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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Business Analyst at Pragmatic Techsofts in Pune, India, you will be responsible for managing project plans and project work related to OpenERP implementation projects for clients. Your main duties will include requirement gathering, documentation, system design, and ensuring correct delivery and training during project handover. You will need to gather and understand customer expectations, analyze requirements versus current functionality, collaborate with the development team to design solutions, prepare documentation with timelines and costing, create end user manuals and training videos, conduct application testing, and provide onsite training and implementation at the client's location. Desired Skills & Expertise: - Client Management - Developing lasting relationships with clients - Effective communication with clients to identify needs and evaluate business solutions - Building a knowledge base of each client's business, organization, and objectives - Facilitating team and client meetings - Delivering engaging presentations - Resolving issues in a timely manner - Understanding new technologies and their potential applications - Working effectively in a team environment - Mentoring junior staff Qualifications: - B.COM/BCS/BCA/MCA/MCS Experience: - 2-3 years Benefits: - Competitive Salary - Onsite Opportunities - Challenging Projects - Great Learning Environment - Good Work-life Balance,

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4.0 - 6.0 years

8 - 12 Lacs

Mumbai

Work from Office

Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the role: Burson India team is looking for a Senior Executive - Talent & Internal Communications for our Mumbai office. As a Senior Executive the person responsible for managing the employee life cycle for the location for their specific practice areas. The individual will also ensure communication strategy and initiatives are being consistent. Design and execute high-impact programs that drive both business performance and employee satisfaction. Cultivate employee pride, bolster corporate brand reputation, and enhance internal awareness and knowledge for improved effectiveness and engagement. Oversee all aspects of internal communications and employee engagement platforms, including calendar management, event coordination, content generation (stories/testimonials), and campaign execution. Ensure full compliance with Global HR and Communication practices and procedures. HR & Internal Communication Skills: Manage the employee life cycle at Burson India recruitment to exit. Manage audit, compliance, and SOX requirements for the organization, and maintain MIS and reporting. Analysis of all HR data exit and attrition analysis, recruitment data analysis and vendor effectiveness analysis, forecasts, and global reporting. Effectively run payroll for the location. Internal employee communication relating to this role. To assist the HR Head to enhance delivery capability, implement policies and reward systems that reinforces the organization s culture and core values. The individual should be able to aid in executing the internal communication plans, working with various internal functions and external partners to engage employees, collate learning and build and execute storytelling. They must develop an understanding of the company s goals and values. Develop comprehensive, strategic, and integrated communications programs that complement leadership objectives and deliver results Oversight of internal communications platforms, along with campaigns, projects, and deliverables including strategy and messaging development and implementation Plan, edit and write content for a variety of internal communications mediums. Administration of internal communication platforms - social media and Intranet Experience that contributes to success: Postgraduate degree (or equivalent) in HR or Business Administration. 4-6 years of experience in HR and Internal Communications. Proven ability to deliver exceptional employee experiences through effective communication. Strong analytical skills for interpreting and extrapolating employee data. Excellent written, oral, and presentation communication skills. #LI-DNP [Change this to your person LinkedIn User Tag] You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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2.0 - 7.0 years

11 - 12 Lacs

Hubli, Mangaluru, Mysuru

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Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .

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2.0 - 7.0 years

7 - 10 Lacs

Gurugram

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Company: Oliver Wyman Description: Oliver Wyman is now looking to hire an Internal Communications Associate to join our global Internal Communications team! This role is based out of our Gurugram office . Team Overview: Oliver Wyman is on a journey to transform the way we engage and communicate with our people. We know they are the heart and soul of who we are. Our Internal Communications function works to identify, connect and celebrate the people and the things they do that help make us better - inside and out. We work closely with our Marketing team (including social media), our Inclusion, Belonging, and Diversity (IBD) team, our People Experience team, our Human Capital, and our Event planning teams on a variety of initiatives and campaigns to achieve our goal to be an amazing place to work. Job Overview: As the Gurugram-based Internal Communications Associate, you will directly support the IMEA Regional Communications Lead, helping bring regional stories, campaigns, and updates to life. You ll manage and execute regional content across Viva Engage, Microsoft Dynamics, Teams, and other digital platforms. You will also support a number of global operations and engagement projects in partnership with the broader global team, allowing you to gain exposure to global practices and tools. This is an ideal role for someone who is a proactive self-starter, strong communicator, enjoys storytelling, and thrives in a fast-paced communications environment with meaningful cross-regional collaboration. Key Responsibilities: Communication Campaign Processes and Operations Draft, edit, and publish internal regional communications across IMEA, ensuring alignment with brand tone and voice. Coordinate and format IMEA newsletters in Microsoft Dynamics 365 Marketing. Create and maintain intranet pages and digital banners to support IMEA campaigns and initiatives. Manage IMEA Viva Engage content calendar, posting cadence, and post visuals in collaboration with the regional lead. Support communication and content flow across IMEA Teams channels and internal regional platforms. Data and Analytics Track campaign performance and engagement data from Microsoft Dynamics, Viva Engage, and Teams to generate insights. Prepare periodic dashboards and summaries to support regional storytelling and measurement of engagement success. Identify areas for improvement or content optimization based on regional audience analytics. Team Organization and Processes Own and manage team documentation, including Monday.com trackers, communications calendars, and project timelines. Support with summaries and action logs for regional meetings and planning sessions. Assist in managing regional content libraries and shared documentation spaces on SharePoint and Teams. Relationship Building and Collaboration Liaise directly with the IMEA Regional Communications Lead and regional stakeholders to coordinate campaign planning and delivery. Collaborate with local teams across IMEA offices to surface regional stories and success cases. Participate in global internal communications team meetings and support global initiatives and shared priorities where relevant. Knowledge and experience: Strong written and visual communication skills, with a demonstrated ability to tailor content to specific audiences. Experience using Microsoft Dynamics 365 Marketing, Teams, Viva Engage, and SharePoint. 2+ years of experience in the internal communications / marketing field, ideally within a regional or international context. Excellent attention to detail and ability to manage multiple priorities effectively. Proficiency in using design tools (e.g., Canva) and basic video editing tools (e.g., CapCut) is a plus. Strong stakeholder engagement and collaboration skills with ability to work cross-functionally and remotely. Fluent English writing and editing skills for professional-level content production.

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2.0 - 7.0 years

3 - 6 Lacs

Kadapa, Vijayawada, Visakhapatnam

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Vijayawada, Visakhapatnam, Vizianagaram, West Godavari, YSR Kadapa Reporting to a Senior Designer, the Junior Designer is responsible for supporting Senior Designers, Designers and Developers with the execution of projects, at all phases of the process from initial concepts to design, implementation and testing final site. Responsibilities: - Assist in developing and maintaining websites, intranet sites and emailing marketing campaigns. - Create graphics and code that adhere to GCU s style and brand identity. - Translate visual prototypes into launch-ready code. - Test and troubleshoot pages on multiple browsers and platforms. - Complete website build-out from Photoshop to functional HTML. - Contribute to the overall Web Communication Strategy and special projects. - Other duties as assigned. Education and Experience: - Associate s degree or 2 years of equivalent business related work experience in the area of web design and/or online advertising design. - Knowledge of HTML, CSS, jQuery and JavaScript. - Knowledge of Adobe Dreamweaver, Fireworks and Photoshop preferred - Attention to detail, customer-service orientation, and creativity in problem-solving. - Ability to work in a team and to communicate in a clear way to provide training to staff and faculty. - Excellent knowledge of current web-design trends and techniques, a strong online portfolio displaying user-centered design. - Knowledge of layout principles and aesthetic design concepts. - Ability to thrive in a fast-paced environment.

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4.0 - 9.0 years

11 - 15 Lacs

Mumbai

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CARE CHANGES EVERYTHING. Manager - Payroll and Employee Enquiries Job Details Contract Type: Unlimited / Full-Time Country / City: India / Mumbai Company: Beiersdorf India Serv.Priv.Lim Job Function: Human Resources Your Tasks You accurately process payroll for a number of countries, either directly in Beiersdorf systems or working with a provider. You serve as 2nd level contact for questions employees may have. Working with other roles, you stay updated on payroll and benefits regulations. You ensure compliance with tax laws, labor laws, and reporting requirements. You work with other roles (e. g. talent acquisition) to ensure timely and complete employee master data and update according to change requests. You maintain and update salary structures and bonuses and include in calculation of payout. You collect time tracking and absence information (where relevant) and include them in payroll operations. You maintain accurate payroll and benefits records. Process employee changes, deductions, and withholdings accurately. You generate payroll and benefits reports for management and regulatory agencies as required. Provide insights and analysis as needed. Your Profile Master s degree in HR with a minimum of 4 years of experience You have proven experience in payroll processing and benefits negotiation and administration. You possess strong understanding of payroll principles, tax regulations, and benefits programs. You attention to detail and accuracy is excellent. You are able to handle confidential information with integrity. Strong analytical and problem-solving skills complement your profile, as do effective communication and interpersonal skills. You can work independently and collaboratively in a fast-paced environment. Fluent in English and navigate internationally with confidence. Additional information Your responsible recruiter is Megha Saraf. Please apply online via the Beiersdorf Intranet until 23rd July, 2025 About Beiersdorf At Beiersdorf, we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society. Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all. Further information can be found within our . YOUR BENEFITS Buddy and Mentoring International Work Environment Flexible Working Hours Attractive Salary Get to know: Franz Working in HR at Beiersdorf has been a truly rewarding experience. It s about building connections, fostering growth, and driving positive change within organizations. Every day brings new challenges and opportunities to make a meaningful impact on people s careers and company culture. It s a field where empathy, strategy, and innovation come together to create success.

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4.0 - 9.0 years

10 - 14 Lacs

Mumbai

Work from Office

CARE CHANGES EVERYTHING. Lead - HR Analytics Ops Job Details Contract Type: Unlimited / Full-Time Country / City: India / Mumbai Company: Beiersdorf India Serv.Priv.Lim Job Function: Human Resources Your Tasks You manage employee data history and dashboards. You serve as 2nd level contact for questions employees may have You work with other roles (e. g. talent acquisition) to ensure timely and complete employee master data and update according to change requests You manage incentive analysis, MBR and regional data submission Your Profile Master s degree in HR with a minimum of 4 years of experience Proven experience in HR Analytics, MIS, Dashboard creation. Attention to detail and accuracy is excellent. Ability to handle confidential information with integrity. Strong analytical and problem-solving skills complement your profile, as do effective communication and interpersonal skills. You can work independently and collaboratively in a fast-paced environment Fluent in English and navigate internationally with confidence Additional information Your responsible recruiter is Megha Saraf. Please apply online via the Beiersdorf Intranet until 22nd July, 2025 About Beiersdorf At Beiersdorf, we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society. Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all. Further information can be found within our . YOUR BENEFITS Buddy and Mentoring International Work Environment Flexible Working Hours Attractive Salary Get to know: Franz Working in HR at Beiersdorf has been a truly rewarding experience. It s about building connections, fostering growth, and driving positive change within organizations. Every day brings new challenges and opportunities to make a meaningful impact on people s careers and company culture. It s a field where empathy, strategy, and innovation come together to create success.

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2.0 - 7.0 years

10 - 11 Lacs

Bengaluru

Work from Office

The OPTIMA team is seeking an Instructional Designer. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages. The Instructional Designer will have an imaginative and creative mindset regarding the development of innovative and value-add learning content for curriculum/initiatives that impact strategic capabilities within the OPTIMA organization. The candidate must be driven, talented, comfortable and experienced with all elements of graphic, visual design, branding, animation, and video creation. In addition to strong graphic and media design skills, the candidate must have strong strategic and systems thinking, organizational skills, experience managing small and large projects, and acute attention to detail. They must have excellent communication, presentation, and interpersonal skills and the ability to present and defend their design decisions to leadership. HTML and CSS knowledge is a preferred qualification in order to support the creation of web-style pages as part of the team branding and communication strategy. Design templates, graphic content, illustrations, infographics, animations, video and web-style pages within Amazon intranet tools and various other channels. Manage graphic and media designs and multiple complex development projects from conception to delivery. Work with and for various diversified requirements and audience may require multitasking capability. Strong intrinsic design ability, typographic skills, attention to detail, and web expertise with the ability to manage multiple projects and handle large volumes of creative work. Manage the work queue, handle end-to-end design processes, related tools and proactively engage managers and stakeholders when needed. Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. Communicate and highlight the risks and trade-offs in a project. Leverage technology to improve learner access and provide just in time learning. Incorporate creative execution best practices to ensure high-volume designs are delivered in a timely manner. 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Experience in storyboarding

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8.0 - 13.0 years

37 - 55 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Location - Mumbai, An exciting opportunity to spearhead internal communications and employee engagement at a globally renowned consumer brand. Drive storytelling, foster a vibrant culture, and lead strategic communication initiatives that enhance corporate reputation. Your Future Employer: is a global consumer-focused organization celebrated for its innovation, cultural impact, and commitment to purpose-driven growth. Responsibilities - Crafting and executing internal communication strategies to drive employee alignment and engagement. Managing internal channels (newsletters, intranet, internal social platforms) to deliver timely and impactful messaging. Coordinating with creative and event agencies to plan and execute internal events and campaigns. Developing and editing high-quality content including leadership messages, internal announcements, and multimedia assets. Partnering with HR and cross-functional teams to amplify internal milestones and employer branding initiatives. Monitoring communication effectiveness through surveys, feedback, and analytics to refine engagement strategies. Requirements - Masters degree in Marketing, Communications, Journalism, or a related field. 8-12 years of experience in internal communications or related roles. Background in consumer goods, retail, or beauty/personal care industries preferred. Skilled in MS Office, social media tools, basic design/video editing, and content creation. Strong interpersonal skills, creativity, multitasking ability, and storytelling mindset. What's in it for you? High-visibility strategic role in a global organization. Inclusive work culture that values innovation and impact. Opportunities for professional advancement and personal development. Reach us: If you think this role is aligned with your career, kindly write to me at abhishek.pushkar@crescendogroup.in along with your updated CV for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a large volume of applications daily, so it may not be possible to respond to every candidate. Please assume your application has not been shortlisted if you do not hear back from us within 1 week. Your patience is appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile Keywords: Crescendo Global, internal communications, employer branding, employee engagement, reputation management, newletters, intranet, internal social media, content development, content management, internal events, campaigns, executive messaging, thought leadership, employee alignment,

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4.0 - 10.0 years

6 - 12 Lacs

Bengaluru

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Position: Communication Assistant; Contract: Permanent Role; Support with Communications and Branding activities; Manage internal communication and social media presence for Company in close collaboration with communication team in Denmark; Actively writing & editing articles, emails, blogs, newsletters, video scripts & video updates; Drive awareness on communications & CVI guidelines along with the usage of social media and adhering to its limitations; Creative designing of content for internal and external use; Managing content and updating data on our intranet, keeping it updated regularly; Help in actively driving campaigns internally, preparing collaterals with seamless coordination with Communications team in Denmark; Posting relevant content on social media adhering to timelines; Monitoring media trends online and driving improvement activities to improve our branding and communications activities; Help drive strategic initiatives; Coordinating with director areas to post stories or drive communications initiatives. We are recruiting a Communication Assistant to join one of our leading multinational clients and their expanding team. This position is based in Bangalore and offers an excellent opportunity for experienced proposal management professionals in the Life Science sector. Bachelors or masters degrees in communications, marketing, journalism, English, or business; You have a minimum of 4 - 10 years of experience in communications; Engineering or Pharma background with relevant experience in communications is an added advantage; Strong adaptable writing and speaking skills; Attention to Detail; Digital proficiency and Social media savvy; Agile and able to prioritize urgent tasks; Creativity and storytelling; Adaptability and flexibility; Strong research skills; Staying up to date on technology; A good listener who always comes with solutions.

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2.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 5.0 years

2 - 5 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 3.0 years

1 - 4 Lacs

Gurugram

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Job Summary Point of contact for tracking monitoring and processing post sale service contracts. Essential Duties and Responsibilities Provide front-end data entry assistance to a full professional customer service department Set up client service contracts on our internal web templates Analyze input load-in and update service contracts on a corporate computer system Purchase sub-coverage for equipment Process a high volume of service contracts daily Scan in and upload specific support documents contact details and client profiles Validate all contract information; warranties proposals and services Investigate any errors for service contract accuracy Interface with manufacturers sites extract manufacturer warranty coverage and insert into our clients profile Enter preventive maintenance service details Other duties assigned as needed Skills and Abilities Ability to take charge of a project and see it through to completion Proficient with Microsoft Office (Word Excel Outlook) Ability to supervise and manage tasks and personnel to meet project objectives Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills both verbal and written Ability to balance multiple tasks with changing priorities Demonstrate time management skills with attention to detail Education and/or Experience Minimum of a high school diploma or equivalent Minimum 2-3 years similar service contract support experience preferred Demonstrated experience utilizing company intranet CRM and Salesforce a plus Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit walk and stand; talk or hear both in person and by telephone; use hands repetitively to finger handle feel or operate standard office equipment Direct Reports This position does not have any direct reports Work Hours AVI-SPL reserves the right to alter work hours and work location

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0.0 - 1.0 years

0 Lacs

Gurugram

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Why Were Looking for an Intern: As part of our ongoing efforts to strengthen the culture of security awareness, we are in the process of developing a dedicated Intranet library to cater this requirement. Given the need to embed cybersecurity best practices and guidelines in this site, we see this as an excellent opportunity to bring in a motivated intern who can: Assist in the design and development of the SharePoint intranet site. Learn and grow under the guidance of our global cybersecurity team. Get to know about cybersecurity domains and operations.

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8.0 - 13.0 years

30 - 35 Lacs

Hyderabad

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Communications Specialist M/F - India, Hyderabad - 160457 | Safran Communications Specialist M/F 07.09.2025 Safran Aircraft Engines Services Job Description Design and execute communication plans to support organizational objectives. Collaborate with various departments to gather and disseminate relevant information. Produce high-quality written content, including newsletters, intranet updates, emails, and other communication materials. Manage the organizations intranet and other internal communication platforms. Ensure communication materials align with the organizations brand and mission. Maintain a consistent voice across all communication channels. Organize and manage internal and external events Work closely with HR, management, and other stakeholders to gather insights and feedback. Monitor and analyze the effectiveness of communication strategies and adjust as necessary. Provide reports and feedback to senior management regarding employee communication needs and concerns. Job Requirements Bachelors degree in Communications, Public Relations, Journalism, or a related field. Proven experience in internal communications, corporate communications, or a similar role. Excellent written and verbal communication skills. Strong project management and organizational skills. Ability to work collaboratively with cross-functional teams. Proficiency in using communication platforms and tools (e.g., intranet, email marketing software). Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazines "Worlds best companies 2024" ranking. Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance, reliability and environmental compliance. Through CFM International*, Safran Aircraft Engines is the worlds leading supplier of engines for single-aisle mainline commercial jets. * CFM International is a 50/50 joint venture between Safran Aircraft Engines and GE Aerospace Number of countries where Safran is located

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2.0 - 7.0 years

10 - 11 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .

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5.0 - 10.0 years

25 - 30 Lacs

Hyderabad

Work from Office

Information and consent on cookies & similar tools Area Sales Manager - General Trade (Telangana) Job Details NIVEA India Pvt. Ltd. Your Tasks 1)Meeting volume and value objectives of the assigned territory within budget, time and policy parameters through efficient control of the distributor network and staff. 2) Planning, implementing and monitoring all traditional sales activities within the assigned territory as an entrepreneurial manager, particularly providing an annual driveplan for the whole territory in collaboration with the Traditional Trade Manager. 3) To support the Regional Sales manager in Sales Forecasting SKU wise for his/her territory based on sound analysis and support the production team for correct production planning. 4) Guiding the Business Development Executives/Officers to appoint and sustain profitable distributors partners 5) Should have regular contacts and visits to NIVEA distribution centers. To help the commercial team by conducting regular audits from time to time. 6) Close contact with and internal consultancy to the Marketing Team at planning and implementing consumer- and POS-driven activities in traditional channels 7) Responsible for executing visibility norms across the territory as per NIVEA standards. Is also accountable for tracking and maintaining all company merchandising elements in his/her territory 8) Is responsible for product launch planning and its execution in his/her territory. 9) Pro-active, regular contact with the Regional Sales Manager/RLUM and with the relevant team-members of NIVEA India, particularly the marketing & supply chain team 10) Regular and timely reporting along pre-defined formats to relevant internal stakeholders 11) Be involved on recruitment of Business Development executives/officers and their timely appraisal including identification and development of potential. 12) Lead from the front to drive and motivate his/her team of Sales Officers, through regular sales contacts and On-The-Job-Trainings training. 13) Pro-active daily contact to the local distribution partner(s) to support their business, and to gradually build on infrastructure parameters to take the NIVEA business forward. 14) New Business development: Constantly seeking new opportunities to increase and extend the scope of NIVEA s business operations in close cooperation with the Traditional Trade Manager. 15) Extensive traveling within the region in order to get market insights from the total territory. 16) Documentation and seeking prior approval of all trade expenses for audit purposes. 17) Track competition activities monthly. Document and communicate the same to the marketing & sales management team in the monthly review meeting. Your Profile Education: Post-graduate MBA in Sales and Marketing preferred. Experience : 5+ years of experience in managing general trade in a region as a ASM Languages: excellent command of spoken and written English and Telugu. Your responsible recruiter is Tabassum Shaikh.Please apply online via the Beiersdorf Intranet until 18th July,2025. Get to know: Maureen Marketing is more than selling its about shaping emotions, understanding people, and building connections. Its a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, Ive learned to embrace challenges, stay curious, and unlock endless potential.

