International Voice Support Fluent English

Job Description:
We are seeking a dedicated and enthusiastic Customer Service Representative to join. In this role, you will be the voice of our company, providing exceptional service and support to our international clients. If you have a passion for helping others and enjoy working in a fast-paced environment.Key Responsibilities:Handle outbound customer calls with professionalism and courtesy.Provide accurate information and support to customers regarding products and services.Resolve customer queries and issues efficiently, ensuring a positive customer experience.Maintain detailed records of customer interactions and transactions.Collaborate with team members to improve processes and customer satisfaction.Stay updated on company policies, product knowledge, and industry trends.

Mode of Work (WFH or WFO) - WFO

Interview process – Versant, followed by 2 Virtual rounds.

Versant Threshold: 60 (Pearson Versant tool)

Location: Mumbai- MDC7 – Arioli / MDC2 Vikhroli
Shift Timing – US Rotational Shifts | 2-way cab within 35 Kms radius.Documents required- Offer Letter, relieving letter, last 3 months salary slips, PF Statement/ Form 16

Shift Timing: 5:30 PM to 3:30 AM & 6:30 PM to 2:30 AM.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

Speak with the employer
+91 8867151186