14 Investor Services Jobs

The role presents you with an exciting opportunity to be part of a dynamic team and enhance your skills in Investor Services within the Funds industry. Your responsibilities will include processing investor transaction documents such as subscriptions, redemptions, switches, and transfers in compliance with fund documentation requirements. You will be accountable for maintaining capital activity tracking reports, ensuring accurate and timely client/investor reporting, and handling AML requirements for all investor transactions. Additionally, you will be responsible for providing money movement notifications to clients, preparing wire instructions, and working on Capital Calls & Distribution Calls of Private Equity Investors. As part of this role, you will serve as the primary operational contact for investor servicing, maintaining strong client relationships and resolving queries and issues promptly. You will also develop an understanding of performance calculations, maintain positive relationships with external clients and internal stakeholders, and adhere to established departmental procedures and controls. Being a team player is essential, and you will be required to support and coach team members, assist in managing SLAs, deadlines, training, and quality issues, and drive process improvements that enhance efficiencies and customer experience. You should possess strong analytical and investigative skills, attention to detail, excellent communication, and interpersonal abilities. Proficiency in MS Office and familiarity with Hedge & Private Equity software tools are required. Flexibility to work in rotational shifts and across various departments within Investor Services & AML team is essential. Your educational background should include a Bachelor's or Master's degree in business, finance, or a related discipline from a reputable College/University. A minimum of 3-6 years of experience in Investor Services is preferred. In addition, you will be expected to assist with query handling, quality error analysis, and provide periodic reports to the Manager on team performance. Your commitment to continuous improvement, risk management, and maintaining high-quality standards will be crucial in this role. The work timings for this position will start at 2 PM.,

As a Supervisor Fund Accounting at ASCENT Group, you will be part of an Independent Global Fund Administrator based in Singapore. Our company offers a comprehensive range of fund administration services for various Alternative funds, such as Hedge Funds, Private Equity Funds, Venture Capital, Crypto Funds, VCC, Retail Estate Funds, and more. Your responsibilities will include reviewing fund constitutional documents from an operational perspective, assisting in setting up the fund structure, and providing tax and accounting services for the funds. This will involve tasks such as financial preparation and the calculation of net asset value. In addition, you will be involved in providing investor services for the funds, which includes KYC review, onboarding, calculating returns, and distributing statements to investors. All the books and records are meticulously maintained on a robust integrated platform. ASCENT Fund Services is a rapidly growing company in the fund administration space, with nine offices in the Asia-Pacific region and more expansions on the horizon. Join us in this exciting journey of providing top-notch fund administration services to our clients.,

As a Client Services Manager at ASCENT Group, you will be part of a dynamic team at an Independent Global Fund Administrator based in Singapore. Your primary responsibility will be to oversee and manage client relationships by providing a comprehensive range of fund administration services for various types of Alternative funds. Your role will involve reviewing fund constitutional documents from an operational perspective, assisting in setting up fund structures, and delivering tax and accounting services for the funds. This includes tasks such as financial preparation, calculating net asset value, and ensuring compliance with regulatory requirements. In addition, you will be responsible for managing investor services for the funds, which includes conducting KYC reviews, facilitating onboarding processes, calculating returns, and distributing statements to investors. You will ensure that all books and records are meticulously maintained on a robust integrated platform to guarantee accuracy and accessibility. ASCENT Group is at the forefront of the fund administration industry and is experiencing rapid growth with offices across the APAC region. As a Client Services Manager, you will play a crucial role in supporting this expansion and providing exceptional service to our clients. Join us in this exciting journey of innovation and success in the financial services sector.,

As the Manager of Hedge Fund Accounting at ASCENT Group, you will play a crucial role in overseeing the day-to-day operations of hedge funds. Headquartered in Singapore, ASCENT Group is a leading Independent Global Fund Administrator specializing in providing a comprehensive range of fund administration services for various alternative funds, including Hedge Funds, Private Equity Funds, Venture Capital, Crypto Funds, VCC, Retail Estate Funds, and more. Your primary responsibilities will involve reviewing fund constitutional documents from an operational perspective, assisting in setting up fund structures, and offering tax and accounting services, such as financial preparation and net asset value calculations. Additionally, you will be responsible for managing investor services, which include KYC reviews, onboarding processes, return calculations, and statement distributions. All financial records will be meticulously maintained on an advanced integrated platform. The ideal candidate will lead a team of senior fund accountants and fund accountants to ensure the provision of timely and accurate fund administration services to our diverse portfolio of fund clients. You will serve as the main point of contact for both investment managers and fund investors, fostering strong relationships and delivering exceptional service. Join ASCENT Fund Services, one of the fastest-growing companies in the fund administration sector with a strong presence in the APAC region. Take on this exciting opportunity to drive operational excellence and client satisfaction within the dynamic world of hedge fund accounting.,

