426 Intune Jobs - Page 7

Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. Business-level proficiency in both Korean and English to facilitate communication with global and domestic stakeholders. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

Looking for a Workstation Service Owner to manage and optimize workstation services within our Unified Endpoint Management (UEM) team. Lead a team, drive innovation, and ensure efficient, secure, and user-friendly workstations for the company. Required Candidate profile Degree in Information Technology, Computer Science Managing workstation services within an IT environment. Strong Unified Endpoint Management principles Microsoft Intune and Entra ID, Android, IOS

Service Owner / Delivery Manager Print job tracking, print auditing tools & secure print release. Ricoh Streamline, Secure Printing, HP Print Management, Canon, Kyocera, Xerox , SAP & label printing awareness (Intune), SCCM, or VMware Workspace ONE. Required Candidate profile Service Owner or Service Delivery Manager SNMP, IPP, LPD/LPR, and AirPrint. MDM and EMM remote printing support. ServiceNow, Splunk, ITSM tools for incident management.

Role & responsibilities Triaging Australia based customer requests or issues raised via ServiceNow, mails or calls and advise the user via chat or phone in a timely and professional manner. Diagnose and troubleshoot technical problems, providing clear and concise solutions. Perform regular system health checks, user ID maintenance, system performance tuning, capacity planning. Escalate complex issues to the appropriate department or personnel when necessary. Document customer interactions, including details of inquiries, complaints, and actions taken in ServiceNow. Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Maintain up-to-date knowledge of the companies products, services, and support policies. Collaborate with other team members to achieve overall customer request resolution. Ensure IT operation processes comply with company policy requirements. Demonstrate ability to work independently with minimal supervision while also being a proactive team player and team lead. Assist in developing and implementing Knowledge Articles and procedures to enhance operational efficiency. Manage and mentor junior IT staff, providing guidance and support to ensure their professional development and effective performance. Preferred candidate profile Proven experience in a technical support role, preferably in a chat and phone support environment. Strong analytical and technical troubleshooting skills and the ability to diagnose and resolve technical issues. High level of experience with ServiceNow, Intune Administrator, Windows Operating System, Networking, Active Directory Excellent verbal and written communication skills (English). Willingness to learn and adapt to new technologies and methodologies. Ability to handle multiple tasks and prioritize effectively. Audit the quality of updates for the tickets handled by team and SLA adherence. Assist in upgrading/migrating systems and software to ensure secure, reliable, and stable operation of the end-user computing environment. Customer-focused attitude with a commitment to providing exceptional service. Graduation in Information Technology or equivalent; additional technical certifications in Windows are plus. Technical Skills Operating Systems: Proficiency in Windows operating systems, installation and upgrades, and troubleshooting. Networking: Understanding of Basic networking concepts like WAN, LAN, Wi-Fi, DNS, Firewall and troubleshooting the issues related to network. Hardware: Experience with computer and Laptop hardware components, including installation, configuration, and troubleshooting. Cloud Services: Understanding of cloud computing services such as Cloud Printing, Azure administration. Security: Awareness of cybersecurity principles and practices, including vulnerabilities and their remediation. Technical Support Tools: Working knowledge of MS Teams, Azure Tools, Office365 Suits, SharePoint and TeamViewer for remote support. Knowledge of ServiceNow and ability to manage and update requests efficiently.

Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Hi All Greeting from Tekskills india pvt ltd Job Description: Application packaging Experience: 3-6 years Location : Bangalore Notice Period : Immediate OMEGA Engineering Coc Job Summary : We are seeking a person who has experience with Application Packaging, deployment or as Application Owner. Summary: Application Management Team in Daimler Truck is responsible for governance and Architecture of Application Package Lifecycle for all Windows Client Applications. We are looking for people who can collaborate with multiple teams and take up responsibilities of Application lifecycle management. The ideal candidate should have: 1. Total experience in range of 3-6 years in Workplace Services. 2. Should have a graduate degree. 3. Experience working in Digital Workplace technologies)- Application Packaging, Application Rollout/Software Distribution using Intune, Application Ownership, Software Updates, Application licensing, Application vendor coordination. 4. Knowledge of Application management via Ivanti. 5. Understanding of M365 family and cloud native platform (Intune, Azure AD ). 6. Knowledge of Application lifecycle followed for Windows 10/Windows 11. 7. Understanding of Application licenses. 8. Good at collaboration and working with cross functional teams. 9. Able to navigate through processes and meet the results working proactively.

