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0.0 - 5.0 years

2 - 3 Lacs

Kolkata

Remote

Work From Home Opportunity Multinational Company | Limited Openings Refer Your Friends Now! Position: Customer Service Domestic Voice & Non-Voice Process Location :Remote / Work From Home Contract Duration:Until 30th September 2025 (Extension possible based on business requirements) Salary :18,000 24,500 CTC / Month (Depends upon process and experience) Take Home: Approx. 15,000 to 19,000 (After PF, ESIC & PT deductions) Inbound/Outbound Voice Process; 18k CTC - Freshers can apply - Limited requirement Chat Process Non Voice: 20k CTC - Freshers can apply - Limited requirement Escalation Desk L2 Voice : 24.5k CTC (Minimum 1 year experience require in Customer Service - Documentary) Who Can Apply? We're hiring candidates with excellent English communication skills who are passionate about starting or growing their career in customer service! Graduates (Freshers Welcome) 20% of openings Undergraduates (with 6+ months of documented customer service experience) – 30% Experienced Candidates (1+ year in customer service) – 50% Shift Timings: Any 9-hour shift (including night shifts) based on business requirements. System Requirements (Mandatory): Processor: Intel Core i5 (7th Gen or above) RAM: Minimum 5GB Internet: Minimum 20 Mbps Headset: Noise-Cancelling (Recommended: Big Passport) Webcam: Mandatory Power Backup (UPS) EDR Software: Must be installed System Check Report: Via SHL Selection Process: HR Screening (Virtual) Typing Test – Min. 30 WPM with 90% Accuracy AMCAT Assessment/VETI Final Virtual Interview (Client Round) Ready to Start Your WFH Journey? Don’t miss this chance to join a dynamic, multinational company in a non-voice customer support role! To Apply: Please review all the job and system requirements above and send your updated resume to proceed further. Contact for More Info: HR Ankita 9395933421 Talent Acquaintance

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 7 Lacs

Bengaluru

Work from Office

International Voice Process Bangalore (Freshers & Experienced) Location: Bangalore Process: International Voice Customer Support Salary: Freshers : Up to 3.5 LPA Experienced : 30% Hike on Last Drawn | Max up to 7 LPA Work Details: 5 Days Working Rotational Shifts & Rotational Week Offs Opportunity to work with top international brands Immediate Joiners Preferred Eligibility: Excellent English communication skills Graduate/Undergraduate (with experience) Freshers welcome with good communication Why Apply? Fast hiring process Great exposure to global clients Growth opportunities with top MNCs Call Now to Apply : Naim 7406686000

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. Call Shefali 7975181576 - JobShop has the perfect role for freshers and experienced candidates alike We are looking out for candidates who can join immediately. Job Details: Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift For More Details Call HR Shefali 7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS** **

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1.0 - 3.0 years

3 - 5 Lacs

Noida

Work from Office

We are urgently looking for enthusiastic and self-driven individuals to join our US Outbound Voice Process team. Role & responsibilities Make outbound calls to US customers based on the provided leads list. Build rapport with customers and maintain professionalism at all times. Accurately update customer information and call details in CRM tools. Work in alignment with team goals and performance standards Preferred candidate profile Excellent spoken English. Strong interpersonal and communication skills. Basic computer knowledge and ability to work with CRM software. Flexibility to work in US time zones (night shifts). Prior BPO or outbound calling experience is an advantage Perks & Benefits 5 days working (Monday to Friday) Fixed Shift Saturday and Sunday fixed week off Attractive incentive structure Cab Allowance ***IMMEDIATE JOINERS PREFERRED*** Interested candidates can share their resume at suman@orionitserv.com or call at +91 9355591037 between 10 am to 7 pm.

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0.0 - 3.0 years

2 - 2 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

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1.0 - 6.0 years

3 - 4 Lacs

Noida

Work from Office

Wipro (International Voice Process) Customer Support Noida UK Shift (12 PM – 12 AM, 9.5 Hr) 5 days work SAT AND SUN Fixed Off 1 side cab Graduate only Fresher: 3.80 LPA Need MIN 1 year exp In International Voice Process (4.20 LPA) DM:9773788967

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru, Mumbai (All Areas)

Work from Office

Job role - Customer Service Company - https://www.eteaminc.com/ Experience : Fresher to 5yrs Location : Bangalore and Mumbai Shift : Night Shift Mode - WFO Cab Facility - 2way cab provided Interview - Versant, HR, Ops Round Working Days - 5 Job Roles And Responsibility - Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Prior international BPO work experience preferred • Freshers acceptable - BA, BCom, BBA, BMS Perks and Benefits - Both Way Cabs Provided Flexible Shifts of 5days working Incentives and Bonus 2 Week off

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata

Work from Office

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring For Travel Process - Customer Support Voice - Make Changes/cancellations and handle emergencies or itinerary disruptions professionally. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills - Customer service orientation and excellent problem solving abilities. - Excellent Communication. - Comfortable with Rotational shifts (24*7)

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

Hiring at Tech Mahindra Noida location Salary: 28,000 – 35,000 in hand Rotational shifts and week offs Both side cabs provided Grad\UG with Minimum 1Yr of International BPO experience Excellent communication skills required Nandni- 7291098048

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1.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Customer Advisor - International Voice Process To schedule an Interview call - +91 8660813823 - HR Barsha Requirements:- Excellent Communication skills in English. Minimum 1 year of BPO experience. Candidates who are in Bangalore are only Preferred. Immediate joiners only!!!! Job Description As an International Voice Process Associate for a US Health Care domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Manyata Tech Park, Bangalore, Karnataka - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 7LPA - Immediate Joiners Only!!!! Interested Candidate Can Contact To - 8660813823 - Barsha barsha@yourpitch.com

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1.0 - 3.0 years

5 - 7 Lacs

Gurugram

Work from Office

Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working

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3.0 - 6.0 years

4 - 8 Lacs

Gurugram

Work from Office

Experience in BPO Industry- International Voice only Team Leader - Health and welfare process voice (MUST) Health and welfare - Medicare Hippa Cobra Excellent Comms

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2.0 - 7.0 years

4 - 4 Lacs

Bengaluru

Work from Office

Role: Program Specialist (Voice Process) About the Role The Program Specialist is responsible for serving as the customers primary point of contact providing operational and reimbursement support to complex programs within company , including but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs. Key Responsibilities: Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. Conduct outbound calls of insurance verifications to understand if patients prescribed therapy is eligible for coverage. Document results in appropriate tracking system. Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. Process patient applications and follow the program's specifications to determine their eligibility. Document results in appropriate tracking system and manage follow-ups as appropriate. Place follow-up calls and respond to enquiries from patients and/or healthcare providers as necessary. Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication; i.e. uses grammatically correct and concise language. Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate. Be familiar with the market place and the insurance options available for patients. Educate patients on the available options as appropriate. Strict adherence to follow the process SOPs Minimum Requirement: • Experience : The Program Specialist ideally should have two or more years of prior customer service, volunteering, or other customer-facing experience. Prior experience in the US healthcare industry is a must , and the Program Specialist must be a proven problem solver with the ability, drive, and initiative to learn the required healthcare, reimbursement, and customer service skills necessary to support the assigned program(s). Experience in handling sensitive data in US healthcare with high degree of proficiency. Must be familiar with HIPAA guidelines. Candidates should be flexible in working from home or in an office setting per business needs. • Education : The Program Specialist ideally will hold a bachelors degree or a Masters Degree with all Documents from a regular College/University. The Program Specialist should: • Proficient in English, verbal and written • Easily navigate between multiple computer programs with dexterity • Adheres to schedule and meets deadlines. • Demonstrate solid customer service skills. • Understand each customers needs and tailors responses with those needs in mind • Express empathy while speaking with customers. • Be motivated to help customers every day and operate with a sense of accountability and urgency. • Thrive working in a very scheduled and collaborative work environment while also being able to work independently. • Adhere to schedule and meets deadlines. • Express thoughts and instructions clearly in both oral and written communication; i.e. uses grammatically correct, concise language. • Pay close attention to detail and consistently be a keen problem solver. • Adapt to changes and properly anticipate the next process steps when faced with ambiguous scenarios. • Learn information quickly, retain it, and effectively work on multiple tasks simultaneously Shift : 6:00 PM - 03:00 AM Transportation : Cabs are provided as per Neovance's company policy Work From Home for initial Few Months, then Work From Office as per company’s requirement Location: Bengaluru, Karnataka 560001

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1.0 - 6.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Customer Support Associate (International Voice Process) Requirements: - Excellent Communication in English. - Minimum 1 year of BPO experience. - Immediate joiners only. Job summary: As an International Voice Process Associate for a customer support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities : Handle inbound from customers in a professional and friendly manner. Provide accurate information regarding products, services, billing, and technical issues. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. Work Location: Manyata Tech Park, Bangalore Salary - Upto 7LPA Shifts: Day Shift and Rotational Shift (5 days work /2 days off) To schedule an Interview call - +91- 6363711915 or share your CV to - deepika@yourpitchh.com

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0.0 - 4.0 years

2 - 4 Lacs

Mumbai

Work from Office

TECH MAHINDRA - HIRING FOR IRELAND CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 4 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 9082344785 SHRUTI GOWDA HR Team Tech Mahindra

