As a Senior Technical Consultant at ION Corporates Implementation Services, you will play a crucial role in designing, building, and testing customer requirements while providing guidance to team members. Your responsibilities will include collaborating with business analysts, clients, and team members to create and implement product extensions, configurations, and interfaces. Additionally, you will be involved in infrastructure sizing, deployment, testing, tuning, and system implementation within a team-oriented environment. You will be responsible for assuming hands-on project implementation tasks throughout all phases of the engagement, offering technical advice, design, analysis, custom code development, and troubleshooting for the ION solution. Your role will also involve participating in architectural design decisions related to system interfaces, adhering to best practices, documenting technical requirements, and supporting client training services in custom development technologies. Moreover, you will present technical solutions to client representatives, consult with technology users to understand requirements, and ensure timely delivery of project deliverables. To excel in this role, you should possess a Bachelor's or Master's degree in Computer Science, Engineering, Finance, Accounting, Economics, or a related field, along with at least 8 years of industry experience in Software Design and Development. A minimum of 7 years of direct experience with Aspect or similar TRM, and at least 5 years in a consulting capacity is required. Strong skills in integrations with Aspect, .Net C#, SQL, source control, continuous integration tools, and business reporting tools like SAP Crystal Report, Microsoft SRSS, Tableau are essential. Additionally, you should have excellent communication skills, be self-motivated, resourceful, and capable of receiving feedback positively. Travel to client sites may be necessary, and the ability to work effectively within a project team structure is vital. ION Corporates Implementation Services is a prominent player in the financial technology industry, offering trading and workflow automation software, advanced analytics, and consulting services to global corporations. With a history of rapid growth and a strong presence in over 40 cities worldwide, we provide an exceptional career experience for individuals who share our innovative vision. Join us at ION and be a part of our diverse team of visionaries dedicated to delivering cutting-edge solutions that empower businesses worldwide.,
You will be responsible for providing day-to-day support to business users, front and back office teams, management, and VIP support. This role, based in Noida, will involve overseeing the L1 Service Desk and Purchasing functions at ION. As part of the global team, you will adhere to ION IT Procedures and Policies, engage with team members, and handle various duties ranging from Global Project Work to creating user accounts for new joiners. Your key responsibilities will include supporting operational activities for the L1 Service Desk and Purchasing departments, providing end user support for Microsoft Office suite and other daily operational software, managing staff teams supporting different ION products, training team members, and finding innovative solutions to streamline processes. You will report to the Global Service Desk Head of Department regularly and take ownership of high priority/escalated tickets. Required Skills, Qualifications, and Experience: - 5-8 years of professional experience, preferably with a software company - Experience in VIP Support and Video Conference Support (Teams Rooms) - Advanced knowledge of Mac OS X (10 ), Windows OS (10 & 11), and Windows Server 20xx About ION: ION is a provider of mission-critical trading and workflow automation software solutions to corporates, central banks, and financial institutions. With a focus on simplifying complex processes and giving a competitive advantage to customers, ION's products are used by leading organizations worldwide for treasury automation, commodity management, and trading solutions. More than 40% of the world's largest companies and over 100 leading banks use ION's solutions. With a global presence spanning over 40 cities and a dynamic group of over 10,000 employees, ION is committed to innovation and partnership with employees and customers. Through continuous technological advancements and strategic acquisitions, ION aims to reinvent the way business is conducted and provide an unparalleled experience to its customers. Join ION to be part of a rapidly expanding and visionary team that is shaping the future of automation technology and revolutionizing the way businesses operate globally.,