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1.0 - 6.0 years
2 - 5 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
We Are Hiring Be the First to Rise! | First Batch Open International Collection (Voice Process) Noida Job Role: International Collection (Voice US Process) Location: iQor India Services Embassy Galaxy, Tower C, Ground Floor, Noida Sector 62, Uttar Pradesh ( Nearest Metro Station: Noida Electronic City Blue Line ) Job Highlights: Working Days: 5 Days/Week Shift: Rotational Shifts + Rotational Offs Experience Required: Minimum 1 Year in International Collection voice Requirement: Excellent English Communication Transport: One-side cab for both male and female employees Salary & Benefits: 25,000 40,000 in hand Performance-Based Incentives Additional Perks & Growth Opportunities Walk-in Interview Timing: 4:00 PM 7:00 PM (Monday to Friday) Contact to Apply: HR. Usha Mishra Call/WhatsApp: +91 8527216127
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Call on 7230906994 (Priyanshi) to apply! We are hiring for an International Voice Process role. Candidates will be responsible for handling customer queries through calls or chats, with a focus on delivering high-quality service. Skills Required: Excellent verbal and written communication skills Strong logical reasoning and analytical abilities Ability to handle customer queries via calls or chats Willingness to work in rotational night shifts (US shift) Eligibility Criteria: Education: PUC/12th Pass , Undergraduates , Graduates (BCom, BBA, BSc, BCA, BE, BTech, BA), and Postgraduates (MBA, MCom) Freshers and experienced candidates are welcome Age Limit: 18 to 30 years Benefits: Free pick-up and drop transport facility Medical Insurance Life Insurance World-class facilities including Cafeteria, Gym, Sports Arena, Amphitheater, and Themed Break-Out Zones
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Assist customers with tracking their orders, making changes, and addressing delivery issues. Handle post-purchase concerns like returns, exchanges, cancellations, delays and refunds. 5 Days Working
Posted 5 days ago
0.0 - 5.0 years
3 - 6 Lacs
Noida, Gurugram
Work from Office
Grads Salary up to 20- 45.5 k + incentives + variables Job location - Gurgaon and noida 5days working Work from Office Very good communication skills Call for more details HR Vibha - 7042422770
Posted 5 days ago
3.0 - 7.0 years
3 - 5 Lacs
Nagpur
Work from Office
*Sales Team Leader & AM * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur call on 7697428237
Posted 5 days ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Customer Support Executive || Domestic / International Voice (WFH&WFO) || Hybrid Employment Type: Full-Time & Contract Work Mode: Work from Home & Work from Office Work from Home (WFH) Employment Type: 6 Months Contract Process: Domestic Voice/International Voice Salary: 14,000 to 18,000 (Take Home Per month) Education: Any Graduate Experience: Freshers & Experienced (6months-12months into Customer Support) Location: PAN India. Requirements: Need to have personal Laptop/Desktop with good internet connection Strong verbal communication in Hindi & English Willingness to work in rotational shifts Work from Office (WFO) Employment Type: Full-Time Process: International Voice/Customer Support Salary: 3.0 LPA 5.5 LPA (based on experience & last drawn) Education: Graduates & Undergraduates both eligible Experience: Freshers & Experienced ( 1 year into Customer Support/International Voice) Location: Hyderabad. Requirements: Excellent communication skills in English like C2 level (mandatory) Comfortable with night shifts and rotational offs Prior international voice experience is a plus Key Responsibilities (Both Roles): Handle customer queries via phone calls professionally and promptly Resolve customer complaints, provide appropriate solutions and alternatives Maintain customer satisfaction and service quality Record customer interactions accurately using internal systems How to Apply: Send your updated resume to : Shruthi G: 9154023717 (or) share updated resumes on shruthig.axis@gmail.com
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport
Posted 5 days ago
1.0 - 2.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based MNC is hiring for a customer care profile. any grad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based MNC is hiring for a customer care profile any grad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Riya: 9220492616 Perks and benefits both side transport
Posted 5 days ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle inbound and outbound customer inquiries via chat in a timely and professional manner. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues effectively while maintaining a positive attitude. Document all chat interactions and escalate complex issues to appropriate departments. Maintain high-quality customer service standards and meet key performance indicators (KPIs). Collaborate with other team members and departments to enhance customer experience. Adapt to different customer cultures and communication styles with empathy and professionalism. Continuously update knowledge about the companys products, services, and processes. Work flexible hours, including shifts to accommodate different time zones as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport
Posted 5 days ago
1.0 - 5.0 years
1 - 4 Lacs
Noida, Kolkata
Work from Office
Hi All, we are hiring for international US Voice experience candidates .. eligibility. Grade A2 (1-4 Years) Location Kolkata/ Noida Rate- up to 4 LPA Shift- Night shift (Work from office ) Note- Candidate would be Joining after complete BGV Done. Note- Candidate should have work experience in US Voice Process and it should be there in their resume. Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations. Required Skills & Qualifications: Bachelor's degree or equivalent. 14 years of experience in outbound calling, for US clients. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call center software. Open to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Interested candidates can share resume @ ankitasingh@crownsolution.com or whats up 9871132807
