2.0 - 4.0 years

0 Lacs

gurugram, haryana, india

On-site

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The AirCover team is charged with ideating, building, launching, and managing the AirCover business inside of Airbnb. We have a huge responsibility to our community of Hosts and guests to be there when things don't go exactly as planned with their reservations. We have a lot of work to do in the coming years ...

Posted 1 week ago

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Fraud Investigator Airbnb

2.0 - 6.0 years

0 - 0 Lacs

all india, gurugram

On-site

As a member of the AirCover team at Airbnb, you will be a key player in safeguarding the integrity of the AirCover platform by identifying, investigating, and mitigating instances of fraudulent claims. Your role will involve conducting investigations, managing cases, and liaising with various departments to ensure fraudulent activities are addressed promptly and effectively. Key Responsibilities: - Conduct investigations of suspicious claims and activities on the platform. - Manage cases, determine validity, and resolutions based on internal policies. - Handle designated inboxes through inbound and outbound tickets/emails, outbound calls, and case work. - Contact providers and users to obtai...

Posted 1 week ago

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