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2.0 - 5.0 years
2 - 3 Lacs
Faridabad
Remote
Title : Customer Support Representative (Work From Home) Company Name : Rhysley Private Limited Location: Work from Home Working Days : 6 Days (Rotational) Working Time : Rotational 9 Hour Shift (5 pm 12 pm IST) Job Summary: The International Process Customer Service Representative (CSR) - Work from Home position involves managing customer inquiries, issues, and providing information for clients located in different countries. This remote role requires excellent communication skills, cultural sensitivity, and the ability to manage tasks efficiently in a home-based environment. Key Responsibilities: 1. Customer Interaction: Handle inbound and outbound customer calls, emails, and chat inquiries from an international customer base. Provide accurate and timely information to customers regarding products, services, and policies. Resolve customer issues and complaints with a high degree of professionalism and efficiency. 2. Problem Solving: Analyze customer issues and provide appropriate solutions. Escalate complex issues to supervisors or specialized departments when necessary. 3. Documentation: Maintain detailed and accurate records of customer interactions and transactions. Update customer information in the company database as required. 4. Quality Assurance: Ensure adherence to company policies, procedures, and service level agreements (SLAs). Participate in training sessions and team meetings to stay updated on product knowledge and customer service techniques. 5. Communication: Communicate effectively with customers from diverse cultural backgrounds. Collaborate with team members and other departments to enhance the customer experience. 6. Performance Metrics: Achieve and maintain performance metrics such as call handling time, customer satisfaction scores, and resolution rates. Continuously improve personal performance through feedback and self- assessment. Qualifications : • Education: High school diploma or equivalent; Bachelors degree preferred. • Experience: Previous experience in customer service, preferably in a BPO or call center environment. Skills: Excellent verbal and written communication skills in English (additional language skills are a plus). Strong problem-solving abilities and attention to detail. Proficiency in using customer service software, databases, and tools. Ability to work independently in a remote environment. Flexibility to work in shifts, including nights, weekends, and holidays if required. Technical Requirements: • Reliable high-speed internet connection(with static IP). • A dedicated, quiet, and distraction-free workspace at home. • Desktop / Laptop with a minimum of [i5 processor & 8 GB Ram]. • Headset with microphone for clear communication. Personal Attributes: • Empathy and patience in dealing with customers. • Strong work ethic and a commitment to providing excellent customer service. • Team player with a positive attitude.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for Content Moderation Process Gurgaon Location Any Grad/UG with 1 yr. in any customer service 5 days working 2 roster off Night shifts Both side cabs Salary-upto 31k in hand Anjali : 9354911705 Bhavya : 9810882557 Required Candidate profile Candidate must have excellent communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working from office in any shifts and WFO Perks and benefits MIV and Bonus Incentives and both side cab
Posted 3 weeks ago
1.0 - 6.0 years
6 - 9 Lacs
Noida, Gurugram
Work from Office
Hiring for Product consultant role with 9 LPA Min 1 yr of International voice exp *Should have excellent Communications* Max age - 32 yrs Location - GGN Interested candidates Call RICHA - 8384030597 mail at richaimaginators83@gmail.com
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Customer Service Voice/Blended Process Location Gurgaon Any grad./undergrad. with 1 year customer service exp. can apply Salary upto 4.70 LPA(35k in hand) 5 days working 2 Roster off 24/7 shifts Cabs Huge incentives Call/WhatsApp Anu 9910709744 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring for International Chat Process Gurgaon Location Any Grad/UG with 1 yr of exp in International Chat Process can apply 5 days working 2 roster off Night shifts Both side cabs Salary-upto 30k in hand Anjali : 9354911705 Bhavya : 9810882557 Required Candidate profile Candidate must have excellent communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working from office in any shifts and WFO Perks and benefits MIV and Incentives Bonus and Both side cab
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Job Description This is a full-time, on-site Chat Support role located in Noida. The Chat Support Representative will be responsible for providing technical and customer support through live chat. Daily tasks include responding to customer inquiries, troubleshooting issues, and ensuring customer satisfaction. The role demands excellent analytical and communication skills to resolve issues efficiently and professionally. Qualificatiion Customer Support skills including resolution of inquiries and complaints Strong Communication skills, both written and verbal Ability to work in a fast-paced environment Prior experience in a chat support role is a plus Min 6 Months of chat experience is mandatory Undergraduates can also apply Candidate Should be able to handle dual chat Kindly share your resume on WhatsApp Karishma - 9871069624 Regards, Karishma
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Gandhinagar, Ahmedabad, Surat
Work from Office
Hiring for International Customer Support ( Voice process ) Location : Ahmedabad Rotational Shift At least 6 Month International Voice experience required Excellent English Required Voice exp. preferred
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
*Job Opportunity Alert! * We're hiring for multinational companies and banks! *Job Roles:* - Corporate/Banking Process - BPO/KPO - Chat & Email Support - Sales & Collection - Medical Billing - Travel Process *Details:* - 24/7 shifts - 2 rotational days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 50,000 + incentives Requirements: - Good communication skills - Fresher or experienced *How to Apply:* - Email resume to sujata@careerguideline.net - WhatsApp resume or call 7738115585 - Walk-in for an interview *Refer friends and colleagues! *
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Ahmedabad
Remote
International Voice Process for Ahmedabad and Gujarat People Hurry up! (Minimum of 6months experienced professionals in international process)
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Key Responsibilities: Handle customer queries via email, live chat, or ticketing systems Process data entries and maintain accuracy across systems Review, verify, and update customer records as required Monitor and manage service requests and resolve issues efficiently Collaborate with internal teams to ensure timely issue resolution Follow process workflows and adhere to compliance guidelines Prepare regular reports and documentation as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 3 weeks ago
8.0 - 12.0 years
14 - 16 Lacs
Pune, Bengaluru
Work from Office
Role - Operation manager | International Voice Support Only Voice international Sup Exp - Min 8 Years Loc - Pune / Bangalore Notice 30 days or Serving notice WFO | 5 days working 2 days fixed off | both ways Cabs 9116324602 - Teena
Posted 3 weeks ago
0.0 - 4.0 years
2 - 5 Lacs
Gurugram
Work from Office
Interested Candidates can connect with HR:Aditi Anand at 7817000490 Company Overview: Reboot XP is a dynamic, rapidly growing global outsourcing company specializing in delivering high-impact customer engagement solutions. We partner with leading global brands across industries to drive business growth through world-class sales, support, and service delivery. With a focus on innovation, performance, and people, Reboot XP offers an energetic environment where talent thrives, and success is rewarded. Job Overview: We are looking for passionate and driven International Sales Executives (Voice Process) to join our high-performing sales team. This role is ideal for individuals with strong communication skills and a passion for outbound sales, customer engagement, and lead conversion. If you thrive in a performance-based culture and enjoy working night shifts for international clients, wed love to hear from you! Roles & Responsibilities: Inbound/Outbound Sales Calls : Handle calls transferred by the Telemarketing (TM) team to qualify, engage, and convert potential customers. Sales Conversion : Drive hardcore sales by promoting and selling our services to international clients. Client Engagement : Take ownership of the end-to-end sales process, including client follow-ups and agreement closures. Telemarketing Support : Make outbound calls through dialer/manual methods as required, ensuring a high conversion rate. Job Details: Shift : Night Shift (8:00 PM to 5:30 AM IST) Login Hours : 9.5 hours including breaks Experience : Minimum 1 year of international voice sales experience is mandatory Transport : Both-side cab facility provided Incentives : Lucrative, performance-based incentive structure Skills & Competencies: Communication : Excellent verbal and written English communication skills Education : Open to both graduates and undergraduates Sales Expertise : Strong sales acumen with proven negotiation and closing skills Adaptability : Ability to follow structured scripts and customize them as per client needs Tech Proficiency : Hands-on experience with dialer systems and manual calling tools Best of Luck
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Great Opportunity for Fresher & Experienced to make their career Sales To schedule the interview, Pl connect Ms.Aditi Anand- +91-7817000490 (11am-5pm) Mandatory Condition for Applying- Joining Period must be more than 10 Days Position Title: Associate Sales Consultants Location: Gurgaon, Haryana, India Applicant Eligibility: Undergraduates/Graduates with 0-3 year of experience in relevant field can apply for a better salary & Future. Job Description Selling of Products/Insurance Policy to the leads given by the company. Interested leads will be provided by the company. No cold calling or random calling. Leads will be from interested customers. Rotational Shifts. Its a 6 days working company. The candidates will be given 1 weekly off as per the roster which means there will be no fixed off. Fixed salary + High incentives. Other monetary incentives to the employees (confidential) Knowledge, Skills and Attitude: Should have very good convincing and selling skills. Should have good English communication skills. Commerce Graduates will be preferred. Should be very confident and presentable. Energy levels should be high Qualification and Experience: Commerce Graduate Preferred. Compensation & Benefits: Rs. 23,000 - Rs. 25,000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover. Best of Luck!
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Customer Service Representative Contact Person - Divya Bhaskar Job Summary: - We are looking for a dedicated/ professional and detailed oriented CCR for a Travel process. This role involves providing customer service support on calls, chat and email for international travel process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone, chat and email) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Handle customer inquiries and resolve issues efficiently excellent communication skills Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you would be doing? Minimum Bachelor's degree/ Under grad(min 6 months of experience) Prior experience in customer service Strong communication and interpersonal skills. Ability to handle customer queries and complaints effectively. Relevant work exp. Preferably customer service Good Spoken English Computer Skills ability/experience using computer applications Typing Speed Call Handling Etiquette What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Looking for job???? Come for the interview and be a part of our team!!! Mention HR DIVYA BHASKAR on the top of your resume.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Kolkata
Work from Office
Job Title: Customer Support Executive International Voice Process Location: Newtown, Kolkata Work Schedule: 5 Days Working Salary: Up to 6 LPA (Based on interview performance) Job Description: We are looking for skilled professionals to join our International Voice Process team. If you have prior experience in handling international customer calls and are looking for a rewarding career with growth opportunities, we want to hear from you! Key Responsibilities: Handle inbound/outbound international calls with professionalism and efficiency. Resolve customer queries, complaints, and provide appropriate solutions. Ensure high levels of customer satisfaction through quality service. Document all call information accurately and follow up where required. Work closely with the team and management to achieve performance goals. Requirements: Minimum 1 year of experience in an International Voice Process is mandatory. Qualification: Graduate or Undergraduate . Excellent communication skills in English (verbal and written). Strong interpersonal skills and a customer-first attitude. Ability to work in fast-paced environments and handle pressure. Additional Details: Work Days: 5 days a week (Rotational shifts) Location: Newtown, Kolkata Salary: Up to 6 LPA (Depending on interview score and experience) Why Join Us? Competitive salary package and performance incentives Professional work environment Opportunity for career advancement Stay updated with the latest job openings by following this channel! https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z Interested candidate can WhatsApp at : HR Simar :7840808749 HR Diana : 9311602064 HR Mehak :8383025642
Posted 3 weeks ago
0.0 - 1.0 years
0 - 0 Lacs
Hyderabad
Work from Office
Immediate Hiring! | International Semi-Voice Process (Freshers Only) Note :Btech Graduates are not eligible for the process Location: Hyderabad Shift: Night (6:30 PM 3:30 AM) Work Days: Monday to Friday (Fixed weekends off) Transport: One-way cab provided (post-shift) Joining: Immediate joiners only Position: International Semi-Voice Process Eligibility Criteria: Qualification: Intermediate / Graduation ( B.Tech candidates not eligible ) Freshers only Good English communication skills Salary Package: Training (First 3 Months): 10,700 (Take Home) Post-Training (From 4th Month): 13,500 (Take Home) + Performance Incentives Interested candidates can share their updated resume via WhatsApp or email: Contact: T. Saisneha HR 9603167695 saisnehathammali7@gmail.com
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift) . This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Shilpi- 8369605971
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
International Voice Process Executive Job description Interested candidates can call or share their updated cv on this (7447716444 ) HR SAKSHI Location: Pune Maharashtra Your Responsibilities will include : Handle inbound calls from customers and clients Handle queries of clients, give resolution and retain customers Identify the needs of customers, resolve issues, and provide solutions Maintain good customer relations Maintain records of the conversations with the customer and analyze the data Write and submit timely reports on performance, targets, and customer queries This is a 24/7 support Five-day working with Two days rotational offs Eligibility Criteria : Graduate freshers or experience can apply Excellent communication skills in English. Should be comfortable with rotational shifts (24*7) Demonstrates a strong customer service orientation Looking for immediate joiners Perks and Benefits Perks and Benefits Cab Facility both ways [ Pick up and drop within Transport radius] permanent Pay: 17,500.00 - 49,000.00 per month + Allowances Education: Higher Secondary(12th Pass) (required) or after 10th + 3 years of diploma Interested candidates can call or share their updated cv on this ( 7447716444 ) HR SAKSHI . REFER YOUR BUDDY WILL HELP-FULL
Posted 3 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring For Chat Process In Mohali Location Location: Mohali Salary - 25000/- Qualification - Graduate 5 Days Working Rotational off ,Rotational Shifts Cab Facility Provided Interested Candidate drop your CV on 9988352892 HR - Sonali Rana Required Candidate profile Required Candidate profile Good Communication Skills Required Fresher and Experience both can apply Male/Female both can apply
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Interested Candidates may connect to Ms.Raminder Kohli-9354648803 (11:00 AM - 05:00 PM) Client Overview Transcom is a globally recognized leader in customer experience solutions, providing high-quality support and service operations for top global brands. As a Customer Success Associate in the Vivint process, you will handle chat-based tech support for international customers, ensuring efficient and professional resolutions. Job Overview We are hiring Customer Success Associates for the Vivint Tech Support Chat Process at Transcom. This is a non-voice, work-from-office role focused on delivering world-class chat support to international customers. Ideal candidates must have strong command of the English language and at least 6 months of international process experience. Key Responsibilities Provide chat-based tech support to international clients. Resolve customer issues professionally and in a timely manner. Maintain high accuracy and customer satisfaction levels. Communicate clearly and effectively in English. Collaborate with internal teams to escalate and resolve issues as needed. Qualifications & Experience Education: Graduate in any field; undergraduates are also eligible. Experience: Minimum 6 months of experience in an Technical process. Skills: Excellent written communication and English fluency required. Work Schedule & Shifts 5 Days Working Rotational Shifts Rotational Weekly Offs Salary & Benefits CTC: 25,000-31,000 per month Perks: Both side cabs provided
Posted 3 weeks ago
12.0 - 18.0 years
10 - 18 Lacs
Gurugram
Work from Office
Exp 12 Years+ (4 Years+ as Deputy Manager or 2 Years+ as Manager on Papers) Minimum Team Size - 100+ (International Voice Process - ONLY) International BPO Graduate Budget - Upto 20 LPA UK Shifts/Cabs Drop CV's @Karishma.imaginators@gmail.com
Posted 3 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Hiring for International Voice Process| Max upto 5.5 LPA| EXP| 2 way cab process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Hyderabad Interview (walk in) : Hr ,Assessment, Ops round. If Interested can drop your Resume on whatsApp Teena Jain Recruiter (81253 36049 )
Posted 3 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Noida
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. call priya - 9266536764
Posted 3 weeks ago
1.0 - 6.0 years
2 Lacs
Bengaluru
Remote
Teleperformance is hiring for young talents/ Immediate joining Requirements for Ecommerce Work from home: Requirements: Should have excellent communication skills. Must have completed graduation. Must have minimum 1 Year of experience as Customer Support Associate for Email / Chat process. Job Details: Work From Home. Virtual interview. Immediate joiners preferable. Day Shifts 24/7. 6 days working, 1 days rotational off. Salary - 18000 CTC System Requirement: Laptop- i5 processor, 8GB, Windows 10 WIFI- 50 MBPS USB headset
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call to HR for Appointment @ Ms.Raminder Kohli-9354648803 (11am-5pm) Job Summary: We are seeking dynamic and customer-focused professionals to join our International Sales team . The role involves engaging with global customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences. Key Responsibilities: Conduct outbound calls and manage chat interactions with international customers. Understand customer requirements and provide appropriate product or service recommendations. Achieve defined sales targets while maintaining a high level of service quality. Resolve customer inquiries efficiently and ensure customer satisfaction. Accurately document all customer interactions in the CRM/system. Adapt to flexible working hours, including rotational shifts and weekly offs as per business needs. Candidate Requirements: Both Undergraduate & Graduate Can apply. 0-3 years of experience in International BPO or Sales Process. Strong command over English with excellent verbal and written communication skills. Ability to engage, convince, and close sales deals effectively. Customer-oriented mindset with a problem-solving attitude. Willingness to work in a fast-paced, target-driven environment. Compensation & Benefits: Attractive CTC up to 4.50 LPA (based on experience and interview performance). Performance-based incentives and appraisal. Career growth opportunities with regular training and skill development. Exposure to global sales processes and international clientele. Friendly and professional work environment.
Posted 3 weeks ago
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