Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We are seeking an experienced Associate skilled in Zscaler Proxy, Firewalls, Data Loss Prevention (DLP), and Endpoint Detection & Response (EDR) solutions. The successful candidate will play a pivotal role in ensuring the security, availability, and performance of our IT infrastructure by implementing both proactive and reactive measures to secure our network and endpoint environments. Key Responsibilities Zscaler Proxy Management Configure, manage, and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Implement and enforce web security policies to ensure compliance with organizational standards. Troubleshoot and resolve Zscaler-related issues to ensure continuous internet and private application access. Conduct periodic health checks and performance tuning of the Zscaler infrastructure. Firewall Administration Manage and configure firewalls to secure internal and external network traffic. Create and maintain firewall rules, Network Address Translation (NAT) configurations, and VPN setups as per business requirements. Monitor and analyze firewall logs to detect and respond to potential security incidents. Regularly review firewall policies to ensure adherence to industry best practices and compliance standards. Endpoint and Data Protection Monitor endpoint activity for suspicious behavior and respond to threats promptly. Provide incident response support and recommend corrective actions for endpoint security incidents. Participate in vulnerability assessments and implement remediation plans. Collaborate with cross-functional teams to ensure seamless integration of security tools. Prepare and maintain technical documentation, configurations, and standard operating procedures. Experience 3-5 years of hands-on experience with Zscaler Proxy, Firewalls, DLP, and EDR solutions in an enterprise environment. Technical Skills: Strong knowledge of Zscaler technologies, including policy configuration, SSL inspection, and application control. Proficiency in managing firewalls, creating security rules, and implementing VPNs. Expertise in deploying and managing EDR tools for threat detection and response. Understanding of network protocols, IP subnetting, and traffic analysis tools. Familiarity with SIEM solutions and their integration with security tools. Strong understanding of security operations and incident management. Knowledge of endpoint security, malware detection, and response. Soft Skills: Strong problem-solving and analytical skills. Excellent verbal and written communication abilities. Capability to work independently and collaboratively in a fast-paced environment. Proactive attitude towards learning and adapting to new technologies. We are looking an experienced Associate skilled in Zscaler Proxy, Firewalls, Data Loss Prevention (DLP), and Endpoint Detection & Response (EDR) solutions. The candidate will play a pivotal role in ensuring the security, availability, and performance of our IT infrastructure by implementing both proactive and reactive measures to secure our network and endpoint environments. Key Responsibilities Zscaler Proxy Management Configure, manage, and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Implement and enforce web security policies to ensure compliance with organizational standards. Troubleshoot and resolve Zscaler-related issues to ensure continuous internet and private application access. Conduct periodic health checks and performance tuning of the Zscaler infrastructure. Firewall Administration Manage and configure firewalls to secure internal and external network traffic. Create and maintain firewall rules, Network Address Translation (NAT) configurations, and VPN setups as per business requirements. Monitor and analyze firewall logs to detect and respond to potential security incidents. Regularly review firewall policies to ensure adherence to industry best practices and compliance standards. Endpoint and Data Protection Monitor endpoint activity for suspicious behavior and respond to threats promptly. Provide incident response support and recommend corrective actions for endpoint security incidents. Participate in vulnerability assessments and implement remediation plans. Collaborate with cross-functional teams to ensure seamless integration of security tools. Prepare and maintain technical documentation, configurations, and standard operating procedures. Experience 3-5 years of hands-on experience with Zscaler Proxy, Firewalls, DLP, and EDR solutions in an enterprise environment. Technical Skills: Strong knowledge of Zscaler technologies, including policy configuration, SSL inspection, and application control. Proficiency in managing firewalls, creating security rules, and implementing VPNs. Expertise in deploying and managing EDR tools for threat detection and response. Understanding of network protocols, IP subnetting, and traffic analysis tools. Familiarity with SIEM solutions and their integration with security tools. Strong understanding of security operations and incident management. Knowledge of endpoint security, malware detection, and response. Soft Skills: Strong problem-solving and analytical skills. Excellent verbal and written communication abilities. Capability to work independently and collaboratively in a fast-paced environment. Proactive attitude towards learning and adapting to new technologies.

Three D Power Visualization Pvt Ltd is looking for RECEPTIONIST to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Good Communication Skills Pleasant Voice Good Command On English, Marathi Hindi Language Ability to handle basic admin work efficiently

BPO- Hiring For Social Media Blended Process- 5.00 LPA GGN Grad./UG's/ B.E./B.TEch With min.12 Months Exp. in Chat/Voice Process WIth Int'nl BpO Mandate. 5 Days Cabs 24/7 Pls Call- Dipankar@ 9650094552 Work From Office Only No Work From Home

BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Req ID: 325594 We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. ShiftRotational shift. QualificationGraduate with relevant experience/knowledge in a technical support role. Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English; possess excellent writing and comprehension skills with excellent customer handling skills. Work from Office Profile, 24x7 rotational shift.

About the Role: At WSP, there’s nothing we love more than pushing boundaries. Harnessing innovation and sharing insights across our diverse, international team to create a tomorrow’s world that's cleaner, greener and safer. Join us and you’ll be part of an organisation that takes pride in its people and purpose: creating long-lasting solutions to meet the needs of generations to come. We are recruiting for a Document Controller to join the GCC UK Property & Buildings Document Control team where the candidate will manage the information flow on multiple projects ranging in size from skyscrapers to refurbishment jobs. The role is based at WSP’s UK head office in Chancery Lane, London. A typical week would include: Review and implement Client/Contractor Information Management Procedure Provide training to project team on company processes, templates and electronic document management systems Download electronic drawings and documents, file appropriately and distribute to Project Team Work with Project Team/Project Managers to plan submissions Issue drawings and documents in accordance with Quality Assurance Procedures onto the projects common data environment Manage shared mailbox notifications and complete actions in a timely manner Run weekly outstanding reports We'd love to hear from you if you have: Are a proactive and enthusiastic individual with solid experience in data management Understanding of Quality Assurance procedures and BS EN ISO 19650-2 2018 Numbering, Revisions and Suitability Status Excellent computer skills, including good working knowledge of IT systems i.e. Microsoft Excel, Outlook and document control systems (EDMS/CDE) e.g. Aconex, 4Projects, Asite etc Has good organisational skills and experience of working with a variety of people on multiple projects and systems A helpful team player with excellent communication

Overview Solving clients' investment problems in the area of Sustainability and climate and supporting the sales of MSCI's Sustainability and climate data, indexes and tools. Responsibilities Qualitative and quantitative research in Sustainability and climate Advanced data handling, and modelling using Excel and Python Working closely with colleagues globally and continually advance the data and insights we provide to our clients Communicating insights both internally and externally, delivered to clients through PowerPoint reports or published blogs and research insights Qualifications 5+ years of relevant experience Degree in Economics, Finance, Environmental Studies, Climate Change, Geography, Politics, Engineering, Economics, or a related field. Proficient in Excel. Experience in Python is a must A combination of an academic track record with relevant work experience that shows responsibility for the delivery of models, reports, briefings, or other outputs. Demonstrable enthusiasm for addressing climate change in the corporate sector. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

To provide technical support, manage IT infrastructure, and ensure smooth system and network operations at the Rajkot branch in alignment with company policies.

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - VIjay R Contact no - 9094617814

Makwana World is looking for Junior Accountant / Data Entry Executive to join our dynamic team and embark on a rewarding career journey. Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, investors, and other entities. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting. Assisting management in the decision-making process by preparing budgets and financial forecasts.

ClearMedi Healthcare Pvt. Ltd is looking for Administrative Staff to join our dynamic team and embark on a rewarding career journey. Administrative Staff is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )

DPS Pataudi (Unit of Grey Matter Educational Socie ty) is looking for Receptionist to join our dynamic team and embark on a rewarding career journey. Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

DPS Pataudi (Unit of Grey Matter Educational Socie ty) is looking for Clerk to join our dynamic team and embark on a rewarding career journey. Data Entry:Accurately enter and maintain data in databases, spreadsheets, and other record-keeping systems File Management:Organize and maintain physical and electronic filing systems, ensuring documents are easily accessible and properly categorized Correspondence Handling:Manage incoming and outgoing correspondence, including emails, letters, and phone calls, and redirect as necessary Record Keeping:Maintain accurate and up-to-date records of transactions, interactions, and other relevant information Customer Service:Assist customers or clients with inquiries, providing information and directing them to the appropriate department or individual Office Supplies Management:Monitor and replenish office supplies as needed, ensuring the availability of essential items for daily operations Appointment Scheduling:Schedule appointments and meetings, and coordinate calendars for team members Billing and Invoicing:Assist in basic billing and invoicing tasks, ensuring accuracy and adherence to established procedures Assistance to Other Departments:Provide support to various departments as needed, including administrative tasks and coordination of projects Adherence to Policies:Ensure compliance with company policies and procedures in all aspects of clerical work

Preferred Qualifications: MBBS/ NURSING/BDS with MPH or Masters in relevant field with experience in Maternal and Child health. Salary: Rs. 71120/- Language :English, Kannada, Hindi Experience: Minimum experience 2 years Location: Bangalore Last Day for Receiving Application: 20th May , 2025 Roles and Responsibilities: For oversight and overall coordination of the technical aspects of the project along with the research team including periodic monitoring of research activities of the implementation research projects To provide support and assist in the training of research project assistants, plan, organize, and implement health programs, and complement clinical work of the Neonatal Unit Leadership, capacity building, and mentoring of research health personnel and project assistants. Annual reports of the project in collaboration with the PI. Plan and develop research proposals, conduct research, and publish the results of the research..

Company Description Important Note for Applicants: As part of our application process, you will receive an assessment immediately upon applying This assessment is designed to take approximately 30 minutes and must be completed on a laptop Please ensure you have a stable internet connection and a quiet environment to complete the test We appreciate your understanding and look forward to your application! Applications without assessment wouldn't be considered Wise is a global technology company, building the best way to move and manage the worlds money Min fees Max ease Full speed Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money As part of our team, you will be helping us create an entirely new network for the world's money For everyone, everywhere Job Description More about our mission and what we offer Role/Job Purpose As a Customer Support Agent at Wise you are the first point of contact for our Customers You are a skilled problem solver and customer advocate You handle complex issues with ownership and empathy across phone, chat, and email delivering outstanding customer experiences while adapting to change, navigating ambiguity, and upholding Wises mission of money without borders Key Responsibilities Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution Resolve Customer contacts and queries with sound judgment, empathy, and minimal escalation Meet performance targets across KPIs such as resolution rate, quality and handling time Demonstrate advanced product and process knowledge for the assigned region or queue Communicate clearly and professionally, adjusting tone and style based on customer context Maintain accurate records using standardized case-handling processes Follow security and data privacy procedures across all channels Proactively contribute to knowledge sharing, team discussions, and continuous improvement Take responsibility for your own learning and development through performance feedback, Wises Career Map and coaching from Team Leads Embody and uphold Wises values in daily interactions Qualifications Professional Experience: 1 year minimum Customer-facing experience, preferably in fintech, banking, telecom, or global contact centers Communication Proficiency Fluency in English and the supported language for the role (where relevant) Strong English written and verbal communication skills Work Schedule And Flexibility Flexibility in working hours and shifts This can include morning, evening, weekend, and public holiday shifts Working hours will be fixed at the start of the month, but activities during the shift can be flexible Work Environment Follow working from home guidelines where applicable Must be legally authorized to work in the assigned location Ways Of Working Agents may be required to attend team calls, including video interactions with other offices Open to feedback and coaching, with a clear desire for continuous improvement Skills And Attributes Typing speed of at least 40 words per minute Self-starter, able to work independently with knowledge resources, proactive, solution-oriented, and possess an ownership mindset Adaptability Able to keep up with constant change, patient, and flexible Great fit with our values and company culture Commitment To Diversity And Inclusion Commitment to fostering an inclusive and diverse work environment (DEI) Data Security And Compliance Data Security Awareness: Understanding and following data security procedures is critical, especially as data privacy regulations evolve Background Checks: Clean background checks when joining and clean re-checks Attendance And Availability In case of absence or sick leave, agents are required to provide a minimum of one-hour notice when unable to complete their shift or attend the office Additional Information Were people without borders ? without judgement or prejudice, too We want to work with the best people, no matter their background So if youre passionate about learning new things and keen to join our mission, youll fit right in Also, qualifications arent that important to us If youve got great experience, and youre great at articulating your thinking, wed like to hear from you And because we believe that diverse teams build better products, wed especially love to hear from you if youre from an under-represented demographic For everyone, everywhere We're people building money without borders ? without judgement or prejudice, too We believe teams are strongest when they are diverse, equitable and inclusive We're proud to have a truly international team, and we celebrate our differences Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers If you want to find out more about what it's like to work at Wise visit Wise Jobs Keep up to date with life at Wise by following us on LinkedIn and Instagram Show more Show less

Skill required: Pursuit Writing - Technical Writing Designation: Pursuit Writing Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do About Accenture:At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.We Are:Sales Excellence. Sales Excellence at Accenture empowers our people to compete, win and grow. We develop everything they need to grow their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.You Are:Someone who likes to get your message across concisely and clearly in anything you write or talk about. You re competitive by nature, and you enjoy digging into the details so you can provide a well-thought-out answer. You re always open to learning about new technology and trends. You also appreciate and can create a well-crafted story, in any medium. What are we looking for Heres what you need:Native level of fluency in English [and/or other languages as applicable]A minimum of 4 years of professional writing or related experience[For industry-aligned resources, include required technical or industry experience]Excellent command of business languageStorytelling experience and familiarity with editorial guidelinesHighly developed interpersonal and communications skillsHighly competent in MS Word and PowerPointStrong problem solving and decision-making abilitiesAble to work independently and in virtual environmentExtra credit if you have:Writing experience with IT offerings or topicsYou May Also Need:A home office or work area that is suitable for productive remote work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure. Roles and Responsibilities: The Work:You re a member of a writing team whose goal is to create clear, concise, and compelling sales materials to differentiate Accenture from its competitors. Along with creating and editing, you use creative storytelling to deliver innovative sales materials. You also help make sure the team consistently understands and follows best practices and standards.You willWrite, edit, research and proofread pursuit writing support requestsParticipate in proposal storyboarding sessions Apply conceptual writing and storytelling for large and complex dealsCollaborate with creative colleagues such as designers to develop materials Own the writing of standard sections and contentWork with subject matter experts to develop and refine contentConduct peer reviews and share insights to enhance contentContribute to and work with content in internal repositoriesSupport training and coach junior team membersApply best practices aligned with the global team, promoting consistency among writersContribute to and participate in the pursuit writing practice community Qualification Any Graduation

Hiring Field Sales Executives in Bangalore! On-field role, Mon–Sat, 10 AM–5:30 PM. Min 10+2 pass, Kannada must. 6+ months exp. preferred. Fixed salary + incentives, PF, ESI, bonus. Travel required. Apply now to grow fast & earn big! Required Candidate profile Mini qualification: 10+2/PUC. Lang: Kannada, Hindi, Telugu, Tamil, English. 6 to 12 M. sales or marketing experience required. communication and persuasion skills necessary. Field travel is required. Perks and benefits - Fixed Salary + Travel Allowance - ESI and PF

As a Process Associate – Insurance (Claims), you will be involved in the Processing of Life and Annuity Insurance, Claims processing. You should be flexible to work in shifts. Your primary responsibilities include: Handling claims investigation, processing, and payments Claims document validation, calculating benefit amount, and releasing same to the beneficiary Meet productivity and quality targets on a daily, weekly, and monthly basis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate (except B.Tech/Technical Graduation/Law) with a minimum of 1.5 years of experience in Life/Annuities products in Claims Good Communication skills – English (both written & verbal) Proactive and high analytical skills; should foresee issues and suggest solutions, with impactful data Basic Computer knowledge along with typing speed of 35 words/minute Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed