184 Internet Explorer Jobs - Page 2

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve cash flow and reduce outstanding amounts. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze financial data to identify trends and areas for improvement. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of all transactions and activities. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Analyze market trends and competitor activity to inform business decisions. Identify and report on key performance indicators (KPIs) to senior management. Provide expert guidance on risk management best practices to stakeholders. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills. Experience working with financial institutions or similar organizations. Proficiency in relevant software applications and tools. Any graduate can apply for this position.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer complaints and issues. Analyze and report on key performance indicators related to receivables management. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred. Location - Chennai,Ranipet,Tiruvannamalai,Vellore

We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 1-4 years of experience. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial situations to offer expert advice on mortgage options. Collaborate with internal teams to ensure seamless delivery of services and high-quality customer service. Stay updated with market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service by promptly responding to client queries and resolving issues efficiently. Job Requirements Strong knowledge of the BFSI industry, particularly in retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to assess complex financial situations. Proficiency in using technology and software applications to manage client data and interactions. Ability to work collaboratively as part of a team to achieve common goals.

We are looking for a skilled Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 5 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the branch's receivable portfolio, ensuring timely payments and minimizing bad debts. Develop and implement effective strategies to improve cash flow and reduce outstanding amounts. Collaborate with the collections team to resolve customer issues and enhance overall customer satisfaction. Analyze financial data to identify trends and areas for improvement in the bank's receivable operations. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to receivables management. Job Requirements Strong knowledge of accounting principles, financial regulations, and banking practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and decision-making skills with attention to detail. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivable function. Develop and implement strategies to improve cash flow and reduce bad debts. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze financial data and reports to identify trends and areas for improvement. Ensure compliance with regulatory requirements and internal policies. Maintain accurate and up-to-date records of all transactions and activities. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve cash flow and reduce bad debts. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze financial data to identify trends and areas for improvement. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of branch receivables transactions. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly motivated and experienced Relationship Manager to join our team in the retail mortgages department. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Conduct thorough analysis of client financial situations to offer appropriate guidance. Provide exceptional customer service and support to ensure high levels of client satisfaction. Stay up-to-date with market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in retail mortgages. Strong understanding of mortgage products and services, including features and benefits. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to assess client financial situations. Proficiency in using technology and software applications to manage client data and interactions.

We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues related to payments. Analyze financial data to identify trends and areas for improvement in the bank's receivables. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions with customers. Job Requirements Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other relevant software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues related to payments. Analyze financial data to identify trends and areas for improvement in the bank's receivables. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions with customers. Job Requirements Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivables function. Develop and implement strategies to improve cash flow and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze financial data to identify trends and areas for improvement. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of all transactions and activities. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue and cross-sell products. Collaborate with internal teams to resolve customer queries and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Proficiency in using technology and software applications.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide excellent customer service through various channels, including phone, email, and walk-in. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer issues. Identify and escalate trends or systemic issues impacting customer service. Continuously improve knowledge and skills to stay current with industry developments. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving and analytical skills are required. Proficiency in using technology and software applications is necessary. Strong attention to detail and organizational skills are vital. Ability to work collaboratively as part of a team.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3 to 8 years of experience in the BFSI industry, with a strong background in retail mortgages. Roles and Responsibility Manage and maintain relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking, referrals, and market research. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement effective sales strategies to achieve business targets. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of retail mortgages, including features, benefits, and risks. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills with attention to detail. Proficiency in MS Office and other relevant software applications. Ability to meet sales targets and achieve business objectives.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues related to payments. Analyze financial data to identify trends and areas for improvement in the bank's receivables. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions with customers. Job Requirements Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred. Location: Chennai,Gingee,Vellore,Viluppuram

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch receivable function. Develop and implement strategies to improve cash flow and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze financial data and reports to identify trends and areas for improvement. Ensure compliance with regulatory requirements and internal policies. Maintain accurate and up-to-date records of all transactions and activities. Job Requirements Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in Microsoft Office and other software applications. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a highly motivated and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 0-6 years of experience. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial situations to offer expert advice on mortgage options. Collaborate with internal teams to ensure seamless delivery of services and high-quality customer service. Stay updated with market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service by promptly responding to client queries and resolving issues efficiently. Job Requirements Strong knowledge of the BFSI industry, particularly in retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to assess complex financial situations. Proficiency in using technology and software applications to manage client data and interactions. Ability to work collaboratively as part of a team to achieve common goals.

: Job TitleClient Service Analyst LocationBangalore, India Corporate TitleAssociate Role Description About Deutsche Bank Positive Impact. Its what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society. Were committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients. This is made possible by our peopleagile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As youll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, were driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel. Corporate Bank At the heart of Deutsche Banks client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, Cash Management, Lending, Trade Finance, Trust and Agency Services as well as Securities Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide support to Corporate clients on all day-to-day, service related queries applying the highest standards. This will cover CMS products like local & cross border payments, fund release, static updations, account confirmations, proof of payments, BACS recall of funds FX transactions, statements/advices, Standing order/Direct Debits CHAPS/Faster payments, billing, Cash pooling, Cheque book/Payin slip requests, etc. Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank and resolve road blocks that hinder closure of deals with thorough understanding of policies and compliance guidelines Liaises with overseas teams to ensure globally / regionally consistent high standards in service solutions for all clients Manage client queries for countries centrally supported from India Coordinates and aligns closely with offshore teams Provides support for self-service apps for Corporate clients, where possible Work closely with onshore teams on E2E procedures and processes. Escalates issues to onshore teams in timely manner to manage client expectation & relationship Prepares and provides MIS reports where required Contributes to Continuous Improvement activities leading to operational efficiencies. Initiate and works with relevant teams on any projects that will lead to efficiencies in processes and reduction of queries Manage administrative tasks for the team Take on responsibilities as the dedicated Service Manager for clients Manage queries on settlement of trades - Cash, trade and Commodities, follow-up for settlement instructions, documents, status of payment, follow-up with clients for underlying documents Engage with stakeholders for Compliance and Audit requirements Conduct dipstick surveys, VOCs, Service Reviews and work towards closure of issues/complaints Your skills and experience Graduate/Post graduate with 8-10 years in servicing corporate clients or in a financial institution. Basic analytical skills, ability to exercise flexibility with regards to production problem solving Excellent communication skills, fluent in English and preferably local language Excellent team worker, able to work in virtual global teams and a matrix organization Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offering Driven and motivated to work under tight timelines Extremely diligent and hardworking to efficiently manage deadlines Open minded, able to share information, transfer knowledge and expertise to team members Strong team spirit with ability to inspire and influence team members to achieve the team's goals, besides achieving own objective Experience in electronic banking support is an advantage Excellent skills in using MS Office Power point and Excel How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Roles and Responsibilities Telecaller/ Sr. Telecaller/Front Desk/ Help Desk Job with excellent perks and incentives Answering calls and resolving queries about products or company. Conveying verbal acknowledgments of offers to our Sales group for closing. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies. Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. Acquiring and updating an individual's contact details. Calling active or old customers to encourage the purchase of items. The candidate must be comfortable with the rotational shifts. Desired Candidate Profile Proven experience as telesales, Telecaller/ Sr. Telecaller/Front Desk/ Help Desk representative or other customer service role. Proficient in communication and interpersonal skills Research and record-keeping skills Excellent Communication and verbal Skills Outstanding negotiation skills to resolve issues and address complaints Data entry skills High school diploma; B.Sc/BA will be added advantage. Perks and Benefits 2 lakh to 10 lakh per year Call 9988353971 7508062612 9988350971 WhatsApp number 9781021114

UI/UX Designer & Developer Proficiency with Photoshop, Illustrator, Adobe XD and Sketch is mandatory Knowledge in Prototyping tools such as Invision or Zeplin Knowledge in wireframing tools such as Figma or Adobe XD Proven experience as a UI/UX Designer or similar knowledge in the design process including user research, visual design, component design Very good knowledge on Mobile Apps Design & Web Application Design Creative a wide range of graphics and layouts for Architecture design, Product Ads, Social Media Banners, Brochure designs, Business Card Designs, letter head designs. Knowledge on Video Editing Up to date with the latest UI/UX trends, techniques and technologies Photoshop to HTML Conversion, Angular and material Essential front-end web development languages, i.e., HTML, HTML5 CSS, CSS3, JavaScript, jQuery. Front end frameworks (bootstrap, angular, material) Experience with CSS Preprocessors(LESS, SASS) Responsive web design to create applications that automatically conform to multiple screen sizes/devices. Conduct usability testing to identify and fix UI issues, and gather real-world intelligence from target users. Wield their knowledge of Search Engine Optimization (SEO) to develop search-friendly websites and interfaces. Excellent problem-solving skills Optimize Applications for maximum speed Maintain and improve website Knowledge on Cross Browsing (Ie, Firefox, chrome Microsoft edge, safari, etc.)

VELTON PHARMACEUTICALS PRIVATE LIMITED is looking for Computer Data Entry Operator to join our dynamic team and embark on a rewarding career journey. Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience with MS Office and data programs Familiarity with administrative duties Experience using office equipment, like fax machine and scanner Typing speed and accuracy Excellent knowledge of correct spelling, grammar and punctuation Attention to detail Organizational skills, with an ability to stay focused on assigned task

Client Server Tech is looking for Computer Operator / Data Entry to join our dynamic team and embark on a rewarding career journey. Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience with MS Office and data programs Familiarity with administrative duties Experience using office equipment, like fax machine and scanner Typing speed and accuracy Excellent knowledge of correct spelling, grammar and punctuation Attention to detail Organizational skills, with an ability to stay focused on assigned task

Client Server Tech is looking for Computer Operator / Data Entry to join our dynamic team and embark on a rewarding career journey. The main duties of a Computer Operator include:Operating computer systems and ensuring their proper functioningMonitoring the performance of computer systems and identifying potential issuesPerforming basic maintenance tasks, such as cleaning and organizing computer equipmentTroubleshooting hardware and software problems and resolving them in a timely mannerBacking up and restoring data as neededInstalling and configuring software and hardware components

Req ID: 325594 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Shift: Rotational shift. Qualification: Graduate with relevant experience/knowledge in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English possess excellent writing and comprehension skills with excellent customer handling skills. Work from Office Profile, 24x7 rotational shift. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Skill required: Omnichannel - Service Desk Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Overall Purpose of Job Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing tool Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Nature of HR queries to be dealt withProvide recruitment and onboarding support to new employees Updating personal records (Address, Name, emergency contact details) of the employees Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time. Helping employees obtain their verification of employment Helping hiring managers in the recruitment process Manage employee grievance queries Administer or change benefits, health plans, retirement plans, etc. Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an bility to learn quickly Excellent verbal and written communication skills Typing speed 50 words per minute Educational Profile Any graduate from Govt. recognized universities Experience Profile Prior international BPO work experience preferred Freshers acceptable Non-BPO work experience would be irrelevant Personal Attributes Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focussed Results driven High standards of Integrity Attention to detail Working Hours24 x 7 Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation