270 Intune Jobs - Page 5

Job Title and Overview IT Support Engineer / Sr. IT Support Engineer Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration. Basic knowledge of the OSI model, switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Understanding of IT infrastructure and Security. Ability to assess faults, prioritize, respond and escalate accordingly. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks. Ensuring correct comprehension, response time and resolution of issues/requests/emails. Procient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience Bachelors / Masters Degree (any stream) 2 to 7 years of relevant experience + Compensation and Benets 5 Days working routine Night shift

Job Title: IT Delivery Specialist Shift: Rotational Shift (Includes Morning 6AM-3PM, Afternoon 2PM-11PM and Night Shift4PM-1AM) Experience: 5 - 7 years of overall experience with 5+ years of relevant experience Primary Skills (Must-have): Intune MDM, Jamf MDM, Mac, Application packaging, shell scripting, Virtual machine knowledge(launch, manage, architecture knowledge, MacOS with Jamf) Secondary Skills (Good-to-have): MS Graph api, PowerShell, Azure Automation Position Overview: Device management Engineering principles to create the core systems and processes for the companys key business needs, using “cloud-first” platforms and services. We are looking for a Principal Information Systems Engineer with strong motivation and experience to join us. You will have a vital role in how we plan, build, and deliver automation solutions in the Mobile Device Management area which includes iOS, Android, and Windows Operating systems. Key Responsibilities: • Lead the design, implementation, and maintenance of device management systems, including Intune and JAMF mobile device management (MDM) • Develop and implement applications and device configuration management for endpoints, including design, test, deployment, and maintenance activities to ensure consistency and improve efficiency. • Coordinate with IT teams to ensure device compatibility and integration with existing software and infrastructure. • Respond to complex incidents escalated from L1 and L2 support teams including service outages and degradations. Interface with vendor and other enterprise support elements as required. • Develop and implement device security policies to protect company data and ensure regulatory compliance. • Knowledge on artificial intelligence • Design and build automation solutions to reduce manual efforts and increase worker efficiency. • Provide technical leadership and guidance to team members. • Collaborate with stakeholders to understand their requirements and provide appropriate solutions. • Stay current with industry trends and emerging technologies and propose ways to leverage them for the benefit of the organization. • Effective communication skills Minimum Qualifications: • Bachelor’s degree in computer science, Information Technology, or related field. • 5 – 7 years of Hands-on experience in MDM Tools such as Intune, and Jamf. • Good knowledge of developing automation using PowerShell, Bash, Perl, and Python scripting • Hands-on experience in developing, test, and deploying application packages using Microsoft Intune \ JAMF MDM. Ensure packages are compatible with various device types and operating systems. • Good knowledge of cloud platforms like AWS or Azure • Hands-on experience in MS Graph API to integrate various Microsoft services (like Office 365, Azure AD, and Intune) and other third-party applications for enhanced functionality. • Strong understanding of device security principles and best practices. • Ability to work independently and cross-functionally within and outside of the team. • Excellent communication and documentation skills • Professional certifications in device management or related fields would be an advantage.

About The Role Role Purpose Role-MTR Video conference support engineer Location- Bengalore Candidate will able to do one time set up of the MTR devices in VC rooms / meeting rooms with a process of device onboarding with automation. Candidate shall create a workflow/ process for onboarding the devices and align with SOP defined by customer. In order to achieve the same, license and administrative access for Microsoft Teams pro and Microsoft PowerApps need to be provisioned by customer. Wipro shall write and deploy scripts for enrolment such that Devices can be configured to automatically receive firmware and software updates. Service Setup related to in-scope sustain services and associated ITSM processes (incident/service requests/problem management). Proactive Monitoring solution design & setup (leveraging current available technologies in customer network such as Microsoft Teams Pro, Powerapps etc). Strong understanding of Managing , monitoring and configuration support for MTR devices(windows, Android, surface, panel) Must have knowledge on Intune management , policies , groups management Should have knowledge on Networking and Troubleshooting Should have knowledge on Microsoft Entra ID (AAD), Microsoft exchange online ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: WSiC-IoT platform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: EMM Intune. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: EMM Intune. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment Expertise in PowerShell Scripting In-depth knowledge to create and configure MDM policies "Windows Autopilot deployment experience using Intune. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Good understanding on Device and User based Certificates (SCEP and NDES). Managing Quality Updates and Feature Updates for Windows 10/11 Device Enrollment Methods and Experience in Logic apps Primary Skills SCCM Intune On Prem AD Azure AD Secondary skills Windows Autopilot MDM Powershell Scripting

