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10 - 15 years

17 - 25 Lacs

Chandigarh

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Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

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10 - 15 years

22 - 27 Lacs

Chandigarh

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Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

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10 - 17 years

30 - 45 Lacs

Chandigarh

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Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMwarePremium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Solution Design & Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving issues within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions. Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 12+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with Intune Perks and benefits Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

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2 - 5 years

4 - 8 Lacs

Pune

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Job ID/Reference Code INFSYS-NAUKRI-210476 Work Experience 2-5 Job Title Intune MDM_ACON Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Mobile Device Management->Intune Preferred Skills: Technology->Mobile Device Management->Intune->Intune Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Educational Requirements Bachelor Of Technology (Integrated),MCA,MSc,MTech,Bachelor Of Science,Bachelor of Engineering,BCA Service Line Microsoft Practice * Location of posting is subject to business requirements

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5 - 9 years

4 - 7 Lacs

Bengaluru

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Job ID/Reference Code INFSYS-NAUKRI-210479 Work Experience 5-9 Job Title Intune MDM_CON Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Mobile Device Management->Intune Preferred Skills: Technology->Mobile Device Management->Intune->Intune Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Bachelor Of Technology (Integrated),Master Of Science,Master Of Technology,MCA,Bachelor Of Science,Bachelor of Engineering,BCA Service Line Microsoft Practice * Location of posting is subject to business requirements

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2 - 6 years

5 - 15 Lacs

Mumbai, Bengaluru, Hyderabad

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- Maintain/install end user software and hardware - Troubleshoot/resolve issues - L-1 support to end user for MS Windows OS, MS Office, Local and web-based applications, Routers and switches. - Support to end-user for AV equipment /VC equipment Required Candidate profile - ITSM Tool with ITIL concepts - AV Support via MS Teams - Network Concepts - Routing, Switching & Wifi - Work on Teams, Outlook & OneDrive - Azure AD, Intune skills - ITIL V3 certification preferred.

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2 - 6 years

5 - 15 Lacs

Delhi NCR, Delhi, Gurgaon

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- Maintain/install end user software and hardware - Troubleshoot/resolve issues - L-1 support to end user for MS Windows OS, MS Office, Local and web-based applications, Routers and switches. - Support to end-user for AV equipment /VC equipment Required Candidate profile - ITSM Tool with ITIL concepts - AV Support via MS Teams - Network Concepts - Routing, Switching & Wifi - Work on Teams, Outlook & OneDrive - Azure AD, Intune skills - ITIL V3 certification preferred.

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5 - 10 years

6 - 16 Lacs

Pune

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Responsible for installation/implementation and configuration of Profiles/ policies. Major role includes providing Solutions, Implementation, configuration and troubleshooting of various platforms. (Windows, Android & iOS) Intune Compliance and configuration profiles (Policies) for all the platforms (Windows10, Android & iOS) PowerShell scripts for creating policies and pushing them via Intune. Windows 11 update Rings and Windows 11 features updates. Application packaging and deploying via Intune. Windows 11 Autopilot via Intunew Bitlocker Encryption through Intune. Security Baseline policy deployment Intune Deployment Profiles. (Azure AD Join & Hybrid Join) Azure AD Users and Groups Creating technical Documentation for new or existing services and Report creation. Intune Tenant Administration End-Points Life cycle management like feature update, upgrades etc. Assisting in design and implementation of the IT infrastructure, troubleshooting and provide solutions for problems and conflicts. Azure AD Password policies.

