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2.0 - 5.0 years

3 - 6 Lacs

Mumbai

Work from Office

Deploy & manage Microsoft 365, Intune, Azure AD Configure Defender, Purview & Autopilot Support migration to Microsoft 365 Automate with Power Platform & PowerShell Enforce compliance, DLP & MFA Drive adoption of Teams, SharePoint & OneDrive

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Mobile Device Management Specialist, your primary responsibilities will include unlocking mobile devices and performing remote wipes, resetting passwords on mobile devices using Microsoft Intune, managing user provisioning and access, and handling onboarding and offboarding of mobile devices. You will also be responsible for mobile device management support, profile management, and application deployment/assignment through Microsoft Intune MDM. In addition, you will manage company resource access via Microsoft Intune MDM, handle user deletions from AAD, and configure LOB apps and store apps using Microsoft Intune. You will upload store apps, deploy LOB apps and store apps via Microsoft Intune, monitor app deployment status, and manage Android and Windows compliance policies via Microsoft Intune. You will also be responsible for software update scheduling via Microsoft Intune policies. To excel in this role, you should have a solid understanding of core concepts of SCCM, knowledge of Active Directory or Azure AD, roles, permissions, and group policy. You should be able to explain different types of enrollments in iOS, Android, or Windows devices and differentiate between Azure AD join, Azure AD registered, and Hybrid Azure AD join. Familiarity with Intune terminologies like Conditional Access, SCEP, Supervised Mode, User Affinity Enrollment, and without user affinity enrollment is essential. You will work on remotely managed devices, create compliance rules for users and devices, control device features and settings, ensure devices and data protection, implement app protection policies, manage Hybrid Autopilot, resolve policy conflicts, and troubleshoot policy-related issues. If you have a passion for mobile device management, a keen eye for detail, and a proactive approach to problem-solving, we would like to hear from you.,

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4.0 - 7.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Technology: Expertise in Windows operating systems and update management features Proficiency in system management tools like SCCM or Intune Understanding of security best practices related to patching and updates Strong analytical and troubleshooting skills Ability to effectively communicate technical information to stakeholders

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: EMM Intune. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: EMM Intune. Experience: 3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Tools: Flexera admin studio, PSADT (Power shell deployment tool kit),App- V , Advanced installer tools deep & Through knowledge. Re-packaging legacy setup applications using InstallShield. Created .MSI applications (Windows Installer setups), MST (Transforms) using InstallShield. Creating Custom Actions in MSI packages using VB Scripts and Batch scripts & deep Knowledge on custom and standard actions. Good Knowledge in Orca, MSI & Windows Installer Technology and ServiceNow. Detailed knowledge of Windows Registry. Working on PSADT to deliver the package/application. Application Deployment Client health Management Knowledge of how to interpret SCCM/MEM log files. Run the monthly deployment reports. App integration and deployment using SCCM and Intune deployment tools. Driver packages creation using PSADT Tools. Application Deployment Client health Management Knowledge of how to interpret SCCM/MECM log files. Run the monthly deployment reports. Application Rationalization etc. Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

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5.0 - 10.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Why Conduent: You\u2019ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person\u2019s contributions. Each day you\u2019ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work. In 2021, we won Best Places To Work, Best Global Culture and Best HR Team. As an Application Packaging Engineer, you'll play an integral role in delivering applications across the Conduent Windows 10 environment. You will partner with internal technology groups to ensure that proposed technical solutions align with the company's overall objectives. You'll also serve as a strategic partner to business leaders, internal innovation teams, and IT functional areas by helping them identify and take advantage of new digital opportunities while providing guidance and ensuring solutions align with the business and IT strategy. (this area can be changed to suit the role) We need someone who can: Create application deployments for workstations in an enterprise environment working with experienced and inexperienced requestors to obtain requirements, settings, and preferences. Package applications utilizing tools such as AdminStudio, Orca and PowerShell to deliver the best end user experience. Create and edit MSI installers, Windows batch files, and PowerShell scripts. Develop and follow procedures for testing applications prior to large scale deployment. Create and manage application deployments in an enterprise environment using Microsoft Intune and Microsoft Configuration Manager. Document customizations and changes made during the application packaging process. Basic Qualifications for Consideration: Bachelor\u2019s Degree or equivalent working experience Experience and understanding of MSI application packaging, required Minimum of 5 years of experience creating and deploying applications using Microsoft Intune or Microsoft Configuration Manager Minimum 5 years of experience working with AdminStudio and PowerShell Preferred Qualifications For Consideration: Experience using PowerShell Experience using PowerShell App Deployment Toolkit Experience with Windows Installer Technology Experience using Microsoft Intune or Microsoft Configuration Manager Experience navigating Microsoft Azure Portal Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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2.0 - 5.0 years

3 - 6 Lacs

Mumbai

Work from Office

Design & deploy Microsoft Modern Workplace solutions, lead M365 projects, implement EMS & Defender tools, manage compliance (DLP, IRM), handle licensing, migrate from 3rd-party tools to MDE, and provide expert client support and communication.

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7.0 - 10.0 years

4 - 8 Lacs

Chennai

Work from Office

SCCM L2 Job Title: Software Distribution Engineer Proposed Grade: Band B3 & B2 Primary Skill: Software Distribution & Patch Management, Windows, MECM, Intune Location: Bengaluru / Chenna Experince - 7- 10 years Rates including mark up - 130K/M - 140 K/M Experience: Proven experience in software distribution and patch management, particularly in Oracle JRE to Microsoft SDK migration. Strong knowledge of Windows operating systems and related technologies. Responsibilities: Perform software distribution and patch management tasks for Oracle JRE to Microsoft SDK migration. Ensure compatibility and functionality of distributed software on target systems. Collaborate with cross-functional teams to gather requirements and provide technical solutions. Troubleshoot and resolve issues related to software distribution and patch management. Maintain documentation and provide training to end-users as needed. Mandatory Skills: Software Distribution & Patch management.Experience3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: EMM Intune.Experience3-5 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Band B3 - 7.5 years Location - Bangalore, Pune, Coimbatore if not any where in India CBR- 180K Intune Lead Must tohave :- Intune Suite Good to have :-SCCM for Intune Architect role Must have Intune EPM hands on experience and its migration from other tools such as cyberark and other similar tools. Must have experience on Intune Advance analytics and its implementation. Knowledge on Intune suite tool is mandatory. Experience in deploying, administering, and supporting Intune. Suggest the benefits of using Intune suite and compare it with other technologies Contribute to preparing LLD & HLD documents. Review the Current SCCM Setup and Configuration and services. Review and Validate the Azure HD/Hybrid requirements. Good understanding of Cloud services & Tenant management. Good knowledge of analyzing & implementing GPO/Device Configuration policies using Intune. Familiar with various Use Cases for Autopilot and applicability in various scenarios. Experience in Autopilot designing, setup, managing and troubleshooting Microsoft Windows Desktop OS deployment with Azure/Microsoft 365. Configure Autopilot settings in Intune (Creating Device profile, applying profile to on-boarded devices, Policies etc.) Windows 10/11 OS deployment and update distribution using Mobile Device Management. Expertise in Windows 10 Deployment Rings and application management to ensure software updates are implemented across estate. Creation of provision profiles, configurations and security profiles and deployment to managed client devices. Enable activities in to define roles for MDM and SCCM (e.g., Software distribution, Policy 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: EMM Intune.Experience5-8 Years.

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3.0 - 6.0 years

12 - 18 Lacs

Hyderabad

Work from Office

Job description Job Role : EDR Admin --Work From Office Experience : 3 to 6 Yrs Key Skills: End-End management of MS Defender, Hands-on experience with EDR, Defender Antivirus, Strong knowledge of Python, PowerShell or any scripting Notice Period : 0 to 30 days-- Candidates must attend F2F interview in Hyderabad(Weekdays only) Should be willing to work in Rotational shift Company: Cyber Towers, Quadrant 3, 3rd floor, Madhapur, Hyderabad -- 500081. Job Overview: We are seeking a proactive and detail-oriented Endpoint Security Engineer to manage and enhance our endpoint protection technologies. This role focuses on deploying, tuning, and monitoring Microsoft Defender products (such as Defender for Endpoint, Defender for Identity, Defender for O365 and Defender Antivirus ) with a strong emphasis on SCCM\Intune platform expertise to ensure comprehensive visibility, compliance, and rapid threat response. Key Responsibilities: Administer, monitor, and optimize Microsoft Defender suite deployments across the enterprise . Serve as an escalation point for complex endpoint and infrastructure-related incidents. Design and manage endpoint detection and response (XDR) policies using Defender for Endpoint. Develop threat-hunting hypotheses and implement new detection logic in Defender XDR. Provide mentorship and guidance to Tier 1/2 SOC analysts. Develop and maintain configuration baselines, health checks, and compliance reporting using Tanium. Investigate and remediate security alerts and endpoint incidents. Collaborate with SOC and IR teams for threat hunting, forensic analysis, and response automation. Document processes, configurations, and incident response procedures. Automate compliance and remediation workflows using PowerShell and Intune configuration profiles. Manage and monitor Microsoft Defender for Office 365 to protect users from phishing, malware, and other threats across Exchange, SharePoint, OneDrive, and Teams. Requirements: 35 years of experience in endpoint security or a related cybersecurity role. Deep knowledge of Microsoft Defender for Endpoint, Defender for Identity, and related Defender XDR tools. Strong experience with Intune platform. Experience with scripting (PowerShell, Python) for automation and remediation. Familiarity with SIEMs (e.g., Splunk, Sentinel) and EDR integrations. Strong analytical and troubleshooting skills.