Role & responsibilities Intune L3 Administrator Mandatory Skills: Intune, JAMF Pro, Ivanti Skills to Evaluate: Intune, JAMFPRO, Ivanti Experience: 6 to 8 Years Location: Bengaluru Job Description: Intune L3 Administrator (with Ivanti & JAMF Pro Experience) 6+ years of experience in endpoint management, specializing in Intune (Microsoft Endpoint Manager) . Hands-on experience with Windows Autopilot, compliance policies, and MDM configurations . Strong expertise in Jamf Pro for macOS device management and Intune integration . Experience with Ivanti Endpoint Manager (EPM) for Windows endpoint security and patch management . This position requires working night shifts to ensure smooth operations and support business continuity during off-hours. This is a fully remote working. Scripting skills (PowerShell, Bash, or Python) for automation and troubleshooting. Education Qualificaiton: Education: Bachelors degree in computer science, Information Technology, or a related field. Share your resumes on Sakunthalaa@valorcrest.in

Job description Shadowcast India is seeking a Microsoft 365 Support Engineer to deliver high-quality technical support for our financial services clients across the US, UK, and Europe. This is a hands-on, client-facing role that involves supporting Microsoft 365 environments, troubleshooting user devices, and resolving core network and connectivity issues. You will work within a global support team to ensure system stability, security compliance, SLA adherence, and customer satisfaction across multiple client environments. Role & responsibilities: Microsoft 365 Administration & Support Manage and support Microsoft 365 environments including Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID (Azure AD). Administer tenant-wide policies: MFA, Conditional Access, DLP, Compliance, and Information Protection. Lead Microsoft 365 projects: hybrid setups, tenant consolidations, migrations, and third-party integrations. Automate tasks and perform advanced troubleshooting using PowerShell. Provide Tier 3 support for escalated issues like mail routing failures, Teams meeting errors, and licensing anomalies. Design and implement Intune-based security baselines, compliance policies, and Autopilot deployments. Collaborate with clients to align Microsoft 365 solutions with business and regulatory requirements. PC & Endpoint Troubleshooting Troubleshoot advanced Windows OS issues including GPO conflicts, registry errors, and driver failures. Optimize user experience by diagnosing performance degradation (slow boot, freezing apps, etc.). Provide remediation support for malware/virus alerts using Microsoft Defender or equivalent tools. Install and manage third-party software across user fleets. Basic proficiency in Hyper-V or VMware for testing and triaging virtualized environments. Networking & Connectivity Support Solid understanding of DNS, including its role in name resolution and internet connectivity Basic understanding of NAT concepts, including the role of port forwarding, PAT (Port Address Translation) Knowledge of IPv4 and IPv6 addressing Troubleshoot advanced network issues involving VPN, DNS, DHCP, IP addressing, VLAN, and firewall settings. Validate firewall/proxy settings that may interfere with cloud service access. Escalate LAN/WAN issues and maintain visibility into connectivity SLAs. Support secure access designs including Zero Trust and network segmentation policies. Documentation & Governance Maintain high-quality technical documentation for client-specific configurations, policies, and projects. Contribute to security governance by supporting ISO27001-aligned operational practices. Create training material or internal KB articles for onboarding and Tier 1/Tier 2 team enablement. Monitoring & Compliance Monitor Microsoft 365 portals and tools for proactive issue resolution. Ensure M365 usage aligns with internal and external compliance regulations. Support audit readiness and security posture assessments. Preferred Skills: 6+ years of hands-on Microsoft 365 experience in a helpdesk, support, or MSP environment Proficient in Exchange Online, Teams, SharePoint, OneDrive, Intune, and Azure AD administration In-depth understanding of TCP/IP, VPN, DNS, DHCP, VLANs, and firewalls. Strong scripting ability using PowerShell for automation and diagnostics. Familiarity with Microsoft Secure Score, Defender for Endpoint, and Compliance Manager. Excellent client interaction, documentation, and escalation management skills. Excellent spoken and written English, with the ability to communicate technical topics to non-technical users. Ability to lead and resolve complex escalations independently. Structured, proactive, and customer-focused approach to technical delivery. Certification: Microsoft 365 Certified: Enterprise Administrator Expert (preferred) Microsoft Certified: Security, Compliance, and Identity Fundamentals (preferred) Work Schedule: Work Days: Monday to Friday Work Duration: 8 hours/day Alignment: UK business hours (GMT OctMar, BST MarOct) Shift Window (IST): 11:30 AM 11:00 PM, staggered shifts to ensure full coverage Time Off: Generous holidays aligned with international client calendars Compliance & Security: Due to the regulated nature of our clients in financial services, all staff are required to adhere to strict data protection, cybersecurity, and client-specific compliance protocols, including GDPR and ISO 27001 standards.

Shadowcast India is seeking a Microsoft 365 Support Engineer to deliver high-quality technical support for our financial services clients across the US, UK, and Europe. This is a hands-on, client-facing role that involves supporting Microsoft 365 environments, troubleshooting user devices, and resolving core network and connectivity issues. You will work within a global support team to ensure system stability, security compliance, SLA adherence, and customer satisfaction across multiple client environments. Role & responsibilities: Microsoft 365 Administration & User Support Administer and support Microsoft 365 applications including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID (Azure AD). Manage user accounts, license assignments, MFA, Conditional Access, and security compliance settings. Support mailbox migrations, Teams configurations, and rollout of Microsoft 365 updates and features. Troubleshoot issues related to Outlook connectivity, Teams meetings, OneDrive sync errors, and SharePoint access problems. Train end-users on new tools, best practices, and system changes to increase productivity and adoption. Configure and manage device enrollment via Intune and Autopilot for policy compliance and standardisation. Maintain clear and consistent documentation on onboarding, Microsoft 365 updates, configuration standards, and client-specific workflows. PC & Endpoint Troubleshooting Provide support for Windows PCs and laptops, including issues related to system performance (slow boot, freezing apps, etc.). Resolve user-side issues related to Group Policies (GPO), registry conflicts, or driver failures. Assist with installation and configuration of third-party apps and internal tools. Respond to virus/malware alerts using Microsoft Defender or similar tools and follow remediation protocols. Basic exposure to Hyper-V or VMware to test or triage issues on virtual machines when needed. Basic Networking & Connectivity Support Solid understanding of Domain Name System (DNS), including its role in name resolution and internet connectivity. Diagnose and resolve basic network issues: DNS failures, DHCP conflicts, IP misconfiguration, and proxy/firewall blocks. Basic understanding of NAT concepts, including the role of port forwarding, PAT (Port Address Translation) Knowledge of IPv4 and IPv6 addressing Support VPN connectivity issues including failed logins, session drops, and client configuration. Collaborate with senior engineers or external vendors to escalate LAN/WAN issues or performance bottlenecks. Basic understanding of VLANs, routing, subnetting, and NAT behavior in remote troubleshooting contexts. Awareness of Zero Trust principles and network security practices, with a willingness to grow in this area. Documentation & Knowledge Sharing Create and maintain support documentation and internal knowledge base articles for recurring issues and standard processes. Contribute to the internal SOPs and technical runbooks to improve team efficiency and continuity. Monitoring & Security Awareness Monitor alerts and insights from the Microsoft 365 Admin Center and Microsoft Defender portals. Assist in implementing and supporting policies for email security, data loss prevention (DLP), and Conditional Access as part of secure-by-design environments. Preferred Skills: 3-5 years of hands-on Microsoft 365 experience in a helpdesk, support, or MSP environment Proficient in Exchange Online, Teams, SharePoint, OneDrive, Intune, and Azure AD administration Basic to intermediate networking knowledge (OSI model, TCP/IP, DNS/DHCP, VPN) Ability to run PowerShell scripts for user management, license assignment, and configuration checks Experience supporting remote users via phone, email, and remote desktop tools with professionalism and clarity Excellent spoken and written English, with the ability to communicate technical topics to non-technical users. Certification: - Microsoft 365 Certified: Enterprise Administrator Expert (preferred) Work Schedule Work Days: Monday to Friday Work Duration: 8 hours/day Alignment: UK business hours (GMT OctMar, BST MarOct) Shift Window (IST): 11:30 AM 11:00 PM, staggered shifts to ensure full coverage Time Off: Generous holidays aligned with international client calendars Compliance & Security Due to the regulated nature of our clients in financial services, all staff are required to adhere to strict data protection, cybersecurity, and client-specific compliance protocols, including GDPR and ISO 27001 standards.

Hi Folks, We are having an excellent job opportunity to work with one of the MNC client based out of Bangalore/Pune. Please find below the Job Description: Strong Application packaging, understands application remediation end to end process Intune and SCCM Interested candidates, Please revert with below details on dhruvil.patel@reynasolutions.com Current company: Notice Period: Can Join In: Current CTC: Expected CTC: Any offers: Current Location:

Schedule: Rotational Intro: We are seeking a skilled IT professional with expertise in Endpoint Management, Active Directory, and Microsoft Entra ID Group Management to join our team. The ideal candidate will have strong experience with SCCM, Intune, and Windows OS patching, alongside a solid understanding of security fundamentals and VDI environments. If you have a proactive approach to support and troubleshooting and are looking for an opportunity to contribute to a dynamic, forward-thinking IT team, wed love to connect. Some of the things youll be doing: Provide T2 support and lead P1/P2 triage efforts, diagnosing and resolving critical issues in a timely and efficient manner. Monitor system performance, anticipate potential issues, and resolve problems proactively to minimize downtime and ensure smooth operations. Oversee the installation, updates, and management of third-party applications across endpoints to ensure compatibility and security. Create and maintain detailed documentation for systems, configurations, and processes to ensure knowledge sharing and smooth troubleshooting. Work closely with other IT teams, including Security, Network, and Application Support, to ensure alignment on endpoint management goals and requirements. Act as a key point of contact for end-user support, providing clear communication and assistance on technical issues related to endpoints and IT systems. What technical skills, experience, and qualifications do you need?: Bachelor's degree in computer science, information technology, or a related field (or equivalent experience). 8+ yrs of relevant experience. Expertise in managing user access, security groups, and policies in Active Directory and Microsoft Entra ID environments. Strong experience with Autopilot and SCCM for provisioning and managing endpoints in an enterprise environment. Ability to create, manage, and troubleshoot Group Policies to enforce company-wide IT policies and security configurations. Proficient in managing and deploying Windows OS patches, ensuring systems are secure and up to date. Expertise with SCCM , Intune , 1E , and other endpoint management tools to deploy, monitor, and maintain devices. Proficiency in PowerShell scripting to automate tasks, manage configurations, and improve operational efficiency. Strong understanding of networking protocols, security best practices, and how they apply to endpoint management and protection. Experience with managing and securing mobile devices using MDM/MAM solutions.

Role & responsibilities Perform troubleshooting and resolution of advanced technical problems handed off from lower-level support teams. Provide innovative technical solutions to unique and challenging problems within a large enterprise. Implement advanced technical solutions as designed and handed off from engineering teams. After-hours work may be required when implementing technical solutions for the enterprise. Intermediate to advanced knowledge of one or more of the following: Windows desktop operating systems Microsoft Configuration Manger (SCCM) and/or Microsoft Intune Industry standard imaging practices, leveraging DISM, MDT or similar Active Directory and Group Policy design and implementation PowerShell, VBScript, JavaScript, or similar Microsoft Azure implementations Preferred candidate profile Bachelors degree in data science, Computer Science, Information Technology, or a related field Overall, 11-13 years of experience required Experience: Minimum of 5 years working in an enterprise IT environment. Bachelors degree or equivalent experience a plus.

Hiring for Office 365 || Networking || Active Directory Freshers/ Experienced (Min 1yr exp in International) Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Salary up to 4lpa - 8.4lpa + incentives + variables Required Candidate profile Candidates should have strong knowledge & experience in Active Directory, O365, EPS, Microsoft & its products, DNS, DHCP, RFC, OneDrive, etc. (Into International Process) Freshers are also welcome; up to 1 year of tech support experience preferred Job Title: International Technical Support Executive Location: Pune Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVistas information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies Ensure timely resolution of IT incidents and problems, and implement preventive measures Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations Leading and mentoring IT staff, including hiring, training, and performance management Liaising with department heads to discuss system requirements, specifications, costs and timelines Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems Researching current and potential resources and services based on the requirements of a growing firm Keeping abreast of the latest developments in information process technologies Managing helpdesk, employee lifecycle, asset management, and access management Prerequisites: Experience in infrastructure architecture, data centers, servers, and networks Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred Managing large scale Citrix/2X/Terminal Server installations A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender Group Policy design and configuration SOC2, ISO 27001 and 22301 audit knowledge would be preferred Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc Experience: 5 - 8 years of relevant work experience Education: Any Graduate Compensation: The compensation structure will be as per industry standar

About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVistas information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations Leading and mentoring IT staff, including hiring, training, and performance management Ensure timely resolution of IT incidents and problems, and implement preventive measures Liaising with department heads to discuss system requirements, specifications, costs and timelines Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems Researching current and potential resources and services based on the requirements of a growing firm Keeping abreast of the latest developments in information process technologies Managing helpdesk, employee lifecycle, asset management, and access management Prerequisites: Experience in infrastructure architecture, data centers, servers, and networks Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred Managing large scale Citrix/2X/Terminal Server installations A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender Group Policy design and configuration SOC2, ISO 27001 and 22301 audit knowledge would be preferred Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc Experience: 4 - 6 years of relevant work experience Education: Any Graduate Compensation: The compensation structure will be as per industry standar

4+ years experience in designing, implementing, and managing SCCM and Intune solutions. Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification. Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution. Experience with Azure/AWS, Network troubleshooting, Background in server administration, networking, troubleshooting, scripting, automation Experience with desktop operating systems including Windows 10/11 and OS X Scripting via PowerShell, BASH, and others. Primary skills 4+ years experience in designing, implementing, and managing SCCM and Intune solutions. Hands on experience in Operating System Deployment, Autopilot, Intune, and Co-management. Experience in application Deployment, Patching, and Imaging. Secondary skills Knowledge on DB replication Knowledge on custom Report creation SQL

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills: Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills: Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About the Role: We are seeking a Senior Support Engineer with over 5 years of experience in providing technical support and administration for Microsoft Office 365 environments. The ideal candidate will handle escalated issues, perform advanced troubleshooting, assist with migrations, and contribute to the continuous improvement of our O365 support processes. Key Responsibilities: Provide advanced Tier 2/3 support for Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD. Troubleshoot complex issues related to email flow, mailbox management, authentication, and O365 applications. Manage user provisioning, licensing, security groups, and permissions in Microsoft 365 Admin Center. Assist with migrations from on-premise Exchange or other mail platforms to Office 365. Support and maintain hybrid Exchange environments if applicable. Implement and manage security and compliance configurations, including MFA, conditional access, and DLP policies. Document procedures, configurations, and knowledge articles for recurring issues. Work closely with clients and internal teams to ensure timely resolution of support requests. Provide training and guidance to junior support staff on O365 troubleshooting and best practices. Participate in the on-call rotation and after-hours support as needed.

Job Summary: We are looking for a highly skilled MDM & Intune Specialist with 58 years of experience in Managing enterprise mobile and endpoint environments. The ideal candidate will have deep Expertise in Microsoft Intune for iOS and Android device management, with working knowledge of SCCM (System Center Configuration Manager) for Windows endpoints. Experience with Samsung Knox EFOTA and Windows Intune is a plus. Key Responsibilities: Mobile Device Management (MDM) Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. - Create and maintain compliance policies, Configuration profiles, app protection policies, and conditional access. Manage mobile application Deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. Monitor and troubleshoot device enrollment, policy application, and user access issues. Endpoint Management SCCM & Windows Intune (Secondary): - Support Windows 10/11 device Management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. - Deploy and manage Windows updates, software packages, and compliance baselines. - Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement On Samsung Android devices. - Automate tasks using PowerShell or Graph API for Intune and SCCM. - Collaborate with security teams to ensure endpoint compliance, data protection, and Zero-trust policies. Required Skills & Qualifications: 58 years of hands-on experience with Microsoft Intune and MDM for iOS and Android. Strong Understanding of mobile security, compliance frameworks, and conditional access. Experience with SCCM for Windows device management and software deployment. Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. Strong troubleshooting, documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e.g., MD-102, MS-102, SC-300). - Experience with PowerShell scripting or Graph API for automation.

We are looking for a skilled professional with 3-6 years of experience in Workplace Servicesparticularly in application packaging, deployment, and ownership—to join our Application Management Team within Daimler Truck. In this role, you will oversee governance and the architecture of the Windows client application lifecycle, working closely with diverse teams to drive application lifecycle management initiatives. Key Responsibilities: Manage the full application lifecycle: packaging, deployment, updates, licensing, and vendor coordination. Develop and maintain application packages, and deploy them via Microsoft Intune or Ivanti. Serve as an application owner: oversee versions, licenses, and vendor relationships. Collaborate with cross-functional teams to establish and adhere to best practices and processes. Proactively troubleshoot issues, streamline workflows, and ensure timely delivery of results. Required Qualifications: Experience: 3–6 years in Workplace Services, with hands-on experience in: Application Packaging Software Deployment (Intune or Ivanti) Application Ownership & Rollouts Software Updates and Licensing Vendor Coordination Education: Graduate degree (Bachelor’s or higher). Technical Skills: Proficiency in Ivanti for application management. Familiarity with Microsoft 365 suite, Intune, and Azure AD. Strong understanding of application lifecycle management on Windows 10 and 11. Solid grasp of application licensing models. Soft Skills: Excellent collaboration and communication skills. Ability to navigate and streamline processes independently and proactively. Strong organizational skills with a results-driven mindset.

L2 SCCM/Intune: • Minimum 4+ years experience in End User Computing Domain and Technologies including SCCM Infrastructure Management across various versions (v16xx; 17xx, 18xx) • Sound knowledge on processes for Software Distribution processes and toolsets (Applications/Packages/App-V packages) and App Catalogues. • Sound knowledge on Security Patch Management processes and custom reporting, 3rd Party Application patching, Vulnerability Management toolsets. • Good knowledge on SQL and WMI queries, collections, user and device affinity, collections and compliance settings. • Good knowledge on Image Management processes along with supporting toolsets like MDT, WADK, and Cloud based provisioning. • Have understanding / working knowledge on Technologies like Office 365, Intune, Azure, Application Packaging, and Virtualization technologies. • Deep knowledge on Operating system versions (Windows 10, Windows 7, Server 2012, 2016), its configurations. • Ability to support issues pertaining to SCCM infrastructure, Image Management and relevant services. • Understanding of Service Level Agreements and ITIL Processes and Ensure goals for (SLA) Service Level Agreements are met along with Service Now Tool. • Excellent knowledge on supported processes like Requirements gathering, Customer and Stakeholder communications, Project control incl. effective learning skills. • Flexible with Shifts (open for 24*7 support)

L3 SCCM, Intune ; Imaging: • Knowledge and minimum 6+ years experience in End User Computing Domain and Technologies including SCCM Infrastructure Management across various versions (v16xx; 17xx, 18xx). • Able to Architect, Design and Implement complex solutions for SCCM Infrastructure (incl. Migrations, Green field, Configurations and Troubleshoot Sites, Roles, Client Policies and Components (including WSUS, SQL, etc). • Strong knowledge in Win 7 / Win 8 / windows 10 Operating Systems • Able to Design and Define Processes for SCCM and Imaging - Service lines and Functions. • Strong knowledge in Windows 10 migration, user data migration and related technologies • Strong knowledge in Windows 10 SOE and various methods of building and managing the SOE • Strong knowledge in tools viz. MDT, SCCM, imageX, DISM, Altiris, etc. • Strong knowledge in image build and test, troubleshooting skills, image modifications (driver / file injection etc.) • Strong knowledge in task sequence creation and customization • Strong knowledge in deployment tools viz. SCCM, MDT, Altiris etc. • Expertise on Onedrive and Office 365 • Strong knowledge of Active Directory and Windows Servers • Good understanding of networking concepts • Good understanding of GPOs • Good knowledge in VB scripting or PowerShell scripting • Good documentation skills to Create image design documentations, test cases, custom scripts required to build the SOE • Good to have Azure, Autopilot, Intune knowledge. • Have understanding / working knowledge on Technologies like Office 365, Intune, Azure, Application Packaging, and Virtualization technologies. • Flexible with Shifts (open for 24*7 support)

JD SCCM Intune Lead Key Responsibilities Endpoint Management and Deployment: Design, implement, and manage Microsoft Intune and SCCM solutions for device provisioning, software deployment, and patch management. Oversee the configuration and administration of policies for mobile device management (MDM) and mobile application management (MAM). Manage and optimize SCCM infrastructure, including distribution points, boundaries, and collections. Compliance and Security: Ensure compliance with organizational security policies and regulatory standards through device configuration and monitoring. Implement and enforce security baselines, conditional access policies, and encryption standards using Intune and SCCM. Monitoring and Reporting: Develop and maintain reports for device compliance, software deployment status, and system health using SCCM and Intune dashboards. Monitor system performance and troubleshoot issues related to endpoint management solutions. Collaboration and Leadership: Lead and mentor a team of engineers responsible for endpoint management. Collaborate with cross-functional teams, including network, security, and application teams, to ensure seamless integration and operation of Intune and SCCM. Automation and Optimization: Leverage PowerShell and other scripting tools to automate repetitive tasks and improve efficiency. Continuously evaluate and optimize endpoint management strategies to enhance performance and reduce costs. Documentation and Training: Create and maintain technical documentation, including standard operating procedures (SOPs), architecture diagrams, and user guides. Provide training and support to IT staff and end-users on Intune and SCCM functionalities. Required Skills and Qualifications Technical Expertise: Extensive knowledge of Microsoft Intune, SCCM, and related technologies. Strong understanding of Windows, macOS, iOS, and Android device management. Proficiency in scripting languages like PowerShell for automation. Experience: Proven experience in designing and managing enterprise-level endpoint management solutions. Hands-on experience with SCCM infrastructure setup, software packaging, and deployment. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and leadership abilities. Ability to work collaboratively in a team environment. Preferred Qualifications Microsoft certifications such as Microsoft Certified: Endpoint Administrator Associate or Microsoft Certified: Modern Desktop Administrator Associate . Experience with Azure Active Directory (AAD), Conditional Access, and Windows Autopilot. Familiarity with other endpoint management tools and technologies. This is a technical hands-on role that is primarily responsible for planning, implementing and reconciling Microsoft security related patches on all servers and workstations. Responsible for maintaining patch to the latest release on bank industry standard software such as Adobe and troubleshooting. Basic Qualifications: Minimum 15 years of experience working in an Information Technology role, Intune, SCCM and patch management. Skills and Knowledge: Bachelor degree in Information Systems or similar discipline preferred Working knowledge of Microsoft Windows administration (Active Directory). Working knowledge of Windows Server (2003 to current) and Workstation (Windows 7 to current) Operating Systems. Experience in patch remediation with the focus on security/vulnerability research and mitigation. Working knowledge and experience with Systems Center Configuration Manager (SCCM) software updates and reporting functions is a plus. Systems Center Configuration Manager (SCCM) certification Working knowledge on UNIX, Linux, and AIX is a plus. Ability to efficiently prioritize and organize competing work demands with little oversight. Working knowledge in reviewing vulnerability bulletins/findings and providing recommended mitigation and impact assessments. Experience in creating documentation. Audiences can vary between technical and non-technical users and management. Experience in performing research analysis of hardware and software to support needs that relates to the desktop computers. Individual must interact extensively with all levels of employees, management, business and IT, and is required to act in a professional and confident manner. Strong customer service skills to deliver quality results in a demanding environment. Able to work well under pressure and within short time constraints. Excellent communication and interpersonal skills. Excellent analytical and problem-solving abilities. Able to be on call 24x7 to resolve patch related issues. After working hours patching will be required. Familiar with standard desktop and server security best practices is a plus. Strong understanding of network/software configuration management is a plus. Working knowledge of VMWARE and its underlying infrastructure is a plus. Strong experience in enterprise device provisioning, management, configuration, life-cycle management. Expertise in patch management and software distribution tools to ensure software updates are implemented network-wide in a timely manner Experience in image creation that contains security updates and applying said image to all hard drives on the network. Plan, design, build and deploy Enterprise Mobile Device Management infrastructure for clients. Administering, supporting and Integrating Intune, EMS infrastructure with SCCM and provision mobile and Windows devices Expertise in creation of provisioning profiles, configurations & security profiles and deployment to managed client devices Expertise in troubleshooting issues reported by the end user. These issues could be software related, such as identifying malware, or can be related to malfunctioning hardware. This requires an extensive knowledge of popular operating systems and software. Good Knowledge in creating functional disk images a file that contains the contents and structure of a hard drive or other data storage device. They can then troubleshoot flaws causing software to malfunction by using this default image. Configuration of Windows AutoPilot, deployment of OS upgrades and application along with MDM, MAM, MCM policies Manage, maintain, support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs. Hands on experience on design, build and implementation of Intune platform and handling integration with 3rd party services such as Office 365 etc. Very good understanding of SSO and MFA technologies for SaaS applications. Good expertise with Azure AD Connect and Azure AD directory service for managing cloud identity. Application onboarding, provisioning & deployment via Intune platform. Good knowledge on application packaging and MSI technologies. Candidates is expected to provide technical solution advice for complex systems and make decisions on the operating procedures and analytical approaches. SCCM CB design and implementation with IBCM, CMG, co-management etc. Expert in SCCM roles and functions. Experienced in SQL Administration relevant to SCCM Good understanding of SQL replication and able to demonstrate L3 capabilities around SQL technologies. Prepare HLD and LLD documents Excellent understanding of Windows Server OS and desktop OS Must demonstrate good knowledge on PowerShell and Automation Very good Software Update management, Process and deployments Experience in DNS, DHCP, PKI, ESUS, PXE boot, GPO. Experienced in image build, MDT and process Ability to interact with Customers and gather requirements Proficiency in Microsoft support tools, such as DNS, storage and networking Proficiency in Microsoft Office Able to work with multiple team, mentor them and ensure service delivery on time Must be self-driven and able to work with no or minimal supervision. SoftSkills Strong verbal communication skills Active listening skills Interpersonal skills, such as empathizing with angry users Analytical skills Problem solving skills

Key Responsibilities: Lead IT support with a focus on Apple (macOS, iOS), Microsoft O365, and Intune for cross-platform device management. Provision and troubleshoot Apple devices via JAMF Pro and/or Intune. Administer JAMF and Intune: ensure policy enforcement, security, and lifecycle management. Manage Microsoft 365 tools: Exchange Online, Teams, OneDrive, SharePoint, Azure AD, Defender, and Purview. Enforce security policies (MFA, DLP, Conditional Access, Data Retention). Support hybrid ecosystems (macOS, Windows, iOS) including VPN, networking, and SSO. Troubleshoot incidents, conduct RCA, and implement long-term resolutions. Mentor junior IT staff across platforms and tools. Handle IT asset management, patching, software distribution, and compliance. Provide expertise for IT projects involving infrastructure, compliance, and security. Required Skills & Qualifications: Bachelor's degree in IT/Computer Science or relevant field. 7+ years of IT experience with strong macOS and Microsoft 365 exposure. Proficient in JAMF Pro and Microsoft Intune. Hands-on with Exchange Online, Azure AD, AD Connect, Teams, and Microsoft security tools. Knowledge of compliance tools like Microsoft Purview. Skilled in Bash/Powershell scripting. Understanding of hybrid environments and security frameworks (GDPR, HIPAA). Strong communication and mentoring skills. Preferred Certifications: JAMF Certified Expert Microsoft 365 Certified: Security/Endpoint/Modern Desktop Administrator MS-900, MS-203, MS-500, MS-100

We are looking for a skilled End User Computing EUC Subject Matter Expert with 6 to 9 years of experience to join our IT team in Bangalore. The ideal candidate will have extensive expertise in collaboration technologies, desktop management, directory services, and laptop management. Roles and Responsibility Manage and maintain end user computing environments, including desktops, laptops, and mobile devices. Implement and manage collaboration technologies and solutions, such as Microsoft Teams, Webex, and Office 365. Oversee desktop management, including software deployment, patch management, and security configurations. Manage directory services, including Active Directory and Azure AD. Utilize Intune SCCM and MDM for device management and policy enforcement. Administer and support Office 365 Teams and Webex environments. Plan and execute configuration and migration projects. Ensure compliance with security policies and procedures. Troubleshoot and resolve end user computing-related issues, document configurations, processes, and procedures, and provide technical support and guidance to junior team members. Job Bachelor's degree in Computer Science, Information Technology, or a related field. 7-10 years of experience in end user computing. Expertise in collaboration technologies, desktop management, directory services, and laptop management. Proficiency in Intune SCCM, MDM, Teams, Webex, and Office 365. Strong knowledge of configuration and migration processes. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and documentation skills. Relevant certificationsMicrosoft Certified Modern Desktop Administrator Associate, Microsoft 365 Certified Enterprise Administrator Expert, etc. Experience with cloud migration projects. Knowledge of security best practices for end user computing environments. Experience with automation tools and scripting languages.