Key Responsibilities Handle end-to-end KYC documentation for opening and closing bank accounts with multiple banking partners. Coordinate with internal teams and banks to fulfill KYC and AML requirements. Maintain records and ensure timely updates of documentation as per periodic review cycles. Perform KYC/AML checks for investor subscriptions, redemptions, and switches. Review and verify investor documents including IDs, tax forms (e.g., W-9, W-8), UBO, FATCA, CRS. Work closely with transfer agents and fund administrators to ensure smooth investor onboarding and compliance. Ensure full compliance with global KYC/AML regulations including FATF, SEC, and jurisdiction-specific guidelines. Escalate red flags or high-risk indicators to compliance or senior stakeholders. Support audits, regulatory requests, and internal controls testing. Liaise with internal stakeholders (legal, compliance, operations) and external parties (banks, investors). Provide status updates and maintain trackers for pending and completed KYC cases. Maintaining quality and quantity standard set up by client and promptly escalate to reporting Manager in case of delays and deliverables. Skills Required Graduate/Postgraduate in Commerce, Finance, or related field. 46 years of relevant KYC experience in hedge funds, asset management, or banking operations. Strong knowledge of AML, FATCA, CRS, UBO, PEP , and other regulatory requirements. Experience with investor lifecycle (subscription/redemption/switch) and bank account onboarding. Familiarity with KYC tools/systems, databases, and document verification tools . Excellent attention to detail, documentation, and organizational skills. Strong communication skills and ability to work under deadlines. Experience working with US/UK-based hedge fund clients. Knowledge of KYC portals, onboarding workflow tools, or compliance software (e.g., World-Check, LexisNexis). Prior experience working with fund administrators or custodian banks If interested Please share your updated resume on akriti.k@genxhire.in

As a Senior Vice President in Private Equity Fund Accounting at ASCENT Group, you will be part of an Independent Global Fund Administrator based in Singapore. You will play a vital role in providing a comprehensive range of fund administration services for various Alternative funds, including Hedge Funds, Private Equity Funds, Venture Capital, Crypto Funds, VCC, Retail Estate Funds, and more. Your responsibilities will involve reviewing fund constitutional documents from an operational perspective, assisting in setting up the fund structure, and offering tax and accounting services. This includes financial preparation and calculating the net asset value of the funds. Additionally, you will be responsible for providing investor services, which encompass KYC review, onboarding, calculating returns, and distributing statements to investors. At ASCENT Group, all books and records are meticulously maintained on a robust integrated platform. As a rapidly growing company in the fund administration space, ASCENT Fund Services currently operates across 9 offices in the APAC region, with further expansion on the horizon. Join us in this dynamic environment where you can contribute to the success and growth of our organization.,

As an Associate at Morgan Stanley Fund Services, you will play a key role in ensuring the highest standard of services to the funds administered by the company. The global Investor Services team, including the Advantage Services team, is dedicated to providing exceptional support to clients and investors. Your responsibilities will involve various tasks related to investor services and processing, such as distributing Offering Memorandum, reviewing subscription documentation, handling investor transactions, setting up investor accounts, and entering transactions into the firm's systems. Your daily tasks will include providing investor services to both Fund Managers and investors, processing investor activity with accuracy and attention to detail, and ensuring timely processing of investor information. You will be responsible for opening new investor accounts, processing investor transactions in compliance with regulations, handling queries from investors and fund managers professionally, and providing necessary documentation to investors and their nominees. Additionally, you will be expected to produce internal operational reports, maintain fund records, and communicate operational issues to management. To excel in this role, you should have a detailed knowledge of fund offering documentation, regulations relevant to fund domicile, and internal policies. Prior work experience in financial services with a focus on Investor servicing is preferred, along with good administrative and organizational skills, the ability to work under pressure, and proficiency in financial systems and IT tools. A third-level qualification in a business or numerical discipline is also desirable. At Morgan Stanley, you can expect to work in a supportive and inclusive environment where your skills and talents are valued. The company is committed to providing first-class service, maintaining high standards of excellence, and fostering a culture of diversity and inclusion. Employees are encouraged to collaborate, think creatively, and pursue opportunities for growth and development within the organization. If you are looking to work alongside talented individuals in a dynamic and rewarding environment, Morgan Stanley offers a range of attractive benefits and opportunities for career advancement. Join us in our commitment to delivering exceptional service, embracing diversity, and making a positive impact on clients, communities, and employees worldwide.,

