912 Investigation Jobs - Page 34

Understand business needs of end user and manage expectations Translate Business needs into effective requirements Analyze current mode of operations (process, network, tools etc related) Propose future mode of operations, standard solutions and best fit for dedicated cases Support application and process teams to deploy FMO Create Low Level Design document and update the same Define Test cases / plan and acceptance criteria for solutions Carry out and / or provide support in System Integration Testing (SIT), interface testing with other Nokia tools and / or customer tool Provide support in User Acceptance Testing (UAT) and / or Operation Readiness Testing (ORT) Able to cover Nokia s Network operation processes: Alarm /Event management, Incident Management, Problem Management, Change Management, Asset and Configuration Management, Field Force Management, Service Level Management etc Able to cover Nokia s network operation tools: EMSs/NMSs (multi-vendor), Netcool, ITSM/Ticketing tool (BMC Remedy), Smart Services Delivery Platform (SSDP), Field Dispatch/ Work force Management (myWFM), insights (Reporting) etc Mandate Skill Set Major tool in scope: ARS/Remedy/ITSM Ticketing environment. The skill and competencies required are Major tool in scope: Remedy/Helix/ITSM Ticketing environment 3+ years of understanding of REMEDY s architecture, functionality, modules (IM, CM, PM, KM, CMDB etc) and workflows. 3+ years knowledge of Process Modeling: identify existing workflows, analyze gaps, define requirements, and create optimized workflows in Remedy Basic Level understanding of databases Integration and APIs: Have knowledge of system integration, such as web services, APIs (Application Programming Interfaces) and data formats (eg JSON or XML) Good and clear communication Ability to explain technical details in simple business language Primary language shall be English Roles and responsibilities. Create and Maintain Low Level Design document (LLD). As and when required, carry out a read out / explain LLD to all stakeholders (end user, application team etc) Create and maintain field mapping ticketing document (eg, values mapping, endpoints, payloads example, etc) between OneITSM and other interfacing tool/s Use Case Analysis: Identify the various scenarios and interactions between users and the ITSM system Test Plan document: Describe the testing approach and provide a detailed description of test scenarios to ensure the ITSM solution functions are working as intended Run the tests in SIT. Support tests in UAT and ORT Retry Mechanism Test: in case of integration failure Support onboarding of new projects / enhancement to existing projects Support in Incident troubleshooting, Investigation, Analysis, and its resolution Analyze the change requests with requestor, Create and agree specification for change requests, Coordinate the development of those changes, Testing of changes

Description: To ensure compliance with cGLP regulations by analysis and calibration of all aspects of Quality Control at the manufacturing site Essential Functions: To be responsible for Analysis and Calibrations of Quality Control Laboratory instruments. To be responsible for Receipt, verification, storage and issuance of laboratory chemicals and glassware. To be responsible for Preparations of volumetric solutions, test solutions, limit test solutions and indicator solutions. To be responsible for Maintaining of Good Laboratory Practices in lab. To be responsible for Checking regular cleanliness of laboratory. To be responsible for Management of all types of Standards. To be responsible for Receiving and maintenance of Chromatographic columns. To be responsible for Cleaning of Instruments. To be responsible for Receiving samples and In-warding them in the respective registers/LIMS. To be responsible for Preparation and execution of Protocols. To be responsible for Maintain the contact with vendor. To be responsible for Daily temperature monitoring of QC laboratory Additional Responsibilities: To be responsible for Investigation related to LIR, deviations, OOS and OOT. To be responsible for Initiation of Deviations, OOS, OOAL, CRN and CAPAs. To be responsible for Handling of Caliber e-LIMS Activities other than defined in the Job responsibility are to be done as per the requirement of HOD, by following HODs instruction and guidance.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Responsible for the day-to-day operations tasks. Enforcing company policies and procedures related to Access Management areas. Manage IAM Access Review - Plan, monitor and execute IAM Access Review campaigns, configuring and executing access review. Primarily focus and thoroughly involved in SailPoint configuration and Access Review of user s management. Maintain a balance between security and operational efficiency. Administer the IAM Daily by performing routine management tasks, address problems related to identity and access management promptly. Contribute to IAM Projects by actively participate in projects such as implementing new security measures or enhancing access control processes. Support and maintaining on the assurance activities for IAM essential processes. Actively participating in the daily coordination and remediation of all security incidents within the organization. Conducting regular security assessments to identify potential vulnerabilities. Work closely with Business Information Security Officer, and application teams to understand access requirements and align with the business needs. Overseeing the monitoring, investigating, and reporting of security-related events. Ability to work individually and as part of a team. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

