5612 International Process Jobs - Page 32

Job Title- Personal Banker (Customer Care BA3) Grade- BA3 Exp Range- Minimum 2 Years in contact center Industry ,preferably Banking domain. Skill Required Excellent communication skills, work exp in international contact centre (BPO/ Voice/ KPO/Calling industry). Shift Timings – Rotational Shifts Week off’s: Rotational Work From Office Notice Considered: up to 30 Days or negotiate to 30 days

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Experience (CX)Customer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Support OperationsCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Language Translation - Customer Service Designation: Customer Service Associate Qualifications: BCom Years of Experience: 1 to 3 years Language - Ability: Portuguese - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Accounts Receivable Ledger MaintenanceAbility to handle disputesStrong analytical skillsCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Written and verbal communicationAgility for quick learningAdaptable and flexibleAbility to work well in a teamAbility to perform under pressure Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Previous experience in customer service or a related role in International Voice Process. Utilize computing & technical expertise to respond to customer inquiries. Regularly review customer feedback & take measures to improve customer service. Required Candidate profile Troubleshoot customer queries & requests Document customer interactions for review & follow-up Manage customer expectations & ensure customer satisfaction. Strong ability to communicate in US Process.

Role Overview As a customer support executive you will play a pivotal role in Fareportal's business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the team. The role is Full-time working the night shifts 5 days per week, work from Office. Key Responsibilities: Handle inbound and outbound customer calls for flight bookings, changes, cancellations, and general queries. Provide accurate information and resolve customer issues in a timely and professional manner. Maintain a high level of customer satisfaction through effective communication and problem-solving. Document customer interactions in internal systems. Adhere to process guidelines and quality standards. Required Skills & Qualifications: Excellent communication skills in English (verbal). Graduate in any extreme Mandate. Min. 9 Months Recent International voice experience. Ability to work in a fast-paced environment and handle pressure. Willingness to work in rotational shifts, including weekends and night shifts(24X7) Prior experience in a travel industry is an advantage but not mandatory. Perks & Benefits: Competitive salary and uncapped incentives. Health insurance and other benefits. Extensive training and growth opportunities. Dynamic work culture with international exposure. WFH till further communication. Free Both Side Cabs; Free Meals 5 Days Working; Interested candidates with good communication may call on 8882217641 or send profiles - via what's app/apply on this position.

Tech Mahindra Hiring Freshers for an Australian Chat Process Location: Hinjewadi, Pune Qualification: Min. Undergraduate (UG) Shifts: 24*7 (5 days working) Transportation: Both way cab facility Skills: Excellent written communication skills & good typing skill Role: Addressing customer's queries/request via Chat. Interview Process: HR round/Operation round/Chat stimulation/Typing assessment Direct Walk-In Process at Tech Mahindra, Sharda Center, Bhalekar Chawl, Erandwane Pune From: 10am to 5pm Date: 17th and 18th July Share your resume on below mail id vishakhasunil.chaudhary@techmahindra.com mb001102075@techmahindra.com

Freshers& Experience Fluent in English Good Communication Excellent English communication Rotational Shifts- 6days work in a week

Job description *We Are Hiring International Semi Voice Process* Work from Office | Hyderabad Only Freshers Eligible --- *Job Role Details:* * *Process:* International Semi Voice (US Healthcare) * *Mode:* Work from Office * *Location:* Hyderabad --- *Salary Package:* * First 3 Months: 10,700 Take-home + Attractive incentives * After 4th Month: 13,200 Take-home + Attractive Incentives --- *Benefits:* One-way cab facility (up to 30 km radius) Fixed Night Shift Fixed Week Off (Saturday & Sunday) 5 Days Working Saturday & Sunday weekoff --- *Eligibility Criteria:* * Qualification: Intermediate (12th) & Above * Note: B.Tech Graduates are *Not Eligible* --- *How to Apply:* Interested candidates can share your resume via WhatsApp to: HR Maheshwari - 9603270263 Or Email your resume to: cherukupally.axisservices@gmail.com References are Highly Appreciated!

Skill required: Email - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Accenture Code of Business EthicsAbility to work well in a teamAbility to establish strong client relationshipAbility to handle disputesCommitment to qualityCustomer Care Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolution/Chat supportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat." What are we looking for "Ability to meet deadlines Ability to perform under pressureProblem-solving skills Detail orientationAbility to establish strong client relationshipFluency in French (Written) is a must." Roles and Responsibilities: "In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

Need minimum 1 year international voice experience Salary upto 6 LPA (hike on last drawn) Location: ggn Both side cabs grad/undergrad UAN check is there 5 days working Face to Face interview only Interested may contact: Taranpreet Kaur: 7217649106 Required Candidate profile Should be okay with rotational shifts, excellent communication skills, immediate joiner

Hiring For Voice process !! Banking Process !! 45 k in hand !! GGN Grad with 1 year International BPO Voice banking Customer Service with upselling experience is mandatory Salary upto 6.5 lpa 9560028009 / 9911567769 Required Candidate profile EXCELLENT COMMUNICATION SKILLS* Immediate Joiners Need Excellent communication skills , Rotational Shift , Rotational Off , 5 day working 9211682478 / 8744868881 / 7042399029

Skill required: Language Translation - Customer Service Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Arabic - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Good Verbal Communication SkillsGood understanding of Master dataGood aptitude Skills- Validating the documents before Approving information into systemUnderstanding of Applicable controls on VMD & CMDReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam managementAnalytical skillClient and other stakeholder managementLogical reasoning and thought processProcess transition experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Customer service refers to the assistance and support provided by a business or organization to its employes.It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Support OperationsCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Good Verbal Communication SkillsGood understanding of Master dataGood aptitude Skills- Validating the documents before updating information into systemReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordination Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Email - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat." What are we looking for "Accenture Code of Business EthicsAbility to establish strong client relationshipAbility to handle disputesAbility to meet deadlinesAbility to work well in a teamAdaptable and flexibleCustomer Service" Certifications: English - Fluent Roles and Responsibilities: "In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

International Chat Process Experience = Minimum 6 months international Live chat experience required Salary =3.5LPA to 5 LPA Location = Pune & Noida Share cv on = 6367194878

hiring for international process||voice|| Min exp:- 1yrs ctc upto 6lpa Loc:- Gurugram/Noida Both sides cabs For more details 8448387768 sakshitiwari.img@gmail.com

Gurugram based international BPO is hiring for Sales profile. any grad or undergrad with min 6 months of exp. in sales can apply, salary upto- 38k in CTC, 5 days a week working, excellent comm skills required. Call/WhatsApp: HR Nainy 9354475254 Perks and benefits Both side Transport

Gurugram based international BPO is hiring for Sales profile. any grad or undergrad with min 6 months of exp. in sales can apply, salary upto- 38k in CTC, 5 days a week working, excellent comm skills required. Call/WhatsApp: HR Riya: 9220492616 Perks and benefits Both side Transport

Gurugram based international BPO is hiring for Sales profile. any grad or undergrad with min 6 months of exp. in sales can apply, salary upto- 38k in CTC, 5 days a week working, excellent comm skills required. Call/WhatsApp: HR Riya: 9220492616 Perks and benefits Both side Transport