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8 - 10 years

25 - 30 Lacs

Gurgaon

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Job Summary: We are seeking a skilled and motivated Desktop Data and Automation Analyst to join our team. Reporting to the O365 Desktop Engineering Manager, you will be responsible for leveraging your expertise in KQL queries, PowerShell scripting, automation, and data analysis to drive insights and automation solutions within the desktop space. Your primary focus will be on optimizing desktop operations, enhancing security, and leveraging data-driven approaches to improve efficiency and user experience. Responsibilities: Utilize KQL queries to analyze desktop-related log data, including O365 and Intune logs, to identify patterns, trends, and anomalies, providing actionable insights for improved desktop management. Develop and maintain PowerShell scripts to automate desktop-related tasks and workflows, including provisioning, configuration, and troubleshooting, with a focus on enhancing efficiency and user productivity. Collaborate closely with the O365 Desktop Engineering Manager and cross-functional teams to identify automation opportunities and develop solutions to streamline desktop management processes. Leverage data analysis techniques to monitor and evaluate desktop performance, security compliance, and user behavior, providing recommendations for optimizations and proactive actions. Design and create reports, dashboards, and visualizations using Power BI or similar tools to effectively communicate desktop-related metrics, trends, and insights to stakeholders. Collaborate with the O365 and Intune teams to ensure desktop solutions align with overall infrastructure requirements, security standards, and compliance regulations. Stay up-to-date with industry trends, best practices, and emerging technologies in the desktop management space, identifying opportunities for improvement and innovation. Participate in desktop-related projects, providingexpertise and guidance on data analysis, automation, and optimization strategies. Work closely with desktop support teams to troubleshoot complex issues, identify root causes, and develop automated solutions to enhance the support and maintenance processes. Document processes, procedures, and best practices related to desktop data analysis and automation, ensuring knowledge transfer and efficient collaboration within the team. Qualifications: Bachelor's degree in computer science, information technology, or a related field. 8-10 years of relevant job experience Relevant certifications in data analysis, PowerShell scripting, or desktop management (such as Microsoft 365 Certified: Modern Desktop Administrator Associate) are a plus. Strong experience in utilizing KQL queries to analyze log data, particularly in the desktop management space, using tools like Azure Monitor or similar log analytics platforms. Proficiency in PowerShell scripting for desktop automation, including familiarity with Graph API and desktop management-related modules. Solid understanding of desktop management concepts and technologies, including O365, Intune, group policies, software deployment, and patch management. Experience with MDM and MAM concepts. Experience creating reports, dashboards, and visualizations using Power BI or similar business intelligence tools to effectively communicate data insights. Knowledge of desktop security principles, including compliance standards and best practices. Knowledge of Azure identity and security services Strong analytical and problem-solving skills, with the ability to analyze complex desktop-related data and derive meaningful insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Proactive mindset with a strong sense of ownership and the ability to work independently to drive initiatives forward. Attention to detail and a commitment to delivering high-quality results within agreed timelines.

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4 - 9 years

5 - 8 Lacs

Gurgaon

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At least 4 years experience in System admin server admin office 365 Administration. • Windows, VMware, Hyper V Administration, Core OS - Windows, Windows Set-Up, Active Directory, DHCP, DNS, Office 365 and Intune Knowledge of System Admin, Server 2022, Server 2019, Hyper-V, Office 365 and Azure. Good knowledge of ITIL framework, AV Management, and Team management. Knowledge of Patch Management. Experience with system troubleshooting, monitoring tools responding to alerts, and reporting to the team. Good understanding of system security (client, server, system hardening standards) Windows Patching, and ITSM knowledge. Should be able to document infrastructure designs, configurations, support requests, incidents, and resolutions accurately and thoroughly. Should have excellent communication and customer service skills. Should be able to handle user inquiries, complaints, and support requests professionally, courteously, and effectively. Should be able to manage their workload effectively, prioritize tasks, and meet deadlines