Posted 5 days ago
0.0 years
0 - 2 Lacs
Chennai
Work from Office
AGS Health Interview invite for International Voice process for AR Caller role Job location-Chennai Exp-Freshers Excellent communication is MUST Night Shift CAB Facility Available Interviews are happening daily Chennai Walk-in Interview Address: Prince Infocity 2, first Floor,R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096 (Mention Naukri.com or SYED on top of your Resume for Reference)
Posted 5 days ago
1.0 - 6.0 years
2 - 3 Lacs
Visakhapatnam
Work from Office
Hiring: Voice Process Executive International Client Support (Conduent business services) Please find the JD for the requirement: 1.Candidates with of customer service experience for international client. 2.Candidates with international non voice are eligible 3.Preferred candidates with outbound calls & Collection experience for international client. 4.Compute complex information with good analytical skills. 5.Ability in problem solving, good listening and reasoning 6.Excellent English verbal and written skills 7.Preferred candidates willing to work with International BPO Industry 8.Education Qualification Min. Graduation 9.Willingness to work permanent night shifts (US time zones) and rotational offs (no night shift allowance) Benefits: Complimentary 2-way cab service Competitive salary package Supportive and engaging work environment Interested candidates can contact HR Saahil at 6361313341 or Saahilisaq.sait@conduent.com
Posted 5 days ago
0.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th July 2025 (12PM-1PM) || Ahmedabad Location Date: 30th-July-2025 (Wednesday) MS Teams meeting ID: 436 388 315 3772 MS Teams Passcode: wk7PE7mU Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 5 days ago
1.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
Qualification- Any Graduate/Under Graduate Experience- Minimum 6 months to 4 Years experience in international voice process Designation- Team Member Role & Job Description Good Knowledge of Insurance processing (US) Good Reading Comprehension i.e. ability to read text, understand its meaning and process it Has prior experience in back office operations Should meet the daily Production Target defined in the process Ensure accuracy, touch time and other applicable service levels of the transactional processing Share & follow best practices Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays Should be able to perform in multiple processes Escalate any deviation to defined process & seek immediate assistance Essential Skills Excellent Verbal & Written communication with neutral accent. Must have prior experience in international calling, preferable US. Domain expert in Insurance- USA. Computer skills Windows OS, MS office 2003, Image Applications, Etc. Should understand customer Quality & productivity expectations Quick learner and adapt to changes quickly Good Typing Skills ( 30/35 words per minute)
Posted 5 days ago
1.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Subject Matter Expert (CSR2) Immediate Joiner Wanted! | Join Our Team at Intouch CX Location: Hyderabad Are you passionate about delivering exceptional customer service and mentoring others to do the same? We're currently looking for an Immediate Joiner to step into the role of Subject Matter Expert (CSR2) a key position supporting our Customer Service Representatives and ensuring high-quality interactions with every customer. As a Subject Matter Expert (CSR2), You Will Represent our client partners, maintaining a deep knowledge of their brand, philosophy, promotions, and processes Be a role model and advocate for our CSRs, providing front-line direction and support Promote growth by delivering call evaluations, identifying training needs, and supporting career development Collaborate with leadership and perform additional duties as assigned As a Subject Matter Expert (CSR2), You Have Education & Experience: High school diploma or equivalent (required) 2+ years of experience in customer service and/or call center environment Proven experience in coaching and mentoring Strong ability to motivate and inspire others A positive and adaptable mindset Familiarity with ACD/IVR systems and performance metrics Proficiency in MS Office (Word, Excel, PowerPoint) Typing speed of 30 WPM with high accuracy Excellent verbal, written, and listening skills Able to build rapport across various team levels and client representatives A confident facilitator and engaging communicator Strong analytical and problem-solving abilities Effective decision-making in dynamic situations Exceptional organizational and prioritization skills Willingness to work varied shifts including evenings, weekends, and holidays Comfortable with change and fast-paced environments If Interested, Please share your CV at anusha.kambapu@intouchcx.com or anushka.sharma01@intouchcx.com
Posted 5 days ago
1.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Greetings from Movate!!! We are Hiring Candidates for International Voice Support Role, Job Criteria: Excellent communication skills in English is mandatory Minimum 6 months of experience in any international voice process is mandatory Should be available to join us immediately (15 days Notice Period is considerable Ability to handle real-time voice call Graduation is Mandatory Shift Timings & Off : 5-days work week with rotational night shifts and rotational week off . (No Day shifts) Compensation : CTC: 3LPA to 4.5LPA (Varies based on candidates experience) Additional Information: Complete On-Site Two-way cab facility door to door available up to 30Km from office-based location. Work Location: Movate Technologies formerly known as (CSS Corp) Ground Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 Selection Process: 1.HR Interview (Walk-In) SD Panel Interview Share your resume to the below email ID: Email: nikhil.dhansinghmohta@movate.com Regards, HR Nikhil Associate Human Resource (Talent Acquisition) 32 A&B Industrial Estate, Ambit, Chennai, India Mob: +91 73056 ***** | movate.com Mo mentum + Inno vate = Movate