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. About The Role Primary Skills Mobile Device Management (MDM) Microsoft Intune Required Skills & Qualifications: 4-6 years of experience in Intune and MDM administration. Strong understanding of iOS device management , including supervised mode and VPP. Experience with Windows Autopilot setup and deployment. Familiarity with Azure AD , conditional access, and compliance policies. Knowledge of scripting (PowerShell) for automation and reporting. Excellent troubleshooting and communication skills. About The Role - Grade Specific Is responsible for the overall measurement, analysis and implementation of any recommendations, ensuring desired outcome is achieved. Involved directly with other support teams and the client, owning the overall improvement activities. Owns overall backlog of improvement ideas and actions. Skills (competencies) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job Role: IT Administrator The IT Administrator at Nutrabay will be responsible for managing the companys on-premises IT infrastructure, cloud services, network security, and user support. This individual plays a critical role in ensuring business continuity, security compliance, and optimal performance of IT systems across all departments. You should apply if you have: • 3+ years of experience in IT administration or a similar role. • A strong understanding of Windows Server, Active Directory, and network administration. • Proficiency with Microsoft 365 administration and AWS cloud services. • Experience in IT security principles, compliance frameworks (especially ISO 27001), and the DPDP Act. • Excellent troubleshooting skills and a proactive attitude. • Strong documentation and communication abilities. • A bachelors degree in Computer Science, Information Technology, or a related field. You should not apply if you: • Do not have hands-on experience managing IT infrastructure and cloud environments. • Are unfamiliar with IT security compliance standards or backup and recovery strategies. • Struggle with cross-functional collaboration or handling help desk operations independently. • Are uncomfortable taking ownership of critical IT incidents, even outside working hours. Skills Required: • Microsoft In-tune & Active Directory • Microsoft 365 & Google Workspace administration • AWS cloud infrastructure • Network devices (Routers, Switches, Firewalls) • IT Security & ISO 27001 compliance • Data protection under DPDP Act • Backup & disaster recovery strategies • Help desk ticketing & technical support • IT policy documentation & asset management What will you do? • Manage on-premises servers, storage systems, and network equipment • Administer Windows Domain, M365, and Google Workspace services • Oversee AWS cloud infrastructure with an eye on cost and performance optimization • Implement and monitor security controls in line with ISO 27001 and DPDP • Conduct vulnerability scans, access management, and regular audits • Manage backups and ensure tested disaster recovery solutions are in place • Provide help desk support and onboarding/offboarding for employees • Document IT policies, procedures, and monthly system performance • Collaborate with vendors and support budget planning for IT services • Lead training and awareness initiatives across departments • Be available for high-priority incidents beyond work hours Work Experience: Minimum 3+ years in IT Administration or related roles Working Days: Monday - Friday Location: Golf Course Road, Gurugram, Haryana (Work from Office) Perks: • Friendly Atmosphere • High learning & personal growth opportunity • Flexible Timings • Diverse Work Environment

Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in End User Computing (EUC), specializing in Identity and AccessManagement (IAM), Intune Administration & MDM Expertise. Intune Administration & MDM ExpertisePossesses advanced skills in Autopilot deployment, managing and troubleshooting MDM-related issues, and enforcing compliance and security policies. Software Packaging & DeploymentPowerShell scripting, App-V, InstallShield, and AdminStudio for application packaging and deployment. Identity & Access ManagementDefine and govern Azure Active Directory (AAD), Group Policy (GPO), and Microsoft Entra ID, ensuring secure access control and user identity management. Browser Management & PoliciesConfigure and Manage browser policies via Intune to optimize security and performance. Automation & ReportingProvide data reporting using power BI and automation using Power Automate to streamlet processes & enhance team efficiency. A proactive professional with a robust problem-solving mindset, exceptional communication skills, and a dedication to optimizing IT operations and end-user support. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in End User Computing (EUC), Identity and Access Management (IAM), Intune Administration & MDM. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.

