Mumbai, Maharashtra
INR Not disclosed
Work from Office
Not specified
POSITION SUMMARY: You have a knowledge of taxonomy, metadata and the organization of digital assets to ensure the platform is delivering the desired assets/results. You understand that our studios and clients need to make stuff - fast. You will optimize workflows for getting assets in and out of the DAM. You will be part of a team that evaluate clients' needs for organization and search requirements so finding assets in the DAM is extremely easy and intuitive. You will track and apply usage rights, following the asset lifecycle to prevent any misuse or untimely release of assets. You will understand the role of DAM as the core of our production technology stack. Most of all, you must be prepared to roll up your sleeves and get your fingers into the assets – up to your elbows, if needed. ESSENTIAL FUNCTIONS: Organize, catalog, tag and publish assets going into the Craft DAM ecosystem. Create, manage and apply appropriate usage rights records to assets in the Craft DAM to prevent the misuse or untimely release of assets. Manage and process asset fulfillment requests and workflows. Supporting MWG and Craft's values. Be part of an environment of mutual respect and partnership, strategic thinking, appropriate risk taking, open lines of communication, on-going performance feedback, professional development, and adherence to agency policy. EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Basic knowledge of DAM, metadata and taxonomy concepts. 1 year of experience working with an enterprise level digital asset management platform. A profound love and passion for Technology. Excellent collaborator working as part of a global team across multiple offices and time zones. Strong interpersonal skills, a positive attitude, and the ability to thrive in a collaborative agency environment with multi-disciplinary teams. Excellent communication skills, both verbally and electronically with the ability to understand and translate back requirements and needs. Curious and resourceful; comfortable learning new things through exploration, self-training and teamwork.
Mumbai, Maharashtra
Not disclosed
On-site
Not specified
POSITION SUMMARY: The Accounting intern will be assisting in processing invoices, accounting tasks and audit related work. This a 6 month's internship. ESSENTIAL FUNCTIONS: Account Reconciliations Account Analysis Journal Entries Review and process invoices Assisting in Audits EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS: Graduate in Accounting and Finance Strong analytical skills Understanding of accounting concepts Technology/computer skills - Proficiency in Excel and Word a must Excellent communication skills Good organizational skills
Mumbai, Maharashtra
None Not disclosed
On-site
Not specified
POSITION SUMMARY: The IT Helpdesk Executive is responsible for monitoring the production environment, ensure the systems we monitor are online and functioning properly, escalate problems and issues to appropriate Core Service, Network Services, and/or Application Teams. The systems we provide monitoring for include but are not limited to; the Global Enterprise Data Center (EDC), Active Directory, Global Messaging, Networking, Enterprise Applications, DIS/BizTalk, and Agency Systems/Servers. Responsible for effectively coordinating and running SWAT calls and communicate outages via email notification to Global IT Staff, via GIS Notifications. Ensuring timely follow-up communications are sent and/or are coordinated between shifts to be sent as required. Responsible for providing after-hours and overflow support to Enterprise Service Desk/ESD. Generating tickets via Remedy/Helix ticketing system, routing and resolving tickets as required. Assists with basic troubleshooting of systems, networks, and applications using standard troubleshooting tools/playbooks. Following standard operating procedures, performs first-level troubleshooting to determine/resolve problems. Escalate technical problems to Core Services, Network Services, or application owners to determine corrective actions after initial troubleshooting has been completed/documented as outlined in playbooks. The Advanced Response Group provides services 24x7, the ability to work independently and efficiently without direct supervision of day-to-day tasks is required. Operational tasks and maintenance procedures are completed, and service level agreements are met using industry-standard monitoring tools. Shifts are static and do not rotate. However, we are required to provide coverage 24x7 which may require individuals to cover shifts that fall outside of their normally scheduled working hours. ESSENTIAL FUNCTIONS: Monitor servers, systems, and storage environments in the Global Enterprise Data Center (EDC). Monitors Global Messaging/M365 Environment. Monitors Active Directory Environment. Monitors Global Network Environment. Monitors Enterprise Applications. Follows documented escalation procedures for all services and ensures timely escalation. Utilizes monitoring tools to ensure availability and functionality of all monitored services & applications. Utilizes basic systems, network, and application tools for troubleshooting. Work with appropriate teams and owners to ensure proper monitoring, troubleshooting, and escalation processes are current. Assists ESD and provides customer service as required. Document updated processes, outages, and shift information in the pass-down log. Seek to increase knowledge and training team members on new processes to ensure overall team success. Perform other job duties and responsibilities as assigned. EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS: Graduate. An Associate Degree in Computer Science or related discipline is preferred. At least 2 years of experience monitoring systems, networks, Active Directory, Messaging, and Cloud Base Solutions. Experience with Monitoring Management software (Splunk, OpenView, SolarWinds, RDP, etc.) is required. This will be on staffing payroll.
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