactively identify and address system issues. Utilize advanced monitoring tools and techniques to gain insights into system behavior and performance. Incident Management and Postmortems: Participate in incident management processes, ensuring timely resolution of incidents and minimizing impact on users. Conduct postmortem reviews to identify root causes and implement preventive measures to mitigate future incidents. Capacity Planning and Forecasting: Perform capacity planning and forecasting to anticipate resource requirements and ensure adequate scalability. Develop strategies for optimizing resource utilization and cost-effectiveness. On-call Support and Troubleshooting: Serve on the on-call team, acting as an escalation contact for service incidents. Troubleshoot and resolve issues related to application development, deployment, and operations. Work with Technical Support to troubleshoot customer issues. Collaboration and Agile Support: Work collaboratively with agile software development teams, providing support to developers, QA, and technical support. Collaborate with other team members during our planned scheduled maintenance windows. Customer Account Provisioning: Provision new customer accounts, including handling complex orders in coordination with Progress Sales/Professional Services. Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews. High-Availability Deployments: Implement automated high-availability deployments, ensuring system reliability and uptime. End-to-End Solution Understanding: Become proficient in understanding how each software component, system design, and configuration are linked to form an end-to-end solution. Your background: Experience: Proven experience as a Site Reliability Engineer (or similar position) in a production capacity. You understand what it means to operate infrastructure as code and have experience developing services and automation to do so. Chef knowledge would be a plus. You have a great ability to debug and optimize code and automate routine tasks to eliminate toil. You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership, initiative, grit, and drive. You have designed and implemented applications and systems that scale, are resilient to failure, and are observable. Technical Expertise: Strong understanding of Windows, Linux, automation tools (Terraform, Ansible, Chef, or Puppet), Azure/AWS services (ECS, EKS, S3, and more), and scripting languages (Shell, Python, PowerShell, or others). Knowledge of databases (Azure SQL, Postgres/RDS, Graph databases), Service Mesh (Linkerd or Envoy), API gateways, authentication services, 3rd party integrations, and more. Proficient in managing containerized environments using Kubernetes, Docker, and Rancher, along with other related tools and technologies. Security Knowledge: Familiarity with security concepts, including cloud authentication, authorization, web attacks, and environment security. Experience with network concepts, including TCP/IP, HTTP, and TLS. Cloud Experience: Experience with cloud-hosted apps/services (Azure/AWS preferred) and translating business requirements into securely implemented capabilities in the cloud. Education: Bachelor’s degree in computer science, Information Systems, or a related field. Compliance and Communication: Proven ability to adhere to policies, standards, and procedures related to change control and operational best practices. Strong written and verbal communication skills for both technical and non-technical audiences. Flexible and Proactive: Willingness to be flexible in responding to customer issues and ability to identify product/deployment improvements for future mitigation. You are interested in designing, analyzing, and troubleshooting large-scale distributed systems. Regulatory Compliance: Experience with PCI, HIPAA, and SOC2 compliance. Must be willing to work in US time zone [4:30 PM to 1:30AM IST] If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! SRE - System Engineer Job Description =================== Knowledge in Linux/Unix Administration Knowledge in networking Knowledge of wide variety of open source technologies/tools and cloud services Knowledge of best practices and IT operations in an always-up, always-available service Participate in oncall rotation. Good English communications skills Strong background in linux networking ( ip, iptables, ipsec ) Knowledge of working with MySQL A working understanding of code and script ( eg: Perl/Golang preferred ) Knowledge of automation/configuration management using either saltstack or equivalent Hands on experience in private and public cloud environments Knowledge of the following will be a plus: ================================ Implementation of cloud services on linux using kvm/qemu DCOS (mesos & mesos frameworks) aerospike ( nosql ) perl/golang galera openbsd Data center related activities ( Rarely needed ) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news
Posted 2 days ago
2.0 - 5.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
Job Description: We are looking for a skilled and proactive IT Engineer to manage and maintain our organization's IT infrastructure. The ideal candidate will be responsible for managing networks, local servers, data sharing systems, and ensuring robust cybersecurity across the organization. Key Responsibilities: Network Management: Configure, manage, and troubleshoot LAN, WAN, and wireless networks. Monitor network performance and implement upgrades as needed. Handle IP addressing, DHCP, DNS, and routing protocols. Server Management: Install, configure, and maintain local servers (Windows/Linux). Manage file, application, and backup servers. Schedule and monitor regular backups and system restore plans. Local Network Sharing: Set up shared drives and printers across the organization. Ensure access permissions and data integrity for all shared resources. Implement access control policies based on user roles. Cybersecurity: Ensure firewall, antivirus, and endpoint security is up to date. Conduct regular security audits and vulnerability assessments. Educate staff on safe computing practices and phishing awareness. Hardware and Software Maintenance: Install, troubleshoot, and repair desktops, laptops, and peripherals. Manage software licensing and update systems. Coordinate with vendors for hardware/software procurement and AMC. User Support: Provide timely technical support to employees (onsite and remote). Maintain a ticketing system for tracking and resolving issues. Create user guides or training sessions for basic IT operations. Documentation & Compliance: Maintain network diagrams, asset registers, and IT documentation. Ensure compliance with data privacy and security policies (ISO/ITIL if applicable). Other Preferred Skills (optional but useful): Experience with cloud systems (e.g., AWS, Google Workspace, Office 365). Familiarity with virtualization tools (VMware, Hyper-V). Knowledge of VoIP setup and maintenance. Scripting/automation knowledge (PowerShell, Bash). Experience: 2-5 Years Location: Indore
Posted 2 days ago