Posted 5 days ago
2.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Summary We are looking for a skilled and motivated Accounting Associate III \u2013 Accounts Receivable to join our finance operations team. This role will be responsible for Cash Application, Billing, and Collections activities for global customers, ensuring timely payments, maintaining AR health, and resolving billing disputes. The ideal candidate will have a strong foundation in accounting principles, excellent communication skills, and the ability to work collaboratively with internal and external stakeholders. Key Responsibilities Manage end-to-end processes for Cash Application, Billing, and Collections. Track and report actual billing, collections, and cash application performance against monthly targets. Perform quality reviews of billing and cash application transactions. Conduct follow-ups through emails and phone calls to ensure timely collections. Investigate and escalate billing issues and disputes to relevant stakeholders. Respond to and resolve customer and business queries related to invoices. Research and analyze disputes and deductions using ERP systems. Collaborate with internal teams to gather documents for resolving billing issues. Monitor and maintain assigned accounts to ensure they meet collection status benchmarks. Escalate customer claims of incorrect billing or responsibility concerns as needed. Deliver high-quality customer service by responding to inquiries professionally and promptly. Prepare and present reports using Excel and PowerPoint. Maintain a continuous improvement mindset with a willingness to learn and grow. Required Skills and Qualifications Graduate in Commerce or Accounting discipline. 2\u20133 years of relevant experience, ideally in a BPO or shared services environment. Strong working knowledge of Accounts Receivable processes (preferably end-to-end). Hands-on experience in Billing, Cash Application, and Collections. Good command over MS Office tools, especially Excel and PowerPoint. Excellent oral and written communication skills. Ability to analyze past-due receivables and take corrective actions. Strong attitude to learn, adapt, and stay committed in a team environment. Willingness to work in rotational shifts or as per business requirements. Experience working with SAP or S4HANA systems. Experience in conducting operational reviews with clients and senior management.
Posted 5 days ago
1.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and soft skills perspective Analyze knowledge gaps with SMEs and QAs Review and improve training content. Create and implement client and internal reporting systems, as well as procedures for day-to-day operations and performance monitoring Support production associates on a real-time basis Collate chats for future reference Perform a monthly Training Needs Analysis (TNA) to pinpoint issues and fill in any gaps Conduct tests/assessments before and after the training interventions Participate in calibration meetings (internal and external) Develop action plans for the bottom quartile and ensure that they move up the learning curve by means of special coaching/ conducting refresher training Broadcast the updates to the floor Conduct small group training sessions Conduct chat readout sessions for the associates Recommend corrective and refresher courses to be assigned based on associates performance on the floor Participate in weekly business reviews and provide input as asked for Roll out knowledge checks once a month Communicate with clients via emails and conference calls on a daily or weekly basis to review and address training concerns and introduce new policies and procedures As Product Trainer, You Have Minimum Educational Requirement High School graduate Minimum of one year's worth of process training experience or equivalent teaching/coaching experience Experience in the markets, customer service, and sales Exceptional time management, organizational, and prioritization skills to complete work promptly Expert-level communication skills Experience in graphic design, content writing or editing, or a related field in a different industry, as an advantage. Proficiency with Microsoft Office and Google Suite (Sheets, Slides, Docs, and Drive) is necessary. Proven analytical abilities to assess performance and pinpoint areas that need improvement in order to meet project requirements The ability to successfully work across cross-functional teams A positive work ethic and commitment to achieve the best possible outcomes The passion to be a role model that exemplifies our 10 Things (cultural values) Ability to assess the big picture” and draw connections between inputs and outputs leadership qualities such as critical thinking and problem-solving to aid in overcoming difficult situations A keen eye for detail, the ability to multitask, and strong analytical skills Please share updated CV at anusha.kambapu@Intouchcx.com
Posted 5 days ago
1.0 - 4.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
IGT SOLUTIONS :_ Hiring for International Sales Voice / Inbound Voice / Travel and Hotel process :- GURGAON Share the resume :- HR DIVYA BHASKAR(9560377057) Job Description :- 1. Customer assistance on the issues come on services they opt for. 2. Voice process experience 3. Well versed with the KPI of customer handling Qualification : - Under Grad :- With Min 6 months of international experience Graduate :- Fresher with excellent communication Salary :- up to :- 5LPA depends on experience Skills :- Excellent communication over English Venue :- 2nd Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Contact Person : - DIVYA BHASKAR(9560377057)
Posted 5 days ago
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