Client Support Associate Etech Global Services

1.0 - 5.0 years

0 Lacs

gandhinagar, gujarat

On-site

As a Client Support Associate at Autotrader, your role involves being a great listener to troubleshoot and understand client issues. Your responsibilities include resolving issues upon initial contact, preventing future issues through client education, and overseeing problems to resolution, even when delegated to other teams. You will provide engaging telephone and email support to Consumer Clients, Sales, and internal team members, keeping them informed of issue statuses and actively working towards resolutions. Collaboration with the Sales team to address consumer issues is crucial for retention. Your Qualifications Should Include: - High secondary or 10+2 diploma with 3 years of related f...

Posted 1 month ago

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US Staffing Professionals TekWissen India

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a US Staffing Professional with 2-4 years of experience, your main responsibility will be handling the full Life Cycle of Recruiting for technical positions. This includes screening resumes, conducting interviews, addressing technical queries, closing candidates, and overseeing responsibilities until their joining process. You will engage with U.S. Citizens, Green Card Holders, and H1B candidates, specifically dealing with W2/C2C arrangements. - Utilize various recruiting techniques such as Head Hunting, Calling, Networking Sites, Referrals, and Internet-Based tools to identify suitable candidates. - Comprehend technical requirements accurately and promptly submit consultant profiles to m...

Posted 2 months ago

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Client Support Specialist Etech Global Services

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

As a Client Support Specialist at Etech, your role will involve listening attentively and effectively troubleshooting issues to ensure first call resolution. You will be responsible for educating clients, reviewing their accounts, and overseeing all issues until they are completely resolved, even if delegated to other teams. Your key responsibilities will include: - Providing engaging and timely telephone and email support to Consumer Clients, Sales, and internal team members - Acting as the primary point of contact for consumers and sales team members, keeping them updated on the status of open issues - Collaboratively communicating with the sales team to address consumer issues In addition...

Posted 3 months ago

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Client Support Specialist Etech Global Services

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

Join us as a Client Support Specialist at Etech! As a Client Support Specialist, your main responsibility will be to listen attentively and troubleshoot issues effectively. You will strive to resolve issues during the initial contact to ensure first call resolution, and also focus on preventing future problems by educating clients and reviewing their accounts. It will be essential for you to oversee all issues until they are completely resolved, even if they are delegated to other teams. You will be required to provide engaging and timely telephone and email support to Consumer Clients, Sales, and other internal team members. Acting as the primary point of contact for consumers and sales tea...

Posted 5 months ago

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