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1.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Our Mission Healthcare should work for patients, but it doesnt. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdocs mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Technical Support Specialist, you’ll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve IT Support products and services. Our office is located in Koregaon Park and we are looking for candidates who can work from office all 5 days in the night shift (6pm-3am IST). You’ll enjoy this role if you are Passionate about providing great customer experience A problem solver; you enjoy solving complex problems Excited about learning new technologies Excited to use technology to enhance the consumer experience A self starter and have an entrepreneurial mindset Your day to day is Working within the IT Support Team to provide excellent customer service, effective response times and expert insights into general and sometimes complex support issues Provide first- and second-level support for network-related issues (LAN, WAN, Wi-Fi, VPN, etc.) Monitor and troubleshoot network performance, connectivity, and hardware (routers, switches, firewalls) Assist in configuring and maintaining network devices, including IP addressing and VLAN setups Escalate complex issues to senior network engineers or external vendors as needed Supporting on-site/remote desktop computing issues (PCs/Macs) as well as submitting repair requests to manufacturers for damaged machines Providing basic support and assistance for Zocdoc users in relation to a variety of software applications and hardware systems Ensuring quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction are adhered to Assisting other IT support staff with operational procedures and troubleshooting issues Creating and maintaining detailed documentation for systems and processes managed by the Enterprise IT team, for both end-users and other IT staff Communicating promptly throughout the ticket lifecycle to maintain a high level of client satisfaction by responding promptly to client requests according to published SLAs Performing IT support tasks such as desk setups, inventory counts, organizing, audits, meeting room setups, etc. and other duties as assigned Systems administration of core IT services (on-prem and SaaS), including process automation, configurations, and improvements within these tools Hardware and software asset management Staff onboarding and off-boarding, including machine imaging and account creation/configuration You’ll be successful in this role if you have Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience 2+ years experience in a progressively responsible technical support or helpdesk role Strong customer service background Experience in Google Workspace admin Experience with AzureAD, Intune Endpoints Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls) Proficiency with Single Sign-On and Multi-Factor authentication Familiar with JAMF/JSS Suite Scripting experience (BASH, PowerShell, or similar) Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025

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4.0 - 9.0 years

5 - 9 Lacs

Gurugram

Remote

Job Description Job Description: End Point Management Engineer As an End Point Management Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle users onboarding and off boarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorise incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyse recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and off boarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2+ years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours If you are a passionate and dedicated individual with a strong technical background, we encourage you to apply for this exciting opportunity.

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6.0 - 10.0 years

18 - 21 Lacs

Hyderabad

Work from Office

Responsibilities: * Manage IT infrastructure & operations * Ensure endpoint security compliance * Oversee IT security projects * Implement Intune & Entra ID solutions * Lead IT security initiatives

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6.0 - 11.0 years

15 - 25 Lacs

Pune, Jaipur, Delhi / NCR

Hybrid

Endpoint SCCM Administration Manage testing activates for workstations, laptops, VMs Configuration of WDS, configuration PXE, configuring VM build environment Required Candidate profile ideally, the candidate would be Tanium certified or have extensive hands-on experience. Proven Level 3 support Strong PowerShell Solid experience with Windows OS imaging using MDT, SCCM, or Autopilot.

