38 Internet Security Jobs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role The Sr Cybersecurity Engineer II role will be responsible for the automation of delivery of network security in the public cloud initiatives globally within American Express. This will be an integral role for the network security engineering and delivery for public cloud including automation, scalability. Job Responsibility Engage with multiple cloud and networking stakeholders, understand the requirements for complex enterprise cloud environment Provide cloud and network security expertise and guidance to the cloud programs including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Cloud Application Architecture subprograms. Collaborate with enterprise architects and SMEs to deliver complete security architecture solutions Lead Cloud network security initiatives with designs, patterns and develop/deliver scalable and security terraform modules Look for opportunities to automate the network security configurations and implementations Monitor and optimize the patterns and modules Guide the team on the tasks Triage management of the tasks Minimum Qualifications 12+ years of overall experience in datacentre, cloud and network 5+ years of hands-on experience in AWS and GCP cloud. 3+ years of experience in Containers, Kubernetes and micro services 3+ years of experience in Terraform 3+ years of experience in advance networking in public cloud Understanding of classical or cloud-native design patterns is required. Knowledge of security configuration management, container security, endpoint security and secrets management as they are applied to cloud applications. Knowledge of network architecture, proxy infrastructure, and programs to support network access and enablement. Experience with multiple Information Security domains, such as Infrastructure Vulnerability, Data Loss Prevention, End User Security, Network Security, Internet Security, Identity & Access Management, etc. Preferred Qualifications Bachelor s Degree in computer science, computer engineering, or related field; or equivalent experience is preferred. Terraform certification preferred Cloud Engineering or Security Certification preferred AWS Certified Solutions Architect (professional), AWS Certified Advanced Networking Speciality, AWS We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

In this role, enhance, innovate, and manage Threat Engineering within Global Security Operations. Ideal candidates bring experience developing or leading threat detection, automation, and orchestration in large-scale organizations, preferably globally. As a Security Engineer Senior II Lead, you will be responsible for: Defining and implementing a strategy to enhance threat analysis, automation, orchestration within Global Security Operations. Overseeing the design, implementation, and tuning of detection mechanisms for emerging threats while ensuring alignment. Monitoring system security operations, ensuring compliance with KPIs, and developing automated response workflows. Optimizing playbooks for incident response, ensuring automation aligns with processes, compliance, and continuous monitoring. Researching industry trends, identifying security threats, analyzing tools, and recommending services or products collaboratively. Do what you love To be successful in this role you will: Possess extensive 8 years of cybersecurity expertise and leadership experience managing teams for a significant duration. Demonstrate expertise in SIEM platforms (Splunk, ELK, Sentinel) and SOAR solutions (Cortex XSOAR, Splunk SOAR). Create detection rules, automate playbooks, lead teams, manage priorities, deliver outcomes, communicate effectively. Develop scripts and automation using Python, PowerShell, REST APIs; apply AI, machine learning, UEBA detection. Demonstrate expertise in SIEM/SOAR platforms (e.g., Splunk Enterprise Security, Microsoft Sentinel, Cortex XSOAR). Hold CISSP or CISM credential.

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We're looking for an experienced Senior Staff Software Engineer to join our End point protection team. Reporting to the Engineering Manager; QA, you'll be responsible for: Contributing for developing automated function test cases , building test infrastructure for the product needs and mentoring the juniors Developing and maintaining the automation framework. Use in-house and modern tools to enable automation of network security products, scheduling of runs, etc Implementing continuous integration and continuous deployment (CI/CD) pipelines to ensure smooth and efficient automation runs What We're Looking for (Minimum Qualifications) 10+ years of deep and relevant experience in automated testing, including design and development of test automation frameworks Strong coding experience in Python Proficiency in automation tools/platforms like Pytest, Selenium or equivalent for UI, API and CLI based automation Expertise in networking protocols, connectivity testing, and internet security concepts (SSL, TLS, VPN, Zero Trust) Solid understanding of Continuous Integration and Continuous Deployment (CI/CD) tools like Jenkins, GitLab CI, BitBucket etc Extensive experience with API testing using tools such as Postman, REST-Assured, or equivalent What Will Make You Stand Out (Preferred Qualifications) Familiarity with cloud-based deployment architectures (AWS, GCP, Azure) and containerization (Docker, Kubernetes) Proven track record of working in Agile methodologies, delivering complex projects with high-quality outputs Excellent debugging, verification, and analytical skills to identify issues and root causes #LI-GL2 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Acquire and learn practical cybersecurity knowledge and working experience in the Blue Team. Blue Team analysts do not only detect and react to attacks but also strive to continuously improve the Cybersecurity posture. In our holistic view of Cybersecurity Operations, the Blue Team does not only detect and react to attacks but also strives to continuously improve the Cybersecurity posture and maturity of our organization. Blue Teamers are natural problem solvers and are personally satisfied with every step towards improvement. Work supporting in different technical assessments and cybersecurity operations. You will help with continuously improving the defensive security measures of the organization cybersecurity maturity levels. Address findings from pentests and Internet scans and turn those into actionable measures and secure configurations. Support on the remediation of audit, pentest, or red team findings developing a close collaboration with the respective teams and ensuring that the security solutions are sustainable and scalable. Learn and acquire respective theory and know-how, techniques, methods, tools, and processes in the Internet security area. We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. To find out more about Healthineers specific businesses, please visit our company page here. As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.,

Full-time Sys Admin role in a Vizag-based Pharma company. 3–5 yrs exp in Windows Server mgmt, AD deployment, internet security, Synology storage, endpoint protection, and basic networking. Job timing: 9 AM–6 PM

Required Skills Technology | Data Center Administration | Networking Technology | Network Support | L3 Support Process | Statistical Techniques | Artificial Neural Network Process | Statistical Techniques | Artificial Neural Network Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Networking Knowledge, Concepts | Network Security Technology | Networking Knowledge, Concepts | Network Services Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Database Administration, General | Database Monitoring and Performance Tuning | Session Details Details: Should be able to implement equipment installation plans based on the Network Administrators specifications, maintain each component of the network and troubleshoot issues. The professional will be responsible for monitoring the network firewall, assessing the functionality of the network routers, ensuring that all the Internet security software is updated regularly, developing and implementing email policies in accordance with the IT Manager and maintaining the organizational phone system. 1. Hands-on experience in deployment and monitoring the NMS tool. 2. Knowledge of Network Management, NMS software applications and NMS applications platforms. 3. Define monitoring parameters, reports and the scope for the delivery team. 4. Analyze, use and configure network management applications for medium to critical complex networks. 5. Manage workload and other assignments efficiently while being able to resolve time-critical situations reliably and professionally. 6. Provide systems product training, mentor the others and assist in problem resolution where required. 7. Accurately and completely document problems and solutions on the case notes and bug reports. 8. Perform lab testing for advance configuration and troubleshooting on the NMS tools. 9. Strong analytical reasoning and problem solving skills. 10. An ability to learn new technologies quickly. 11. Good time management skills. 12. An ability to follow processes. 13. Strong documentation skills. 14. Good communication skills - written and verbal.

Required Skills Technology | Data Center Administration | Networking Technology | Networking Knowledge, Concepts | Network Security Technology | Network Support | L2 Support Technology | Networking Context | Small Office Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Networking Certifications | CCNP | CCNP Routing and Switching Should be able implement equipment installation plans based on the Network Administrators specifications, maintain each component of the network and troubleshoot issues. The professional will be responsible for monitoring the network firewall, assessing the functionality of the network routers, ensuring all Internet security software is updated regularly, developing and implementing email policies in accordance with the IT Manager and maintaining the organizational phone system. 1. Hands-on experience in deployementand monitoring of NMS tool. 2. Knowledge of Network Management, NMS software applications and NMS applications platforms. 3. Define monitoring parameters, reports and hence scope for delivery team. 4. Analyze, use and configure network management applications for medium to critical complex networks 5. Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally. 6. Provide systems product training and mentoring to other s and assist in problem resolution where required. 7. Accurately and completely document problems and solutions on case notes and bug reports. 8. Perform lab testing for advance configuration and troubleshooting on NMS tools. 9. Strong analytical-reasoning and problem-solving skills 10. An ability to learn new technologies quickly 11. Good time management skills 12. An ability to follow processes 13. Strong documentation skills 14. Good communication skills both written and verbal

Magento Developer Job Description We are seeking a talented and experienced Magento Developer/ Senior Magento Developer to join our dynamic team. As part of our team, you will be responsible for developing, maintaining, and enhancing our eCommerce websites built on the Magento platform. The ideal candidate should possess in-depth knowledge of Magento architecture, PHP, MySQL, HTML, CSS, and JavaScript. Proven experience in Magento 2. x is highly desirable, and the ability to customize and extend core functionalities is a must. Requirements Excellent knowledge of Magento core features, architecture, system configuration and layout structure. Strong experience and knowledge on HTML/CSS, JavaScript, PHP, MySQL, MVC and OOPS concepts. Ability to adapt quickly to new Magento releases and versions, setup and configure websites. Customize and enhance Magento s core functionalities to meet project requirements by creating new plugins. Experience with Magento Theme Customization, SASS/LESS, Bootstrap, JQuery, KnockoutJS, etc. Integrate third-party solutions and plugins into Magento websites. Good understanding of build release and deployment process Good debugging skills with browser extensions & server tools. Knowledge on internet security techniques and coding best practices. Experience with performance tuning, handling large amount of data, caching and scaling techniques. Experience: 3-7 Years in Magento 2. Job Location: Faridabad