3.0 years
4 - 8 Lacs
Hyderābād
On-site
Job Description: Job Purpose Network Operations provides 24x7 support for the organization’s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it’s dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge and Experience Bachelor’s Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc.). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team oriented environment is essential Weekend and off hours support is required JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred. Skills Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools
Posted 2 days ago
0 years
3 - 5 Lacs
Hyderābād
On-site
LOCATION Hyderabad, India DEPARTMENT Chemistry Solutions Responsibilities– Conduct analysis, testingand purification of product samples: o Developanalytical methods for intermediates and final compounds o Collectall the samples and record the content into the register o Collectsolvents from the store and check for its quality o Prioritizeand prepare samples for the required analysis o Preparemobile phase for HPLC, LCMS and preparative HPLC o ProcessHPLC/ LCMS chromatograms to analyze molecules and enrich purity of theintermediates/ final compounds o Developmethods and purify compounds using prep HPLC/ MS - Prep HPLC/ SFC o Analyzethe samples using HPLC, NMR, GCMS and LCMS etc. o Supportsenior team members in preparing reports with test results Ensure safety at workthrough adherence of best lab management practices : o Handleall chemicals and instruments in a safe manner, adhere to the lab safetypractices and ensure compliance o Communicateto the in-house engineer/senior team members immediately in case of any instrumentbreak down o Record,maintain and update the analysis in an accurate manner on a continuous basis Maintain dataintegrity and IP confidentiality : o Maintainstrict IP Confidentiality and adhere to all related policies Ensure skill development ofself: o Enhanceknowledge related to NMR, HPLC, LCMS, GCMS, POLARIMETER, ATR generation and wetanalysis etc. Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:
Posted 2 days ago
0 years
2 - 5 Lacs
Gurgaon
On-site
The Position As a member of the team in Business Technology, the successful candidate will be part of the Network Service Delivery and Operations team ensuring the operation of our Company's Global Network. These services allow our Company to communicate globally and collaborate worldwide with partners and customers. This role requires a skilled individual with extensive experience in network security. Responsibilities Work to support the continuity, stability and security of Organon’s network. Assist with network security requests coming from other teams. Troubleshoot network security related issues. Cooperate with Network Engineering and Architecture team on solving complex incidents. Required Education, Experience, and Skills Extensive experience in network security. Experience with management of next generation firewalls (e.g. Palo Alto), IDS, IPS, VPNs, ZTNA solutions (e.g. Zscaler Private Access). Experience with Cloud-based security platforms (e.g. Zscaler Internet Access). Strong understanding of TCP/IP, DNS, DHCP, subnetting. Fluent in English, in both verbal and written communication. Ability to acquire new skills in a diverse environment. Team player. Good understanding of routing/switching. Secondary Job Description Who We Are: Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman. As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. Search Firm Representatives Please Read Carefully Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Annualized Salary Range Annualized Salary Range (Global) Annualized Salary Range (Canada) Please Note: Pay ranges are specific to local market and therefore vary from country to country. Employee Status: Regular Relocation: No relocation VISA Sponsorship: Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites 10% Flexible Work Arrangements: Shift: Valid Driving License: Hazardous Material(s): Number of Openings: 2 Requisition ID: R535395
Posted 2 days ago
1.0 years
1 - 3 Lacs
Gurgaon
On-site
Job Title: Service Engineer – Security Systems (CCTV, Access Control, Parking & Visitor Management) Location : Gurgaon, Haryana Experience Required: Minimum 1 year in system integration or service engineering for security systems Qualifications: Bachelors in Electronics/ Diploma/ ITI Employment Type : Full-Time About Us Radius Infotech Pvt. Ltd. is a leading system integrator specializing in advanced security solutions, including CCTV surveillance, access control systems, parking management, and visitor management systems. Our team is committed to delivering innovative and reliable security solutions to our clients. Key Responsibilities Installation & Commissioning : Install, configure, and commission CCTV, access control, parking management, and visitor management systems at client sites. Maintenance & Troubleshooting : Conduct regular maintenance and promptly address any system faults or malfunctions. System Integration : Ensure seamless integration of various security systems to work cohesively. Client Support : Provide on-site technical support and training to clients, ensuring they are proficient in operating the systems. Documentation : Maintain accurate service records, including installation reports, maintenance logs, and client feedback. Compliance : Adhere to safety standards and regulatory requirements during all installations and maintenance activities. Skills & Qualifications Technical Expertise: Proficiency in installing and maintaining CCTV systems, access control systems, parking management, and visitor management solutions. Troubleshooting Skills : Strong ability to diagnose and resolve technical issues efficiently. Networking Knowledge : Understanding of IP networking, including configuring IP cameras and network devices. Communication Skills : Effective verbal and written communication skills to interact with clients and team members. Certifications : Relevant certifications in security systems or networking are a plus. Preferred Experience Experience : At least 1 year in a similar role, preferably with exposure to system integration and service engineering. Industry Knowledge : Familiarity with leading security system brands and technologies. Client Interaction : Experience in client-facing roles, providing technical support and training Job Type: Full-time Pay: ₹11,085.51 - ₹27,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Willingness to travel: 100% (Preferred) Work Location: In person Expected Start Date: 01/08/2025
Posted 2 days ago
4.0 years
0 Lacs
Gurgaon
On-site
Job Description: Job Description POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. CANDIDATE QUALIFICATIONS Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service POSITION QUALIFICATIONS Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Location: This position can be based in any of the following locations: Chennai, Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Posted 2 days ago
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