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0.0 - 2.0 years
2 - 4 Lacs
noida
Work from Office
Job Title: IT Support Assistant to President Location: Noida Company: SandMartin Consultants Pvt. Ltd. Qualification: 12th Pass or Graduate (Both acceptable) About the Role We are looking for a reliable and tech-comfortable IT Support Assistant who can provide day-to-day technical assistance to the President. The role requires someone who is hands-on with devices like Windows laptops, iPhones, iPads, Android phones (Samsung), and basic office software. This is a practical, on-ground support role focused on smooth daily operations. Key Responsibilities • Set up the Presidents laptop, phone, and devices every morning (Windows, macOS, iOS, Android). • Ensure software updates, patches, and routi...
Posted 1 month ago
3.0 - 9.0 years
2 - 5 Lacs
bengaluru, karnataka, india
On-site
Responsibilities: Provide exceptional support to Enterprise clients through multiple channels including phone, email, support tickets, chat, and community forums. Clearly document all troubleshooting steps and interaction details to ensure a consistent and high-quality customer support experience. Aim for first-contact resolution of issues, with timely follow-up as necessary. Contribute to the documentation of client IT processes and procedures. Identify trends in user-reported issues and assist in developing solutions for common problems. Create and maintain knowledge base articles for end users, IT partners, and Help Desk staff. Manage and assist in the administration of device management ...
Posted 2 months ago
3.0 - 9.0 years
2 - 5 Lacs
delhi, india
On-site
Responsibilities: Provide exceptional support to Enterprise clients through multiple channels including phone, email, support tickets, chat, and community forums. Clearly document all troubleshooting steps and interaction details to ensure a consistent and high-quality customer support experience. Aim for first-contact resolution of issues, with timely follow-up as necessary. Contribute to the documentation of client IT processes and procedures. Identify trends in user-reported issues and assist in developing solutions for common problems. Create and maintain knowledge base articles for end users, IT partners, and Help Desk staff. Manage and assist in the administration of device management ...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As an IT Support Specialist at our company, your primary responsibility will be to provide technical assistance to local and US employees as well as customers who access our computer systems. You will play a crucial role in installing and configuring software and computer systems, troubleshooting and resolving issues with software or hardware, and guiding colleagues or clients through steps to resolve technical problems. Your analytical skills will be essential in analyzing records and logs to identify trends and potential issues, while your expertise in a variety of software, hardware, and applications will enable you to make informed decisions about new technology for the business. Key Res...
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Requir...
Posted 7 months ago
0.0 - 4.0 years
3 - 6 Lacs
pune
Work from Office
Supervise and mentor the service desk team, ensuring operational, process adherence, client satisfaction, and timely issue resolution. Manage escalations, enhance team capabilities, in rotational shifts. For further details, contact HR - 7620801051 .
Posted Date not available
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