FLEET Management Limited Our 30-year journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600 diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Incident Vetting Management : Responsible for communication, promotion and implementation of companys health, safety, environment and quality policy on board the vessels. To carry out Incident investigation, root cause analysis and recommend corrective actions which can be translated into workable solutions and writing reports for Dry Bulk Vessels (Cat A, B and C, only). To carry out efficiency analysis of recommended long term corrective actions to determine trends in incident occurrences. To engage with external Dry Bulk Stakeholders such as BHP, Rio Tinto, FMG, Terminals and RightShip etc., for queries on adverse feedback or incident investigations or closure submissions for inspections carried out by such stakeholders. To liaise with RightShip inspections team and technical teams for Inspection bookings. To maintain records on PARIS for all incident related data for Dry Bulk vessels (Cat A, B and C, only) globally onboard company vessels. To maintain records on PARIS for all Dry Vetting related data globally, such as RightShip inspections, and closures. To assist with the preparation of circulars / bulletins / safety alerts related to Global Dry Vetting and Incident Investigation cell. To attend vessels, if needed, for the purpose of carrying out incident investigations from time to time. To assist in Office audits / BMSA preparations within the scope of Global Dry Vetting Incident investigation cell. To carry out shipboard and shore-based training in matters pertaining to Global Dry Bulk Vetting and Incident investigations. To carry out any other tasks that may be assigned from time to time, in order to support the Global Dry Vetting Incident Investigation department. To develop, maintain and implement Global Dry Vetting and Investigation cell content. Regulatory/Legislative Statutory Compliance : 100% compliance with International Maritime Organisation (IMO), Flag State and Port State rules and regulations Financial Management : Work closely with DGM Global Dry Vetting and Incident Investigation, Technical staff, purchasing and finance controllers to ensure that vessel related expenses for the Global Dry Vetting department is within the agreed variables/targets Quality Continuous Improvement Demonstrates a complete understanding of the Safety QMS policies procedures and ensures that the on-shore and off-shore employees operate at the same level of understanding and awareness Scan the environment and recommend improvement in processes to enhance productivity and efficiency in the system Drive implementation of approved Continuous Improvement projects in collaboration with the Global Dry Vetting Incident Investigation team. Quality Continuous Improvement : Demonstrates a complete understanding of the Safety QMS policies procedures and ensures that the on-shore and off-shore employees operate at the same level of understanding and awareness Scan the environment and recommend improvement in processes to enhance productivity and efficiency in the system Drive implementation of approved Continuous Improvement projects in collaboration with the Global Dry Vetting Incident Investigation team. Health, Safety and Environment Compliance : Responsible for creating and sustaining a positive safety culture on-board all vessels under engagement. Ensures a safe compliant working environment is provided to all off-shore employees by demonstrating a complete and accurate understanding of the health safety policies and practices of the organisation Responsible for corrective action being implemented to remedy safety hazards or risks and restore a safe working environment on board vessels. Escalate to Manager in the event of the hazards/risks exceeding authority limits provided in the role Owns and responsible for delivery of training to off-shore employees during site or vessel visits within the purview of Global Dry Vetting and Incident investigation cell. People and Leadership Management Articulates clear and specific goals for employees on board vessels under engagement. Lead, coach, engage, motivate, mentor employees to develop their strengths and build their capabilities as per their defined roles and personal goals Ensure development plans are in place for all offshore team members and it is followed up closely to ensure completion Responsible for continuous performance discussions with direct reporting Manager to drive learning and self-improvement Manage and maintain the talent pool, when entrusted, by engaging top performers and taking definitive action on bottom performers. .

