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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Profile: Associate Service Consultant About Policybazaar.com What would be the roles and responsibilities • Providing complete information about the product to the customer. • Solving all product or service related issues of the customers. • Preparing the Customer Service Guidelines • Keeping a Record of the Customers • Giving the right pitch to the potential customers, so they end up buying the product or availing the services. • Keeping a proper record of the customers. • Maintaining and updating the information of the customers regularly. • Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate • Should be Confident & Dynamic. • Should have a bent towards Sales. • Excellent interpersonal and listening skills • Good persuasion skill. • Should be efficient in converting customer interest into sales. What do we offer? • Amazing work culture. • Complete Day shift. • 6 Day working • 1 Roster off • Unlimited Incentives • Good opportunity for career progression. • GMC- Group medical coverage • Gratuity is paid as per applicable law which is over and above total offered CTC Contact Person- Prerna- 9311504109 || prernasaraswat@gmaiil.com

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1.0 - 6.0 years

3 - 7 Lacs

Noida, Gurugram, Delhi / NCR

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Job Description: We are hiring passionate and customer-focused professionals for our Customer Service team in the Travel and Telecom domain. The role involves handling customer queries via phone, email, or chat, resolving issues related to travel bookings or telecom services, and ensuring high levels of customer satisfaction. To apply, Call HR Deepanshu at 9289040051 Key Responsibilities: Respond to customer inquiries promptly and professionally Assist with travel bookings, cancellations, rescheduling, or telecom-related queries Troubleshoot issues and escalate when required Maintain accurate customer records and follow up on unresolved issues Requirements: Graduate with excellent communication skills 16 years of experience in customer service (Travel or Telecom domain preferred) Willingness to work in rotational shifts Strong problem-solving and interpersonal skills

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0.0 - 2.0 years

2 - 4 Lacs

Pune

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Job_Description":" MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions. We would love the opportunity to work with YOU!! Requirements Job Description: We are looking for a skilled and passionate Frontend React Developer to join our team. You will be responsible for developing and maintaining user interfaces for web applications using React.js and modern JavaScript practices. You\u2019ll collaborate closely with designers and backend developers to deliver high-quality, scalable products. Responsibilities: * Develop responsive, user-friendly web interfaces using React.js. * Integrate APIs and work closely with backend developers. * Write clean, maintainable, and scalable code * Optimize components for maximum performance across a range of devices and browsers * Collaborate with UI/UX designers to implement design into Co de. * Participate in code reviews and team meetings. * Troubleshoot and debug application issues. Required Skills: * Proficiency in React.js, JavaScript (ES6+), HTML5, and CSS3. * Experience with Redux, React Hooks, or similar state management tools. * Familiarity with REST APIs and third-party integrations. * Knowledge of version control systems like Git. * Understanding of cross-browser compatibility and responsive design. * Strong debugging and problem-solving skills ","

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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0 to 3 yr experience in International Voice process can apply Undergraduates can also apply Shd have excellent comm skills, active listening skills, good typing and office proficiency Night shifts ,Free cab facility & Meals Contact 8977711182 Required Candidate profile In this role you will often be the first point of contact for our Call Center Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products

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0.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring Freshers for voice profile for Gurgaon Excellent Oppurtunity for Freshers EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary fresher 26k +Incentive+Transport allowance Call or whtsapp RUBY- 8368392241

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1.0 - 6.0 years

3 - 4 Lacs

Vijayawada, Visakhapatnam, Hyderabad

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Job Title: International Voice & Chat Process Executive Company: Top Multinational Company (MNC) Location: Hyderabad (Work from Office) Job Type: Full-Time --- Job Overview: A fast-growing global BPO is hiring experienced professionals for International Voice and Chat Process. This is an excellent opportunity for candidates with prior international customer service experience to grow within a professional and dynamic environment. --- Roles and Responsibilities: Handle inbound and outbound customer queries through voice or chat channels. Provide excellent customer support and resolve issues in a timely manner. Ensure customer satisfaction and maintain quality service standards. Escalate unresolved queries to the appropriate internal teams. --- Eligibility Criteria: Experience: Minimum 12 months in an international voice or chat process (mandatory). Education: Graduate or Undergraduate with good technical and logical reasoning skills. Skills: Excellent communication skills in English (both verbal and written). Comfortable with rotational shifts and night shifts. --- Working Conditions: Working Days: 5 days a week (2 rotational week-offs) Shifts: Rotational shifts (24/7 support) Location: Hyderabad (On-site) Transport: 2-way cab facility provided --- Salary Package: International Voice Process: Up to 4.5 LPA International Chat Process: Up to 4.3 LPA --- Perks and Benefits: 2-Way Cab Facility Professional Work Culture Growth Opportunities within the Organization Walk-in Interviews #102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad For Interview Scheduling, reachout our HR team * Prathyusha : 8790033881 * Latha Reddy : 8790022887 * Ravi : 8790044113 * Sai : 8790010113

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0.0 years

1 - 3 Lacs

Gurugram

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MEGA WALK-IN INTERVIEW DRIVE FOR FRESHERS on 10th July- 20th July'25 Mention ( HR Palak Medhavi ) on top of your cv with a passport size photo. Time: 10:30am-3:30pm Venue: InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements: - Only graduate freshers can apply. - Voice Inbound Process. - Strong communication and interpersonal skills - Calling Handling Etiquette. Benefits: - Transport facility - Rotational Shifts - Lucrative Incentive Interview Rounds: - HR Round - Voice Assessment - Voice Written Assessment - Operations Round NOTE: Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR PALAK MEDHAVI. Interested can also share their resumes on Whatsapp - 7303391661' - Palak Medhavi

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5.0 - 10.0 years

7 - 10 Lacs

Bengaluru

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5+ years of exp with inbound international voice process (preferably USA). Minimum 2 years of work experience in a customer support supervisory role required Exp in RCM would be an added advantage WFO , night shift, females pref Contact 8977711182 Required Candidate profile Fee transportation facility / travel reimbursement Subsidized food facility Performance based variable pay (in addition to salary) insurance coverages 24 days of paid time off + 12 paid holidays.

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Position : Account Strategist (International Sales) Job Location : Hitech City , Hyderabad Exp : 0-5years (Freshers with Excellent Communication required) CTC : 3LPA -4.5 LPA + Incentives(other allowances) Shifts : Night shifts with Pick & Drop facility Notice Period : 0-15 days Note : Excellent English Communication skills required Job Description: Outbound Sales Create sales strategies that can drive higher revenues Pipeline Management Negotiation Objection-Handling Time Management and Planning Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. International voice process experience required. . If Interested , share updated resume on . Durga M +91 9686640353 Email: Gentella.VijayaDurga@adecco.com

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1.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process - Chat Support Customer Service Associate Immediate joiner required Contact Details: HR : Sanjana Mobile number : 8147091044 Email ID : sanjana.rai@intouchcx.com The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Essential skills : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements . Provides mentorship and guidance to new hires during onboarding and training . Supports team members by offering insights and recommendations when handling complex or challenging cases. Contributes to special initiatives and projects based on team priorities and business needs. Participates in scheduled team meetings and ongoing training to stay aligned with updates and goals. Willing to take on additional tasks and responsibilities as needed to support the team. Proficient in using office productivity tools (e.g., Microsoft Office, Google Workspace). Possesses deep expertise in product functionality, operational workflows, company policies, and service agreements. Critical skills: Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Ability to multitask and manage multiple chat windows simultaneously.s, and helpdesk software). Empathy and a customer-first mindset. Demonstrates strong emotional intelligence by staying composed under pressure while effectively addressing customer issues. Capable of rapidly learning new tools and features, interpreting them through the lens of customer needs and usability. Applies guidelines consistently and objectively, while exercising sound judgment in complex or discretionary decisions Thrives in dynamic, high-pressure environments with frequent changes. Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Educational/Work Experience and Requirements : Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR SANJANA or WhatsApp your CV on 8147091044/ Email to sanjana.rai@intouchcx.com.

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1.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process - Chat Support Customer Service Associate Immediate joiner required Contact Details: HR : Sanjana Mobile number : 8147091044 Email ID : sanjana.rai@intouchcx.com The role of Customer Support Associate (CSA), will be responsible for: Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Provide accurate, valid, and complete information using the right tools and resources. Maintain detailed and clear records of customer interactions. Meet or exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction. Essential skills : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements . Provides mentorship and guidance to new hires during onboarding and training . Supports team members by offering insights and recommendations when handling complex or challenging cases. Contributes to special initiatives and projects based on team priorities and business needs. Participates in scheduled team meetings and ongoing training to stay aligned with updates and goals. Willing to take on additional tasks and responsibilities as needed to support the team. Proficient in using office productivity tools (e.g., Microsoft Office, Google Workspace). Possesses deep expertise in product functionality, operational workflows, company policies, and service agreements. Critical skills: Excellent written communication and typing skills. Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Ability to multitask and manage multiple chat windows simultaneously.s, and helpdesk software). Empathy and a customer-first mindset. Demonstrates strong emotional intelligence by staying composed under pressure while effectively addressing customer issues. Capable of rapidly learning new tools and features, interpreting them through the lens of customer needs and usability. Applies guidelines consistently and objectively, while exercising sound judgment in complex or discretionary decisions Thrives in dynamic, high-pressure environments with frequent changes. Flexible and available to work various shifts, including weekdays, evenings, weekends, and holidays. Educational/Work Experience and Requirements : Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR SANJANA or WhatsApp your CV on 8147091044/ Email to sanjana.rai@intouchcx.com.

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1.0 - 3.0 years

4 - 5 Lacs

Gurugram

Work from Office

Selection Process : HR Round Versant Round (Pass score 58 and above) CD Round Ops Round Requirements : Should have only international chat experience of minimum 6 months. Excellent Communication skills. Comfortable for 10 hours shift and fixed night shift plus travelling hours. Cabs will be provided for pick and drop within hiring zone of 40 kms. Eligibility : Undergraduate/Graduate Mandatory Docs : Candidates must have previous companies reliving/experience letter. Current Company Offer letter and pay slips. Highest education PDC/Degree ID Proof PAN is mandate with updated image

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Bengaluru

Work from Office

Job Description : Detailed JD Overall, Purpose of Job • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail Role & responsibilities Preferred candidate profile

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0.0 - 5.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Goregaon

Work from Office

Hiring for Multiple Processes – Immediate Joiners! Openings in Travel, Customer Service, Chat, Healthcare, Banking. HSC/Grads, Freshers/Experienced welcome. Good English needed. Salary up to 42K + perks. Mumbai/Thane/Navi Mumbai. Apply now!

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0.0 - 5.0 years

3 - 7 Lacs

Bangalore/Bengaluru

Work from Office

Greeting Form The Job Factory......! We are India's Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, International Non Voice , Chat Support, Domestic Voice, International Semi Voice & Banking Process Salary Upto 7 LPA For More Details Call : HR Swetha @ 9538878901 (call or whats app) Email id : Swetha@thejobfactory.co.in Roles and responsibility: Identifies, investigates, and resolves users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns. Consults with users to determine steps and procedures taken to identify and resolve the problem. Applies knowledge of computer software, hardware, and procedures to solve problems. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Professional and pleasant telephone manner. Ability to explain technical issues to technical and nontechnical employees and customers. Strong analytical and problem-solving skills. Other information: Compensation: sal upto 6LPA Shifts: Rotational Shifts Cab facility:2 way cab Location: Bangalore Call : HR Swetha @ 9538878901 (call or whats app) Email id : Swetha@thejobfactory.co.in

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Greetings From Kvc Consultants Ltd. Hiring now for International Voice and Blended Process. Job Highlights Graduate/UG with min 1 year experience in customer service and excellent communication skills Handle customer inquiries, resolve issues, and provide support to ensure customer satisfaction Job description Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Call or Whatsapp Resume on below mentioned number's Simran : 9821182647 Riya : 9628373761 Mehvish : 9628373766 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

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1.0 - 5.0 years

3 - 6 Lacs

Pune

Work from Office

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Non-Voice / Blended in Pune Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE PROCESS- -1 International Voice Process (HINJEWADI) US Telecom Process ELIGIBLE-- GRADUATES with good communication skills SALARY UPTO RS 5.75 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Non -Voice Process (CHAT) (HINJEWADI) US Telecom Process ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) Utility process ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) Insurance process ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.25 LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non-voice / Blended Process(Viman Nagar ) Car Rental process NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Magarpatta ) Insurance process NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.5 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE /ROTATIONAL SHIFTS ----------------------------------------------------------------------------------------------------------------------------------- Schedule your interview kindly call or drop your resume on the given numbers AREESHA 9628373763 DIVYA 9821182650 VANSHIKA 9628373762 YAGYANSHI 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

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1.0 - 6.0 years

4 - 7 Lacs

Bengaluru

Work from Office

We’re hiring customer-focused individuals for a Voice Process with a leading client. Full-time role, great pay & growth. Graduates/Undergraduates with good English welcome. Freshers & experienced can apply! Call HR Nishta – 9036001770

