14 Internet Services Jobs

Hi Folks, Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team. Role : Technical Support Associates. Experience : 2years+ Proficiency B2 Spoken/Written ( Workday Test ) Education Graduate in any stream or Eng. Pref. Location Gurugram Flexible in 24*7 environment. Job Description 2+ Years experience in Troubleshooting or Repairing with Deep knowledge in at least three of the following areas: Connectivity (Ethernet, WiFi, WDM, IPv4 and IPv6) Switching (MPLS, QinQ) Routing (BGP, OSPF, IS-IS) Network security and Anti-DDoS measures Internet services (DNS, DHCP, NTP, UPnP, NAT etc.) Kn...

Role Overview: You will be joining Checkmarx as a technical support engineer in the First Line Support team. Your primary responsibility will be to assist customers with their challenging and intricate cases by providing prompt and effective solutions. Your role will involve analyzing customer issues, reproducing problems in a lab environment, utilizing various resources to resolve cases, and ensuring essential information is gathered for further handling by skill-based teams. Additionally, you will contribute to knowledge sharing activities and strive to exceed customer expectations to maintain high satisfaction ratings. Key Responsibilities: - Provide initial response to customer queries t...

Job Overview We are seeking a skilled Technical Support Executive to join our backend operations team. This role involves providing technical support for internet services and coordinating with Tier 1 engineers and field engineers to ensure seamless service delivery and issue resolution. Key Responsibilities Provide backend technical support for internet services and related infrastructure Coordinate with Tier 1 engineers and field engineers to troubleshoot and resolve technical issues Monitor, analyze, and escalate service-related incidents as per defined protocols Maintain accurate documentation of technical issues, solutions, and customer interactions Perform root cause analysis for recur...

Duties and Responsibilities - Act as Second Level escalation point and handle faults related to Global IP Network. Support, proactively manage and monitor IP services such as IP Transit, Peering, VPN etc from Network Operational Centre Perform analysis and diagnosis on complex networking problems, identify issues and resolve faults. Liaise and task Field Engineers to manage and clear both network and customer faults. Liaise with Upstream Service providers, Peers and Internet Exchanges to ensure efficient operation of IP network. Communicate with other Network Operation Center's and escalate where necessary both internally and externally in order to meet SLAs Activation of new services onto t...

As a Customer Service Representative at our company, your role will involve acting as a liaison between customers and the company. You will be responsible for assisting with complaints, orders, errors, account questions, billing, cancellations, and other queries. Your key responsibilities will include: - Resolving customer complaints via Ticket System Software, phone, and email - Reaching out to customers using Customer Support Software and verifying account information - Greeting customers warmly and ascertaining their problems - Cancelling or upgrading accounts - Assisting with placement of orders, refunds, or exchanges - Providing advice on company information - Placing or cancelling orde...

As an Ericcsson Order Care App Developer at Epergne Solutions, you will be responsible for the following: - Hands-on expertise with Ericsson Order Care Application and Business Processes - Experience developing in an IDE, specifically Order Care's Velocity Studio - Preferred to have experience in the Telecommunication Industry or a general knowledge of Internet Services/Network Products provided by Charter - Proficient in using GIT for committing/pushing/pulling code bases - Skilled in developing with Javascript - Utilizing Oracle for SQL statements, understanding relational tables, etc. - Experience in Web Service integration and configuring Interfaces for REST with JSON, or SOAP with XML o...

Role: Field Support Engineer assigned to do all relevant tasks on field Location : Bengaluru/Chennai/Hyderabad/Trivandrum Key Responsibilities: I&FR Feasibility, Service Delivery & Assurance - first time right & within SLA Timely Material recovery & deposit in Store. Basic office expenses/petty cash management Inventory/Spares Management Proper handling & upkeep/safety of tools & equipments Able to work on Fiber as well as UBR radios Efficient in proper computer handling & demonstrate internet services Managing utility of sites Take ownership for all sites to ensure sufficient power backup, check UPS and battery every week Ensure sufficient fuel in DG at all times & reach on site timely to a...

Company Description Skylink Fibernet is a leading internet service provider in Coimbatore, Tirupur, and Erode, offering high-speed broadband and IPTV solutions for individuals and enterprises. Founded by K. Senthil Kumar in 2014, Skylink has grown into a trusted name, delivering speed, stability, and seamless service through its advanced fiber-optic network. With ultra-fast 1 Gbps speeds, unlimited data plans, and cutting-edge infrastructure, we ensure a seamless and reliable online experience. Trusted by over 100,000 satisfied customers and 4,500 businesses, Skylink Fibernet continues to redefine connectivity and uninterrupted entertainment. Role Description This is a full-time on-site role...

As a Customer Service Executive for our US-based Internet Service Provider (ISP) process, you will be responsible for addressing technical queries related to internet connectivity, modem/router setup, speed issues, and service disruptions. Your main responsibilities will include: - Answering inbound customer calls and providing assistance with internet-related issues - Troubleshooting technical problems such as modem/router configuration, speed issues, and DNS errors - Guiding customers through technical steps in a clear and simple manner - Logging and escalating issues to higher technical teams when necessary To excel in this role, you should have a good grasp of internet basics, IP address...

Role Overview: You will be responsible for carrying out on-site installations of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment. Your role will involve diagnosing and resolving technical faults in broadband, leased line, or fiber connectivity at customer premises, as well as performing fiber splicing, signal testing, and basic network configuration for enterprise and home users. Additionally, you will coordinate with the backend NOC (Network Operations Center) to resolve escalated field issues, document service calls, installations, fault resolutions, and customer sign-offs daily, and conduct preventive maintenance checks and audits of field assets and...

You will be responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, account questions, billing, cancellations, and other queries. You will resolve customer complaints via Ticket System Software, phone, and email, reach out to customers to verify account information, greet customers warmly, and assist with placement of orders, refunds, or exchanges. Additionally, you will advise on company information, handle product recalls, inform customers of deals and promotions, and compile reports on overall customer satisfaction. You will also be responsible for handling changes in policies or renewals. You should possess a Bachelor's degree/Dip...

Job Title Broadband Field Sales Executive Key Responsibilities - Sales: Sell broadband services to residential and commercial customers, meeting sales targets and revenue goals. - Customer Acquisition: Identify and acquire new customers through door-to-door sales, telemarketing, or other channels. - Product Knowledge: Understand and communicate the features and benefits of broadband services to customers. - Relationship Building: Build relationships with customers, understand their needs, and provide solutions. - Sales Reporting: Maintain accurate records of sales activities, customer interactions, and sales performance. Requirements - Sales Experience: Prior experience in sales, preferably ...

Roles & Responsibilities: Acquire new residential and commercial customers for broadband and digital services. Conduct field visits, door-to-door campaigns, and localized promotional activities to generate quality leads. Achieve and exceed assigned monthly, quarterly, and annual sales targets . Build and maintain long-term relationships with existing customers to ensure customer satisfaction and upsell opportunities. Understand specific customer requirements and offer customized product and service solutions . Maintain accurate and up-to-date sales records , including lead status, interactions, and follow-ups. Stay informed on market trends and competitor activities to adjust strategies acco...

Are you looking for an opportunity to work with a Global Leader in E-commerce Do you have a passion for developing highly scalable platforms and applications that cater to millions of users daily If the answer is yes, then this could be the perfect opportunity for you. Rakuten, the largest E-commerce company in Japan and a prominent player in the global E-commerce and Internet Services sector, is seeking individuals who are eager to be part of a dynamic team. Forbes has recognized Rakuten as one of the top 20 most innovative companies worldwide, showcasing its commitment to innovation and excellence. Join us at Rakuten and be a part of a company that values innovation, creativity, and contin...