5612 International Process Jobs - Page 45

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Banking, Financial ServicesWritten and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Chat Support Executive Night Shifts (Gurgaon) Salary: Up to 5 LPA (In-Hand) Location: Gurgaon Shifts: Night shifts (Rotational week-offs) Cab/shuttle: Provided during odd hours; shuttle or reimbursement for return side Eligibility Criteria Minimum 1 year experience in chat support process (non-voice) Good communication skills (written & comprehension) Comfortable with night shifts & rotational offs Must be okay with Gurgaon location Education: Undergraduate or graduate (both accepted)

International Voice / non voice and blended Process Customer Service / technical Any grad/ UG 5 Days working Rotational Shift Salary up to 2.5 LPA to 6LPA Ctc Cab available Call Yashraj 9910986621 Swati 9354911204 Pooja 9821396721 Riya 9810963162

Greeting Form The Job Factory......! We are India's Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, International Non Voice , Chat Support, Domestic Voice, International Semi Voice & Banking Process Salary Upto 7 LPA For More Details Call : HR Lavanya @ 9611701014(call or whats app) Email id : lavanyathejobfactory@gmail.com Roles and responsibility: Identifies, investigates, and resolves users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns. Consults with users to determine steps and procedures taken to identify and resolve the problem. Applies knowledge of computer software, hardware, and procedures to solve problems. Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Professional and pleasant telephone manner. Ability to explain technical issues to technical and nontechnical employees and customers. Strong analytical and problem-solving skills. Other information: Compensation: sal upto 6LPA Shifts: Rotational Shifts Cab facility:2 way cab Location: Bangalore For More Details Call : HR Lavanya @ 9611701014(call or whats app) Email id : lavanyathejobfactory@gmail.com

UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/UG with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Gurugram. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Voice primarily. Desired Candidate Profile Any Graduate+ 12 Months Int. Voice exp. Perks and Benefits The maximum salary will go up to 41k in hand. With In hand salary - upto 41 k + Night Shift Allowance+ 9k Inc. +Both side Cabs If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact- 9899117267 (Kashish)

Experience in BPO Industry- International Voice only Team Leader - Healthcare process voice Excellent Comms

Role : Customer Service Representative Exp & Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Pune,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office ( work from office mandatory ) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested Candidate can send there 'RESUME' in this below mention mail sanovar_f@trigent.com Or can also contact us on 7975371746

About The Role Skill required: Omnichannel - Customer Communications Designation: IT Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Mandarin - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Accenture Code of Business EthicsAdaptable and flexibleAbility to perform under pressureCustomer Support OperationsCustomer Service TechnologyCustomer Satisfaction Certifications: ISO/IEC 20000 Professional:Management and Improvement of ITSM Processes - ISO Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Looking for IMs Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities Should have a go-getter attitude in assisting the customers. Ensure customer's issues are attended and all their concerns are resolved immediately. Ensure customer's confidential information is adequately protected and only used for official purposes. Be flexible in an environment by championing and embracing change. Preferred candidate profile Must have B2 Level certification in Spanish language or equivalent bachelor's degree in Spanish. Open for relocation i.e. Gandhinagar, Gujarat. Ready to work in Rotational night shifts. Excellent communication skills (Spanish as well as English) Perks and benefits Transportation allowance Canteen Subsidy Night Shift allowance as per process Schedule Attendance Bonus Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Agility for quick learningAbility to work well in a teamAdaptable and flexibleWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job description Multiple Openings Customer & Technical Support | Hyderabad | Freshers & Experienced Location: Hyderabad Experience: 0-5 Years Eligibility: Graduates Only Languages Required: Excellent English (Hindi preferred for Voice roles) Work Mode: Work From Office Cab Facility: 1-Way Cab Provided Working Days: 5 Days (Rotational Week Offs) 1. Customer Support Voice International Shift: 12:30 AM to 10:30 AM For Freshers - 3.5 LPA (Graduation mandate) For Experience - 4.2 LPA (Min 1year experience is mandate in Customer Support Voice Requirements: Excellent English Communication 2. Technical Support - Voice Freshers (Voice ) - Salary: 2.8 LPA Experienced (Voice only): 1+ Year | Salary: Up to 3.8 LPA + Incentives Shift: Day Shift Languages: Hindi mandatory 3. Customer Support Domestic Voice Experience: Minimum 1 Year (Domestic Voice or Semi Voice) Languages: Fluent in English & Hindi Shift: Rotational Shift Salary: Up to 3.7 LPA 4. Customer Support (Non Voice) Freshers: 18K/Month Experienced: Min 1 Year in KYC, Fraud, or AML upto 5LPA Shift: Rotational Week Off: Rotational 5. International Voice process Experience: Minimum 3 Years Experience into International Voice process (At least 1 Year in International Voice + 2 Years in Non-Voice or Semi Voice) Salary: Up to 5.2 LPA Shift & Week Off: Rotational Interested? Share your updated resume via WhatsApp to: priyankam.axisservices@gmail.com Hr Priyanka - 9030168276 Refer your friends & colleagues too! Great opportunities for all!

Job Description: We are hiring Customer Support Executives for our International Voice Process. If you're fluent in English and enjoy solving customer issues with patience and professionalism, this is the right opportunity for you! Roles and Responsibilities : Handle inbound and outbound calls for international customers Resolve queries related to products, services, orders, and complaints Provide excellent customer service and ensure customer satisfaction Escalate unresolved issues to the appropriate department Maintain call logs and update CRM tools Required Candidate Profile : Excellent verbal communication skills in English Comfortable with night shifts and rotational offs Minimum 12th pass or graduate in any stream Prior BPO experience (6 Months and Above) Strong interpersonal skills and customer focus Perks and Benefits : Attractive Incentives Two-way cab facilities (as per company policy) 5 days working Growth opportunities and internal promotion. Interested candidates can walkin or reachout to below recruiter Divya 8660530720 Walkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

About The Role Skill required: Voice - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Good Communication - willing to work in night shift - voice role Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Walk-In Drive for Freshers for International chat support roles || Hyderabad on 15th July'25 (Tuesday) **Only 2020-2024 graduates are eligible. We are not considering post-graduates for this role. Date: 15-July-2025 (Tuesday) Time: 11:30 AM-1:30 PM Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079 Experience: Only Freshers are eligible (we are not considering post graduates/ undergraduate/pursuing candidates for these roles) Languages known: English Work Location: Hyderabad (Only work from office) Shifts: Flexible with any shift Role & Responsibilities: • Handle multiple chats at the same time (3+ Active Chats simultaneously) • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you Minimum qualifications Graduation in any discipline (except law) Freshers are eligible Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques Preferred pre-requisites: Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent Note: Please carry below documents with you: 1. 3 copies of updated resume 2. 3 Passport size photographs 3. Original Aadhar card 4. 2 copies of Aadhar card 5. Pay-slip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

It's for International chat Process. Must have 6 months experience in international chat process. HSC/ Graduate + 6 months experience in international chat process 24*7 rotational Shift Required Candidate profile 5 days working 2 rotational off Both Side cab Facility available

Role & responsibilities Hiring for International Voice Process| Max upto 5.5 LPA|EXP|CAB| process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Rotational Shift 5 days working 2 Rotational offs Benefits: CAB only immediate joiner Location: Hyderabad Interview : Hr ,Assessment, Ops round. Preferred candidate profile Experience into international voice process customer support

we are hiring for top notch mnc 5 days working both side cab rotational shift HYBRID fresher and experience both can apply salary up to 20K in hand Location: Gurgaon & Noida Contact - 9315651323 ISHIKA HR

- Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills HR Connect - Ms. Riya - 6398 009 438 Required Candidate profile - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Immediate joining - Ready to work in Rotational shift - 5 Days working with 2 days rotational shift

Job Title: International Voice Process Executive Experience: 1 to 3 Years Location: Planful B16, Raheja Mindspace, Hi-Tech city Shift: Night Shift / Rotational Language: Fluent English Communication Required Salary: 2.5 LPA- 4.25LPA Why Join Us? Join a dynamic and growing global BPO team where your voice will be heardliterally. Work with top international clients, build your global communication skills, and accelerate your career with world-class training and support. Key Responsibilities Handle inbound and outbound calls from international customers. Provide excellent customer service and resolve queries effectively. Understand customer needs and provide accurate information and solutions. Maintain call quality, customer satisfaction, and timely follow-ups. Record and update customer information as per process guidelines. Who We're Looking For 1 to 3 years of experience in international voice process. Excellent verbal communication skills in English (mandatory). Ability to work in a fast-paced, target-driven environment. Strong interpersonal skills and customer-centric approach. Ready to work in night/rotational shifts. What We Offer Fixed Salary + Performance-based Incentives Cab facility (pick-up & drop) 5 Days Working (Rotational Offs) Great career growth & promotion opportunities Energetic and supportive team environment

Preferred candidate profile Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, BA LLB and any niche qualification) are not eligible. HSC and Above Excellent Communication Skills Immediate Joiners Job Role: Associate (Customer Support) 24/7 work Shift (US Shift) Voice 5 Days working 2 Rotational off Benefits Cab Facility Additional Shift Allowances Competitive Salary

Roles and Responsibilities Handle international chat customer service requests via email, web chat, and live chat platforms. Provide exceptional customer support to clients from various countries (USA, UK) through non-voice processes. Desired Candidate Profile 0-5 years of experience in an International BPO environment handling Non-Voice Processes (Email/Chat). Ability to work on rotational shifts including night shifts as per business requirements. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail and accuracy.

Roles and Responsibilities Handle international chat customer service requests via email, web chat, and live chat platforms. Provide exceptional customer support to clients from various countries (USA, UK) through non-voice processes. Desired Candidate Profile 0-5 years of experience in an International BPO environment handling Non-Voice Processes (Email/Chat). Ability to work on rotational shifts including night shifts as per business requirements. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail and accuracy. Perks and Benefits Cabs facilities 5 Days work balance Travel Allowance Special Allowances

Roles and Responsibilities Handle international calls from clients across various countries, including UK and US. Provide customer support to resolve their queries and concerns in a timely manner. Work on an inbound process, processing customer requests and resolving issues efficiently. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (International Voice Process). Strong communication skills for effective interaction with international clients. Ability to work on rotational shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

Roles and Responsibilities Handle international calls from clients across various countries, including UK and US. Provide customer support to resolve their queries and concerns in a timely manner. Work on an inbound process, processing customer requests and resolving issues efficiently. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (International Voice Process). Strong communication skills for effective interaction with international clients. Ability to work on rotational shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail. Perks and Benefits Cabs facilities 5 Days work balance Travel Allowance Special Allowances