992 Internet Jobs - Page 40

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Req ID: 315606 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Database Administration Specialist to join our team in BENGALURU, Karnataka (IN-KA), India (IN). Oracle Exadata DBA About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment DBA, Database, System Administrator, Consulting, Oracle, Technology

JD 1. Master Data Management: a. Understand usage of Master Data in ManpowerGroup. b. Support creation, maintenance, correction and usage of Master Data within MPG to facilitate the working of platforms. 2. System Administration and User Administration a. Create, maintain and provide access to Users in Cloud Applications. b. Create SSO groups, AD enabled, RBAC access control c. Maintain Cloud Applications d. Security administration for access to global HR & Financial systems and applications e. Monitor system performance and administration of services for all the PeopleSoft environments f. Assist with debugging and tuning the batch cycle 3. Reporting and Analytics solution: a. Development and maintenance of Oracle reports ( BI Publisher/ Transactional Dashboards). b. Understand the data and relationship of data to business process for facilitating report development. c. Develop customer and outside facing reports and documents using XML tools. Gaining Exposures and Training and Certifications: In this role the Graduate Hire consultants will be given opportunity to: 1. Learn about Oracle ERP SaaS Cloud applications 2. Gain knowledge and Certification in ERP SaaS Cloud applications through hands on training and self-paced learning. 3. Mentorship to develop Technical and Functional skills, to proceed to technical consultant or functional consultant role. 1. This position will contribute to bring success of the usability and maintainability of the Oracle cloud Platform. This position will be part of a core group of support function teams which drives implementation and adoption of Oracle Cloud globally. 2. Perform technical troubleshooting and root cause analysis as needed to support production operations What you should bring to MPG: 1. Bachelor or masters degree in STEM (Engineering or IT) with good academic record. 2. A hunger to learn and very good work ethics. 3. Adaptability to work with multiple countries, time zones and culture. 4. Technology skills around PL/SQL or other coding languages. 0-12 months experience. Any experience on Oracle SaaS platform, ERP or technology will be considered a plus point.Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

SUMMARY HINDI SPEAKING IS MANDATORY FOR THIS ROLE JD For Telecalling: Calling potential or existing customers for Financial support organization. Requirements Freshers (Graduate/Undergraduate) ready for the calling process Good knowledge of relevant computer programs and telephone systems Excellent knowledge of the Bengali Language, and multi-linguistic will be an added benefit Excellent communication and interpersonal skills Outstanding negotiation skills with the ability to resolve issues and address complaints Ready for F2F Interview Benefits Salary: Up to 17K + Huge Incentives

About The Role About The Role : Responsible for project managing the new Transition from Initiation phase to go-live and ensure a smooth launch of project. Ensure detailed project planning, create project plan and share with all stake holders on the progress update. Communication Management with Account Managers, Ops Team and Internal stakeholders. Resource Management - Ensure we have resourcesrequired for project. Ensuring all the deliverables/ Requirements are completed as per timelines. Infrastructure and Access Management. Coordinate with Rev Ops Team and Account Managers and log billing request. Stakeholder Management - Responsible for following up with internal stakeholders for completing all Transition deliverables. Calibrate Ops Team/ Support teams on the quality requirements of deliverables as per ADAPT and provide support in bridging the gap. Schedule process status update calls for all Transitions. Govern Induction, training classes and share observations, actions taken to resolve issues followed by end results. ADAPT Framework: Implement ADAPT framework on all projects and ensure compliance to ADAPT guidelines Work closely with the Transition Governance team for ADAPT compliance, updates, challenges faced and guidance required Basic Requirements: The candidate must be a Post Graduate or Graduate with minimum 4 Years and maximum 10 Years of experience. Key Skills required are MS Office/Internet, Excellent Communication Skills, Excel Dashboards, Project Management techniques Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Expertise, Quality Orientation, Teamwork are the critical components required Candidate should be open to travel to other locations for transition and governance Should be flexible to work in any shift (including rotational night shifts and not just day/mid-day shift Imp requirements: Open to travel to other locations(Mumbai- Chandigarh) to perform transition and governance. Flexible to work in any shift (24x7). Should be open to rotational nights shifts. Eligibility Criteria:Candidate should have completed at least 18monthscurrent designation to be eligible for transition. This criteria is waived off for Rating 1 performers Please Note: Only Senior Analyst and Associate Process Manager can apply for this position. There will be no immediate change in the compensation or designation for employees selected through IJP. However, Senior Analyst selected for a higher designation through IJP will be eligible to be nominated for the promotion panel in the imminent promotion cycle, provided the employee was not promoted in the previous 12 months.

About The Role About The Role : Responsible for project managing the new Transition from Initiation phase to go-live and ensure a smooth launch of project. Ensure detailed project planning, create project plan and share with all stake holders on the progress update. Communication Management with Account Managers, Ops Team and Internal stakeholders. Resource Management - Ensure we have resourcesrequired for project. Ensuring all the deliverables/ Requirements are completed as per timelines. Infrastructure and Access Management. Coordinate with Rev Ops Team and Account Managers and log billing request. Stakeholder Management - Responsible for following up with internal stakeholders for completing all Transition deliverables. Calibrate Ops Team/ Support teams on the quality requirements of deliverables as per ADAPT and provide support in bridging the gap. Schedule process status update calls for all Transitions. Govern Induction, training classes and share observations, actions taken to resolve issues followed by end results. ADAPT Framework: Implement ADAPT framework on all projects and ensure compliance to ADAPT guidelines Work closely with the Transition Governance team for ADAPT compliance, updates, challenges faced and guidance required Basic Requirements: The candidate must be a Post Graduate or Graduate with minimum 4 Years and maximum 10 Years of experience. Key Skills required are MS Office/Internet, Excellent Communication Skills, Excel Dashboards, Project Management techniques Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Expertise, Quality Orientation, Teamwork are the critical components required Candidate should be open to travel to other locations for transition and governance Should be flexible to work in any shift (including rotational night shifts and not just day/mid-day shift Imp requirements: Open to travel to other locations(Mumbai- Chandigarh) to perform transition and governance. Flexible to work in any shift (24x7). Should be open to rotational nights shifts. Eligibility Criteria:Candidate should have completed at least 18monthscurrent designation to be eligible for transition. This criteria is waived off for Rating 1 performers Please Note: Only Senior Analyst and Associate Process Manager can apply for this position. There will be no immediate change in the compensation or designation for employees selected through IJP. However, Senior Analyst selected for a higher designation through IJP will be eligible to be nominated for the promotion panel in the imminent promotion cycle, provided the employee was not promoted in the previous 12 months.

About The Role About The Role : Responsible for project managing the new Transition from Initiation phase to go-live and ensure a smooth launch of project. Ensure detailed project planning, create project plan and share with all stake holders on the progress update. Communication Management with Account Managers, Ops Team and Internal stakeholders. Resource Management - Ensure we have resourcesrequired for project. Ensuring all the deliverables/ Requirements are completed as per timelines. Infrastructure and Access Management. Coordinate with Rev Ops Team and Account Managers and log billing request. Stakeholder Management - Responsible for following up with internal stakeholders for completing all Transition deliverables. Calibrate Ops Team/ Support teams on the quality requirements of deliverables as per ADAPT and provide support in bridging the gap. Schedule process status update calls for all Transitions. Govern Induction, training classes and share observations, actions taken to resolve issues followed by end results. ADAPT Framework: Implement ADAPT framework on all projects and ensure compliance to ADAPT guidelines Work closely with the Transition Governance team for ADAPT compliance, updates, challenges faced and guidance required Basic Requirements: The candidate must be a Post Graduate or Graduate with minimum 4 Years and maximum 10 Years of experience. Key Skills required are MS Office/Internet, Excellent Communication Skills, Excel Dashboards, Project Management techniques Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Expertise, Quality Orientation, Teamwork are the critical components required Candidate should be open to travel to other locations for transition and governance Should be flexible to work in any shift (including rotational night shifts and not just day/mid-day shifts) Eligibility Criteria: Candidate should have completed at least 18 months in his / her current role to be eligible for transition. This criterion is waived off for Rating 1 performers. Please Note : Only Senior Analyst and Associate Process Manager can apply for this position. There will be no immediate change in the compensation or designation for employees selected through IJP. However, Senior Analyst selected for a higher designation through IJP will be eligible to be nominated for the promotion panel in the imminent promotion cycle, if the employee was not promoted in the previous 12 months. The minimum tenure grids will not apply in such circumstances.

About The Role We are looking at an Analyst who will be responsible for setting up touchpoints [banners] in customer accounts when they sign in/out of their accounts basis inputs and instructions from the client marketing team. Will give you an insight into how digital marketing is performed across other channel operations within the client organization. The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Onsite Ops Analyst Roles and Responsibilities: Set up onsite touchpoint banners using client provided tool Perform relevant banner to segment mapping basis guidance from data segmentation team Client coordination and end-to-end management of assigned campaigns Performing QA and consulting client for assigned campaigns Provide requisite touchpoint reporting basis requests from marketers/stakeholders concerning banner performance (impressions) Technical and Functional Skills: Bachelor's degree in any field Proficient in all Microsoft Office applications

About The Role .Net Developer

About The Role Senior Analyst - Senior Content Writer Gurugram| Full-time (FT) | Digital Shift TimingsAustralian Shift |Management LevelSA| Travel RequirementsNA Suitable for an individual who has excellent written and verbal English skills and some level of prior professional writing experience. The successful applicant will be supported and guided on areas of focus, working both independently and as part of a team to achieve success in this newly created role. The candidate will get to harness best in class tools and technology to create blogs and content for a wide range of digital clients and will be well supported to do so. Senior Analyst Roles and responsibilities: Write concise and compelling posts tailored to the clients business and audience. Ensure the tone, style, and messaging align with the clients branding. Follow Googles best practices for business posts, including character limits, image requirements, and content appropriateness. Prioritize post requests based on deadlines or client-specific schedules Double-check content for grammatical errors, factual accuracy, and adherence to the client brief Coordinate with team members to address workload challenges or share updates. Provide a daily summary of completed posts to the designated supervisor or tracking system Technical and Functional Skills: Graduate and Under Graduate can apply. Excellent written and spoken English Minimum 6 months Experience as Content Writer with sample work or portfolio. Should have knowledge and work experience Blog writing Article Writing Google Business Post writing AI Tools (Jasper AI, Chat GPT Etc)

About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Associate H.Sc / Graduate freshers with good communication. US healthcare Exp will be an advantage. Knowledge of basic computer operations. Willingness to work in the late evening and night shifts. Courteous with strong customer service orientation. Good listening and speaking skills. Typing speed 30/90% Work from office only. Educational Qualifications H.Sc / Any Graduates – B.Com / / B.sc / B.A B.E / B.Tech /MBA Not eligible to apply ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Commercial. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Associate H.Sc / Graduate freshers with good communication. US healthcare Exp will be an advantage. Knowledge of basic computer operations. Willingness to work in the late evening and night shifts. Courteous with strong customer service orientation. Good listening and speaking skills. Typing speed 30/90% Work from office only. Educational Qualifications H.Sc / Any Graduates – B.Com / / B.sc / B.A B.E / B.Tech /MBA Not eligible to apply ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Claims_Processing. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com