43 Ip Addressing Jobs - Page 2

Candidate Specification: 3+ years Hybrid (3 days office must) Notice - Immediate to 30 days. Job Description Experience in Windows Support and administration, Windows 10/11, Windows Server. Provide L1/L2 support for Windows-based desktops, laptops and servers. Strong knowledge in networking concepts (IP addressing, DHCP, DNS, VPNs, firewalls. Troubleshooting hardware, software and network connectivity issues for end-users. Automate routine system administration tasks using PowerShell scripting to streamline processes and improve operational efficiency. Utilize JIRA and ServiceNow for incident tracking, service request management and maintaining effective communication within the IT support team. Experience with SQL Server and managing database access permissions. Certification in Microsoft Certified: Windows Server or related certifications. Familiarity with cloud services like AWS or Azure and Knowledge of ITIL practices and principles for service management. Contact Person- Deepikad Contact Number- 9840033579 Email - deepikad@gojobs.biz

Job Title- IP Service Help Desk Experience- 2-3 Years Location- 513, Tower A, Logix Technova, Plot A-4 Sector-132, NOIDA-201 301 KEY RESPONSIBILITIES / ESSENTIAL ROLE REQUIREMENTS: Knowledge of UPS and Inverter Basic knowledge of IGBT, SCR, Rectifier, Inverter, SLD, and UPS Block diagram. Experience in managing the clients Service calls, Service Ticket booking, Service Call allocation to a capable engineer who can close tickets, Ticket closing updates to the client, AMC, and New Requirements etc. Ability to understand customer pain areas like Pre-Installation (PI), Installation, Preventive Maintenance (PM), Break Down (BD), New requirements (UPS, Battery, PQA, Electrical Cabling, Thermal Imaging, Grounding Bonding etc, and give/make solutions accordingly under the SLA. Ability to review Pre-Installation (PI), Installation, Field Service Report (FSR), Preventive Maintenance (PM), report and highlight, if any abnormal parameters, or writing. Maintain Response & Resolution of Pre-Installation (PI), Installation, Preventive Maintenance (PM), Break Down (BD) Ability to handle Escalated service call management. Decent verbal and written communication skills. Basic knowledge of office applications like Windows, Excel, MS Word, MS Outlook Job Location 513, Tower A, Logix Technova, Plot A-4 Sector-132, NOIDA-201 301 DESIRED PROFILE: Educational Qualifications : Graduation Degree, ITI, Electrical & Electronics Diplomas or B. Tech Experience: 2-3 Years CTC Offering : 20-30K Notice Period: As soon as possible (Target month of Joining 10 February 2025)Role & responsibilities Preferred candidate profile Perks and benefits

Position: NOC Engineer Experience: 5 Years Location: Bangalor e Job description As a primary member of the IT Operations Center Network team you will be responsible for operating and contributing to the enhancement of advanced corporate IP networks in a fast paced, challenging environment. The role will entail operational and project based work across the SIE IT department, as well as global business units in SIE and Sony operating companies. Responsibilities Install, configure, and troubleshoot network hardware and software. Leverage networking tools to identify and mitigate network anomalies. Analyze application data and traffic flow data to identify and improve sub-optimal network behaviors. Leverage automation tools and processes to proactively monitor the health of the network and respond to events. Participate in developing policies, procedures and technical reports associated with operating and maintaining the global network. Guide and assist junior engineers in the implementation of new topologies and services. Some traveling will be required. Qualifications At least 5 years of progressive experience supporting enterprise network environments. Strong understanding of network fundamentals (e.g. TCP/IP, Ethernet, IP Addressing/Subnetting, VLANs, etc). Intermediate experience supporting common routing protocols (e.g. BGP, OSPF, EIGRP). Experience supporting zone based firewalls and configuring security policies. Desired Qualifications Experience with Japanese Networking, terminology, build, deploy and support a plus Experience with supporting multiple network vendors' routing and switching platforms Experience with Juniper QFX, EX, and SRX series platforms. Experience with Cisco Catalyst, Nexus, and ASA series platforms. Experience with Pulse Secure remote access VPN Experience with Palo Alto Networks firewalls, central management through Panorama. Experience with Network Access Control solutions Experience working with global teams