MAIN PURPOSE OF ROLE Experienced professional individual contributor that works under limited supervision. Applies subject matter knowledge in the area of Medical Affairs. Requires capacity to apply skills/knowledge within the context of specific needs or requirements. MAIN RESPONSIBILITIES As the Experienced professional in the Medical Affairs Sub-Function, possesses well developed skills in overseeing the direction, planning, execution, clinical trials/research and the data collection activities. Contributes to implementation of clinical protocols, and facilitates completion of final reports. Recruits clinical investigators and negotiates study design and costs. Responsible for directing human clinical trials, phases III & IV for company products under development. Participates in adverse event reporting and safety responsibilities monitoring. Coordinates and provides reporting information for reports submitted to the regulatory agencies. Monitors adherence to protocols and determines study completion. Coordinates and oversees investigator initiations and group studies. May participate in adverse event reporting and safety responsibilities monitoring. May act as consultant/liaison with other corporations when working under licensing agreements. QUALIFICATIONS Education Associates Degree ( 13 years) Experience/Background Minimum 1 year JOB FAMILY: Medical & Scientific Affairs LOCATION: India > Kolkata : Garg House, 11, A/1D t SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Position Overview: We are looking for a highly skilled and detail-oriented Fraud Analyst to join our client's team in the banking industry. In this role, you will be responsible for identifying and preventing fraudulent activity within the banks operations and systems. You will play a crucial part in ensuring the safety and integrity of financial transactions, while complying with industry regulations. Key Responsibilities: Investigate suspected fraudulent activity using a variety of tools and investigative techniques. Analyze transaction data, account activity, and trends to identify suspicious patterns that could indicate fraud. Collaborate with internal departments, law enforcement agencies, and external partners to prevent and resolve fraud-related issues. Develop and implement effective fraud prevention strategies and procedures to minimize risk exposure. Ensure adherence to financial regulations and industry standards related to fraud detection, prevention, and dispute handling. Review and manage chargebacks, disputes, and fraud claims to ensure timely resolution and mitigate financial losses. Prepare and file Suspicious Activity Reports (SARs) as per regulatory requirements. Requirements: Minimum 6 months of experience in fraud detection, investigation, or financial dispute handling, with a strong understanding of transaction monitoring and fraud prevention. Knowledge of Anti-Money Laundering (AML), account takeover, card fraud, check fraud, and chargebacks. Strong analytical and problem-solving skills with an attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Excellent communication, interpersonal, and negotiation skills. Familiarity with financial regulations and industry standards related to fraud prevention and detection. Mandatory Key Skills fraud detection,investigation,financial dispute handling,transaction monitoring,fraud prevention,Anti-Money Laundering,account takeover,card fraud,check fraud,chargebacks,financial regulations*

Join us as a Markets Data Management Analyst We're looking for a creative and analytical individual to look for innovative ways to improve our processes As a Markets Data Management Analyst, we ll expect you to act as a point of contact for queries, requests and the facilitation of on-boarding and trade execution for clients You'll be working in partnership with internal and external stakeholders, allowing you to hone your communication skills and gain great exposure for your work We're offering this role at senior analyst level What you'll do You'll be supporting the static setup and maintenance of client and standard settlement instructions, which will facilitate the on-boarding, off-boarding and in-life cycle events of our customers. We ll look to you to make sure that your stakeholders fully understand the global reference data strategy and agenda. And you'll be managing the expectations of internal support functions with insight into client requirements and the development of business. Your responsibilities will include: Maintaining an understanding of front-to-back client life cycle Suggesting areas of improvement for daily processing and escalating these appropriately Formulating plans, that are delivered in-line with agreed risk, cost and time requirements Acting as a point of contact for static data queries and requests Driving the development, implementation and regular review of policies and procedures including AML, know your customer and suitability, ensuring colleagues have adequate awareness and training The skills you'll need We'll expect you to have experience in the financial services industry, with a specialist in reference data, client on-boarding or client exits. You'll need to have excellent analytical skills, with a structured and methodical approach when investigating data issues. Crucially, you ll have the ability to thrive in a fast-paced and rapidly evolving and changing environment. You'll also need: Experience of analyzing and diagnosing issues and taking ownership of them Excellent communication and presentation skills Strong interpersonal skills with the ability to build, maintain and enhance relationships at all levels Good Microsoft Office Excel, Word and PowerPoint skills

