Technical Support Assistant Fire Systems Pvt. Ltd.

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Technical Support Assistant, you will play a crucial role in supporting Fire Safety ELV Systems. Your responsibilities will include providing technical assistance to customers, dealers, and field technicians through various communication channels. You will troubleshoot and resolve issues related to fire safety technology, including fire alarm systems, public address, CCTV, access control, and other low-voltage safety equipment. Your expertise in extra-low voltage systems will be essential in guiding customers and technicians through system setup, installations, and configuration processes. Collaboration with the technical support team will be key to ensuring timely resolution of technic...

Posted 2 weeks ago

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Tech Support - VDP Cavitak Marketing

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

You should possess a Diploma or bachelor's degree in engineering, Computer Science, or a related technical field. Your responsibilities will include troubleshooting intrusion and IP VDP system issues, utilizing your knowledge of network protocols, IP configurations, and video management software. A customer-centric mindset is essential, ensuring exceptional support and satisfaction for customers. Familiarity with industry standards and protocols like SIP, ONVIF, RTSP, TCP/IP, and PoE is required. Occasional travel may be necessary for on-site visits, installations, and training sessions. As part of the role, you will provide technical support to customers, dealers, and field technicians thro...

Posted 1 month ago

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