About the team and what well build together As a valued member of our developer community, you play a large role understanding pain-points in the market and translating business problems and requirements into working software that supports some of the world's most well-known brands and their customers. Who You Are + What You'll Do: You are a System Operator who has solid experience providing support of all system processing and applications. You are the front-line support for our client environments.You control and operate in a space of fidelity, meticulousness, and care. You will be responsible for maintaining job automation, executing ad-hoc batch jobs, application/code deployments, file transfers and SQL scripts, as well as performing first-level troubleshooting and support for Windows Server and Linux environments, which includes reviewing logs, system and application monitoring, maintenance, and patch management. Your Day to Day: Part of a team responsible for 24x7 problem resolution for all environments in areas of system expertise and authority to escalate as necessary. Monitors both system and application availability and performance information to ensure the efficient operation of all systems including database, application, and web servers using tools like New Relic, Pingdom, Nagios, and others. Monitors, maintains, and provides first-level troubleshooting of job and process automation using tools like Skybot/Automate Scheduler or ActiveBatch, as well as scripting tools like BASH, Windows Batch, PowerShell, etc. Execute ad-hoc processing of file transfers, encryption/decryption, job automation or SQL scripts based on need. Execute application/code deployments through automation tools, such as Bitbucket and Bamboo. General Maintenance/Troubleshooting - Reviewing/Maintaining Logs, Completing/Validating System Patches, maintain documentation/runbooks, and follow best practices for system administration. Help provide solutions for problems/goals based on knowledge and experience. Work with other groups for assistance in escalations and incident response, triage, and resolution, as well as collaboration with others for handoff/assistance. Work with System Administrators to maintain operating system and application current patch levels on all servers. Maintenance of the Microsoft Active Directory Users and Groups. This includes maintaining network users, mail accounts, directories, and security. Manage Service/Problem tickets (JIRA) promptly and with proper time entry. Work within Company change control and IT security policies. Knowledge, Skills and Experience to Be Successful in This Role: 1-2 years of experience of production application/middleware operations experience in multi-server, multi-OS environment. 1-2 years of systems operation or administration inmulti-serverenterprise environments (On-premisesand Cloud). Windows and Linux environments. Experience with PostgreSQL (Windows and Linux) Experience withon-premises and/or cloud virtualization platforms, i.e., vCenter/vSphere, Oracle Cloud Infrastructure (OCI), AWS, Azure. Basic understanding of: Active Directory - Ability to create/manage users and groups Cloud Concepts - Public/private cloud & products (OCI, Azure, AWS, & VMware), Object Storage, VM Instance Management, etc. Networking concepts of IP Addressing, Subnetting, HTTP/HTTPS, LDAP/LDAPS, Email/SMTP, SFTP/FTP, SSH, RDP, load balancers, and DNS (maintaining) Scripting - Working knowledge and ability to execute, update, and troubleshoot. BASH, DOS Batch, PowerShell, Ansible (general knowledge), SQL (general knowledge) Kubernetes Environments and how theyfunction is a plus Antivirus/Malware – Maintain, Monitor, and Troubleshoot (Sophos/SentinelOne) Time management and solid organization skills Ability to interact well with employees at various levels, vendors, andcustomers Team-focused mentality, with a focus on communication, collaboration, process improvement and standardization. Additional Knowledge, Skills and Experience to Help You Stand out as a Candidate: Dedication and tenacity for learning, an inquisitive mindset with the ability to research and evaluate problems or technologies both within and outside current knowledge orexperience. Experience navigating or administering both Windows & Linux server environments. Experience using Skybot/Automate Scheduler, ActiveBatch or other automation tools/programs, file transfer applications, such as ipSwitch/CrushFTP products, as well as Cloud server environments, such as Oracle Cloud, AWS, and Azure. Experience utilizing APM & Infrastructure monitoring tools, such as New Relic, Dynatrace, SolarWinds IPMonitor, or others. Experience using code deployment automation tools, such as Bitbucket and Bamboo. Education: Graduation from a 2-year technical school with a degree in electronics, networking, a closely related degree, or equivalent experience Preferred certifications in CompTIA A+ Certification, Microsoft Certified Professional (MCP), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE), or Linux Certified Systems Administrator.

Position: NOC Engineer Experience: 5 Years Location: Bangalor e Job description As a primary member of the IT Operations Center Network team you will be responsible for operating and contributing to the enhancement of advanced corporate IP networks in a fast paced, challenging environment. The role will entail operational and project based work across the SIE IT department, as well as global business units in SIE and Sony operating companies. Responsibilities Install, configure, and troubleshoot network hardware and software. Leverage networking tools to identify and mitigate network anomalies. Analyze application data and traffic flow data to identify and improve sub-optimal network behaviors. Leverage automation tools and processes to proactively monitor the health of the network and respond to events. Participate in developing policies, procedures and technical reports associated with operating and maintaining the global network. Guide and assist junior engineers in the implementation of new topologies and services. Some traveling will be required. Qualifications At least 5 years of progressive experience supporting enterprise network environments. Strong understanding of network fundamentals (e.g. TCP/IP, Ethernet, IP Addressing/Subnetting, VLANs, etc). Intermediate experience supporting common routing protocols (e.g. BGP, OSPF, EIGRP). Experience supporting zone based firewalls and configuring security policies. Desired Qualifications Experience with Japanese Networking, terminology, build, deploy and support a plus Experience with supporting multiple network vendors' routing and switching platforms Experience with Juniper QFX, EX, and SRX series platforms. Experience with Cisco Catalyst, Nexus, and ASA series platforms. Experience with Pulse Secure remote access VPN Experience with Palo Alto Networks firewalls, central management through Panorama. Experience with Network Access Control solutions Experience working with global teams

Job Description Position L3/ SME – Network Security O&M Work Location Guwahati, Assam. Scope Provide subject matter expertise for the 24x7 operational support for network security components like firewalls and load balancers. Provide expertise on the installation, management, configuration and troubleshooting expertise on these devices. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Assist with automation of mundane tasks for the network security operations team. Technical Skills Expert level skills in configuring & troubleshooting of firewalls or load balancers. Work with security team for preparing the Hardening Guidebook and necessary automation tool-kit. Carryout hardening of the network security devices as per the laid guidelines. Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO Technical OEM certifications for Network & Security products or technologies Exposure to F5/Citrix Netscaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Configuration of firewalls per set guidelines Configuration of load balancers including load balancing mechanisms, content switching config per business rules. Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Syslog Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Basic scripting skills would be an added advantage. Responsibilities The key responsibilities are highlighted below. The candidate is expected to build, deploy, configure, manage & troubleshoot the firewalls and load balancers using the skills mentioned along with configuration for high availability. Work closely with business/application support teams to understand and deploy required architecture on firewall/load balancers. Primary responsibility would be to recover the service from any outage and ensure timely performance management activities are being carried out. Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. Drive automation for the network security team. Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management. Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Expected to prepare RCA reports and suggest mitigation strategies. Develop and maintain network topology documentation, configurations, and operational procedures. Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers. Exposure to Cisco/Palo Alto/Checkpoint firewalls. Exposure on Network Router and Switches, Nexus and ACI. etc. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Experience in a multi-vendor environment would be an added advantage. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills – Interpersonal relationship management, Time Management Who Can Apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 8+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.

Job Description Position L1 - Network & Security O&M Work Location Guwahati, Assam. Scope Provide 24x7 operational support for network data center components (Routers, Switches, Network Firewalls, Load Balancers, etc.) installation, management, monitoring, configuration and troubleshooting expertise inclusive of passive components. To provide expertise for configuration, management and troubleshooting Security Infrastructure components like Network Firewalls/ IDS/ IPS/DDOS etc. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Technical Skills Strong knowledge of data center network technologies, including: ACI, Nexus Switches, Firewall and Load balancers Knowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS), Load balancers and Web application firewalls. Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the same Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc. Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO. Should have worked in Remote Management environment using tools. The key responsibilities are highlighted below. The candidate is Monitor and maintain network health, availability, and performance using NMS tools like SolarWinds, PRTG, Zabbix, or Nagios. Troubleshoot and resolve complex network issues related to routing, switching, firewalls, and load balancers. Enforce security policies within the data center network, including firewall rules, VPN tunnels, and access controls. Perform regular firmware updates, patches, and software upgrades on network devices. Maintain updated network diagrams, standard operating procedures (SOPs), and configuration documents. Assist in managing data center network security policies, including firewalls, VPNs, and access controls. Execute new deployments, migrations, and capacity expansions across data centers. Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out. Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required). Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Requirements Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Exposure to technologies like Cisco ACI, FTD firewalls, load balancers Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Effective written and verbal communication for team collaboration and Strong troubleshooting and analytical skills. Soft skills – Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 2 to 4 Years in the field network operations, preferably in Data Centers, Large Enterprise Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.

Total years of Experience: 1+ years Job description Hardware and Network Engineer - Create Possibilities with Salesforce, Data and AI Hardware and Network Engineer Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: Bachelor s degree in related field (or equivalent experience). Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. Proficiency in configuring and managing servers. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: Experience with network management tools and monitoring software. Basic knowledge of virtualization technologies is a plus. Strong problem-solving skills and ability to work independently. Must have windows Server and Linux Server experience

To have good knowledge on Routing Protocols. Hands on Experience in LAN/WAN & VLAN Creation, Configuration & Management. Hands on Experience in Routers & Switching Configuration And Troubleshooting

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Networking Technical Architect is an advanced subject matter expert, primarily responsible for interpreting business requirements into a technical network solutions framework and to provide technology roadmaps governed by strategic direction, business requirements as well as resourcing and financial constraints. This role specifies and designs solutions based on their technical expertise within the technology / domain focus area. This will include the ability to design the physical domain from the communications layer to networking protocols, network gear, interconnects, hardware for all services (apps, web, database, storage and HA/DR) and all cloud services for hybrid solutions. What you'll be doing Key Responsibilities: Analyzes, develops and recommends long-term strategic plans to ensure network capacity meets current and future network requirements. Viewed as a trusted technical advisor to the client. Responsible for solution design, business development, and transition of projects from presales to delivery and sales support. Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current network and system capabilities. Ensures technical solutions will accomplish the client's objectives Work with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution Develops or produces the technical design document to match the solution design specifications. Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses. Provides recommendations on the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution. Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals. Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC. On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team. Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate. Knowledge and Attributes: Advanced client engagement skills coupled with advance technical consulting ability. Advanced understanding of the vendor’s products business and technology positioning. Ability to collaborate and communicate effectively with team members, contributing to their success Thorough product knowledge integrated with technology understanding. Advanced understanding of network protocols, topologies and security. Advanced understanding of routing and switching, wireless networks and IP addressing. Advanced understanding of internet of things, big data, network management, quality of service, virtualization, cloud computing and big data. Advanced understanding of key vendor subscription models such as Cisco EA 3.0. Academic Qualifications and Certifications: Bachelor's degree in information technology, computer science or information systems or a related field. Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.). Software and programming languages, for example, C++. SAFe Scaled Agile certification advantageous. Vendor product, sales and technology certifications. Required Experience: Advanced demonstrable professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi-national) technology services environment. Advanced network management experience, including fault and performance management systems. Advanced experience in project management methodologies. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Title: Product Specialist Work Location: Bangalore (Banaswadi) Environment : WFO Minimum Qualification: BCA, BE, BTech, MTech Experience: 1+years Job Description: This is the combined position for the Customer Support and Pre-Sales Representative by answering questions, providing product information, resolving technical issues, and ensuring a positive customer experience. This role bridges the gap between pre and post-sales processes, working closely with sales and support teams to drive customer satisfaction and business growth. Role and Responsibilities: Handle customer queries and complaints. Conduct quality checks on resolved tickets for accuracy and adherence to protocols. Collaborate with the sales team to deliver technical demonstrations. Perform testing on pre-release products to ensure readiness for client presentations. Gather client requirements and feedback for future enhancements. Provide troubleshooting assistance to customers. Test support tools and processes to ensure effectiveness and efficiency. Document issues and recommend solutions to improve product performance. Conduct testing of software or hardware products. Act as a liaison between QA and customer support teams for defect resolutions. Collect end-user feedback for post-release testing improvements. Respond to customer inquiries about product functionality. Work with the presales team to ensure demo environments meet quality standards. Provide technical documentation support for customer use. Monitor customer interactions to ensure quality service delivery. Analyze feedback to identify areas of improvement in product or service quality. Collaborate with Product teams (Engg team) to address recurring issues. Offer product support to end-users. Coordinate with (Engg team) teams to escalate and resolve product defects. Maintain documentation of known issues and their resolutions. Assist in presales activities like POCs and customer requirement analysis. Perform quality checks on solutions delivered to customers. Provide technical expertise to support teams during escalations. Conduct thorough testing of products. Use customer feedback to identify areas for additional testing. Work with presales and support teams to ensure test results align with customer expectations. Required Skills: Technical Skills: Good knowledge of I IS Server and MSSQL for troublesho oting and support on the Windows platform. Fair understanding of programming languages and concepts (no coding required but must be able to communicate basic technical solutions). Basi c troubleshooting experience with software running on Windows. Understanding of basic networking concepts such as IP addressing, DNS, routing, and troubleshooting common network-related issues. A basic understanding of software testing principles, including identifying and resolving bugs or performance issues. Familiarity with the basics of AI, particularly how AI features integrate into software applications.

Experience in LAN/WAN Networks, MPLS, ILL, VPNs, Routing protocols(BGP, EIGRP, OSPF, RIP), load Balancers, Firmware Secure Configuration etc. Manage complete Inventory of Network Devices, Circuits, Installation, Configuration & Hardening of devices.

CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Graduate / Undergraduate along with 1+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Priya - 9474258309

Job description Candidate will be based at corporate office of pharmaceutical company in Andheri working on following: Routing and Switching: Understanding how data travels across networks, configuring routers and switches, and troubleshooting routing protocols. IP Addressing: Knowledge of subnetting, IP addressing schemes (IPv4 and IPv6), and subnet masks. VLANs and Inter-VLAN Routing: Creating and managing VLANs to improve network efficiency and segmentation. Network Security: Configuring basic security protocols, firewalls, and ACLs to protect network resources. Wireless Networks: Understanding how to configure and troubleshoot Wi-Fi networks, including access points and security settings. Network Automation: Basic scripting knowledge to automate repetitive network management tasks (in some advanced CCNA levels). Experience - 04 to 06 yrs. Required Candidate profile The candidate should be BSc. / BCA/MCA/ Information technology or computer science.

Senior - AWS - Platform Engineering - Skills BreakdownStrong knowledge of AWS services, including but not limited toHands-on AWS networking skills (e.g. VPC, subnets, NACL, Transit Gateway, Route tables. Load Balancer, Direct Connect gateway, Route53, etc).Thorough understanding of networking concepts, especially TCPIP, IP addressing and subnet calculation.Solid experience with AWS Security services; IAM (identity, resource, and service control policies, permission boundary, roles, federation, etc.), Security groups, KMS, ACM/ACM-PCA, Network Firewall, Config/GuardDuty/CloudTrail, secrets manager, systems manager (ssm) etc.Good knowledge of various AWS Integration patterns, lambda with amazon EventBridge, and SNS.Any workload-related experience is a bonus, e.g. EKS, ECS, Autoscaling, etcContainerisation experience with Docker and EKS (preferred)Infrastructure as a Code and scripting:Solid hands-on experience with declarative languages, Terraform (& Terragrunt preferred) and their capabilitiesComfortable with bash scripting, and at least one programming language (Python or Golang preferred).Sound knowledge of secure coding practices, and configuration/secrets managementKnowledge in writing unit and integration tests.Experience in writing infrastructure unit tests; Terratest preferredSolid understanding of CI/CDSolid understanding of zero-downtime deployment patternsExperience with automated continuous integration testing, including security testing using SAST toolsExperience in automated CI/CD pipeline tooling; Codefresh preferredExperience in creating runners, docker imagesExperience using version control systems such as gitExposed to, and comfortable working on large source code repositories in a team environment.Solid expertise with Git and Git workflows, working within mid to large (infra) product development teamsGeneral / Infrastructure ExperienceExperience with cloud ops (DNS, Backups, cost optimisation, capacity management, monitoring/alerting, patch management, etc.)Exposure to complex application environments, including containerised as well as serverless applicationsWindows and/or Linux systems administration experience (preferred)Experience with Active Directory (preferred)Exposure to multi-cloud and hybrid infrastructureExposure to large-scale on-premise to cloud infrastructure migrationsSolid experience in working with mission-critical production systems

Job Title: Technical Support Specialist, Level 1 Location: Kochi Position Type: Permanent Responsibilities Provide telephone and email based post-sales technical support for our software products Investigate issues reported by customers and work collaboratively with internal stake holders and see through to resolution Work proactively to update customers by reporting progress regarding outstanding queries Endeavor to respond to all customer requests in a timely manner while improving customer experience Provide superior customer service in regards to our MDM solutions. Diagnose and solve application queries and answer customer questions Use various devices to reproduce customer environments in order to troubleshoot issues further. Qualifications Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (ie SQL / Virtual servers) Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry) Minimum 1- 2 years of relevant experience, exceptions for qualified candidates Strong problem solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Outstanding verbal and written communication skills in English and Japanese.

Provide IT support, troubleshoot Windows servers/desktops, and manage Active Directory. Ensure security, updates, backups, and performance monitoring. Oversee networking, storage, and system configs. Maintain documentation and asset records.

Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Security Management Good to have skills : Network Security Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the network and providing timely support to customers. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure the smooth functioning of the telecommunication network elements. Integrate and manage the life cycle of network elements and associated configuration. Manage back office system data records. Support customer activations and configuration adjustments. Provide timely support to customers. The key responsibilities are highlighted below. The candidate isoExpected to build, deploy, configure, manage & troubleshoot the LAN/ WAN network using the skills mentioned along with configuration for high availability. Also carryout hardening of the devices as per the laid guidelinesoPrimary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.oExpected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. oRequired to be knowledgeable in other Infrastructure components (like AD/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers etc. and TCP/IP concepts in order to assist in pinpointing problems that may or may not involve the network operationsoRequired to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management.oExpected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).oExpected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements.oExpected to prepare RCA reports and suggest mitigation strategies. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Management. Good To Have Skills:Experience with Network Security Operations. Strong understanding of network security management principles. Experience in configuring and managing network security devices. Knowledge of network protocols and technologies. Familiarity with network security best practices. Ability to troubleshoot network security issues. Excellent analytical and problem-solving skills. Expert level skills in configuring & troubleshooting of Network devices (LAN Switches/ Router/ Load Balancers). Preparing the Hardening Guidebook and necessary automation tool-kit. Also carryout hardening of the network devices as per the laid guidelines. In-depth knowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS). Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO. Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the same Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc. Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Additional Information: The candidate should have a minimum of 3 years of experience in Network Security Management. This position is based at our Hyderabad office. A 15 years full-time education is required. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Exposure to technologies like Cisco ACI, FTD firewalls, load balancers Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills – Interpersonal relationship management, Time Management B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 5 to 7 Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc. Qualifications 15 years full time education