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5.0 - 10.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Lift Engineer at Assistant Manager level, you will be responsible for coordinating with service providers to ensure timely delivery of various assigned tasks such as repair & maintenance, improvement works, etc. It will be your duty to conduct TBT sessions for all team members, emphasizing safety concerns based on job allocation and attending safety committee meetings. Your role will also involve utilizing intermediate skills in Microsoft Office Suite, Outlook, and intranet/internet, along with the ability to use work order systems. You will need to have a working knowledge of asset management, property management, leasing, disposition, and construction, ensuring 100% legal compliance and promptly investigating all incidents to prevent recurrence. Generating data/reports on equipment, spares, and consumables required for electromechanical services will be part of your responsibilities. Additionally, you will coordinate with stores to manage indents and follow up on spares & consumables requirements to ensure smooth operation. Complaint handling, ensuring customer satisfaction, and adherence to standard operating procedures, standards, and engineering guidelines are crucial aspects of your role. Conducting SO and SIOD rounds, ensuring industrial safety, updating the building in charge on daily operations, and promptly attending to any oil spill or leakage inside the lift pit are essential tasks. You will also be responsible for ensuring efficient operation with no environmental pollution, usage of PPE by all employees, and conducting safety observations as per schedule. In case of emergencies like lift malfunctions, fire alarms, earthquakes, or flooding, you will be required to handle rescue operations efficiently. Your attentiveness towards identifying and preventing unsafe acts, following engineering guidelines, and reporting to management as necessary will contribute to a safe working environment. Any other tasks or responsibilities assigned by management from time to time should also be carried out effectively. Furthermore, you will verify daily elevator log reports, follow up with service providers to ensure 100% adherence to PPM activities as per schedule. The ideal candidate for this position would hold a Diploma/B.E/B.Tech degree in Electrical or Mechanical engineering with 5 to 10 years of experience in an elevator background. Strong technical skills and communication abilities in English and regional languages are essential for success in this role.,

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3.0 - 8.0 years

25 - 27 Lacs

Pune, Bengaluru

Work from Office

1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. 2. Provide technical support to employees , partners & customers. 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware. 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages. 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment. 6. Set up accounts and workstations. 7. Manage network servers and technology tools. 8. Troubleshoot issues and outages. 9. Ensure security through access controls, backups and firewalls. 10. Upgrade systems with new releases and models. 11. Build an internal wiki with technical documentation, manuals and IT policies. 12. Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly. 13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. 14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Plus to Have : 1. Understanding of financial markets & financial technologies. 2. Work experience in the financial services industry. 3. Hands-on experience with trading platforms, especially with MT4/MT5/cTrader. Requirements: 1.Bachelor's degree in Information Technology, Computer Science, or related field. 2 Min 5+ years of working experience as a IT administrator in the information technology sector 3. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching 4. Basic knowledge of network security and data protection practices. 5. Excellent communication skills 6. Strong analytical and problem-solving skills 7.Complete knowledge of various IT systems and networks

