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5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You will be responsible for Application Packaging, Intune Administration, Patch Management, SCCM Management, Troubleshooting & Optimization in order to ensure smooth delivery of applications across the organization. Your role will involve creating, testing, and deploying applications using Intune and SCCM. You will manage application deployments, policy creation, update rings, group creation, and assignment through Intune. It will also be your responsibility to ensure timely patching and updates via Intune for maintaining security and compliance standards. Additionally, you will oversee application creation, deployment, and co-management, ensuring seamless integration between SCCM and Intune. Your expertise will be required to identify and resolve issues related to application deployments, policy enforcement, and system configurations. To excel in this role, you must have proven hands-on experience with Microsoft Intune and SCCM for application packaging and deployment. A strong knowledge of Windows Update Rings, policy management, and group assignments in Intune is essential. Experience in enterprise patching and compliance management will be beneficial. Your expertise in SCCM application management and co-management strategies will be put to good use. Excellent troubleshooting skills for resolving endpoint management issues are a must. Effective communication and collaboration skills are required to work efficiently with global teams. Your skills in Application Packaging, Intune, SCCM, and Windows Update Rings will play a crucial role in fulfilling the responsibilities of this position. Join UST, a global digital transformation solutions provider, with a track record of working alongside the world's best companies for over 20 years. UST partners with clients from design to operation, embedding innovation and agility into their organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact, touching billions of lives in the process.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a Configuration Senior Analyst -SCCM to join their team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India (IN). As a Configuration Senior Analyst -SCCM, you will be responsible for various tasks related to software distribution, application deployments, and configuration management using tools like System Centre Configuration Manager (SCCM) & Intune. Key Responsibilities: - Excellent knowledge of Software distribution and application deployments - Working knowledge of current configuration management software such as SCCM & Intune - Deep understanding of Inventory Management, Software distribution, and Patch Management using SCCM & Intune - Proficiency in Image Management using SCCM & Intune - Ability to develop custom deployment scripts (VBS, batch, etc.) - Understanding of Package server, Task server, PXE server concepts - Strong troubleshooting skills for Windows server/client and Networking issues - Experience in creating custom scripts for gathering inventory from clients - Handling test and release of applications and Patches using SCCM - Knowledge of SCCM & Intune Client management Suit at all Levels - Proficiency in generating custom reports using SQL queries or MYSQL - Mid-level knowledge about SCCM & Intune infrastructure including primary site servers, secondary site servers, and distribution points Qualifications: - 5-6 years of relevant experience or equivalent combination of education and work experience - Basic understanding of current scripting technologies and batch commands - Basic knowledge of windows server administration including AD, domains, policies, etc. - In-depth knowledge of configuration management principles and best practices - Good communication and written skills About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. They serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally. As a part of the NTT Group, they invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit their website at us.nttdata.com.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
At Tide, we are dedicated to building a business management platform that is tailored to save time and money for small businesses. We offer our members not only business accounts and banking services, but also a wide range of administrative solutions that are interconnected, spanning from invoicing to accounting. Since our launch in 2017, Tide has grown to serve over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters located in central London, and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, we are a team of over 2,000 employees. Tide is committed to continuous growth, constantly exploring new products and markets, and seeking individuals who are passionate and driven to join us in our mission to empower small businesses, helping them save time and money. The Information Technology (IT) team at Tide serves as the backbone of our organization, ensuring the seamless and secure operation of our technology infrastructure. Our mission revolves around empowering employees through the provision of reliable and innovative IT solutions that enhance their efficiency in achieving their goals. We are dedicated to upholding a robust and secure IT infrastructure, proactively addressing technical challenges, and delivering exceptional support to cultivate a digitally driven and collaborative work environment. As the IT Workplace Operations Lead, your role will encompass guaranteeing a seamless, secure, and scalable IT experience for our global and hybrid workforce. This position requires a blend of hands-on technical execution and strategic leadership. You will play a pivotal role in guiding a high-performing team that offers support to our employees across various locations. Your responsibilities will include leading and managing IT operations for both in-office and remote teams, overseeing IT service management processes, mentoring and developing the IT Operations team, managing IT infrastructure and endpoint systems, ensuring seamless employee experience, collaborating with cross-functional teams, driving automation and process efficiency, owning reporting and performance tracking, and ensuring compliance with company policies and security protocols. To excel in this role, you should possess a proven track record of leading IT Operations, experience in implementing ITIL-based processes, expertise in modern IT tools, proficiency in driving automation initiatives, the ability to balance operational demands with strategic improvements, strong communication skills, and a passion for enabling productivity and scalability through strong IT foundations. Tide is an inclusive environment where diversity is celebrated, and everyone's voice is valued. We are united as One Team, working together transparently to achieve our goals. Your personal data will be handled in accordance with Tide's Recruitment Privacy Notice for recruitment purposes.,
Posted 2 weeks ago
2.0 - 6.0 years
1 - 6 Lacs
Hyderabad
Work from Office
Urgent Hiring for WorkStation Service Engineer / Windows Administrator for Client DELOITTE for CTH position Hi, Seasons Greetings! Role: WorkStation Service Engineer / Windows Administrator Work Nature - Contract To hire Work Location Hyderabad Total Experience 2+ Yrs Immediate Joiners only Job Description: Skillset: Vulnerability Management, Intune Administration, (EUTS) Windows Administrator. Mandatory Qualifications: 2-5 years of strong experience Proven experience as a Workstation Engineer Strong knowledge of Microsoft Intune and its capabilities. Experience with vulnerability management tools and practices. Proficiency in Windows operating systems and administration. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and manage time effectively. Please share your updated resume along with the below details: Element Details Full Name as Per Govt Proofs: Contact Number Alternate Contact Number Email ID Total Experience Relevant Experience PAN Card Number Current CTC Expected CTC Current Work Location Preferred Location Open for Relocation (Yes/No)- Current Company Name Notice Period Mode of Employment (Contract/Permanent) If Contract, please provide payroll company: {Interested can share their CV to saraboju.shivani@firstmeridianglobal.com or call on 7661922226 } Do you know anyone who could be interested in this profile? Feel free to share this email with the person. You might make their day just by forwarding this email.
Posted 2 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Active DirectoryMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Image Management & OSD Customization SpecialistRole Description:a talented and experienced technical expert to join our team as a Image Management lead. In this role, you will be responsible for automating the creation and maintenance, and lifecycle management of machine images across multiple environments using System Center Configuration Manager, OSD Customization, Microsoft Deployment Toolkit etc. and will be knowing about SCCM infrastructure & Configuration in depth and provisioners to ensure our images are consistent, reliable, and meet our specific requirements. Must Have Skills: Microsoft System Center Configuration Manager, Microsoft Deployment Toolkit, OSD Customization, PowerShell, WIM (Windows Imaging Format) and ImageX . Autopilot & Intune etc.Key Responsibilities:He will collaborate closely with platform engineers, cloud architects, security teams, and application owners to ensure secure, scalable, and standardized Golden images are delivered for hybrid and cloud-native systems.Key Responsibilities and Skills: Creating and maintaining OS images:This involves capturing a baseline OS image (often referred to as a "Golden image") and then customizing it with specific applications, drivers, and settings. Frequent hardening of the OS images and maintain it under registry/galleryIntegrate security best practices, including vulnerability scanning, patching, and hardening as part of the image build lifecycle.Ensure standardized, reproducible, and version-controlled image deployment for both on-premises virtual machines and cloud-based instances (AWS, Azure Images, GCP Images, etc.).Automating Image Creation:Define templates to automate the creation of machine images for various Windows OS platforms through SCCM, MDT etc.Image Customization & Deployment:Deploying the customized image to target computers, either remotely or locally, using tools like SCCM, MDT or Offline Media.Understanding Windows OS Imaging:Knowledge of Windows imaging technologies like WIM (Windows Imaging Format) and ImageX is crucial. Troubleshooting:Ability to troubleshoot issues related to OS image deployment and configuration. Hardware integration:Understanding to integrate different hardware models with the OS image, manage drivers & Hardware certification etc. Security:Hardening and implementing security best practices for OS images and deployment. Establish monitoring and reporting for image lifecycle management and audit readiness.Partner with infrastructure, application, and security teams to troubleshoot image-related deployment and performance issues. Technical Experience:Minimum 5+ years of operational experience, Azure cloud certification required.Scripting and Automation:Experience with scripting languages (e.g., PowerShell, BAT file and automation tools.Must have knowledge in Autopilot & Intune Operating Systems:Knowledge of all platforms of Windows operating systems. Expert hands-on experience on maintaining image templates.Problem-solving and Communication:Ability to troubleshoot issues, communicate effectively, and collaborate with other team members. Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Ability to work and collaborate remotely.Primary work schedule is aligned with US Eastern business hours.Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Qualification 15 years full time education
Posted 2 weeks ago
5.0 - 10.0 years
12 - 20 Lacs
Pune
Hybrid
Job Summary: We are seeking a skilled Windows Build and Image Engineer to manage and maintain standardized Windows OS images used across the organization. The ideal candidate will have a strong background in Windows operating systems, imaging tools, automation, and endpoint management solutions such as Microsoft Endpoint Manager Intune, or MDT. Key Responsibilities: Develop, test, and maintain custom Windows OS images (Windows 10/11) for desktops, laptops, and virtual environments. Integrate device drivers (PnP), software applications, and security patches into image builds. Manage and optimize image deployment processes using tools like MDT, or DISM tools. Maintain version control and documentation for all builds and deployment processes. Experience in Microsoft Intune autopilot deployment, profile creation, remediation scripts, defender endpoint security. Experience in patching OEM drivers using dell command utility. Ensure images meet organizational security and compliance standards. Troubleshoot image-related issues during deployment or post-deployment. Collaborate with security, helpdesk, and application teams to ensure compatibility and user experience. Automate build and deployment processes using PowerShell or other scripting languages. Evaluate and test new OS updates, features, and third-party software for inclusion in standard images. Maintain a structured UAT (User Acceptance Testing) process for new builds. Required Qualifications: 5+ years of experience in building and deploying Windows OS images in a corporate environment. Proficiency with imaging and deployment tools such as MDT, WDS, DISM, and Microsoft Intune. Solid understanding of hardware configuration of models like Dell, Microsoft and HP. Knowledge of hardware lifecycle management. Strong knowledge of Windows operating systems (Windows 10/11), and Windows registry. Experience with scripting languages (e.g., PowerShell, Batch). Familiarity with BIOS/UEFI configuration and hardware compatibility during imaging. Incident handlings using ITSM tool like ServiceNow. Experience with managing application packaging and deployment. Preferred Qualifications: Knowledge of Zero Touch or Autopilot deployment. Familiarity with compliance and endpoint hardening standards. Soft Skills: Strong analytical and troubleshooting skills. Excellent communication and documentation abilities. Ability to work independently and as part of a cross-functional team. Detail-oriented with a focus on quality and consistency.
Posted 2 weeks ago
2.0 - 4.0 years
1 - 6 Lacs
Thiruvananthapuram
Hybrid
Job Title: Infrastructure Engineer Intune, Active Directory, VMware, Wintel Experience Level : 2+ years in IT Infrastructure Engineering Job Summary We are seeking an Infrastructure Engineer with 2+ years of experience in managing and supporting Intune, Active Directory (AD), Windows Server (Wintel), and VMware virtualization environments . The ideal candidate will be responsible for maintaining, troubleshooting, and optimizing enterprise IT infrastructure to ensure reliability, security, and high availability. As an Infrastructure Engineer , you will work with Intune, Active Directory, Windows Server, VMware, and cloud integrations to support business operations. This role requires strong troubleshooting skills, hands-on system administration experience, and a willingness to learn and grow in an enterprise IT environment . Key Responsibilities 1. Active Directory & Windows Server Administration Assist in the installation, configuration, and maintenance of Active Directory, Domain Controllers (DCs), and Group Policies (GPOs) . Support Azure Active Directory (Azure AD) integration, user authentication, and security policies . Manage Windows Server 2016/2019/2022 environments , including patching, monitoring, and troubleshooting. Configure and maintain DNS, DHCP, and NTFS permissions for seamless enterprise operations. 2. VMware Virtualization & Server Management Support VMware vSphere, ESXi, vCenter, and VM provisioning . Monitor and troubleshoot VM performance, storage configurations, and virtual networking issues . Assist in the deployment and maintenance of VMware clusters, HA, and DRS configurations . Perform server backups, snapshot management, and disaster recovery planning . 3. Security & Compliance Follow security best practices to secure Active Directory, Windows Servers, and VMware environments . Assist in role-based access control (RBAC), multi-factor authentication (MFA), and privileged access management (PAM) . Support backup and disaster recovery plans for Active Directory, Windows Server, and VMware infrastructure. Ensure compliance with ISO, NIST, SOC, and GDPR security frameworks . 4. Troubleshooting & Incident Response Diagnose and resolve Active Directory login issues, GPO conflicts, and server performance issues . Troubleshoot VMware host connectivity, resource allocation, and storage performance problems . Assist in root cause analysis (RCA) and documentation of recurring infrastructure issues . Work with helpdesk and senior engineers to resolve server-related tickets and escalations . 5. Automation & Infrastructure Support Learn and assist in PowerShell scripting for automating administrative tasks in Active Directory and Windows Server . Support server deployment automation using Ansible, Terraform, or SCCM . Document best practices, system configurations, and troubleshooting steps . 6. Collaboration & Continuous Learning Work closely with network, cloud, and security teams to ensure smooth IT operations. Participate in technical training, team meetings, and knowledge-sharing sessions . Stay updated with emerging technologies in Windows Server, VMware, and cloud infrastructure . Required Qualifications & Skills Must-Have 2+ years of experience in Intune, Active Directory, Windows Server, and VMware administration . Hands-on experience in Active Directory user management, GPOs, DNS, and DHCP administration . Basic knowledge of VMware vSphere, ESXi, and VM troubleshooting . Experience with server patching, security updates, and performance tuning . Strong problem-solving and troubleshooting skills. Good-to-Have Certifications : Microsoft Certified: Windows Server Hybrid Administrator Associate VMware Certified Technical Associate (VCTA) or VCP-DCV ITIL v4 Foundation Basic scripting experience in PowerShell for automation . Exposure to Azure AD, hybrid cloud environments, or AWS IAM . Knowledge of IT security principles, firewalls, and zero-trust security models .
Posted 2 weeks ago
3.0 - 6.0 years
2 - 5 Lacs
Karnataka
Work from Office
Workplace Architect will be responsible for technical oversee of the project for designing and implementing a robust patching process for our customer's workplace services transformation project. The successful candidate will possess strong technical expertise in endpoint management, patching, and security, with experience in designing and implementing solutions that span multiple operating systems and device types. Key Responsibilities: Design and implement a comprehensive patching process for the workplace, ensuring a compliant and secure environment. Develop a detailed design document outlining the patching process, including workflows, timelines, and tool integrations. Collaborate with the project team to identify and prioritize patching requirements for multiple OS and device types, including Windows, Linux, macOS, iOS, and Android. Work closely with the technical teams to integrate patching tools, such as Intune and Tanium, into the existing infrastructure. Develop and maintain technical documentation of the patching process, including configuration guides and troubleshooting procedures. Ensure that the patching process is aligned with industry best practices, regulatory requirements, and customer security policies. Provide technical expertise and guidance to the project team on patching and security-related issues. Requirements: Strong technical expertise in endpoint management, patching, and security, with experience in designing and implementing solutions that span multiple operating systems and device types. Experience with patching tools, such as Intune and Tanium, and their integration with existing infrastructure. Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions. Excellent communication and collaboration skills, with the ability to work effectively with technical teams, stakeholders, and customers. Ability to work in a fast-paced environment, with multiple priorities and deadlines. Strong communication and collaboration skills, with the ability to work effectively with diverse teams. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Tanium Certified Professional) are a plus. Nice to Have: Experience with IT service management principles and practices. Knowledge of industry standards and regulations, such as PCI-DSS, HIPAA, and GDPR.
Posted 2 weeks ago
8.0 - 10.0 years
14 - 18 Lacs
Noida, Gurugram
Work from Office
Role & responsibilities Job Title: L3 SCCM + Intune Specialist (Implementation Expert) Location: Gurgaon Experience: 810 Years + Job Type: T& M Department: IT Infrastructure & Endpoint Management 1.1.1 Job Summary: We are seeking an experienced and dynamic L3 SCCM + Intune Specialist with strong hands-on experience in designing, implementing, and managing enterprise-scale Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune solutions. The ideal candidate will play a critical role in the modernization of our endpoint management, including automation, security compliance, and device lifecycle management. 1.1.2 Key Responsibilities: • Lead SCCM & Intune implementation projects end-to-end, including planning, architecture, deployment, and post-implementation support. • Design, build, and maintain modern device management solutions using Microsoft Intune (MDM/MAM) and SCCM (MECM). • Manage OS deployment (OSD), application packaging and patch management. • Configure Conditional Access, Compliance Policies, Autopilot, and Endpoint Security baselines in Intune. • Automate and streamline endpoint provisioning, updates, and software deployment. • Integrate SCCM and Intune with Azure AD, Defender, and other Microsoft 365 security tools. • Troubleshoot complex issues as L3 support and mentor L1/L2 teams. • Ensure adherence to security compliance frameworks and IT governance policies. • Create and maintain detailed documentation for configurations, SOPs, and technical architecture. 1.1.3 Required Skills & Qualifications: • 8+ years of hands-on experience with SCCM and Microsoft Intune in large enterprise environments. • Proven track record of end-to-end implementation of Intune (Autopilot, MDM/MAM, etc.). • Strong expertise in Windows 10/11 lifecycle management, patching, and compliance. • Experience with PowerShell scripting for automation and remediation. • Familiar with Azure AD, Conditional Access, and Defender for Endpoint. • Knowledge of ITIL practices and service delivery excellence. • Strong communication, documentation, and stakeholder management skills. 1.1.4 Preferred Certifications: • Microsoft Certified: Endpoint Administrator Associate (MD-102) • Microsoft Certified: Azure Administrator Associate • ITIL Foundation Certification Page 2 von 3 Provider confidential Preferred Certifications: • Microsoft Certified: Security Operations Analyst Associate (SC-200) • Microsoft Certified: Azure Security Engineer Associate • CompTIA Security+ or equivalent Preferred candidate profile Preferred Certifications: • Microsoft Certified: Endpoint Administrator Associate (MD-102) • Microsoft Certified: Azure Administrator Associate • ITIL Foundation Certification Microsoft Certified: Security Operations Analyst Associate (SC-200) • Microsoft Certified: Azure Security Engineer Associate • CompTIA Security+ or equivalent
Posted 2 weeks ago
4.0 - 8.0 years
5 - 15 Lacs
Jaipur, Bengaluru
Work from Office
Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.
Posted 2 weeks ago
10.0 - 14.0 years
0 - 0 Lacs
navi mumbai, maharashtra
On-site
As the Associate Director of Employee Technology Support at Morningstar DBRS (MDBRS), you will play a pivotal role in establishing and shaping the employee technology support function within the organization. Your primary responsibilities will include overseeing the delivery of high-quality support experiences, managing service delivery across the Global Service Desk (GSD), user devices, and application management. This leadership position will require a strategic mindset, technical expertise, and the ability to lead and develop a high-performing team of infrastructure engineers. You will collaborate closely with the GSD to ensure timely and efficient support services, drive initiatives for enhancing end-user experience, automation, and standardization, as well as oversee endpoint lifecycle management including OS imaging, software packaging and deployment, and patch management. Key Responsibilities: - Build and lead a high-performing Employee Technology function, including hiring, developing, and managing a team of infrastructure engineers. - Collaborate closely with the Global Service Desk to ensure prompt and high-quality support services. - Drive initiatives for end-user experience improvement, automation, and standardization. - Oversee end-to-end endpoint lifecycle management, including OS imaging, software packaging and deployment, and patch management. - Lead engineering and administrative efforts across various platforms, such as user workspaces, collaboration tools, file server infrastructure, and user devices. - Manage technical on-boarding/off-boarding processes related to devices and user software environments. - Collaborate and coordinate with the Morningstar Central Technology teams and Morningstar Information Security team for the adoption of standards and meeting security requirements. Preferred Qualifications: - 10+ years of experience in IT infrastructure and employee technology, with at least 2 years in a senior management role. - Proven experience in managing and scaling endpoint environments across cloud infrastructure, especially Azure and AWS. - Hands-on knowledge of OS deployment, patching tools, and collaboration platforms. - Experience overseeing or partnering with service desk operations. - Experience leading cross-functional teams and delivering technology transformation projects. - Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or certifications (e.g., ITIL, Microsoft, AWS) is a plus. Success in this role will be demonstrated by: - Reduced incident resolution times and automation in user provisioning and software deployment. - Seamless coordination between the service desk and infrastructure engineers. - Secure and scalable endpoints and collaboration platforms that meet business needs. - High employee satisfaction and positive feedback scores. Morningstar DBRS is committed to being an equal opportunity employer. If you are passionate about technology leadership and driving innovation in employee support services, this role offers a unique opportunity to make a significant impact within a dynamic and forward-thinking organization.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
As an Apprentice in Technology at Deutsche Bank, you will have the opportunity to work in a dynamic and supportive environment where you can gain hands-on experience and develop a deep understanding of IT applications and systems. You will collaborate closely with experienced IT professionals to enhance your technical skills and contribute to various projects aimed at improving application performance and user experience. In this role, your key responsibilities will include assisting with Application Management by ensuring that IT applications run smoothly, providing technical support to users for issue resolution, maintaining accurate records of application configurations and changes, creating and delivering training materials for users, working on projects such as application upgrades and new implementations, testing applications for quality assurance, suggesting ways to improve application performance, ensuring compliance with company policies and industry regulations, and collaborating with other teams for successful application delivery and support. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field from a reputed university. You must have a strong technical aptitude, problem-solving skills, good communication skills, the ability to work well in a team, attention to detail, and willingness to learn new technologies. Familiarity with IT applications, basic knowledge of programming languages like C, C#, Java, Python, or SQL, understanding of database systems and SQL queries, basic networking concepts, and awareness of cybersecurity principles are desirable skills for this role. At Deutsche Bank, you will receive training and development opportunities to support your career growth. You will also benefit from coaching and support from experts in the team and a culture of continuous learning that aids progression. We strive to create an inclusive work environment where everyone is empowered to excel together and celebrate success as a team. Join us at Deutsche Bank Group and be part of a positive and fair work environment where your contributions are valued. Visit our company website for more information: [https://www.db.com/company/company.htm](https://www.db.com/company/company.htm),
Posted 2 weeks ago
5.0 - 9.0 years
6 - 8 Lacs
Noida
Hybrid
Provide advanced technical support and administration of the core infrastructure systems Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Provide input and help to implement/enforce security policies. Ensures virus management and security systems are updated and operating properly. Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed. Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs.
Posted 2 weeks ago
0.0 - 2.0 years
5 - 9 Lacs
Pune
Work from Office
Job Summary: The Intune Administrator is responsible for deploying, configuring, and managing Microsoft Intune to ensure secure and efficient management of the organization's Devices, mobile devices and applications. The role involves collaborating with various IT teams to implement security policies, troubleshoot issues, and provide end-user support. Key Responsibilities: Experience – 2+ years in Intune operations. Responsible for installation/implementation and configuration of Profiles/ policies. Major role includes providing Solutions, Implementation, configuration and troubleshooting of various platforms. (Windows, Android & iOS) Intune Compliance and configuration profiles (Policies) for all the platforms (Windows10/11, Android & iOS) PowerShell scripts for creating policies and pushing them via Intune. Windows 10 update Rings and Windows 10 features updates. Application packaging and deploying via Intune. Windows 10 Autopilot via Intune Bitlocker Encryption through Intune. Security Baseline policy deployment Intune Deployment Profiles. (Azure AD Join & Hybrid Join) Azure AD Users and Groups Conditional Access Policies. Creating technical Documentation for new or existing services and Report creation. Intune Tenant Administration End-Points Life cycle management like feature update, upgrades etc. Assisting in design and implementation of the IT infrastructure, troubleshooting and provide solutions for problems and conflicts. Azure AD Password policies. Application Delivery infrastructure design and deployment for Windows 10, Android, iOS. Maintain an awareness of current developments in Digital Workplace and conduct research and development of new technologies. Provide advice, both reactively and pro-actively, to customers, projects and colleagues. Coordinate project activities across customer, vendor and teams (Cloud, Server, Network etc). Intune Troubleshooting. Intune Reports & Endpoint analytics. Microsoft Defender. Coordinating service set up in the customer environment. Configuration of Windows Autopilot, deployment of OS upgrades and application along with MDM, MAM policies Manage, maintain, support, troubleshoot and optimize mobile solution presently in place while making suggestions and adjustments to future needs. Understanding of SSO and MFA technologies for SaaS applications. Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity. Application onboarding, provisioning & deployment via Intune platform. Good knowledge on application packaging. Supporting Proof of Concept for new services/technologies. Deliver all services following ITIL methodology for Service Creation & Creating SOW. Requirements: Diploma/ Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline 6 to 8 years of relevant experience in Intune administration Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5. ITIL v4 Foundation Certification (Good to have) 24x7, After office hours on-call standby
Posted 2 weeks ago
6.0 - 11.0 years
9 - 15 Lacs
Noida, Hyderabad, Mumbai (All Areas)
Hybrid
SCCM with Intune Engineer Locations: Hyderabad/Delhi NCR/ Mumbai Experience: 6-12 years Immediate joiners preferred. We are seeking a highly skilled IT Systems Administrator to manage and support critical IT infrastructure and services. The ideal candidate will have expertise across multiple domains, ensuring seamless operations and security for our organization. Responsibilities Azure Virtual Desktop / Cloud PC: Manage and maintain cloud-based virtual desktop environments. Google Cloud and Workspace: Administer Google Cloud services and Workspace tools for collaboration. Application Packaging and Deployment: Develop and deploy software packages across enterprise environments. Operating System Deployment: Automate and manage OS installations and updates for Windows/macOS. Group / Configuration Policies: Implement and enforce group policies for security and system management. Security Incidents: Monitor, investigate, and resolve cybersecurity threats and incidents. Intune Management: Configure and manage device compliance and security through Microsoft Intune. Tanium: Utilize endpoint security and management solutions for patching and compliance. macOS Management: Provide support and maintenance for macOS devices. Android / iOS Management: Manage enterprise mobile device policies and security. Conditional Access Policies: Implement security policies for authentication and access control. Printing and Scanning: Troubleshoot and maintain corporate printing and scanning solutions. L3 Ticket Resolution: Handle escalated technical issues, ensuring timely resolution and documentation. Qualifications we seek in you! Strong expertise in Cloud Computing (Azure, Google Cloud) . Strong experience in SCCM & Intune Microsoft Team Room project Updating certain security policies in Intune for Android and iOS/iPadOS Updating remediations for security tools installation in Intune (this is causing a lot of compliance issues at the moment) Updating Tanium package in Intune to fix corrupted Tanium installs and also deploy it out to machines missing Tanium (this impacts CMDB, Windows 11 project and Asset Inventory) ChromeOS configuration in Intune to get the ChromeOS project going Good experience in PowerShell Experience in OS deployment, security policies, and device management . Knowledge of Intune, Tanium, and endpoint security tools . Ability to manage IT incidents and troubleshoot critical issues . Familiarity with Conditional Access and Authentication Policies . Excellent problem-solving skills and a proactive approach to IT operations. All Intune areas Preferred Qualifications/ Skills Certifications such as Microsoft Azure, Google Cloud, ITIL, or Security+ . Experience in PowerShell scripting for automation . Strong communication and documentation skills.
Posted 2 weeks ago
8.0 - 10.0 years
19 - 25 Lacs
Bengaluru
Work from Office
Responsibilities Running and maintaining 1E Tachyon Platform Backend Infrastructure (On Prem / SaaS) Responsible for improving Digital Employee Experience (DEX) Communicate findings and recommendations clearly to internal stakeholders and clients Support project planning, scoping, and execution with a focus on quality and efficiency Developing custom instructions for workplace experience and Selfheal capabilities for devices Guarantied state rule creation and deployment Device Stability and Experience monitoring and troubleshooting Tachyon agent and Server Health monitoring ITSM connect with Tachyon Desktop management integration (OS Patching, Software Delivery) Inventory Management for endpoints Collaborate with other collaborators to build, test, and release automation and selfheal capabilities Work with 1E Vendor for any raised issues related to 1E Solutions and Platform Train support staff and help with technical issues as necessary Work with client organizations to identify and address business needs Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau) Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities Collaborate with cross-functional teams to drive outcomes, ensuring timely delivery and adherence to project governance frameworks Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards Mentor and guide junior analysts and contribute to best practices Lead cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact Set best practices, guide the analytics team in prioritizing tasks, and foster a culture of continuous improvement and proactive problem-solving Monitor, validate, and analyze outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers Desired Skills and Qualifications B.Tech/B.E. in Any Specialization, MCA in Any Specialization, M.Tech in Any Specialization, or any Bachelors degree Experience of working on 1E Tachyon Experience of working on other 1E tools such as Nomad, Shopping, Nightwatchman, etc. Working knowledge of desktop management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting Experience in Nexthink, SysTrack Thorough knowledge of SQL/SQLite, PowerShell, RESTful services, Web Services, WMI, Regular Expressions (RegEx), Windows Operating System; understanding of JSON, XML formats Experience of consuming APIs Understanding of Windows server and client administration Good understanding of Group Policy, DNS, and DHCP administration Experience in enterprise endpoint management solutions including modern management with Microsoft Intune, SCCM, VMWare WorkspaceOne Nice to Have Skills Problem-solving attitude Collaborative team spirit Good communication skills with the ability to represent in global meetings/forums/customers Good understanding of network infrastructure Knowledge of Cloud Technologies Excellent problem solving and analytical skills Ability to work independently and as part of a team Must be able to multi-task, change direction, set priorities, and meet deadlines.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to the complex digital transformation requirements of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. Our global presence spans over 65 countries with a workforce exceeding 230,000 employees and business partners. At Wipro, we are committed to supporting our customers, colleagues, and communities in thriving amidst a rapidly changing world. For more details, please visit our website at www.wipro.com. Responsibilities: - Demonstrate hands-on experience in areas such as Intune, Application Packaging, Mobile Device Management, Image Management, Apple Device Management, Software distribution / Patching using SCCM, and Digital Workplace Cloud management (Intune, Workspace 1, Jamf). - Possess sound technical knowledge in DEX U/X Delivery (Nexthink, 1E Tachyon, Aternity), RPA Automation, ServiceNow Automation, Digital Workspace Orchestration, and System Integration, including scripting to automate tasks effectively. - Proficient in managing a team comprising of 20-30 Engineers. - Exhibit strong executive presence with the ability to engage and communicate effectively with senior leadership and C-Suite executives. - Actively participate in technology roadmap planning by leveraging insights from Nexthink and other DEX data sources. - Analyze large volumes of DEX data to identify patterns that aid in proactively resolving User experience issues. Requirements: - Demonstrated success in leading DWS teams on a global scale within an enterprise. Proven experience in driving DEX outcomes, preferably using Nexthink. - Deep understanding of Enterprise IT, End User Services, PC, Mac, and Application workloads. - Experience in UI/UX development or involvement in the UI/UX feedback cycle. - Proficiency in Data Analysis, Data Modeling, and Data Gathering Processes. - Strong passion for overcoming complex challenges and staying updated on new technologies. Mandatory Skills: EMM Intune Experience: >10 YEARS Reinvent your world with us at Wipro. Join a dynamic team that is shaping a modern Wipro and driving digital transformation with bold aspirations. We are seeking individuals who are driven by the spirit of reinvention, constantly evolving themselves, their careers, and their skills. Embrace change and growth as part of our DNA, where we adapt to the evolving world around us. Be a part of a purpose-driven organization that empowers you to define your own reinvention. Unleash your potential at Wipro and realize your ambitions. We welcome applications from individuals with disabilities.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Key responsibilities include regularly scanning for available Windows updates, including security patches and feature updates. You will be responsible for implementing update rings to test new updates on a smaller group before deploying them to the entire network. Furthermore, scheduling and automating update installations using system management tools will be a key task. You will need to create and maintain a patch management strategy, which includes exception handling. Tracking current Windows OS versions across the network and implementing strategies to maintain consistent versions across different user groups will be part of your role. Additionally, investigating and resolving update-related issues such as installation errors, compatibility problems, and post-update malfunctions will be essential. Analyzing update logs to identify potential issues and enforcing security policies regarding updates to ensure timely application of critical patches will be crucial. Monitoring for vulnerabilities and implementing necessary updates to address them, as well as generating reports on update compliance and potential issues, will be part of your responsibilities. You will also be required to maintain comprehensive documentation on update procedures and troubleshooting steps. In terms of technology, you should have expertise in Windows operating systems and update management features, proficiency in system management tools like SCCM or Intune, and an understanding of security best practices related to patching and updates. Strong analytical and troubleshooting skills are essential, along with the ability to effectively communicate technical information to stakeholders.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
As a Global IT Service Desk Analyst at Lucy Electric Manufacturing & Technologies Pvt Ltd, you will play a crucial role in providing first-line support to end-users, managing service requests and incidents, and ensuring the smooth on-boarding/off-boarding process for new users across Lucy Group companies. Your dedication to delivering exceptional IT services will contribute to the seamless operation of medium voltage switching and protection solutions for electrical distribution systems worldwide. Your responsibilities will include ensuring timely resolution of assigned incidents, requests, and queries, escalating critical issues, administering core M365 services, managing user accounts and permissions, troubleshooting email and collaboration tools, and adhering to ITIL Service Management best practices. Additionally, you will collaborate with team members to enhance IT services, monitor incidents and alerts, and provide expedited support to VIP users. Key skills for this role include proficiency in M365 Admin Centre, Exchange, Active Directory, and Windows Operating System, familiarity with Microsoft Defender, Intune, and Microsoft Entra, strong communication and problem-solving skills, the ability to multitask in a fast-paced environment, and a commitment to maintaining a positive End-User Experience. Previous experience in IT Service Desk or IT support, ITIL certification, and knowledge of Infrastructure technologies and the Microsoft Eco System are essential qualifications. Desirable skills include knowledge of mobile device management, cloud technology, networking concepts, and relevant certifications such as CompTIA A+, Network+, and AZ-900. A willingness to work in shifts, document issues clearly, and support users across multiple time zones are also valuable assets for this role. If you are an enthusiastic individual with a passion for technology, excellent customer service skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity as a Global IT Service Desk Analyst at Lucy Electric. Join us in shaping the future of electrical distribution systems and making a real impact in the world of IT services. Apply now and be a part of our dynamic team!,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a Configuration Senior Analyst -SCCM to join the team in Noida, Bangalore, Coimbatore, Tier 2 & Tier 3, Uttar Pradesh (IN-UP), India. As a Configuration Senior Analyst -SCCM, you will be responsible for tasks such as software distribution, application deployments, Patch My PC, inventory management, patch management, image management, and custom deployment scripts using tools like SCCM and Intune. The ideal candidate should have 5-6 years of relevant experience or an equivalent combination of education and work experience. You should have a strong understanding of software distribution, application deployments, and configuration management principles. Additionally, you must possess working knowledge of current configuration management software like System Centre Configuration Manager (SCCM) and Intune, as well as the ability to troubleshoot Windows server/client and networking issues. You will be expected to develop custom deployment scripts, handle test and release of applications and patches using SCCM, and generate custom reports using SQL queries or MYSQL. A basic understanding of scripting technologies, batch commands, and Windows server administration is required. Good communication and written skills are essential for this role. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we are committed to helping clients innovate, optimize, and transform for long-term success. Join us in our mission to move confidently and sustainably into the digital future. Visit us at us.nttdata.com.,
Posted 2 weeks ago
5.0 - 10.0 years
12 - 20 Lacs
Pune
Work from Office
Design and implement scalable M365 and collaboration solutions, drive hybrid migrations, ensure secure mail flow, and lead cross-functional teams to deliver enterprise-ready architecture aligned with business needs. Required Candidate profile Solution Architect with strong exp in MS 365, Exchange Online, AD Sync, email security (Proofpoint/EOP), & hybrid environments. Exp in solution design, migrations, automation, & stakeholder mgmt.
Posted 2 weeks ago
8.0 - 13.0 years
25 - 40 Lacs
Pune, Bengaluru, Delhi / NCR
Hybrid
Inviting Applications for the Role of Principal Consultant- Systems Engineer I f interested, please share your updated resume with the following details to kirti.singh@genpact.com Role: Principal consultant Experience: 8+ years Location: Open Looking for immediate joiners (maximum notice period: 30 days). We are seeking a highly skilled Systems Engineer to support and optimize our enterprise IT infrastructure across Azure, MDM, and Microsoft 365 environments. In this hands-on role, you will be responsible for designing, implementing, and maintaining scalable and secure cloud solutions, with a focus on Azure Virtual Desktop, Microsoft Intune, Jamf, and cross-platform device management (Windows and macOS). You will play a key role in automating workflows using PowerShell, Power Automate, and Infrastructure as Code (IaC) tools such as Terraform and Ansible. Additional responsibilities include managing MDM platforms, enhancing access controls with Azure Active Directory (Entra ID), and ensuring performance and compliance across our Azure and Microsoft 365 environments. Job description: Bachelors degree in Computer Science, Information Technology, or a related field; Or a combination of unexpired technology certifications and 10 or more years of experience in a Cloud/Systems Engineering role. 5+ years of experience managing enterprise devices using Jamf and Microsoft Intune, including policy enforcement and lifecycle management. 5+ years of hands-on experience in systems and cloud engineering, with a focus on Microsoft Azure and workflow automation. Proven expertise supporting and optimizing Azure Virtual Desktop (AVD), cloud infrastructure, and Infrastructure as Code (IaC) tools such as Terraform & Ansible. Proficient in Microsoft 365 administration, including licensing, security, and endpoint integration. Advanced scripting skills in PowerShell for automation of system tasks and infrastructure operations. Skilled in designing and maintaining workflow automation using Microsoft Power Automate or equivalent tools Thanks, Kirti Singh
Posted 2 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Pune
Work from Office
8 years and above experience Location: Any Wipro location in India Mandatory skills: developing processes and standard operating procedures (SOPs) for L1, L1.5 support, EUC. Rates including mark up - 180 K/M Our expectation is for candidates with specialized expertise in end-user computing (EUC), establishing L1 support, ServiceNow, and developing processes and standard operating procedures (SOPs) for L1, L1.5 support To provide clarity, the key components of the job description are as follows: Service Delivery Management: Define ITIL-aligned service delivery strategies, oversee IT service desk operations, manage SLAs/KPIs, and improve IT service processes. End-User Computing (EUC): Lead deployment and support of end-user devices (desktops, laptops, mobile devices), manage software updates, and oversee VDI and endpoint management solutions. Operational Excellence: Establish a robust ITSM framework, ensure IT security and compliance, and manage budgets. Team Leadership: Mentor IT service delivery and EUC teams, fostering a customer-focused culture. Stakeholder Management: Act as the primary contact for EUC and service delivery issues, collaborating with business units and vendors. Technical Expertise: Strong knowledge of ITIL, EUC tools (e.g., Microsoft Intune, SCCM, Citrix, VMware Horizon), Windows/macOS, MDM, Microsoft 365, and ITSM platforms like ServiceNow. Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Delivery Management.: Experience: 8-10 Years.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should have knowledge of Intune/Autopilot, windows reset, application downloads, macros, and strong communication skills. You will be responsible for migrating user profiles, data, and settings to the new IT environment while ensuring data integrity and security. Testing and validating migrated data, creating and configuring user accounts, assigning permissions, and providing training and support to end-users are key tasks. Additionally, you will assist users with issues, develop user documentation, monitor the environment for problems, troubleshoot migration-related issues, and provide ongoing support. Preferred characteristics include effective communication, influencing and negotiation skills, analytical thinking, strategic planning, business acumen, financial management expertise, knowledge of current technologies, team management skills, driving organizational change, and excellent verbal and written communication skills. Your strong technical knowledge of IT infrastructure, experience with end-user migration tools, proficiency in Microsoft Office Suite, problem-solving skills, and interpersonal skills are essential for this role. Key Skills: Modern Workplace, Intune, Microsoft SCCM.,
Posted 2 weeks ago
7.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Technical Analyst specializing in SCCM & Intune, you will be responsible for designing, architecting, implementing, and maintaining SCCM and Intune solutions in mid and large-scale enterprise environments. Your expertise will be vital in developing architecture blueprints, best practices, and standards for deployment and management of SCCM and Intune. You will also play a key role in evaluating and recommending new tools and technologies to enhance current operations. In the implementation phase, you will lead the deployment, configuration, and maintenance of SCCM and Intune environments. Your responsibilities will include developing migration strategies to transition from legacy systems to modern management using Intune, ensuring proper configuration of SCCM for patch management, software distribution, OS deployment, and compliance settings. As part of the management and maintenance tasks, you will be expected to optimize SCCM and Intune for various functions such as patch management, software deployments, compliance policies, and device security. Monitoring the infrastructure for high availability, performance, and reliability, as well as troubleshooting and resolving issues related to SCCM and Intune services, will be crucial aspects of your role. Your role will also involve implementing security measures to enforce policies and procedures that ensure the security and compliance of endpoints. This includes setting up security features like Conditional Access, Endpoint Protection, and other security baselines in Intune, in collaboration with security teams to align with corporate security policies. Furthermore, as a Technical Analyst, you will provide technical leadership and support to other IT teams and stakeholders. Serving as a subject matter expert for SCCM and Intune, you will offer training and support to team members, and lead incident response, problem resolution, and change management related to SCCM and Intune services. Effective collaboration and communication are essential in this role as you will closely work with other IT teams, vendors, and stakeholders to integrate SCCM and Intune solutions with other systems and services. You will be responsible for communicating project status, risks, and issues to stakeholders and management, and documenting all changes and updates to the SCCM and Intune environment for proper handover and training purposes.,
Posted 2 weeks ago
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