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0.0 - 5.0 years

3 - 6 Lacs

Bangalore/Bengaluru

Work from Office

Greeting Form The Job Factory......! We are India's Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, International Non Voice , Chat Support, Domestic Voice, International Semi Voice & Banking Process Salary Upto 6 LPA For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Roles and responsibility: Identifies, investigates, and resolves users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns. Consults with users to determine steps and procedures taken to identify and resolve the problem. Applies knowledge of computer software, hardware, and procedures to solve problems. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Professional and pleasant telephone manner. Ability to explain technical issues to technical and nontechnical employees and customers. Strong analytical and problem-solving skills. Other information: Compensation: sal upto 6LPA Shifts: Rotational Shifts Cab facility:2 way cab Location: Bangalore For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!! Hiring For International Voice Process (US/UK/Australian Process) - CSA. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities: Ability to communicate with international Clients / Customers and Demonstrates a strong customer service orientation. Professional and positive in interactions with others and is able to establish rapport quickly. Should have an excellent English communication skills Strong phone and verbal communication skills along with active listening Preferred candidate profile: Work experience in an Int. Customer Service Voice Process. Fresher Can Apply: Candidate with more than 1 years of relevant work experience will be considered as Sr. CSA Candidates should be willing to work in 24*7 rotational / Night Shifts, Split week off. Perks and benefits: 5 Days working per week / 2 split week off Incentives and 2 ways Cab For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!! Job Title: International Voice Process Executive Location: Bangalore Job Type: Full-time Shift Timings: [US/UK/Australian shifts] Rotational Experience: 0-5 years Salary: Freshers - 3 to 3.5LPA Experience - 5 to 6.5 LPA How to Apply: Interested candidates can Contact HR Swathi @ 9538878907 (Call or whatsapp) Email id - swathi@thejobfactory.co.in Job Description: We are seeking enthusiastic and customer-oriented individuals to join our International Voice Process team. Whether you're a fresher or have prior experience, we welcome you to be part of our growing team. In this role, you will interact with international customers, providing outstanding service and addressing their queries, concerns, or technical issues. Key Responsibilities: Handle inbound and outbound calls from international customers, addressing queries related to our products and services. Provide high-quality customer support by troubleshooting, resolving issues, and ensuring customer satisfaction. Maintain accurate records of customer interactions, including complaints, inquiries, and feedback. Work to meet daily, weekly, and monthly targets for call volume, quality, and customer satisfaction. Provide timely solutions to customer issues, escalating as necessary to relevant departments. Deliver information clearly and effectively, ensuring customer understanding. Follow company guidelines and protocols to provide consistent service. Maintain a positive attitude while interacting with customers from different regions. Required Skills and Qualifications: Fresher Candidates: Excellent communication skills in English with a willingness to learn and develop. Experienced Candidates (0-5 years): Prior experience in a voice process, customer service, or BPO role is preferred but not mandatory. Ability to effectively communicate with international customers in a clear, concise, and friendly manner. Strong listening skills and the ability to understand customer needs and concerns. Basic computer proficiency (MS Office, internet browsing, etc.). Ability to work in a fast-paced and target-driven environment. Positive attitude and problem-solving mindset. Flexibility to work in shifts (including weekends and holidays). Preferred Qualifications: Any Graduates or Under graduates can apply ]Experience in an international BPO or customer service role is a plus. Knowledge of CRM systems or customer service tools is advantageous. Ability to work collaboratively in a team environment. Benefits: Competitive salary with performance-based incentives. Health insurance and employee wellness programs. Career growth opportunities and skill development. Fun and inclusive work culture. Regular training and upskilling opportunities. How to Apply: Interested candidates can Contact HR Swathi @ 9538878907 (Call or whatsapp) Email id - swathi@thejobfactory.co.in

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1.0 - 6.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Hiring for uk shifts for captive bank for level3 inbound process voice support, customer care, customer service level 3 process salalry:- 7 lac and incentives call farah:- 7204011041 or call Sania- 7259309098

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1.0 - 6.0 years

5 - 10 Lacs

Bengaluru

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Hiring for international customer care process voice process, customer care Level 3, Manayata Tech park salary:- 7.2 ctc and incentives If interested call Prathibha- 9035066285 or mail ur resume - meet@izeemanpower.com

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

Work from Office

UK Telecom Captive Unit hiring for International Chat Process. We are hiring Any Graduate/ Undergraduate with 12 months of Int. Chat experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Chat primarily. Desired Candidate Profile Any Graduate/ UG/BTech+ 12 Months Int. Chat exp. Undergraduate+ 12 Months Int. Chat exp. Perks and Benefits The maximum salary will go up to 6 LPA With In hand salary - upto 33k + 4k Inc. +Both side Cabs Location - Gurgaon If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact 9289724868 Only Dm Whats app

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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