Roles and Responsibilities Conduct quality control tests on raw materials, intermediates, and finished products using techniques such as HPLC, GC, FP, IP, Stability studies. Ensure compliance with cGMP guidelines and maintain accurate records of testing results. Investigate market complaints and perform microbiological analysis to identify root causes. Develop and implement quality assurance procedures for OSD formulations. Collaborate with cross-functional teams to resolve issues related to dissolution testing.

Join us as a Markets Data Management Analyst We're looking for a creative and analytical individual to look for innovative ways to improve our processes As a Markets Data Management Analyst, we ll expect you to act as a point of contact for queries, requests and the facilitation of on-boarding and trade execution for clients You'll be working in partnership with internal and external stakeholders, allowing you to hone your communication skills and gain great exposure for your work We're offering this role at senior analyst level What you'll do You'll be supporting the static setup and maintenance of client and standard settlement instructions, which will facilitate the on-boarding, off-boarding and in-life cycle events of our customers. We ll look to you to make sure that your stakeholders fully understand the global reference data strategy and agenda. And you'll be managing the expectations of internal support functions with insight into client requirements and the development of business. Your responsibilities will include: Maintaining an understanding of front-to-back client life cycle Suggesting areas of improvement for daily processing and escalating these appropriately Formulating plans, that are delivered in-line with agreed risk, cost and time requirements Acting as a point of contact for static data queries and requests Driving the development, implementation and regular review of policies and procedures including AML, know your customer and suitability, ensuring colleagues have adequate awareness and training The skills you'll need We'll expect you to have experience in the financial services industry, with a specialist in reference data, client on-boarding or client exits. You'll need to have excellent analytical skills, with a structured and methodical approach when investigating data issues. Crucially, you ll have the ability to thrive in a fast-paced and rapidly evolving and changing environment. You'll also need: Experience of analyzing and diagnosing issues and taking ownership of them Excellent communication and presentation skills Strong interpersonal skills with the ability to build, maintain and enhance relationships at all levels Good Microsoft Office Excel, Word and PowerPoint skills

Health Investigator Field Investigator Claim Investigator Medical Claim Investigator

Role & responsibilities 1. To ensure GMP compliance on shop floor. 2. To follow SOPS and policies and perform tasks as per the SOP. 3. To perform investigation along with CFT to identify the root cause. 4. To participate in the preparation and review of investigation report for OOS, OOT, product quality complaints and unplanned deviations related to manufacturing. 5. To initiate change controls, planned deviations and unplanned deviations related to production department. 6. To provide the awareness training and SOP related trainings to concern personnel. 7. To develop skills in subordinates by motivation and on the job training. 8. To coordinate with internal and external auditor along with CFT. 9. Drafting of investigation for OOS, OOT, product quality complaints and unplanned deviations related to manufacturing. To prepare review and timely compliance of audit related observations of production department . Preferred candidate profile B.Pharma / M.Pharma candidate having regulatory exposure of handling QMS systems in pharma industry and sound knowledge technical knowledge as well as good communication skills. candidate must possess 5 to 10 yrs experience in handling QMS process and must have worked in the past in Quality/Manufacturing function.

