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1.0 - 6.0 years

2 - 6 Lacs

Noida

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Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

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1.0 - 6.0 years

2 - 6 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

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1.0 - 6.0 years

2 - 6 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call isha - 7302579985

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1.0 - 6.0 years

2 - 6 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call priya - 9266536764

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1.0 - 5.0 years

2 - 5 Lacs

Pimpri-Chinchwad, Pune, Koregaon

Hybrid

International Customer Support (WFH) Location- Pune Rotational Shift, Rotational week off Minimum 6 Month International(voice) experience is required Excellent English Communication required Voice experience candidate will prefer

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1.0 - 6.0 years

2 - 5 Lacs

Gandhinagar, Ahmedabad

Work from Office

Process: International Voice Process Location: Ahmedabad , Gujarat Salary: Up to 5.3LPA Required - 6 months of experience in International Process (All Documents required with UAN History) Immediate joiners Mode: Remote

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2.0 - 7.0 years

3 - 7 Lacs

Noida, Pune

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Job DescriptionJob Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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0.0 - 3.0 years

3 - 4 Lacs

Navi Mumbai

Work from Office

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift) . This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Shilpi - 8369605971

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5.0 - 10.0 years

5 - 8 Lacs

Kochi

Work from Office

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description The Leader is responsible for overseeing and managing a team of Customer Service Representatives to consistently meet and exceed SLA targets. This role involves coaching, motivating, and mentoring team members, monitoring their performance, and implementing effective customer service strategies. Acting as the primary point of contact for the customer service team, the Leader ensures the achievement of key objectives while maintaining a high standard of customer satisfaction. Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance policies. Identify training needs and assist in delivering training sessions. Drive continuous learning and skill development within the team. Prepare daily/weekly/monthly performance reports. Share actionable insights with management to improve customer service operations Qualifications: Bachelors degree in business, marketing, or a related field (or equivalent experience). 8+ years of customer service experience, with at least 5 year in a leadership or supervisory role. Strong leadership and people management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in CRM tools and call center technologies Analytical mindset with data-driven decision-making Preferred Qualifications: Experience in a specific industry related to the company products or services. Knowledge of customer service techniques and methodologies. Compensation and Benefits: Competitive base salary plus performance-based incentives. Health insurance , Unlimited Incentives. Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Smitha - 9880964847 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with 1 year of international voice experience is mandatory ). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance Regards, Smitha HR Team

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1.0 - 4.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Job Description: We are hiring experienced professionals for our International Voice Process team. The ideal candidate will have a strong background in handling global customers, excellent communication skills, and a passion for delivering top-tier service. This is a great opportunity to grow in a dynamic, fast-paced environment and work with a global customer base. Key Responsibilities: -Handle inbound and outbound calls to assist international customers -Address customer inquiries, complaints, and technical issues with professionalism -Provide timely and effective solutions, ensuring high customer satisfaction -Maintain call logs and update internal systems with customer information -Meet or exceed defined performance metrics including call quality and resolution time -Escalate complex issues to appropriate departments when necessary Requirements: -6 months to 4 years of experience in an International Voice Process (customer support / technical support / telesales) -Excellent verbal communication skills in English -Strong interpersonal and problem-solving abilities -Proficiency in using CRM tools and call handling software -Willingness to work in night shifts or 24/7 rotational shifts Good to Have: -Experience supporting customers from the US, UK, or other English-speaking countries -Background in industries like tech support, e-commerce, travel, telecom, or finance -Familiarity with SLA-driven environments Note: Immediate Joiners required

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0.0 - 5.0 years

2 - 5 Lacs

Ranchi, Gurugram, Jaipur

Work from Office

International Process - Voice/Chat (MNC) 5 Days working Location - Jaipur & Gurgaon Freshers/Experienced Good Eng communication skills Relocation Bonus-10K Lucrative Incentives Rotational shifts Contact - Harshita - 9334177454 Bharat - 8290697811

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0.0 years

2 - 3 Lacs

Mumbai

Work from Office

As a claims processor, you will be responsible for delivering business solutions that support the healthcare claim function, leveraging a knowledge of the processes and systems to receive, edit, price, adjudicate, and process payments for claims WORK LOCATION - MDC7 WORK STYLE - WFO. SHIFT - 4 PM to 2 PM.

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0.0 - 2.0 years

2 - 3 Lacs

Ahmedabad

Work from Office

Location- Ahmedabad Shift Timing: US Shift (Night Shift) Facilities - Cab Facilities 5 days’ work week Saturday and Sunday are fixed off Freshers & Experienced both can apply

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1.0 - 3.0 years

3 - 4 Lacs

Noida, Ghaziabad, New Delhi

Work from Office

Profile - Customer Service Representative (International Process) Location - Noida Salary - upto 40k CTC Experience - 1-3 year Qualification - Undergraduate/Graduate Skills - Excellent Communication skills Rahul (HR) 9315128616 (Call/Whatsapp)

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3.0 - 6.0 years

5 - 9 Lacs

Pune

Work from Office

Skill required: Digital Inside Sales - Inside Sales Designation: Advertising Sales Rep Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 5.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Hiring for International voice process & Technical Support 1.process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Location: Hi-Tech city 2. process: International voice process(Technical support) Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support International voice . Note : Technical knowledge is must Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Fresher 3LPA Max upto 3.6 LPA (Experience) Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Uppal Interested candidates can share your updated resume to krishnavenivs.axis@outlook.com HR Krishnaveni - 9154184125(share resume via WhatsApp ) Refer your friend's / Colleague

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Job description We have 500+ positions, active for Different voice & Chat processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 550 Hiring Freshers & Experienced candidates, who are interested for the International CHAT and Voice process. Freshers salary: 17K to 30K ( Depending on assessment scores) Experienced Salary : 23K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon FACE to FACE Interview: Only 1 day process CONTACT IMMEDIATELY Senior HR MONIKA - 9540632102 ( Call & Must WhatsApp the CV/ Basic details) Email: touch.hr28@gmail.com NO CHARGES : TOUCH CONSULTANTS

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0.0 - 3.0 years

2 - 3 Lacs

Kolkata

Work from Office

Hiring for Voice & Non-Voice process for International Process Excellent communication skills Salary 23K-30K CTC Comfortable with Night shifts Interested can Contact Hr Nikhat 8910937810 Or Hr Riya 8910951012.

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0.0 - 3.0 years

2 - 3 Lacs

Kolkata

Work from Office

Hiring for Voice & Non-Voice process for International Process Excellent communication skills Salary 23K-30K CTC Comfortable with Night shifts Interested can Contact Hr Nikhat 8910937810 Or Hr Riya 8910951012.

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

US Client Service Handle client communication via email and phone. Serve as the point of contact for client account management. Ensure service levels are met in line with client expectations. Develop and nurture international business relationships.

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0.0 - 4.0 years

2 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

IMMEDIATE JOINER FRESHER/ EXPERIENCE HSC/GRAD/PG 5/6 WORKING DAYS ROTATIONAL SHIFT/INCLUDING NIGHT SHIFT INTERNATIONAL VOICE/ NON VOICE PROCESS DOMESTIC PROCESS MALAD /THANE/ AIROLI CONTACT - HR YASHIKA (9897759133 ) Required Candidate profile FRESHER/EXPERIENCE GRAD / PG /HSC IMMEDIATE JOINER MALAD / THANE/AIROLI Perks and benefits BONUS CAB FACILITY INCENTIVES

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0.0 - 5.0 years

3 - 6 Lacs

Noida

Hybrid

Partner support Associate - Respond to incoming calls, chats and emails from customers in a prompt and professional manner, ensuring the customer receives the highest level of service Watch JD for more details: https://youtube.com/shorts/-eKPzVlniuc Don't forget to subscribe, like, and comment to stay updated with more incredible opportunities! Know someone looking for a job? Share this video and help them find their dream role!

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0.0 - 4.0 years

2 - 3 Lacs

Gurugram

Work from Office

Interested Candidates may connect to Ms.Raminder Kohli-9354648803 Company Overview: Transcom is a global leader in customer experience solutions, providing high-quality customer support and sales services for some of the most respected brands in the world. At Transcom, we deliver excellence through innovative customer interaction, operational expertise, and a deep understanding of our clients needs. Job Overview: We are hiring Customer Sales & Support Associates to handle domestic voice and chat processes, including sales-driven projects like PhonePe. The ideal candidates will engage proactively with customers, provide resolution to their queries, assist with transactions, and drive customer satisfaction and conversions through strong communication and service delivery. Key Responsibilities: Handle inbound and outbound voice calls and chat interactions for customer support and sales. Provide high-quality resolutions for queries related to services, transactions, or product inquiries. Actively engage with customers to promote services/products and meet sales targets where applicable. Deliver excellent service while maintaining a customer-first approach. Maintain accurate customer interaction records in internal systems. Communicate clearly and professionally in English and Hindi. Eligibility Criteria: Education: Graduate (any stream) Mandatory Experience: Freshers are welcome. Candidates with experience in customer support, telesales, or BPO will be preferred Skills Required: - Strong verbal and written communication skills in English and Hindi - Basic computer knowledge and ability to multitask - Customer-focused attitude with problem-solving skills - No major grammatical or pronunciation issues Work Schedule: 6 Days Working with 1 Rotational Off Shift Timing: 8 AM to 10 PM (Rotational) Female candidates: Day shifts only (up to 8 PM) Salary & Benefits: CTC: 20,000-25,000 per month (Based on experience and role) Transport: Two-way cab facility provided Career growth and internal promotion opportunities Work with a globally recognized BPO brand Dynamic and inclusive work culture with training support Ready to join a team that values customer relationships and professional growth? Apply now and grow your career with Transcom!

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0.0 - 2.0 years

2 - 3 Lacs

Gurugram

Work from Office

Interested Candidates may connect to Ms.Raminder Kohli-9354648803 (11:00 AM - 05:00 PM) Client Overview Transcom is a globally recognized leader in customer experience solutions, providing high-quality support and service operations for top global brands. As a Customer Success Associate in the Vivint process, you will handle chat-based tech support for international customers, ensuring efficient and professional resolutions. Job Overview We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience. Key Responsibilities Provide chat-based tech support to international clients. Resolve customer issues professionally and in a timely manner. Maintain high accuracy and customer satisfaction levels. Communicate clearly and effectively in English. Collaborate with internal teams to escalate and resolve issues as needed. Qualifications & Experience Education: Graduate in any field; undergraduates are also eligible. Experience: Minimum 6 months of experience in an international process. Skills: Excellent written communication and English fluency required. Work Schedule & Shifts 5 Days Working Rotational Shifts Rotational Weekly Offs Salary & Benefits CTC: 25,000-31,000 per month Perks: Both side cabs provided

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