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international voice process

SourceOff Services

4 - 5 Lacs

Pune

Posted:1 week ago

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Job Description

Job Description – International Customer Support Executive

Company: Tech Mahindra
Job Role: International Customer Support Executive
Locations: Hinjawadi & Yerwada, Pune
Experience Required: Minimum 6 months of experience

Job Overview

We are hiring experienced candidates for the International Customer Support process at Tech Mahindra. Candidates should have good communication skills and the ability to handle international customers professionally.

Key Responsibilities

  • Handle customer queries through calls and provide appropriate solutions.
  • Assist international customers with their concerns and requests.
  • Maintain professional communication and deliver excellent customer service.
  • Resolve customer issues efficiently while ensuring customer satisfaction.
  • Follow company policies, quality standards, and process guidelines.

Requirements

  • Minimum 6 months of relevant experience in customer support.
  • Good verbal communication skills in English.
  • Strong problem-solving and customer-handling skills.
  • Ability to work in a fast-paced environment.
  • Willingness to work rotational shifts, if required.

Job Locations

Hinjawadi, Pune
Yerwada, Pune

How to Apply?

Interested candidates can share their updated CV on WhatsApp at:

9412858585

Apply now and take the next step in your career with Tech Mahindra!

Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person

Skills Required

Customer Support Tech Mahindra Customer Queries Customer Service Customer Satisfaction Quality Standards Customer Handling Voice process (calls) Communication Problem solving

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Job Type

Full Time

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