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | HPN R and S Expert - Level 3 Support Technology | Nexus Switch Expert - Level 3 Support Technology | Firepower Firewall Expert - Level 3 Support Technology | Palo Alto Firewall Expert - Level 3 Support Technology | Checkpoint Firewall Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - F5 Certified Solutions Expert / CCIE Security / CCIE Wireless / ZTCA / ACCX / CCIE Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Juniper R and S Administrator - Level 2 Support Technology | Sophos Administrator - Level 2 Support Technology | Sonicwall Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Cisco VoIP PABX Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | CCNA Collab / ACSS / VoIP Certification Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Investigate root causes of detractor feedback daily and meet defined investigation targets. Conduct follow-up calls with customers to confirm resolution of closed DSAT (dissatisfaction) complaints. Ensure timely closure of DSAT tickets from the previous month and maintain a closure rate of over 95%. Process KPIs Maintain 100% SLA compliance for case handling within prescribed timelines. Provide Root Cause Analysis (RCA) for DSAT tickets, ensuring RCA is completed for all applicable cases. Follow up on aged tickets weekly and ensure each receives a minimum of one update per week. Customer KPI Contribute to achieving the CSAT (Customer Satisfaction) score target ( 4.85) through accurate updates and effective resolution practices. Compliance KPIs Adhere to the schedule, with over 90% compliance on presence and shift timing. Ensure proper documentation of call outcomes based on audit sampling. Avoid audit observations through compliance with quality and communication standards.

o Drive for Results and Problem-Solving attitude. o Strong verbal, written, and statistical skills. o Ability to work efficiently with an attention to detail in investigations, analysis, and writing. o High level of professionalism, self-motivation, and sense of urgency. o Willing to work outside official working hours when required. o Takes responsibility for their own professional learning and development. Experience: o Graduation / Post-graduation in any discipline or equivalent. o 2 years?? related experience, with a minimum of 1 years?? experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications. o Proven ability to analyze large amounts of data in order to report critical information Job Description: o The field investigator ensures effective planning, implementation, monitoring and follow-up of the task allocated o Inspecting relevant sites to ascertain the appropriateness of contemporary conditions. o Conferring with project beneficiaries and support staff to evaluate uptake, pitfalls, and areas necessitating expansion. o Ability to procure, house, and inspect high-quality data independently. o Encourage the on-going review of the clients investigations and assist in bringing investigations to successful conclusions. Academic Qualification: Should be open to trave

"Please note that this job role is a seasonal role (FTC) for 12 months on the payroll of Amazon." Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team. Candidates will be responsible for a wide range of duties related to the investigation and elimination of ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment. The Investigation Specialist position relies on excellent judgment to plan and accomplish goals and will work under limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. The Investigation Specialist will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. This includes, but is not limited to: Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets. Ensure high quality decision by applying Buyer Abuse prevention standard operational procedures Identify known abuse patterns, discover new modus operandi trends and take actions to minimize risks. Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions. Take appropriate actions to identify and help minimize Amazon s financial, legal and reputational risk Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations. Communicate via email to internal customers and financial institutions to make informed decisions about risk. Additional Information: Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational) Weekly Off: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off. - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability to work independently and make complex investigation decisions with little to no guidance - Excellent problem-solving skills - Demonstrated ability to analyze problems logically - Self-disciplined, diligent, proactive and detail oriented - Strong time management and organizational skills - Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent - Excellent ability to determine situational needs and provide appropriate solutions

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify and build trust of our customers and sellers. We re looking for Investigators to evaluate transactions and safeguard Amazons global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. The teams schedule is organized in shifts and weekends to accommodate Amazon s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. As part of your role, you will have the opportunity to: * Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer s, or merchants. * Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk. * Maintain Amazons site quality by enforcing Amazons Policy Guidelines. * Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution. * Participate in other special projects/assignments and Partner with appropriate business teams as necessary. * Consistently achieve/exceed weekly productivity and quality standards. About the team The Customer Trust and Partner Support (CTPS) team aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. - * Proficiency in English with an ability to compose grammatically correct, concise and accurate written responses. - - * Experience working with Microsoft Office including Outlook, Word and Excel.ny - - * Previous work experience in a customer service/retail environment. - - * Knowledge of or experience in a fraud/risk management environment. - - * Experience in insurance, finance, data analysis, research, translation or training. - - * Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority. - - * Self-disciplined, diligent, proactive and detail oriented. - - * Excellent problem-solving skills. - - * Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.

Job description Role QMS Analyst Responsibilities : Assurance/Management (Pharma or Biotech industry) Notice Period: Immediate joiners only We are looking for a QMS professional to assist in drafting investigation reports and supporting quality management processes within the pharmaceutical industry. If you have hands-on experience with Change Controls, CAPAs, and QMS documentation, this role is perfect for you! Key Responsibilities: Write/re-write Investigation reports and participate in root cause analysis specific to Engineering QMS events/incidents/deviations. Support the QA/QMS Leads in daily operations and quality management tasks. Assist in creating, reviewing, analyzing, and closing QMS records (Change controls, CAPAs, documentation). Track, follow up, and report on the status of QMS records. Collaborate with technical SMEs to gather necessary information for drafting investigation reports. Experience & Skills Required : 1-3 years of experience in quality assurance or quality management within the pharmaceutical or biotech industry. Extensive experience drafting Investigation reports for Engineering QMS events/deviations/incidents. Familiarity with Quality Management Systems (QMS), Change Controls, CAPAs, and related processes. Awareness of regulatory requirements (FDA, EMA) and industry standards (ISO 9001, ICH Q10). Understanding of GxP (Good Manufacturing Practices, Good Laboratory Practices, Good Clinical Practices). Strong written and verbal communication skills. Education & Training : Bachelors degree in Biotechnology, Pharmacy, Computer Science, Life Sciences, or a related field. Why Join? Grow your career in the thriving pharma/biotech industry. Gain valuable experience in quality management and regulatory compliance Industry Type: Pharmaceutical & Life Sciences Employment Type: Full Time, Permanent Education UG: Any Graduate Key Skills CAPA, Change Control, QMS, Investigation. Deviation. GxP

Evaluate potential product quality complaints and initiate applicable records and actions within proper Quality System. Own and process quality complaint as per applicable procedures. Determine, facilitate and/or approves reportability assessments and decisions based on applicable procedures. Author and submit applicable regulatory reports (MDR, MIR, etc.) to competent authorities when deemed required. Monitor the status and progression of complaints under investigation and initiate actions to facilitate its resolution and closure. Review and approve the results of Engineering, Manufacturing, Quality, Service and/or Supplier evaluations and investigations of complaints. Performs queries to provide complaint data and ad hoc trend analysis on reported product problems/complaints to drive continuous improvements within the department and organization. Performs other duties as needed and assigned.

Investigation Spclst I are expert communicators and problem solvers obsessed with Customer success. They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Customer s behalf. They take full ownership of their functional issues and offer high quality solutions and they are the champion for proactive improvements. The Sr. Investigation Specialists are technically competent, self-motivated individuals with the objective to deliver sustainable results that improve the customer experience. Ideal applicants will have experience in ResQ investigations. All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision. The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts. 1. Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs 2. Provide support as and when required for overtime, deep dives, mentoring new batches, Kaizen, escalations and cross training 3. Ensure compliance with procedures and SLAs while achieving quality and performance metrics (Meet or exceed all Goals). Work on the Core queues and willing to switch between different functions as per business requirement. 4. Continuously monitor all queues for both new and resolved items identifying where any misses may have occurred. 5. Work on projects that design/improve tools or processes by testing and/or develops recommendations for management 6. Communicate effectively both in verbal and written form on all investigative matters 7. Execute key team priorities and assists teammates with execution 8. Support new hires or focus group investigators in the team to help them meet require performance standards 1. Minimum 18 months of Investigations experience (FTC + FTE time combined) 2. Strong written and verbal communication skills including the ability to comfortably engage with internal and external customers 3. Leverages team knowledge across several specialty areas to help resolve recurring customer issues 4. Demonstrates the ability to self-manage on priority tasks and objectives 5. Have the ability to research complex use cases that involves multiple customer contacts, determining the root cause(s) for the issue and ability to track resolution of process improvement initiatives owned by other teams as a result of your proposals 6. Fast learner who seeks out and generously shares best practices SEPO Investigation Spclst I are expert communicators and problem solvers obsessed with Customer success. They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Customer s behalf. They take full ownership of their functional issues and offer high quality solutions and they are the champion for proactive improvements. The Sr. Investigation Specialists are technically competent, self-motivated individuals with the objective to deliver sustainable results that improve the customer experience. Ideal applicants will have experience in REsQ investigations. All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision. The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts.

Looking for someone to identify, investigate & reduce circulation of counterfeit cigarettes by using estd. sales & distribution network as a sales representative. Should know source/channel through which counterfeits enter market. Required Candidate profile Should have promoted & sold cigarettes to retail & wholesale clients. Ability to gather info. from existing contacts about counterfeit cigarettes. Ability to recognize counterfeit packaging & labeling

Responsibilities: Day to day engaging with the stakeholders of the company and understanding business requirements Presenting project status to managers, relevant stakeholders on weekly basis End to end project management/product development & deployments Understand the business goals & process, work on functional and non-functional requirements Work on scoping, preparing wireframes, use cases, FTC & BRD Working with partners for the launch of new product or upgrade of existing products Work on UAT testing and review QA / UAT functional test cases Sharing every month priority list of calls to relevant Internal stakeholders & IT team Investigating issues, working on production issues End to end tracking of projects / CR / blockers Working on QC data as and when shared and share reports at agreed frequency System enhancements & developments (Opus, Maximus, other portals, website, Apps) Resolution of system issues / bugs across all processes MIS for all the processes for weekly/daily TAT, deficiency, productivity Process quality / accuracy for BRD preparation and FTCs Requirements: 2+ years experience as Business Analyst in Property Insurance line of business Solid understanding of the insurance industry, including regulations, products, and processes Strong analytical skills to interpret requirements and propose effective solutions Good communication skills are a must. Education: Bachelors Degree, computer science or related field Location Work from office (Viman Nagar, Pune)

Developing & implementing safety policies Ensuring the safety compliance standards Monitoring safety regulations Collaborating with cross-functional teams Establishing & maintaining effective communication channels with external organizations

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Security Manager, located on-site with a specific client, will oversee the client’s corporate security department, including but not limited to, guard force operations, physical security, corporate security policies, programs, and training. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Oversee all aspects of the client's corporate security department, including guardforce operations, physical security, processes, policies, programs, and training. Collaborate with client stakeholders and executives to understand security and regulatory compliance requirements and align them with ongoing security projects. Inspect and assess risks to ensure adequate coverage for client sites, making recommendations for solutions when needed. Interface with physical security technology providers to develop integrated risk mitigation solutions, such as access control systems and CCTV systems. Manage scheduling and staffing of security personnel, including approving overtime hours. Review and audit billing for baseline and service request hours, taking corrective actions as necessary. Conduct regular inspections of security posts to ensure compliance, housekeeping, and emergency call listings. Ensure proper inspection and maintenance of fire and emergency equipment. Continuously monitor and protect facility, personnel, and information systems. Evaluate security incidents and recommend corrective actions, including incidents involving outside vendors. Coordinate and execute security incident response planning. Establish and monitor security standards for new applications or technologies. Develop and champion Security Awareness and Workplace Violence programs. Respond to client requests for security and investigation services, coordinating and completing tasks as required. Assess security impacts of environmental changes and present findings to management. Collaborate with Human Resources to handle potential hostile terminations. All other duties, as assigned. Qualifications Associate’s degree with Six years of progressively responsible security and safety program management experience. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives. Project management skills. Excellent verbal, written, and presentation skills. Able to interact effectively at all levels and across diverse cultures. Able to assist in facilitating progressive change. Serve as an effective team leader. Able to identify and adapt quickly to emerging situations. Strategic thinker and analytical ability. Results-oriented and client focused. Computer skills: Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.