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3 - 6 years

3 - 8 Lacs

Chandigarh

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Join our dynamic team as a Service Desk Associate , where you'll play a crucial role in ensuring seamless IT operations for our end users. You'll leverage your technical expertise and exceptional problem-solving skills to provide top-tier support, manage requests efficiently, and maintain robust system administration. Your contributions will directly impact our service quality and user satisfaction, making you an integral part of our success. Key Responsibilities: Issue Resolution & Troubleshooting : Deliver 1st and 2nd level support for remote users in a managed services environment, ensuring swift and effective resolution of issues. Request Management : Handle incoming requests via telephone, email, or the ITSM portal promptly, delivering high-quality support in line with SLAs. Technical Expertise : Troubleshoot Windows and Mac Operating Systems, printers, hardware, and applications. System Administration : Manage Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, OneDrive, Teams, and more. User Communication : Keep users informed about the progress of their incidents and requests from receipt to closure. Documentation : Log all requests in the ITSM system, documenting troubleshooting steps and resolution details. Escalation Management : Escalate complex issues to next-level support teams and maintain communication to ensure resolution. Hardware & Software Deployment : Set up, deploy, and maintain end-user hardware and software, including thin clients and printers. Process Improvement : Assist in creating and maintaining IT Service Desk processes and generate necessary documentation. Vendor Liaison : Coordinate with vendors on support issues as needed. Qualifications: Proven experience in a similar role with strong troubleshooting skills. Familiarity with ITSM systems and service desk operations. Excellent communication and customer service skills. Ability to work independently and as part of a team. This role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional IT support. If you're ready to take your career to the next level, we want to hear from you!

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3 - 6 years

3 - 8 Lacs

Chandigarh

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Join our dynamic team as a Technical Support Specialist , where you'll play a crucial role in ensuring seamless IT operations for our end users. You'll leverage your technical expertise and exceptional problem-solving skills to provide top-tier support, manage requests efficiently, and maintain robust system administration. Your contributions will directly impact our service quality and user satisfaction, making you an integral part of our success. Key Responsibilities: Issue Resolution & Troubleshooting : Deliver 1st and 2nd level support for remote users in a managed services environment, ensuring swift and effective resolution of issues. Request Management : Handle incoming requests via telephone, email, or the ITSM portal promptly, delivering high-quality support in line with SLAs. Technical Expertise : Troubleshoot Windows and Mac Operating Systems, printers, hardware, and applications. System Administration : Manage Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, OneDrive, Teams, and more. User Communication : Keep users informed about the progress of their incidents and requests from receipt to closure. Documentation : Log all requests in the ITSM system, documenting troubleshooting steps and resolution details. Escalation Management : Escalate complex issues to next-level support teams and maintain communication to ensure resolution. Hardware & Software Deployment : Set up, deploy, and maintain end-user hardware and software, including thin clients and printers. Process Improvement : Assist in creating and maintaining IT Service Desk processes and generate necessary documentation. Vendor Liaison : Coordinate with vendors on support issues as needed. Qualifications: Proven experience in a similar role with strong troubleshooting skills. Familiarity with ITSM systems and service desk operations. Excellent communication and customer service skills. Ability to work independently and as part of a team. This role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional IT support. If you're ready to take your career to the next level, we want to hear from you!

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3 - 6 years

3 - 8 Lacs

Chandigarh

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Key Responsibilities: Issue Resolution & Troubleshooting: Provide 1st and 2nd level support for end users (remote users) in a managed services environment, ensuring swift and effective resolution of issues. Request Management: Handle incoming requests via telephone, email, or the ITSM portal promptly, delivering high-quality support in line with SLAs. Technical Expertise: Troubleshoot Windows and Mac Operating Systems, printers, hardware, and applications. System Administration: Work with Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, OneDrive, Teams, and more. User Communication: Keep users informed about the progress of their incidents and requests from receipt to closure. Documentation: Log all requests in the ITSM system, documenting troubleshooting steps and resolution details. Escalation Management: Escalate complex issues to next-level support teams and maintain communication to ensure resolution. Hardware & Software Deployment: Set up, deploy, and maintain end-user hardware and software, including thin clients and printers. Process Improvement: Assist in creating and maintaining IT Service Desk processes and generate necessary documentation. Vendor Liaison: Coordinate with vendors on support issues as needed. Qualifications: Proven experience in a similar role with strong troubleshooting skills. Familiarity with ITSM systems and service desk operations. Excellent communication and customer service skills. Ability to work independently and as part of a team.

