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0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Muskan-9380964680 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 2 weeks ago
2.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 8147672961 Recruiter Name-Prince Mention Prince-139 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice and Non Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 3.00LPA to 4.25 LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Prince (ARC code- 139) Contact - 8147672961 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 10:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Associate/Senior Associate- Operation 1+yr Exp (Blended Process) Package- Upto 30k in hand (Based on your previous package) Graduation Noida Shifts- 5.5Days working Anushika:9511159022 anushika.imaginators@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop!"** - Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced professionals alike. - Start a fulfilling career in BPO with Indias largest recruitment network for call centers. Apply now and step into a brighter future! 1. Technical Support English (5 days working + 1 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Shefali-7975181576 / 9964080000 or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Shefali-7975181576 / 9964080000 or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Shefali-7975181576 / 9964080000 or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Shefali-7975181576 / 9964080000 or You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Neha-7975182408 or 9964080000 We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Neha-7975182408 or 9964080000 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift Please call HR Ameena 8095524000 / 9964080000 or You Can visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Kolkata
Work from Office
- Respond promptly and professionally to customer inquiries via phone, email or chat. - Follow up with customers to ensure their issues are resolved satisfactorily. - Work from office- Kolkata Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Excellent English communication is required UG/Grad/PG Experience (Minimum 1 year) Rotational shifts (24*7), WFO Immediate joiners only Perks and benefits Great incentives PF+ESIC
Posted 2 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Hiring for Biggest MNC at Bangalore Location for Customer Service Profile. Work Location: Bangalore / Pune Skills: International Customer Support - Blended process Experience: 0-4 Years Qualification: Any graduate FRESHERS -- Rs 3.50 LPA TO 4 LPA For 1+ years of experience - up to 4.50 LPA For 2+ years of experience - up to 6 LPA Job Description: • Managing all customer interactions through calls, emails and chat in a timely and professional manner within an agreed service level. • Complete customer requests for new/additional services according to business rules and processes, within defined service levels and accuracy targets, to get it right first time and avoid repeat calls/follow up/corrective actions and billing accuracy targets. • Demonstrate ownership and accountability throughout all customer contact, representing client in the best possible light to the business customer base and acting as the customer champion. • Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. • Engage with key stakeholders over the phone, via e-mail or face to face when requested, building and developing relationships with these customers and partners. • Flexibility to cross-train and support with other complexities in the wider business area. • Assist with any other key tasks as requested. • Ability to adapt to and thrive in a fast-paced, dynamic environment. • Communicate clearly and professionally both verbally and in writing. • Problem-solving skills, including questioning and diagnostic abilities. • Demonstrate an ability to develop and maintain a network of contacts internally and externally. • Understanding of customer contracts and delivery expectations. • Effective listening skills and excellent attention to detail. • Decision Making: Decisions are mainly based on policy, process and published business rules and pre-set investment levels, but agent is empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. • Business Knowledge: Strong knowledge of business and consumer tariffs, products, services, devices, processes and business rules is required to achieve single call resolution and provide the best customer experience at all times. WHATSAPP YOUR RESUME ---Schedule your interview kindly call or drop your resume on the given numbers. YAGANSHI 9821182648 KVC CONSULTANTS LTD !! NO PLACEMENT CHARGES Role & responsibilities Preferred candidate profile
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Pune
Work from Office
HIRING FOR UK BANKING VOCE PROCESS CUSTOMER SERVICE SAL UP TO 7.5LPA CTC GRADS WITH MIN 2 YEARS VOICE EXP CAN APPLY 24X7 HOURS SHIFTS KYC PROCESS PUNE LOCATION CALL/WHATSAPP GARVIT 9811395422 ROBIN 9811395068 SUGANDH 9910813775 FAIZA 9811225245 Required Candidate profile NEED CANDS WITH EXCELLENT COMMS SKILLS FINE TO WORK IN 24x7 Shifts REFRENCES ARE HIGHLY VALUABLE - SHARE YOUR PROFILE AT HR@HEAD-HUNTERS.IN Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.
Posted 2 weeks ago
4.0 - 8.0 years
5 - 6 Lacs
Gurugram
Work from Office
We are seeking a highly motivated and experienced individual to join our team as a Team Lead in the Customer Service department. The ideal candidate will have 2-3 years of experience in customer communications and a proven track record of leading a team to success. This role requires strong leadership skills, excellent communication abilities, and a passion for providing exceptional customer service. Roles and Responsibilities: - Managing Shrinkage, Attrition, Service Level, Performance Management, Driving ACHT, Abandons, CPA/CPH, C-SAT for their respective Teams - Lead a team of customer service representatives to ensure high levels of customer satisfaction - Monitor team performance and provide coaching and feedback as needed - Develop and implement strategies to improve customer service processes and procedures - Handle escalated customer inquiries and complaints in a professional and timely manner - Collaborate with other departments to address customer issues and improve overall customer experience - Conduct regular team meetings to discuss goals, performance metrics, and best practices - Assist in recruiting, training, and onboarding new team members Qualifications: - Bachelor's degree in Business Administration or related field - 2-3 years of experience in a customer service role, with at least 1 year in a leadership position - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Proficiency in Microsoft Office and customer service software - Ability to work in a fast-paced environment and handle multiple priorities simultaneously
Posted 2 weeks ago
0.0 years
1 - 4 Lacs
New Delhi, Gurugram
Work from Office
Role & responsibilities Hiring for a Chat and voice process 5 days working Hiring for Undergraduates as well as graduate freshers Salary for freshers is max 30k inhand Good incentives International Process Preferred candidate profile Excellent English Communication skills Typing speed should be 30 WPM Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Perks and benefits 5 Days working Cab facilities Attendance Bonus Complexity Allowance Performance Based Incentives HR Niteesh - 9211284571 Email id = niteesh.careerflightconsultants@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR SK Anisul-7996177000 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Careers Await with JobShop Apply for Multiple Roles Today!"** - JobShop is your trusted gateway to the best call center jobs in Bangalore. With just one application, youll open doors to multiple opportunities across top BPO companies. Whether youre new to the industry or have experience, weve got positions that match your skills and ambitions. - Dont settle for one option when you can explore many with JobShop! Apply today and let us guide you to a successful call center career. Hiring for International Voice Process | Bangalore Process: International Voice Process Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Transport: 1-Way Cab Provided Eligibility: Qualification: Any Graduate Experience: Minimum 1 year of BPO experience required Compensation: Salary: Up to 38,000/month Incentives: Up to 2,500/month based on performance Interview Rounds: HR Round Basic screening and profile check AMCAT Round Aptitude and skill assessment Versant Test Voice and Accent evaluation Operations Round – Final selection round with Ops team Apply Now and join a leading BPO brand with excellent pay, growth, and exposure to global clients! For More Details Call HR Shagufta 6360065103 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job description **"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! Apply Now & Start Your Career with Falcon - International Voice Process Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Job description Huge Openings for Customer Support & Technical Support | Hyderabad | Freshers & Experienced Location: Hyderabad Experience: 0-5 Years Eligibility: Graduates Only Languages Required: Excellent English (Hindi preferred for Voice roles) Work Mode: Work From Office Cab Facility: 1-Way Cab Provided Working Days: 5 Days (Rotational Week Offs) 1. Technical Support - Voice Freshers (Voice ) - Salary: 2.8 LPA Experienced (Voice only): 1+ Year | Salary: Up to 3.8 LPA + Incentives Shift: Day Shift Languages: Hindi mandatory 2. Customer Support Domestic Voice Experience: Minimum 1 Year (Domestic Voice or Semi Voice) Languages: Fluent in English & Hindi Shift: Rotational Shift Salary: Up to 3.9LPA + shift allowance 3. Customer Support (Non Voice) Freshers: 18K/Month Experienced: Min 1 Year in KYC, Fraud, or AML upto 4.8LPA Shift: Rotational Week Off: Rotational 4. International Voice process Experience: Minimum 1 - 3 Years Experience into International Voice process (At least 1 Year in International Voice + 2 Years in Non-Voice or Semi Voice) Salary: Up to 5LPA Shift & Week Off: Rotational Interested? Share your updated resume via Email or WhatsApp: krishnavenivs.axis@outlook.com Hr Krishnaveni - 9154184125 Refer your friends & colleagues too! Great opportunities for all!
Posted 2 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
Gurugram, Jaipur, Delhi / NCR
Work from Office
Role & responsibilities (% ) Good communication skills in the English language. Graduated Freshers can apply, Undergrad with 06 months of any field of documented experience can also apply Undergrad fresher with excellent comms skills can also apply. (Salary Package - 40K CTC per month, 5 days working). If you have more than 2yrs of experience with International Voice Process Salary is 45k CTC Regards, HR Harpreet Kaur 9220365026 Preferred candidate profile Customer service profile
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Noida, Gurugram, Greater Noida
Work from Office
Jobs For All - Freshers and Experienced Company : US based MNC(International BPOs). Process - Non Voice & Voice Process Graduates and UG all can apply Location: Noida & Gurgaon Timings: Rotational shifts (Day shifts also available) Working Days : 5 Multiple Processes available (Voice and Chat support) Salary: 17 K In Hand + PF + Incentives + Benefits (Hike depends on last salary) Maximum Salary - 35K In hand + PF + Incentives + Benefits (Hike will Depend on last salary) Both sides cab facilities (Free of cost) Job Responsibilities:- Attend customer queries through calls and chats. Solve and resolve customer queries. Ensure customer satisfaction Candidates should have good verbal communication skills* Limited vacancies available Contact Persons : HR Neeta (Call or What's app on 8279437433) HR Nancy (Call or What's app on 8595616956)
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO FEE CHARGED
Posted 2 weeks ago
1.0 - 6.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Hiring for international customer care process voice process, customer care Level 3, Manayata Tech park salary:- 7.2 ctc and incentives If interested call zoya - 9035001415 or mail ur resume - manage@izeemanpower.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Ameena-8095524000 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Immediate joiners required for Noida Based Banking Customer Support Process: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 7355263026 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Graduation Required 2:Fresher/Experienced (Must have relevant Documents) 3:Pure Day Shift 4:Immediate Joiners Preferred 5:Salary CTC 2.5-4 LPA (14-30K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description **"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Hr Bhuvana-7406034000/ 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Greetings from Tech Mahindra! We are currently looking for an Associate Analyst - U2 to join our team here in Hyderabad. Designations: Sr. Associate Analyst - BPS/U2) (Fulltime/Permanent) Location: Hi-Tech City, Hyderabad Payroll Company: Tech Mahindra Experience: 1.6Y till 5Y (In any international process related to KPO & BPO) Client: UK (Product Based/800 years old) Shift: 12PM till 9:30PM (Mon till Fri / Sat & Sun will be fixed week off's) Mode of Work: WFO No of openings: 12 Required skills for U2 Level: Must have excellent communication skills and must have experience in speaking to the Stakeholders or customers from UK/US/Australia or from any native English speaking country. Must have experience in using excel sheets and in writing emails. Must be a Graduate. Interested candidates can share their CV at Tatipallidheeraj.kumar@Techmahindra.com or can share your CV on my WhatsApp: 7816041232 Regards, Dheera Kumar, Sr. Recruiter - TA, Tech Mahindra
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Greetings from Intouch CX !! Hiring for Customer Support Chat Process Point of Contact : HR Apoorva 7022226234 / 9148186691 apoorva.raj@intouchcx.com Overview of the position : We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat. The ideal candidate will deliver exceptional service, resolve queries efficiently, and represent the brand in a friendly and professional manner. The role of Customer Support Associate (CSA), will be responsible for : Respond promptly and professionally to customer inquiries via live chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Essential Functions : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements IntouchCX | intouchcx.com Digital (Chat) Language English Hours of Operation 24/7 Excellent written communication and typing skill : Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Perks & Benefits 2 way free cab & Food Candidates can share CV on below Email or what;s app number apoorva.raj@intouchcx.com 7022226234 / 9148186691 Walk-in Details Venue : HR Reference : Apoorva Monday - Friday : 9:00am - 3:00pm https://g.co/kgs/RxNqQgv IntouchCX Electronic City Phase 1 Konnapana Agrahara adjacent Kauvery Hospital
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
We are currently hiring for Level 2 Senior Customer Support positions at a captive bank. * Graduates and undergraduates with a minimum of one year of experience. CTC of 6.75 and incentives. If you are interested, please contact Vishal at 8951992031.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
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