DP World is looking for Assistant Manager - Land Acquisition - SCO to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Position Overview As part of the Siemens cloud operations organization, this position makes significant contributions towards the delivery DevOps solutions that support best-in-class cloud based applications. As a Backstage.io Developer, you will be responsible for designing, developing, and maintaining our internal developer portal using Backstage, an open platform for building developer portals. The ideal candidate will have strong experience in software development, infrastructure automation, and CI/CD pipelines. In this role, the successful person will create and maintain Internal Developer Portal that that helps developers build, test, and deploy applications more efficiently. Streamline the software development process by automating routine tasks and providing a unified interface for developers to work across different platforms. Meet security compliance and best practice standards and are well documented. Participate in, and sometimes lead, proof of concept and first of a kind activities to validate product concepts. Responsible for surpassing customer expectations to achieve high quality, innovative solutions that are delivered on-time. Has diversified knowledge of methods and practices in broad areas of infrastructure development and operations. Recognized by peers as a strong collaborator. Must excel in a team environment that changes with new technology adoption and evolving customer requirements. Works with some supervision on the most complex projects and desires to obtain complete latitude for independent judgment. Has excellent written and verbal communication skills. Responsibilities Develop and customize Internal Developer Portal to serve as a developer portal for internal teams. Integrating different R&D tools and services in Internal Developer Portal for seamless developer onboarding experience Implementation of plugins and APIs to extend Internal Developer Portal functionality base on R&D needs Collaborate with development and infrastructure teams to gather requirements and design the platform accordingly Maintain and upgrade Backstage.io and its plugins as per evolving development needs Work on container orchestration, infrastructure as code (IaC), and CI/CD pipelines for deploying and managing Backstage instances Monitor the performance of Backstage.io, identify potential issues, and ensure high availability of the platform Document workflows and best practices to help internal teams leverage Backstage.io effectively Using Infrastructure As Code (IAC) best practices, create automated infrastructure within the cloud and on-premise platform, including package management, application load and configuration, and systems monitoring and administration. Deliver improvements to source code management, deployment, operations, maintenance, cost control, security, monitoring, and audit tools and processes. Implement and maintain CI/CD tools and processes to support development, QA, and customer value realization teams. Manage a service critical codebase with version control using Git including Gitlab, or Github Contribute to Operations strategy planning, design, implementation, and maintenance activities. Be part of maintaining a 24x7, global, highly available SaaS environment according to internal and external service levels agreements. Ensure the production environment is operating in accordance with established procedures and best practices. Provide escalated support for high severity and critical network events Education, and Experience Bachelors degree in computer science, Engineering or equivalent 5-10+ years of related experience 5 years of Software Development Life Cycle (SDLC) experience 5 years of experience delivering enterprise grade cloud and SaaS application Required Skills Proven experience as a Backstage.io Developer or similar role Strong Proficiency in TypeScript, Node.js, React.js and GO Hands-on experience with React and frontend development Hands-on experience with Kubernetes, Docker, or other container orchestration platform Hands-on experience with cloud platforms such as AWS or Azure Proficient in API development, including RESTful and GraphQL Deep understanding of microservices architecture and integration with developer tools Experienced in creating and managing Backstage plugins Knowledgeable in YAML configurations and infrastructure automation Familiar with Git Actions, CI/CD pipelines and DevOps practices Expertise in automation/configuration management tools such as Terraform, Ansible, Jenkins, ArgoCD, etc. Experience in securing CI/CD pipelines, including secret management, registry scanning, and runtime security Ability to adopt and extend continuous integration and testing processes, GitLab-CI experience preferred Contributions to open-source projects, especially Backstage.io Excellent problem-solving skills and attention to detail Experience working in Agile/Scrum development environments Ability to manage goals, track milestones and report on status Ability to develop and present technical concepts to a business audience Strong communication skills with peers, partners, and customers Exceptional organizational and time management skills Preferred Knowledge/Skills, Education, and Experience Strong base for software architecture and design including inter-process communications, asynchronous processing, micro-services, message queueing, interfaces, and API development Understanding of Cloud APIs and Cloud technologies specifically AWS & Azure Strong understanding of Internet security considerations in web and application development Cloud monitoring tools (Datadog, CloudWatch, CloudTrail, Graphana, Kibana) CICD pipelines tools (Artifactory, SonarQube, Vault, Aqua, Container registry) Experience with full-stack development of web interface applications Prior experience in managing and scaling internal developer portals. Familiarity with Service Catalogs and TechDocs within Backstage. Experience integrating monitoring and observability tools such as Prometheus, Grafana, etc. Knowledge of security best practices for Backstage and associated tools. Excellent problem-solving skills and the ability to work both independently and in a team. Experience with design, develop, and configuration of information security tools. Experience with security compliance .

