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2 - 5 years

3 - 6 Lacs

Kolkata

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Maulana Abul Kalam Azad University of Technology, West Bengal looking forVisiting faculty-Internet Technology The Visiting faculty-Internet Technology is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives. Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards. Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness.

Posted 3 months ago

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7 - 12 years

7 - 13 Lacs

Gurgaon

Work from Office

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Role & responsibilities Responsible for Field engineer productivity monitoring and focus on increasing the Productivity Responsible for analysis on Varied assurance KPIs (SR, SLA, Repeat, Field productivity) and drive for KPI improvement Responsible to database management, MAPA corrections. Responsible for publish daily dashboard (SR, SLA, KPI, Other activity) and Monthly KPI report. Responsible for weekly interlock with CFTs Drive quality preventive maintenance at the locations (BTS & CPE end) Drive NOC team for AT, PM and periodic interlock with GSMC NOC team for KPI improvement and SR reduction To ensure tools & testers are up to date & available to the circles To ensure Safety compliance & mental wellness To track bottom performers in the team every month Align training & Coaching sessions with B2B head and Lead Assurance Responsible for field KPI Correction (RSSI,CRC,Spped & Duplex,Interference) Responsible for NMS visibility of all deployed devices in field Strong Cordination with various stakeholders-OEM,SAM ,NOC,Mobility,MW,TOCO Team Responsible to cordinate with TOCO partner to reduce TOCO related issues Responsible for new product POCs for SR reduction & SLA improvement Preferred candidate profile Mandatory: Hands-on experience in operation and management of UBR/IWAN technology. Operation support experience on Radwin, Cambium, HFCL, MAKSAT UBR & Switches. Knowledge of MPLS and internet technology. As an Individual contributor, accountable for respective deliverables area. Ensure full awareness of the need of customer information To share technical knowledge with in the team and participate in cross skilling activities. Excellent problem solving skills

Posted 3 months ago

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