Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 5.0 years
7 - 10 Lacs
Nagercoil
Work from Office
Job Title:Telesales ExecutiveLocationNagercoil, Tamil NaduCompanyPanacorp Software SolutionsJob Overview:We are seeking a dynamic Telesales Executive to promote and sell our services over the phone. The ideal candidate will engage with potential clients, address inquiries, and convert leads into sales.Key Responsibilities:- Make outbound calls to potential clients to introduce services.- Convert leads into sales by understanding client needs.- Build and maintain strong client relationships.- Achieve weekly and monthly sales targets.- Maintain accurate records of interactions and sales data.Requirements:- MBA fresher or Any Degree.- Excellent English communication skills.- Strong sales ability and a target-driven mindset.- Proficiency in MS Office (Excel, Word). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
2.0 - 3.0 years
6 - 10 Lacs
Bengaluru
Work from Office
PhonePe is seeking a talented copywriter to join our dynamic team. The ideal candidate will have 2-3 years of experience, with a strong ability to convey complex financial concepts related to the equity market with clarity and creativity. Responsibilities In this role, you will be responsible for creating, developing and optimizing content across various channels. You will be working closely with the Growth team and get involved in writing content for push notifications, WhatsApp messages, emails, landing pages, banners and other marketing material. The ideal candidate will Stay updated with market trends, events, industry developments, competitors and regulatory changes Have strong analytical skills, attention to detail and the ability to research and write clear, concise, and engaging content Understand the behaviour of users in various cohorts and tailor content accordingly to drive business Collaborate with various internal teams like growth, designing, compliance and so on, to ensure content accuracy and alignment with the companys objectives Execute content strategies to effectively communicate financial news, updates and investment philosophies Find authentic sources from the sea of sources available on the internet Edit and proofread content to ensure it is error-free, fact-checked, grammatically correct, and adheres to the companys style Monitor and analyze content performance, using insights to suggest and implement improvements Requirements Excellent written and verbal communication skills Passion for financial education and a knack for storytelling Proven experience in content writing and finance for 2-3 years Ability to work independently and collaboratively in a fast-paced environment Passion for continuous learning and self-improvement Educational background in Finance is a plus PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Madurai
Work from Office
Description Senior Medical Writer Syneos Healthis a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities, Our Clinical Development model brings the customer and the patient to the center of everything that we do We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for, Whether you join us in a Functional Service Provider partnership or a Full-Service environment, youll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives, Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program, We are committed to our Total Self culture where you can authentically be yourself Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people, We are continuously building the company we all want to work for and our customers want to work with WhyBecause when we bring together diversity of thoughts, backgrounds, cultures, and perspectives were able to create a place where everyone feels like they belong, Job Responsibilities Mentors and leads less experienced medical writers on complex projects, as necessary, Acts as lead for assigned writing projects, Manages medical writing activities associated with individual studies, coordinating medical writing activities within and across departments with minimal supervision, Develops or supports a variety of documents that include, but not limited to: Clinical study protocols and clinical protocol amendments; Clinical study reports; Patient narratives; Clinical development plans; IND submissions and annual reports; Integrated summary reports; NDA and (e)CTD submissions; Investigator brochures, as well as; Clinical journal manuscripts, clinical journal abstracts, and client presentations, Identifies and proposes solutions to resolve issues and questions arising during the writing process, including resolution or escalation as appropriate, Reviews statistical analysis plans and table/figure/listing specifications for appropriate content, and for grammar, format, and consistency, Interacts with department head and staff members in data management, biostatistics, regulatory affairs, and medical affairs as necessary to produce writing deliverables, Serves as peer reviewer on internal review team providing review comments on draft and final documents, Adheres to established regulatory standards, including but not limited to ICH-E3 guidelines, as well as Company Standard Operating Procedures, client standards, and Company and/or client approved templates when completing medical writing projects, on-time and on-budget, Performs on-line clinical literature searches, as applicable, Maintains familiarity with current industry practices and regulatory requirements and guidelines that affect medical writing, Maintains awareness of budget specifications for assigned projects, working within the budgeted hours and communicating changes to medical writing leadership, Completes required administrated tasks within the specified timeframes, Performs other work-related duties as assigned Minimal travel may be required (less than 25%), Qualifications What were looking for Bachelor of Science degree with relevant writing experience or Bachelor of Arts degree (Social Sciences, English or Communications, preferred) with relevant scientific and/or medical knowledge and expertise, Extensive knowledge of English grammar and FDA and ICH regulations and guidelines as well as a familiarity with AMA style guide, Demonstrated high degree of independence with effective presentation, proofreading, interpersonal, and leadership skills and ensure a team-oriented approach, Strong proficiency in Word, Excel, PowerPoint, email, and Internet, Ability to demonstrate a familiarity with principles of clinical research and to interpret and present clinical data and other complex information, Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients, No matter what your role is, youll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment Learn more about Syneos Health, Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above Further, nothing contained herein should be construed to create an employment contract Occasionally, required skills/experiences for jobs are expressed in brief terms Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job,
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
Position Summary This internship provides an opportunity for students to apply their scientific knowledge, analytical skills, and problem-solving abilities to support CASs world-class collection of scientific data This data is curated from patent authorities, journals, technical reports, books, conference proceedings, and dissertations published in 180 countries and more than 50 languages, Job Responsibilities Interns in this role will provide database-building support for chemical and materials science literature curation into CAS products Specific responsibilities include utilizing CAS indexing and structuring policies to extract key alloy and inorganic substance information from journals and patents A proactive approach and a willingness to learn and follow structured guidelines are essential for this role, Qualifications A bachelors degree in Materials Science, Chemistry, or a related scientific field, plus 1-2 years in a related Masters degree program, is required, Excellent scientific reading comprehension and writing skills, Effective organizational skills, including attention to detail, time management, and multi-tasking 4 Ability to work independently as well as collaboratively within a team, Basic proficiency in computer applications, including word processing, spreadsheets, and document-sharing tools 6 Familiarity with video conferencing, instant messaging, email, and calendar scheduling software,
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Jamnagar, Ahmedabad, Rajkot
Work from Office
Title: Assistant Custom Field 2: 2600 Location: NEOU-1300, Gujarat, IN Country/Region: IN State: Guja City: NEOU-1300 Company: Dishman Carbogen Amcis Limited Business Unit: General Travel Description: To perform break down and preventive maintenance jobs (Reactor, Centrifuge, Pumps, Vacuum Pumps, Dryer, etc ) ALSO KNOW MS , SS WELDING OF PIPELINE, To report the work carried out on equipments, To Perform Other Responsibilities, As Assigned By Superior(s), Job Segment: Engineer, Welding, Engineering, Manufacturing
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
BVG India Ltd. is looking for Clerk to join our dynamic team and embark on a rewarding career journey Data Entry:Accurately enter and maintain data in databases, spreadsheets, and other record-keeping systems File Management:Organize and maintain physical and electronic filing systems, ensuring documents are easily accessible and properly categorized Correspondence Handling:Manage incoming and outgoing correspondence, including emails, letters, and phone calls, and redirect as necessary Record Keeping:Maintain accurate and up-to-date records of transactions, interactions, and other relevant information Customer Service:Assist customers or clients with inquiries, providing information and directing them to the appropriate department or individual Office Supplies Management:Monitor and replenish office supplies as needed, ensuring the availability of essential items for daily operations Appointment Scheduling:Schedule appointments and meetings, and coordinate calendars for team members Billing and Invoicing:Assist in basic billing and invoicing tasks, ensuring accuracy and adherence to established procedures Assistance to Other Departments:Provide support to various departments as needed, including administrative tasks and coordination of projects Adherence to Policies:Ensure compliance with company policies and procedures in all aspects of clerical work
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Conduct daily classes, create weekly monthly subject lesson plans, maintain records, documentation, interact with parents Excellent written verbal communication skills Basic knowledge of MsOffice
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Conduct daily classes, create weekly monthly subject lesson plans, maintain records, documentation, interact with parents Excellent written verbal communication skills Basic knowledge of MsOffice
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Conduct daily classes, create weekly monthly subject lesson plans, maintain records, documentation, interact with parents Excellent written verbal communication skills Basic knowledge of MsOffice
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Conduct daily classes, create weekly monthly lesson plans assignments projects based on Coding AI Should be able to handle the student s technical doubts Maintain records, documentation, interact with parents Excellent written verbal communication skills Basic knowledge of MsOffice
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Visakhapatnam
Work from Office
Role : Process Specialist Experience : 1 - 2 years Location: Visakhapatnam Essential Functions: Good knowledge of telecommunications/utility and invoice processing Ability to handle client chats and emails Basic understanding of the billing process Proficiency in MS Office Flexibility with shift timing Good typing skills
Posted 3 weeks ago
10.0 - 15.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Senior Technical Information Engineer At least/Minimum 10 years experience in similar field with E-mob knowledge
Posted 3 weeks ago
2.0 - 5.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Senior Consultant-General Medicine
Posted 3 weeks ago
4 - 8 years
4 - 8 Lacs
Bengaluru
Work from Office
Senior PeopleSoft Administrator Full-time DepartmentManaged Services Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been awardedInnovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. Were focused on our core values; using these weve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. About The Role You will be working with a range of technical experts as well as with knowledge leaders from the business, giving you exposure to an industry sector embracing innovation and evolution. You will be responsible for: Maintain PeopleSoft environments troubleshooting fixing all server / application related issues. Very good understanding of PeopleSoft Admin technical architecture. Drive PUM upgrade activities. Should work with Functional and Technical team members effectively. Help Technical team to migrate the approved code to Production. Planning environment availability for end users. Ability to perform post refresh activity on non-production environments. Monitor Production Schedule Jobs. Trouble shooting performance issues with PS processes and reports. Oracle DB installations, Database backup and recovery. Database Refresh/cloning. PeopleSoft Quarterly Patching Oracle DB patching, Maintenance Monitoring (Performance Monitoring and Tuning). Create and execute backup/restore and disaster recovery strategy and scripts for databases in specified environment. Provide database administration consulting services, including Oracle and Microsoft SQL Server. Effective Communication / Reporting to end users and Team members. Mentoring more junior members of the team Ready to work in shifts mainly in UK business hours but also EST. In addition, some Production releases will require planned Weekend work Qualifications Application Administration and PeopleTools. Experience in installation, troubleshooting and maintenance of PeopleSoft Internet Architecture components including App Servers, Process Schedulers, and Web logic Servers on LINUX as well as Windows. High-level skills in PeopleTools v854 and higher and with Integration Broker. Expert ability with administering Oracle and Microsoft SQL Server databases. Have minimum of 12 years PeopleSoft infrastructure experience. Comprehensive understanding of the PeopleSoft Internet Architecture (PIA). Experience with PeopleSoft 9.x (or above). Expert ability with all technical areas of PeopleSoft and/or PS Admin. Expert ability in all DBA areas (Microsoft SQL Server and Oracle). Demonstrated follow-through on assignments and issue resolution. Professional skills Required: Resource should have a minimum of 12 years of experience. Resource should have good communication. Resource should have analytical skills. Resource should have ability to handle the pressure. Experience on cloud servers. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. Cookies Settings
Posted 1 month ago
3 - 5 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: GenAI for Internet Software Products. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
7 - 11 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: IIS Admin Internet Information Services. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking (CLM). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
6 - 10 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: L&P Policy Acquisition & Servicing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
1 - 3 years
5 - 8 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
2 - 5 years
3 - 7 Lacs
Mumbai
Work from Office
locationsMumbai, Maharashtraposted onPosted 22 Days Ago job requisition idR0000289550 Career Area: Business Services About The Role : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. P os i t i on O bj ec ti v e T he Fiel d O ff i c e Co ordi n ato r po s i ti on i s res po ns i b l e f or th e m an ag em en t a n d coo r d i na t i o n o f a bro ad r an ge of f i el d o ff i c e a c ti vi t i e s of c on s i de r ab l e com pl ex i t y , i n sup po r t o f th e d i s tri c t b us i ne s s go al s a nd ob j ec ti v es . Di m en s i on s T he Field Office Coordinator s up p ort r ev en u e r ec og n i t i on b y proc ess i n g work orders an d i ss u i ng F i el d S er vi c e i n v o i c e i ns truc ti o ns . Natu r e an d S c op e T hi s po s i ti on rep orts to t he Di s tri c t S erv i c e M an a ge r (D S M) a nd th e i nc um be nt work s un de r o nl y v er y ge n eral di r ec t i on . Depe nd i ng on t he work l oc at i on the i nc um be nt m a y work c o m pl ete l y rem ote . T hi s po s i ti on pro v i de s s u pp ort to t he D i s tri c t M an a ge r , MM S O pe r at i o ns Ma na g er, F i el d S erv i c e S up erv i s or ( FSS ) , Cus tom er Se rv i c e S al es Rep s , A cc o un t M an a ge rs , Re gi on a l Fi el d E n gi ne er ( RF E ) an d Fi el d E m pl o y ees (FS R) b y pe r f or m i ng ad m i ni s trat i v e t asks , m an agi n g a wi d e v ari et y of of f i c e a c tivi t i es an d s y s t em s , i nc l ud i ng S af et y an d Hea l th aspe c ts , W o r k order pr oc ess i ng s y s tem an d/ or ER P s y s t em an d i de nti f y i ng an d res olv i n g p r ob l em s . A ss i gn m en ts m a y b e ambiguous, an d the i nc um be nt i s res po nsi bl e f or dete r m i ni n g w ork m eth od s an d c oo r di n ati ng proj ec ts wi th o the rs . T he Field Service Coordinator i s res po ns i bl e f or pr i or i ti z i ng t he wo r k l oa d a nd t he work l oa d o f ot h ers . T he Field Service Coordinator prov i de s s o l ut i on s t o The FOC III is responsible for prioritizing the workload and the work load of others. The Field Service Coordinatorprovides solutions to difficult problems and conflicts and coordinates decision making responsibility in the absence of District Service Manager. Res po nsi bl e f or ov eral l acc urac y , c om pl ete ne ss , c on f i de nt i a li t y a nd ad m i ni s trativ e o bj ec ti v es an d go al s ; m ay di r ec t a n d m oni tor th e work of ot he rs . T he Field Service Coordinator c on tacts extern al c us t om er s , as wel l as i nte r na l . P r i nci pa l A cc ou nta bi li t i es P r ov i d es l o gi s ti c a l an d ad m i ni s trat i v e su pp ort f or th e D S M, F S S , Fl e et Ma n ag er, RF E a nd F S R i n a l l off i c e a d m i ni s trati on li k e co rr es po nd e nc e, pres e nta t i o n an d trav el arr an g em en ts . A dm i ni s ter off i c e m an ag em en t d uti es f or s tan d - al on e o ff i c es (i f ap pli c a bl e) . Ma i nta i n rec ords a nd do c um en tati o n rel ate d t o H S S E , s uc h as m on thl y s af et y bri ef i ng s , a cci de n t i nv es ti ga ti on re po r ts, s af et y m ee ti ng m i nu tes a nd th e off i c e f i rs t ai d k it. W o r k togeth er w i t h th e Fi el d S er vi c e S u pe r vi s or (sc he du l i ng & m obi li z at i on of Fie l d e m pl o y e es , ad v i s i n g cus tom ers ) an d coll ec t l e ga l do c um en ts req u i r ed b y c ou ntr y be f ore m obi li z at i on T r ac k FS R trai n i n g a nd c ert i f i c ati o n, s ub m i t c erti f i c ati on s to CLM S . Ma i nta i n in g W o r k Or de r P r oc ess i ng S y s t em up to d ate f or f i el d em pl o y e e s v a l i d m edi c al c erti f i c ate s , off s h ore c erti f i c ate s , Fi tne s s f or Dut y , p ass po r ts , v i s as , etc. Or ga ni z e off s ho r e survi v al t r ai ni ng , r ef r es he r c ou rs es an d m edi c al vi s i ts f or f i el d e m pl o y ee s . Ma na ge t he In v oi c i ng P r oc es s and f ol l o w - u p o n c us to m er i nv oi ci ng a nd pu rc ha s e order, pre pa r e i n v oi c i ng i ns truc t i on s , i ss ui ng cr ed i t n o tes. Ge ne r ate a nd c he c k f or c o m pl ete ne s s of Fiel d S er vi c e Invoi c e an d su bm i t to Fin anc e f or f i na l rev i e w. A ss i s t Acc ou nti n g wi th pa s t d ue i n v oi c es . P r ep ara ti o n of In terc o i n v o i ci ng t o Fi n anc e. Ma n ag e , f ol l ow - up of th e n o n b i l l ab l e an d bi l l ab l e W o r k Or de r s (cr edi t ho urs ) P r oc es s . Di s p atch n e w y e arl y S a l es S erv i c e rat es to th e cus tom ers . Cr ea tes j ob s a nd W or k O r de r 's i n W or k O r de r P r oc ess i ng S y s tem an d d i s pa tc h to the Fi el d em pl o y ee s , proc ess i ng a n d rev i e w af ter j ob c om pl eti o n (c he c k of j ob rep ort, si gn ed t i m es he et, c l oc k r ep ort h ou rs , l au nc h P urch as e Or de r ) . Check expe ns e repo r ts f or Fi el d e m pl o y e es acc ord i ng to Fi e l d S er vi c e Repres en t ati v e G ui d el i ne an d T r av el an d E nte r t ai nm en t P oli c y , b ef ore ap prov al or i s r ej ec ti ng t he ex pe ns e r ep or ts i f no n - c o m pli a nc e o r m i ss i ng do c um en ts . Q ua l i f i c ati o ns T he Fiel d O ff i c e Co ordi n ato r III op erates wi th a g r e at d eg r ee of s el f -s uff i c i en c y un de r ge ne r a l d i r ec ti o n of th e Di s tri c t S er vi c e Ma na ge r . T he i n di v i du a l s h ou l d h av e go od j ud gm en t, a nd a s tron g un de rs tan di ng of the Cus tom er Se rv i c e o r ga n i z ati on a nd t he po li ci es an d prac ti c es of th e Com pa n y . T he i nc um be nt s ho ul d b e prof i c i e nt i n M i cr os o f t Off i c e a nd c om pu ter l i terate t o l ea r n oth er j ob s pec i f i c s y s tem s s uc h a s W o r k Or de r S y s tem E RP - s y s t em HSS E , E x p en s e R ep ort S y s t em an d Int r a ne t W e bs i te. La n gu a ges k ill s as req ui r e d b y th e d i s tri c t. T hi s po s i ti on req ui r es 3 - 5 y e ars of of f i c e e x pe r i e nc e o r rel ate d a dm i ni s trati v e eq u i v al e nt. Candidate must be permanently based in Mumbai, India. This is a full time 5 days office-based position. Posting Dates: April 22, 2025 - June 1, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our .
Posted 1 month ago
2 - 6 years
5 - 9 Lacs
Noida
Work from Office
About The Role Working within Global Accounting Platform. Level of service between support full delivery based on service catalogue1 Manage transactional part of General ledger activities2 Support the Local accounting statutory team3 Support delivering consolidation pack to LFD4 Support to compliance audit About The Role - Grade Specific Operating at entry level managerOperating as a Finance specialist supporting small and medium sized finance exercises.Will contribute to the transformation agenda and recognizes the importance of building a strategic mindset as well as being able to deliverAble to act on their own initiative with respect to the main perimeter of their roleKnows when to seek guidanceescalateAble to organize development for self and junior team member Skills (competencies)
Posted 1 month ago
3 - 6 years
4 - 7 Lacs
Gurugram
Work from Office
About The Role - High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, and Wireless Excellent written and verbal communication skills
Posted 1 month ago
2 - 7 years
4 - 6 Lacs
Gurugram
Work from Office
Hiring For International Blended Process - 5.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - Min. 1 Yr. Customer Service Experience in Any Domain Must. 24/7 Shift 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 1 month ago
1 - 6 years
4 - 5 Lacs
Gurugram
Work from Office
Hiring For Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 1 month ago
3 - 5 years
12 - 16 Lacs
Thane
Work from Office
Location Mumbai Job Title: Digitalization Application Support & Services Responsibility Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries. Technical guidance & win-win alignment between business requirements and use cases. Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure. Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. Effective closure of service cases and acquisition of Service Business are the key responsibilities. In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) Must participate in the full life cycle of the solution delivery. Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method. Should be willing to travel across India. Must have strong communication, presentation, and CRM skills. Skills and Competencies (required) Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration Advance Handle executive level customer interactions Advance Innovation process, New ideas / requirements from customer interactions Basic Understanding customer requirements, develop exesting & create new concepts Advance Experience 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area. Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration. Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus. Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them. Implementing Industry 4.0 solution, that is centered around Connected Products. Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service. Ability to work in a rapidly changing environment where continuous innovation is desired. Education BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable. Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
Posted 1 month ago
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