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2 - 7 years

3 - 6 Lacs

Chennai

Work from Office

Naukri logo

We have vacancy for Network etwork Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. Work location - Ambattur, Chennai. Candidates interested to relocate Chennai, Pls call the given no. Virtual interview will be conducted for outstation candidates. Immediate relocating is required. There will be BOND for 2 yrs with the Client. Willing to work in Rotational Night Shifts 5 days working,2 days off Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Posted 2 months ago

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2 - 7 years

3 - 6 Lacs

Chennai

Work from Office

Naukri logo

We have vacancy for Network etwork Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. Work location - Ambattur, Chennai. Candidates interested to relocate Chennai, Pls call the given no. Virtual interview will be conducted for outstation candidates. Immediate relocating is required. There will be BOND for 2 yrs with the Client. Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Posted 2 months ago

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2 - 7 years

3 - 7 Lacs

Chennai

Work from Office

Naukri logo

Hi, We have vacancy for Technical support- voice process CCNA, CCNP(Trained or Certified) candidates. CTC Max 7.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required Please call Nivetha- 9884676582 for more Info Regards Nivetha 9884676582

Posted 2 months ago

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0 - 3 years

3 - 7 Lacs

Chennai, Hyderabad, Visakhapatnam

Work from Office

Naukri logo

Hi, We have vacancy for Network Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. CTC Max 6.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Posted 2 months ago

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0 - 5 years

3 - 7 Lacs

Chennai, Hyderabad, Visakhapatnam

Work from Office

Naukri logo

Hi, We have vacancy for Network Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. CTC Max 6.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Posted 2 months ago

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2 - 7 years

8 - 11 Lacs

Bengaluru

Work from Office

Naukri logo

Hi, Job description VOIP engineer 8x8 Location- only Bengaluru. Outstation candidates ready to relocate Bangalore, pls call the given no. CTC Max 11 lpa Willing to work in Rotational Night Shifts 5 days working,2 days off Designation: Engineer Location: Bangalore Experience: 2+ Years Job Responsibility: Work/Troubleshoot all inbound interactions (Chat, email, Call) from customers. Timely handoff (escalation) of cases that require technical assistance to NOC etc. Manage his backlog efficiently, with a focus on customer satisfaction and first call resolution. Other team player activities like contributing to KB, notifying/discuss on any process improvement or best practices, Sharing/upgrading tech, and product expertise Desired Skills: Good Knowledge of protocols like OSI Layers, DHCP, DNS, TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC. Intermediate understanding of switching, OSI Model, MAC Addressing, Subnetting, TCP, Ping/Traceroute, telnet, Routing. Basic to intermediate understanding of QOS settings, NAT, firewall, T1, ISDN, Linux, SBC. Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Posted 3 months ago

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0 - 5 years

3 - 7 Lacs

Chennai, Hyderabad, Visakhapatnam

Work from Office

Naukri logo

Hi, We have vacancy for Network Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. CTC Max 6.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Posted 3 months ago

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