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5 - 10 years

20 - 35 Lacs

Mysore, Bengaluru, Bangalore Rural

Hybrid

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Development of software packages for Windows and MS store PowerShell scripting experience (mandatory). One backend programming language (Java or C#). Familiarity with Microsoft ecosystem (Intune, MDMs, enterprise software deployment).

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2 - 5 years

8 - 18 Lacs

Mysore, Bengaluru, Bangalore Rural

Hybrid

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Development of software packages for Windows and MS store PowerShell scripting experience (mandatory). One backend programming language (Java or C#). Familiarity with Microsoft ecosystem (Intune, MDMs, enterprise software deployment).

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5 - 10 years

7 - 12 Lacs

Gurgaon

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Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement innovative strategies for problem-solving. Lead continuous improvement initiatives within the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in troubleshooting and resolving Citrix-related issues. Knowledge of networking concepts and protocols. Hands-on experience in implementing Citrix solutions. Good To Have Skills:Experience with Citrix NetScaler. Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Gurugram office. A 15 years full-time education is required. About The Role ::HP Device Manager (HPDM) Administrator Location:Bangalore , Gurugram , L9Job Summary The HP Device Manager (HPDM) Administrator (L2) will oversee the advanced management, optimization, and troubleshooting of HP thin clients and their associated environments. This role requires a deep understanding of HPDM architecture, endpoint management, image creation, and deployment strategies. The candidate will be the escalation point for critical issues, ensure seamless operation of thin client deployments, and lead initiatives for system enhancements and integrations.________________________________________Key ResponsibilitiesAdministration and Management1.HPDM System Administration:oManage and maintain the HP Device Manager server infrastructure, including configurations, updates, and backups.oAdminister the deployment and management of thin clients across multiple sites using HPDM.oConfigure thin client groups, policies, and tasks in HPDM to ensure efficient operations.2.Image and Template Management:oDevelop, maintain, and update golden images for HP thin clients.oPerform OS updates, driver integrations, and application installations on images.oCreate, test, and deploy templates for uniformity across devices.3.Monitoring and Troubleshooting:oMonitor HPDM health and performance, addressing alerts and resolving issues proactively.oTroubleshoot complex thin client issues, including boot failures, configuration mismatches, and application errors.oConduct root cause analysis (RCA) for recurring problems and implement permanent fixes.4.Patch and Security Management:oImplement firmware updates and security patches for HP thin clients through HPDM.oEnsure compliance with security policies by managing device certificates and encryption settings.5.Integration and Optimization:oIntegrate HPDM with other IT systems, such as Active Directory and VDI environments (e.g., Citrix, VMware Horizon).oOptimize thin client performance for specific use cases (e.g., multimedia, VDI).6.Automation and Scripting:oDevelop automation scripts for repetitive tasks using HPDM scripting or PowerShell.oStreamline bulk deployments, updates, and troubleshooting using automation tools.7.Documentation and Reporting:oMaintain comprehensive documentation, including HPDM configurations, SOPs, and troubleshooting guides.oGenerate detailed reports on device status, deployment success rates, and performance metrics.8.Team Collaboration and Leadership:oAct as the primary escalation point for L1/L2 teams for advanced HPDM-related issues.oProvide technical guidance and training to team members on HPDM best practices.oCollaborate with cross-functional teams to align thin client strategies with organizational goals.________________________________________Skills and QualificationsTechnical Expertise1.HPDM Knowledge:oAdvanced knowledge of HP Device Manager architecture, features, and configurations.oExpertise in managing HP thin clients, including t430, t640, and other models.2.Image and Firmware Management:oProficiency in image creation, customization, and deployment for thin clients.oExperience with Windows IoT and Linux-based HP thin client operating systems.3.Integration Skills:oFamiliarity with Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD) integrations with thin clients.oStrong understanding of Active Directory, DHCP, DNS, and network protocols as they relate to thin client deployment.4.Tools and Automation:oExperience with monitoring and automation tools, including HPDM scripting, PowerShell, or similar technologies.5.Security and Compliance:oKnowledge of security best practices for endpoint devices, including encryption, firmware patching, and access controls.Soft Skills6.Strong problem-solving and analytical skills for troubleshooting complex issues.7.Excellent communication skills to explain technical concepts to non-technical stakeholders.8.Team leadership and mentorship abilities to guide L1/L2 teams.Certifications (Preferred)9.HP certifications related to thin client management.10.ITIL Foundation certification for understanding incident and change management processes. Qualifications 15 years full time education

