2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are a proactive and tech-savvy Operations Supervisor who will be responsible for coordinating with internal teams, attending to client calls and queries, and providing operational support to ensure smooth day-to-day functioning. Your key responsibilities will include conducting and leading daily stand-up meetings with operations and field teams to review tasks, issues, and priorities. You will allocate daily tasks to field or technical teams, track progress, and ensure timely closure. Additionally, you will perform installation checks and gather structured feedback for process improvement. Your role will involve coordinating between field teams, technical teams, and management to ensure seamless execution of operations. You will also assist in data tracking, reporting, and root-cause analysis, maintaining detailed documentation of issues, feedback, and solutions for internal records and knowledge sharing. Furthermore, you will ensure timely follow-up on pending tasks and provide regular updates to internal stakeholders. To be successful in this role, you should hold a Bachelor's degree in any discipline; a technical background is a plus. Strong communication and coordination skills are essential, along with the ability to handle calls, queries, and manage multiple tasks efficiently. You should be detail-oriented with strong problem-solving abilities. Familiarity with MS Excel, ticketing systems, or CRM tools is an added advantage. Basic knowledge of IoT tools is also beneficial. If you meet these requirements and are interested in this position, please send your resume to Sowmya@cultyvate.com to apply.,

Posted 1 month ago

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