POSITION SUMMARY: Have knowledge of taxonomy, metadata and the organization of digital assets to ensure the platform is delivering the desired assets/results. Optimize workflows for getting assets in and out of the DAM. The Intern will be part of a team that evaluate clients' needs for organization and search requirements so finding assets in the DAM is extremely easy and intuitive. You will track and apply usage rights, following the asset lifecycle to prevent any misuse or untimely release of assets. You will understand the role of DAM as the core of our production technology stack. This is a 3- or 6-month's Internship. ESSENTIAL FUNCTIONS: Organize, catalog, tag and publish assets going into the DAM ecosystem. Create, manage and apply appropriate usage rights records to assets in DAM to prevent the misuse or untimely release of assets. Manage and process asset fulfillment requests and workflows. Supporting company values Be part of an environment of mutual respect and partnership, strategic thinking, appropriate risk taking, open lines of communication, on-going performance feedback, professional development, and adherence to agency policy. EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Undergraduate / Graduate in any relevant IT Field (B.E, BSc IT) Basic knowledge of DAM, metadata and taxonomy concepts A profound love and passion for Technology Excellent collaborator working as part of a global team across multiple offices and time zones. Strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment with multi-disciplinary teams. Excellent communication skills, both verbally and electronically with the ability to understand and translate back requirements and needs. Curious and resourceful; comfortable learning new things through exploration, self-training and teamwork.
POSITION SUMMARY: The Finance Executive will be assisting in processing invoices, accounting tasks and audit related work. This a 1-year contract on Third Part Payroll. ESSENTIAL FUNCTIONS: Account Reconciliations Account Analysis Journal Entries Review and process invoices Assisting in Audits EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: 1 - 3 Years for experience in accounting tasks. Graduate in Accounting and Finance Strong analytical skills Understanding of accounting concepts Technology/computer skills - Proficiency in Excel and Word a must Excellent communication skills Good organizational skills
POSITION SUMMARY: You have a knowledge of taxonomy, metadata and the organization of digital assets to ensure the platform is delivering the desired assets/results. You understand that our studios and clients need to make stuff - fast. You will optimize workflows for getting assets in and out of the DAM. You will be part of a team that evaluate clients' needs for organization and search requirements so finding assets in the DAM is extremely easy and intuitive. You will track and apply usage rights, following the asset lifecycle to prevent any misuse or untimely release of assets. You will understand the role of DAM as the core of our production technology stack. Most of all, you must be prepared to roll up your sleeves and get your fingers into the assets – up to your elbows, if needed. ESSENTIAL FUNCTIONS: Organize, catalog, tag and publish assets going into the Craft DAM ecosystem. Create, manage and apply appropriate usage rights records to assets in the Craft DAM to prevent the misuse or untimely release of assets. Manage and process asset fulfillment requests and workflows. Supporting MWG and Craft's values. Be part of an environment of mutual respect and partnership, strategic thinking, appropriate risk taking, open lines of communication, on-going performance feedback, professional development, and adherence to agency policy. EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Basic knowledge of DAM, metadata and taxonomy concepts. 1 year of experience working with an enterprise level digital asset management platform. A profound love and passion for Technology. Excellent collaborator working as part of a global team across multiple offices and time zones. Strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment with multi-disciplinary teams. Excellent communication skills, both verbally and electronically with the ability to understand and translate back requirements and needs. Curious and resourceful; comfortable learning new things through exploration, self-training and teamwork.