To provide mobile COD (Company Owned Device) support: Troubleshooting Enrollment Issues COD/BYOD DEP/ABM Email and Calendar not Syncing, Boxer/Encrypted email, SSO issue, AirWatch SSP, IOS compliance policy issues.

Role & responsibilities Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate Able to troubleshoot hardware/software issues with laptops and tablets Knowledge of AD, AAD & Windows 10,11 Inventory Management Deskside and white glove support experience Knowledge of Intune would be a big plus. Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool of record Install and support Microsoft Office applications and Office 365 software and additional approved, as needed, software Perform basic PC, network, and mobility troubleshooting Coordinate with Users for Asset reconciliation. Handling tickets and following till closer. Maintain asset inventory. Support with creating, editing, and maintaining user accounts, permissions, and passwords in Office365/Azure. Ability to work with Service Delivery and L3 Senior Engineers to solve the incident/request and interpret complex solutions and fixes. Ability to identify problems and proactively suggest ways to improve processes as applicable Contribute to Knowledge Base content in line with writing styles and content guidelines Create / Maintain / appropriate User Guides and publish updates as needed Automation of Deployment of application and patching Preferred candidate profile Adhere to existing policies and procedures and enforce them within the team Perform in an environment that may include frequent changes, delays, or unexpected production outages Follow instructions and respond to management direction Actively participate with and direct teams, including the Incident Management team, to identify the root cause of incidents Address escalations and ensure communications are distributed accordingly Capture and report weekly and monthly operations metrics Knowledge on EUC hardware technologies like DELL / HP / Lenovo etc..

Creation and/or improvement of Cyber Operational Security processes Design of workflows with stakeholders Continuous improvement (reporting, formalization of processes, production of operating procedures, etc.) Supervise endpoint compliance (computers, mobiles, tablets) Intune. Verification of BYOD access and compliance of personal devices

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 236

Job Summary: We are seeking a skilled and motivated Desktop Data and Automation Analyst to join our team. Reporting to the O365 Desktop Engineering Manager, you will be responsible for leveraging your expertise in KQL queries, PowerShell scripting, automation, and data analysis to drive insights and automation solutions within the desktop space. Your primary focus will be on optimizing desktop operations, enhancing security, and leveraging data-driven approaches to improve efficiency and user experience. Responsibilities: Utilize KQL queries to analyze desktop-related log data, including O365 and Intune logs, to identify patterns, trends, and anomalies, providing actionable insights for improved desktop management. Develop and maintain PowerShell scripts to automate desktop-related tasks and workflows, including provisioning, configuration, and troubleshooting, with a focus on enhancing efficiency and user productivity. Collaborate closely with the O365 Desktop Engineering Manager and cross-functional teams to identify automation opportunities and develop solutions to streamline desktop management processes. Leverage data analysis techniques to monitor and evaluate desktop performance, security compliance, and user behavior, providing recommendations for optimizations and proactive actions. Design and create reports, dashboards, and visualizations using Power BI or similar tools to effectively communicate desktop-related metrics, trends, and insights to stakeholders. Collaborate with the O365 and Intune teams to ensure desktop solutions align with overall infrastructure requirements, security standards, and compliance regulations. Stay up-to-date with industry trends, best practices, and emerging technologies in the desktop management space, identifying opportunities for improvement and innovation. Participate in desktop-related projects, providingexpertise and guidance on data analysis, automation, and optimization strategies. Work closely with desktop support teams to troubleshoot complex issues, identify root causes, and develop automated solutions to enhance the support and maintenance processes. Document processes, procedures, and best practices related to desktop data analysis and automation, ensuring knowledge transfer and efficient collaboration within the team. Qualifications: Bachelor's degree in computer science, information technology, or a related field. 8-10 years of relevant job experience Relevant certifications in data analysis, PowerShell scripting, or desktop management (such as Microsoft 365 Certified: Modern Desktop Administrator Associate) are a plus. Strong experience in utilizing KQL queries to analyze log data, particularly in the desktop management space, using tools like Azure Monitor or similar log analytics platforms. Proficiency in PowerShell scripting for desktop automation, including familiarity with Graph API and desktop management-related modules. Solid understanding of desktop management concepts and technologies, including O365, Intune, group policies, software deployment, and patch management. Experience with MDM and MAM concepts. Experience creating reports, dashboards, and visualizations using Power BI or similar business intelligence tools to effectively communicate data insights. Knowledge of desktop security principles, including compliance standards and best practices. Knowledge of Azure identity and security services Strong analytical and problem-solving skills, with the ability to analyze complex desktop-related data and derive meaningful insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Proactive mindset with a strong sense of ownership and the ability to work independently to drive initiatives forward. Attention to detail and a commitment to delivering high-quality results within agreed timelines.

Experience: 4+ years Qualification: BE - EXTC/IT/Computer, BSc, BCA Division: IT Infrastructure Main Duties and Responsibilities Hands-on experience in security devices like FortiGate, Cisco ISE. Hands-on experience in configuring IPsec VPN tunnel, SSL remote VPN (Citrix VPN). Hands-on experience in configuring Cisco Nexus and Catalyst Ethernet switches. Hands-on experience in configuring Cisco Meraki Wi-Fi devices. Hands-on experience in configuring Cisco Email Security. Hands-on experience in maintaining Riverbed SD Wan. Hands-on experience in troubleshooting routing protocols like EIGRP and BGP. Knowledge of working on various models from Cisco. Ability to apply principles, theories, and concepts, as well as knowledge of related networking disciplines. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network. Advanced knowledge and troubleshooting skills to support network infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions. Advanced skills and knowledge and adherence to Change Management processes. Excellent knowledge and troubleshooting skills on Microsoft Windows Server Administration (Windows 2012/16/19). Excellent knowledge and troubleshooting skills on Hyper V and Nutanix Administration. Experience in ManageEngine Patch Management. Experience in Intune MAM. Hands-on experience with Veeam Backup software. Experience in Crowd Strike EDR. Understanding of cloud computing service models like SaaS, PaaS, and IaaS. Knowledge of AD, AD Sync, SFTP, and basic networking. Experience with Directory Services, Group Policies, DNS, DHCP, and File Server activities. Should have good knowledge about Windows Server Configuration & Maintenance. Should have good knowledge of M365 Email & Communication System. Should have good knowledge about Azure Cloud Services. Should have good knowledge of Network Monitoring Tools. Should have good knowledge of Cybersecurity Software like Zscaler, CrowdStrike, SOC. Should have good knowledge of ISO 27001 Policy and Procedures. Requirements / Behavioral Skills Participate in all maintenance and upgrade activities, including verification and validation. Excellent oral and written communication. Be a good team worker, demonstrating loyalty and commitment to the organization and team members. Good organizational and communication skills and excellent attention to detail. Interact with individuals to provide needed information. Let me know if you'd like further refinements!

