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1 - 4 years
2 - 5 Lacs
Gurgaon
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individuals race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Content Operations Specialist will work with the Knowledge Manager to support organizational initiatives around content and knowledge management across platforms. This individual will play a pivotal role in managing and maintaining the content lifecycle, supporting content governance, and facilitating efficient documentation processes. The ideal candidate will have strong technical skills around content platforms, best practices, particularly in SharePoint administration, content tagging, and automation tools like PowerAutomate. Key Responsibilities Content Management Governance o Review and tag content to ensure proper categorization, compliance, and accessibility in accordance with organizational standards. Automation Operational Support o Develop and maintain PowerAutomate workflows to streamline and automate content governance processes, such as content approvals, reviews, and versioning. o Implement automation solutions to support content lifecycle management and improve operational efficiency. SharePoint Administration o Administer and maintain SharePoint sites, ensuring optimal configuration and organization of content. o Manage SharePoint permissions and access controls to ensure appropriate security and collaboration settings o Troubleshoot SharePoint site issues and provide user support as needed Skills Required Bachelor s degree in computer science; Master s in Business Administrator (preferred) 7+ years of experience with Content and Knowledge management Experience administering with Intranet SharePoint platforms Experience in building automated workflows using PowerAutomate Experience with content governance frameworks and compliance regulations. A background in IT support or administration is a plus. Experience tagging, classifying and categorizing content Knowledge management / Content management experience in the IT services industry is preferred. Ability to communicating with and influencing senior leadership, framing discussions to gain valuable feedback and experience Effective interpersonal skills particularly through listening, judgment, critical thinking, and information management Proven leadership capability and effectiveness, working well with cross-functional teams to accomplish goals Experience working in a fast-paced and constantly evolving environment juggling Demonstrated ability to analyze data and conduct primary research Ability to multitask and be adaptable in a fast-changing environment, juggling multiple priorities. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings ( OTE ) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate s relevant experience, qualifications, and geographic location.
Posted 2 months ago
3 - 5 years
4 - 5 Lacs
Chennai, Pune, Delhi
Work from Office
Assists with the soliciting and managing of reservations sales-related opportunities Manages and provides training and work assignments to Reservations Sales staff Actively up-sells each business opportunity to maximize revenue opportunity Achieves personal and team related revenue goals Responsible for driving customer loyalty by delivering service excellence throughout each customer experience Provides service to our customers in order to grow share of the account on behalf of the company CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them Closes the best opportunities for the property based on market conditions and property needs Monitors same day selling procedures to maximize room revenue and control property occupancy Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the Uses negotiating skills and creative selling abilities to close on business and negotiate contracts Uses sales resources and administrative/support staff effectively Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Assists with monitoring accuracy of reservation sales orders within tracking systems Tracks no-show reservations and processes charges Manages wait list and prioritizes order of wait list contacts to be made Prepares work and maintenance orders Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience Services our customers in order to grow share of the account Executes and supports the company s customer service standards and property s brand standards Provides excellent customer service consistent with the daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Sets a positive example for guest relations Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Handles guest complaints and disputes following the instant pacification procedures Additional Responsibilities Utilizes intranet for resources and information Creates contracts as required Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
6 - 14 years
9 - 10 Lacs
Gurgaon
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).
Posted 2 months ago
6 - 14 years
9 - 10 Lacs
Chennai
Work from Office
Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new group/catering business to achieve personal and property revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Sales Activities Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s Customer Service Standards and property s Brand Standards. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer s expectations. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Building Successful Relationships Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Participates in and practices daily service basics of the brand.
Posted 2 months ago
2 - 3 years
5 - 9 Lacs
Mumbai
Work from Office
Responsibilities Support the development of internal communication materials, including emails, newsletters, digital signage, presentations, videos, intranet and Viva Engage content Collaborate with business units to capture and convey updates, achievements, and key messages in a clear and engaging manner. Support communication plans for specific projects, initiatives, or changes within business units Editing and writing company materials will be an important part of your job. tailor messaging according to different audience sets and scenarios Effectively utilizing all internal communications channels to promote events/initiatives and devise creative ways of enhancing employee engagement Monitor and report on engagement metrics to refine communication strategies and improve employee engagement Ensure that all internal communications align with the company s brand voice, culture, values and overall brand guidelines Maintain consistency in tone, messaging, and design across all communication platforms Support internal team initiatives, event support, vendor coordination for business units or events deliverables Adhere to timelines and ensure deliverables for communications requests are catered to business units in a timely manner Qualifications Requirements and skills 2-3 years of experience as a Communications Coordinator or a similar role Proficiency in MS Office, Microsoft 365 tools; familiarity with design software s (e.g. Photoshop, InDesign, Canva) Having a flair for creative writing and producing content, emails and resources on company intranet Ability to work within a team of specialists, designers, photographers Excellent communication abilities (oral and written) Strong attention to detail Organizational skills BA in Mass Communications or BMM or any related field is desired Job Information Technology Primary Location India-Maharashtra-Mumbai Schedule: Contract Travel: No Req ID: 250099
Posted 3 months ago
1 - 3 years
2 - 6 Lacs
Pune
Work from Office
The Marketing Analyst will be responsible for gathering and analyzing data on consumers and competitors. This role will study market conditions to examine potential sales of a product or service and help the organization understand what products people want, who will buy them, and at what price. General Responsibilities Prepare reports on findings while illustrating data with graphs and translating complex results into written texts that are clear and understandable Gather information on competitors, and conduct analysis on their sales, prices and methods of distribution and marketing to thoroughly learn about the competition Evaluate target demographics, appropriate distribution channels and marketing outlets and provide recommendations that will drive business decisions Analyze marketing metrics to gauge pricing and identify cause and effect relationships Collect and analyze data regarding customer preferences, demographics, buying habits and needs to better identify market potential and factors influencing product demand Collaborate with marketing department to develop appropriate sales strategies Experience / Qualifications A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands Strong communication skills; oral, written and presentation Strong organization, planning and time management skills to achieve results Strong personal and professional ethical values and integrity Holds self-accountable to achieving goals and standards Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) Strong interpersonal collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers #LI-NS1 Smarter Together Collaborating at Sensata means working with some of the world s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata , we are working together to make things work together Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
Posted 3 months ago
11 - 12 years
20 - 24 Lacs
Chennai, Pune
Work from Office
TransUnions Job Applicant Privacy Notice What Well Bring: The India Corporate Communications Manager is responsible for positioning TransUnion as a global information and insights company that makes trust possible in global commerce, and an employer of choice. Taking a one TU approach in India, it combines both TransUnion INDAS and the GCCI (Chennai, Bengaluru, Hyderabad, Pune and Mumbai) and will lead all internal and external communications activity, which includes but isn t limited to proactive PR, crisis/incident work, internal communications and priority client communications that impact our corporate reputation. The role will be responsible for close collaboration and alignment with the Corporate Affairs and Communications representatives of our TransUnion CIBIL business. This role is responsible for unifying activity and ensuring consistency of message. Aligned to the TU global operating model and matrix structure, the role will report to the Director of Internal Communications Global Markets and has a dotted line to the Senior Director of Corporate Communications in Europe, India and Asia. The role includes being the most senior point of contact for Executives and Directors in both TransUnion INDAS and GCCI. It will need to navigate the unique features and stakeholders of the India market and the two entities in India while ensuring alignment with our communications partners at TransUnion CIBIL. This role is integral to telling our story in region and has line management responsibility for direct reports across internal and external comms disciplines. This India Corporate Communications Manager is also able to draw on shared International and Enterprise-level resources - these include but aren t limited to writers, designers, social media experts, additional agencies, crisis communications and executive communication teams. This role will also work closely with the Senior Director of Corporate Communications in Europe, India and Asia (who also has dotted line responsibility for the India Corporate Communications Manager in region). The role works with the wider International / Enterprise teams (Corporate Affairs Communications, Marketing, Brand Marketing and HR) to leverage and integrate Enterprise best practices and standards. What Youll Bring: Core Accountabilities / Responsibilities: Develop and maintain TransUnion s corporate communications strategy (internal and external) for our TransUnion INDAS and GCCI entities (taking a one TU approach ) Ensure alignment to wider International and Enterprise frameworks/processes Responsible for priority client communications (INDAS) that impact our corporate reputation In region strategic corporate communications counsel (to both our in-region exec but also to our global Corporate Affairs and Communications team) Sets annual goals and targets aligned to wider stakeholders and team / global reporting requirements (i.e. Corp Affairs and Comms, and Marketing) ensuring an integrated approach to all activity Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change. Ensure SLAs and other dependencies are managed and understood Oversee internal campaigns to build the GCC brand with internal stakeholders, highlighting its value proposition, success stories and use cases. Work with the GCCA leadership team to identify content in support of this. Support wider research (product and service) PR work Oversee TransUnion s PR agency in region and other suppliers as required for specific projects, etc. Liaise closely with in-region TransUnion INDAS and GCCI stakeholders to ensure program alignment and a wider joined-up approach to reputation management Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (liaising with our global media trainer where required) Develop talent, providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function Capacity plan and prioritize activity across entire corporate communications program in region as required Evolve KPI reporting and evaluation metrics in region and internationally as required (ensuring activity aligned to achieving wider strategic business goals) Maintain core materials necessary for the delivery of the ongoing corporate program (e.g. overall strategy, tactical / activity planners, key message and briefing documents, issues trackers, etc. across Marketing and Corporate Affairs and Comms requirements) Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including enhanced competitor tracking) + proactive and reactive press office activity as required Enhance and build greater capabilities for our internal communications activity in region (helping bring our business entities and regions closer together) Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team) Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc consultancy advice directly to senior team and wider functions as required Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives Develop annual strategic communication plans that ensure key messaging, positioning and measurable objectives are all in alignment with overall Global and assigned business unit goals Build productive relationships and identify compelling stories and activity to showcase our employer of choice status. You ll support your team in bringing employee stories to life in an engaging and compelling way (across all communication channels and disciplines) Develop compelling content and ensure optimal delivery - this may include but not limited to email messages, intranet stories, presentations, website content, by-line articles, video, talking points, QA, social media, digital signage, press releases, media statements and more Oversee/support end-to-end event management of internal corporate events (including town halls) and external branding events such as conferences, workshops, hosting meetings etc. Use a strong analytical background to measure program response, impact and overall project-specific ROI Oversee/manage projects from start to finish, including strategic direction, creative, execution and measurement Impact Youll Make: Required Skills / Qualifications / Experience: Strong stakeholder and team management Advanced collaboration and relationship building Quick assimilation of complicated and technical information Highly developed creativity Highly analytical and numerate Ability to multi-task Communication and influence Wider horizon planning Strong media knowledge Strong attention to detail Self-starter excellent prioritization and organization skills Creativity, flexibility and initiative A high degree of diplomacy and discretion Advanced project management Wider experience of combined campaigning (especially in relation to public affairs, marketing, internal communications and employer branding) Knowledge of wider marketing disciplines (including social media) Knowledge/experience of internal comms best practice Degree educated and relevant professional training Additional information: The ideal candidate will have a strong attention to detail and the ability to simultaneously manage multiple streams of work. The candidate should be a passionate communicator who is eager to create deliverables whilst also operating at a strategic level. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Corporate Affairs and Communications
Posted 3 months ago
7 - 10 years
15 - 20 Lacs
Ghaziabad, Bengaluru
Work from Office
Location: Bangalore - Indraprastha, India In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrows possible. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Lead Continuous improvements in the Country: Drive the improvement Initiates and projects focused on continuous improvement wrt Quality Act as the country referent for InCIght drive the respective improvements in coordination with the group. Facilitate Root Cause Analyses (RCAs) maintain and update the RCA dashboard to track the actions till closure. Deliver training programs that equip employees across all sites in India with problem-solving skills and RCA management skills. Foster a culture of continuous learning by raising awareness provide trainings on quality tools across all functions. Manage Operations cockpit: Oversee the operations cockpit, a platform to monitor and analyse Key Performance Indicators (KPIs) as defined by the group quality. Regularly review KPI data to identify trends, anomalies, and areas for improvement. Participation in group QCS communication meetings activities: Engage actively in QCS (Quality Customer Satisfaction) communication meetings organized by the group. Collaborate closely with India Communications group QCS communication team to publish intranet articles related to QCS function. Oversee customer satisfaction activities Facilitate Customer Satisfaction meeting with KAMs (Key Account Manager) CSS (Customer Support service) teams Monitoring of positive and negative feedbacks complaints from Customers. Consolidate the results from Customer satisfaction surveys. Drive digitization projects : Lead efforts to implement and optimize digitization projects, with a focus on tools like PowerBI for enhanced data visualization and analytics. Collaborate with IT and operational teams to ensure successful deployment and integration of digitization tools. Educational Qualifications: Engineer or equivalent with 7 to 10 years of relevant experience. Expected skills and behaviors Essential Skills Experience in the field of Quality function, experience in leading cross-functional improvement projects. In depth knowledge of Problem solving techniques (9S, 8D ) Continuous Improvement (5S, DMAIC, PDCA, OBEYA, ...). Proficient in Microsoft Office applications such as Outlook, Excel, Word, PowerPoint and PowerBI. An analytical thinker, being flexible and adoptive with a pragmatic and constructive mindset. Ability to take a step back in order to anticipate problems. Demonstrated ability to lead cross-functional teams and to be able to influence stakeholders at all levels. Excellent communication, writing and social skills. Desirable Skills Working experience in Avionics and Defense sector. Experienced (preferably certified) with international standards such as ISO9001 AS 9100. Certified internal auditor. Lean 6 Sigma black belt. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
Posted 3 months ago
8 - 9 years
12 - 16 Lacs
Hyderabad
Work from Office
As a Site Communications Lead at Micron India, you will help to build, scale, and execute employee communications and engagement programs. Through a variety of channels, both offline and online, you will develop tailored employee communications plans that drive engagement, shape culture, and build communities through compelling content and exciting, informative stories. To excel in this position, you must be able to think strategically to help craft communications campaigns and plans, while also be willing and able to execute and see plans through to completion. Communication Planning & Strategy Development: Develop, propose and implement a strategy for site wide communication programs and initiatives ensuring a comprehensive approach to site communications. Develop content and collaterals for communication which include Site communication, employee engagement, communication plans for CSR, university relations, etc. Develop communications plans that support organizational and business change, partnering closely with business and HR leaders to tailor messaging to various employee audiences. Pilot, test and deploy new and innovative means to communicate with employees to ensure we deliver the right content, at the right time to every Micron team member. Collaboration & Messaging: Work closely with site leadership, HR business partners and extended network of program communications colleagues to understand program objectives, define proactive communication plans, and execute communications across internal channels (Intranet and in-office digital signage) and external channels (social media, blogs, external reports, etc.) Collaborating with the university relations/communications team about scheduled events for site and external engagement. Create, develop, and coordinate materials for all Team Member Meetings, All Leader Meetings, Executive Presentations, and Site Newsletters. Support planning and execution of company-wide all-hands, leadership meetings, and other experiential engagement experiences. Help develop presentations for company-wide business and organizational updates. Create personal and engaging social moments that illustrate leaders living our cultural values. Desired Qualifications Bachelor s/Masters degree in journalism, marketing, communications, or related field. 8+ years of industry experience in employee and executive communications (technology industry preferred). Demonstrated talent for high quality writing and content development, with samples to share. Demonstrated experience creating and delivering compelling employee engagement content, experiences and events. Demonstrated consistently strong organization and program management skills; experience in change management and corporate culture is a plus. Advanced knowledge and understanding of employee communications methodologies and tools. Exceptional written communication skills, outstanding research and analytical skills, and skills in conceptual editing, copy editing, and proofreading. Excellent listening and interpersonal skills. Inventive, ambitious and able to independently prioritize shifting workloads in a fast-growing, ever-changing environment.
Posted 3 months ago
2 - 6 years
5 - 9 Lacs
Jaisalmer
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).
Posted 3 months ago
5 - 11 years
4 - 5 Lacs
Mahabaleshwar
Work from Office
Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards and property s brand standards. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Additional Responsibilities Utilizes intranet for resources and information. Creates contracts as required.
Posted 3 months ago
5 - 10 years
5 - 12 Lacs
Thane
Work from Office
Exp in Intranet- networking, firewall, desktops,wireless technologies. Exp in Email server, cloud computing & Office 365 would be preferred, Office 365 email migration Dynamics 365 CRM, NAV & Business Central server/Client deployment & configuration. Required Candidate profile Managing the organizations infrastructure - Servers, Desktops, Networking. Firewall, Active Directory, Application server, System inventory of Organization, Dynamics 365 tenants & domains, Azure cloud
Posted 3 months ago
1 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
1. Proactive network testing to prevent failure before they disrupt the network. 2. Physical connection to end devices on network, IP configuration on end devices, IP address updating on DNS and host files. 3. Ensuring the physical network connectivity from end device to Core switch. 4. Trace and resolve the network congestion, if present. 5. Providing solution to any vulnerability in network H/w or S/w. 6. Identifying the fault location in any Part / equipment of the Network. 7. Maintenance of I/O ports, Ethernet cables, OFC cables, network connectivity, terminations and network configuration. 8. Diagnose, troubleshoot and resolve all H/w and S/w configuration issues related to network access. 9. Maintain database of network assets and update the asset management database to track any move, add, change and installation of assets. 10. Maintain the inventory of all the active/passive components on regular basis and submit the stock report at the end of every month. 11. No remote access facility to connect to Client Network and Intranet will be provided. All the connectivity issues / problems should be addressed and resolved on site by engineers. 12. Configuration of new switches / routers as and when required. 13. Maintaining the configuration of switches and document the same. 14. Modifying the configuration of switches to improve the performance of the network and release the document/technical memo of the same. 15. Manage the network resources to ensure maximum uptime. Any patches/upgrades required to preempt failure to be performed. 16. To provide enough spares for an immediate replacement of switches, servers and storage boxes under CAMC till the defective item is repaired. 17. Setting up new VLANs and maintaining the current virtual LAN configurations. 18. Checking all the interfaces / ports of switches during preventive maintenance. 19. Power supply / Fans and other components of the Switches to be checked. 20. Maintaining the network warranty / CAMC details. 21. The type of maintenance will be fully comprehensive for the identified devices on-site including repair/replacement of parts or full item in case of not being repairable with same or better configuration / technical specifications. Maintenance services shall consist of preventive and breakdown maintenance of network active components. 22. Quarterly preventive maintenance (PM) for all equipment's under AMC. 23. Preventive maintenance of Switches and check the Log, Performance figures. 1. Network Management 1. Implementation of MAC binding for Client network. 2. Configuration of switches taking back up and log of Internet switches. 3. End point configuration as per checklist provided by client HQ. 4. Installation of hardened Ubuntu OS/ other Linux versions for Client network. 5. Configuration of Ubuntu OS for thin clients and GOV mail configuration. 6. Ubuntu Thin client Server repository updation. 7. Installation and management of AV agents in Ubuntu/windows endpoint systems. 8. Configuration of thin client users and management of thin clients. 9. Configuration of Ubuntu for gov mail configuration. 10. Aadhar biometric installation and configuration in Client network. 11. Cable laying, crimping and punching for Internet connections. 12. Support for User's relocation. 13. Support for Hardware issues in end point systems. 14. Hardware and software failure management for various servers and switches. 15. Configuration and management of VC software's on Ubuntu end point systems. 16. Configuration, management of Sparsh portal for pension service. 17. Digital certificate Installation, management and updation in Sparsh and GeM endpoint systems. 2. Intranet Management 1. Implementation of MAC binding for Intranet network. 2. Configuration of switches, taking back up and log of intranet switches. 3. End point configuration as per checklist provided by client HQ to access intranet network. 4. Installation of certificates for intranet users. 5. Installation of latest OS and its activation. 6. MS office installation and its offline activation (Volume License). 7. Microsoft OS Windows 10 and 11 installation and its offline activation (Volume License). 8. Antivirus installation and management on End point systems. 9. Antivirus Report generation for Monthly cyber security audit. 10. Configuration of storage quota for AD users. 11. Configuration of NAS and mapping the storage in End point system. 12. Network printer installation and configurations in intranet endpoint systems. 13. Troubleshooting and rectifying the problems of face recognition-based attendance system. 14. Maintenance of CCTV and monitoring, back up of the same in server room. 15. Scheduler maintenance and troubleshooting in Directors room. 16. Cable laying, crimping and Punching for Intranet connections 17. Support for User's relocation. 18. Support for various software installation at end points. 19. Support for Hardware issues for end point systems. 20. Hardware and software failure management for various servers. 21. Regular up-keep of server room which includes maintaining of dust free environment, Air Condition, UPS management, biometric access log monitoring and other preventive maintenance of network devices. 3. Standalone endpoints management 1. Installation of OS, Hardening, MS office (volume license) and other software installation and its activation in offline mode. 2. Printer installation and configuration. 3. Antivirus installation, configuration and Updating of Virus database via offline method. 4. Support for Hardware and software issues. 5. Standalone endpoint audit.
Posted 3 months ago
1 - 2 years
6 - 7 Lacs
Gurgaon
Work from Office
The Company Egon Zehnder (www.egonzehnder.com) is the world s preeminent leadership advisory firm, inspiring leaders to navigate complex questions with human answers. We have more than 600 consultants who bring together vast industry experience and diverse insight, operating globally through 66 offices and 36 countries spanning across Europe, the Americas, Asia Pacific, the Middle East, and Africa. We believe that together we can transform people, organizations, and the world through leadership. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. We collaborate as One Firm across industries and geographies, leveraging strengths of every colleague and operate as a private partnership independent of any outside interests. Knowledge Centre India (KCI) Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firms business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements. Your Journey at Egon Zehnder Starts Here The Global Visual Solutions team was established in 2011 to provide professional formatting and presentation finalization capabilities within the firm. Currently, the team comprises ~30 members who work across 3 shifts to provide 24/5 coverage to offices worldwide. The team supports consultants, researchers, practice leaders, and partners by providing support across business documents and marketing digital communication assets. The team is responsible for providing design and visualization solutions across various mediums and platforms. They offer support in maintaining brand and template adherence for all internal and external communication, document conversion and ensuring brand consistency across channels. Additionally, the team collaborates with the global community to create innovative videos, thought papers, newsletters, merchandise, interactive learnings, immersive experiences and many other web and digital collaterals. Global Visual Solutions seeks an experienced Communications Coordinator to work with various stakeholders across Egon Zehnder to produce, update, and refresh communication styles. This role involves managing and ensuring the company intranet is up-to-date with the latest content and brand-approved visuals. The role also includes writing a variety of content to support communications, marketing, and business groups in finalizing video scripts, e-communications, newsletters, and website copy. Global Visual Solutions resides within the Knowledge Center India organization and provides creative services for business and marketing documents firmwide. Our mission is to deliver on-brand, user-friendly visual design and solutions to our growing population of Egon Zehnder stakeholders. The Communications Coordinator works with experts, business managers, trainers, and other content creators to create impactful and interactive content for firmwide communication. The role also involves training new joiners in content updates on the Unily platform, creating, maintaining, and evolving templates to keep them engaging, and managing the pipeline for the Internal Communications team. The Communications Coordinator will report to the Director of the Global Visual Solutions Team at KCI.
Posted 3 months ago
5 - 9 years
10 - 15 Lacs
Nagar
Work from Office
We re looking for an Internal Communications Manager to support our shared services department, largely based in Pune Mumbai, India Our growing, global shared services team comprises of 500+ employees supporting Davies global operations in the insurance financial services markets Davies launched its first Shared Services office in Pune, India one year ago, and it has quickly gown to be a large operating hub, supporting the global business Its teams span a range of specialist roles, from IT technology to claims finance roles as well as marketing The Internal Communications Manager for the shared services function will be responsible for working closely with shared services leadership HR teams, defining internal communications objectives on a local level whilst ensuring all activity is in line with Davies brand, values and messages globally As our business grows, we adapt and change the way we operate, and our internal communications team play a vital role in ensuring our employees stay informed and up to date with our organisation s evolution
Posted 3 months ago
2 - 6 years
6 - 10 Lacs
Chennai, Pune, Delhi
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential Manages group/catering opportunities not handled by an Event Booking Center (EBC) Actively up-sells each business opportunity to maximize revenue opportunity Achieves personal and team related revenue goals Ensures business is turned over properly and in a timely fashion for proper service delivery Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience Provides service to customers in order to grow the account on behalf of the company CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation Partners with group/catering counterpart to effectively manage the business opportunity Responds to incoming group/catering opportunities for the property that are outside parameters of the Handles all opportunities if property does not participate in an EBC Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals Focuses efforts on group/catering accounts with significant potential sales revenue Develops effective group/catering sales plans and actions Designs, develops and sells creative catered events Maximizes revenue by upselling packages and creative food and beverage Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them Closes the best opportunities for each property based on market conditions and individual property needs Uses negotiating skills and creative selling abilities to close on business and negotiate contracts Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations Builds and strengthens relationships with existing and new customers to enable future bookings Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience Provides excellent customer service in order to grow share of the account Executes brand s Customer Service Standards and property s Brand Standards Executes and supports the business Customer Service Standards and property s Brand Standards Participates in and practices daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative Manages and develops relationships with key internal and external stakeholders Uses sales resources and administrative/support staff Additional Responsibilities Utilizes intranet for resources and information Conducts site inspections Creates contracts as required Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 3 months ago
1 - 4 years
3 - 7 Lacs
Chennai
Work from Office
Business Information: At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation Mission Statement: As Marketing and Sales (M&S) Web Content Specialist, you will mainly focus on providing support in the web & data content management for Sales Operations. Your Responsibilities: Support planning and coordination of internal communications related to Sales Operations. Develop and maintain online presence for Sales Operations and Front-End Sales Organizations through multiple digital channels (e. g. Intranet, Yammer ). Plan, develop, and maintain SharePoint applications and online libraries for Front-End Sales and Sales Operations. Continuously develop, maintain, and enhance Power Apps and Power Automate Flows for Marketing and Sales Team. Maintain SharePoint based distribution lists for the major Sales Operations Stakeholders. Manage user access permissions and access rights to files, systems, and services in SharePoint. Support in developing and maintain Reports and dashboards (including but not limited to Power BI, Salesforce. com reports and dashboards) for the Marketing & Sales stakeholders. Support in training the stakeholders about the process and tool changes. Ensure that the area of responsibility is organized and continuously improved. Live Hitachi Energy s core values of safety, integrity and quality, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor s degree or master s degree from reputed university. Minimum 1-4 Years of experience in SharePoint Development. Experience with other Office 365-based collaboration tools, such as Teams, Planner and Dynamics 365. Knowledge of creating solutions, managing permissions and integrating various applications in Microsoft Power Platform such as Power Apps, PowerBI, Power Query, Power Automate. Experience in migrating/recreating SharePoint Solutions/Workflows in Microsoft Power Platform. Knowledge and experience in Salesforce is considered to be an advantage. Proven ability to interact effectively in a cross-functional team. Ability to work independently with proactivity. Proven ability to quickly learn and adapt to new processes. Fluency in English language both written and oral. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .
Posted 3 months ago
4 - 11 years
8 - 9 Lacs
Mumbai
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence).
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Coimbatore
Work from Office
Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards and property s brand standards. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Additional Responsibilities Utilizes intranet for resources and information. Creates contracts as required.
Posted 3 months ago
22 - 26 years
45 - 55 Lacs
Mumbai
Work from Office
AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we re looking for talented people who want to help. Amazon is committed to making a positive difference in the regions where we build and operate our global infrastructure. AWS InCommunities launches long-term, innovative programs that will have a lasting impact in the local communities in the vicinity of our AWS infrastructure investments around the world. Join the Amazon Community Engagement team and support the Community Engagement program for Amazon Infrastructure in Mumbai, India. Liaise with external stakeholders including local community groups and organizations as part of major infrastructure projects. Manage engagement and contribute to Amazon infrastructure expansion by facilitating discussions related to community engagement during planning approvals. Build strong, collaborative relationships with external community stakeholders to understand their needs, build relationships and collaborate on impactful outcomes. Represent Amazon in local infrastructure communities. Manage the delivery of community programs, events, and initiatives following global standards with a focus on localization. Manage key aspects of community sponsorships including working with organizations to finalize and implement sponsorship details, and determining whether a sponsorship opportunity met success criteria in collaboration with key business partners. Lead community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks. Communicate the impact of InCommunities programs internally and externally. Represent Amazon Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employees awareness and involvement in community engagement initiatives. Capture data to demonstrate community engagement s quantified and qualified impact on Amazon Infrastructure, its employees, and the community, and communicate these values internally and externally. Key job responsibilities * Be the main point of contact for the Community Engagement program for Amazon infrastructure business in Mumbai, India. * Provide vision and strategy for the community engagement initiatives across the region. Manage the development of partnerships with local stakeholders and the planning and delivery of community programs and initiatives with attention to detail and a high bar for quality. * Work with cross-functional teams including engineering, operations, human resources, legal, public policy, and public relations to deliver results. Interact effectively and provide strategic counsel at all levels of the organization. * Manage community events and inspire Amazon employees to volunteer and engage through these events. * Think and communicate clearly including formulating clear points of view on complicated issues and creating concise and well-written narratives to express ideas. * Identify opportunities and develop creative, effective approaches to difficult challenges. Be prepared to roll up sleeves and get practical work done when required. * Develop tactics within the region to deliver locally. * Oversee budget and be responsible for expenditures within your span of control. - 5+ years of professional or military experience - Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units - Community engagement and stakeholder management experience
Posted 3 months ago
3 - 5 years
4 - 8 Lacs
Hyderabad
Work from Office
We are seeking a creative, talented, and motivated graphic designer to join our Global Visual Design team at the Enviri Global Service Centre, our corporate shared services office in Hyderabad. With expert level Design and PowerPoint skills, you will work on a variety of digital and print projects in a fast-paced, highly collaborative environment with our various stakeholders to create design assets for internal and external audiences. We re looking for a motivated and collaborative thinker who has graphic design experience building brands and engaging audiences with captivating graphics taking our brand to the next level. You will bring our brand tone and voice to life through compelling graphics, photos, and videos. To succeed here, youll need to be a creative self-starter and experienced design professional who is willing to try new things and can manage several projects with tight deadlines. You are an expert in your field and understand all the moving design components that can bring a brand to life from brand fonts to photography and everything in-between. Things happen quickly at Harsco, and to do great work you need to be an enthusiastic team player who can work cross-functionally with partners across global corporate and marketing communications, and beyond. Reporting to the Visual Design Senior Manager, you will work in close collaboration across teams and divisions with ample chances to exercise your honed graphic design skills to create a wide range of content. We invite you to grow with our function and our company. Responsibilities Summary Design and deliver custom sales and marketing collateral like pitch decks, case studies, sales sheets, corporate reports, social media posts, and other collaterals Help manage internal timelines and workflows for design projects and deliverables. Take complex concepts and present them as easily digestible visuals Provide creative concepts that align with brand guidelines Develop creative designs that properly advertise our events and the branding images that represent our locations - flyers, posters, etc. Thorough self-review of designs before printing or publishing Responsible for the organization and upkeep of the Company s photo library to ensure stock of current and accurate photos to utilize in designs. Provide design and maintenance support for our intranet portal 3 - 5 years of hands-on, professional experience in a design studio, advertising agency, or corporate creative department Proficient in Adobe Creative Suite, working primarily in InDesign, Illustrator and Photoshop Proficient in
Posted 3 months ago
5 - 8 years
4 - 5 Lacs
Bengaluru
Work from Office
Required Skills Technology | Sharepoint 2013 + and Sharepoint Online Technology | Sharepoint Server Management Technology | Power Platform | Power Apps Power Platform | Power Automate Technology | Database SQL/No Sql (SQL, Oracle, Postgres, Mongo etc.) Technology | Power Shell PnP - Sharepoint Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1.Installing the SharePoint platform, integrating applications, and creating libraries. Adding users, controlling access to document libraries, and setting permissions. Performing maintenance of the SharePoint platform, servers, and intranet. Troubleshooting and resolving SharePoint issues or malfunctions. Providing SharePoint support and end-user training. Performing data retrieval and backup procedures to prevent data loss. Ensuring sufficient storage space by performing clean-ups and archiving data. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. 2.Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks. Extensive knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365. 3.Perform thorough analysis and generate root-cause-analysis for any production issue -Provide necessary fixes and test the fixes to ensure no defect leakage. -Adherence to project processes and ensure SLA compliance.
Posted 3 months ago
8 - 14 years
20 - 24 Lacs
Pune
Work from Office
The Converged Systems Services team is responsible for converged and hyper-converged systems, and this team is a member of the organization responsible for supporting MasterCard cloud computing technologies and virtualization. This is a brand new team and strategic direction for MasterCard with a great opportunity to influence technology strategy to meet MasterCard 3.0 objectives. The primary technologies currently in-place include Cisco UCS, VCE vBlock, and Nutanix, but we are currently evaluating our strategy to expand this architecture footprint and vendors. The virtualization and cloud technologies leveraging this infrastructure include VMware, vCloud, Citrix XenDesktop, XenApp, and Linux. We are preparing for Software Defined Networking and Data Centers. The selected individual will make engineering and operational decisions for MasterCard s converged systems platform including collaborating closely with cross-functional teams and participate in white board design sessions. This individual will be one of our engineers in all technical aspects of converged hardware and reference architecture for this platform. He\She will research emerging technologies and their benefits/pit falls in a next generation data center, especially to include software defined datacenters. Do you have converged systems experience at a company with multiple networks of disparate trust levels? Do you have the ability to influence your peers to make your vision their technical strategy? Do you have the ability to learn new technologies quickly? What is your favorite way to learn? Role Provide administration support of the converged platform technologies employed at MasterCard. Perform proof of concepts of new technologies and determine roadmaps that align with the team strategy and vision. Design and implement converged solutions driven by the needs of the business and cloud computing strategies. Document architecture, implementation instructions, and collaborate well with peers via internal wiki s and intranet sites. Provide on call support, as needed. All About You The ideal candidate will have experience working in a global company with a strong background in storage solutions and technologies Essential skills and experience include a combination of the following: Cisco UCS, VCE, Nutanix, Powershell, and NX-OS, EMC Storage, VMware vCloud, Citrix XenApp, Citrix XenDesktop, vCloud Orchestrator, Linux A strong knowledge and experience with physical datacenters (ie power, racks, cabling), networking, and\or security in multi-tenant and converged environments is preferred and will set you apart from your peers The expertise level for this position is intermediate with development opportunities available to expand skillset into the other technologies on the team this candidate may not have experience with.
Posted 3 months ago
10 - 15 years
32 - 40 Lacs
Bengaluru
Work from Office
We are in search of a dynamic Engineering Leader to spearhead our team of engineers focused on high-performing distributed systems. Our technology stack includes Adobe Experience Manager, Java, and ReactJS for the front end. The ideal candidate will have extensive experience in implementing distributed systems on the Java platform and possess the ability to design resilient software solutions in collaboration with architects. This role demands expertise in Content Management System (CMS) platforms, a knack for enhancing team productivity, and flexibility in both tactical and strategic approaches. Mentoring team members to foster career growth is a key aspect of this role. This position offers a unique opportunity to lead and develop a team of skilled engineers. If you are passionate about people management and have a strong background in software engineering, we would love to hear from you. Key Responsibilities: Understand client goals and align requirements with their business needs to achieve objectives. Define needs, develop plans, coordinate resources, and implement effective action plans. Manage multiple projects simultaneously, resolving scheduling and other conflicts to meet deadlines. Oversee budgeting, scheduling, and contract and vendor management. Utilize various development methodologies, understanding their strengths and weaknesses. Communicate effectively with both technical and non-technical audiences, verbally and in writing. Coach engineers on technical skills and career development. Foster strong collaboration within the team and influence cross-functional teams to achieve results. Create an innovative, efficient, and collaborative team environment. Build and maintain a roadmap to provide a big-picture view of the product vision and direction. Demonstrate project and program management expertise with Agile methodologies, driving success and avoiding failures. Exhibit exceptional analytical and problem-solving skills, making data-driven decisions. Exercise independent judgment with minimal supervision and maintain a high-level view of organizational activities to identify gaps, blind spots, and risks. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications: 10 or more years of work experience with a Bachelor s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a Bachelor s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Demonstrable experience as a People Manager in a software engineering environment. 6+ years in a leadership and management role. Extensive experience in designing and implementing CMS platforms. Proven experience with mission-critical, resilient distributed systems with high availability on the Java platform. Proficiency in designing resilient software solutions in collaboration with architects. Familiarity with GenAI and its practical applications. Proven ability to enhance team productivity. Excellent leadership and mentoring skills. Passion for understanding people and continuously improving products and services. Ability to adapt to both strategic and tactical approaches as required by the situation.
Posted 3 months ago
6 - 8 years
8 - 12 Lacs
Bengaluru
Work from Office
Kapost - Senior Software Engineer I - FE Product Development India, India Bangalore, India India Apply Description Senior Software Engineer I - FE Opportunity Summary We are looking for an enthusiastic and dynamic individual to join Upland Software as a Senior Software Engineer I (Front End) for our Kapost Product. What would you do Develop and maintain scalable and robust enterprise applications Work as part of cross functional, passionate agile (SCRUM/Kanban) project teams ensuring high quality delivery is at the heart of the development process from requirements definition through to delivery Participate in scrum ceremonies and participate on development projects and implement solutions in partnership with development managers and teams. Resolution of performance or security issues. Provide relevant, honest and accurate feedback to management. Research, recommend and implement tools as needed with the goal of continually increasing our development productivity Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them Be an advocate of automation, Test Driven Development, Continuous Integration and Continuous Delivery Maintain exceptionally high standards of design and code quality at all times, including but not limited to adherence to architectural, security and scalability standards and principles Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. To be enthusiastic, fearless and boundary-less with the ability to coach and mentor other developers. Conduct feasibility studies for the ongoing evolution of the existing portfolio of applications and services. Remain current on new technologies and available vendor packages; evaluate and make recommendations as necessary. Technical Skills The following skills are needed for this role. Experience 6 - 8 years Primary Skills Experience with Front-end technologies such as React, Vue JS, HTML/CSS, JavaScript. Experience in developing application with Vue JS and react. Experience in working with web components. Experience with Test driven / behavior driven (TDD / BDD) software development. Comfortable with absorbing new technologies quickly; highly self-driven and able to manage and prioritize concurrent and competing/conflict challenges. Follow recommended software development methodology standards, championing evolution as appropriate. A technical mindset with good understanding of algorithms, data structures, design patterns. Experience working across multiple planforms and technologies. Secondary Skills (nice to have) Passionate about implementing UX\UI of web applications. Programming experience -JavaScript, Typescript, Ruby, bash, etc. are all nice to have skills Understanding of browser technologies and limitations Soft Skills Proven ability to lead small teams and mentor others. Thrives collaborating in a team environment with a diverse range of people. Passionate about delivering an amazing customer experience. Able to have a change of mind, and able to change the minds of others. Writes clearly and concisely. Capable of working without a company office, with a fully remote team. Growth Skills Possesses a good work ethic; a self-starter with a desire to grow. Always looking for better ways to get the job done. Qualification Upland Software is looking to recruit a self-starting, creative and innovative QA engineer into our Kapost team. A career with Upland Software offers the chance to work with an exciting, company on the leading edge of software solution development in our industry. Our team shares an intense belief in creativity, innovation, and the entrepreneurial spirit. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance . You can find out more about this during your interview conversation. Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected status. About Upland Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually. #LI- Remote Apply Apply Later Back to Current Openings
Posted 3 months ago
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