The successful candidate will join the Fund Services team as a Hedge Fund Accountant and will closely work with Client Service Managers based in Asia, Europe, and US regions in connection with the administration of Alternative Funds. You should have around 1-10 years of relevant experience in the Administration of Hedge Funds and NAV calculations. Reporting to AVP Hedge Fund Accounting, you will be responsible for reviewing and preparing the NAVs of hedge fund clients on a daily/monthly basis. Additionally, you will prepare Cash/Position/Market Value Reconciliations, resolve breaks, review pricing of the portfolio, analyze pricing exceptions, review corporate actions, and ensure correct reflection in the books. As a Hedge Fund Accountant, you will accrue/amortize daily or monthly non-security related fee accruals, process non-automated transactions including OTC derivatives, communicate effectively with clients on daily reporting, check the correct booking of OTC products traded by clients, book Capital Activities of the fund, finalize month-end NAV of the client, provide Investor Level Allocation reports at month-end, and support audits for funds in the preparation of financial statements. You will also support operations on various projects related to Automations, Work migrations, and Conversions, and coordinate with Internal/External Stakeholders such as Securities/Trades and Pricing Team, Reporting Team, Investor Services team, Auditors, Client Service Managers, and Clients. The ideal candidate should have experience working with an investment management or finance-related firm, possess good knowledge of the investment industry with 1-10 years in Hedge Fund administration NAV, Reconciliation, Geneva, or related industry experience, hold an M.com/CA/MBA/CMA Finance/CFA degree, and be familiar with Paxus. Critical thinking, objective analysis, attention to detail, accuracy, analytical and technical skills, organizational capabilities, problem-solving skills, proficiency in advanced Excel functions, excellent communication, and inter-personal skills are essential for this role. You should also be willing to work additional hours as needed.,

Key Responsibilities Monitor transactions and investment activity; ensure timely settlements Reconcile NAV, capital activity, carried interest, and fund P&L Validate capital calls/distributions and investor-level allocations Analyze fund financials for fair valuation reporting Prepare cash forecasts and fund capacity models Collaborate with global stakeholders and third-party fund administrators Support audits, compliance documentation, and offering material reviews Lead process enhancements and contribute to automation initiatives Must-Have Skills Background in investor services or fund operations (private equity / mutual funds / hedge funds ) Strong knowledge of NAV , capital statements, and back-office operations Advanced Excel (Pivot Tables, VLOOKUP/HLOOKUP) Comfortable with night shifts and hybrid model Must be from an institutional investment background ( no retail banking) Good-to-Have Experience with Investran or similar portfolio accounting tools Involvement in valuation committee prep and audit processes Exposure to automation tools like Excel VBA, Power BI , or Alteryx

You will be joining the Fund Services team as a Hedge Fund Accountant at Apex, a global financial services provider with a presence in Bangalore/Pune/India. Your primary responsibility will involve closely collaborating with Client Service Managers across different regions like Asia, Europe, and the US to administer Alternative Funds. The ideal candidate should possess 1-10 years of relevant experience in Hedge Fund Administration and NAV calculations. Your reporting line will be to the AVP Hedge Fund Accounting within the organization. As a Hedge Fund Accountant, your key tasks will include reviewing and preparing NAVs for hedge fund clients on a daily/monthly basis, conducting Cash/Position/Market Value reconciliations, resolving breaks, and notifying clients about valid breaks. Additionally, you will be responsible for reviewing pricing of the portfolio, analyzing pricing exceptions, reviewing corporate actions, and ensuring accurate reflection in the books. Other responsibilities include accruing/amortizing daily or monthly non-security-related fee accruals, processing non-automated transactions like OTC derivatives and related cash movements, ensuring effective communication with clients on reporting and query resolutions, finalizing month-end NAV of clients, providing support in audits, and coordinating with internal/external stakeholders. To excel in this role, you should have experience in investment management or finance-related firms, possess good knowledge of the investment industry, and have expertise in Hedge Fund administration NAV, reconciliation, Geneva, or related industry experience. A degree in M.com/CA/MBA/CMA Finance/CFA is preferred, and familiarity with Paxus is considered a major plus. Critical thinking, attention to detail, analytical skills, proficiency in advanced Excel functions, strong communication skills, and the ability to work additional hours when needed are essential for this role.,

Greetings from Teamware Solutions!! We are hiring for Topmost Investment Banking Role: Investor Services Location: Mumbai (No Relocation) Exp: 1-5 Years Notice Period: Immediate - 30 Days Skills: Transfer Agency, Subscription, Redemption, Investor Services Interested candidates please share your updated resume to srividhya.g@twsol.com This includes: • The distribution of Offering Memorandum to potential investors. • The receipt and review of completed subscription documentation. This includes: Completion of initial AML review. Initial review of subscription documentation for completeness. Email communication to investors seeking additional information where required. Email communication to investors in response to routine queries. • The receipt and review of other investor transactions (Redemptions, transfers, etc) • The setup on investor accounts on the firms systems. • The entry of investor transactions into the firm’s systems. • The automated distribution of statements and other correspondence to investors. The role of an Associate is key to the delivery of these services. Responsibilities of an Associate include: # Providing day-to-day investor services to both the Fund Manager and the investors in the fund. # Processing investor activity with a focus on accuracy and attention to detail. # Keeping line management appraised of operational issues.. # Providing an effective daily hand over of processing between Mumbai and the other processing centres, currently in Westchester and Dublin. # Participate in global projects including system enhancements and data conversions.

Job Description - Demonstrate basic email etiquette. - Attend and complete all assigned trainings. - Attend and participate in relevant internal and external calls. - Process and index all pertinent emails accurately and efficiently. - Show ownership and ability to prioritize tasks, work on multiple assignments, and ensure assigned tasks are completed in a timely fashion. - Ensure company policies and procedures are followed and compliant with applicable governance. - Assist the department in mitigating the risks for errors. - Assist in managing clients expectations and turnaround times by effectively communicating externally and internally. - Review investor documentation such as, but not limited to, subscription agreements, transfer agreements, and redemption agreements, and provide comments for any missing information within the corresponding HUB Workflow. - Maintain all investor documentation and Know Your Customer (KYC) documents on internal drives in an organized fashion. - Create and maintain investors Customer Relationship Management (CRM) data in systems. - Communicate to your management any escalations in a timely manner. - Demonstrate the ability to assist in posting documents on CorPro or 3rd party portals. - Assist in training new hires. - Participate and have the ability to provide relevant feedback in enhancements, testing, and projects. - Assist in reviewing and provide feedback to colleagues workflows. - Serve as a backup to team as needed. - Have the ability to handle complex clients with many nuances independently. - Able to process and complete workload with minimal assistance. - Ability to coordinate with DTCC/AIP platform to successfully complete the following tasks: creation and submission of Security General Profile to establish fund profile on AI, creation and submission of positions and activity files, and identify rejections and perform follow up

We are Alter Domus. Our name means The Other House and were a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever youre speaking to. And its your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,100 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative. Alter Domus clients include the worlds leading asset managers, lenders and asset owners. Were specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances whats possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services. Job Description - Demonstrate basic email etiquette. - Attend and complete all assigned trainings. - Attend and participate in relevant internal and external calls. - Process and index all pertinent emails accurately and efficiently. - Show ownership and ability to prioritize tasks, work on multiple assignments, and ensure assigned tasks are completed in a timely fashion. - Ensure company policies and procedures are followed and compliant with applicable governance. - Assist the department in mitigating the risks for errors. - Assist in managing clients expectations and turnaround times by effectively communicating externally and internally. - Review investor documentation such as, but not limited to, subscription agreements, transfer agreements, and redemption agreements, and provide comments for any missing information within the corresponding HUB Workflow. - Maintain all investor documentation and Know Your Customer (KYC) documents on internal drives in an organized fashion. - Create and maintain investors' Customer Relationship Management (CRM) data in systems. - Communicate to your management any escalations in a timely manner. - Demonstrate the ability to assist in posting documents on CorPro or 3rd party portals. - Assist in training new hires. - Participate and have the ability to provide relevant feedback in enhancements, testing, and projects. - Assist in reviewing and provide feedback to colleagues' workflows. - Serve as a backup to team as needed. - Have the ability to handle complex clients with many nuances independently. - Able to process and complete workload with minimal assistance. - Ability to coordinate with DTCC/AIP platform to successfully complete the following tasks: creation and submission of Security General Profile to establish fund profile on AI, creation and submission of positions and activity files, and identify rejections and perform follow up Mandatory Experience- Candidates should be from Private Equity transfer agency / investor relations background Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organization, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

Responsible for building a high performing team to ensure service levels are met, and to prioritize and adapt work to align with organizational goals . Champion continuous improvement initiatives, and support and adapt to changes in technology Required Candidate profile 6- 8 yrs exp in Capital market Investor Services. Providing day-to-day Investor services to both Fund Manager & the investors. Meeting the delivery of services to clients against a pre-agreed SLA