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace service delivery. Stay updated with the latest Apple macOS management trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management. Experience in deploying and managing Apple devices in an enterprise environment. Knowledge of Apple device security best practices. Familiarity with Apple device enrollment and configuration. Good To Have Skills: Experience with JAMF Pro. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A any graduate degree is required. Qualification any graduate

Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : any graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Your typical day will involve ensuring smooth operations and support for workplace management solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage and maintain Apple macOS systems efficiently. Troubleshoot and resolve technical issues related to Apple macOS devices. Implement security measures to protect Apple macOS systems. Collaborate with team members to enhance workplace management solutions. Stay updated with the latest trends in Apple macOS management. Professional & Technical Skills: Must To Have Skills: Proficiency in Apple macOS Management. Strong understanding of Apple device management best practices. Experience in deploying and managing Apple macOS devices in an enterprise environment. Knowledge of Apple device security protocols and configurations. Familiarity with Apple device enrollment and configuration profiles. Additional Information: The candidate should have a minimum of 3 years of experience in Apple macOS Management. This position is based at our Hyderabad office. A degree in any graduate is required. Qualification any graduate

Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Microsoft Intune Good to have skills : Microsoft Windows Desktop Management, Net with Oracle 11G as DB Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will be responsible for implementing the configuration management plan as directed by the Configuration Lead and assisting in the design of software configuration and customization to meet business process design and application requirements. You will play a crucial role in ensuring smooth software configuration processes. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Assist in the design of software configuration and customization Implement the configuration management plan as directed by the Configuration Lead Ensure smooth software configuration processes Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune Strong understanding of software configuration management Experience in designing software configuration and customization Knowledge of business process design and application requirements Experience with Microsoft Windows Desktop Management Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Intune This position is based at our Pune office A 15 years full-time education is required Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: Design and implement enterprisewide Intune solutions. Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. Lead Windows Autopilot deployment strategies. Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. Troubleshoot complex Intune and securityrelated issues. Develop compliance reports and align policies with regulatory frameworks. Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. Strong experience in security hardening, compliance, and enterpriselevel endpoint management. Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. Strong understanding of Zero Trust security frameworks and IAM integration. Leadership and mentorship abilities. Strategic thinking and decisionmaking. Strong communication and stakeholder management. Ability to align technical solutions with business objectives. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Gurugram office A 15 years full-time education is required MD102 + Microsoft Certified:enterprise Administrator Expert (Must) ITIL v4 Qualification 15 years full time education

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune, Workplace Technology Solutions, Apple macOS Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an Associate Manager with expertise in Microsoft Intune administration and incident management to lead endpoint management operations and ensure seamless service delivery. The ideal candidate will have a strong technical background in Intune, MDM solutions, and ITIL-based incident resolution, with experience in managing escalations, coordinating with cross-functional teams, and driving service improvements. Roles & Responsibilities: Intune Administration & Endpoint Management:-Oversee Microsoft Intune for managing Windows, macOS, iOS, and Android devices.-Ensure compliance and security policies are properly implemented via Intune & Azure AD.-Manage Autopilot provisioning, compliance policies, conditional access, and app protection policies.-Troubleshoot and resolve Intune-related issues, including device enrollment, compliance failures, and software deployments.-Work with JAMF and other MDM tools for macOS management where applicable.-Collaborate with security teams to enforce zero-trust security policies.-Optimize Group Policy Objects (GPOs) and Endpoint Configuration Manager (SCCM/Co-management).-Incident Management & Escalations:-Act as the Incident Manager, ensuring ITIL best practices for L1, L2, and L3 support teams.-Own P1/P2 incidents, drive RCA (Root Cause Analysis), and implement corrective actions.-Ensure SLA adherence and minimize downtime through proactive monitoring & automation.-Coordinate with vendors (Microsoft, JAMF, OEMs) for issue resolution.-Conduct incident post-mortems, document lessons learned, and drive service improvements.-Provide regular reports & dashboards on incident trends, recurring issues, and resolution times.-Service Delivery & Process Improvements:-Define and implement SOPs, playbooks, and best practices for endpoint management.-Lead problem management by identifying trends and implementing permanent fixes.-Work closely with the Service Delivery Manager to improve operational efficiency.-Conduct training sessions for the L1/L2 support teams to enhance troubleshooting skills.-Implement automation & scripting (PowerShell, Intune Graph API) to improve response times.-Stakeholder & Client Management:-Act as the primary technical SME for endpoint management and incident handling.-Interface with clients, business users, and internal teams to manage expectations.-Provide weekly/monthly service reviews and continuous improvement plans.-Ensure compliance with client security policies, GDPR, and data protection laws. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Workplace Technology Solutions, Apple macOS Management-9+ years of IT experience with a focus on Intune administration & endpoint management.-Strong expertise in Microsoft Intune, Azure AD, Autopilot, SCCM, and Co-management.-Deep knowledge of ITIL processes, incident, and problem management.-Experience handling major incidents (P1/P2), RCA, and service restoration.-Proficiency in PowerShell scripting, Intune Graph API, and automation.-Experience in working with JAMF for macOS management is a plus.-Excellent communication, stakeholder management, and leadership skills.-Microsoft certifications such as MD-102, MS-101, ITIL V4 are preferred. Additional Information: The candidate should have a minimum of 9+ years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full time education is required. Qualification 15 years full time education

Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply

Should have at least 7 to 14 years working knowledge on Windows & Mail Messaging, Intune, o365 experience Should be MCSE / MCSP & VMware professional certified Expert in Windows Server Installing and troubleshooting, Windows Server OS & Hardening. Good knowledge of Exchange server installation, configuration, and administration Good Knowledge of Proxy, DHCP, WINS, DNS, SMS and MS Active Directory, SAV (all versions), SCCM, WSUS and Big Fix Patch management on all Servers (Microsoft & Windows). Working Knowledge on VMWare would be preferred, VMware ESXI ( 6.5 and above), VMware NSX Install, Support and troubleshoot File and Print servers’ problems. Experience on Antivirus along with Windows AD

L3 - Senior Consultant - Bengaluru Duties/Responsibilities: L3 As a Senior Consultant, you will be at the front lines with our users supporting them with their Cloud needs specifically helping them navigate the journey to the cloud on the Microsoft 365 platform. Job Description: (Knowledge, Skills, and Abilities) M365 Technologies - MUST have advanced troubleshooting and project implementation skills in 2 or more of the technologies below. Certifications highly preferred (ISO 27001 guidelines). If the candidate has a reasonably strong experience he must complete it within 2 months. Recent learning and certification should be alligned with the future technologies. M365 AzureAD M365 Exchange Online or MDOP 2 M365 InTune - Device Management and Application Management lifecycle, M365 Defender suite (Office 365,EndPoint, Exchange, CloudApps) Microsoft Identify AzureAD, conditional access, integrations SAML Microsoft VDI or DaaS (Microsoft 365, Microsoft Cloud PC) Scripting - powershell, KQL Windows 365 Operating systems and Hardware Microsoft Security and Compliance Team player with experience communication with US users - excellent communication skills Good to have worked in night shifts in the recent future (this is a different genre of people many will find it difficult) Optional.. Must Have InTune - 30% (Patching apps, scripts, automation -AutoPilot, troubleshoot logs) Defender suite - 20% (email, teams, sharepoint, CoPilot, addressing policies and troubleshooting ) Vendor management - 10% (collaborating with MS, HP, Dell, Lenovo, Managed service providers like Microsoft) Security and Compliance products in M365 - 30% (Adanced M365 security features AzureAD, Experience in delivering in SLA environments- 10% Awareness and having worked in ISO 27001 or SOC2 companies - 10% Must work in an IT department with 500+ users or more and be able to mentor juniors in the team. Good to Have Compliance - ISO 27001 or SOC 2 (should have experience working in these environments) Network --> FortiGate UTM (Firewall, IDS, IPS, Web Application Filter) Server Operating systems --> Windows Server 2022, Ubuntu, HyperV Hardware - Laptops, Server and Network Equipment Additional Requirements: Must be willing working in rotational shifts India/US (EST) hrs. BA/BS degree required. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology. Certification Certification - M365 Admin certifications in the above technologies are preferred. Must be constantly upgrading/learning new technologies . ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC: