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2.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As a Diagnostic Engineer III in a fast-paced and demanding environment, you will be responsible for identifying and resolving complex telephony and technology issues. Your main duties will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution of customer issues, reporting findings, tracking progress, and documenting communications within the incident management system. You will manage your workload to meet defined Service Level Objectives and maintain high standards of conduct, ethics, judgment, independence, and discretion. Building positive relationships with internal and external customers is also a key aspect of this role. To be successful in this position, you must have at least 10 years of experience in performing break/fix, moves, adds, and changes for telephony equipment, along with 7 years of experience supporting Cisco solutions such as Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling, and Contact Center. Additionally, you should have experience in ICM and VXML Scripting, using automated ticketing systems, and supporting Cisco hardware and software. Strong computer skills, excellent knowledge of general business applications, and proficiency in English communication are essential requirements. You should also possess strong analytical, interpersonal, and relationship-building skills, familiarity with voice and data equipment and technologies, and be adept at using various systems and applications. Preferred qualifications for this role include industry certifications in telephony and associated technology solutions, particularly Cisco Certifications such as CCIE Collaboration or CCNP Collaboration. Working experience in the managed services industry, a Bachelor's degree in Computer Science, and an understanding of quality processes like ITIL would also be advantageous. Your ability to adapt to change quickly, multitask, and demonstrate a strong work ethic, personal drive, negotiation skills, and conflict resolution abilities will be key in excelling in this position.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Soft Skills Trainer at Global Talent Track, you will be responsible for delivering impactful training programs to individuals in various domains such as Electric Vehicle, Healthcare, Hospitality, and community settings. Your role will involve designing, planning, and implementing training curriculum focusing on behavioral skills, communication skills, and interview skills related to healthcare and community domains. You will need to demonstrate proficiency in Microsoft Office applications (MS-Word, MS-Excel, MS-PowerPoint) and internet usage. Additionally, you should have a minimum of 2 years of experience in training delivery, with at least 1 year of domain-specific experience. Strong verbal and written communication skills in English and local languages will be advantageous. Your key responsibilities will include developing customized training content, coordinating with teams to ensure smooth training delivery, and managing data to generate monthly reports on training outcomes. You should possess excellent facilitation and collaborative skills, along with certifications in the behavioral skills domain. The ideal candidate will be able to utilize modern training techniques, engage with key stakeholders effectively, and build a network of trainers at the state level. You will play a crucial role in enhancing the capacity building activities of individuals and teams, contributing to the overall success of the organization. If you are a graduate with a passion for delivering high-impact training programs and possess the required qualifications and experience, we encourage you to share your CV with us at aakanshab@gttfoundation.org or contact us at 7387338841. Join us in our mission to transform individuals and teams through engaging learning experiences and unlock their true potential.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
As a Technical Support Engineer at unifyCX, you will play a crucial role in troubleshooting and resolving all technical issues related to our software and the range of products and services we offer. You will interact with clients through various channels such as live chat, web-based systems, online forums, and telephone to address their concerns and gather feedback. Your responsibilities will also include testing and analyzing products and services, identifying bugs or issues, and contributing to their resolution. Additionally, you will be involved in recording, tracking, and reporting problem activity, as well as developing strategies to enhance efficiency, profitability, and service quality. At unifyCX, we value innovation and leverage advanced AI technologies to enhance the customer experience and drive operational efficiency. As part of our team, you will review existing product documentation, publish documentation in internal knowledge bases, and adhere to our organization's information security policies and guidelines. We are committed to diversity and welcome individuals who are customer-focused, adaptable, and possess strong communication and problem-solving skills. To succeed in this role, you should have 0-1 years of experience in customer service or a similar capacity, with a preference for IT platforms. A graduate from any stream, including Engineering or BSc in IT or Computers, would be an ideal fit for this position. You must be detail-oriented, proactive, and willing to work in rotational shifts. A strong working knowledge of computers and the internet, coupled with the ability to quickly solve complex problems and adapt to new technologies, is essential. By joining unifyCX as a Technical Support Engineer, you will have the opportunity to make a real impact by assisting customers in resolving their technical issues. You will work in an innovative environment with cutting-edge technology and be part of a supportive team that values your contributions and fosters your professional growth. If you are passionate about technology and enjoy helping others, we invite you to be a part of our team and contribute to our mission of delivering exceptional customer service and driving operational excellence.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
The job is located in Vasai and requires at least 1+ year of experience in soft skills training with a salary of up to 35k gross on a 1-year contractual basis. A strong requirement is having good English communication skills. If interested, you can share your CV at pratiks@gttfoundation.org. You will be responsible for delivering soft skills Training Program and should possess proficiency in Microsoft Office (MS-Word, MS-Excel, MS-PowerPoint) and internet usage. The role involves providing soft skills training to students in the Healthcare domain (paramedical, ANM, DMLT, etc.) and community domain trainings in sectors like retail, ITES/BPO, Hospitality, etc. at Pune location. Designing, planning, and implementing effective training curriculum on behavioral skills, communication skills, and interview skills related to healthcare & community-based domains is also part of the responsibilities. Creating customized training content and assessment tools, along with having knowledge of modern training techniques, is required. Coordinating with teams, managing trainers, delivering content, and engaging in capacity building activities are all essential duties. Additionally, managing data and preparing monthly reports for all trainings (both qualitative & quantitative) is part of the role. The desired candidate should have a minimum of 1 year of training delivery experience in Soft Skills and at least 1 year of domain experience. Excellent communication skills in English, Hindi, Marathi, and other languages are a bonus. Facilitation, collaborative skills, utilization of learning methodologies and tools, strong people skills, and certifications in the behavioral skills domain are also desired qualities for this position.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
The role you are applying for requires subject matter expertise in the Insurance domain, along with expertise in developing and implementing digital solutions, specifically focusing on Data and AI within the context of Digital Operations. As a key member of the team, you will be responsible for leading teams, collaborating with leadership, conducting diagnostic analyses, and aligning capability development plans to meet business requirements and exceed client expectations. Your role will also involve providing domain-related trainings, leading research to identify and develop new capabilities, and responding to RFPs/RFIs by showcasing domain capabilities both internally and externally. Your essential functions will include leading initiatives to enhance domain and Data and AI capabilities within Insurance functions, engaging with leadership to define capability development requirements, managing change programs to institutionalize domain capabilities, identifying and deploying necessary tools and resources, planning and implementing capability development curriculum, curating learning resources, driving thought leadership through research and industry interactions, and developing customized training programs to bridge knowledge gaps and provide a competitive edge to the organization. You will be responsible for designing and developing training content, ensuring the quality and relevance of training materials, certifying trainers, managing training programs end-to-end, delivering domain trainings across verticals, and representing domain capabilities to internal and external stakeholders. Additionally, you will interact with various internal teams such as employees, managers, CD Team, supervisors, BHR teams, and Digital Operations delivery leaders, as well as external stakeholders including clients, institute partners, vendors, and prospective partners. To excel in this role, you are expected to possess technical skills such as proficiency in MS Office applications, internet usage, and knowledge of Learning Management Systems (LMS) and Learning Experience Platforms (LXP). You should also have process-specific skills like training/presentation abilities, deep domain understanding, content designing and development expertise, and excellent domain knowledge. Soft skills such as communication, research, flexibility, urgency, and customer service focus are highly desirable, along with the ability to multitask, problem-solve logically, collaborate effectively, and deliver presentations. Education requirements for this role include a graduate degree in any field, along with domain-related training background and relevant certifications in the Insurance domain. A minimum of 10 years of work experience in conducting training and developing training curriculum within the concerned domain vertical is essential, with a background in leading learning initiatives for domain capabilities and experience in digital implementation being advantageous. Your knowledge and understanding of vertical-specific roles, functions, and work items in Insurance will also be beneficial for this role.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for promoting and selling domestic and international tour packages to customers. Understanding customer requirements and providing suitable travel solutions will be a key aspect of your role. You will need to follow up on leads generated from marketing campaigns and online inquiries. Building and maintaining relationships with both new and existing clients to ensure repeat business will be crucial. Meeting monthly sales targets and contributing to team goals is also part of your responsibilities. Additionally, you will assist in creating travel itineraries and cost estimates for clients, handle inquiries through phone, email, and in-person meetings, and stay updated on travel trends, destinations, and company offerings. To qualify for this position, you should have a Bachelor's degree (any stream) with an MBA in Tourism & Travel Management considered a plus. Freshers are welcome, and previous internship or sales experience in the Tourism Industry is advantageous. Strong verbal and written communication skills, good interpersonal and negotiation abilities, willingness to learn and thrive in a dynamic environment, and a passion for travel and tourism are essential. Basic knowledge of MS Office and internet usage is required. This is a full-time position that requires in-person work at the specified location.,
Posted 3 weeks ago
0.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a member of our team, you will be responsible for providing technical support to international clients through chat process. Your primary duties will involve handling customer queries related to software products and services, offering solutions, and upselling relevant products/services when necessary. It will be crucial for you to maintain accurate records of client interactions using CRM software and collaborate effectively with internal teams for issue resolution. To excel in this role, we are looking for candidates who are either fresher or have experience in Customer Support or a similar industry. Strong communication skills in English, both written and spoken, are essential. You should be prepared to work on rotational shifts, including night shifts, and should have a basic knowledge of computer applications and internet usage. The ideal candidate will be a quick learner, detail-oriented, and possess excellent problem-solving skills. If you are someone who enjoys interacting with customers, troubleshooting technical issues, and working in a dynamic environment, we encourage you to apply. Please note that we prefer immediate joiners and offer both-way cab facilities for your convenience.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
The Administrative Officer/Academic Programme Officer position at Amity University Uttar Pradesh, Noida requires candidates with Any Graduates/Postgraduates qualifications from a premium institute. The ideal candidate should have at least 5 years of experience in office/data management. Proficiency in Microsoft Office and computer applications is preferred. The role involves managing administrative tasks with precision, hence excellent interpersonal and communication skills are essential. Candidates should be proficient in English with expertise in shorthand, typing, computer operations, email, and internet usage. Preference will be given to candidates with a law degree or legal education background. The position is based in Noida and candidates from Delhi NCR are preferred. The remuneration offered will be competitive for the right candidates. Interested applicants are encouraged to submit their CVs within 5 days for consideration.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You will be responsible for managing leads, sales, and business development activities for the designated region. Your role will involve ensuring service delivery to clients for their retention and obtaining references. Achieving targets in the specified areas will be a key focus of your responsibilities. Additionally, you will be expected to develop and maintain databases, provide regular reports, and conduct follow-ups. It is essential to have proficiency in MS Office applications and Internet usage. Strong networking skills with corporate clients will also be beneficial for this role. Your objective will be to maximize sales, profitability, and growth within the assigned territory by effectively promoting the company's products and services. You will need to keep track of competition performance, sales data, and marketing strategies to stay informed and competitive. Building and maintaining an accurate database of current and potential clients will be crucial for successful business development.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Centre Coordinator cum Facilitator at ETASHA Society's Project AtmaNirbhar in Greater NOIDA and Gurugram, your primary responsibility will be to manage the operations of the training centre and deliver employability and life skills training to underprivileged youth. You will play a crucial role in mentoring them towards employment and success. You will be responsible for managing the overall functioning of the centre, ensuring smooth day-to-day operations. This includes coordinating mobilization efforts with the outreach team for timely batch formation, maintaining records related to admissions, fees, attendance, and placements, and ensuring the achievement of targets related to enrolment, training completion, and job placements. Additionally, you will coordinate with the placement team to support trainees in securing suitable employment and maintain infrastructure, discipline, and a conducive learning environment at the centre. In terms of training and facilitation, you will be required to deliver modules covering spoken English, interpersonal skills, computer and internet usage, customer service & sales, understanding the world of work, and interview skills. You will need to understand the backgrounds of the target communities and trainees through regular interactions, prepare trainees for interviews, identify suitable job opportunities, interact with recruiters for feedback, and mentor trainees through their learning process for success in the organized sector. Reporting on class progress and trainees" development will also be part of your responsibilities, along with creating engaging lesson plans according to the prescribed framework. To qualify for this role, you should be a Graduate/Postgraduate in any discipline, with 2-4 years of experience in training, facilitation, education, or skill development. Strong communication, interpersonal, and organizational skills are essential, along with the ability to manage teams and multitask in a fast-paced environment. A passion for youth development and social impact is highly desirable. If you are interested in this opportunity, please visit our website www.etashasociety.org and our social media sites to learn more about us. To apply, kindly email your up-to-date resume to hr@etashasociety.org with full details of your email id, current address, current salary, 3 references, and your timeframe of joining if selected. Please mention "Centre Coordinator cum Facilitator" in the subject of the email.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
faridabad, haryana
On-site
As a Computer Operator at our manufacturing unit located in DLF Industrial Area, Faridabad, your primary responsibility will be to operate computer systems and ensure smooth data entry operations. You will be required to input, verify, and manage data using MS Excel or company software. Additionally, you will be responsible for preparing and managing reports, documents, and records, as well as handling email correspondence and printing/scanning tasks. Data confidentiality maintenance and regular backups will also be part of your daily tasks. Collaboration with internal departments for seamless daily operations and reporting system performance issues to the IT team will be crucial. The ideal candidate for this role should possess proficiency in MS Office tools, especially Excel and Word, along with basic knowledge of email handling and internet usage. Fast and accurate typing skills are essential, along with good communication and coordination abilities to handle routine administrative tasks effectively. This is a full-time job opportunity, and candidates with 1-3 years of experience are preferred; however, freshers with strong skills are also encouraged to apply. The salary offered will be as per industry standards. The work schedule is set for day shifts, and proficiency in English is preferred for this role. As an integral part of our team, you will be expected to contribute towards maintaining operational efficiency and data accuracy at our manufacturing unit.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be responsible for engaging with the influencer segment including Architects, PMCs, and Contractors to promote the company's services and raise awareness. This will involve conducting thorough research on potential clients before meetings, responding to client inquiries, offering complimentary consultations to build relationships, following up with clients regularly, and providing on-site consultancy when necessary. Additionally, you will be expected to negotiate deals and close sales successfully. To excel in this role, you must possess excellent verbal and written communication skills in English, Malayalam, and Hindi. A graduate with a pleasant demeanor, you should excel in building rapport both in person and over the phone. Proficiency in Microsoft Word, Excel, and PowerPoint is essential, along with a knack for using the internet for research purposes. Your ability to adapt quickly, negotiate effectively, listen actively, and ask pertinent questions will be crucial for success in this position. The ideal candidate will have a minimum of 2-3 years of experience in institutional marketing or the construction industry, with a preference for those familiar with waterproofing, sports, and flooring sectors. Ownership of a two-wheeler is mandatory for this role. This full-time position as a Junior Consultant in Coimbatore will report to the Lead Consultant and offers attractive performance-based incentives. If you are dynamic, eager to learn, and possess the necessary skills, we encourage you to apply for this rewarding opportunity.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As an IT Trainer in this role, you will be responsible for delivering basic computer skills training to students, emphasizing on MS Office, Internet usage, and Typing. Your primary objective will be to provide trainees with fundamental digital literacy skills to enhance their employability in clerical, data entry, and office assistant positions. This is a full-time position with a day shift schedule, where fluency in English, Hindi, and Marathi languages is preferred. The work location will be in person, ensuring a hands-on and interactive training environment for the students.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an IT Trainer at our organization, you will be responsible for conducting IT classes following the prescribed curriculum. You will deliver both theoretical knowledge and practical sessions to educate students on fundamental concepts such as computer basics, operating systems, MS Office applications (Word, Excel, PowerPoint), and internet usage. Additionally, you will provide digital literacy training to help individuals leverage IT skills for professional and personal growth. Your role will involve preparing lesson plans, training materials, and assessments. Ensuring all students have access to necessary resources and tools for effective learning is crucial. You will monitor and assess the progress of trainees through various assignments, tests, and practical projects, offering constructive feedback to facilitate their improvement. Maintaining detailed records of attendance, assessments, and certifications will be part of your routine tasks. Moreover, you will integrate soft skills training into the IT curriculum, emphasizing the significance of IT skills in daily life and professional environments. You will assist students in developing communication and problem-solving abilities alongside their technical knowledge. Addressing doubts and queries related to IT training and fostering a positive learning approach among trainees will be essential for success in this role. In addition, you will be required to submit regular progress reports, maintain training documentation, and provide feedback on the effectiveness of the courses. Your insights will help in suggesting improvements to the curriculum for better learning outcomes. This is a full-time position with a day shift, fixed shift, and morning shift schedule. The ability to commute or relocate to Samalkha, Haryana is preferred for this role. A diploma in a relevant field is preferred for education requirements, along with at least 1 year of teaching experience and 1 year of overall work experience. Proficiency in English is preferred, and the work location is in person at Samalkha, Haryana. If you have experience in skilling projects and are passionate about empowering individuals through IT training, we encourage you to apply for this rewarding opportunity.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
chandigarh
On-site
As an Inside Sales Executive, your primary responsibility will be to generate appointments and new business opportunities. This includes qualifying prospects, decision-makers, and processes, as well as setting up sales calls and meetings. You will be reaching out to potential clients in mid-market to enterprise company segments across North America and Europe, using proven sales methods to generate qualified leads for leading IT software, products, and consulting services. It is essential to engage fluently with both business and technical executives and senior managers. In addition to lead generation, you will be managing client programs and campaigns with the aim of meeting or exceeding targets. Recording all sales activity in CRM is crucial for tracking progress and ensuring effective follow-up. Your insights and recommendations on company marketing efforts based on direct experiences will be highly valued. To excel in this role, you must possess excellent communication, analytical, organizational, and interpersonal skills. Prioritization and effective time management are key competencies required for success. Logical reasoning and an analytical mindset will aid you in navigating complex sales processes. Proficiency in utilizing Internet resources and various PC applications such as MS Word, Excel, Outlook, and CRM software like salesforce.com and Dynamics CRM is essential for seamless workflow and data management. Continuous learning and participation in training sessions are encouraged to enhance your skills and achieve objectives effectively.,
Posted 1 month ago
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