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3.0 years
3 - 3 Lacs
Chennai
On-site
Position Overview: The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring performance. For back office services, the Quality Assurance Specialist will conduct QA evaluation, and analysis and publish the Quality metric performance of the projects regularly. Primary Responsibilities: Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures. Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans. Should prepares quality reports by collecting, analyzing, and summarizing information and trends. Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defined as being between 2 and 3 QA Evaluation forms completed per hour on average or as expected for the process from time to time. Quality Assurance specialist should be able to handle Internal and external audit. QAS should maintains all records of QA activities, to include QA identified issues. Quality Assurance specialist / Quality Analyst should have knowledge to handle rebuttal process Maintains effective working relationships with members of training, quality, and various levels of management. Quality Assurance Specialist must be collaborates with Training team to direct QA issues to appropriate existing channels for investigation and resolution. Quality Assurance Specialist / Quality Analyst should continuously updates job knowledge by studying trends, developments in interpreter performance standards, and quality assurance in general. Quality Assurance specialist should participates in periodic calibrations, as well as quarterly center evaluation programs. Quality Assurance Maintains professional standards and ethical practices inherent to the position. Requirements Minimum Qualifications: Education Requirement: High School Diploma, Bachelor’s degree or higher in Business or related field preferred Field Experience: At least 3 years of experience in Quality with a proven experience in implementing process/quality improvement tools and techniques Positions Experience: At least 1 year of quality assurance in a related technical/professional services area; 2 or more years preferred Required Skills: Should have knowledge and hands on experience in 7QC tools Should have in depth knowledge in Quality Concept Should have worked on Quality report Such as CSAT, DSAT and Quality Dashboard Should be good in analysis and must have hand on experience in root cause analysis Should have knowledge to create training materials and client SOP. High degree of proficiency in Microsoft Office 360 suite/MS Office Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional. Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Ability to work independently Excellent organizational and time management skills Analytical, data driven problem solver Excellent customer service skills Benefits PF, ESI, Gratuity, Statutory Bonus
Posted 1 month ago
3.0 years
3 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
Position Overview: The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring performance. For back office services, the Quality Assurance Specialist will conduct QA evaluation, and analysis and publish the Quality metric performance of the projects regularly. Primary Responsibilities: Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures. Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans. Should prepares quality reports by collecting, analyzing, and summarizing information and trends. Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defined as being between 2 and 3 QA Evaluation forms completed per hour on average or as expected for the process from time to time. Quality Assurance specialist should be able to handle Internal and external audit. QAS should maintains all records of QA activities, to include QA identified issues. Quality Assurance specialist / Quality Analyst should have knowledge to handle rebuttal process Maintains effective working relationships with members of training, quality, and various levels of management. Quality Assurance Specialist must be collaborates with Training team to direct QA issues to appropriate existing channels for investigation and resolution. Quality Assurance Specialist / Quality Analyst should continuously updates job knowledge by studying trends, developments in interpreter performance standards, and quality assurance in general. Quality Assurance specialist should participates in periodic calibrations, as well as quarterly center evaluation programs. Quality Assurance Maintains professional standards and ethical practices inherent to the position. Requirements Minimum Qualifications: Education Requirement: High School Diploma, Bachelor's degree or higher in Business or related field preferred Field Experience: At least 3 years of experience in Quality with a proven experience in implementing process/quality improvement tools and techniques Positions Experience: At least 1 year of quality assurance in a related technical/professional services area; 2 or more years preferred Required Skills: Should have knowledge and hands on experience in 7QC tools Should have in depth knowledge in Quality Concept Should have worked on Quality report Such as CSAT, DSAT and Quality Dashboard Should be good in analysis and must have hand on experience in root cause analysis Should have knowledge to create training materials and client SOP. High degree of proficiency in Microsoft Office 360 suite/MS Office Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional. Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Ability to work independently Excellent organizational and time management skills Analytical, data driven problem solver Excellent customer service skills Benefits PF, ESI, Gratuity, Statutory Bonus
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About FPL Technologies Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user. The Engineering Challenge “Re-imaging credit and payments from First Principles” Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies. Python Systems Developer We are looking for a skilled Python System Engineer with strong expertise in System Design, FastAPI, PyPy, open source contributions, and cloud operations. This role involves developing, deploying, and maintaining critical Python systems with a focus on reliability, performance, and seamless integration with cloud environments, preferably AWS. You will also be responsible for streamlining release processes and supporting scalable cloud infrastructure. Years of experience: 2-5 years Key Responsibilities: Design, develop, and maintain Python-based systems with particular attention to compatibility across interpreters including PyPy. Manage end-to-end release workflows on GitHub including versioning, tagging, and publishing with detailed release notes. Automate deployment, configuration, and monitoring of Python systems in cloud environments. Collaborate closely with development, DevOps, and security teams to ensure system reliability and compliance. Support continuous integration and continuous deployment (CI/CD) pipelines to enable rapid and safe rollout of new features and patches. Monitor system performance and troubleshoot issues in production environments. Engage actively with the open source community through issue triaging, pull request reviews, and contributions. Maintain comprehensive documentation of systems, deployment procedures, and operational runbooks. Advocate best practices for scalable Python system engineering and cloud operations. Qualifications: Strong proficiency in Python programming with experience building and maintaining production-grade systems. Hands-on experience working with PyPy and deep understanding of interpreter compatibility and performance considerations. Proven expertise in GitHub workflows for managing code releases and version control. Solid experience in cloud operations, including infrastructure provisioning, configuration management, and system monitoring. Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus. Experience with CI/CD tools such as GitHub Actions, Jenkins, or similar platforms. Working knowledge of cloud platforms, preferably AWS, including services related to compute, storage, networking, and monitoring. Strong troubleshooting skills in distributed cloud environments. Excellent communication and collaboration skills with an ability to work across teams. Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent hands-on experience. Preferred Skills: AWS certifications or demonstrated expertise working within AWS environments. Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible. Contributions to open source Python projects or community engagement. Understanding of cloud security best practices and compliance standards. Experience with observability tools (e.g., Prometheus, Grafana, ELK stack).
Posted 1 month ago
1.0 years
0 Lacs
Chennai
On-site
Job description Company Overview Astro Resources, headquartered in Chennai, is a premier manpower agency in India specializing in staffing and recruiting. With over ten years of industry experience, Astro Resources stands out for its commitment to customer satisfaction and excellence. The company is ISO certified and registered with the Ministry of External Affairs and the Government of India. Renowned for providing candidates that perfectly match client requirements, Astro Resources operates with a team of highly professional staff. Job Overview Astro Resources is seeking a dedicated Japanese Interpreter for a full-time position located in Chennai. The role requires fluency in Japanese and exceptional interpreting skills to facilitate communication between Japanese-speaking and English-speaking parties. The ideal candidate will possess a deep understanding of both languages and cultures, ensuring accurate and efficient translation and interpretation services. Qualifications and Skills Fluency in Japanese (Mandatory skill) ensures seamless communication for interpreting complex discussions. Interpreting skills (Mandatory skill) are essential for accurately translating spoken communication in real-time. Proficiency in JLPT N5 N4 N3 is crucial for understanding varying levels of Japanese language proficiency. Excellent communication skills are required to convey information clearly and effectively between languages. Cultural understanding enables the interpreter to navigate cultural nuances and subtleties gracefully. Translation skills are necessary for converting written documents from Japanese to English and vice versa accurately. Knowledge of Japanese business etiquette allows the interpreter to maintain professionalism in business settings. The ability to work under pressure and handle challenging interpretation scenarios efficiently is vital. Roles and Responsibilities Provide accurate and timely Japanese-English interpretation during meetings, conferences, and other events. Translate written materials from Japanese to English and ensure the information is conveyed precisely. Facilitate communication between Japanese-speaking and English-speaking stakeholders effectively. Assist in cultural mediation to help parties understand each other's cultural contexts and expectations. Maintain confidentiality and professionalism in handling sensitive and classified information. Support the team with linguistic expertise and cultural advice as needed for projects and collaborations. Stay updated with developments in the Japanese language and culture to enhance interpreting effectiveness. Conduct language training sessions to improve language proficiency among team members, if required. Job Type: Full-time Pay: ₹8,101.28 - ₹42,488.16 per month Application Question(s): "Which level of the JLPT have you completed?" Experience: Japanese language: 1 year (Preferred) Work Location: In person
Posted 1 month ago
0 years
2 - 3 Lacs
Chennai
On-site
Proven work experience as a Translator, Interpreter or similar role Fluency in at least two languages in addition to your native language Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors Good knowledge of content editing tools Familiarity with translation software Time-management skills BSc in Translation, Interpreting or similar field Additional certification in Linguistics is a plus Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹19,537.00 - ₹28,491.00 per month Expected hours: 24 per week Benefits: Provident Fund Supplemental Pay: Yearly bonus Work Location: In person
Posted 1 month ago
0.0 - 2.0 years
0 - 0 Lacs
Bengaluru, Karnataka
On-site
Position Title: Sign Language Interpreter Location: Bangalore, Karnataka Organization: GiftAbled Foundation Employment Type: Full-time Reports To: Program Manager About GiftAbled Foundation: GiftAbled Foundation is a social enterprise working to create an inclusive society by empowering Persons with Disabilities (PwDs). We provide services, training, and support to promote accessibility, employment, and education for people with diverse disabilities across India. Role Overview: We are seeking a skilled and empathetic Sign Language Interpreter to support effective communication for Deaf and Hard of Hearing individuals across various settings—educational programs, corporate sessions, events, and internal organizational needs. Key Responsibilities: Provide real-time Indian Sign Language (ISL) interpretation in one-on-one, group, and public settings. Interpret during training sessions, interviews, meetings, workshops, and awareness programs. Support Deaf individuals during internal communication and documentation tasks. Work closely with other accessibility professionals and program teams. Maintain confidentiality and ethical standards in all interpretation assignments. Prepare in advance for technical sessions by reviewing materials and terminology. Educate stakeholders on Deaf culture and promote inclusive communication practices. Requirements: Education/Certification: Certification or Diploma in Indian Sign Language Interpretation (preferably from ISLRTC or RCI-registered institute). RCI Registration (preferred but not mandatory for experienced interpreters). Experience: Minimum 1–2 years of experience in live or virtual interpretation in educational or professional settings. Freshers with strong ISL fluency may also apply. Skills: Proficiency in Indian Sign Language (ISL). Fluency in English and Hindi/Kannada. Good interpersonal and communication skills. Ability to work with sensitivity and inclusivity. Desirable: Experience working with Deaf communities and NGOs. Familiarity with accessibility tools and assistive technologies. Willingness to travel for short assignments or events (if required). Salary: Competitive and based on experience. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Supplemental Pay: Performance bonus Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Key Responsibilities/What You Do In a 24/7 operation, provide timely, accurate, and efficient information and respond to customer service inquiries for clients from numerous programs, ensuring that our clients receive accurate and timely information. Required to attain performance objectives on a monthly basis. Key Benefits/What We Offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance Key Tasks/What You Bring Open non-medical cases to guide/assist clients throughout their service needs. Initiate and send claim forms. Provide pre-trip assistance and answer pre-trip questions relating to emergency procedures and policy inquiries. Interpret policies and fully explain benefit coverage and limitations to avoid client confusion. Guide clients through the navigation of pertinent websites for online content and claim submission. Administer and enforce client confidentiality in regards to Canada's Personal Information Protection and Electronic Document Act. Provide assistance with translation using an interpreter if necessary. Create and send various types of professional correspondence. Qualification /Education Post-secondary education and a minimum of 6-12 months experience in a customer service related function. Ability to pay close attention to detail and multi-task. Superb verbal/written communication skills, specifically the ability to communicate professionally and articulately via phone with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
Posted 1 month ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Rubrik is on the lookout for a dynamic result driven Senior Accounts Payable Accountant to oversee our Global Accounts Payable process. The ideal candidate will possess a strong passion for their work and a proven history of success in the field. We seek someone who is not only enthusiastic and team-oriented but also experienced in leading AP transformation projects, KPI reporting and mentoring team, focusing on performance management, goal setting, and providing constructive feedback, all while having hands-on experience in processing invoices across various regions. This role demands an individual who thrives in a fast-paced environment, capable of working independently as well as collaboratively within a larger team including AP, Procurement and GL team. The Senior AP Accountant / Accounts Payable Lead must be adaptable, motivated, and ready to adjust to shifting priorities and workloads. We are looking for a results-driven professional who will play a crucial role in enhancing our procure-to-pay function, requiring strong business acumen to effectively translate that knowledge into practical systems, processes, or reporting solutions. High expectations surround this position, particularly regarding exceptional communication, collaboration, and influencing skills, as it involves working with cross-functional teams to identify risks and opportunities while maximizing the value of the accounts payable function within the Finance organization. Reporting to the Manager of Accounts Payable, this position will operate in rotational shifts (rotating monthly) from 6 PM IST to 3 AM IST and 3 PM IST to 12 AM IST in a hybrid model, based in Bangalore, India, with a requirement of three days per week in the office. What You'll Be Doing Leading, mentoring, and developing the AP team, including performance management, goal setting, and providing regular feedback. Managing the daily operations of the accounts payable function encompasses tasks such as processing invoices, handling payments, and overseeing vendor Management (Vendor onboarding) and ensuring the team is appropriately staffed and trained to handle the workload. Managing team performance against key performance indicators (KPIs) and service level agreements (SLAs) and prepare a KPI metric on monthly basis Ensuring timely and accurate processing of invoices, credit notes, and payments. Monitor the accounts payable email inbox to ensure all internal & external inquiries are addressed on time and chime in when team member needs assistance in addressing the queries Ability to effectively prioritize and address the escalated issues and place a plan to avoid future occurrences Reconcile accounts payable transactions and vendor statements and ensuring that no accounts payable items remain outstanding for more than 60 days Provide support for internal audit walkthroughs and the documentation required for SOX compliance. Engage in audit processes and aid in the compilation of essential documents for both internal and external audits. Engage with stakeholders by coordinating with controllers, suppliers, and internal teams to address challenges and maintain seamless operations. Work in conjunction with the procurement department and other relevant units to tackle any accounts payable-related concerns Partner with FP&A, Procurement, Accounting, IT and other cross-functional teams to develop, support, and improve the systems, policies, and procedures necessary to drive efficiency and provide meaningful financial data. Assist with month-end closing activities, balance sheet reconciliations and fluctuation analysis in partnership with accounting team Conducting random audits and reviews of accounts payable transactions including T&E expense reports and processes. Experience You'll Need Bachelor’s degree in accounting or other related field required Minimum of 10+ years of experience within accounts payable and other relevant finance functions and possess strong leadership skills Extensive experience with Coupa is required Independent and self-motivated. Ability to work with little or no direct supervision Ability to maintain confidentiality and handle sensitive information with integrity. Strong understanding of and experience with SOX controls on P2P side Experience navigating IT system complexity and compliance including change management Advanced Excel skills (pivot tables, VLOOKUPs, macros, Formulas etc.) Well versed in Vendor onboarding process and extensive knowledge on Form W8 and W9 Understanding Recoverable Tax and Non-Recoverable Tax is essential Understanding the Tax implications on each transaction for various countries including GST/VAT&WHT Proven experience in optimizing, scaling, and automation of processes at a fast paced, public company Excellent oral and written communication, interpersonal, analytical, problem-solving and decision-making skills Ability to work in a dynamic accounting department, successfully juggling multiple projects and deliverables Familiarity with NetSuite, Power BI, Blackline and Tableau is added advantage Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
Posted 1 month ago
1.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Title: Hakha Chin Non-US Interpreter Contract Details: Full-time, Professional Services Contract Company: Grupo Noa International Grupo Noa International is a leading language service provider that offers translation and interpretation services to clients worldwide. We are currently seeking a Hakha Chin Interpreter to join our team on a full-time, remote basis. As a Hakha Chin Non-US Interpreter, you will be responsible for providing accurate and professional interpretation services to clients in the medical, financial, insurance, and social fields through VRI OPI. This includes interpreting between Hakha Chin -speaking patients and professionals, as well as assisting with written translations as needed. Responsibilities: Provide on-demand VRI and OPI interpretation services for appointments, consultations, and procedures Interpret accurately and efficiently between Hakha Chin-speaking LEP and professionals Maintain confidentiality and adhere to professional standards and codes of ethics Collaborate with other interpreters and team members to ensure high-quality services are provided to clients Stay up-to-date with medical and financial terminology and procedures to ensure accurate interpretation Handle multiple assignments and prioritize tasks effectively Requirements : Fluent in Hakha Chin and English, with excellent oral and written communication skills in both languages 1 year of experience doing OPI or VRI interpretation. Familiarity with medical terminology and OPI protocols and procedures Ability to work independently and in a team environment Strong time management and organizational skills Reliable internet connection and access to necessary technology for remote work Professional and courteous demeanor Ability to maintain confidentiality and adhere to professional standards and codes of ethics You will be paid for the hours of connecting whether you get calls or not. Training Period and Payment Eligibility*** To be eligible for payment, the contractor must successfully complete the training program, pass the client's assessment, and begin taking calls for at least 2 weeks. Payment will be issued once these conditions are met, in accordance with our payment calendar. During the training period, which lasts two weeks, the contractor will receive a reduced rate of one dollar (1.00 USD) less per hour than the agreed-upon rate. This temporary reduction is in compliance with the client's request and policies. Upon successful completion of training and approval to go live, the contractor will be compensated at the full agreed-upon rate. If the contractor does not successfully complete training or pass the client's assessment, they will forfeit any pending payments. Technical Requirements: 1. Minimum 8GB RAM 2. Minimum 6th gen processor (i7 8GB RAM) / Ryzen 3000 series or newer 3. 10MB Download and 5MB Upload Speed 4. Latency must be 100 ms or lower 5. Jitter must be 30 ms or lower 6. Packet loss must be 1% or lower 7. Must have USB Headsets 8. Must have a LAN Cable connection Schedule : Dedicated shift 6 to 8 hours per day. 5 days a week. 2 days off. Paid breaks and non-paid lunch breaks are included. The shift will be assigned by the client as soon as the candidates pass the final assessment. Dedicated rate per hour whether they get calls or not. Join our dynamic and growing team at Grupo Noa International and contribute to our organization's success by finding the right talent to help us achieve our goals. Apply here: www.careers-page.com/grupo-noa-international IMPORTANT NOTICE *** The interview must be held from the location you will be working from and the equipment you will be using. If you pass the interview, then our IT department will need to do a PC check. Your interview will be held through a video call, so please wear business attire.
Posted 1 month ago
1.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Title: Marshallese Non-US Interpreter Contract Details: Full-time, Professional Services Contract Company: Grupo Noa International Grupo Noa International is a leading language service provider that offers translation and interpretation services to clients worldwide. We are currently seeking a Marshallese Interpreter to join our team on a full-time, remote basis. As a Marshallese Non-US Interpreter, you will be responsible for providing accurate and professional interpretation services to clients in the medical, financial, insurance, and social fields through VRI OPI. This includes interpreting between Marshallese -speaking patients and professionals, as well as assisting with written translations as needed. Responsibilities: Provide on-demand VRI and OPI interpretation services for appointments, consultations, and procedures Interpret accurately and efficiently between Marshallese-speaking LEP and professionals Maintain confidentiality and adhere to professional standards and codes of ethics Collaborate with other interpreters and team members to ensure high-quality services are provided to clients Stay up-to-date with medical and financial terminology and procedures to ensure accurate interpretation Handle multiple assignments and prioritize tasks effectively Requirements : Fluent in Marshallese and English, with excellent oral and written communication skills in both languages 1 year of experience doing OPI or VRI interpretation. Familiarity with medical terminology and OPI protocols and procedures Ability to work independently and in a team environment Strong time management and organizational skills Reliable internet connection and access to necessary technology for remote work Professional and courteous demeanor Ability to maintain confidentiality and adhere to professional standards and codes of ethics You will be paid for the hours of connecting whether you get calls or not. Training Period and Payment Eligibility*** To be eligible for payment, the contractor must successfully complete the training program, pass the client's assessment, and begin taking calls for at least 2 weeks. Payment will be issued once these conditions are met, in accordance with our payment calendar. During the training period, which lasts two weeks, the contractor will receive a reduced rate of one dollar (1.00 USD) less per hour than the agreed-upon rate. This temporary reduction is in compliance with the client's request and policies. Upon successful completion of training and approval to go live, the contractor will be compensated at the full agreed-upon rate. If the contractor does not successfully complete training or pass the client's assessment, they will forfeit any pending payments. Technical Requirements: 1. Minimum 8GB RAM 2. Minimum 6th gen processor (i7 8GB RAM) / Ryzen 3000 series or newer 3. 10MB Download and 5MB Upload Speed 4. Latency must be 100 ms or lower 5. Jitter must be 30 ms or lower 6. Packet loss must be 1% or lower 7. Must have USB Headsets 8. Must have a LAN Cable connection Schedule : Dedicated shift 6 to 8 hours per day. 5 days a week. 2 days off. Paid breaks and non-paid lunch breaks are included. The shift will be assigned by the client as soon as the candidates pass the final assessment. Dedicated rate per hour whether they get calls or not. Join our dynamic and growing team at Grupo Noa International and contribute to our organization's success by finding the right talent to help us achieve our goals. Apply here: www.careers-page.com/grupo-noa-international IMPORTANT NOTICE *** The interview must be held from the location you will be working from and the equipment you will be using. If you pass the interview, then our IT department will need to do a PC check. Your interview will be held through a video call, so please wear business attire.
Posted 1 month ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Who we are? Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for the better’ every time. Searcians are passionate improvers & solvers who love to question the status quo. The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, everyday. What are we looking for? Searce is looking for a Solutions Consultant who is passionate about helping customers and their businesses experience the most advanced and innovative Future of Work solutions to help them compete effectively locally as well as globally. Someone who is a master interpreter of complex problems with simple, meaningful & effective solutions, has the ability to have a magnanimous view towards collaboration tools. Solvers who believe in creating, fostering, and growing relationships that drive meaningful partnerships. What you'll do as a Solutions Consultant with us: Analyze market conditions and trends, identify opportunities and create a pipeline of short, mid and long-term opportunities Lead identification through research, networking and leveraging the use of social networks Generate a sales pipeline that can help exceed sales targets. Work closely with the Business Development team and the GCP team to foster targeted outreach plans Ensure continued customer satisfaction levels and develop Searce’s image as a capable and a trusted reliable technology partner Driving both hunting & farming strategies to penetrate the market with a sniper-approach based on carefully put together market intelligence Drive agreements by leveraging the partner ecosystem What are the must-haves to join us? Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree. Or else, did you leverage sales & consulting strategies to help your friend’s business scale up while in High School? For us, the latter is better as it shows you have the required mindset. We will and you're faster if you specify the latter in some manner. :) Minimum 4 years of consulting/selling/closing deals in the Future of Work space, i.e., selling GWS, O365, Slack, Zoom, Okta, Box, Facebook Workplace etc. Critical thinking, decisiveness, and the ability to work well in demanding & ambiguous environments, client environments. Love for constantly doing better, in everything. Ability to work in a growth mindset, fast-paced environment. Experience in start-up/scaling a growth-stage organization would be valuable & preferred. Experience and ability to deliver Change Management projects So, If you are passionate about tech, the future & what you read above (we really are!), apply here to experience the ‘Art of Possible’
Posted 1 month ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities /What You Do In a 24/7 operation, provide timely, accurate, and efficient information and respond to customer service inquiries for clients from numerous programs, ensuring that our clients receive accurate and timely information. Required to attain performance objectives on a monthly basis. Key tasks/What you bring Open non-medical cases to guide/assist clients throughout their service needs. Initiate and send claim forms. Provide pre-trip assistance and answer pre-trip questions relating to emergency procedures and policy inquiries. Interpret policies and fully explain benefit coverage and limitations to avoid client confusion. Guide clients through the navigation of pertinent websites for online content and claim submission. Administer and enforce client confidentiality in regards to Canada’s Personal Information Protection and Electronic Document Act. Provide assistance with translation using an interpreter if necessary. Create and send various types of professional correspondence. Key benefits/What we offer: Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. Required Qualification /Education Post-secondary education and a minimum of 6-12 months experience in a customer service related function. Ability to pay close attention to detail and multi-task. Superb verbal/written communication skills, specifically the ability to communicate professionally and articulately via phone with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
Posted 1 month ago
0 years
2 - 3 Lacs
Delhi
On-site
Job Summary: Job role of an Interpreter cum Special Educator to work with Pre-Primary and Primary, Secondary classes as needed. The selected candidate will manage a class on a regular basis and serve as a communication bridge by translating verbal messages from one language to another. Key Responsibilities: A. Intervention Strategies Centre –Based and Home- Based Program: 1. To conduct assessment for the required interventions, frame session’s goals and impart sessions to enrolled beneficiaries. 2. To accompany along with beneficiaries with speech and Hearing Impairments to make effective communication skills in a class, computer lab, Read Aloud Program, at various other platforms. 3. To facilitate CwSN participation in different events, dance events, sports and competition. 4. To provide necessary support to the learners for vocational skills. 5. To provide adequate support in counselling and guidance to the parents of beneficiaries. 6. To participate actively 12 Parents Teacher Meeting on regular basis. 7. To promote WASH among all the stakeholders. 8. To promote POCSO Act Policy. B. Community Visit: 1. Regular community visits to motivate beneficiaries with special needs as per the need. 2. Establish a good rapport with the beneficiaries and create awareness among stakeholders. 3. To reach out to more communities and identify new cases and intervene them according to the needs. C. Documentation: 1. To frame assessment reports, annual goals and short term goals and file their reports. 2. To submit Weekly, Monthly, Quarterly reports and other assigned reports within the given timeline. 3. To support in office documentation. D. Liaison, Networking: 1. To support the team in making linkages with various different organizations, governmental and non-governmental organization. 2. To support team in making linkages with different camps of job placements to promote employability, for AID and Appliances. E. Other: 1. Attend sessions, webinars, and workshop for various knowledge transfer trainings. 2. Develop and maintain a willingness to acquire new skills as needed to support the rehabilitation and inclusion of Persons with Disabilities (PwDs).( Capacity –Building) Job Type: Full-time Pay: ₹22,000.00 - ₹26,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
8.0 years
0 Lacs
India
On-site
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Please note: This role will require you to be based in Delhi / Gurugram About The Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Based in Delhi / Gurugram, you will drive sales into enterprise accounts across the North Eastern Indian region, for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure. The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into Finance, Retail, Manufacturing and other Enterprise verticals along with Service Provider and exposure to application and network security and zero trust is desired in this role. As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions. Additional Responsibilities Will Include Manage contract negotiations Maintain a robust sales pipeline Develop long-term strategic relationships with key accounts < 50% travel Examples Of Desirable Skills, Knowledge And Experience Bachelor's degree required Fluent in English Relevant direct experience, track record, and relationships within largest corporate enterprise accounts in India market 8+ years of direct B2B selling experience, preferably managing internet accounts Direct experience selling network security and/or CDN solutions and services preferred Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred Experience managing longer, complex sales cycles Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organisational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Posted 1 month ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position Title Claims Adjudication - Team Lead Claims - BF - 376-2597 - JR151923 Job Family CLM > Claims Support Shift Job Description: Job Title Team Lead – Claims Requirement Type Full-Time Employee Job Location Bangalore Requirement Level Team Leader Hiring Manager Manager Primary Skill People’s Manager Business Operations Claims Business Business Operations Skill Category Generic About Elevance Health Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. About Carelon Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective, and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Carelon Global Solutions India is seeking a highly creative and meticulous Team Lead, who will be responsible for all business delivery & performance as per set SLA parameters. The incumbent will report to Associate Manager – Business operations and must understand the business delivery, metrics with multiple stakeholders; brief and deliver all in-house process delivery & requirements, apart from coordinating with onshore partners as and when required. JOB RESPONSIBILITY Team Lead – Claims(Business Operations) will be responsible for the following: Drive a Team of 18-20 Associates to meet the Productivity and Accuracy goals Conducted Daily Team Huddles and ensure all process updates are cascaded timely Connect with Assistant Manager – Claims to share Weekly progress of the Team Key metrics Drive the CIW E2E and CIW Adoption above 95% Perform Daily RCA with associates and create mitigation plans on accuracy improvement and stability by providing Coaching and Feedback to the associates Connect with Elevance Stakeholder for completing due-diligence across all metrics Drive Performance Guarantee Metrics in terms of Claims Timeliness and accuracy metrics Pend List management Perform Monthly 1*1 with all associates with to help associates elevate the performance and show career growth path and ensuring retention management is done. Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders Participate in Carelon Initiatives and provide ideations and innovations to increase process efficiency Create and implement monthly deadlines, project goals, expectations and workflows to ensure a smooth production process with on-time delivery QUALIFICATION Bachelors’ or Masters’ degree in fine arts/ design Non-BTech preferably Experience 6+ years of overall experience including extra-ordinary internal personal skills, communication skills Healthcare / Claims Experience will be required (added advantage Skills And Competencies Responsible for serving as the operations point of contact in for day to day operations, including but not limited to, facilitating issue resolution, meeting goals and targets Primary duties may include, but are not limited to TL should be able to analyze inventory and plan and deploy work force accordingly Should track and report performance data to leaders and counter partners from onshore Manage new hire associates and plan for their training and refresher training as needed Excellent Data management and Data presentation skills(MS Office – Minimum) Should be able to manage and track aspiration of team and help them develop Conduct one on one on monthly basis and provide performance data Push for innovation and enhancements Attend onshore/offshore with different business partners and share /deliver findings /asks. Agile & Solution centric Inclusive Flexible to work in any shifts/Work from office THE CARELON PROMISE Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer: Offered designation titles differ* Job Type Full time
Posted 1 month ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position Title Interpersonal Skill-Assistant Manager AR -BF-34231-49936-JR156417 Job Family HRS > HR Operations Shift Job Description: Job Title Assistant Manager AR Requirement Type Full Time Employee Job Location Gurugram Requirement Level Assistant Manager Hiring Manager Director Primary Skill Interpersonal Skill Business Corporate HR Skill Category Generic About Elevance Elevance is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. About Carelon Carelon Global Solutions was founded in 2017 as a fully owned subsidiary of Elevance (Previously Anthem Inc). At the center of Carelon is its philosophy of Think Limitless. This enables us to strive for operational excellence, design and cutting-edge innovations and solutions, and deliver exceptional business value for the clients. Diversity is one of the cornerstone values at Carelon and we are proud of harboring a rich and wholesome environment that embraces differences, is inclusive, values talent and creativity, and discriminates against any bias. Carelon received its ‘Great Place To Work’ certification in July 2021. Our Mission & Values Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values : Leadership | Community | Integrity | Agility | Diversity Job Postion Carelon Global Solutions India is seeking for avAssistant Manager AR. Job Responsibility Responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. Primary duties may include, but are not limited to: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Regularly partners with Ethics and Compliance and other relevent stakeholders on crossover investigations. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Qualification Requires a Degree or relevent post graguation. Experience Minimum of 10+ years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Skills And Competencies Good communication skills Stake holder management Should be good data analytics Should be a complex problem solver with ability to provide constructive feedback Exposure to relevent HR-AR function, understanding and exposure to India legal system is preferred. Ability to work indepebdetly , Priotorise work , meet deadlines, work in high pressure environment and achieve goals with the set timelines. The Carelon Promise Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. Life @ Carelon Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center Equal Opportunity Employer Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer : Offered designation titles differ* Job Type Full time
Posted 1 month ago
6.0 - 3.0 years
0 Lacs
Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA6 Target Start Date 2025-08-01 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Expected Outcomes: The incumbent will be responsible for interviewing refugees and assessing their individual resettlement needs. He/she is expected to draft robust, concise and well-drafted RRFs for resettlement submission, producing a minimum of 5 RRFs per week. The incumbent may also have other responsibilities such as acting as a Resettlement country focal point and/or identifying/pre-screening refugees for resettlement consideration and any other tasks as needed. Desirable Candidate Profile: RRF drafting experience is required. He/she should have excellent English drafting skills. Review resettlement cases for individual submissions to resettlement countries; Experience in counselling, managing refugee expectations, and strong communication skills. He/she should have experience interviewing vulnerable persons and working with an interpreter. Extensive knowledge of UNHCR’s proGres v4 database, excellent computer skills are essential. Demonstrated experience meeting targets and deadlines Demonstrated planning, organizational and time management skills Strong analytical skills He/she will be working in a team environment; therefore, excellent interpersonal skills are required Experience coordinating with resettlement countries on individual cases is an asset. Working knowledge of the refugee status determination process is an asset. Oral communication skills in Hindi is an asset. Prior UNHCR experience is desirable. Standard Job Description Resettlement Associate Organizational Setting and Work Relationships A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required. Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required. Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date. Provide PoC and partners with up-to-date and accurate information on UNHCR's resettlement policies and procedures. Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice. Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. Coordinate travel and departure arrangements for refugees accepted for resettlement. Organize logistical support for governments undertaking resettlement missions. Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures. Provide administrative support for resettlement-related training activities. Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance). Recommend cases that are eligible for resettlement consideration. Provide counselling to PoC. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and resettlement anti-fraud workshop). Functional Skills CO-Cross-cultural communication PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures Education Certifications International Law - Other, International Relations - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 month ago
5.0 - 2.0 years
0 Lacs
Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA5 Target Start Date 2025-08-01 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Expected Outcomes: The incumbent will be responsible for interviewing refugees and assessing their individual resettlement needs. He/she is expected to draft robust, concise and well-drafted RRFs for resettlement submission, producing a minimum of 5 RRFs per week. The incumbent may also have other responsibilities such as acting as Resettlement country focal point. Desirable Candidate Profile: RRF drafting experience is required. He/she should have excellent English drafting skills. Experience in counselling, managing refugee expectations, and strong communication skills. He/she should have experience interviewing vulnerable persons and working with an interpreter. Extensive knowledge of UNHCR’s proGres v4 database, excellent computer skills are essential. Demonstrated experience meeting targets and deadlines Demonstrated planning, organizational and time management skills Strong analytical skills He/she will be working in a team environment; therefore, excellent interpersonal skills are required Experience coordinating with resettlement countries on individual cases is an asset. Working knowledge of the refugee status determination process is an asset. Oral communication skills in Hindi is an asset. Prior UNHCR experience is desirable. Standard Job Description Senior Resettlement Assistant Organizational Setting and Work Relationships A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures. Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner. Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR's resettlement policies and procedures. Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement. Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. Coordinate travel and departure arrangements for refugees accepted for resettlement. Organize logistical support for governments undertaking resettlement missions. Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required. Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters. Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. Assist in mitigating resettlement fraud by reporting suspected fraud. Recommend eligible cases for resettlement consideration. Provide counselling to PoC. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and resettlement anti-fraud workshop). Functional Skills PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures CO-Cross-cultural communication (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures Education Certifications International Law - Other, International Relations - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 month ago
0 years
10 - 10 Lacs
Bengaluru
On-site
1. We are looking for Mandarin speakers for our contact Center. 2. The role is to handle the queries of Mandarin speaking passengers. 3. First call resolution and we are looking for candidates who are comfortable to work in International Voice process (Mandarin). 4. Rotational shifts 5. 5 days working and 2 weekly off 6. Comfortable to work from office. Job Types: Full-time, Permanent Pay: ₹1,000,000.94 - ₹1,030,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Key Responsibilities: Make outbound calls to clients in Spanish Communicate product/service details effectively Record responses and maintain call logs Coordinate with the internal team for feedback and updates Requirements : Fluency in Spanish (spoken) Good communication and interpersonal skills Prior calling or customer interaction experience is preferred Willingness to work from our office during the specified time
Posted 1 month ago
0.0 - 1.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA5 Target Start Date 2025-08-01 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Expected Outcomes: The incumbent will be responsible for interviewing refugees and assessing their individual resettlement needs. He/she is expected to draft robust, concise and well-drafted RRFs for resettlement submission, producing a minimum of 5 RRFs per week. The incumbent may also have other responsibilities such as acting as Resettlement country focal point. Desirable Candidate Profile: RRF drafting experience is required. He/she should have excellent English drafting skills. Experience in counselling, managing refugee expectations, and strong communication skills. He/she should have experience interviewing vulnerable persons and working with an interpreter. Extensive knowledge of UNHCR’s proGres v4 database, excellent computer skills are essential. Demonstrated experience meeting targets and deadlines Demonstrated planning, organizational and time management skills Strong analytical skills He/she will be working in a team environment; therefore, excellent interpersonal skills are required Experience coordinating with resettlement countries on individual cases is an asset. Working knowledge of the refugee status determination process is an asset. Oral communication skills in Hindi is an asset. Prior UNHCR experience is desirable. Standard Job Description Senior Resettlement Assistant Organizational Setting and Work Relationships A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures. Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner. Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR's resettlement policies and procedures. Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement. Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. Coordinate travel and departure arrangements for refugees accepted for resettlement. Organize logistical support for governments undertaking resettlement missions. Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required. Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters. Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. Assist in mitigating resettlement fraud by reporting suspected fraud. Recommend eligible cases for resettlement consideration. Provide counselling to PoC. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and resettlement anti-fraud workshop). Functional Skills PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures CO-Cross-cultural communication (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures Education Certifications International Law - Other, International Relations - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 month ago
0 years
0 Lacs
India
Remote
Job description We are hiring for MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India Note :- Excellent English Speaking Skill + Tamil Speaking Skill Is Mandatory For This Role. Job Description: This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Tamil Language and English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers' statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial. 1. Responsible for listening and precisely interpreting communication between two different language speaking persons (Example: English To Tamil / Tamil To English) 2. Adhering to standard operating procedures required for the process and organization Job Role:- Language Interpreter Domain - Customer Support & Operations Location:- Work From Home Salary:- 30k-40k Shifts:- First 3 months Night Shift (US &UK), After that rotational including day shift. Work days:- 5 days a week Week offs:- 2 Rotational week offs Desired candidate profile: Education: 12th, Diploma / Any Graduate Experience: Fresher / Experience Required Skill set: 1. Candidates should be highly proficient in Tamil Speaking & English Speaking 2. Command over Language with good understanding skills is required 3. Excellent Communication skills required 4. Candidate should be a good listener 5. Candidate should be energetic and should have positive approach towards issues handling 6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2 rotational days off) Interview rounds:- HR interview(Telephonic) AMCAT Test Language Proficiency Test(In English and 2nd Language ) Client Round (Final Virtual Interview)
Posted 1 month ago
3.0 years
2 - 6 Lacs
Bengaluru
On-site
About the team: The Technical Program Management team is responsible for planning, management and execution of several major technical programs per year for the Engineering organization across the entire portfolio of cloud data management products. This team owns and manages multiple concurrent, and often conflicting, priorities; achieving results through logic, communication, business judgment and personal relationships; and ultimately delivering products of the highest quality. About the role: Rubrik is currently seeking an experienced Technical Program Manager (TPM) to join our dynamic Engineering Program Management organization in Bangalore. This role will be based in Bangalore and will report directly to the Director of Technical Program Management. We are looking for a TPM who thrives in a fast-paced, dynamic environment and possesses strong technical acumen. Your ability to drive outcomes will be highly valued, encompassing the creation and maintenance of project momentum, decisive action, obstacle removal, risk management, minimizing delays, proactive communication, and timely delivery of features and products. What you'll Do As a TPM your ultimate goal will be to deliver products of the highest quality. Additionally, you will: Be responsible for planning, managing, and executing several major technical programs and initiatives each year for our Engineering Organization across our Product portfolio. Collaborate with Engineering and Product Leadership and functions such as Engineering, Product Management, Customer Support etc. to prioritize, plan, and deliver new features and products to the market. Lead cross-functional teams, ensuring alignment and effective program execution (conduct cross-functional stand-ups / scrum of scrums). This will involve feature prioritization, planning, milestone tracking, risk management, risk mitigation, metrics & status reporting, escalations (when needed), beta programs etc. Oversee the management of product releases, release metrics & release processes Create & optimize processes based on learnings to ensure predictable, consistent, and top-quality execution. Define metrics and success criteria for programs & monitor them through the Product Development Life Cycle. To succeed in this role, you must be adept at juggling multiple concurrent priorities, often with conflicting requirements. You will achieve results through logical thinking, effective communication, sound business judgment, and the ability to influence outcomes without direct authority. Experience and qualifications you'll need: The qualifications and skills required for the role include: A Bachelor's degree or higher in engineering or a related technical field. A minimum of 3 years and a maximum of 8 years, experience in engineering program or project management. Proven track record of leading and executing large projects or initiatives within a complex and fast-paced organizational environment. Strong knowledge of Agile product development and experience working closely with cross-functional teams to deliver features to the market on time and with high quality. Thorough understanding of Product Development Life cycle, software release cycles, processes, metrics & tools. Capable of managing feature delivery processes and driving process improvements, reviewing metrics to enhance efficiency & driving OKRs. Detail-oriented mindset with the ability to comprehend the broader context of complex problems. Proficient in problem-solving techniques to prioritize tasks and manage obstacles and risks. Excellent verbal and written communication skills. Preferred experience: Experience in release management, particularly in SaaS and On-Premises environments is advantageous Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Posted 1 month ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise At least 4+ years of experience in the role of Japanese language interpreter and translator. Fluency in both Japanese and English, with advanced proficiency in business and technical contexts. JLPT N1 or N2 certification, demonstrating professional-level Japanese language proficiency. Proven experience in providing real-time, consecutive interpretation during meetings, presentations, and negotiations with Japanese clients. Ability to handle complex, technical conversations and translate technical terminology in a clear and concise manner. Experienced in handling client communication and negotiations. Excellent in Japanese skills both translation and interpretation Proven hands-on experience in SCRUM or Project Management. Excellent problem-solving and analytical skills Customer support knowledge. Active listener with flexibility to modify approach and adapt to customer needs Ensure if required information is shared with team for adding/registering Account to IAM tool (UAT, etc..) Ensure customer environment is properly onboarded to the tool (UAT, etc..) with all required information inline with the policy (applicable for the respective account) Ensure correct server inventory is made available with IAM team Ensure mef3 files available with IAM team with accuracy and check the completeness. Ensure revalidations/reconciliation is triggered on time with completeness Ensure proper Shared ID Management process is being followed. Ensure Customer ID Management is shared on time with accuracy. Responding CAR questions in CAR tool Compliance Management by raising / tracking NCI's in open pages tool for any non-compliance arising. Preferred Technical And Professional Experience Automation experience, especially IaaS (infrastructure as a code) Vulnerability management Microsoft Active Directory and federation services Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise At least 4+ years of experience in the role of Japanese language interpreter and translator. Fluency in both Japanese and English, with advanced proficiency in business and technical contexts. JLPT N1 or N2 certification, demonstrating professional-level Japanese language proficiency. Proven experience in providing real-time, consecutive interpretation during meetings, presentations, and negotiations with Japanese clients. Ability to handle complex, technical conversations and translate technical terminology in a clear and concise manner. Experienced in handling client communication and negotiations. Excellent in Japanese skills both translation and interpretation Proven hands-on experience in SCRUM or Project Management. Excellent problem-solving and analytical skills Customer support knowledge. Active listener with flexibility to modify approach and adapt to customer needs Ensure if required information is shared with team for adding/registering Account to IAM tool (UAT, etc..) Ensure customer environment is properly onboarded to the tool (UAT, etc..) with all required information inline with the policy (applicable for the respective account) Ensure correct server inventory is made available with IAM team Ensure mef3 files available with IAM team with accuracy and check the completeness. Ensure revalidations/reconciliation is triggered on time with completeness Ensure proper Shared ID Management process is being followed. Ensure Customer ID Management is shared on time with accuracy. Responding CAR questions in CAR tool Compliance Management by raising / tracking NCI's in open pages tool for any non-compliance arising. Preferred Technical And Professional Experience Automation experience, especially IaaS (infrastructure as a code) Vulnerability management Microsoft Active Directory and federation services Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
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