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5.0 - 7.0 years

7 - 8 Lacs

Gurugram

Work from Office

Conduct Training need analysis of various functions within Home office Develop & enhance core competence of Home Office staff focused towards Customer Centricity Prepare training calendar for employee of Home office and ensure adherence to the programs and monthly PKT s Work with subject matter expert and liaison with content expert for effective pedagogy / approach Ensure effectiveness of the training programs through post workshop quality check Anchor the New employee Onboarding program for adherence and rigor Replicating best practices & programs to the numerous outsourced Business Partners through the TTT model Regular travelling to BP centers for checking the process, taking insights and enhancing overall process KEY RESPONSIBILITIES Assist in conducting training need analysis and identify Training gaps Design & Prepare training curriculum for New & existing employees Coordinate with Managers, Function heads to keep up-to-date with the business Handle the Operations Training Query management and be responsible for reply to queries and maintaining the Dashboard. Develop & enhance core competence of Home Office staff focused towards Customer Centricity & Agents Satisfaction Positively influence the NPS scores Initiate role based certification for HO Conduct training programs Induction of New Joiners Functional Trainings System Trainings Anchor On-job-training Behavioral Programs Drive training effectiveness of program through Participant Feedback Knowledge test / Assessments Gather insights / quality analysis and to refresh training Business Partner trainings Act as mentor for trainers of other business partner vendor trainers Conduct TTT & replicate & Drive best practices to ensure standardization and quality of programs Create Process Manuals, Intranet Sites for quality learning and constantly update Generate & publish MIS at the desired frequency Timely delivery of Ops Training material for HO Champion the digital effort of the department by driving e-Learning modules /EDMs / Videos for the department on Workplace and other intranet sites Handle all logistics and administration matters Measures of Success Training Programs conducted against plans Timeliness of delivery Coverage % across HO against target Business metrics as agreed NPS & Quality Scores Quality metrics achievement Feedback scores, Assessment uptake / pass % Supervisor feedback Accuracy and timeliness of MIS Query management System TAT and Quality Key Relationships (Internal /External) Regular connect with stakeholders at HO and BPs leaders Collaborate within teams / departments for interdependencies Key competencies/skills required Facilitative method of program delivery In depth Insurance knowledge & Operations functioning Ability to navigate through ambiguous scenarios Project Mgt & speed of execution Good Communication Skills Engage with stakeholders Skilled at analyzing & interpreting data Desired qualification and experience Graduate in any discipline At least 5-7 years of experience in Training, Operations, Customer experience Functional experience in content creation Master trainers certified ( TTT) with excellent facilitation skills

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5.0 - 7.0 years

7 - 8 Lacs

Gurugram

Work from Office

Conduct Training need analysis of various functions within Home office Develop & enhance core competence of Home Office staff focused towards Customer Centricity Prepare training calendar for employee of Home office and ensure adherence to the programs and monthly PKT s Work with subject matter expert and liaison with content expert for effective pedagogy / approach Ensure effectiveness of the training programs through post workshop quality check Anchor the New employee Onboarding program for adherence and rigor Replicating best practices & programs to the numerous outsourced Business Partners through the TTT model Regular travelling to BP centers for checking the process, taking insights and enhancing overall process KEY RESPONSIBILITIES Assist in conducting training need analysis and identify Training gaps Design & Prepare training curriculum for New & existing employees Coordinate with Managers, Function heads to keep up-to-date with the business Handle the Operations Training Query management and be responsible for reply to queries and maintaining the Dashboard. Develop & enhance core competence of Home Office staff focused towards Customer Centricity & Agents Satisfaction Positively influence the NPS scores Initiate role based certification for HO Conduct training programs Induction of New Joiners Functional Trainings System Trainings Anchor On-job-training Behavioral Programs Drive training effectiveness of program through Participant Feedback Knowledge test / Assessments Gather insights / quality analysis and to refresh training Business Partner trainings Act as mentor for trainers of other business partner vendor trainers Conduct TTT & replicate & Drive best practices to ensure standardization and quality of programs Create Process Manuals, Intranet Sites for quality learning and constantly update Generate & publish MIS at the desired frequency Timely delivery of Ops Training material for HO Champion the digital effort of the department by driving e-Learning modules /EDMs / Videos for the department on Workplace and other intranet sites Handle all logistics and administration matters Measures of Success Training Programs conducted against plans Timeliness of delivery Coverage % across HO against target Business metrics as agreed NPS & Quality Scores Quality metrics achievement Feedback scores, Assessment uptake / pass % Supervisor feedback Accuracy and timeliness of MIS Query management System TAT and Quality Key Relationships (Internal /External) Regular connect with stakeholders at HO and BPs leaders Collaborate within teams / departments for interdependencies Key competencies/skills required Facilitative method of program delivery In depth Insurance knowledge & Operations functioning Ability to navigate through ambiguous scenarios Project Mgt & speed of execution Good Communication Skills Engage with stakeholders Skilled at analyzing & interpreting data Desired qualification and experience Graduate in any discipline At least 5-7 years of experience in Training, Operations, Customer experience Functional experience in content creation Master trainers certified ( TTT) with excellent facilitation skills

