Technical Support Assistant Fire Systems Pvt. Ltd.

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Technical Support Assistant, your role will involve providing critical support for Fire Safety ELV Systems. You will be responsible for ensuring the smooth operation of these systems by assisting customers, field technicians, and dealers with troubleshooting, product setup, and technical queries. Your solid understanding of fire safety technology and extra-low voltage systems will be crucial in promptly and efficiently resolving technical issues. - Assist in providing technical support for customers, dealers, and field technicians through various channels, including phone, email, and remote tools. - Troubleshoot and resolve issues related to Fire Safety ELV systems, including fire alarm...

Posted 1 day ago

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Tech Support - VDP Cavitak Marketing

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

Role Overview: As a technical support engineer, your main responsibility will be to provide exceptional support to customers, dealers, and field technicians by diagnosing and troubleshooting technical issues related to hardware, software, and network components. You will collaborate with cross-functional teams to resolve complex technical problems, create detailed technical documentation, and assist in developing technical training programs. Key Responsibilities: - Provide technical support through various channels like phone, email, and remote access tools. - Diagnose and troubleshoot technical issues related to intrusion and IP VDP system, network protocols, IP configurations, and video ma...

Posted 1 week ago

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Installation Technician DGTRONIX TECHNOLOGIES (P) LTD

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

A CCTV, networking, and EPABX installation technician is responsible for installing, configuring, maintaining, and troubleshooting CCTV surveillance systems, network infrastructure, and EPABX (Electronic Private Automatic Branch Exchange) telecommunication systems. The role requires both technical and interpersonal skills to meet customer requirements at various sites.? Key Responsibilities Install and configure CCTV systems, including cameras, DVRs/NVRs, and related software.? Set up and lay networking cables, ensuring proper connectivity for security and telecommunication devices.? Install and commission EPABX systems, conduct wiring, connect extensions, and ensure proper functioning.? Per...

Posted 2 weeks ago

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Technical Support Assistant Fire Systems Pvt. Ltd.

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Technical Support Assistant, you will play a crucial role in supporting Fire Safety ELV Systems. Your responsibilities will include providing technical assistance to customers, dealers, and field technicians through various communication channels. You will troubleshoot and resolve issues related to fire safety technology, including fire alarm systems, public address, CCTV, access control, and other low-voltage safety equipment. Your expertise in extra-low voltage systems will be essential in guiding customers and technicians through system setup, installations, and configuration processes. Collaboration with the technical support team will be key to ensuring timely resolution of technic...

Posted 2 months ago

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Tech Support - VDP Cavitak Marketing

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

You should possess a Diploma or bachelor's degree in engineering, Computer Science, or a related technical field. Your responsibilities will include troubleshooting intrusion and IP VDP system issues, utilizing your knowledge of network protocols, IP configurations, and video management software. A customer-centric mindset is essential, ensuring exceptional support and satisfaction for customers. Familiarity with industry standards and protocols like SIP, ONVIF, RTSP, TCP/IP, and PoE is required. Occasional travel may be necessary for on-site visits, installations, and training sessions. As part of the role, you will provide technical support to customers, dealers, and field technicians thro...

Posted 3 months ago

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