13049 International Process Jobs - Page 38

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

Roles and Responsibilities Manage a team handling international chat processes, ensuring excellent customer service delivery. Oversee the entire team's performance, including AHT management, CSAT improvement, attrition control, shrinkage reduction, SLA adherence, KPI tracking, and people management skills. Develop and implement strategies to enhance team productivity, efficiency, and overall success. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure compliance with company policies, procedures, and regulatory requirements. Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Contribute to the development of process improvements and best practices. Job Requirements Minimum 1 year of experience in voice and chat support or related fields. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changes. Proficiency in using computer applications and software. Excelle...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve goals and objectives. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Experience with cha...

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

HIRING FR CUSTOMER SUPPORT FOR LEVEL 3, CRETERIA: - GRADS OR UNDERGRADS WITH MIN 1 YEAR OF EXP IN INTERNATIONAL CALLC ENTER VOICE PROCCESS SALALRY:- 6.75 CTC AND INCENTIVES IF INTERTES CALL CENTER CALL POORNIMA- 8951772891 . TARA- 7019561979 Required Candidate profile LOOKING FOR INTERNATIONAL CALL CENTER EXP IN VOICE PROCESS, CUSTOMER AND TECHNICAL SUPPORT.

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve overall customer experience. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and s...

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain thorough knowledge of company policies and procedures. Meet performance targets and achieve quality standards. Participate in training programs to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in a related field, preferably in BPM/BPO. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills. Prof...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate potential issues to senior management. Develop and implement process improvements to increase efficiency. Job Requirements Any graduate or postgraduate degree from a recognized institution. Excellent communication and interpersonal skills. Ability to work in a non-voice process environment. Strong problem-solving and analytical skills. Familiarity with chat support and customer service principles. Ability t...

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain knowledge of products and services. Identify and escalate complex issues to senior team members. Maintain accurate records of customer interactions. Job Requirements Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to work collaboratively as par...

Job description Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Shefali 7975181576 (Please send us a message on WhatsApp in case the numbers are busy). Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and ...

*"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Call HR Adeeba 7975182651 or visit Our Website Which is jobshop.ai to explore other open positions with us Job Details: CUSTOMER SUPPORT JD Location: Manyata Tech Park / Bhartiya City / Whitefield / Brookfield / BTM / Bommanahalli Role: International Customer Support Voice Process Shifts: Night Shifts (US/UK) | 2 Days Off | Work from Office Salary: 4 LPA to 6 LPA Responsibilities: Handle inbound/outbound calls from intern...

Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent. Manage end-to-end recruitment processes, including job postings, candidate screening, and interview scheduling. Build and maintain relationships with hiring managers to understand their needs and provide tailored solutions. Conduct thorough analysis of recruitment metrics to identify areas for improvement. Collaborate with the HR team to ensure compliance with company policies and procedures. Provide exceptional customer service to candidates and clients throughout the recruitment process. Job Requirements Proven experience in recruitment or a related field, with a strong track record of su...

Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent. Manage end-to-end recruitment processes, including job postings, candidate screening, and interview scheduling. Build and maintain relationships with hiring managers to understand their needs and provide tailored solutions. Conduct thorough analysis of recruitment metrics to identify areas for improvement. Collaborate with the HR team to ensure compliance with company policies and procedures. Provide exceptional customer service to candidates and clients throughout the recruitment process. Job Requirements Proven experience in recruitment or a related field, with a strong track record of su...

Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent. Manage end-to-end recruitment processes, including job postings, candidate screening, and interview scheduling. Build and maintain relationships with hiring managers to understand their needs and provide tailored solutions. Conduct thorough analysis of recruitment metrics to identify areas for improvement. Collaborate with the HR team to ensure compliance with company policies and procedures. Provide exceptional customer service to candidates and clients throughout the recruitment process. Job Requirements Proven experience in recruitment or a related field, with a strong track record of su...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using technology and software applications is required. Ability to work independently and ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary. Proficiency in using technology and software applications is required. Ability to work independently and ...

Customer Service Associate - International Voice & Chat 5 Days working Rotational shifts Location - Noida & Gurugram Freshers/Experienced Need excellent communication skills Great Career Growth Opportunities For more info Contact: Yogesh 8586865123 Perks and benefits Lucrative Incentives Both side cab facility