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8.0 - 15.0 years

10 - 11 Lacs

Kolkata

Work from Office

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (eg, , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

Work from Office

Nivea India Private Limited is looking for E - Commerce Manager - Key Accounts to join our dynamic team and embark on a rewarding career journey. Develop and execute the e - commerce strategy to drive revenue growth, increase customer engagement, and enhance the overall customer experience. Manage the online storefront, including the development of product listings, pricing strategies, and promotional campaigns. Conduct regular analysis of web traffic and sales data to identify trends, opportunities for growth, and potential areas for improvement. Develop and implement strategies for customer acquisition and retention, including the use of email marketing, social media advertising, and other digital marketing channels. Collaborate with the marketing, design, and development teams to ensure that the online storefront is optimized for user experience and functionality. Monitor and analyze customer feedback and reviews to identify opportunities for product and service improvements. Develop and manage the e - commerce budget, including the allocation of resources for marketing campaigns and website development. Manage relationships with third - party vendors, including payment processors, shipping providers, and e - commerce platforms. Provide regular reports to senior management on e - commerce performance, including key metrics such as website traffic, conversion rates, and revenue growth. Excellent written and verbal communication skills.

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2.0 - 7.0 years

14 - 18 Lacs

Jaipur

Work from Office

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .

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2.0 - 4.0 years

5 - 6 Lacs

Bengaluru

Work from Office

Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83.7 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in . About the Team You will join our Associate Experience team , a group dedicated to fostering transparency, clarity, and support for all employees through accurate and accessible information. Our team works closely with HR, Legal, Compliance, and IT departments to ensure that company policies and resources are up-to-date and easy to understand. We value collaboration, continuous improvement, and employee empowerment, and strive to create an internal environment where everyone has the information they need to succeed. As part of this team, you will play a key role in shaping how employees engage with critical company information daily. Job Summary: Knowledge Base Specialist is responsible for managing and maintaining our internal knowledge base, focusing on employee policy pages and company documentation. This role is critical in ensuring that all internal policies are clearly documented, up-to-date, and easily accessible to employees, supporting transparency and compliance across the organization. Roles & Responsibilities: Core Responsibilities: Capture, update, format, and upload to the knowledge base process documentation, including policies, standard operating procedures, help guides, job aids, and other content documents, using direction from the respective subject matter experts. Responsible for reviewing the knowledge base regularly to ensure information is updated and the structure of the knowledge base articles reflects the style guide and business needs. Administers, maintains, and updates knowledge base articles (FAQs, policies/procedures, and other HR documents) based on content direction from the respective functional team. Responsible for ensuring the content in the knowledge base provides a consistent, predictable, and easy-to-follow user experience. Perform regular reviews of the knowledge base to identify areas that need to be updated/expanded. Liaises with content owners on aged content to update and improve. Coach and train subject matter experts on knowledge base article standards. Review knowledge base usage and article ratings/feedback. Synthesize information assets for associate education, communication, and other training initiatives. Years of Experience: Minimum 2 to 4 years experience in managing internal documentation, knowledge bases, or employee communications. Strong writing and editing skills with attention to detail. Ability to interpret and communicate complex policies clearly and concisely. Proficiency with knowledge management platforms or intranet tools (e.g., SharePoint, Confluence, or similar). Education Qualification & Certifications (optional) Required Minimum Qualifications : Bachelor s degree in Communications, Human Resources, Business Administration, or a related field preferred. Skill Set Required Primary Skills (must have) Familiarity with HR policies and compliance standards. Experience with content governance and version control processes. Basic understanding of data privacy and information security principles. Collaborative mindset with excellent interpersonal skills. Ability to manage multiple tasks and deadlines in a fast-paced environment. Secondary Skills (desired) Basic Legal or HR Knowledge: Understanding of employment laws, compliance standards, and HR policies. Data Analysis: Using feedback and usage metrics to improve content quality and user experience. Version Control: Managing document versions and audit trails to track changes over time.

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