POSITION SUMMARY: The Accounting intern will be assisting in processing invoices, accounting tasks and audit related work. This a 6 month's internship. ESSENTIAL FUNCTIONS: Account Reconciliations Account Analysis Journal Entries Review and process invoices Assisting in Audits EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Graduate in Accounting and Finance Strong analytical skills Understanding of accounting concepts Technology/computer skills - Proficiency in Excel and Word a must Excellent communication skills Good organizational skills
POSITION SUMMARY: The IT Helpdesk Executive is responsible for monitoring the production environment, ensure the systems we monitor are online and functioning properly, escalate problems and issues to appropriate Core Service, Network Services, and/or Application Teams. The systems we provide monitoring for include but are not limited to; the Global Enterprise Data Center (EDC), Active Directory, Global Messaging, Networking, Enterprise Applications, DIS/BizTalk, and Agency Systems/Servers. Responsible for effectively coordinating and running SWAT calls and communicate outages via email notification to Global IT Staff, via GIS Notifications. Ensuring timely follow-up communications are sent and/or are coordinated between shifts to be sent as required. Responsible for providing after-hours and overflow support to Enterprise Service Desk/ESD. Generating tickets via Remedy/Helix ticketing system, routing and resolving tickets as required. Assists with basic troubleshooting of systems, networks, and applications using standard troubleshooting tools/playbooks. Following standard operating procedures, performs first-level troubleshooting to determine/resolve problems. Escalate technical problems to Core Services, Network Services, or application owners to determine corrective actions after initial troubleshooting has been completed/documented as outlined in playbooks. The Advanced Response Group provides services 24x7, the ability to work independently and efficiently without direct supervision of day-to-day tasks is required. Operational tasks and maintenance procedures are completed, and service level agreements are met using industry-standard monitoring tools. Shifts are static and do not rotate. However, we are required to provide coverage 24x7 which may require individuals to cover shifts that fall outside of their normally scheduled working hours. ESSENTIAL FUNCTIONS: Monitor servers, systems, and storage environments in the Global Enterprise Data Center (EDC). Monitors Global Messaging/M365 Environment. Monitors Active Directory Environment. Monitors Global Network Environment. Monitors Enterprise Applications. Follows documented escalation procedures for all services and ensures timely escalation. Utilizes monitoring tools to ensure availability and functionality of all monitored services & applications. Utilizes basic systems, network, and application tools for troubleshooting. Work with appropriate teams and owners to ensure proper monitoring, troubleshooting, and escalation processes are current. Assists ESD and provides customer service as required. Document updated processes, outages, and shift information in the pass-down log. Seek to increase knowledge and training team members on new processes to ensure overall team success. Perform other job duties and responsibilities as assigned. EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS: Graduate. An Associate Degree in Computer Science or related discipline is preferred. At least 2 years of experience monitoring systems, networks, Active Directory, Messaging, and Cloud Base Solutions. Experience with Monitoring Management software (Splunk, OpenView, SolarWinds, RDP, etc.) is required. This will be on staffing payroll.
The role requires you to ensure timely completion and accuracy of the invoice process. You will be responsible for addressing employee queries related to television, radio, cable, print, and digital invoices. Your tasks will include processing monthly invoices for assigned clients, coding electronically downloaded invoices (EDIs), and clearing debit balances regularly. You will also be expected to produce qualitative and quantitative metrics reporting to measure the efficiency and effectiveness of the function and staff. Additionally, you will assist in the month-end close and reporting process, manage client and external audit processes when necessary, and provide an enhanced level of customer service to external groups such as IPG network agencies, vendors, and tax & regulatory authorities. It will be your responsibility to drive process improvements and efficiency in the invoice processing function by ensuring common processes are applied to all agencies and leading practices are adopted through staff training and system enhancements. Furthermore, you will play a role in leading Network Clearance personnel and functions as well as Print Clearance personnel and functions. To be considered for this role, you should have at least 10 years of work experience in a similar position, with a minimum of 3 years of experience in Media AP. A graduation degree is required for this role. You should have the ability to maintain a positive, team-oriented environment while delivering high levels of performance with a strong customer focus. Demonstrated leadership skills, resource development skills, and the ability to delegate responsibility and supervise others effectively are crucial. You should also be able to interact well with internal departments and external customers, possess excellent written and verbal communication skills, and be proficient in MS Office. Experience in high-end accounting systems such as SAP is preferred. The shift schedule for this role is from 7.30 p.m. to 4 a.m.,
The position requires you to ensure timely completion and accuracy of the invoice process. You will be responsible for addressing employee queries regarding television, radio, cable, print, and/or digital invoices. Your duties will include processing monthly invoices for assigned clients and coding electronically downloaded invoices. It is crucial to report and clear debit balances regularly. You will be expected to generate qualitative and quantitative metrics reports to evaluate the efficiency and effectiveness of the department and staff. As part of your responsibilities, you will assist in the month-end close and reporting process and manage client and external audit procedures when necessary. Providing exceptional customer service to external groups such as IPG network agencies, vendors, and tax & regulatory authorities is essential. You will be driving process enhancements and efficiency in the invoice processing function while ensuring uniform processes across all agencies. Moreover, you will play a role in leading Network Clearance and Print Clearance personnel and functions. To qualify for this position, you should have at least 10 years of work experience in a similar role, with a minimum of 3 years in Media AP. A graduation degree is required as the minimum educational qualification. Demonstrating strong leadership skills, resource development abilities, and effective communication is essential. Proficiency in MS Office and experience with advanced accounting systems like SAP are preferred. The shift schedule for this position is from 7.30 p.m. to 4 a.m. Your role will involve maintaining a positive team environment while achieving high performance levels with a focus on customer satisfaction. Delegating responsibilities, supervising activities, collaborating with internal departments and external customers, and driving system enhancements through staff training will be key aspects of this role.,
POSITION SUMMARY: Perform accounts payable functions by verifying and inputting production and in-house invoices into the payable system and following up with local offices and vendors to resolve problems. This is a 1- year Contract on Third Party Payroll. ESSENTIAL FUNCTIONS: Responsible for the receiving, auditing, and inputting of vendor invoices related to production and in-house payments Responsible for all vendor statement reconciliation Vendor and agency inquiries will be researched and handled by position Experience with auditing of vendor accounts a plus Will communicate frequently with local offices to resolve any discrepancies EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS: Graduate 1-3 years experience in Accounts Payable Atleast 1 year experience in SAP Must have excellent organizational skills to keep vendor documentation in order Possess excellent computer skills and competency in Microsoft Office Must be flexible and work well under pressure SHIFT SCHEDULE 7.30 p.m. - 4.a.m.
The role involves being responsible for reconciling all vendor statements, researching and handling vendor and agency inquiries, and potentially auditing vendor accounts. Communication with local offices to resolve discrepancies is a key part of the position. The ideal candidate should be a graduate with at least 1 year of experience in SAP. Excellent organizational skills are necessary to maintain vendor documentation accurately. Proficiency in Microsoft Office and strong computer skills are required. The ability to be flexible and work well under pressure is essential. The shift schedule for this position is from 7:30 p.m. to 4:00 a.m.,
As a Technical Support Specialist at our company, you will be responsible for providing timely and professional technical assistance to IPG associates worldwide. Your primary focus will be on addressing and resolving reported issues and requests through various communication channels such as Helix, phone, email, and MS Teams. It is crucial to ensure that each reported problem is accurately tracked in the ticketing system and resolved or escalated to the appropriate team for further assistance. Your key responsibilities will include delivering courteous and efficient first-level support for all reported issues, ranging from password resets and account unlocks to the management of distribution lists and other technical challenges. You will be expected to resolve these issues promptly while maintaining a high level of customer service to ensure exceptional experiences for all associates. In cases where an issue requires escalation to Level 2 or Level 3 support, you will be responsible for accurately routing the ticket and providing detailed notes in the worklog, including all troubleshooting steps taken and any relevant information that could aid in resolving the problem. Additionally, clear and timely communication with end-users is essential to keep them informed of the status of their requests. Your role will also involve managing a variety of communication channels, including phone calls, emails, tickets, direct messages, and escalations from management. Collaboration with other IT support teams across the organization will be necessary to deliver a seamless support experience for our end-users. Furthermore, you will be expected to proactively identify problem trends and recommend process improvements that enhance the overall customer support experience. Adhering to Level 1 Key Performance Indicators and working within the ITIL framework will be essential in ensuring consistent and high-quality support services. To be successful in this role, you should possess a graduate degree or an associate's degree with 2-4 years of helpdesk/call center troubleshooting experience. Proficiency in Microsoft Office suite, MacOS, Windows OS, Active Directory, Exchange Admin Console, and experience with ticketing systems is required. Strong communication skills, both verbal and written, are essential, along with the ability to interact effectively with customers in a friendly and personable manner through various channels. If you are passionate about delivering exceptional customer experiences, possess strong multi-tasking and time management skills, and are committed to ensuring successful customer interactions and issue resolution, we encourage you to apply for this position and be part of our dedicated technical support team.,
You will leverage your expertise in taxonomy, metadata, and digital asset organization to ensure optimal search results and streamlined access on the platform. Collaborating closely with studios and clients, you will accelerate creative output by optimizing asset workflows within the DAM system. Monitoring and enforcing usage rights throughout the asset lifecycle will be crucial to prevent any misuse or untimely release of assets. Your primary responsibilities will include organizing, cataloging, tagging, and publishing assets within the Craft DAM ecosystem. You will also create, manage, and apply appropriate usage rights records to assets to safeguard against misuse. Managing and processing asset fulfillment requests and workflows will be an essential part of your role. As part of the team, you are expected to support MWG and Craft's values, fostering an environment of mutual respect, strategic thinking, and open communication. Collaboration with global teams across multiple offices and time zones will be a key aspect of your work. Your strong interpersonal skills, positive attitude, and ability to thrive in a collaborative agency environment will contribute to your success in this role. To excel in this position, you should possess basic knowledge of DAM, metadata, and taxonomy concepts. Ideally, you will have at least 1 year of experience working with an enterprise-level digital asset management platform. Candidates with a background in BMS/BCA/BE and a profound passion for technology are preferred. Excellent communication skills, both verbal and written, are essential for understanding and translating requirements effectively. Your curiosity and resourcefulness, coupled with a willingness to learn through exploration and teamwork, will be valuable assets in this role. Embracing ongoing performance feedback, professional development opportunities, and adherence to agency policies will be integral to your success within the organization.,
The HR Service Excellence Specialist, reporting to the HR Service Center Supervisor, plays a pivotal role in meticulously tracking and analyzing service level agreements (SLAs), metrics, and success outcomes to ensure top-notch HR service delivery standards. Key responsibilities include monitoring SLAs, analyzing HR service performance workflows, conducting user profile audits, managing system configurations for continuous improvement, and collaborating with stakeholders to enhance service quality. The Specialist also supports the implementation of new HR service delivery processes and serves as a liaison between HR and IT departments. The ideal candidate for this role should have at least 3 years of experience in HR Analytics, HR Operations, or related fields. Proficiency in HCM and service management platforms is essential, along with a solid understanding of HR operations and shared services. Attention to detail, experience in conducting audits, familiarity with change management principles, and a commitment to accuracy in tracking and reporting on service metrics are crucial for success in this position.,
POSITION SUMMARY: The Accounting intern will be assisting in processing invoices, accounting tasks and audit related work. This a 6 month's internship. ESSENTIAL FUNCTIONS: Account Reconciliations Account Analysis Journal Entries Review and process invoices Assisting in Audits EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Graduate in Accounting and Finance Strong analytical skills Understanding of accounting concepts Technology/computer skills - Proficiency in Excel and Word a must Excellent communication skills Good organizational skills.
POSITION SUMMARY: The Executive is responsible for performing Tax & Compliance related activities, which services a number of advertising agencies. ESSENTIAL FUNCTIONS: Prepare GST calculation, filing and remittance through GST ASP Process Vendor e-TDS Gather documentation regarding taxes for fiscal consultant Review Income Tax calculation and file Tax Returns Gather documentation and prepare filing for withholding tax Prepare documentation for local requirements Prepare annual financial statements Prepare Withholding tax calculation and filing Prepare 26AS reconciliation Conduct Income tax assessment and audit Calculate roll forward of deferred income taxes and accrued income taxes payable Estimate annual effective tax rate calculation Prepare other IPG Tax Reporting Schedules Perform Transfer pricing audit and assessment reconciliation Identify ideas for process improvement utilizing leading industry practices Assist in internal and external audits Facilitate Agency Local Finance team on period-end closing activities File and archive original documents. Prepare GST calculation, filing and remittance through GST ASP Process Vendor e-TDS Gather documentation regarding taxes for fiscal consultant Review Income Tax calculation and file Tax Returns Gather documentation and prepare filing for withholding tax Prepare documentation for local requirements Prepare annual financial statements Prepare Withholding tax calculation and filing Prepare 26AS reconciliation Conduct Income tax assessment and audit Calculate roll forward of deferred income taxes and accrued income taxes payable Estimate annual effective tax rate calculation Prepare other IPG Tax Reporting Schedules Perform Transfer pricing audit and assessment reconciliation Identify ideas for process improvement utilizing leading industry practices Assist in internal and external audits Facilitate Agency Local Finance team on period-end closing activities File and archive original documents EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS Minimum Education Qualification – Graduation or Semi qualified CA At least 3 years of work experience in GST & TDS. Experience in Media & Advertising industry preferred Ability to provide high level of customer service for the Vendor Invoicing process Strong written and oral communications skills in English Strong problem identification and solving skills Good knowledge of concepts and procedures related to invoice processing.
This position is part of the technology team supporting the global IPG Studio network, and providing services to the Craft Worldwide Studio network and clients. You will be required to have a solid understanding of taxonomy, metadata, and digital asset organization to ensure accurate and efficient search results within the DAM. Your role will involve optimizing workflows to meet the fast-paced demands of studios and clients, ensuring seamless asset ingestion and retrieval. It is key to collaborate with teams to align asset organization with client needs, manage usage rights, and monitor the full asset lifecycle. The DAM is a core part of the production tech stack, and this role demands a hands-on approach to ensure all assets are properly tagged, catalogued, and maintained for an optimal user experience. Your responsibilities will include organizing, cataloguing, tagging, and publishing assets going into the DAM ecosystem. You will also create, manage, and apply appropriate usage rights records to assets in the DAM to prevent misuse or untimely release of assets. Holding regular update meetings with key internal and client stakeholders, partnering with the Support team to maintain client-specific workflows and asset requirements, responding to tier 1/2 support requests, and helping create and update training presentation materials for the DAM platform are also essential functions of this role. Additionally, you will organize and manage training sessions directly with internal and client stakeholders, make low-level administration changes inside DAM platforms with the required application training, and work with clients and internal teams to identify further use cases for Digital Asset Management. Utilizing reporting capabilities in the DAM to optimize asset tagging and usage in the platforms, managing and processing asset fulfillment requests and workflows, generating demand for your service both internally and externally, and supporting IPG and Craft's values are part of your responsibilities. To be successful in this role, you should have at least 3 years of experience working with an enterprise-level digital asset management platform. A broad knowledge of DAM, metadata, and taxonomy concepts is required, along with knowledge about AEM DAM, eCommerce workflow, and Salsify tool. You should be media and technology agnostic while displaying a profound love and passion for Technology. Rigorous attention to detail, robust technical and analytical skills, excellent collaboration skills working as part of a global team across multiple offices and time zones, strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment with multi-disciplinary teams are essential. Excellent communication skills, both verbally and electronically, with the ability to understand and translate back requirements and needs are also required. Being curious and resourceful, comfortable learning new things through exploration, self-training, and teamwork is crucial for this role.,
The HR Assistant will be responsible for all aspects of HR Administration. This includes, but is not limited to, data entry of new hires, terminations, employee updates, coordinating events, and working directly with local HR contacts. You will be assisting in Talent acquisition and Recruitment processes, onboarding and induction for new joiners, and responsible for system changes for new joiners & deactivation for resigned individuals. Additionally, you will be updating employee information in HRIS, handling attendance and leave management, and creating reports for statutory requirements. Your role will involve maintaining employee files and records in electronic form, handling invoices related to HR, assisting and coordinating employee engagement events, and executing exit formalities. This contract is for a duration of 1 year. To be considered for this position, you should have a Bachelor's Degree with experience as an HR intern preferred. Proficiency in Microsoft PowerPoint and Excel is required, along with excellent written and verbal communication skills.,