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8.0 - 13.0 years

15 - 30 Lacs

Chennai

Remote

We are hiring LEVEL 3 and LEVEL 4 - Technical support engineer for one the US Based MNC IT Service & Consulting organisation. Position - Technical Engineer Level 3 Location (Remote Role) - Permanent Work From Home Experience – 8+Year Shift Timing- US Shift Key Responsibilities: Provide technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining application environment stability. Act as an escalation point, for Service Operations where there is a need to escalate to L3 and for problems pertaining to IT technology and with a view to re-engineering. Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team s service acceptance criteria. Undertake the role of Technical Lead on internal projects applying both significant communications, organizational and technical skills to achieve successful outcomes Strong, hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), VMware vSphere, and Windows Server/OS. Extensive technical experience with modern deployment and management technologies – Microsoft Intune, Microsoft Endpoint Manager, AutoPilot, – Subject Matter Expert level Extensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), FSLogix, Multi-Session Windows 10 – Subject Matter Expert level. Strong Azure experience and knowledge. Experience with other cloud platforms may suffice (AWS, Google Cloud Platform, or Oracle Cloud). SAML Single Sign-on, Multi-Factor Authentication, Cloud Identity, and SaaS Identity administration/deployment experience. Cloud-hosted VoIP Telephony Administration (Cisco UC, Microsoft Skype for Business, Microsoft Lync, Microsoft Teams, RingCentral, Vonage, 8x8, Avaya) Required Qualifications: Good experience on systems engineering experience in Citrix XenApp VDI/VDA, Microsoft RDSH VDI/VDA Systems engineering experience in Microsoft Exchange, Microsoft 365 (Exchange Online, Intune MDM, Teams, SharePoint, OneDrive), VMware vSphere/vCenter, and Public Cloud Hosting Technologies (AWS or Azure). 4+ years of experience providing L3 production help desk support. Good to have experience with scripting in PowerShell MDM Solutions (Microsoft M365 Intune MDM, VMware AirWatch, Cisco Meraki Systems Manager) Preferred Qualifications MSP Experience Network+ and Security+ Certified Microsoft 365 Certified Enterprise Administrator Expert Mac OSX Experience ConnectWise Experience a plus Interested can either apply or share their updated CV on prateek.kairati@anlightconsulting.com

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15.0 - 20.0 years

13 - 17 Lacs

Chennai

Work from Office

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Overview: We are looking for an experienced Solution Architect specializing in End User Computing (EUC) to join our dynamic IT team. The ideal candidate will have strong hands-on experience with technologies such as Microsoft Intune, Nexthink, VDI management, AI, Automation etc. The candidate will play a critical role in designing, implementing, and optimizing secure, scalable, and efficient end-user environments for a global workforce. You will architect end-to-end digital workplace strategies that support seamless collaboration, enhanced productivity, and exceptional employee experiences, whether users are in-office, remote, or hybrid. This is a vital role that combines deep technical knowledge with a passion for improving user experience, enabling flexible work, and integrating emerging tools like AI, analytics, and automation into the digital environment. Key Responsibilities: Design and implement end-user computing solutions including but not limited to Intune, Nexthink and Virtual Desktop Infrastructure (VDI) etc. Architect and deploy automated workflows to improve EUC operations and management. Provide strategic guidance and technical leadership for EUC-related projects and initiatives. Analyze enterprise trends and future business needs to develop architecture roadmaps, service blueprints, and endpoint standards. Collaborate with cross-functional teams to deliver scalable and secure desktop and device management solutions. Ensure compliance with organizational security policies and standards. Deliver high-quality documentation for architecture designs, configurations, and operational processes. Required Skills & Experience: Minimum 15 years of overall IT experience with at least 5 years in a solution architect role focused on end-user computing. Hands-on expertise with Microsoft Intune and modern device management strategies. Experience using Nexthink for DEX monitoring and analytics. Use tools like Nexthink, Lakeside, SysTrack, or Microsoft Endpoint Analytics to build dashboards and insights. Strong background in VDI environments design, deployment, and support. Proven ability in automation of EUC tasks using scripting and AI-based tools. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. r1rcm.com Facebook

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5.0 - 8.0 years

4 - 9 Lacs

Bengaluru

Work from Office

JD for Tech Support: Daily management of personal queue of assigned support tickets and tickets and focusing on meeting ticket SLAs to achieve performance targets Utilize ITIL best practices to enhance and optimize the services provided to end users. Experience with Office 365 Administration, including Exchange, OneDrive, SharePoint, Intune, and Teams Email Administration with essential level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Essential domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP Mandatory skills: o365/Intune/Windows AD/Share point kindly share the resume those who have above skills to jakkakamakshi@happiestminds.com with the below details: Total exp: Rel exp: Which Level of support: CCTC: ECTC: NP: Current Location: Preferred Location: Able to attend F2F interview on 17th July:

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2.0 - 4.0 years

1 - 6 Lacs

Bengaluru

Work from Office

JD for Tech Support: Daily management of personal queue of assigned support tickets and tickets and focusing on meeting ticket SLAs to achieve performance targets Utilize ITIL best practices to enhance and optimize the services provided to end users. Experience with Office 365 Administration, including Exchange, OneDrive, SharePoint, Intune, and Teams Email Administration with essential level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Essential domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCP Mandatory skills: o365/Intune/Windows AD/Share point kindly share the resume those who have above skills to jakkakamakshi@happiestminds.com with the below details: Total exp: Rel exp: Which Level of support: CCTC: ECTC: NP: Current Location: Preferred Location: Able to attend F2F interview on 17th July:

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0.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply

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5.0 - 8.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Experience with O365 implementations ideally across multiple sites and geos Mi gration experience from Exchange, Google to Office 365 Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint,Planner, To-Do etc Good Communication skills. M365/EMS: Understand attribute management as it relates to O365 identities such as user objects, O365 Groups Active Directory knowledge M365 features deployment knowledge Enterprise mobility + security deployment experience Good understanding of Azure and Active Director y in a multi forest/domain infrastructure, including authentication and authorization principles. User account management and troubleshooting Good Communication skills. Preferred candidate profile O365, Exchange, On prem, Active Directory

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

You are an experienced IT Systems Engineer with over 6 years of experience, based in Bangalore. Your role involves installing, configuring, testing, and maintaining operating systems, application software, data security, and system management tools. You will ensure the highest levels of systems and infrastructure availability for the organization. Your responsibilities include managing and monitoring all installed systems and infrastructure in line with company guidelines or SOP. You will define customers" needs and functionality in a service development cycle, implement warranty and support activities, and evaluate existing systems while providing technical direction to IT support staff. Collaboration with other professionals is crucial to ensure high-quality deliverables within organization guidelines, policies, and procedures. You will focus on work process optimization methods, risk management tools, and monitor existing systems to maintain structural integrity. Additionally, you will oversee the development and installation of new hardware and software, configure operating systems and other software, and test installed software for glitch detection. Your role involves providing technical direction to IT support staff, ensuring constant availability of technical resources, designing and implementing security systems and redundant backups for data safety, and proactively maintaining the highest levels of systems and infrastructure availability. You will monitor and test application performance, identify potential bottlenecks, and work with developers to implement solutions. Writing and maintaining custom scripts to increase system efficiency, participating in the design of information and operational support systems, and assisting vendors and IT personnel in issue resolution are also part of your responsibilities. Strong metrics and operational excellence focus, exceptional communication skills, decision-making abilities, information security knowledge, analytical skills, and organizational skills are essential for success in this role. A Bachelor's Degree in Information Technology, Computer Engineering, or a related field is required, with a Master's degree preferred. Certification in cloud computing and network knowledge such as OSI network layers and TCP/IP protocols would be beneficial. You must have proven experience in system engineering, IT support, installation, and maintenance of OS and software, along with the ability to create automated scripts and software. Confidentiality agreement signing and trade secret protection are mandatory, along with exceptional networking skills and knowledge. If you possess the required skills and experience, and are seeking a challenging opportunity as an IT Systems Engineer, this role could be a perfect fit for you.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klber Lubrication, a company of the Freudenberg Group, is the global leader in speciality lubrication with manufacturing operations in North and South America, Europe and Asia, subsidiaries in more than 30 different countries and distribution partners in all regions of the world, supported by our HQs in Germany. We are passionate about innovative tribological solutions that help our customers to be successful. We supply products and services, many of them customized, in almost all industries from automotive to the wind energy markets. Some of your Benefits Personal Development: We offer a variety of trainings to ensure you can develop in your career. Health Insurance: Rely on comprehensive services whenever you need it. Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success. Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement. Safe Environment: We strive to ensure safety remains a top priority, and provide a stable environment for our employees. Bangalore Hybrid Work Klber Lubrication India Pvt. Ltd. You support our team as SCCM/Intune Administrator (F/M/D) Responsibilities Create and maintain deployment scripts to automate the deployment process. Implement continuous integration, and deployment (CI/CD) pipelines based on DevOps Methodology. Collaborate with cross-functional teams to schedule and ensure successful delivery of software products. Support standardisation and optimisation of Global IT Shared Services in the area of responsibility. Creating and Maintaining Deployment Documentation: Document deployment procedures, configurations, and troubleshooting steps. Monitor deployment progress and performance based on KPIs (key performance indicators). Address any issues or bottlenecks that arise during deployments. Ensure alignment and coordination during deployment cycles. Collaborate in local and international IT projects. Qualifications Engineer resp. bachelors or masters degree in electrical engineering, Information Technology, Computer Science or equivalent skills acquired in practice, and 4-5 years of experience in similar work. In-depth knowledge in the areas of: Software deployment and release management. Software packaging and deployment tools in particular with Microsoft System Center Configuration Manager (SCCM) Microsoft Device management with Intune. IT Workplace and mobile Systems (Desktops, Notebooks, Mobile Devices).,

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7.0 - 10.0 years

7 - 10 Lacs

Noida

Work from Office

Job Title: Sr. Office 365 Support Specialist Business Function/Sub Function: IT Infra & Operation Location: Noida, India Position Overview: We are looking for a highly accomplished IT Infrastructure, Operations, and ITSM Specialist to join the GEDU IT Infra & Operations Team at our Noida office. This role requires a dynamic professional with expertise in IT infrastructure, operations, network support, and IT service management, along with hands-on experience in Microsoft Azure, Office 365, and endpoint security solutions. The ideal candidate should have a strong technical background, proven leadership skills, and a user-centric approach. They will be responsible for leading IT support teams, ensuring the stability and security of IT infrastructure, and driving operational excellence. Working across multiple time zones as per business needs, they will collaborate with product managers, architects, and R&D teams to enhance IT services and align technology strategies with business objectives. This role demands a proactive mindset, the ability to manage critical IT projects, and a focus on continuous improvement, automation, and security compliance. If you are passionate about delivering seamless IT experiences, driving innovation, and building robust IT operations, we encourage you to apply. Key Responsibilities: IT Operations Management Oversee the design, implementation, and maintenance of IT infrastructure, including cloud, on-premises and hybrid environments. Manage Azure Active Directory, Entra ID, Office 365, and endpoint security solutions to ensure seamless IT operations. Monitor system performance, availability, and security to proactively address potential risks and minimize downtime. Ensure effective backup, disaster recovery, and business continuity planning for IT services. IT Service Management (ITSM) & Support Lead incident, problem, change, and service request management in alignment with ITIL best practices. Establish and enforce ITSM processes and SLAs to ensure prompt and effective resolution of IT issues. Maintain and update ITSM documentation, including SOPs, knowledge base articles, and system documentation. Collaborate with cross-functional teams to enhance service efficiency and user experience. Security, Compliance & Identity Management Implement and manage security baselines, compliance policies, and endpoint security solutions (e.g., Microsoft Defender, Purview). Oversee Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Identity Management (PIM) for enhanced security. Ensure compliance with global security standards and regulatory requirements. Manage Zero Trust principles and enforce security hardening practices. Team Leadership & Vendor Management Lead and mentor a team of IT support engineers, ensuring high performance and continuous skill development. Manage relationships with third-party vendors and service providers, ensuring SLA adherence and prompt resolution of escalations. Drive collaborative problem-solving and knowledge sharing across the IT team. Automation & Process Optimization Develop and automate IT workflows using PowerShell scripting and Microsoft Graph API. Continuously optimize IT processes and drive innovation to improve operational efficiency. Identify opportunities to reduce manual effort and enhance self-service capabilities. Project & Stakeholder Management Manage IT infrastructure projects, upgrades, and migrations based on business requirements. Collaborate with business leaders, product managers, and R&D teams to align IT strategies with organizational goals. Provide regular reports and insights on IT performance, risks, and improvement plans. Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or a related field. Masters degree in IT Management or related disciplines is a plus. Professional Certifications (Preferred but not mandatory): Microsoft Certifications : Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Identity and Access Administrator (SC-300) Microsoft 365 Certified: Modern Desktop Administrator Associate IT Service Management (ITSM) & Security Certifications : ITIL v4 Foundation (or higher) for ITSM best practices CompTIA Security+ or CISSP for security management Networking Certifications : Cisco CCNA/CCNP, Aruba, or Arista networking certifications are a plus Work Experience: 7 to 10 years of experience in Office 365 Administrator, Operations, ITSM, and Cloud Administration. Hands-on experience in Microsoft Azure, Office 365, Entra ID, Intune, and Endpoint Security. Strong knowledge of ITIL processes, service management tools, automation, and PowerShell scripting. Proven experience in leading IT support teams, managing IT projects, and collaborating with cross-functional teams. Key Skills & Competencies: Deep expertise in cloud, hybrid IT environments, and IT service management. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication, leadership, and stakeholder management skills. Ability to work across different time zones as per business needs. Strong analytical mindset, with a focus on continuous improvement and automation.

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