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7 - 12 years

9 - 14 Lacs

Jaipur

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Project Role : Technology Architect Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills : Microsoft Intune Good to have skills : Microsoft Endpoint Configuration Manager Minimum 7.5 year(s) of experience is required Educational Qualification : BE BSc or equivalent Summary :As an Intune Architect, you will be responsible for the design, build, configure MECM infrastructure, application deployment, patch management process, OSD. Design and build Windows 10/11 SOE image, Intune configurations for Autopilot deployment, Configuration policies, MDM, Endpoint Security, Proactive Remediations, Reporting & Compliance Roles & Responsibilities:a)Ability to build new greenfield infrastructures for MECM.b)Able to build new solutions for modern device management.c)Design and plan Windows Servicing approach.d)Day to day administration of MECM environment to include engineering new solutions as needed.e)Providing technical guidance to MECM team and customer.f)Provide Tier 3 support for MECM Intune.g)Creating and updating technical documentation as required.h)Design and build Intune configurations for Windows 10 Autopilot, Configuration policies, endpoint security.i)Experience with PowerShell and OSD (Operating System Deployments)j)Configuring WDS, configuring PXE, configuring the VM build environment, and integration with MDT.k)Experience in performing large scale upgrade from windows to windows 11.l)Experience is managing deployment of device drivers. m)Experience in servicing MECM current branch infrastructures. Professional & Technical Skills:a)Should have strong experience on MECM & Intuneb)Ability to design, build and configure MECM environment.c)Design and build Windows 10 image, provide support in image rollout.d)Should be able to design policies in Intune for Windows 10/11e)Should have strong hand on Autopilot enrolments and associated configurations and rollout. Additional Information: The candidate should have a minimum of 8+ years of experience in Microsoft Endpoint Configuration Manager & Intune. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions Qualifications BE BSc or equivalent

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7 - 12 years

15 - 20 Lacs

Bengaluru, Hyderabad

Hybrid

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Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 7 to 12 years of experience in Application Packaging, SCCM/Intune Deployment,Admin Studio, Replication, to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification?: DOB: Additionally, we would like to schedule a Virtual Interview with you on 05th Apr 2025 . Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

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1 - 6 years

2 - 6 Lacs

India, Tamil Nadu

Hybrid

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Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. We want our people to be their true authentic selves at all times, because that’s when real creativity happens. At SoftwareOne, we believe that our people are our greatest asset. We offer: A flexible work environment that encourages creativity and innovation. Opportunities for professional growth and development. An inclusive team culture where your ideas are valued and your contributions make a difference. Join Our Team as a Specialist - Service Desk! We are looking for skilled and motivated IT professional with a passion for providing exceptional support to customers who can thrive in a dynamic and fast-paced environment. Role Description: Candidate will act as Single Point of Contact (SPOC) as a team for the end users for all IT-Service Desk related topics. This includes IT-Infrastructure and Business Applications, e.g., Navision, MS CRM/Dynamic 365, SharePoint, SharePoint Online, Sales Tool, ServiceNow. Key Responsibilities Register and resolve all IT related 1st level/2nd level incidents and requests. NOC Monitoring. Windows Imaging/Reimaging Task (Intune/MEM). User Access Management tasks in Active Directory (User Creation/Deletion/Modification). Similarly, for Exchange, MS Teams, OneDrive, O365, and other Business Accounts, etc. Collection and documentation of best-practice/processes and other technical processes. Escalation of unresolved or out of team scope tickets to the next level support. Ensuring end user satisfaction by providing best in-class customer services. Skillset: Should have a minimum of 3 years of proven experience in 1st & 2nd level support. Very good communication skills and command of written and spoken English. Prompt in response to larger audience. Qualifications IT Service Desk Specialist must have a bachelor’s degree or a relevant technical Degree. Knowledge and working experience in any one of the following areas and certification will be an add-on: MS Navision Dynamics 365 SharePoint Online PSA OneDrive Cisco Meraki AWS or Azure basics MS Teams

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5 - 10 years

18 - 22 Lacs

Delhi NCR, Bengaluru, Hyderabad

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Shift timings- 2PM -11 PM Primary skills Security Defender , Sentinel, Purview (identity,Endpoint etc.) Intune & SCCM Good to have- Microsoft Copilot Knowledge around Microsoft funded CSI or MCI security engagements Secondary skills Azure Infrastructure, Office 365 collab workloads Good to have Delivery experience of Microsoft funded CSI or MCI security engagements (Data Security, Modern Security Operations or Threat Protection) experience. Qualifications : 5+ years of experience in deployment activities or training sessions in Data Security, Governance, or other relevant Microsoft technologies. Excellent communication, presentation, and instructional skills. Proficiency in English, as the team operates in the EMEA region. Ability to work independently and as part of a team. Key Responsibilities : Engage with potential clients to understand their needs and propose relevant workshops according to their specific requirements, industry demands, as well as their current level of adoption and understanding. Maintain up-to-date knowledge of the funding programs. This includes understanding the entry requirements for each workshop and staying informed about the ongoing changes to the deliverables. Maintain up-to-date knowledge of Microsoft technologies, industry trends and have a clear understanding of the roadmap and upcoming feature updates. Demonstrate strong objection handling skills, particularly for Copilot, to address clients' concerns and misconceptions, and persuasively advocate for Insight's proposed approach. Develop a strategic mindset by understanding the client's overall roadmap and identify how different workshops can support their long-term goals. This involves being curious about why the customer wants to pursue a particular workshop and how it can lead to further opportunities. Communicate effectively across different levels, with both technical personnel and executives.

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4 - 9 years

5 - 15 Lacs

Pune

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We are Organizing a walk-in Drive at PUNE Location. Please find details below: Location: PUNE - Sahyadri Park (SP) Date : 05-Apr'25 Skill set Service Management - CMDB Network Engineer SCCM/Intune Management (PC Distribution Services) Network Switching(LAN Technology) Remote Desktop Support (including Virtual Service Point) Service Desk SME + QA - Without Spanish (Option 1) SCCM Admin SQL Server Database Administration Network Admin -L3 Network Data Network Firewall/Security Windows vmware Network switching & routing Please reach the venue by 10:00 AM.

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8 - 13 years

18 - 30 Lacs

Bengaluru

Remote

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Role & responsibilities Role : L3 Engineer| PROJECT ENGINEER\ Sr.System Adminstrator Location: Banglore Job Type: Full-time About the Position: Coretelligent Project Engineers are consistently engaged with our dynamic client base. Engineers ensure success by blending strong technical troubleshooting skills and strong communication skills (verbal and written). Engineers will work remotely and frequently be on zoom calls with video. Engineers must be prepared and able to successfully work on multiple projects at any given time. Projects vary in size and scope. 8-10 years of experience in infrastructure operations/system administration. Areas of achievement include, but are not limited to: Projects you will lead/execute include but are not limited to: Deploy email filtering and security such as Mimecast. Deploy web content filtering and security such as Cisco Umbrella (OpenDNS). Deploy endpoint security solutions such as SentinelOne, Webroot. Responsible for creating detailed documentation. Familiar with MSP Tools (ConnectWise, Kaseya, LogicMonitor, IT Glue). Role & responsibilities Strong experience with Microsoft exchange and exchange online. Should have strong experience with AD, Mail, Entra ID, Azure and server migrations. Excellent communication skills, both written and verbal. About the Technology You should be able to configure, maintain and troubleshoot on the following technologies: Experience with Microsoft exchange, exchange online and mail migration Server Administration for Microsoft Windows Server 2012R2+ (Active Directory, Group Policy, PowerShell, DNS, DHCP, RDS, etc.). Microsoft Windows (10, 11). Mobile devices (Android, Apple). VPN clients(Cisco, Forticlients) Hypervisor Deployments(Vmware & Hyper-V) Backups Like Veeam, Synology etc Identity management for Windows and Apple (Intune and JAMF) Azure Active Directory & Intune Perks and benefits Whats on Offer: a. Competitive Compensation b. Healthcare Support c. Paid Holidays & Vacation d. Remote work flexibility e. Opportunity to gain certifications f. Milestone benefits g. Incredible hands-on experience, working and learning with extraordinary team & deliver high quality services to clients Let us know on following aspects from your end to take the discussion forward. 1. Notice Period 2. Expected CTC. 3. Currently its WFH but in future we may starts like hybrid mode. 4. Willingness to work in US shift (Since most of your interaction would be with client) & Timings 5.30 pm to max 3.00pm. 5. Candidate should be available for a Face to Face HR discussion.

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5 - 10 years

8 - 15 Lacs

Chennai, Bengaluru, Noida

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Job Summary: We are looking for a Mobility Subject Matter Expert (SME) with extensive experience in managing Android and iOS devices in a large enterprise environment using Microsoft Intune . The ideal candidate should have hands-on experience with PowerShell scripting and Microsoft Graph API for automation and integration purposes. Key Responsibilities: Design, implement, and manage Microsoft Intune solutions for mobile device management (MDM) and mobile application management (MAM). Support and troubleshoot Android and iOS device configurations, policies, and compliance settings. Develop and maintain PowerShell scripts for automation, reporting, and bulk configuration management. Utilize Graph API to enhance Intune capabilities and integrate with other Microsoft 365 services. Implement security best practices for device compliance, data protection, and endpoint security. Work with cross-functional teams to ensure seamless mobile device experiences for end-users. Provide technical guidance and training to IT teams and end-users. Stay updated on Microsoft Intune, PowerShell, Graph API, and security best practices to enhance the organizations mobile management capabilities. Required Qualifications: 3+ years of experience in managing Intune for mobile devices (Android & iOS) in large enterprise environments. Strong knowledge of mobile device policies, compliance, and security best practices . Expertise in PowerShell scripting for automation and troubleshooting. Experience working with Microsoft Graph API for automation and data retrieval. Understanding of Azure Active Directory (AAD), Conditional Access, and Identity Protection . Strong troubleshooting and analytical skills. Preferred Qualifications (Certifications are a Plus): MD-101 : Managing Modern Desktops MD-102 : Endpoint Administrator MS-102 : Microsoft 365 Administrator SC-300 : Identity and Access Administrator MS-500 : Security Administrator Key Skills: Microsoft Intune (MDM, MAM) PowerShell Scripting Graph API Android & iOS Device Management Azure Active Directory (AAD) Conditional Access & Security Policies Microsoft 365 & Endpoint Security

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5 - 10 years

5 - 12 Lacs

Bengaluru

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Location : Bengaluru, India (WFO) - 5 Days a week | US Shift - EST Time Zone. Job Summary : As an Enterprise Technical Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for ITrelated issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Skills : • M365 Suite Administration • Entra ID • Windows Administration • Intune (MDM, Autopilot, MAM) • Networking • Active Directory • Printer Management • Incident Management • Application Support • Hardware Support Key Responsibilities : • Technical Support : Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance : Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting : Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support : Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving . • Security & Compliance : Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation : Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration : Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement : Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues. JD ETS L1/L2 Proprietary of Surya Technologies, Inc. Qualifications: • Experience : Proven experience in providing on-site IT support or a similar role. Minimum of 3+ years of relevant experience required. • Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. • Communication Skills : Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. • Problem - Solving : Strong analytical and problem-solving skills. Ability to work independently and as part of a team. • Education : Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills : • Certifications : Relevant certifications (e.g., ITIL Foundation, Service-Now, Microsoft Certified IT Professional) are a plus. • Customer Service : Strong customer service orientation with a focus on delivering high-quality support. • Adaptability : Ability to adapt to new technologies and work in a fast-paced environment. Benefits: • Transport and Meal Allowance : Allowance as per company policy. • Additional Perks : Opportunities for professional growth, skill development, and mentoring within asupportive and dynamic team.

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9 - 14 years

16 - 31 Lacs

Pune

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Responsibilities: Collaborate with IT team on project planning & execution Manage Intune, SCCM & System Center Configuration Manager tools Ensure compliance with company policies & procedures

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Exploring Intune Jobs in India

The demand for professionals with skills in Intune is on the rise in India as more and more companies are adopting cloud-based solutions for managing their devices and applications. Intune is a popular Mobile Device Management (MDM) solution provided by Microsoft, and professionals with expertise in this tool are highly sought after in the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Noida

Average Salary Range

The average salary range for Intune professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 4-6 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 12-15 lakhs per annum.

Career Path

A typical career path for an Intune professional may include roles such as: - Junior Intune Administrator - Intune Administrator - Senior Intune Administrator - Intune Architect

Related Skills

In addition to expertise in Intune, professionals in this field are often expected to have knowledge or experience in the following areas: - Active Directory - Azure - PowerShell scripting - Endpoint security

Interview Questions

  • What is Microsoft Intune and how does it differ from other Mobile Device Management solutions? (basic)
  • How do you enroll devices in Intune? (basic)
  • Can you explain the difference between device compliance policies and configuration policies in Intune? (medium)
  • How do you troubleshoot issues with Intune-managed devices? (medium)
  • What is Autopilot in Intune and how does it simplify device deployment? (medium)
  • How do you create and deploy applications using Intune? (medium)
  • Explain the concept of Conditional Access in Intune. (advanced)
  • How do you set up role-based access control (RBAC) in Intune? (advanced)
  • Can you automate Intune tasks using PowerShell scripts? (advanced)
  • How do you integrate Intune with other Microsoft 365 services like Azure AD and Office 365? (advanced)
  • Explain the concept of Mobile Application Management (MAM) in Intune. (medium)
  • How do you configure device compliance policies for Intune-managed devices? (medium)
  • What is the role of Intune Management Extension in device management? (medium)
  • How do you monitor the health and performance of Intune-managed devices? (medium)
  • Can you explain the difference between Intune and SCCM (System Center Configuration Manager)? (medium)
  • How do you manage software updates for Intune-managed devices? (medium)
  • How do you handle security breaches on Intune-managed devices? (advanced)
  • What are the best practices for securing Intune-managed devices in a corporate environment? (advanced)
  • How do you configure VPN profiles for Intune-managed devices? (medium)
  • How do you set up multi-factor authentication for Intune users? (medium)
  • Explain the concept of app protection policies in Intune. (medium)
  • How do you manage device profiles in Intune? (medium)
  • What are the limitations of Intune as a Mobile Device Management solution? (advanced)
  • How do you handle user enrollment and authentication in Intune? (medium)

Closing Remark

As the demand for Intune professionals continues to grow in India, now is the perfect time to upskill and prepare for a career in this field. By mastering the skills and knowledge required for Intune roles and confidently answering interview questions, you can position yourself as a valuable asset to employers in the job market. Good luck with your job search!

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