About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are looking for a passionate and experienced Professor to lead and contribute to the development of cutting-edge educational programs This is an exciting opportunity to be a part of an innovative team that is shaping the future of education through advanced AI-powered content and tools Key Responsibilities: Deliver lectures and conduct seminars on specialized subjects Develop comprehensive academic content and course materials Design and implement curriculum for online/offline educational programs Collaborate with the content development team to ensure the integration of practical, real-world knowledge into the curriculum Provide expert consultation and technical advice on academic projects Required Traits: D Proven experience in teaching at the university or college level Strong research background and interest in innovative teaching methods Excellent communication and presentation skills Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project, and typically, it could be up to Rs 1200 per hour For example, if you work an average of 3 hours every day, this could translate to up to Rs 90K per month, once you pass our screening process

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are looking for a passionate and experienced Professor to lead and contribute to the development of cutting-edge educational programs This is an exciting opportunity to be a part of an innovative team that is shaping the future of education through advanced AI-powered content and tools Key Responsibilities: Deliver lectures and conduct seminars on specialized subjects Develop comprehensive academic content and course materials Design and implement curriculum for online/offline educational programs Collaborate with the content development team to ensure the integration of practical, real-world knowledge into the curriculum Provide expert consultation and technical advice on academic projects Required Traits: D Proven experience in teaching at the university or college level Strong research background and interest in innovative teaching methods Excellent communication and presentation skills Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project, and typically, it could be up to Rs 1200 per hour For example, if you work an average of 3 hours every day, this could translate to up to Rs 90K per month, once you pass our screening process

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are looking for a passionate and experienced Professor to lead and contribute to the development of cutting-edge educational programs This is an exciting opportunity to be a part of an innovative team that is shaping the future of education through advanced AI-powered content and tools Key Responsibilities: Deliver lectures and conduct seminars on specialized subjects Develop comprehensive academic content and course materials Design and implement curriculum for online/offline educational programs Collaborate with the content development team to ensure the integration of practical, real-world knowledge into the curriculum Provide expert consultation and technical advice on academic projects Required Traits: D Proven experience in teaching at the university or college level Strong research background and interest in innovative teaching methods Excellent communication and presentation skills Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project, and typically, it could be up to Rs 1200 per hour For example, if you work an average of 3 hours every day, this could translate to up to Rs 90K per month, once you pass our screening process

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are looking for a passionate and experienced Professor to lead and contribute to the development of cutting-edge educational programs This is an exciting opportunity to be a part of an innovative team that is shaping the future of education through advanced AI-powered content and tools Key Responsibilities: Deliver lectures and conduct seminars on specialized subjects Develop comprehensive academic content and course materials Design and implement curriculum for online/offline educational programs Collaborate with the content development team to ensure the integration of practical, real-world knowledge into the curriculum Provide expert consultation and technical advice on academic projects Required Traits: D Proven experience in teaching at the university or college level Strong research background and interest in innovative teaching methods Excellent communication and presentation skills Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project, and typically, it could be up to Rs 1200 per hour For example, if you work an average of 3 hours every day, this could translate to up to Rs 90K per month, once you pass our screening process

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are looking for a passionate and experienced Professor to lead and contribute to the development of cutting-edge educational programs This is an exciting opportunity to be a part of an innovative team that is shaping the future of education through advanced AI-powered content and tools Key Responsibilities: Deliver lectures and conduct seminars on specialized subjects Develop comprehensive academic content and course materials Design and implement curriculum for online/offline educational programs Collaborate with the content development team to ensure the integration of practical, real-world knowledge into the curriculum Provide expert consultation and technical advice on academic projects Required Traits: D Proven experience in teaching at the university or college level Strong research background and interest in innovative teaching methods Excellent communication and presentation skills Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project, and typically, it could be up to Rs 1200 per hour For example, if you work an average of 3 hours every day, this could translate to up to Rs 90K per month, once you pass our screening process

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are looking for a passionate and experienced Professor to lead and contribute to the development of cutting-edge educational programs This is an exciting opportunity to be a part of an innovative team that is shaping the future of education through advanced AI-powered content and tools Key Responsibilities: Deliver lectures and conduct seminars on specialized subjects Develop comprehensive academic content and course materials Design and implement curriculum for online/offline educational programs Collaborate with the content development team to ensure the integration of practical, real-world knowledge into the curriculum Provide expert consultation and technical advice on academic projects Required Traits: D Proven experience in teaching at the university or college level Strong research background and interest in innovative teaching methods Excellent communication and presentation skills Why Join Us Competitive pay (Up to ‚1200/hour) Flexible hours Remote opportunity NOTEPay will vary by project, and typically, it could be up to Rs 1200 per hour For example, if you work an average of 3 hours every day, this could translate to up to Rs 90K per month, once you pass our screening process

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are seeking experienced AI Trainers with a minimum of 1 year of experience to join us in Hyderabad and contribute to impactful AI training projects Key Responsibilities: Develop, review, and refine domain-specific problems and solutions Evaluate AI outputs for accuracy, depth, and relevance across various subject areas Identify and correct conceptual, technical, or computational errors in AI-generated responses Collaborate in training and optimizing large language models using RLHF Required Qualifications: 1+ year of experience in a specific domain (Engineering, Sciences, Humanities, etc ) Strong understanding of subject fundamentals and problem-solving approaches Ability to critically analyze and enhance AI-generated content Why Join Us Work in a high-performing, competitive environment Gain hands-on experience with real-world AI training workflows Competitive stipend (Rs 25,000- 35,000) Shape the future of AI with Soul AI!

Sri Prakash Educational Society is looking for Receptionists / Front Office to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Qualification: Any Degree with relevant experience in reputed organisation. Candidates should have at least 3 Yrs. of experience.

Shyam Advisory Ltd. is looking for Back Office Assistant to join our dynamic team and embark on a rewarding career journey Assist with data entry and record keeping tasks, such as inputting customer information, financial transactions, and other relevant data into the company's database or software system Manage and organize documentation, including filing, scanning, and maintaining electronic records Process invoices, purchase orders, and other financial documents as needed Assist with general office tasks such as answering phone calls, responding to emails, and coordinating appointments and meetings Maintain office supplies and ensure that all necessary equipment is in working order Collaborate with other departments to ensure that information is accurate and up-to-date Identify and recommend process improvements to increase efficiency and productivity in the back office Strong computer skills, including proficiency in Microsoft Office and experience with database or software systems Strong attention to detail and accuracy in data entry and record keeping Excellent communication skills, both written and verbal Demat account opening KYC process Form filling

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad & UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO- Hiring For Social Media Blended Process- 5.00 LPA GGN Grad./UG's/ B.E./B.TEch With min.12 Months Exp. in Chat/Voice Process WIth Int'nl BpO Mandate. 5 Days Cabs 24/7 Pls Call- Dipankar@ 9650094552 Work From Office Only No Work From Home

About The Role : Job TitleClient Service Analyst LocationMumbai, India Role Description About Deutsche Bank Positive Impact. Its what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society. Were committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients. This is made possible by our peopleagile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As youll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, were driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel. Corporate Bank At the heart of Deutsche Banks client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, Cash Management, Lending, Trade Finance, Trust and Agency Services as well as Securities Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide support to Corporate clients on all day-to-day, service related queries applying the highest standards. This will cover CMS products like local & cross border payments, payment investigations, sanctions case handling, fund release, static updations, account confirmations, tax payments, proof of payments, GIRO/MEPS payments, BACS recall of funds, FX transactions, statements/advices, Standing order/Direct Debits CHAPS/Faster payments, billing, Cash pooling, Cheque book/Payin slip requests, etc. Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank and resolve road blocks that hinder closure of deals with thorough understanding of policies and compliance guidelines Liaises with overseas teams to ensure globally / regionally consistent high standards in service solutions for all clients Manage client queries for countries centrally supported from India Coordinates and aligns closely with offshore teams Provides support for self-service apps for Corporate clients, where possible Work closely with onshore teams on E2E procedures and processes. Escalates issues to onshore teams in timely manner to manage client expectation & relationship Prepares and provides MIS reports where required Contributes to Continuous Improvement activities leading to operational efficiencies. Initiate and works with relevant teams on any projects that will lead to efficiencies in processes and reduction of queries Manage administrative tasks for the team Take on responsibilities as the dedicated Service Manager for clients Manage queries on settlement of trades - Cash, trade and Commodities, follow-up for settlement instructions, documents, status of payment, follow-up with clients for underlying documents Engage with stakeholders for Compliance and Audit requirements Conduct dipstick surveys, VOCs, Service Reviews and work towards closure of issues/complaints Your skills and experience Graduate/Post graduate with 8-12 years in servicing corporate clients or in a financial institution in a client facing role. Basic analytical skills, ability to exercise flexibility with regards to production problem solving Excellent communication skills, fluent in English and preferably local language Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offering Driven and motivated to work under tight timelines Extremely diligent and hardworking to efficiently manage deadlines Open minded, able to share information, transfer knowledge and expertise to team members Strong team spirit with ability to inspire and influence team members to achieve the team's goals, besides achieving own objective Experience in electronic banking support is an advantage Excellent skills in using MS Office Power point and Excel How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

The BI- Fundamentals of Business Analytics using SAS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BI- Fundamentals of Business Analytics using SAS domain.

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

Input data Enter data from paper documents or digital records into a system or database Verify data Check the accuracy of data to ensure there are no errors or discrepancies Maintain data Ensure data is organized and stored in a secure location

Enter information into database systems accurately and efficiently. Manage and maintain accurate records and reports. Meet productivity and quality standards. Basic computer skills and knowledge of MS Office require

The BT Enterprise Telephony role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BT Enterprise Telephony domain.

About Info Edge InfoEdge’s mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Shiksha.com Shiksha.com is an online platform that helps students find in-depth information about colleges, courses and exams. It also enables students to interact with domain experts and college/school alumni towards taking exam, course-selection and college-selection related decisions. It has a repository of reliable and authentic information for over 15,000 institutions, 1,40,000 plus courses and gets over 70 million unique visitors per year. Shiksha provides leads of relevant students to Universities and Colleges seeking to admit those students in their courses Hiring Author for Shiksha.com Domestic Exam Team. Domain: Writing for Education websites for entrance exam coverage, preparation related content, topper interviews, news, features, etc. Profile largely involves desk work. Candidate must be open to field reporting as and when required for content coverage. Skills: Proficiency in online writing, understanding of SEO, keyword research, competition analysis to write content. Knowledge of video content creation basics preferred. Experience required: 1-3yrs in online writing Educational qualification: Any graduate/post graduate. Preferred stream is Mass Communication. Language proficiency: English written and spoken Work mode: Work from office (Mon-Fri). Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Skill required: Insurance Services - Collections Processing Designation: Measurement and Reporting New Associate Qualifications: BCom/MCom/Post Graduate Diploma in Finance Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Insurance is a legal agreement between two parties the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstancesManage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Accounting Journal EntriesAccounting ReconciliationAccounts Payable ProcessingIntercompany Account ReconciliationAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressureAbility to work well in a teamBalance Sheet Account Reconciliations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Post Graduate Diploma in Finance

Skill required: Record To Report - Account Reconciliations Designation: Record to Report Ops New Associate Qualifications: BCom/MCom Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Flexible for working in US shift Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities" Roles and Responsibilities: "Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols." Qualification Any Graduation

Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

Skill required: Order Management - Order Management Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation