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Skill required:Digital Marketing - Program Project Management Designation:Management Level - Associate Manager Job Location:Mumbai Qualifications:Any Graduation Years of Experience:10 to 14 years What would you do? Be a part of the Marketing Operations team that is leading the managed services arm of Accenture. We power our client's business through the integration of insights, data, and technology. We are focused on activating and scaling the best brand experiences, to deliver breakthrough marketing-led growth, cost-effectively, across all digital consumer touchpoints and channels. The value we bring to clients boosts their marketing efficiency and effectiveness that powers their growth. We're looking to hire passionate and innovative leaders in Marketing Operations with deep domain expertise in digital marketing and delivering cutting edge marketing services across a range of clients and industries, bringing with them strong operations acumen and transformative leadership. You will be working as a part of the Digital Marketing team to understand and help clients market their products or services using digital technologies, mainly on the internet, but also including mobile phone apps, display advertising, e-commerce/online shopping website, and any other digital medium. The team also leverages popular tools such as Adobe Creative Suite, Workfront Work Management Software, HTML, Javascript, Atlassian Jira, etc. The Program and Project Management team is highly focused on delivering successful projects to clients on time while ensuring that they are well within the scope and the budget. The team is responsible for initiating, planning, and executing projects while also tracking, managing dependencies, predicting, and mitigating risks. This team is also responsible for establishing and maintaining relationships with key stakeholders and third-party vendors. What are we looking for? Program Project Management Project Management Adaptable and flexible Ability to establish strong client relationship Ability to work well in a team Ability to manage multiple stakeholders Roles and Responsibilities In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Internet of Things (IoT), Microsoft Azure Internet of Things (IOT), Microservices and Light Weight Architecture Good to have skills : NA Educational Qualification : Graduate Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Internet of Things (IoT), Microsoft Azure Internet of Things (IOT), Microservices and Light Weight Architecture

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Apache Spark Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Min 15 years of full time education Summary :As a Software Development Engineer, you will be responsible for analyzing, designing, coding, and testing multiple components of application code using Apache Spark. Your typical day will involve working on software development projects, collaborating with cross-functional teams, and ensuring the quality of the codebase. Roles & Responsibilities: Design, develop, and maintain software applications using Apache Spark. Collaborate with cross-functional teams to identify and prioritize software development projects. Perform maintenance, enhancements, and/or development work on existing software applications. Ensure the quality of the codebase by conducting code reviews, testing, and debugging. Professional & Technical Skills: Must To Have Skills:Proficiency in Apache Spark. Good To Have Skills:Experience with Hadoop, Hive, and other big data technologies. Strong understanding of software development principles and methodologies. Experience with software development tools such as Git, JIRA, and Jenkins. Solid grasp of data structures, algorithms, and computer science fundamentals. Additional Information: The candidate should have a minimum of 5 years of experience in Apache Spark. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Kolkata office. Qualification Min 15 years of full time education

Project Role : Advanced Application Engineer Project Role Description : Utilize modular architectures, next-generation integration techniques and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. Work with an Agile mindset to create value across projects of multiple scopes and scale. Must have skills : AWS Internet of Things (IoT) Good to have skills : AWS Architecture Minimum 12 year(s) of experience is required Educational Qualification : BTech/MBA/MCA Project Role :Advanced Application Engineer Project Role Description :Utilize modular architectures, next-generation integration techniques and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. Work with an Agile mindset to create value across projects of multiple scopes and scale. Must have Skills :AWS Internet of Things (IoT)Good to Have Skills : AWS ArchitectureJob Requirements :Key Responsibilities :Hands on experience in IoT platform/ end-to-end solution design Hands on experience in AWS Kubernetes services, Docker containers,Hands on experience in AWS Cloud Platform PaaS IaaS,Experience in IoT hub, AWS digital twins, Stream Analytics, Function app, Logic app, EventGrid, AWS AD, Storage Queue, Service bus queue, AWS Kubernetes services, SignalR, SQL, Blob storage, Cosmos DB, AWS data lake storage, AWS cloud services worker role, web role, Time Series Insights, Power BI Technical Experience :Microsoft AWS Internet of Things IOT Working knowledge of Docker and Kubernetes based application development and deployment Expertise on any of frontend technologies for web and mobile applications AWS IOT Architect Technical Experience :AWS IOT Architect, MS NET Framework, MVC , ASPNET Web API NET Core, REST gRPC Professional Attributes :AWS IOT Architect Educational Qualification:BTech/MBA/MCAAdditional Info : Qualifications BTech/MBA/MCA

Tasks: Handle the Documents and Forms development for your region of support Nnswer in a timely manner the queries of the customer Work in Agile way and participate in the life of the team (e.g team s daily sprints) Requirements: English min. B2 level Knowledge of any other Middle East or African language is a plus Strong communications skills Eagerness to work with Document Management system Basic MS office skills (excel, outlook, word, teams) is a plus

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Internet Information Server (IIS) Administration Good to have skills : Apache Hadoop Minimum 3 year(s) of experience is required Educational Qualification : Btech or equivalent Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with Internet Information Server (IIS) Administration and Apache Hadoop to develop and maintain applications that meet the needs of our clients. Roles & Responsibilities: Design, build, and configure applications to meet business process and application requirements. Collaborate with cross-functional teams to identify and prioritize application requirements. Develop and maintain applications using Internet Information Server (IIS) Administration and Apache Hadoop. Ensure that applications are delivered on time, within budget, and to the required quality standards. Provide technical support and guidance to end-users to ensure that applications are used effectively. Professional & Technical Skills: Must To Have Skills:Experience in Internet Information Server (IIS) Administration. Good To Have Skills:Experience in Apache Hadoop. Experience in designing, building, and configuring applications to meet business process and application requirements. Strong understanding of software engineering principles and best practices. Experience in providing technical support and guidance to end-users. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 3 years of experience in Internet Information Server (IIS) Administration. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Btech or equivalent

Job Description At Accenture, we believe your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity and your best true self to your work. Here, you'll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We are: Strategy & Consulting Global Network at Accenture empowers our people to compete, win and grow. We develop everything they need to grow their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. Topic Advisory at Accenture. Our Topic Advisory team is a specialty sales advisory service within the Strategy & Consulting Global Network. We are specialists aligned to Accenture's priority business offerings with expertise in how to go-to-market and best position Accenture to win work. We are the sales lab that works with offering leadership, equipping them with relevant market insights, customized sales messages, and curated sales assets to originate, sell, and win. You are: An experienced Senior Manager who is comfortable working with senior Accenture stakeholders. You have deep sales and delivery expertise in Sustainability Particularly you have profound expertise in the following areas:Sustainability Strategy, ESG regulations / regulatory reporting, ESG governance & operating model designESG risk assessment / measurement, ESG data management and understanding of underlying platform technologies, traceability / multi-tier visibilitySupply Chain Scope 3 decarbonization, Sustainable Procurement practices, Circular Business Models Well versed with what it takes to win consulting work, allowing you to build trust and effectively partner with senior stakeholders to sell our sustainability services to clients The work: As a Topic Advisory Senior Manager, you will provide high touch sales support within our global Sustainability Services network. This will include but is not limited to the following: Support and drive go-to-market campaigns Lead sales / pipeline reviews with leaders Solution high priority sustainability deals Own relationships with key stakeholders in the market, client service groups, and industry Accountable for market level targets incl. deals supported, wins supported, win rate, as well as network collaboration Bring the latest knowledge and best of content to each opportunity (e.g., industry trends benchmarking, competitive insights, etc.) Shape winning proposals for our clients, in some cases from end to end, in collaboration with practitioners across Accenture, industry and functional subject matter experts, and other teams as needed Align content and messaging for conversation starters, proposals, oral presentations, and other materials Develop go-to-market assets Conduct reviews with client teams to identify areas of improvement and harvest deliverables Stay relevant through training, research, client interaction and feedback sessions Qualifications Here is what you need: Bachelors degree in business or engineering 10+ years of experience in Sustainability A minimum of 8 years in sales or consulting at a top-tier consulting firm Structured thinking with a quantitative mindset Strong oral and written communication skills (clarity, consistency, conciseness) Proficient use of PowerPoint English language fluency (oral and written) Confidence working under time pressure and in fast-paced environments Must support working hours for the supported market Must be flexible with working hours to meet shifting business needs Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

Role & responsibilities Responsible for all Hardware and Software maintenance of IT infrastructure at offices, sites, business residences. * Ensuring focus and collaboration on user requests proactively without escalations either locally or remotely. * Ensure proper recording, documentation and closure of tickets or requests. * Apply systematic problem-solving skills to define issues, identify root causes, develop, qualify, and implement corrective actions in a timely manner. * Responsible for Bill of material / BoQ for any purchases follow-ups. * Audit IT assets as required along with Audit team. * Provide recommendation on technologies and self-motivated to learn new technologies. * Setup new offices IT infrastructure and ready to travel for business needs. * Collaborate with the other IT members for management of the IT infrastructure. * Ensure and adhere to IT guidelines and policies. Technical Skills required: * Knowledge of Windows OS versions with installation/upgradation/troubleshooting including performance tuning and resource optimizations. Knowledge of Linux and Apple device/software usage is a plus. * Knowledge of hardware troubleshooting/setup/changes, setup/maintenance of biometric devices. * Knowledge of Office software options/installations like MSOffice, LibreOffice, and similar. * Familiarity with Microsoft 365 Email login/troubleshooting * Knowledge of Active Directory and familiarity with PowerShell scripts. * Understanding of Networking on: DNS, DHCP, TCP/IP, HTTP, HTTPS, FTP, DHCP * Understanding of LAN Design and Implementation of IP address. * Understanding of Wi-Fi access management, Firewall policies management. * Understanding IT security and familiarity with basic programming is a plus. Preferred candidate profile 3-5 years of experience in IT management or a related field. B.Sc/M.Sc (Computers) / B.Tech/B.E. (Computers) degree from a recognized university. Perks and benefits As per company norms

Skill required: Trust & Safety - Content management Designation: Instructor Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while makinga larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? The Training Manager manages the training team, develops & delivers training solutions using prescribed content, tools & processes, according to the Optimization process, quality, production & production standards. They have the primary purpose of developing training assets (including but not limited to instructor-led training, web-based training, application simulations, & performance simulation) based on high-level design specifications. Achieves sales training operational objectives by contributing sales training information & recommendations to strategic plans & reviews; preparing & completing action plans; implementing production, productivity, quality, & customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change. Additionally, the Training Manager requires minimal supervision throughout, & mentors & guides the team members during the design, development & training delivery process.Google AdWords Certified on Search & Display Strong background in Optimization. Strong written communication skills - working knowledge of editorial requirements grammar & instructional design of AdWords;Strong oral communication skills - ability to interview SMEs to define & structure instructional materials.Team management & leadership skillsKnowledge of & practice with several instructional approaches (web-based, instructor-led, or virtual instructor-led training)Proficient in MS Excel & Google/PPT presentationExtensive client front ending Roles and Responsibilities: Accountable for training solutions production, facilitation & delivery in sync with business needs for new hires, specialists, existing resources & new processes / projects through his team of Training Managers. Accountability of the below responsibilitiesDevelop an in-depth understanding about the subject matter through materials provided & individual research.Assessment protocol & gather content from Subject Matter Experts & Sr.-Level Stakeholders.Design & create tool-focused, performance enablement deliverables, through training & coaching. Develop & integrate module content, materials & media to meet detailed training design specifications.Analyze Sales performance of the process & determine training requirement based on the Account performanceHelp the team implement sales methodology to enhance performanceManagement of development & edit of content to support the overall learning goals & objectives.Review course materials to confirm learning objectives have been met based on results of audience & report through daily governance. Review deliverables for completeness, compliance with st&ards, & consistency with the detailed process design prior to sending to the client for review.Review & revise content based on feedback from internal & client reviewers or stakeholders, resolve conflicting feedbackManager Train the Trainer sessionsSupport training solutions development processUse process development tools according to defined standards, identify continuous improvement areas based on lessons learnedParticipate in course test activities such as PKTs, Refreshers, Train the Trainer programs, editorial & instructional design checks, properly document problems for issue resolution.Collaborate with peers & Subject Matter Experts (SMEs) via professional communication channels to maintain relationships to enable continuous throughput improvement. Review work of peers & contribute to best practice / lessons learned & developed on the jobEvaluate course assessment results &prepare recommendations for future enhancements / updates using daily batch reports, early warning signals & feedbacks. Accountable for training administration tasksReport status including estimates to complete work; identify potential risks for own & team efforts. Highlight hiring errors to identify early stage misfits. Receive & act on feedback related to deliverables & own team's performance.Provide assistance & mentor new Analysts on process tools, templates & iLCS process activities, take initiative to share ideas & best practices based on experience. Qualification Any Graduation

As a Deputy Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals.

Female only Responsible for managing daily office tasks, including answering phones, scheduling appointments, organising files, handling correspondence, drafting emails, preparing quotations, taking follow-up.

Perform back-office duties, ensuring smooth operational flow and handling clerical tasks for the organization.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Excellent oral and written communication and listening skills Customer centric Attention to details Computer Savy - MS office & Internet Handles contacts with our customers in a polite and friendly way, instilling customer confidence Willingness to work in shifts Must possess good verbal and written communication skills Courteous, with strong customer service orientation Dependable, with proficient attention to detail Preferred industry experience Must be goal oriented Possess insight into self and others Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Senior Group Leader Essential Hiring Skills: Good Interpersonal & people management skills with good problem-solving approach. Need to handle a span size of 100-150 heads. Excellent verbal, written communication & presentation skills. Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction. Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools. Excellent analytical skills for MIS, number crunching & reporting to internal / external customers, problem-solving, decision-making & management skills. Ability to exercise managerial judgment and perform as a mentor. Ability to handle stressful situations / Should have patience and not be overawed by difficult situations / Situation handling skills. Leadership skills / Team Management Skills. Knowledge of Client and end user requirement (Before starting floor management). Basic understanding and ability to trouble shoot issues and implement change as needed. Basic knowledge of forecasting and scheduling techniques, operation policies and procedures and MIS. Ability to drive results against SLA performance indicators. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Technical Support Engineer(Treasury Help Desk) Band:B1 Work Location:Mumbai- BKC Shift timings:8am- 8pm IST Skill- Technical /Treasury Help Desk Support Work from Office only. Alt Saturdays working Total open positions:1 Mode of Interview- Video 1 Experience in remote desktop support (L1 and L2 support) with basic application support knowledge (internet as well as intranet) 2. Should be aware of hardening and security settings of desktop OS (Windows 10 and 11) 3. Good English communication skills 4. Printers, scanner, Outlook (O365) configuration knowledge.

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team What are we looking for? Agility for quick learning Ability to work well in a team Commitment to quality Ability to handle disputes Numerical ability Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (insert language) skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Marketing Operations - Web Application Development Designation: Web Developer Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Be a part of the Marketing Operations team that is leading the managed services arm of Accenture. We power our client business through the integration of insights, data, and technology. We are focused on activating and scaling the best brand experiences, to deliver breakthrough marketing-led growth, cost-effectively, across all digital consumer touchpoints and channels. The value we bring to clients boosts their marketing efficiency and effectiveness that powers their growth. We are looking to hire passionate and innovative leaders in Marketing Operations with deep domain expertise in digital marketing and delivering cutting edge marketing services across a range of clients and industries, bringing with them strong operations acumen and transformative leadership. You will be working as a part of the Digital Marketing team to understand and help clients market their products or services using digital technologies, mainly on the internet, but also including mobile phone apps, display advertising, e-commerce/online shopping website, and any other digital medium. The Program and Project Management team is highly focused on delivering successful projects to clients on time while ensuring that they are well within the scope and the budget. The team is responsible for initiating, planning, and executing projects while also tracking, managing dependencies, predicting, and mitigating risks. This team is also responsible for establishing and maintaining relationships with key stakeholders and third- party vendors. Develop HTML Emails for Email Campaigns? Solving technical questions for the team? What are we looking for? Hyper Text Markup Language (HTML) Cascading Style Sheets (CSS) Adaptable and flexible Problem-solving skills Agility for quick learning Hands-on experience with trouble-shooting Written and verbal communication Experienced in Email Campaign (Email Creation) Proficiency in MS Office Suite, MS Outlook, Internet Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

About The Role : Handling end-to-end recruitment. Healthcare hiring. Understand the Client Requirements. Non-IT hiring/bulk hiring. Sourcing the Candidates through Job Portal like Naukri, Times & Monster also through Reference and Network. Searching resumes through internal databases, and external entities like Boolean searches, Mass Mailing through job boards, Job Posting, LinkedIn searches. Sourcing and screening profiles as per requirement. Coordinating the interview Drives. Sourcing the Quality and Suitable candidates from the target Companies with the help of Resources Provided. Screening the Candidate based upon the educational qualification, technical skills, Communication skill and experience. Creating the Database skill wise against given Requirement. Scheduling and Tracking the Shortlisted Candidates for the Interview. Maintaining the Trackers & Reports of the Candidates. Should be comfortable in travelling. Roles and responsibilities Meet set targets as per recruitment plan. Use social media, job boards, Internet sourcing, and other technical means to source candidates for open jobs. Work with internal teams and hiring managers to assist with recruitment efforts. Develop recruitment strategy. This may include job posting, sourcing channel development, recruitment campaign planning etc. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements. Manage the recruitment process and life cycle, including initial assessments, interviews, and offers

About The Role : Handling end-to-end recruitment. Healthcare hiring. Understand the Client Requirements. Non-IT hiring/bulk hiring. Sourcing the Candidates through Job Portal like Naukri, Times & Monster also through Reference and Network. Searching resumes through internal databases, and external entities like Boolean searches, Mass Mailing through job boards, Job Posting, LinkedIn searches. Sourcing and screening profiles as per requirement. Coordinating the interview Drives. Sourcing the Quality and Suitable candidates from the target Companies with the help of Resources Provided. Screening the Candidate based upon the educational qualification, technical skills, Communication skill and experience. Creating the Database skill wise against given Requirement. Scheduling and Tracking the Shortlisted Candidates for the Interview. Maintaining the Trackers & Reports of the Candidates. Should be comfortable in travelling. Roles and responsibilities Meet set targets as per recruitment plan. Use social media, job boards, Internet sourcing, and other technical means to source candidates for open jobs. Work with internal teams and hiring managers to assist with recruitment efforts. Develop recruitment strategy. This may include job posting, sourcing channel development, recruitment campaign planning etc. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements. Manage the recruitment process and life cycle, including initial assessments, interviews, and offers

About The Role :

Saraswathy Multispeciality Hospital is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Technical voice process Location : Gurgaon/Noida Eligibilty : Good communication skills and should have technical knowledge Salary : upto 38k+incentives Both sides cabs If interested Call/Whatsapp Bharat 9818173324, 8700622022, Ananya 9315447735

Technical voice process Location : Gurgaon/Noida Eligibilty : Good communication skills and should have technical knowledge Salary : upto 38k+incentives Both sides cabs If interested Call/Whatsapp Bharat 9818173324, 8700622022, Ananya 9315447735