Customer Service Executive US based Brighthead IT PVT. LTD.

0.0 - 3.0 years

0 Lacs

punjab

On-site

As a Customer Service Executive for our US-based Internet Service Provider (ISP) process, you will be responsible for addressing technical queries related to internet connectivity, modem/router setup, speed issues, and service disruptions. Your main responsibilities will include: - Answering inbound customer calls and providing assistance with internet-related issues - Troubleshooting technical problems such as modem/router configuration, speed issues, and DNS errors - Guiding customers through technical steps in a clear and simple manner - Logging and escalating issues to higher technical teams when necessary To excel in this role, you should have a good grasp of internet basics, IP address...

Posted 5 days ago

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Field Network Engineer Skylink Fibernet

3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

Role Overview: You will be responsible for carrying out on-site installations of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment. Your role will involve diagnosing and resolving technical faults in broadband, leased line, or fiber connectivity at customer premises, as well as performing fiber splicing, signal testing, and basic network configuration for enterprise and home users. Additionally, you will coordinate with the backend NOC (Network Operations Center) to resolve escalated field issues, document service calls, installations, fault resolutions, and customer sign-offs daily, and conduct preventive maintenance checks and audits of field assets and...

Posted 2 weeks ago

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Technical Support Assistant ITSILVER Innovation & Infotainment

0.0 - 4.0 years

0 - 0 Lacs

maharashtra

On-site

You will be responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, account questions, billing, cancellations, and other queries. You will resolve customer complaints via Ticket System Software, phone, and email, reach out to customers to verify account information, greet customers warmly, and assist with placement of orders, refunds, or exchanges. Additionally, you will advise on company information, handle product recalls, inform customers of deals and promotions, and compile reports on overall customer satisfaction. You will also be responsible for handling changes in policies or renewals. You should possess a Bachelor's degree/Dip...

Posted 1 month ago

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Field Sales Executive RECRUITMENT HUB

1.0 - 6.0 years

0 - 0 Lacs

delhi

On-site

Job Title Broadband Field Sales Executive Key Responsibilities - Sales: Sell broadband services to residential and commercial customers, meeting sales targets and revenue goals. - Customer Acquisition: Identify and acquire new customers through door-to-door sales, telemarketing, or other channels. - Product Knowledge: Understand and communicate the features and benefits of broadband services to customers. - Relationship Building: Build relationships with customers, understand their needs, and provide solutions. - Sales Reporting: Maintain accurate records of sales activities, customer interactions, and sales performance. Requirements - Sales Experience: Prior experience in sales, preferably ...

Posted 1 month ago

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Community Field Sales Executive Rekrut India

1.0 - 6.0 years

1 - 6 Lacs

Bengaluru, Karnataka, India

On-site

Roles & Responsibilities: Acquire new residential and commercial customers for broadband and digital services. Conduct field visits, door-to-door campaigns, and localized promotional activities to generate quality leads. Achieve and exceed assigned monthly, quarterly, and annual sales targets . Build and maintain long-term relationships with existing customers to ensure customer satisfaction and upsell opportunities. Understand specific customer requirements and offer customized product and service solutions . Maintain accurate and up-to-date sales records , including lead status, interactions, and follow-ups. Stay informed on market trends and competitor activities to adjust strategies acco...

Posted 1 month ago

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Fullstack Developer with AI/ML and GenAI Rakuten

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Are you looking for an opportunity to work with a Global Leader in E-commerce Do you have a passion for developing highly scalable platforms and applications that cater to millions of users daily If the answer is yes, then this could be the perfect opportunity for you. Rakuten, the largest E-commerce company in Japan and a prominent player in the global E-commerce and Internet Services sector, is seeking individuals who are eager to be part of a dynamic team. Forbes has recognized Rakuten as one of the top 20 most innovative companies worldwide, showcasing its commitment to innovation and excellence. Join us at Rakuten and be a part of a company that values innovation, creativity, and contin...

Posted 1 month ago

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