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1.0 - 5.0 years

3 - 6 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Sneha-8448100705 US Inside Voice Sales Process( Any International Sales can be considerable International voice campaign Handling US Customers can handle multiple sales calls related to airlines Min1-year experience in International US Sales Process Required Candidate profile Sneha @ 8448100705 Immediate joiner required Just to let you know, International Sales experience is required. (inbound/Outbound calling) US Sales BPO EXP AS AGENT SALARY up to 40k-50k Interview F2F Perks and benefits Incentives +cab+meal

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1.0 - 3.0 years

3 - 5 Lacs

Pune, Gurugram, Jaipur

Work from Office

Process- Based on Allocation Cust Support (Voice - US/Int. Process)/ Retention & Sales Support (Hospitality Background Preferred)/ Back Office (Non-Voice/Typing Process) Exp- Min 6 months BPO Edu- UG/Grad. Shift 5.5 days/week rotational shifts Perks and benefits Cabs/ Travelling allowance and Incentives*

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0.0 - 3.0 years

1 - 3 Lacs

Kolkata

Work from Office

Hiring telesales Excutive for international BPO Freshers with good english communicatio are welcome Candidates with international outbound voice process experience are most welcome. UK shift 2:30pm to 11:30pm Home drop provided Call HR : 6290296265 Required Candidate profile International outbound voice process, Outbound sales, Survey, or website, energy sales experience in preffered. Perks and benefits Incentives, referrals, Increaments and promotions

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0.0 - 5.0 years

2 - 3 Lacs

Navi Mumbai

Remote

NOTE : Its WORK FROM HOME opportunity Immediate joiners only Semi voice / Blended process Freshers & Experienced both can apply Excellent communication mandatory Work Location : Airoli, Navi Mumbai ( Candidate should be in Mumbai other location not preferred ) Work Mode : Post 3 months training it will be work from home Job Description : Travel savvy: passion / experience with travel • Solutions mindset: Efficiently and accurately evaluate case details to determine initial decision on sanctions risk • Polished delivery: ability to communicate in a structured and effective manner • Excellent time management: Resolve cases, providing the required information and details to back up initial decision on time • Quick learner: ability to ramp up quickly and act on feedback constructively • Ability to multi-task while while using multiple client tools Independently driven to learn new applications, technologies, skills and a self-starter • Highly organized and detail oriented with a very strong focus on process, trends, and root cause analysis • Go Getter, Buck stops with me attitude • Thinking out of box / Logical thinking/ Applier of Common Sense • Travel and airline industry experience and savvy • Ability to successfully gather and analyze information and make recommendations for improvement • Ability to develop effective solutions to difficult problems or situations • Makes effective decisions within his/her authority • Investigates and takes action to meet Expedias needs • With guidance learns quickly on the job. Picks up new skills and understands ideas when presented in a structured format. Learns effectively from experience • Responds effectively under stressful situations. Avoids counterproductive behaviors when confronted with frustrating problems or situations • Structures basic information accurately and draws informed conclusions • Is confident about his/her ability to contribute effectively • Takes responsibility for his/her actions and is receptive to constructive criticism Typing 35 wpm as verified by a formal test • ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. • Proficiency in a multi-system environment • Basic internet and web-based application skills School degree or equivalent (required) • College degree (preferred) • Sales/service experience in retail, sales, service or other "helping" business (preferred) • At least 1 years of travel experience (preferred) • Willing to work in rotational shifts with WAH enabled environment Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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1.0 - 6.0 years

3 - 4 Lacs

Chennai

Work from Office

Hi, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : International voice process Experience : 1 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Technical skills: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data. Skill in reviewing, proofing and verifying data. Able to learn new concepts quickly. Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver. Knowledge of basic computer operations. Strong organizational skills. Highly motivated in the performance of sometimes repetitive duties with very low room for error. Please Send ur Updated Resume to this mail id:nivya.avinash@movate.com

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1.0 - 6.0 years

3 - 4 Lacs

Jaipur

Work from Office

Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Collection/ Travel 5.5 days working- Rotational shift and off any sales exp would also work

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0.0 - 5.0 years

0 - 3 Lacs

Ahmedabad

Work from Office

* Fluency in English required * Should be ready to work in Rotational/Night shifts * Excellent communication required * Only graduate candidates can apply * Customer service experience is a plus Candidate can connect on: 8690111447

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Job Title: International Chat Process Location: Gurgaon Shift: Rotational (24x7), 5 working days Eligibility: Graduates/Undergraduates (freshers & experienced up to 5 years). Excellent English communication skills (written & spoken). Comfortable with rotational shifts. Responsibilities: Handle international client queries (chat-based). Ensure prompt and high-quality resolutions. Salary Range: 15,000 - 32,000 in-hand per month + Incentives + Transport + PF Why Join Us? Global exposure (UK, US, Australia). Growth opportunities in a supportive environment. Apply now to kickstart your career! Interested candidates kindly share your CV: HR Khushi - 7505838690 HR Afreen: 6206077869 HR Gayathri: 7550109302

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