Solution Architect (Presales for Services) Company Name: Inflow Technologies Company Website: https://inflowtechnologies.com/ Company details: Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia. Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle. Inflow has an annual run-rate revenue of USD 700+ Million. Location: Bangalore Mode of Working: Work From Office Days of Working: 5 Days a week Responsibilities Position Overview: We are seeking an experienced and results-driven Project Manager to lead and oversee projects from initiation to completion. The ideal candidate will manage project scope, resources, timelines, and budgets while ensuring stakeholder satisfaction and project success. Key Responsibilities: Presales & Solution Design Act as a technical expert in Security, Networking, and Mobility for IT services solutions. Engage with customers and channel partners to understand business challenges and technical requirements. Design customized service solutions aligned with customer needs. Collaborate with OEMs, service delivery, and project teams for developing solution proposals. SOW & Effort Estimation Prepare detailed Statement of Work (SOW) documents clearly outlining deliverables, timelines, and responsibilities. Conduct effort estimations based on complexity, scope, and resource requirements. Define delivery models (onsite/offshore/hybrid) and SLAs as per project scope. Bid Management & Deal Structuring Own and manage the technical response for RFPs, RFIs, and RFQs. Collaborate with internal stakeholders (sales, delivery, legal, and finance) for deal structuring and pricing. Build compelling proposals that articulate business value and technical benefits. Stakeholder Collaboration Work closely with the Sales team to position services effectively and drive revenue. Interface with customers to provide clarity on solutions, approach, and service capabilities. Maintain strong relationships with OEM partners to stay updated on technology trends and solution offerings. Knowledge Management & Enablement Continuously enhance domain knowledge on latest Security, Networking, and Mobility trends and services. Contribute to development of reusable solution templates, case studies, and delivery frameworks. Experience: 8+ Yrs Skills Needed Required Skills & Experience: 8+ years of experience in Presales/Solution Architect roles within IT Services. Strong hands-on knowledge in: Cybersecurity technologies: Firewalls, SIEM, Endpoint Security, Identity & Access Management. Networking: SD-WAN, LAN/WAN, Switching/Routing, Wireless. Enterprise Mobility: MDM, BYOD strategies, secure access management. Demonstrated experience in writing SOWs, designing solutions, and creating effort estimates. Deep understanding of ITIL processes and service delivery life cycle. Proven experience handling complex, multi-technology deals. Excellent presentation, communication, and stakeholder management skills. Preferred Certifications (Nice to Have): CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+ TOGAF / ITIL Foundation / PMP OEM-specific certifications (Cisco, Fortinet, Palo Alto, etc.) Key Attributes: Strategic mindset with attention to detail. Ability to work under tight deadlines and manage multiple proposals simultaneously. Team player with high ownership and accountability. Interview process 1st Call, 2 Rounds Virtual and Face to Face Any other additional information Certification: CCNP / CCIE / CISSP / CISM / CEH / CompTIA Security+ Commitment Clause of 3 years ATGS official Email Nived@atgs.co.in ATGS SPOC Contact No. 7411926370

You are a Systems Platform Architect at Infrastructure Design Services, a team responsible for analyzing and designing infrastructure frameworks to meet the needs of applications, platforms, or systems in alignment with MasterCard's operational standards. You work closely with application teams and other critical stakeholders to ensure that the infrastructure and application architecture meet MasterCard's security, scalability, and availability standards. Your primary deliverable is the Technical Architecture Document (TAD) detailing the infrastructure design. Your role involves designing and delivering internet infrastructure solutions that meet member, product, service, and backbone requirements. You collaborate with various teams to generate high-level system requirements, ensuring consistency, completeness, correctness, and operational definition. You work with architects, engineers, and application teams to generate TADs, technical documents, and models to keep stakeholders informed and in agreement on evolving applications, systems, or platforms. As a Systems Platform Architect, you resolve internet architectural and operational issues affecting infrastructure and product availability globally. You research and evaluate new technologies for potential deployment in MasterCard's internet infrastructure. You may lead regional projects, ensuring planning, cost control, resource utilization, and implementation. Your responsibilities also include managing and supporting internet infrastructure components, performing problem diagnosis, tuning performance, and ensuring system stability and future compatibility. To excel in this role, you should possess in-depth knowledge of network, operating system principles, and web middleware. You must have expertise in internet infrastructure design, web administration, load balancers, web application firewalls, database technologies, cloud technologies, Zero Trust Architecture, and Network Micro-segmentation. Experience with YAML based deployments is essential. Your communication, relationship-building, collaboration, and organizational skills are crucial for working effectively in a diverse, geographically distributed team environment. Your success as a Systems Platform Architect hinges on your leadership, initiative, attention to detail, customer focus, multitasking abilities, quick learning of new technologies, and collaboration with cross-functional teams. You must provide exceptional customer service to internal business partners and thrive in a high-energy, proactive, and results-driven environment. Your willingness to learn and embrace challenging opportunities will be key to your professional growth and success in this role.,

The Platform Architect II is a key member of the Infrastructure Design Services team at MasterCard. In this role, you will be responsible for analyzing and designing infrastructure frameworks to meet the needs of applications, platforms, and systems while adhering to operational standards and principles set by MasterCard. Your primary focus will be to ensure that the infrastructure and application architecture align with MasterCard's security, scalability, and availability standards. Your responsibilities will include generating requirements in collaboration with other architects, engineers, and application teams to ensure that high-level requirements are met. You will produce technical documents such as Technical Architecture Documents (TADs), logical flows, and models to keep stakeholders informed and aligned as the project evolves. It is crucial to maintain all architectural products and ensure they remain up-to-date and relevant. As a Platform Architect II, you will play a vital role in resolving internet architectural and operational issues that impact infrastructure and product performance on a global scale. You will also research and evaluate new technologies for potential deployment within MasterCard's internet infrastructure. Additionally, you will be accountable for regional projects, including planning, resource utilization, and implementation. To excel in this role, you should have a strong understanding of internet fundamentals, web servers, application servers, internet security, and other related technologies. Experience with Microsoft Visio for designing middleware infrastructure from scratch is highly desirable. Knowledge of web application architecture, network designs, application security, and middleware components is essential for success in this position. The ideal candidate will demonstrate a systematic understanding of data centers, networks, compute and storage systems, operating system principles, and web middleware. Strong communication skills, both verbal and written, are necessary to collaborate effectively with diverse project teams. Initiative, self-motivation, attention to detail, and the ability to work under pressure are key attributes for this role. If you are a proactive, detail-oriented professional with a passion for driving results, this role offers an exciting opportunity to contribute to MasterCard's internet infrastructure design and implementation. Your willingness to learn, adapt to new challenges, and adhere to security policies will be critical to your success in this position. MasterCard values information security, and as a member of the organization, you are expected to abide by security policies, maintain confidentiality, report any security violations or breaches, and participate in mandatory security training sessions. Familiarity with cloud platforms such as Azure, AWS, and Open Stack is a plus. Join us at MasterCard and be part of a dynamic team that is dedicated to designing and implementing cutting-edge internet infrastructure solutions to support our global operations.,

7+ years of overall experience in datacentre, cloud and network 5+ years of hands-on experience in AWS and GCP cloud. 3+ years of experience in Containers, Kubernetes and micro services 3+ years of experience in Terraform

As a Malware Research Analyst I at Sectigo, you will play a crucial role in enhancing the effectiveness of SiteLock's SMART file scan, webpage scan, database, and vulnerability scan processes. Your primary responsibility will involve analyzing and processing malware signature queues to ensure accurate marking of suspicious code and timely incorporation of new signature and heuristic data into the product. You will also be tasked with creating rules to ensure up-to-date vulnerability detection and reviewing large volumes of code on a daily basis to determine code intent from injected snippets to full files. This is a full-time position based in our Chennai office at DLF, requiring you to work 5 days a week from 6:30 PM to 3 AM IST. Reporting to the Senior Manager of the Web Security Research Team, you will work independently in this role. Your proactive approach to identifying security risks will be pivotal in safeguarding our customers. Your duties will include decoding, categorizing, and determining the intent of suspicious and malicious code, deploying code snippets to catch suspicious files, and timely deployment of signatures. Additionally, you will research sources of infections, clean site infections of SEO spam, submit new malicious sites and code to the signature queue, escalate marking issues, and monitor Research Chat Teams Channel. Responding to CRM tickets and Teams Chats, staying updated on the latest security developments, and handling other related duties assigned will also be part of your responsibilities. To be successful in this role, you must hold a bachelor's degree or possess relevant working experience in related fields, with an advanced degree being advantageous. Possessing certifications such as CySA+, Security+, or equivalent will be beneficial. You should have a minimum of 4+ years of experience in Internet security or a related field, along with proficiency in Python, Perl, ASP, .NET, C, or other programming languages, and experience with the Linux command line. Prior experience in malware analysis is preferred. Your talents and desired qualifications should include a strong grasp of regular expressions (PCRE), programming, and server-side scripting, proficiency in PHP and JavaScript, ability to work independently and make sound decisions, attention to detail, confidentiality, teamwork skills, and excellent written and verbal communication abilities. If you are passionate about cybersecurity and want to contribute to ensuring online trust and security, we invite you to join our dynamic team at Sectigo and be part of our mission to deliver a market-leading user experience.,

Information Protection Associate Advisor - HIH - Evernorth Position Summary: The Security Architect role will report to the Senior Director of CIP Global Security Architecture and will be responsible for the development and maintenance of the Enterprise Security Architecture documents that comprise the security guidance library to support the enterprise security frameworks which consist of; Security Architecture Requirements, Design Patterns and Reference Architecture documents. This role engages with strategic initiatives and enterprise solutions in the development of security guidance and requirements that aims to better protect the confidentiality, integrity, availability, and privacy of the technology and data of the enterprise. Experience Required: 8+ years experience in information technology 5+ years experience in an information security architecture or similar role 3+ years administrating and configuring IT systems Practical experience in the application of security controls in security engineering, design, or developing reference architectures: NIST 800-53r(4/5), ISO 27001 Annex A / ISO 27002, Cloud Security Alliance Cloud Controls Matrix (CCM v4), Center for Internet Security Critical Security Controls (v7/8) UML diagramming using tools such as MS Visio Job Description & Responsibilities : Monitor current and future security trends, changes in the business and business environment, as well as the evolving regulatory landscape and incorporate emerging trends into security architecture guidance and input into strategic planning. Produce written technical documentation and reports; develop presentations on security approaches and solutions. Maintain a centralized Information Security Architecture data repository that includes reference architectures, security design patterns, security requirements, and other security reference material. Provide technical and security expertise to IT and business teams with a focus on developing the reference architectures, design patterns and associated security standards that ensure the protection of the corporate assets, brand, and data. Solid understanding of security protocols, cryptography, authentication, authorization, and other information security controls and associated best practices. Proven ability to influence other key IT and engineering constituents on the opportunity and appropriate use of security patterns and frameworks. Excellent written and verbal communication skills as well as business acumen. Strong work ethic and sense of urgency. Other job duties as assigned. Experience Desired: Security architecture certification (SABSA) or Architecture certification (TOGAF). Experience with threat modeling (all OSI layers), security analysis Familiarity with Security life cycle, design review across concept, development through deployment Solid understanding of services and capabilities delivered by mainstream cloud service providers. Education and Training Required: BA/BS degree in MIS/Computer Science or related degree required. Professional Certification/Training such as: Certified Information Systems Security Professional (CISSP) SANS GIAC Certification(s) Primary Skills: Written Communication Produce written technical documentation and reports that will be consumed by partners in the U. S. and throughout the global enterprise. Verbal Communication Ability to communicate with and influence a broad cross-section of personnel throughout the global enterprise to explain and compel adoption of security requirements. Presenting security concepts to technical and non-technical audiences in-person and online video conferencing Time Management Relationship Management Self-Starter About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Would you enjoy working with cutting-edge web security systems? Do you seek hands-on learning experiences on Web Security with a growing global team? Join our highly skilled Security team Our Professional Services team supports major organizations to help make the internet work for them by successfully integrating their websites onto our platform. Supporting our security and enterprise products we work as part of an integrated team to deliver consultative services and architect optimum solutions. Make an impact on the future of Internet Security As a Security Architect, you will be a part of the Akamai Professional Services team. You will work directly with clients to deliver Akamais solutions. You will be involved with projects from design through implementation, testing and customer sign-off. As a Security Architect, you will be responsible for: Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers security issues Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Participating in ongoing training initiatives to develop your skills Do what you love To be successful in this role you will: Have understanding of VPN, Proxies, ZERO TRUST concepts. Demonstrate understanding of cloud provider ecosystems such as AWS, Azure, etc. Have experience with SAML, Kerberos, NTLM, OIDC, Oauth2 and IDP vendors such Microsoft, Okta. Have in-depth understanding of networking protocols like TCP/IP, DNS, HTTP/HTTPS, TLS, exposure to layer 3/4 technologies. Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Be able to analyze customer traffic&systems and customize Akamai security solutions to answer customers security issues. Have excellent communication and presentation skills to articulate highly technical information in a concise manner. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! #LI-Remote

Would you enjoy working with cutting-edge web security systems? Do you seek hands-on learning experiences on Web Security with a growing global team? Join our highly skilled Professional Services team Our Professional Services team partners with leading organizations to seamlessly integrate their websites onto our platform. We collaborate on security and enterprise products, delivering consultative services and designing optimal solutions as one team. Make an impact on the future of Internet Security You will work directly with clients to deliver Akamais solutions. You will be involved with projects from design through implementation, testing and customer sign-off. As a Security Architect II, you will be responsible for: Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers security issues Managing and documenting technical issues, responses and requests to ensure information is recorded and updated Being a proactive technical consultant for our customers delivering value with every engagement Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Do what you love To be successful in this role you will: Have a Bachelors degree with 4 years of experience in general security technologies, processes, and concepts. Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP Have experience as an Application Security Engineer or Network Security Engineer Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Be able to analyze customer traffic &systems and customize Akamai security solutions to answer customers security issues. Demonstrate the ability to work proactively, quickly, with a desire to learn and problem solving. Have knowledge of OWASP, network security products, network/application firewalls, server and client-side application architecture Demonstrate excellent communication and presentation skills to articulate highly technical information in a concise manner. Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it s important that you re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

Information Protection Senior Advisor - HIH - Evernorth (Cyber S ecurity Architect) Position Summary: This role is for a highly motivated Security Architect, with a background in cloud and DevOps security. The Security Architect (PSA) works closely with architecture, development, product, and other teams across the enterprise to design and integrate security into the solution lifecycle from design through deployment. This person will be responsible for defining security requirements, performing security design assessments, and providing teams with remediation and mitigation guidance and advice. Security Architects engage on strategic initiatives, programs, and projects throughout the enterprise including cloud, AI/ML, etc., as well as provide on-going guidance on security best practices. Experience Required: 13-16 years experience in information technology Min 8+ years experience in an information security architecture Min 5+ years application development and/or administrating and managing cloud solutions Practical experience in the application of security controls in security engineering, design, or developing reference architectures: NIST 800-53r(4/5), ISO 27001 Annex A / ISO 27002, Cloud Security Alliance Cloud Controls Matrix (CCM v4), Center for Internet Security Critical Security Controls (v7/8) Solid understanding of services and capabilities delivered by mainstream cloud service providers. Job Description Responsibilities : Translate business priorities into information security requirements to ensure protections regarding the confidentiality, integrity, availability, and privacy of the enterprise s technologies and its data. Monitor current and future security trends, changes in the business and business environment, as well as the evolving regulatory landscape and incorporate emerging trends into architecture engagements and strategic planning. Produce written technical reports and documentation; develop presentations on security approaches and solutions. Work directly with program and project teams to ensure that all relevant security risks are identified, evaluated, and appropriate security solutions are implemented to help manage risks to the enterprise. Provide strategic and technical security guidance for cloud programs and projects deploying in cloud environments. Responsible for the identification and documentation of architectural gaps and inefficiencies in existing solutions; support remediation and mitigation efforts through appropriate planning and roadmap development. Solid understanding of services and capabilities delivered by mainstream cloud service providers. Solid understanding of DevOps processes and associated security requirements and capabilities. Contribute to the Security Architecture guidance library including the development of reference architecture, security standards, security baselines, and other reference material. Strong work ethic and sense of urgency Ability to influence technical discussions and decisions. Ability to interact with a broad cross-section of personnel throughout the global enterprise to explain and compel adoption of security requirements. Other job duties as assigned. Experience Desired: Certification GIAC Defensible Security Architecture (GDSA) or other security architecture certification (ex. SABSA). Familiarity with Security life cycle, design review across concept, development through deployment Experience with threat modeling (all OSI layers), security analysis Education and Training Required: BE degree in MIS/Computer Science or related degree required. Professional Certification such as (any one): Certified Information Systems Security Professional (CISSP) SANS GIAC Certification(s) AWS/Azure Cloud Engineering Certifications Primary Skills: Written Communication Produce written technical documentation and reports that will be consumed by partners in the U.S. and throughout the global enterprise. Verbal Communication Ability to communicate with and influence a broad cross-section of personnel throughout the global enterprise to explain and compel adoption of security requirements. Time Management Relationship Management Self-Starter About Evernorth Health Services

As an IT Support Engineer at our organization, you will play a crucial role in maintaining and supporting our IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, ensuring seamless connectivity and system performance, and providing timely support to all departments across various locations. You should possess a strong knowledge of hardware and software for Windows and Intel platforms, with hands-on experience in installation and maintenance of desktops, laptops, printers, and network devices. Additionally, you will be responsible for the installation, maintenance, and configuration of software and applications, as well as diagnosing and troubleshooting system issues within designated timeframes. Excellent written and verbal communication skills are essential for this role, along with the ability to monitor and maintain Windows updates, security updates, and driver updates. You should also have a basic understanding of networking fundamentals such as network topology and VLAN, and be capable of troubleshooting network-related issues. In addition to technical skills, you should have experience as a computer technician or in a similar role, with knowledge of LAN/WAN networks, computer systems, and IT components. Familiarity with internet security and data privacy principles, along with strong problem-solving and multitasking abilities, will be beneficial. A bachelor's degree in computer science, information technology, information systems, or a related field is required, along with a minimum of 2 years of relevant experience in hardware and software troubleshooting and network configuration. Possessing relevant certifications such as CCNA/CCNP will be an advantage. Our organization offers a supportive work culture with benefits such as transportation facilities, subsidized canteen services, fun-Friday activities, and festival celebrations to promote employee engagement and morale. We focus on work-life balance, provide opportunities for skill enhancement and career growth through continuous learning initiatives, and foster a collaborative team environment.,

We are seeking a qualified IT Technician to join our team and be responsible for installing and maintaining computer systems and networks to ensure optimal functionality. As an IT Technician, you will play a key role in training users on the proper and safe usage of our IT infrastructure. To excel in this role, you must possess a solid understanding of computer software and hardware, along with proficiency in various internet applications, networks, and operating systems. The ideal candidate will demonstrate exceptional troubleshooting skills and meticulous attention to detail. Key Responsibilities: - Setting up workstations with computers and essential peripheral devices such as routers and printers. - Conducting regular checks on computer hardware components like HDD, mouses, and keyboards to verify functionality. - Installing and configuring necessary software and functions as per specified requirements. - Ensuring the security and privacy of networks and computer systems. - Providing orientation and guidance to users on the operation of new software and computer equipment. - Planning and executing upgrades and maintenance activities while minimizing disruptions to other team members. - Diagnosing and resolving technical issues through troubleshooting methods like part replacements, debugging, etc. - Maintaining detailed records of repairs, fixes, and maintenance schedules. Requirements and Skills: - Proven experience working as an IT Technician or in a related position. - Freshers with a keen interest in On-Site & Off-Site IT Technical Support & Management are encouraged to apply. - Strong diagnostic and problem-solving abilities. - Excellent communication skills. - Exceptional organizational and time-management capabilities. - Extensive knowledge of diverse computer systems and networks. - Familiarity with internet security protocols and data privacy principles. - A degree in Computer Science, Engineering, or a related field. - Certification as an IT Technician would be advantageous. This is a full-time position with a day shift schedule, Monday to Friday. Candidates must be willing to commute or relocate to Mumbai, Maharashtra. A Diploma is preferred for education, along with at least 2 years of experience in IT support. Proficiency in English is preferred for effective communication.,

As a Senior Systems Platform Architect at Mastercard, you will be a part of the Infrastructure Design Services team responsible for analyzing and designing the infrastructure framework in alignment with the company's operational standards and principles. Your primary focus will be on creating Technical Architecture Documents (TAD) that detail the infrastructure design for applications, platforms, or systems. Your role will involve collaborating with technology architects, engineers, application teams, and users to gather requirements and ensure that high-level requirements are consistent, complete, and operationally defined. You will generate technical documents, logical flows, and models to keep stakeholders updated and in agreement on the evolving application, system, or platform. Additionally, you will be responsible for maintaining architectural products, resolving internet architectural issues impacting product availability, and researching new technologies for deployment in Mastercard's internet infrastructure. To excel in this role, you must possess a thorough understanding of network, operating system principles, web middleware, load balancers, web application firewalls, database technologies, cloud technologies, Zero Trust Architecture principles, and Network Micro-segmentation. Experience with YAML based deployments is required, along with the ability to diagnose problems, tune performance, plan capacity, and manage configurations for internet components. Your success will also depend on your leadership, communication, and collaboration skills. You should be detail-oriented, customer-focused, proactive, and able to work under pressure. The ability to learn new technologies quickly, adapt to challenging opportunities, and work effectively in a matrix-based, geographically distributed team is essential. Additionally, you must prioritize tasks, provide exceptional customer service to internal partners, and adhere to Mastercard's security policies and practices. In this role, you will play a critical part in ensuring the stability, compatibility, and performance of Mastercard's internet infrastructure while staying abreast of evolving technologies and industry best practices. Join us in our mission to deliver cutting-edge services that drive growth and innovation for our customers.,

As an IT Support Engineer at our organization, you will play a crucial role in supporting and maintaining our IT infrastructure. Your responsibilities will include hardware and software troubleshooting to ensure seamless connectivity and optimal system performance across all departments and locations. You should possess excellent knowledge of hardware and software for Windows and Intel platforms, including the installation and maintenance of desktops, laptops, printers, switches, and Wi-Fi access points. Your expertise in Windows platform, server OS installation, software configuration, and application maintenance will be key in diagnosing and resolving system issues within designated timeframes. Furthermore, your role will involve monitoring and maintaining Windows updates, security patches, and driver updates, along with asset management, documentation, and knowledge transfer to users. Strong communication skills, problem-solving abilities, and multitasking skills are essential for this position. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field, along with a minimum of 2 years of relevant experience in hardware and software troubleshooting, switches, and network configuration. Any relevant certifications such as CCNA/CCNP will be considered an advantage. In addition to a supportive team culture and opportunities for skill enhancement and career growth through continuous learning initiatives, we offer transportation facilities, subsidized canteen services, fun-Friday activities, and festival celebrations to promote employee engagement, relaxation, cultural unity, and work-life balance. If you are a proactive IT engineer with a passion for maintaining and enhancing IT infrastructure, we encourage you to apply for this exciting opportunity to contribute to our organization's success.,

As a Software Application Tester Intern at our Pune office, you will play a crucial role in ensuring the quality and reliability of our software applications. Your responsibilities will include reviewing and analyzing system specifications and business requirements, developing effective test strategies and plans, and executing test cases to analyze results. You should have a Bachelor's Degree or above in Computer Science, Software Engineering, or Electronic Engineering. It is essential to have a strong foundation in data structures and algorithms, along with knowledge of automation testing related to server-side functionalities. Your test sense should be exceptional, with the ability to think in detail about complex scenarios and possess analytical and creative problem-solving skills. In this role, you will be expected to evaluate product code according to specifications, create logs to document testing phases and defects, and report bugs and errors to development teams. You will also be responsible for helping troubleshoot issues, conducting post-release and post-implementation testing, and working closely with cross-functional teams to ensure quality throughout the software development lifecycle. Proficiency in Java, REST API, Python, Django APIs background, relational databases, internet security, and network configuration is necessary. You will be required to write and execute test scripts, run manual and automated tests in various environments, including web and mobile, write bug reports, and assess code. Additionally, you will need to present your findings to software development and business user teams effectively.,

Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Engineer 2 (Email EMEA) About the job This position is needed to support our customers use of the Twilio platform, and help customers get the best experience from Twilio s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio s APIs and SDKs. This role reports to a Manager, Technical Support and will be based in our new Bengaluru office. This position requires working in a shift. The current shift timings for shift based roles supporting our EMEA customers is 12 PM -9 PM or 1 PM - 10 PM IST. This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days. (Mon-Fri, Tue-Sat or Sun-Thu). Responsibilities In this role, you will: WEAR THE CUSTOMER S SHOES: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio s Product and Engineering teams. Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs). BE INCLUSIVE: Work with our customers and partners developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. BE AN OWNER: Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. WRITE IT DOWN: Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Overall 2+ years of experience, with deep understanding of Email infrastructure such as Mail User Agent(MUA) Message Transfer Agent (MTA) Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Good understanding of protocols - encryption-based Internet security protocol such as SSL, TLS and Communication protocol SMTP. Bonus: Knowledge on Email protocols POP3 and IMAP and Client- Server protocol such as Tenet would be a HUGE plus. Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. Ability to stand in the customer s shoes and demonstrated dedication to the customer experience. Excellent written and verbal communication skills. Excellence in task prioritization and evaluation of situational urgency. Desired Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to influence and build effective working relationships with all levels of the organization. Interest in utilizing customer feedback to identify and drive improvements in our products. Basic understanding of Curl command, Webhook. Basic SQL knowledge to query data from snowflake Location This role will be remote, based in India (Karnataka, Maharashtra, New Delhi, Tamil Nadu, Telangana) What we offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.